Kim Thompson, Vice Pres-ident and Chief Financial Officer, became a Certified Healthcare Financial Profes-sional (CHFP) through the Healthcare Financial Man-agement Association.

Dr. Aniefiok Agarin joined OMC Behavioral Healthcare. Her specialty is adult psychiatry.

December 30, 2016

Mission

To provide exceptional, compassionate care to all we serve.

VisionWe will change lives by nurturing hope, improving health and encouraging wellness – every person every time.

Inside this Issue2016 Facebook Recap ~

See page 5.

Cancer Treatment Center

Ribbon Cutting & Dress in

Support Days. See page 6!

Meet our latest new hires!

See page 7.

Service • Quality • People • Growth • Community • Finance

OMCNewsThe right care, right here.

Heart Month was kicked off with a proclamation signing by West Plains Mayor Jack Pahlmann at OMC Heart Care Services.

JA N UA RY

F E B RUA RY

The OMC team won the People’s Choice Award in the West Plains Library Chili Cookoff.

George Willard cel-ebrated his 1000th visit to OMC Cardiac Rehab.

Dr. Kevin Crowe was the guest speaker at an OMC Community Education Dinner.

Theresa Speake and Julie Dunbar, physical ther-apists at OMC Reha-bilitation Services were certified in Oncology Rehabilitation.

See the Year in Review 2016

on OMC’sYouTube Channel!

Visit:www.youtube.com/

watch?v=jmBYjCO78o4

December 30, 2016 2

Dr. Stephen Coats was honored as the new Physician’s Lounge was dedi-cated in his name.

M A RC H

A groundbreaking was held for the Cancer Treatment Center expansion.

It took a village ~ HealthTran is a non-emergency health transportation system that provides transportation to patients who need it.

A P R I L

Jana Brill re-ceived a $5,000 Scholarship from Missouri Hospi-tal Association for education expense reimbursement.

A Dog Show was held for the first time with the OMC Fun Run. Dogs also participated in the walking & running events with their masters.

Sam Gohn celebrated his9th Birthday and asked that instead of gifts, he wanted money to donate to OMC CTC.

Kurt Abbey, RN, BSN, MHA was hired as the Chief Nursing Officer (CNO)

OMC Fun Run draws 482 partic-ipants and raised over $10,000 for CTC.

M AY

OMC celebrated Nurses Week with a proclamation signing by West Plains Mayor Jack Pahlmann.OMC Chaplains held a Na-tional Day of Prayer Service in the OMC Main Lobby.

Greg Beykirch was honored for his 19 years of service on the OMC Board of Directors.

Dr. Diana Koenig joined OMC Winona Medical Clinic as a family practice physician.

Kevin Gleghorn, Judy Ingals-be, and Travis Morrison were re-elected to the

OMC Board of Directors. Shawn Mar-hefka was elected to fill Greg Beykirch’s position.

OMC celebrated National Hospital Week with a luau-themed picnic.

OMC supported Zizzer Baseball by sponsoring their new scoreboard.J U N E

MASH Camp was held to give area high schoolstudents an inside look at careers in healthcare.

OMC Cafeteria now serves Starbucks!

OMC Smoking Cessation Pro-gram received a $5,000 grant from Pfizer.

Dr. Clara Applegate was the guest speaker at the Community Education Dinner and also celebrated 25 years at OMC.

The OMC Volunteer Dinner was held with a Golden Girls theme.

A ribbon cutting was held at the newOrthopedics building.

December 30, 2016 3

OMC Vol-unteer and Shuttle Driv-er Ben Dewitt was ready for the 4th of July.

J U LY

Centralized Scheduling walked to Key West...well kind of! The department walked a total of 5,240,201 steps or the equivalence of walking to Key West, Florida and back.

OMC Wound Care was recognized through the Guardian An-gel Program for their compassionate care.

OMC Marketing and Public Relations Department was honored for excellence in a statewide marketing competition with two first place and one second place awards.

AU G U S T

OMC received Chest Pain Center with Primary PCI accreditation.

ICU Boot Camp was held.

OMC received an excel-lence in eye donation by Saving Sight and a proc-lamation by the Missouri Senate acknowledging the milestone.

Dr. Wayne Bentham joined OMC Neuro-psych Unit. Dr. Ben-tham is a board certified Psychiatrist.

260 students received free athletic physicals at OMC.

OMC supported youth with cash awards at the Heart of the Ozarks Fair Livestock Auction.

Pamela Lee, RN, MS, MBA was hired as the new Chief Operating Officer (COO).

Girl Scout Troup 10050 donated to CTC.

Several OMC departments participated in back-to-school fairs in West Plains, Mountain Grove, Mountain View, Winona, and Oregon County.

West Plains Bank was a $5,000 spon-sor of the OMC Blue Jean Ball and made a $3,521 do-nation to the OMC Foundation from their debit card program.

WPHS Zizzer Softball donated $500 to CTC.

SE P T E M B E R

WPMS 5th Graders were just one of sever-al classes that toured OMC in 2016.

OMC do-nated $3,000 to the Boys and Girls Club to support community health.

OMC Leadership Team volunteered their time to repaint at Samaritan Outreach.

VALIC, Butch Purvis and Robin Morgan, were a $5,000 sponsor of Blue Jean Ball.

Coworkers enjoyed the candy cart during the holiday.

Line of Love was held with food and quilts donated to OMC Hospice.

December 30, 2016 4

OMC OB Department and the Howell County Health Department held a free carseat check.

O C TOB E R

Several OMC co-workers worked on a beautification project at the new bandstand in Thayer.

OMC Blue Jean Ball was held with more than 570 in attendance and over $60,000 raised.

OMC held its first Nurse Residency Program Open House.

OMC donated to Under His Wings pro-gram.

Quintin Adolphson, LPN was the recipi-ent of the first DASIY Award by OMC.OMC received a Grade A from Leap-frog Hospital Safety Grade.

Dr. Dennis Albino joined OMC Women’s Health-care. Dr. Albino is an OB/GYN.

OMC passed out mammogram infor-mation and remind-ers at several local Pink Out Games.

The 27th Annual Lights of Life was held with guest speaker Scott Womack.

First Presbyterian Church donated to the CTC.

DE C E M B E R

OMC employee Christmas Party was held.

OMC won Grand Prize in the West Plains Christmas Parade with our “I’ll Be Home For Christmas” float.

OMC employ-ees donated to Toys for Tots; BHC raised over $1,800 for Toys for Tots; and OPS, GI Lab and Dr. Giurgius adopted a class and provided shoes and Christmas gifts.

Several departments par-ticipated in area health fairs in Mountain Grove, Alton, and Thayer.

N OV E M B E R

OMC veterans rode on the OMC Veter-an’s Day float.

Mrs. Kara Brown’s 4th Grade Class from West Plains Elementary thanked OMC doctors and nurses.

18 OMC Departments participated in a Christ-mas tree contest. The trees were then donat-ed to needy families through Ozark Action.Dr. Magdy Giurgius

was the guest speaker at the October Com-munity Education Dinner.

December 30, 2016 5

People2016 Facebook RecapIn 2016, the OMC Facebook page added 586 more people that “Like” our page to bring the total number of fans to 2,621, for an increase of 23%. Of those 2,621 peo-ple, 80% of our fans are women.

You Like Us! You Really, Really Like Us!Breakdown by town of who “Likes” OMCWest Plains 980Willow Springs 85Thayer 74Mountain View 62Pomona 59Alton 54Howell Township 51Springfield 48Pottersville 40Mountain Grove 35Winona 29Mammoth Spring 28Eminence 23Birch Tree 21Cabool 20Dora 19Salem, AR 18Gainesville 17Mountain Home, AR 16Egypt Grove 16Greenville, MS 15Ozark 14Houston 14Caulfield 14Christian Center 14Peace Valley 13Koshkonong 12Branson 12Moody 11Summersville 10Thomasville 10Memphis, TN 8Rolla 8Norwood 7Viola, AR 7Lanton 7Kansas City 7Brandsville 7St. Louis 7Jonesboro, AR 6Van Buren 6Bakersfield 6Pocahontas, AR 6Paragould, AR 6Dallas, TX 6

India 4Egypt 3Philippines 3United Arab Emirates 3Saudi Arabia 2Ireland 2Australia 2Belize 1Sri Lanka 1American Somoa 1Zimbabwe 1Pakistan 1

While most of the people who “Like” OMC are in the United States, 2,572 of them to be exact, we do have fans from all over the world!

Malaysia 1Kenya 1Canada 1Jordan 1Italy 1France 1Bangladesh 1China 1Tunisia 1

0

2000

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417-Dr. Holloway417-Dr. Israel & Dr. Kurian

417-Dr. MorganOMC Welcomes First Baby of the New Year

3 Generations of NursingJennifer Rhoads joins WHCC

417-Dr. Makarian417-Dr. Rhoads

417-Dr. McGee & Dr. Crowe417-Dr. Morrison

417-Dr. ArmstrongOPS, GI Lab & Dr. Giurgius Adopt a Class

OMC Breaks Ground on CTC ExpansionOMC Recognizes Security StaffOMC Awards First Daisy Award

417-Dr. ApplegateOMC Celebrates Certified Nurse's Day

Series4

Series3

Series2

Series1

Total Reach

# of Reactions

# of Comments

# of Shares

The OMC Facebook post that reached the most people in 2016 was Dr. Holloway’s 417 Top Doc post. It reached 13,083 people, had 825 reactions, 107 comments, and 64 shares. Second place went to Dr.

Israel and Dr. Kurian’s 417 Top Doc post with a reach of 11,500. And third place went to Dr. Morgan’s 417 Top Doc post with a reach of 11,150. Coming in second with the most comments after Dr. Holloway’s 417 Top Doc post was the Three Generations of Nursing photo and story (Rufina Fal-well, Cindy Wilson, and Briawna Wilson) with 106 comments. That post also had the most reactions with 868. The post that had the most shares of 2016 was Dr. Morgan’s 417 Top Doc post with 71 shares.

WOMEN

MEN

80%

20%

9%

20%17% 16%

11%7%

2% 4% 4% 4% 3% 2%

0.383%

0.115%13-17 18-24 25-34 35-44 45-54 55-64 65+

December 30, 2016 6

People

OMC’s Linen DepartmentThe mobile number 417-293-0403 will be carried by one of our EVS/Laundry coworkers at all times. Please call if you need a delivery or have other linen related issues. Please post the number in your departments for co-workers without access to email.

Josh Reeves, Director, Facilities Planning & Development417.256.9111 ex 6002

Dr. Gid Morrison was named a “Top Doc” winner for Pathologist in 417 Magazine’s Annual Top Doctors sur-vey. Dr. Morrison is a staff pathologist at Ozarks Medical Center. Pictured with Morrison is Jeff Jones, OMC Vice President of Clinic Operations. Congratulations Dr. Morrison!

OMC had a total of 14 “Top Docs.” Watch OMCNews and Facebook for more photos to come!

Heavenly Father! We ask for your

comfort and peace for the staff,

nurses and doctors that take care of

those who are ill. May they be blessed

by the work they do in your name each

day, In Jesus name we pray, Amen.

Weekly Prayer brought to you by the

OMC Chaplains

Each Friday in January is “Dress in Celebration of the opening of the OMC Cancer Treatment Center Expansion and Remodel.” All funds raised will go to the OMC Cancer Treatment Fund.

Dress code is nice jeans and collared shirt (no T-shirts may be worn). Please verify with your supervisor that your de-partment may participate before purchasing Dress in Sup-port stickers.

Stickers may be purchased for $5.00 on the main campus at Main Admissions Registration, Heart Care Services and Neurosciences; in the Shaw building at Rehabilitation Ser-vices; in Parkway in Public Relations, BHC, Finance and the Foundation; and at OMC Home Care (Riverways).

December 30, 2016 7

You Rock!These individuals’ You Rock cards were shared with Public Relations:

EZ Niles ~ IT“EZ has always been helpful and proactive but this time he saved me a lot of time and effort! I was unable to attend a supervisor’s meeting and he took the time to explain to me the updates and changes that are going to take place. He walked me through each process and as always was an excellent teacher. Thank you, EZ. You

are an excellent coworker!”

Crystal Barton ~ OB“Crystal came to the ED to assist us with starting a very difficult IV on a seizing infant. Thank you so much

for your care and professionalism!”

Waynita Cahoj ~ Volunteers“Just a note to let you know what a wonderful volunteer Waynita is! She showed us to the lab to have blood work done and then she found out my husband left his hat in Dr. Cochran’s office and appeared to us again with his hat in hand! Thanks Waynita and we hope OMC appreciates your going above-and-beyond for us.”

LaDonna Garrison ~ OPS“LaDonna is always helpful and always friendly. She does anything to help people out. I just want her to

know it doesn’t go unnoticed and she is very much appreciated!”

Meet the latest new hires to come through Orientation:Front row:Jean Bloodworth, EDDavid Goodfellow, EDLaken White, Mountain GroveDr. Jen Lambert, Mountain GroveTaylor Wells, Med/SurgKristina Russback, OBLindsey Mitchell, RehabBack Row:Ben Simpson, HRChris Bryant, EDSandie Chick, GI Lab/OPSSheri Pietrowicz, Home CareBecky Barnes, Mountain ViewJames Cooley, UCCAngelina Fisher, WinonaRemington Agnew, Communications

New Coworkers at Ozarks Medical Center!

People

December 30, 2016 8

Service

OMC SwitchboardOMC now staffs only one switchboard operator for each shift. Since this change, I have had several complaints from staff of not being able to reach the operator as quickly as when we had two operators.

In order to help with customer service, we are asking staff to call other departments directly whenever possible. The online phone guide is available and can be added to each employee’s desktop by contacting the OMC HelpDesk at extension 6050. This will free up the switchboard to better serve our patients and visitors and also handle critical calls in a more timely manner.

Also, please have your family members call the direct dial number 417-257-6782 (press 1 and the extension) which will bypass the operator. Thank you, Retha Evans,Communications/Security Manager417-256-9111 ext. 7051

Phone MessagesCommunication from any OMC department should be handled in a positive manner. When contacting a patient for an appoint-ment, financial counseling, etc., please leave your first and last name, department, and the extension you can be reached.

The OMC Switchboard has been getting a large number of calls from patients trying to return a phone call. They do not know what extension they need, because a clear message was not left with the patient.

Please remember to leave clear instructions in your message so that the patient has the information to return your call easily.

Retha Evans,Communications/Security Manager417-256-9111 ext. 7051

CLOSED MONDAY, JANUARY 2Accounting

Accounts PayableBHCCTC

CourierGainesville Clinic

GI LabH.O.M.E. (on-call and emergency delivery staff available)

Human ResourcesInternal Medicine

IT Department (follow afterhours/weekend on-call procedures)Mail Room

Mammoth Spring ClinicMaterials Management

Medical OncologyOperating Room (call team available)

OPSOrthoPayroll

Print ShopPublic Relations

Radiation OncologyRehab (Will be providing inpatient & home health service)

Store RoomSurgical Specialist (General Sx and Neuro Sx)

Thayer ClinicUrologyWHCC

Wound Care

OPEN JANUARY 1 & 2Mountain Grove Walk-In Clinic 9-6

Urgent Care Clinic 10-7

The

OMCCandyC A R T

December 30, 2016 9

Weight Watchers at WorkThere will be a free Information Session on Thurs-day, January 5 from 12-12:30 p.m. in the Old ED. Regular meetings will be on Thursdays with a 12:00 p.m. weigh-in and 12:15 p.m. meeting.

At the Information Session, Leader Kimberly Bay will introduce herself, present an overview of the BEYOND THE SCALE program, and encourage everyone to fill out registration forms and provide payment. Please note that each employees’ share of their payment is due at the Information Registra-tion Session. A signed payroll deduction form is considered payment commitment. OMC employ-ees are allowed to deduct the cost of the program over four pay periods. There is no weigh-in.

Please contact: Christina Hardman at 417-256-1781 by Friday, December 30, 2016 to reserve your spot!• January FLASH Sale: Purchase a 17 week or

12 week series from January 1-31st and receive 15% off.

• 17 weeks/Best Value rate $186 $158.10 per person with 20 or more registrants

• All members will receive free eTools vouchers, our online program companion

Payment Due: $158.10

Payment Method: Sign payroll deduction form or members can pay with cash, a check, or a credit or debit card. They can also take advantage of a three-check split payment method. With this form of payment they provide three upfront checks for $52.70 each. One $52.70 check will be deposited at week one, the second $52.70 check will be deposited at week five and the last $52,70 check will be deposited on week nine.

If 20 or more payments are not collected that day, you can continue to secure payments from members and we will start as soon as the minimum is met.

Already a Monthly Pass or Online member? If you are a current WW member, the membership can be easily transferred. Simply call 866-204-2885 and tell the operator that you are joining an At Work Meeting Series. You will need to pre-pay for the series and get eTools voucher prior to calling.

People

CONTACT:

INFORMATION:

December 30, 2016 10

People

TheOMC C A R TCandy

December 30, 2016 11

People

The

OMCCandyC A R T

OMC Cafeteria HoursMonday-FridayBreakfast: 7:00 a.m. - 9:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Snack Bar: 1:30 p.m. - 4:00 p.m.Dinner: 4:00 p.m. - 8:00 p.m.Holidays & WeekendsBreakfast: 7:00 a.m. - 9:00 a.m.Lunch: 11:00 a.m. - 1:00 p.m.Employees receive a 20% discount on most items in the cafeteria. (Menu subject to change without notice.)

LUNCH MENU SNACK BAR

CAFE

Taco SaladsChicken FajitasBeef EnchiladasSpanish RiceMexican CornBlack Bean BurgersMinestrone

Herbed Arctic CharPenne Chicken AlfredoParmesean Roasted PotatoesItalian Blend VegetablesHamburgersBaked Potato Soup

Chicken FajitasTortilla Crusted TilapiaSpanish RiceMexican CornChicken TendersChicken Tortilla Soup

Baked Pork ChopsGreek Marinated ChickenRosemary PotatoesGreen Bean CasseroleFish SandwichBroccoli Cheese Soup

JAN2

JAN3

JAN4

JAN5

JAN6

Fried ShrimpBBQ Beef BrisketGarlic Mashed PotatoesStewed TomatoesGrilled Chicken SandwichTomato Bisque

Daily: Salad Bar, Sandwich Bar, Pizza, Desserts

Warm Soft Pretzels with cheese sauce &

mustard

Tacos Bar with shredded lettuce,

cheddar cheese, pico, diced onion & salsa

6 ChickenWings

for $3.00

$1.00 Hot Dogswith chili, cheese

sauce & 25¢ fountain

drinks

BBQChicken

Sliders$1.00 each

Click here for the complete meetings calendar and calendar of events

What’s happening at OMCJanuary 3-Heart Saver Infant CPR Class • 6-8 p.m., OMCCovers basic resuscitation skills on an infant. Recom-mended for the third trimester of pregnancy or after infant birth up to one year. Call 417-256-9111, extension 6440 to register or for more information.

January 10-New Parent Skills Class • 6:00 p.m., OMCCovers self-care, baby care, infant bathing, safety, immu-nizations and circumcision. Recommended for the third trimester of pregnancy. Call 417-256-9111, extension 6440 to register or for more information.

January 11-Smoking Cessation Classes • at the OMC Pulmonary RehabFree eight-week Smoking Cessation Classes are offered. Registration is required and space is limited. Call 417-257-5959, extension 6905.

January 14-Prepared Childbirth Classes • 8 a.m. to noon, Ozarks Medical Center, West PlainsRecommended during the second trimester of pregnancy, this class covers breathing, relaxation, support, labor/de-livery and C-Section. Call 417-256-9111, extension 6440 to register or for more information.

January 27-Ribbon Cutting at OMC Cancer Treat-ment Center Expansion • Noon, Shaw Medical BuildingRibbon Cutting to open the Remodel and Expansion of the OMC Cancer Treatment Center made possible by the outpouring of community support through the “Nur-turing Hope: A Community Cancer Project” campaign which includes the expansion of the center’s chemother-apy suite, the construction of a healing garden and new technology.

February 2-Community Education Dinner • 6-7 p.m. at Willard Hunter Classroom, OMC Parkway CenterThe speaker is Dr.Faisal Khan, Interventional Cardiologist discussing heart care. The dinner is free, but reservations are required. Call 417-257-6793.

February 3-Wear Red Day-Free AppleWest Plains Mayor Jack Pahlmann has joined with Ozarks Medical Center Heart Care Services to promote awareness of heart health by declaring Friday, Feb. 3 Wear Red Day. This is a national event that encour-ages people to wear red to recognize the beginning of American Heart Month, celebrated each February. On this day, individuals wearing red may visit the OMC Cafeteria and receive a free apple.

December 30, 2016 12

Click here for free weekly fitness opportunities & gym discounts