The Problem Is Not The Problem
description
Transcript of The Problem Is Not The Problem
The Problem is Not the Problem
Harry Max, VP Product & Design!Jim Meyer, VP Product & Development!!Rackspace Hosting
#sxrackspace
There’s no sense in being precise when you don’t even know what you’re talking about.
John von Neumann
#sxrackspace
I’m a problem solver.
#sxrackspace
You’re a problem solver.
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It’s what we do.
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Let’s unpack that.
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“The problem is …” is problematic.
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We go looking for problems.
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Sometimes we make the problem.
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Most of the time, we don’t realize what the problem really is.
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Repairing vs. Creating Value
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Repairing vs. Creating Value
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The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
Smal
lEp
ic
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
ic
Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
ic
Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
By definition, problems can be solved
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
Smal
lEp
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Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Dilemmas require you to choose
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
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Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Issues may need to be addressed
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
ic
Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Predicaments are problems that!can’t be solved, by definition
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
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Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Quagmires are predicaments that!get worse as you try to solve them!
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
Smal
lEp
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Potential!Disaster
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Potential disasters are scary
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
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lEp
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Potential!Disaster
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Extinction level events, if they !come to pass, end it all.
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The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
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Potential!Disaster
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Solve
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
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Issue
Problem
Predicament
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Potential!Disaster
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Solve Manage
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
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Issue
Problem
Predicament
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Potential!Disaster
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Solve Manage Mind
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
ic
Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Solve Manage Mind Plan
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So, where should you focus?
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The Problem is Not the Problem
Difficulty to solve
Scop
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impa
ct
Trivial Brutal
Smal
lEp
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Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Solve Manage Mind Plan
START HERELess effort, !more impact
#sxrackspace
The Problem is Not the Problem
Difficulty to solve
Scop
e of
impa
ct
Trivial Brutal
Smal
lEp
ic
Issue
Problem
Predicament
Quagmire
Potential!Disaster
ELE
Dilemma
Solve Manage Mind Plan
WORK ABOVE THE LINE
Things down here are lower impact
#sxrackspace
There’s no sense in being precise when you don’t even know what you’re talking about.
John von Neumann
#sxrackspace
The problem is not the problem.