The Pyramid31 Queen Elizabeth StreetLondon SE1 2LP

info@roiteam.co.ukwww.roiteam.co.uk

Voice of Conference

Winter Ops & Airside Safety Europe 2013

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Voice of ConferenceBackground

Short 10 minute interviews with conference delegates and

exhibitors during Sunday evening and MondayTopics Guide probing views and opinions around major

conference subjects : Independent Scrutiny Snow Planning De-icing and environmental issues Friction Assessment Ground clearing equipment London’s Airport CapacityMany thanks to all who agreed to be interviewed

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Independent scrutiny of winter resilience

Question:Has your airport ever faced a formal review as a result of concerns about your Winter Operations Preparedness?What were the outcomes and how did you respond?

Yes 65%

No 35%

Independent/Government Review

Yes 57%

No 43%

Faced a formal review

The majority of airports face regular independent review of their winter resilience, for many on an annual basis

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For Northern airports snow and winter conditions are very much ‘business as usual’, making a strong Winter Operations plan a foregone conclusionBut no one is complacent and all managers are open to improve their readinessFormal reviews are always a prompt for action

Sometimes their recommendations are very helpful, triggering enhanced attention and investment

Question:Has your airport ever faced a formal review as a result of concerns about your Winter Operations Preparedness?What were the outcomes and how did you respond?

Independent scrutiny of winter resilience

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Snow Planning

Before I came to this conference, I thought our snow planning was good - but after hearing discussion, I know it’s only just satisfactory

European Airport ManagerWe are working to be ready for the worst case scenario. By making substantial investment 10 years ago we reduced runway closure time from 45 to 22 minutes Canadian Airport Executive

We produce a new Snow Plan before each winter. There is a whole spectrum of conditions and many different types of snow’

Central Europe Airport ManagerStaff retention builds experience and that experience is hard to find. No one has put a cost to that experience

Winter Operations Consultant

Question:How well prepared is your airport in the Snow Planning area?Winter operatives are generally employed on a seasonal basis. What impact, if any, does this have on your Snow Planning operations? Would it be viable to employ full time operatives in this area?

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Snow Planning

Question:How well prepared is your airport in the Snow Planning area?

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Snow Planning

Airport professionals continually enhance their Snow Planning. They learn something new every year, and there is no room for complacencyWidespread recognition : climate change makes Snow Planning more and more challengingEnhanced technology to help pilots to understand runway conditions is a prioritySome airports have full time operatives trained for Winter Conditions, who are deployed on other work later in the year. But most rely on contractors and focus on training to minimise risks

Question :How well prepared is your airport in the Snow Planning area?

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Snow Planning

Question:What restrictions prevent you from taking your Snow Conditions Plan to the next stage ?

Budget is the major brake on implementation of Snow Plans. Delegates recognise funding will always fall short of the ideal world solution

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De-icing and the environment

Major challenges : Cost of de-icing products Working safely within environmental requirements How to judge the correct dosage for the conditions How to get the timing right Sharing knowledge and experience

There’s no school for Snow Conditions training – this conference is it ! Canada Airport Manager

The environmental compliance agencies are not business trained so don’t appreciate our business challenges

Scandinavia Airport ManagerQuestion:What are your major challenges concerning de-icing?

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De-icing and the environment

Question:What are your major challenges concerning de-icing?

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De-icing and the environment

Question:What are your major challenges concerning de-icing?

Lack of suitable facilities is the main reason for airports not recycling de-icing agents. One manager stated only new airports can build in the required facilities – historic airports will always struggle with this

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Friction Assessment

Question:Do you fell that approaches and standards around Friction Assessment Testing should be standardised?In your airport what are the biggest issues around Friction Assessment?

Yes 88%

No 13%

Standardised FAT

Overwhelming agreement on one aspect of the conference : a pressing need for standardised reporting of Friction Assessment readingsDiffering methods of measurement may be inevitable, but standardised reporting is a must

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Friction Assessment

Question:Do you fell that approaches and standards around Friction Assessment Testing should be standardised?In your airport what are the biggest issues around Friction Assessment?

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Friction Assessment

Delegates agree on the importance of standardising Friction Assessment Testing. They outline the danger of mixed standards and conflicting assessments

Pilots need accurate information and they need to understand this information Safety Regulator

Different machines give different results and pilots do not know the difference. We need training UK Airport Manager

It should be standardised. Dealing with crews from all over the world, we need to avoid misinterpretations

ATC Professional

Question:Do you fell that approaches and standards around Friction Assessment Testing should be standardised?In your airport what are the biggest issues around Friction Assessment?

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Ground clearing equipment – dream scenario

Question:Close your eyes for a moment. Now describe for me the piece of ground handling kit that you want to invent

We asked delegates to dream their perfect piece of ground clearing kit …. and they told us :

Software that provides dependable and reliable read-out of conditions Enhanced visual communication between clearance vehicles Equipment with high ground clearance for deep snow Equipment to weigh aircraft prior to take off Anti collision device on aircraft steps Smaller more nimble clearance vehicles Powerful snow dispersal equipment

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Ground clearing equipment

Risk of disruption to business is by far the most important justification for buying an expensive piece of clearance equipment. Some managers believe that only a ‘Watershed Incident’ provides the justification for this scale of investment

Question: Which of the following would most influence your decision whether or not to buy a major piece of ground clearance equipment ?

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London’s airport capacity

Question:To solve London’s need for airport capacity, which of the following options would you vote for?

Disappointment for Mayor Johnson – not a single delegate supports his plan for the ‘Boris Island’ solution !Almost half of delegates (from all round the world) see expansion at Heathrow as the preferred solution

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London’s airport capacity

Always better to build on existing infrastructure. It’s cheaper and swifter, and may avoid planning enquiries

Scandinavia Airport ManagerEssential to build on what you have. If you start to run down a hub airport you degrade it’s strength

European Airport ManagerDanger is to over-debate and lose competitive edge. It would take 20 years to build a new airport which would mean huge loss of business for the UK

UK Airport Manager

Question:What is your proposed solution for London’s appetite for airport capacity

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Voice of Conference

Many thanks to all delegates who gave up their time to be interviewedThankyou to Gary Mason and Richard Piper for helping us formulate topicsThankyou to Tim Langford and the Airports Focus conference teamThankyou to my ROI task teamAnd thankyou all for listening this morning !

The Pyramid31 Queen Elizabeth StreetLondon SE1 2LP

info@roiteam.co.ukwww.roiteam.co.uk

Voice of Conference

Winter Ops & Airside Safety Europe 2013