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The Rebirth of The Nerd

Peter Cochrane

ca-global.orgconceptlabs.netcochrane.org.uk

COCHRANE a s s o c i a t e s

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In just 30 years the Nerds became the richest, most influential, people on the planet!

Throughout the 70s, 80s & 90s people like this were derided & discounted!

Why?

Because they knew stuff - a lot of stuff...

…that seemed irrelevant at the time to

most people, managers and boards!

Given the continuing >85% failure rate of

major IT programs, that knowledge and

ability doesn’t look so irrelevant or worthy

of derision today!

Management views in the 70s - 90s…

- I don’t need to know about or understand technology to manage it!

- I don’t care what the techies say, I want it doing my way!

-Nerds are an unfortunate part of my life & organization if only I could get rid of them!

NHS IT project costs soarOctober 12, 2004, 09:40 BST

The program to upgrade the NHS computer system is going to cost much more than expected, possibly as much as £30bn

The result - Headlines like this!

LibDems attack NHS IT programme

Call for independent reviewFriday 19th May 2006

The LibDems claimed NHS IT was failing to meet the government's own targets.

Patricia Hewitt's claims that the project will cost £6.2bn was at odds with the CEOs prediction of costs in excess of £15bn.

The result - Political adjustments!The real problems?

Not including the users

Not understanding the technology

Not understanding the difference between:- Data- Information- Knowledge

IT & being the CIO is not a game for amateurs…

& neither is the management of:

- Information - Knowledge- Decisions- Foresight

- Projections - Modeling

When computers arrived we simply

moved our paper & processes onto the screen……& generated even more paper!Worse, we maintained almost all

of the working practices - like the

financial year for example!

With good MIS the expense and

chaos of the financial year

can be avoided….

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In an increasingly mobile terminal &people environment we have to think finding rather than filing….

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Actively searching outInfo & knowledge…onthe net et al…

QuickTime™ and aTIFF (Uncompressed) decompressor

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QuickTime™ and aTIFF (Uncompressed) decompressor

are needed to see this picture. Actively gathering, using, creatingInfo & Knowledge….

Modeling, makingprojections, providedecision support…

The best of the best?

New/Young People

Mobile Workforce

Keeping the board, the people, &… …the company one step ahead!

So, what kind of modeling?

Any/Everything Goes

An events company should understand crowd dynamics and behaviors…

An advertising agency should understand

the coming onslaught from the young…

Organisational modeling!

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Beyond the $$… …new complexities to come…

Business Capital

Financial F

Social S

Knowledge

K

Business Capital is Non-Linear

F

S

K

F1 F2

K1K2

S1

S2

fi

ko

so

fo

si

ki

Rec

ycle

Trash

Consumer

Trash Consumer

Distribution ManufactureRaw

MaterialsRETAIL

Ecosystem

The Eco-model…

Rec

ycle

Trash

Consumer

Trash Consumer

Distribution ManufactureRaw

MaterialsRETAIL

Ecosystem

B-B B-B B-B

B-CC-CC-BMobile

Young people• Have a short attention span • Multi-task like no other generation before• Are able to absorb more information faster• Use Google is their first point of search• See Wikipedia as the preferred knowledge base• Come with a vast and established network• Spend a lot of time on line• See games as a tool to augment real world experience• Share more readily via blogs• Use RSS feeds to reach friends

Socrates - by my son @ 11 years!

He cared for people

He helped people

He taught people

He asked important questions

He proposed good solutions

He always told the truth

So they killed him!

Everything moving to the edge?

Networks get dumber as theperiphery is getting smarter.

Almost everything can be donebetter at the periphery rather

than in the core!

A stinging tale from NY ….

A big company recruitment drive 2006

Is this all of us in 2009?

http://management.silicon.com/careers/0,39024671,39157324,00.htm

GOTO

Changing attitudes and expectations…

Time

Tec

hn

olog

y

Cap

abil

itie

s

Trying to keep upTrying to changeStruggling

Given upGoing to die

Existing Workforce

TechnologyNew Entrants

Pushing limitsExperimentingDemanding Exploring

IT Capabilities…young and old…

Time

IT C

apab

le

100%

50%

2005

Managers

People

1985 2025

Young People

Prediction

Company IT Departments will go the same way as the typing pool…

…young people are strictly DIY & not DIFM

Increasingly it will be about assessing & taking calculated risks

A world of opportunity & risk….

Thank you,

cochrane.org.ukconceptlabs.netca-global.org

COCHRANE a s s o c i a t e s