The Right Step Conference “From Prison Door to Warehouse Floor”

Huw Jenkins

Vice President DHL Supply Chain

1st February 2012

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Why Are We Here…?

• To share our experience

• Because we believe in the

programme

• Because we get great people

• True CSR involvement

The Right Step Conference | February 2012

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DHL Supply Chain Global Scale and Coverage

DHL Supply Chain

Operations

Other DPDHL Operations

(DPDHL Operates Everywhere Except the Paracel

and Spratly Islands)

DHL Supply Chain

Operates in Over 60 countries

Facilities in 2,400 locations

Employees Over 120,000

Managed

Warehouse

Space

Approx. 23mn square

meters

Key Sectors Consumer, Retail,

Technology, Life

Sciences and

Healthcare,

Automotive, Energy

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DHL Supply Chain UK, Ireland & Nordics

Region UK & Ireland Nordics

No. of Locations 182 28

No. of Employees 39,341 1,715

Warehousing Space 1,823,913 546,605

Key Customers

Automotive • Jaguar Land Rover, Ford, Peugeot, BMW,

Bridgestone, Pirelli, Volvo

Consumer • PZ Cussons, Unilever, Proctor & Gamble,

Kraft, Colgate Palmolive, Coors,

JD Wetherspoon

Healthcare • NHS, Abbott Laboratories, Baxter, Bayer,

GSK, Johnson & Johnson, Eli Lily

Industrial • TEREX, AEON, British Gas,

National Grid, Network Rail,

Scottish Water, Severn Trent, TEXACO,

Shell,

Retail &

Fashion

• Debenhams, Arcadia, Selfridges,

House of Fraser, Marks & Spencer,

J Sainsbury, Next, Argos Direct, Homebase,

MFI

• Finland

• Norway

• Sweden

Nordics UK and Republic

of Ireland

• England

• Wales

• Scotland

• Northern Ireland

• Republic of Ireland

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The DHL NOMS Contract – Overview

• 131 Prisons with 28 DHL

workshops, 27 within HMP

estate

• DHL NOMS contract

employs:

– 450 DHL colleagues

– 600 prisoners

• Services a prison population

of over 86,000 prisoners in

custody

• Average 80,000 prisoner

orders per/week

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How It Works…

Partnership with Prison Service

Silver

• „Trusted‟ prisoners

• Proven good behaviour

• Establishment remain fully

involved

• Full disclosure

• Can specify unacceptable

offences

• Real work experience for

offenders

ROTL – Job

Gold

• „Enhanced‟ prisoners

• Experience of DHL and

expectations

• Full disclosure

• Can specify unacceptable

offences

• NVQ Level II

• Interviewed and signed-off by:

– DHL Workshop Mgr.

– Personal Officer

– DHL Regional Mgr.

Workshop – ROTL – Job

Bronze

• Full disclosure

• Wider geographical spread

• Greater number of available

offenders

• Can specify unacceptable

offences

• Interviewed and signed-off by:

– Personal Officer

– DHL Manager

Prison – Job

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The Reality…

“Beggers Can‟t be Choosers”

“Something for the Weekend”

“All Good Things Come to Those Who Wait …”

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Top Tips

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Prisons Map

• JD

• Daventry

• HMP Spring Hill

• Iceland

• Warrington

• HMP Kirkham

• Nisa

• Stoke

• HMP Drake Hall

• Sainsburys

• Emerald Park

• HMP Leyhill

• Morrisons

• Bridgewater

• HMP Shepton Mallet

• Sainsburys

• Stoke

• HMP Drake Hall

• Sainsburys

• Dartford

• HMP Rochester

• Boots

• Beeston

• HMP Nottingham

• Sainsburys

• Bedford

• HMP Bedford

• Iceland

• Enfield

• HMP The Mount

• Boots

• Basingstoke

• HMP Reading

The Right Step Conference | February 2012

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Thank You

for Your Attention