The Power of Words: 21 brilliant micro-conversion ideas you can achieve with copy alone
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Transcript of The Power of Words: 21 brilliant micro-conversion ideas you can achieve with copy alone
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21 brilliant micro-conversion ideas you can
achieve with copy alone
Thursday 28th May 2015 13.00 BST
Catherine Toole, Chairman, Sticky Content
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Speaker: Catherine TooleChairman, Sticky content
• Founder and chairman of Sticky Content –
now part of the Press Association
• 20 years’ experience in digital content
• Well-known speaker, who leads seminars at
Jakob Nielsen’s Usability Weeks worldwide.
• Econsultancy content strategy
trainer/blogger
Your speaker
Sticky Content: copywriting; content strategy; content marketing & training
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Headlines
Headlines
1.
©MOZ
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numberssingle superlative
personal
outcome effort
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Copy
Design
2.
A
B
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A
B
Control
+17.4%
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A
B
Control
+17.4%
C
D
Did B, C or D perform best?
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A
B
C
D
Control
+34.9%
+17.4%
+21.9%
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Tasks
Outcomes
3.
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Ego
Effort
4.
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Emotion
Reason
5.
25
A
B
Which outcome model worked best?
+ 22%
A
B
B outperformed A + 22%
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You
Us
6.
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ISO 9000 audit
So, you’ve heard an ISO audit is in your near future
and you want to know what you can do to get ready?
One of the best ways you can prepare for an audit is
to learn the language your auditor will be using. hosted by
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Herd
Extinction
7.
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+ 34%
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Now
Later
8.
A
B
+ 6.3%
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Size of task
No idea
9.
Case study courtesy of www.contentverve.com
Control:
Insights and experience from 4 years of research and over 350 A/B tests distilled into one 26-page free ebook
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Case study courtesy of www.contentverve.com
Control:
Insights and experience from 4 years of research and over 350 A/B tests distilled into one 26-page free ebook
Treatment:
Read the book in just 25 minutes and get Insights from 4 years of research and over 350 A/B tests
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Case study courtesy of www.contentverve.com
Treatment:
Read the book in just 25 minutes and get Insights from 4 years of research and over 350 A/B tests
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Long
Short buttons
10.
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Showing
Telling
11.
+24%
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Spam
Serious
12.
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© www.contentverve.com
Conversions DOWN 18.70%
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© www.contentverve.com
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© www.contentverve.com
19.47% more signups
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© www.contentverve.com
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What everyone
is thinking
Blah blah
13.
www.bunnyfoot.comhosted by
UX consultancies
www.bunnyfoot.com
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You choose
We choose
14.
67hosted by Copyright Brad Blake, Hill Holliday, 2011
hosted by Copyright Brad Blake, Hill Holliday, 2011
hosted by Copyright Brad Blake, Hill Holliday, 2011
hosted by Copyright Brad Blake, Hill Holliday, 2011
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Who I am
What I want
15.
A
What worked best? Goals?
B
Or personas?
B
Personas = 49.1% more downloads
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Creative
Ronseal
16.
This slide courtesy of Craig Sullivan, Customer Experience Manager, Belron. All rights reserved. hosted by
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Specific
Rounded up
17.
©Johnathan Dane www.klientboost.com
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Magic moment
Moment lost
18.
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Don’t go
Unsubscribe
19.
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Reassurance
text
White space
20.
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21.
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www.linkedin.com/in/catherinetoole
@catherinetoole
www.stickycontent.com