"The" Question: Hosted vs Premise? (for voice applications)
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Transcript of "The" Question: Hosted vs Premise? (for voice applications)
![Page 1: "The" Question: Hosted vs Premise? (for voice applications)](https://reader034.fdocuments.us/reader034/viewer/2022051514/54810978b4af9f2f0e8b496f/html5/thumbnails/1.jpg)
March 11, 2008
Voice Search Conference
RJ Auburn
CTO, Voxeo Corporation
“The” Question: Hosted or Premise?
1Monday, April 7, 2008
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There is always a simple answer...
2Monday, April 7, 2008
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One Size Fits All!
3Monday, April 7, 2008
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Ok, How About TwoSizes Fit All?
4Monday, April 7, 2008
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Really it depends
5Monday, April 7, 2008
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Who are you?
6Monday, April 7, 2008
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Outbound Notification?
7Monday, April 7, 2008
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Call Center?
8Monday, April 7, 2008
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Healthcare?
9Monday, April 7, 2008
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Voice Search and Directory Assistance?
10Monday, April 7, 2008
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Government?
11Monday, April 7, 2008
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What Size Is Your Deployment?
12Monday, April 7, 2008
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10 Ports?
13Monday, April 7, 2008
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Or, 10,000 Ports?
14Monday, April 7, 2008
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What about your traffic pattern?
15Monday, April 7, 2008
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Steady State
16Monday, April 7, 2008
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Bursty
17Monday, April 7, 2008
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Seasonal?
18Monday, April 7, 2008
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Hosted IVR
19Monday, April 7, 2008
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Scalability
20Monday, April 7, 2008
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SLA
21Monday, April 7, 2008
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ROI
22Monday, April 7, 2008
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Minimizes Risk
23Monday, April 7, 2008
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Premise
24Monday, April 7, 2008
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Security
25Monday, April 7, 2008
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IT Control
26Monday, April 7, 2008
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Platform is a fixed cost
27Monday, April 7, 2008
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Best of both worlds: Hybrid
28Monday, April 7, 2008
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Hosted and Premise IVR, two great tastes that go great together!
29Monday, April 7, 2008
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Overflow
30Monday, April 7, 2008
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Disaster Recovery
31Monday, April 7, 2008
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The Voxeo Vision
32Monday, April 7, 2008
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Simplicity
33Monday, April 7, 2008
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Single platform for both Hosted and Premise
http://flickr.com/photos/brook/219253583/34Monday, April 7, 2008
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Seamless Switchover
http://flickr.com/photos/mrpattersonsir/30330130/
35Monday, April 7, 2008
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But how does it work?
36Monday, April 7, 2008
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Hybrid Routing Architecture
Caller
Carrier
A
Voxeo Carrier
Soft Switch
Premise Site
Hosted
IVR
Carrier
B
SMS800
LEC
37Monday, April 7, 2008
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Wrapping Up
38Monday, April 7, 2008
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Look at the big picture
http://flickr.com/photos/txd/100437832
39Monday, April 7, 2008
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Weigh your options
40Monday, April 7, 2008
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Don’t forget hidden costs
41Monday, April 7, 2008
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Thank You
42Monday, April 7, 2008