The Pennsylvania Society for Post-Acute and Long...
Transcript of The Pennsylvania Society for Post-Acute and Long...
The Pennsylvania Society for Post-Acute and Long-Term Care Medicine
24TH ANNUAL PMDA SYMPOSIUM
A continuing education service of Penn State College of Medicine
THE HOTEL HERSHEY | 100 Hotel Road, Hershey, PA 17033
SATURDAY, OCTOBER 15, 2016
Who should attend? Medical Directors and Long-Term Care Health Professionals, Physical Medicine,
Rehabilitation Professionals, Geriatricians, NPs, PAs, Registered Nurses, Family Physicians & Nursing Home Administrators
Penn State Continuing Education staff involved in the planning of this activity have no financial relationships with any commercial interests relevant to this activity.
Speakers are required to inform the program audience when they are discussing off-label or investigational uses of devices or drugs.
24th Annual PMDA Symposium J5897-17-Z October 14 & 15, 2016 OBJECTIVES
• Differentiate and diagnose several types of dementia; use non-pharmacologic and pharmacologic treatment approaches; and consider facility physical design strategies to improve quality of living for patients with dementia in long term care settings
• Discuss alternative payment models and strategies to reduce costs and improve care through telemedicine • Utilize assistive devices in LTC settings even when PT/OT is not involved in the patient’s care • Review current public policy issues and current professional practice issues related to PA and LTC • Develop strategies to better manage demanding patients and families in the PA/LTC setting • Monitor and improve patient outcomes through antibiotic stewardship and reducing the number of lab tests,
diagnostic testing, and medications when appropriate • Identify indicators for pain that may be applied to the evaluation and management of quality of care for the elderly
and review the QAPI process for patients with pain DISCLOSURE Penn State College of Medicine is committed to offering CME programs that promote improvements or quality in health care and are developed free of the control of commercial interests. Reasonable efforts have been taken to ensure that our programs are balanced, independent, objective, scientific, and in compliance with regulatory requirements. Faculty and course directors have disclosed all relevant financial relationships with commercial companies, and Penn State has a process in place to resolve any conflict of interest. Disclosure of a relationship is not intended to suggest or condone bias in a presentation, but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.
Devices or drugs that are still undergoing clinical trials should not be portrayed as standard, accepted therapy. Please consult full prescribing information before using any product mentioned in this activity. If using products in an investigational, off-label manner, it is the responsibility of the prescribing physician to monitor the medical literature to determine recommended dosages and uses of the drugs.
The information presented at this CME program represents the views and opinions of the individual presenters, and does not constitute the opinion or endorsement of, or promotion by, Penn State College of Medicine. Each participant must use his/her personal and professional judgment when considering further application of this information, particularly as it may relate to patient diagnostic or treatment decisions including, without limitation, FDA-approved uses and any off-label uses. The following speakers and planning committee members disclose: Daniel Haimowitz, MD, CMD** Speakers bureau – PharMerica
Steven Handler, MD, PhD, CMD Employment affiliation – Curavi Health
Wayne S. Saltsman, MD, PhD, CMD, FACP Speakers bureau – PharMerica
The following speakers and planning committee members have no conflicts of interest to disclose: Joe Angelelli, MS, PhD Margaret Calkins, PhD, CAPS, EDAC Grace Cordts, MD, MPH, CMD Lee Cowan, DO, CMD* Umar Farooq, MD, CMD* Mary Kender, NHA* Brian B. Kimmel, DO, CMD* David Luschini, MD, CMD, FACP* David A. Nace, MD, MPH, CMD Miguel Paniagua, MD, FACP Tracy M. Polak, CRNP, MSN**
Craig Ronco, MSN, CRNP Firas Saidi, MD, CMD* Daniel Steiner, MD, CMD* Joshua D. Uy, MD Charles M. Wasserman, DO, CMD* Deborah Way, MD, CMD, FAAHPM* Denise A. Weachter, MSN, CRNP* Amy M. Westcott, MD, CMD, FAAHPM Heidi White, MD, MHS, MEd, CMD
*planning committee member **speaker and planning committee member
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
LTC Research Influencing Practice
David A. Nace, MD, MPH
Division of Geriatric Medicine
PMDA Annual SymposiumOct 15, 2016
Division of Geriatric Medicine
Conflicts of Interest
• Dr. Nace does not have any current conflicts of interest to report.
Division of Geriatric Medicine
Objective
• Discuss five articles that have the potential to change LTC practice.
Division of Geriatric Medicine
Methods
• 5 LTC focused articles
• Potential practical implications
• Selection period Sept 2015 to Sept 2016
• English language
• Identified using an expanding search strategy
– Top rank medicine journals > JAMDA & JAGS > OVID Core > Pub Med
Division of Geriatric Medicine
What Do I Do with Those Dementia Medications?
▪Do I Continue the Cholinesterase Inhibitor?
▪Do I Add Memantine?
Division of Geriatric Medicine
Current State of Knowledge Cholinesterase Inhibitors (ACI) in NF
What We Know
• NF Residents w/Dementia
– Increased AD severity
– Greater functional impairment
– More medications
What We Don’t
• Benefits in NF Population
• Risks of Drug Withdraw in NF Residents
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
• ACI do not impact mortality
• ACI do not increase survival
• ACI are not disease modifiers
• ACI have limited benefit
• Temporary stabilizers
Division of Geriatric Medicine
A Randomized Placebo-Controlled Discontinuation Study of Cholinesterase
Inhibitors in Institutionalized Patients with Moderate to Severe Alzheimer Disease
Herrmann N, O’Regan J, Ruthirakuhan M, Kiss A, Eryavec G, Williams E, Lanctot KL.
J Am Med Dir Assoc
2016;17(2):142-147.
Division of Geriatric Medicine
Design
• 8 week placebo controlled, double-blind RCT
– Continued ACI vs ACI withdrawal
• 2 NF in Canada
• Inclusion criteria
– >55 yr with probable AD
– ≤ 15 on MMSE
– ≥ 2 years on donepezil, rivastigmine, galantamine
– ACI dose stable ≥ 3 mos
– Concomitant psychotropics stable ≥ 1 mos
Division of Geriatric Medicine
Outcome Measures
• Clinicians Global Impression
• Clinicians Global Impression of Change (CGIC)
• MMSE
• Severe Impairment Battery
• Udvalg (side effects)
• Neuropsychiatric Inventory-NH
• Cornell Depression Scale for Dementia
• Apathy Evaluation Scale
• Cohen-Mansfield Agitation Inventory
• ADCS-ADL-sev
• QUALID (QOL)
CGIC – primary outcome
Division of Geriatric Medicine
Results
• 40 subjects with moderate to severe AD
• No significant difference in CGIC decline– 6 worsened in continuation grp
– 7 worsened in withdrawal grp
– Baseline hallucinations predicted CGIC decline
– Baseline delusions trended to predict CGIC decline
• No difference in adverse event rates
• No difference in other measures
Division of Geriatric Medicine
Results
• Limitations– Sample size
– Duration of follow up = 6 weeks
– Mostly male population
• Differs from meta-analysis by same authors of 5 studies of ACI withdraw among community dwellers– Mostly earlier stage disease
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
Summary
• ACI discontinuation is safe and well tolerated in NF residents
– with moderate to severe AD
– who have been stable, and treated for ≥ 2 yrs
– without psychotic features (hallucinations/delusions) at baseline
• Supports prior work showing ACI can attenuate behavioral symptoms
Division of Geriatric Medicine
Criteria for Attempting ACI Withdraw
Yes No
Does the resident have moderate to severe dementia?
Has the resident been on an ACI for ≥ 2 years?
Has the ACI dose been stable ≥ 3 months?
Is the resident free of psychotic features (hallucinations, delusions)?
Have other psychotropic medications been stable ≥ 1 month?
• ACI = acetylcholinesterase inhibitor
Division of Geriatric Medicine
Current State of Knowledge Combination Therapy with Memantine
What We Know
• Memantine approved for moderate to severe AD
• ACI approved for all stages of AD
• Conflicting results for combination therapy trials
What We Don’t
• Are there benefits with combination therapy?
Division of Geriatric Medicine
Combination Therapy Showed Limited Superiority Over Monotherapy for Alzheimer Disease: A Meta-analysis of 14 Randomized
Trials
Tsoi KKF, Chan JYC, Leung NWY, Hirai HW, Wong SYS, Kwok TCY.
J Am Med Dir Assoc
2016;17(9):863.e1-863.e8.
Division of Geriatric Medicine
Design
• Meta-analysis – through 2015
• Study inclusion criteria
– RCT
– Alzheimer Disease
– Compared effectiveness of combination therapy against monotherapy
– Measured change in assessment scores, or adverse events, from baseline to study endpoints
– Full text and details available
– Included advanced dementia stages
Division of Geriatric Medicine
Results
• 4485 abstracts identified– 14 studies eligible
– 7 > moderate to severe
– 7 > mild to moderate
• 5019 patients• 42% male• 72-86 years of age• Baseline MMSE 9-21
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
Outcomes Mean Difference
95% CI Significant?
Cognition
MMSE (Monotherapy with NMDA)
0.54 -0.19, +1.28
NS
MMSE (Monotherapy with ACI)
-0.02 -0.69, +0.66
NS
MMSE (Any Monotherapy)
0.06 -0.52, +0.65
NS
Function
ADCS-ADL(Monotherapy with NMDA)
-0.39 -1.01,+0.23
NS
ADCS-ADL(Monotherapy with ACI)
-0.14 -1.23, 0.95
NS
ADCS-ADL(Any Monotherapy)
-0.15 -1.08, +0.78
NS
Division of Geriatric Medicine
Outcomes Mean Difference
95% CI Significant?
Neuropsychiatric & Behavior
NPI (Monotherapy with ACI)
-1.85 -4.83, +1.13
NS*
Global Changes
CIBIC-plus(Monotherapy with ACI)
0.01 -0.25, +0.28
NS
• Adverse events not different
• *Combination therapy was better on neuropsychiatric and behavior symptoms when restricted to studies of moderate to severe AD (excluding the mild to moderate AD studies)
Division of Geriatric Medicine
Summary
• Combination therapy beneficial on neuropyschiatric and behavioral symptoms in those with moderate to severe disease
• No clear benefit to combination therapy in for other outcomes
• No major adverse events with combination therapy compared to monotherapy
• Combination therapy increases costs with limited benefit in most cases
Division of Geriatric Medicine
Summary
• Careful assessment of individuals with moderate to severe disease
– In absence of behavioral and psychological symptoms of dementia, combined therapy not likely to benefit
• Combined therapy not likely to benefit those with mild to moderate disease
Division of Geriatric Medicine
What Is This Patient’s Risk of 30 Day Readmission?
Who Should I Follow More Closely?
Division of Geriatric Medicine
Current State of Knowledge 30 Day Readmissions
What We Know• 20% of hospitalized Medicare
pts are discharged to SNFs
• 23.5% of these are readmitted w/i 30 days
• SNF transfers have greater severity of illness c/w community discharges
What We Don’t
• No prediction tools for patients discharged to SNFs
• HOSPITAL Score developed, but not validated for SNF patients
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
Validation of the HOSPITAL Score for 30-Day All-Cause Readmissions of Patients Discharged to
Skilled Nursing Facilities
Kim LD, Kou L, Messinger-Rapport BJ, Rothberg MB.
J Am Med Dir Assoc
2016;17(9):863.e15-863.e18.
Division of Geriatric Medicine
Design
• Validation study
• HOSPITAL score developed in Boston
• Retrospective collection of administrative and clinical data
• Outcome was readmission w/I 30 days to Cleveland Clinic Health System hospital
• Variable was HOSPITAL score
Division of Geriatric Medicine
HOSPITAL Score
Attribute Points
Hemoglobin < 12 g/dL at discharge 1
Discharge from oncology service 2
Na < 135 mEq/L at discharge 1
Any ICD9 coded procedure 1
Non-elective admission 1
Number hospital admissions in prior yr
0 0
1-5 2
>5 5
Length of stay ≥ 5 days 2
Total = ____ (Low Risk = 0-4; Intermediate Risk = 5-6; High Risk = ≥ 7)
Division of Geriatric Medicine
Results
• 4208 discharges
• Mean age = 71.6
• 45.9% = African American
• Medicare primary payor = 75%
• 30-day readmit rate = 30.9%
Division of Geriatric Medicine
Results
15.40%
28.10%
40.90%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
Low Risk Intermediate Risk Hi Risk
c-statistic = 0.65
Division of Geriatric Medicine
Summary
• HOSPITAL Score stratifies NF patients regarding all-cause 30-day readmission risk
• Can be used by clinicians to identify those who may need “extra attention” in order to prevent readmissions
• Helpful given SNF VPB, 5 Star Measures, & narrowed network providers
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
Long Acting Opioids &
Long Stay Residents
Always Start the Game in the First Inning
Division of Geriatric Medicine
Current State of Knowledge Long Acting Opioids (LAO)
What We Know• LAO opioids should not be
started in opioid naïve patients
• FDA warnings, particularly about fentanyl patches
• In 2004-2005, 39% of RI NF residents started on LAO had not used any opioid in prior 60 days
What We Don’t
• What is happening nationally with LAO prescribing?
• Has there been any improvement in LAO prescribing?
Division of Geriatric Medicine
New Initiation of Long-Acting Opioids in Long-Stay Nursing Home Residents
Pimentel CB, Gurwitz JH, Tjia J, Hume AL, Lapane KL.
J Am Geriatr Soc
2016; Aug 3. doi: 10.1111/jgs.14306 (epub ahead of print)
Division of Geriatric Medicine
Design
• Analysis of NF residents via 4 national data sets
• Long stay NF residents (> 90 d)
– Minimize Part A covered meds
– Minimize uncaptured acute care meds
• Jan 1 to Dec 31, 2011
• 22,253 met inclusion criteria
• Opioid naïve = no short acting opioid w/i 60 days
Division of Geriatric Medicine
Results
• Mean age = 75, 71% female• 73% mild to mod functional impairment• 19% mod to severe cognitive impairment• 83% had pain in prior 5 days
– 25% had constant pain
– 45% had frequent pain
– 26% had occasional pain
Division of Geriatric Medicine
Results
31%
55%
72%
81%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
≤ 7 Days ≤ 30 Days ≤ 60 Days ≤ 90 Days
When LAO Are Prescribed Following Admission
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
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Division of Geriatric Medicine
New Initiation of LAO in Long‐Stay
Nursing Home Residents
By Look Back Period
Overall 9.4% of LAO Prescriptions W/I 30 days Were in Opioid Naïve
PatientsJ Am Geriatr Soc 2016;64(9):1772-1778
Division of Geriatric Medicine
Results
51.9%
28.2%
17.2%
2.7%
Most Common Long Acting OpioidsStarted in Opioid Naïve Residents
Fentanyl Patch
Morphine
Oxycodone
Others
Division of Geriatric Medicine
Summary
• Rate of LAO use in opioid naïve residents may be declining…BUT
• > 9% of NF residents started on LAO in the first 30 days are opioid naïve
• 18.5% of NF residents prescribed LAO at any point, are opioid naïve
• Fentanyl patches comprise the largest category of potentially inappropriate LAO starts
– May be particularly true in hospice patients
Division of Geriatric Medicine
Delusions About Reducing Antipsychotics
Can We Really Make a Difference?
Division of Geriatric Medicine
Current State of Knowledge Antipsychotic (AP) Review
What We Know• Behavioral problems impact
90% of patients w/dementia
• AP medications have modest benefits, but also significant risks
• AP usage should be regularly reviewed and dose reductions attempted
What We Don’t• Is AP review effective in
reducing AP use?
• Can nonpharmacologicalinterventions reduce agitation among residents with dementia?
• Does exercise reduce depression?
Division of Geriatric Medicine
Impact of Antipsychotic Review & Nonpharmacological Intervention on
Antipsychotic Use, Neuropsychiatric Symptoms, & Mortality in People with Dementia Living in
Nursing Homes: A Factorial Cluster-Randomized Controlled Trial by the Well-Being & Health for
People with Dementia (WHELD) Program
Ballard C, Orrell M, YongZhong S, Moniz-Cook E, et al.
Am J Psychiatry 2016;173(3):252-262.
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
8
Division of Geriatric Medicine
Design• Cluster randomized 9 month trial in 16 NF
• Residents with stage 4 dementia or greater
• 8 NF assigned to AP review
• 8 NF assigned to increased social interaction
• 8 NF assigned to exercise intervention
• All received person centered care training
• Outcomes– Primary = AP use.
– Secondary = Mortality & Neuropsych measures
Division of Geriatric Medicine
Results
• 277 participants
– 195 (70%) completed the study
• Mean age = 85, Female = 74%
• Dementia (CDR) Severity
– Mild – 12%
– Mod – 40%
– Sev – 47%
• 18% were taking AP
Division of Geriatric Medicine
Results
AP Review No AP Review
Number on AP at Start 20 20
Number Discontinued 10 0
New AP Starts 3 3
Final AP Use 13 23
• 50% reduction over 9 months• 3 residents discontinued had worsening of
NPI scores, but these residents had baseline scores above 14
Division of Geriatric Medicine
Results
• In regression analysis, strongest association with mortality was social interaction.
• Exercise did not impact mortality
Mortality
No AP Review or Social Interaction
35%
AP Review 28%
AP Review and Social Interaction
19%
Division of Geriatric Medicine
Results
• AP Review alone had worse NPI scores
– However, 3 residents were above 14 at baseline
• Group with AP Review & Social Interaction did not worsen
• Exercise improved NPI scores, but not depression
Division of Geriatric Medicine
Summary
• AP Review effective >>> reduced AP use by 50%
– Even in population with low prevalence of AP use at baseline (18%)
• Mortality reduced with AP Review and Social Interaction
• Social Interaction didn’t improve agitation or total NPI scores
• Exercise helped NPI scores, but not depression
Top Five Articles That Could Make A Difference in Your LTC PracticeDavid A. Nace, MD, MPH, CMD
9
Division of Geriatric Medicine
Summary
• AP review is effective and should be part of a facility QAPI program
• May be harder in facilities with lower rates of AP use, but still worth attempting
• Non-pharmacological interventions complement AP review efforts, particularly when AP use is low
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
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Grace A. Cordts MD, CMD Craig Ronco CRNPOctober 2016
Bridge Over Trouble Waters: Dealing with Difficult Patient and Family Encounters
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
NO DISCLOSURES TO REPORTCraig Ronco and Grace Cordts
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Difficult Patient and Family Encounters
• Purpose: The purpose of this activity is to enable the
• learner to develop skills in handling difficult patients and family encounters.
• Learning Objectives: At the end of this presentation, the
• Learner will be able to:1. List four sources that can contribute to making interactions with patients and families challenging.2. List the three components of emotional intelligence that can help providers understand their role in challenging encounters with families and patients.3. List benefits of taking a team approach in the skilled nursing facility to approach difficult situations with families and patients.
3 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Facts about difficult encounters
• Clinicians report between 15-18% of their patients/families as difficult• Up to 40% of doctor-patient encounters may involve conflict• Patients/families perceived as difficult are associated with provider
burn-out, frustration and poor short term outcomes
(Groves NEJM 1978, O’Dowd BMJ 1988, Jackson and Kroenke Arch Int Med 1999)
4
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“All patients make me happy, some when they come to the office, others when they leave”Quote from a practicing MD
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Difficult Encounter
Better to conceive an encounter as difficult rather than to label patients or families as problematic. Difficulties are perceptions, similar encounters may be perceived as difficult by one clinician, but not another
Allows for an approach to handle the difficult encounter
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How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
2
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Examples of potentially difficult encounters
1. Angry patients and families.2. Overprotective families.3. Over-controlling or domineering families.4. People with unusual beliefs or personalities.5. Patients with diagnostic challenges6. Patients and families that cannot explain what is going on without
starting from when they or their family member was born7. Patients and families demanding certain treatments we don’t see as
effective8. Difficult patient to take care of in the SNF you send to the hospital
and they don’t want to take care of the patient anymore than you do
7 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Coping with Difficult Situations
• We have several choices – Do nothing– Walk away– Change our attitude– Change our behavior
• Changing our behavior is the most-effective approach– The difficult person will have to
learn different ways of dealing with us
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Case Example 1
• Betty is a 89 yo female currently residing in a secure dementia unit with Lewy Bodies Dementia – Consistent/worsening behaviors of impulsiveness, delusions,
eradicate sleep patterns. resistance to care with overall decline in health with wt loss, and gradual loss of ADLs
– Increase in falls– Additional Pmhx – HTN, CHF, PVD, OA OP, Kyphosis– Medications –Aricept, Namenda, Lisinopril, Furosemide, ASA,
OsCal with Vitd3, PRN Ativan (moderated by dght)– The resident was difficult for the staff to manage her care needs and
the Daughter presented another complexity to the care itself.
9 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Daughter Interactions or Challenges
• Overbearing toward staff and mother – demanding, appeared very unappreciative, critical of care given
• Felt she knew “what was best” for mom• Difficult to have open discussion with• Demanding of unnecessary testing – mom always has a UTI• Not open to various treatment modalities – didn’t want to see mom
“snowed”• Had a medical background – can be a positive or a negative at times• Only child and this was her last living parent • Not accepting of disease trajectory – behavioral changes starting
happening quite quickly.
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Case Example 2
• 56 yo gentleman in SNF for long tern care• History of seizure disorder, head trauma, unable to participate in any
decision; functionally dependent in ADLs except is able to feed self after being set up
• Resident cooperative • Sister appointed guardian • Sister adamant about dose of phenytoin her brother should be on and
other issues• Her demands around the phenytoin dose were not based on any facts
but on what dose he was on as a child• Called several times a day to the floor her brother was on• Called the president of the hospital this SNF was associated several
times a day• Her calls made it difficult to care for other residents on the floor
11 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Case 3
• 28 yo Type 1 DM on dialysis• Admitted to SNF because of multiple medical admissions related to her
DM and renal failure• She had a personality disorder. • Sullen, not communicative; often not showing for dialysis• Did not have a supportive family; had relatively few social support
systems
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How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
3
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
What makes an interaction challenging
• Many different sources • Categorized broadly into 4 areas
– Patient
– Clinician
– Disease
– System
13 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Patients
• Psychiatric disorders, multiple symptoms, poor functional status, unmet expectations, and high utilizers (Edgoose etal Fam Med 2014)
• Angry, argumentative, mistrustful anxious or depressed (Strous et al Eur J Int Med 2006; Hinchey and Jackson J Gen Int Med 2011)
• Patients who make repeated visits without apparent medical benefit, don’t want to get well; engage in power struggles or focus on issues unrelated to medical care (Haas et al Am Fam Med 2005)
• Challenge the physicians care plan (Wasan et al Reg Anesth Pain Med 2005)
• Another study identifies difficult patients as “invalidating, demanding, disruptive, attention-seeking, annoying, and manipulative” (Knesper Psych Clin North Am 2007)
• Certain categories of patients: drug addicts, non-adherent patients, and the homeless (Higashi et al Anthropol Med 2013)
Bottom line: raise negative feelings in us such as frustration, anxiety, guilt, and dislike
14
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Attitudes
– Emotional burnout– Insecurity– Intolerance of diagnostic
uncertainty– Negative bias toward certain
health conditions– Perceived time pressure
Conditions
– Anxiety/depression– Exhaustion/overworked– Personal health issues– Situational stressors– Sleep deprivation
Knowledge
– Inadequate training in psychosocial medicine
– Limited knowledge of the patient’s health condition
Skills
– Difficulty expressing empathy– Easily frustrated– Poor communication skills
Lorenzetti et al Am Fam Phy2013
Clinician
15
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Disease
– The difficulty inherent in diagnosing and managing some diseases can make interactions with the affected patient and their family feel more challenging than straight forward conditions
– Working up some conditions in the SNF can be challenging– Goals of Care issues – Risk:Benefit ratio of pursuing workups and treatment can be
inherently difficult with some residents and families because of the emotional content of these discussions; can work both ways in that some families do not want anything done when we think the risk:benifit ratio is good
16
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System/SNF
– System: resources, finances, support, time pressures, interruptions
• SNF
– Many staff to interact with in the facility: administration, bedside staff– Families are in a new environment and need to learn new roles and
relationships – If facility has high turnover this becomes more difficult
(Hertzberg and Ekman, J of Ad Nsg 2000)
– Staff-family interactions can produce tension and conflict between health care providers (Iecovich J Gerot SW, 2000; Hertberg et al, J of CL Nsg2003)
– Nurse managers spend time supporting direct care staff to cope with staff-family conflicts (Marzialli et al., JAMDA 2006)
17 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Unique setting of the Skilled Nursing Facility
Medical Provider
Skilled Nursing Staff
Family
Resident
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How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
4
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Approach
When difficulty is perceived we should treat it like a diagnostic problem. Perceptions of potential difficulties should lead to diagnostic trials similar to those arising from key elements of history and physical exam
APPROACH
1. Recognize there is a problem2. Decide what might be causing the issue3. Come up with a Plan4. Implement the plan5. Evaluate what is working6. Change the plan as needed based on what is working or not
working
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Diagnosis
Plan
ImplementEvaluation
Change as needed
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•Recognize the Problem
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1. Recognize the Problem
21
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1. Recognizing Difficult encounters
No two difficult encounters are alike.An ability to work with uncertainty and complexity is critical• This requires reflective self-aware practitioners who can examine what
they are doing (Epstein Fam Med 2002; Hass et al Am Fam Phy 2005, Reiss JAMA 2010)
• Cultivating Emotional Intelligence –the capacity to recognize and adapt to one’s own and others’ emotional states- can help temper, analyze and de-escalate problematic interactions (Straton et al Teach Learn Med 2008)
22
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•Neocortex and Amygdala
• Neocortex
– Complex thinking• Decision Making• Strategizing• Prioritize• Big picture
• Amygdala/Limbic System
– Emotions• Fight or flight• 100x faster than neocortex• No differential between real
or perceived threat
23 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Emotional Intelligence
• One’s ability to recognize, understand and manage one’s personal emotions to then recognize, understand and influence the emotions of others.
• Three main components– Self Awareness
• Self assessment , emotional self assessment, self regard• Knowing one’s own responses, avoid the “emotional hijack”
– Emotional Management• Impulse control, flexibility/adaptability, authenticity• Controlling ones self to be able to most appropriately respond,
S.O.S.S strategy– Emotional Connection
• Empathy, communication, coaching others• Establishing collaboration to do what's best for the resident
24•Goleman 1998
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
5
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SOSS: Stop the hijack
STOPDo something to disrupt the hijacking and ; relax your shoulders, open up your hands and place them on your legs, take a drink of water.
OXYGENATEDeep breathing always helpful!
STRENGTHENAPPRECIATION
Brain cannot experience appreciation and fear/anger at the same time
SEEK INFORMATIONAsking questions seek clarification, this engages the neocortex
25
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EI Observational Behaviors
• Self Awareness– Readily accepting feedback and criticism; is aware of strengths;
knows how their emotions impacts behavior; is aware of theirs emotions; speaks confidently; handles setbacks effectively
• Emotional Management– Does not act impulsively; can overcome difficult emotions in pursuit
of goals; maintains a sense of humor; keeps promises; remains flexible and adaptable to changing situations and problem solving; enjoys challenges; is goal oriented
• Emotional Connection– Non-judgmental; sees from others perspective; provides clear and
concise feedback; does not personalize disagreements; treats others with respect
26
•Goleman 100
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2. Decide what might be causing the issue
27
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2. What is the problem?
Approach just like diagnosing a problem– History– Exam – Talk with patient, family, staff
Approaches that can help: skills and techniques• Good communication skills/Active listening• Addressing emotions• Avoid the Righting Reflex• Perspective of the team
28
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Am I Taking Time to Understand?
• Communication Breakdown– 7% is verbal– 38% is from tone of voice– 55% is from body language
• Poor versus good communication– Poor
• Hurried• No engaged• Being distant• Using medical terminology
– Good• Not rushed• Simple words• Mostly listening• Being empathetic
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
6
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Resist the Righting Reflex
•Pollak 2011 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Recognizing and attending to Emotions
• Acknowledgement of emotions: our own and patient/family• Enable people to process their emotions• Enable people to realize what they are most concerned
with
32
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NURSE: Mnemonic for addressing emotions
Skill Example
N: name the emotion It sounds like you are frustrated.
U: understandThis helps me understand what you are thinking.
R: respect You are doing all the right thingsand asking the right questions.
S: support I am going to walk this road with you.
E: explore Could you say more about what you mean when you say that…..
33
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Angry family member/patient
• Anxiety or Grief• Bad experience with the health care system• Poor communication and conflicting information
• Approach– Acknowledge anger and distress as soon as possible– Listen intently– Invite them to raise all their concerns without interruption unless to
clarify what they are saying
34
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Discussion with team
•Get everyone's perspective; entire team•Are there staff that do not see this as difficult
– What is their perspective– What works for them
•Avoids splitting
35
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3. Make a plan
36
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
7
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Plan
The plan is based on outcome of your evaluation1. Utilize a team approach
– Involve all members of the NH staff (SW, RD, Nursing)
2. Seek out Consultation– Utilize your collaborating Services (Pysch, Cards, Neuro)
3. Setting limits– Designate family spokesperson and interact with that person
4. Set specific meeting time– Initially frequent, over time usually can space out
5. Education: Knowledge gap6. Behavioral plan if it is a behavior of a resident7. Change providers.
37
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Collaborative Effort
• Strength in numbers– Team Approach– Include your interdisciplinary team: Nursing staff, CNA, Director of
Nursing, Social Workers/Case Managers, Dietitians, Activities Directors.
– Creates a consistent message from all parties involved in care – Helps to demonstrates a level of increased overall communication,
empathy, and reassurance. – Avoids miscommunication – different stories from different parties– Prevent Provider Burn-out - Include Partners to review case and
speak with family/resident
38
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4. Implement the plan
39
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TIPS for Providers to Implementation
• Be sure the goals are workable• Time frame
– Commit to when this will be implemented– When will you reevaluate the plan
• Check in with SNF to see what is going on: course correction– Shows your commitment to the facility, you are part of the team
• If a crucial conversation needs to happen: Do It.• If you have set up specific meeting times follow through on them.
– Shows accessibility and develops trust
40
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SNF: Our and staff reflex is to run away
Include in any approach with difficult encounters1. Staff seek families out to share information2. Staff communicating face to face about resident’s condition
without family having to request3. Staff informing families when there is a change in condition4. Staff expressing an interest in how the family members coping
with residents stay5. Staff providing explanations in a treatment in a non-threatening
and relaxed manner
(Utley-Smith et al. J Aging Stud 2009)
41 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
5. Evaluate the plan.– Your assessment– Staffs assessment– Family’s assessment
• Ask family how everything is going6. Change the plan as needed based on the outcome
42
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
8
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Diagnosis
Plan
ImplementEvaluation
Change as needed
43
•Recognize the Problem
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Back to the Cases
44
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Approach Case 1
• Communication, communication, communication• A new face• Validation and empathy – asking for and utilizing her input instead of
resisting it of completing shutting it down• Understanding the why to her thinking• Risk/benefit conversations • Leveraging what medical background she had• Comprehensive review of medication and disease trajectory• Collaborative effort / interdisciplinary approach• Staff education regarding disease process – approaches to the patient
and family• Time, weekly meetings/interactions initially
45 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Outcome Case 1
• Improved communication with staff, provider, daughter• Daughter more open to alternative treatment plans and medication
adjustment• More understanding of the disease trajectory and what was going to
happen to her mother over time• Time frame: several months; still an ongoing issue but with the work up
front interactions were less frequent and far less contentious
46
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Approach Case 2
• Team approach– Consistent approach to the sister
• Limits set on number of calls• Regular follow up with sister to discuss medical issues• Involved neurology
47 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Outcome Case 2
• Not successful at all• Calls continued and escalated• Decision after months of trying to improve situation to remove the sister
as the guardian• Timeframe: probably about 10 months
48
How to Work with Difficult Patients and Families: Building BridgesGrace Cordts, MD, MPH, CMD
Craig Ronco, MSN, CRNP
9
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Approach Case 3
• Team meeting with how we were going to address issues• Came up with a plan
– Psychiatric Clinical Nurse Specialist– Consistent staff– Consistent approach– Support for the staff in caring for her
49 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
Outcome Case 3
• After several months began to see a change in her; more interactive• Engaged in her health care• Staff became her family/support system• Saw regression in her behavior for a short time after her family would
come to visit• After about 10 months she decided she wanted to go and live
independently
50
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Rules for Crossing the bridge/ Generic approaches
1. First Impressions count2. Assume positive intention: we as professionals should be trained and
competent in communication3. Never get angry; if we get angry recognize it and use it as a flag to
consider why4. Listen5. Stay calm 6. Strive to never appear rushed (no matter how rushed you feel)7. Consistent approach by all including staff at facility; may need to get
everyone on the same page8. Discuss difficult patients with a colleague or with peers in a group
(Balint groups)
51 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
References
Lorenzetti RC et al. Managing Difficult Encounters: Understanding Physician, Patient and Situational Factors. Am Fam Phys. 2013; 6:419-425Groves JE. Taking Care of the Hateful Patient. NEJM. 1978; 298:883-887.O’Dowd TC. Five years of heartsink patients in general practice. BMJ 1988;297:528
Jackson JL and Kroenke K. Difficult patient encounters in the ambulatory clinic: clinical predictors and outcomes1999;159(10):1069-75.Edgoose JY et al. Difficult patients: exploring the patient perspective. Fam Med. 2014 May;46(5):335-9. Hinchey S and Jackson J. A Cohort Study of difficult patient encounters in a walk in primary care clinic. J Gen Int Med. 2011 Jun;26(6):588-94.Haas L et al. Management of the Difficult Patient. Am Fam Phys. 2005; 72(10): 2063-2068.
52
Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.
References
Knesper DJ. My Favorite Tips for Engaging the Difficult Patient on Consultation -Liaison Psychiatry Service. Psych Clin of No Am. 2007, 30(2):245-252.Wasan AD et al. Dealing with Difficult Patients in your Pain Practice. Reg Anesth Pain Med. 2005; 30(2):184-192.Higashi RT Et. Al. The “Worthy” Patient: rethinking the hidden curriculum in medical education. Anthro Med. 2013; 20(1):13-23.Utley-Smith Q. The Nature of Staff-Family Interactions in Nursing Homes: Staff Perceptions. J Aging Stud. 2009; 23(3):168-177.Reiss H. Empathy in Medicine- a neurobiological perspective. JAMA. 2010; 304(14):1604-1605.Goleman, D. (1998). Working with emotional intelligence. New York: Bantam.Pollak KI et. Al. Applying Motivational Interviewing Techniques to Palliative Care Communication. J of Pall Med. 2011 (14): 587-92.
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Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
1
Managing Chronic DiseasesLess is more
Dr. Joshua Uy M.D.Clinical Assistant Professor of Medicine
University of PennsylvaniaMedical Director of
Renaissance Healthcare and Rehabilitation
Goals and Objectives
• Optimize care of chronic diseases in older frail adults
– Identify the relevant clinical questions of a long term care population
– Revisit the evidence to understand how it applies to our patients
– Develop a framework for ideal disease management
Tiny.cc/pmda2016
Introduction
• “Why don’t geriatricians care about blood pressure?” Anonymous medical student.
– What does it mean to care about blood pressure?
• Target of 140/90?
• But what should we care about?
• What is the goal of blood pressure management?
• What does it look like in frail elderly?
Introduction
• The usual…..
Disease Target
Hypertension <140/90, <150/90, <120/90
Hyperlipidemia Medium to high intensity statin
Diabetes Type 2 A1C < 7 or A1C < 6.5Aspirin, Ace inhibitor, statin
Systolic CHF Beta blocker, Ace inhibitor
IntroductionWhat do we do?
Lipska K. JAMA IM. January 2015.
Treat everyone to the SAME A1C
IntroductionWhat do we do?
Lipska K. JAMA IM. January 2015.
Use IDENTICAL high risk medications
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
2
IntroductionWhat do we do?
• Breast cancer screening– 18% of women with severe dementia >70 years old had a screening mammogram (45% in cog intact women)
– 3.3 year median survival• Mehta KM. Impact of cognitive impairment on screening mammography. Am J of Public
Health. 2010.
• Colon cancer screening in those older than 70– Those >5 year life expectancy: 47% screened– Those with severe comorbidities: 41% screened
• Walter LC. Impact of age and comorbidity on colorectal cancer screening among older veterans. Annals of Internal Medicine. April 2009.
• We treat people randomly! ˉ\_(ツ)_/ˉ
Introduction
• Why not use the same disease targets?
– It’s harmful‐Diabetes
• Rates of emergency hypoglycemia are 6.25 times more common than hyperglycemia
(Huang ES. JAMA IM. Feb 2014)
• 2nd most common complication for diabetes (MI is #1)
• Leads to 100,000 ED visits per year for hypoglycemia(Lee, Sei. JAMA IM. March 2014)
Introduction
• Why not use the same disease targets?
– It’s harmful‐Hypertension
• A target of 120 systolic compared to 140 systolic lead to more ER visits and hospitalizations. NNT 61 vs NNH 45 (SPRINT. NEJM. Nov 2015)
• Increases risk of serious falls (Tinetti. JAMA IM 2014)
– 28‐40% increase risk of falls
– 117‐124% increase risk of falls in those who have fallen
• Increases cognitive decline in those with dementia– 9 month study (Mossello. JAMA IM 2015)
Introduction
Clinical Questions
1. What is the clinical benefit in the context of older frail adults?
2. What is the time frame for benefit?
3. What is the efficacy? (NNT) and is it worth it to the patient?
4. What are the risks? Are active side effects worth tolerating? (hint: the answer is no)
Introduction
• Clinical Questions
5. Is the patient frail? What is their prognosis?
• How does that affect outcomes?
• Decreases benefits? Increases harms?
6. What is the multi‐morbidity context?
• Prioritization? Treat everything?
7. What are the goals of care?
IntroductionSolutions
• Disease targets for frailty
Not frail Frail
Hypertension BP<140, maybe<120
Hyperlipidemia Mod to high intensity statin
Diabetes Type 2 A1C<7
Systolic CHF Beta‐blocker and Ace inhibitor
BP between 140‐160
Any tolerable statin dose(or none at all)
• A1C 7‐8 on non sulfonylurea oral hypoglycemics
• A1C >8 with insulin• Asymptomatic (A1C 8‐12)
Same
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
3
IntroductionSolutions
Pathway for multimorbidity1. Active symptoms or acute illness
– Pain, dyspnea, constipation– Hip fractures, pneumonia, CHF exacerbations
2. Geriatric syndromes (affecting QOL)– Falls, weight loss, cognitive decline, functional decline,
polypharmacy
3. Chronic disease management– CHF, COPD, Depression>Htn>HL>>>>DM2
4. Primary prevention– Cancer screening, aspirin, low fat diets
Chronic DiseasesDeveloping a plan for frail elderly
• It starts with patient assessment1. Prognostication
2. Frailty assessment
3. Multimorbidity
4. Goals of care• Geriatric assessment of the evidence
1. Clinical benefit
2. Efficacy
3. Time to benefit
4. Adverse effects/risks
Focusing on patient assessment
• Prognosis
– http://eprognosis.ucsf.edu
Walter. JAMA. June 2001.
Focusing on patient assessment
• Prognosis
– What is the time to benefit? (Lee Sei. JAMA 2013)
• Will out patients live long enough to see the utility of an intervention?
• Does it help the patient feel better now or later?
– Seems intuitive but hard to use in real life
• People do not actually have expiration dates
• What do you actually say?
Focusing on patient assessment
• Is the patient frail?– Is there a frailty syndrome?
• Dementia, cognitive decline• Falls, functional decline, poor gait• Weight loss• Hip fractures, pressure wounds, aspiration
– Tests of frailty (NICE guidelines NG56)• Get up and go test (>12 sec)• Gait speed (>5 sec for 4 meters)• Self reported poor health• PRISMA 7 questionnaire (>3)
– http://www.bgs.org.uk/campaigns/fff/fff_short.pdf
Focusing on patient assessment
• Is the patient frail?
– Outcomes are less certain
• Statins, BP control may not decrease CV disease
• Decreasing all cause mortality is unlikely
– Harms are increased
• Increase risk of hospitalization, falls and iatrogenesis– Won Won. Use of Frailty in Deciding Clinical Treatment Goals for Chronic Disease in Elderly
Patients in the Community JAMDA. 2016.
– Mitty. Geriatric Nursing. 2010
– Clegg. Lancet. 2013
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
4
Focusing on patient assessment
• Multimorbidity and polypharmacy– Patients have more than one disease
• Leads to death, disability, poor QOL, higher rates of adverse events
(Guiding principles for the care of older adults with multimorbidity AGS 2012)
• Leads to increasing complexity of care(Boyd, Cynthia. JAMA. 2005)
– Polypharmacy, adherence issues
– Conflicting guidelines‐drug drug interactions
» (NSAIDS for OA and Aspirin for CV disease prevention)
• Polypharmacy is an issue of multimorbidity(Hayes. Clinics in Geriatric Medicine. 2007.)
Focusing on patient assessment
• Goals of care– What does the patient care about?
– How would they choose between priorities?• Longevity, quality of life, function
• Quality of life now vs quality of life in the future?
• What are limits on intervention riskiness and pain?
– Risk tolerance• Side effects, adverse events
– (Are these worth tolerating to achieve benefit?)
• Low yield treatments (is it worth it to the patient?)
Chronic DiseasesDeveloping a plan for frail elderly
• It starts with patient assessment1. Prognostication
2. Frailty assessment
3. Multimorbidity
4. Goals of care
• Geriatric assessment of the evidence1. Clinical benefit
2. Efficacy
3. Time to benefit
4. Adverse effects/risks
Revisiting Evidence
• Defining clinical benefit– No biomarkers
• A1C, BP, LDL (it gets worse)
– Hard clinical outcomes• Death or hospitalization
• CV events (MI/CVA‐fatal/non fatal)
– Function• ADL’s/iADL’s, gait, independence, falls
– Quality of life• Comfort, dyspnea
Revisiting Evidence
• Efficacy
– Do not use relative risk values
– Use absolute numbers
• Number Needed to Treat (NNT)
• Absolute risk reductions
• Per 1,000 patient numbers
– Consider time to benefit
• Benefits accrue over time (months/years/decades)
• Sometimes they disappear over time (ie ICD’s)
Revisiting Evidence
• Visual representation of efficacy
% with events
Time
Treatment
Placebo
100%
No event
Event
PreventDelay
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
5
Revisiting Evidence
• Risks of treatment
– Side effects
• Nausea, pain, weakness, fatigue, constipation
– Adverse events
• Acute kidney injury, CHF, electrolyte abnormalities
• Emergency Room encounter, hospitalization, death
– Low yield treatments
• High NNT, low absolute risk changes
Revisiting Evidence
• Relevance to goals of care
– Curative (not relevant to chronic diseases)
– Preventative
• Benefit is future
– Palliative/functional
• Not a euphemism for non curative
• It means the patient feels better in some way
• Benefit is now
Revisiting Evidence
2nd handout‐Chronic diseases
http://tiny.cc/pmda16
Revisiting EvidenceHypertension
• Clinical benefit– Death, CHF, stroke
• (Not MI per HYVET/SPRINT)
• Efficacy– NNT 30 to prevent 1 out of 3 “events”– Time frame‐2 years– Treating 1000 patients would prevent 33 CV events over 2 years
• Risks– Orthostasis, falls, hypotension, AKI
• Relevance to goals of care– Preventative
Revisiting EvidenceHypertension
Hyvet study
Revisiting EvidenceHyperlipidemia
• Clinical benefit– Decreased non fatal MI– Not stroke, or mortality (PROSPER)
• Efficacy– NNT 48 to prevent 1 out of 6 MI– Time frame‐3.2 years– Treating 1,000 patients over 3.2 years would prevent 21 MI’s
• Risks– Low‐muscle aches, weakness, abnormal LFT’s
• Relevance to goals of care– Preventative
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
6
Revisiting EvidenceHyperlipidemia
PROSPER study
Revisiting EvidenceDiabetes Type 2
• Clinical benefit of tight control (A1C 7 vs 8)– Microvascular benefit only
• Loss of patellar or ankle reflex, 1 new retinal micro aneurysm, new microalbuminuria
– No macrovascular benefit (UKPDS, VADT, ACCORD)
• Efficacy– NNT 35 to prevent 1 out of 4 events (mostly retinopathy)
– Time frame 10 years (!!)
• Risks– Death, hospitalization, falls, dementia, institutionalization
• Relevance to goals of care– Preventative (I guess)
Revisiting EvidenceDiabetes Type 2
UKPDS
Revisiting EvidenceSystolic CHF
• Clinical benefit– Death, hospitalization– Exercise tolerance
• Efficacy‐BB– NNT 15 to prevent 1/3 events– Time frame‐7 months– Efficacy for ACE NNT 10 over 3‐6 months
• Risks– Hypotension, bradycardia, fatigue
• Relevance to goals of care– Both preventative and palliative
Revisiting EvidenceSystolic CHF
Revisiting Evidence
Hypertension Hyperlipidemia Diabetes Systolic CHF
Clinical benefit MortalityCHFStrokes
MI None really MortalityHospitalizationExercise tolerance
Efficacy NNT 30 NNT 48 NNT 35 10‐15
Time frame 2 years 3 years 10 years Months
Risks Low to mod Low High Low to mod
Goals of care Preventative Preventative Preventative PreventativePalliative
12 3 4
Protecting the Patient From Standard Medicine: Less Is MoreJoshua Uy, MD
7
Management Summary
Pathway for multimorbidity1. Active symptoms or acute illness
– Pain, dyspnea, constipation– Hip fractures, pneumonia, CHF exacerbations
2. Geriatric syndromes (affecting QOL)– Falls, weight loss, cognitive decline, functional decline,
polypharmacy
3. Chronic disease management– CHF, COPD, Depression>Htn>HL>>>>DM2
4. Primary prevention– Cancer screening, aspirin, low fat diets
Management Summary
• Rationale for different disease targets
• For frail elderly, traditional targets– Do not achieve the same clinical benefit
– Are riskier
– Have value assumptions built in• Future benefit is worth current risk
• It is worth universally applying an intervention that benefits a very small minority of patients
• Benefits take time to accrue
– Do not reflect best evidence!
Management Summary
• Disease targets for frail elderly
Not frail Frail
Hypertension BP<140, maybe<120 BP between 140‐160
Hyperlipidemia Mod to high intensity statin
Any tolerable statin dose(or none at all)
Diabetes Type 2 A1C<7 A1C 7‐8 on non sulfonylurea oral hypoglycemicsA1C >8 with insulinAsymptomatic (A1C 8‐12)
Systolic CHF Beta‐blocker and ACE inhibitor
Same (with focus on tolerability)
Conclusion
• Communication– What not to say
• Management of chronic diseases does not matter• You are too old.• What’s the purpose?
– What to say• It matters A LOT that chronic diseases are well managed• Ideal care looks different• We care about QOL, function AND prevention and risks• When our patients are fragile, targets matter even more• For our peers‐deviating from guidelines reflects best evidence
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
1
NEW CMS REQUIREMENTS FOR
ANTIMICROBIAL STEWARDSHIP PROGRAMS
WAYNE S SALTSMAN, MD, PHD, CMD, FACPCHIEF MEDICAL OFFICER, CONTINUING CARE
LAHEY HEALTH
SECTION CHIEF, GERIATRICS AND TRANSITIONAL CARE
LAHEY HOSPITAL AND MEDICAL CENTER
DOING THE RIGHT THING(WITH AND ABOUT ANTIBIOTICS)
WAYNE S SALTSMAN, MD, PHD, CMD, FACPCHIEF MEDICAL OFFICER, CONTINUING CARE
LAHEY HEALTH
SECTION CHIEF, GERIATRICS AND TRANSITIONAL CARE
LAHEY HOSPITAL AND MEDICAL CENTER
DISCLOSURE
DR SALTSMAN IS A SMALL, COUNTRY GERIATRICIAN
(TRYING TO DO THE RIGHT THING)IN HIS OWN WORLD:
DISCLOSURE
DR SALTSMAN IS A SMALL, COUNTRY GERIATRICIAN
(TRYING TO DO THE RIGHT THING)IN HIS OWN WORLD:
High‐Value Care Advice 1: Clinicians should not perform testing or initiate antibiotic therapy in
patients with bronchitis unless pneumonia is suspected.
High‐Value Care Advice 3: Clinicians should reserve antibiotic treatment for acute rhinosinusitisfor patients with persistent symptoms for more than 10 days, onset of severe symptoms or signs of high fever (>39 °C) and purulent nasal discharge or facial pain lasting for at least 3 consecutive days, or onset of worsening symptoms following a typical viral illness that lasted 5 days that was
initially improving (double sickening).
High‐Value Care Advice 2: Clinicians should treat patients with antibiotics only if they have confirmed Streptococcal pharyngitis
High‐Value Care Advice 4: Clinicians should not prescribe antibiotics for patients with the common cold.
AGENDA
• EXPLAIN THE IMPACT OF THE CURRENT LACK OF ANTIBIOTICSTEWARDSHIP ON PATIENTS, COLLEAGUES AND THE HEALTHCARE SYSTEM
• APPLY THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS)REGULATIONS FOR ANTIBIOTIC STEWARDSHIP IN THE LONG-TERM CARE(LTC) SETTING
• DESCRIBE SOME COMMON TACTICS TO MAKE SURE THAT PATIENTS AREBEING APPROPRIATELY TREATED ACROSS THE CONTINUUM
• IDENTIFY AREAS FOR IMPROVEMENT IN ANTIBIOTIC STEWARDSHIP IN LTC.
6
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
2
BEFORE THERE WERE “STEWARDS”
St. Peter’s Church, Bermuda
8
OUR POPULATION IS AGING
9
AGE AS A PREDICTOR OF HEALTHCARE COSTS
10
AHRQ, 2000
ANTIBIOTIC STEWARDSHIP
11
A COORDINATED PROGRAM THAT PROMOTESTHE APPROPRIATE USE OF ANTIMICROBIALS(INCLUDING ANTIBIOTICS), IMPROVESPATIENT OUTCOMES, REDUCES MICROBIALRESISTANCE, AND DECREASES THE SPREADOF INFECTIONS CAUSED BY MULTIDRUG-RESISTANT ORGANISMS.
WHAT’S ALL THE FUSS?
12
1. ELDERLY GENTLEMAN TRANSFERRED TO SNF WITH A UTI ONANTIBIOTIC. THE ORGANISM IS RESISTANT TO THE ANTIBIOTIC
2. ELDERLY LADY, IN THE NURSING HOME, TREATED FORBRONCHITIS WITH TWO DIFFERENT ANTIBIOTICS. SHE DEVELOPSC. DIFFICILE COLITIS
3. NO DURATION GIVEN FOR ANTIBIOTIC TREATMENT AND NOOVERSIGHT, RESIDENT IS ON AN ANTIBIOTIC FOR WEEKS.
4. “PATIENT HAS ASYMPTOMATIC BACTERIURIA, WILL TREAT WITHANTIBIOTIC FOR 7 DAYS.”
5. ANTIBIOTIC DOSING AND PATIENT PHYSIOLOGY NOT COMPATIBLE6. INCORRECT ANTIBIOTIC CHOSEN, ELDER WORSENS AND
REQUIRES HOSPITAL ADMISSIONTAKE HOME MESSAGE: THERE IS GREAT HETEROGENEITY IN THE
ASSESSMENT OF PATIENTS AND USE OF ANTIBIOTICS—WITHPOTENTIAL CONSEQUENCES
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
3
CHANGING THE MICROBIOME(CHECKS AND BALANCES)
13
CHANGING THE MICROBIOME(CHECKS AND BALANCES)
14
CHANGING THE MICROBIOME(CHECKS AND BALANCES)
15
1. ZAURA, ET. AL, AMERICAN SOCIETY OF MICROBIOLOGY, 2015:ANTIBIOTICS CAUSE REDUCTION IN BACTERIA DIVERSITY THAT LASTSFOR MONTHS
2. GURNEE, ET. AL., JOURNAL OF INFECTIOUS DISEASE, 2015: CHILDRENWITH ANTIBIOTIC RESISTANCE E. COLI WITHOUT PRIOR ANTIBIOTICEXPOSURE
3. JACKSON, ET. AL, GUT, 2015: GASTRIC ACID SUPPRESSION REDUCESTHE NUMBER OF INTESTINAL COMMENSALS AND DIVERSITY
4. LIU, ET. AL., LANCET ID, 2015: TRANSMISSION OF ANTIBIOTICRESISTANCE FROM FOOD ANIMALS TO HUMANS
5. SCHWARTZ, ET. AL., INT J OBESITY, 2015: ANTIBIOTICS INFLUENCE ONCHILDHOOD BMI TRAJECTORIES (THE INTESTINAL MICROBIOME PLAYS ANIMPORTANT ROLE IN HOST ENERGY METABOLISM)
CDC: ANTIBIOTIC RESISTANCE (AND MORE)
16
1. NATIONAL SUMMARY DATA, 20131. 2,049,442 ILLNESSES DUE TO ANTIBIOTIC RESISTANCE; 23,000 DEATHS2. 250,000 ILLNESSES DUE TO C. DIFFICILE; 14,000 DEATHS3. UP TO 70% OF RESIDENTS IN A NURSING HOME RECEIVING ONE OR MORE COURSES OF
SYSTEMIC ANTIBIOTICS WHEN FOLLOWED OVER A YEAR4. 40–75% OF ANTIBIOTICS PRESCRIBED IN NURSING HOMES MAY BE UNNECESSARY OR
INAPPROPRIATE
2. 1 OUT OF 5 ER VISITS FROM ADVERSE DRUG EVENTS FROM ANTIBIOTICS(SHEHAB, ET. AL., CLIN INFECT DIS, 2008)
3. ITS NOT JUST MRSA AND VRE ANYMORE!! SERIOUS/URGENT THREATSGONORRHOEAE, ACINETOBACTER, CAMPYLOBACTER, CANDIDA, ESBL, PSEUDOMONAS,SALMONELLA, SHIGELLA, STREP PNEUMO, TB
4. CARBAPENEM-RESISTANT ENTEROBACTERIACEAE (CRE)1. 9000 INFECTIONS/YEAR; 600 DEATHS2. CRE HAVE BECOME RESISTANT TO ALL OR NEARLY ALL AVAILABLE ANTIBIOTICS3. DOCUMENTED COLISTIN-RESISTANCE (ONE OF THE LAST-RESORT ANTIBIOTICS)
5. VANCOMYCIN-RESISTANT STAPH AUREUS (13 CASES)
IN THE LONG‐TERM CARE SETTING…
17
• IN 2012, 1.4 M RESIDENTS IN ~15K FACILITIES, HOUSING OVER 10PERCENT OF THE >85 YEAR OLD POPULATION, 3.8 M HEALTHCAREACQUIRED INFECTIONS FOR $2B IN HEALTHCARE COSTS (CMS, 2013)
• IN 1997-98, NATIONAL ANNUAL COST OF PNEUMONIA TREATMENTWAS$100-436M, WITH ANTIBIOTIC COSTS/RESIDENT UP TO $739. (KRUSE,ET. AL., JAMDA, 2003)
• AN ESTIMATED 25% TO 75% OF ANTIBIOTIC PRESCRIPTIONS DO NOTMEET CLINICAL GUIDELINES FOR APPROPRIATE PRESCRIBING (Mody and Crnich, JAMA IM, 2015)
• 100,000 RESIDENTS IN 600 FACILITIES HAD A 10 FOLD VARIABILITY INANTIBIOTIC USE, UP TO 24% ADVERSE DRUG EVENTS, AND LOCALMICROBIOME SELECTIVE PRESSURES (DANEMAN, ET. AL, JAMA IM, 2015)
• THE PREVALENCE OF C. DIFFICILE COLONIZATION IN RESIDENTS IN THEABSENCE OF A RECOGNIZED OUTBREAK HAS RANGED FROM 4% TO 20%.(SIMOR, ET. AL., ICHE, 2002)
THE WHITE HOUSE
Executive Order 13676, 2015
18
NATIONAL ACTION PLAN FOR COMBATING ANTIBIOTIC-RESISTANT BACTERIA
(5-YEAR ACTION PLAN)GOALS
1. SLOW THE EMERGENCE OF RESISTANT BACTERIA AND PREVENT THESPREAD OF RESISTANT INFECTIONS
2. STRENGTHEN NATIONAL ONE-HEALTH SURVEILLANCE EFFORTS TOCOMBAT RESISTANCE
3. ADVANCE DEVELOPMENT AND USE OF RAPID AND INNOVATIVEDIAGNOSTIC TESTS FOR IDENTIFICATION AND CHARACTERIZATION OFRESISTANT BACTERIA
4. ACCELERATE BASIC AND APPLIED RESEARCH AND DEVELOPMENT FORNEW ANTIBIOTICS, OTHER THERAPEUTICS, AND VACCINES
5. IMPROVE INTERNATIONAL COLLABORATION AND CAPACITIES FORANTIBIOTIC-RESISTANCE PREVENTION, SURVEILLANCE, CONTROL, ANDANTIBIOTIC RESEARCH AND DEVELOPMENT
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
4
THE WHITE HOUSE
19
“ANTIBIOTICS ARE OVERPRESCRIBED, AND EVERYONE IS LESS SAFE”
BY 2020 (KEY POINTS OVER FIVE YEARS)
• REDUCE INAPPROPRIATE ANTIBIOTIC USE BY 20-50%• ELIMINATE ANTIBIOTICS IN FOOD-PRODUCING ANIMALS• HHS/DOD/VA WILL PROPOSE NEW REGULATIONS TO IMPLEMENT “ROBUST
ANTIBIOTICS STEWARDSHIP PROGRAMS”• PROGRAMS WILL BE TRACKED• ALL CMS HOSPITALS WILL IMPLEMENT THE CDC CORE ELEMENTS PROGRAMS AND
WILL EXPAND TO LTC FACILITIES• CMS WILL REVISE ITS GUIDELINES AND TRAIN SURVEYORS IN ANTIBIOTIC
UTILIZATION MONITORING• ALL STATES WILL “ESTABLISH OR ENHANCE” ANTIBIOTIC STEWARDSHIP IN
HEALTHCARE SETTINGS
CMS IS MAD
20
OIG REPORT SUGGESTS NURSING HOMES “GAME” MEDICAREMODERN HEALTHCARE 9/2015
CMS IS MOVING IN FROM THE HORIZON
21
MODERNIZATION OF THE REGULATIONS (OBRA 1987)REPORTING ON “NURSING HOME COMPARE”• UNNECESSARY HOSPITALIZATIONS
– PHYSICIAN NOTIFICATION
– ROBUST INTERDISCIPLINARY TEAMS
– ASSESSMENT PRIOR TO TRANSFER
– NURSING COMPETENCIES
– APPROPRIATE INFORMATION IN TRANSFER
– QAPI PLANS
• ANTIPSCHOTIC REDUCTIONS
• HEALTHCARE ASSOCIATED INFECTIONS
• EHR INTEROPERABILITY
• PERSON-CENTERED CARE (CHANGE OF CULTURE)• DEMENTIA PROGRAMS
• TRANSITIONS OF CARE
A CASE ONANTIBIOTIC STEWARDSHIP
22
A 91 YEAR OLD GENTLEMAN, WHO IS A LONG-TERM CARE RESIDENT, WITHFAIRLY INTACT COGNITION, HAS URINARY RETENTION AND REQUIRESREGULAR, STRAIGHT CATHETERIZATIONS. HE HAS ONE EPISODE OFTRANSIENT CONFUSION. NO FEVER OR SIGNS/SYMPTOMS OF A URINARYTRACT INFECTION (UTI). FAMILY INSISTS ON A URINALYSIS, AND IT ISGROSSLY POSITIVE. URINE CULTURE, HOWEVER, SHOWS MULTIPLE, GRAMPOSITIVE AND NEGATIVE BACTERIA ONLY SENSITIVE TO POTENT ANDEXPENSIVE, INTRAVENOUS ANTIBIOTICS. HE HAS HAD CLOSTRIDIUMDIFFICILE COLITIS IN THE PAST. A DAUGHTER, WHO WORKS IN A LOCALHOSPITAL’S ANCILLARY SERVICES, REQUESTS A CALL TO DISCUSS ANTIBIOTICTREATMENT. NURSING REPORTS THAT SHE IS UPSET THAT ANTIBIOTICS HADNOT ALREADY BEEN INITIATED. HER FATHER REMAINS WELL AND CLINICALLYSTABLE. HE CONTINUES WITHOUT ANY EVIDENCE OF A UTI.
THE OPTIONS IN CARE
23
1. WHAT CAN WE DO?2. WHAT SHOULD WE DO?
• COMMUNICATION AND EDUCATION
• TIME
• TRANSPARENCY
• ADVANCE CARE PLANNING (CPT 99497/8)
3. WHAT WILL WE BE MANDATED TO DO?
CMS: REFORM OF REQUIREMENTSLONG-TERM CARE FACILITIES, 7/16/2015
PROPOSED RULE, Infection Control (§ 483.80 and .80b):WE PROPOSE TO REQUIRE FACILITIES TO HAVE A SYSTEM FOR PREVENTING,IDENTIFYING, REPORTING, INVESTIGATING, AND CONTROLLING INFECTIONSAND COMMUNICABLE DISEASES FOR ALL RESIDENTS, STAFF, VOLUNTEERS,VISITORS, AND OTHER INDIVIDUALS PROVIDING SERVICES UNDER ANARRANGEMENT BASED UPON ITS FACILITY AND RESIDENT ASSESSMENTS THATIS REVIEWED AND UPDATED ANNUALLY.EACH FACILITY MUST ALSO DESIGNATE ONE INDIVIDUAL AS THE INFECTIONPREVENTION AND CONTROL OFFICER (IPCO) FOR WHOM THE INFECTIONPREVENTION AND CONTROL PROGRAM (IPCP) IS A MAJOR RESPONSIBILITY.
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
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CMS: REFORM OF REQUIREMENTSLONG-TERM CARE FACILITIES, 7/16/2015
“NURSING HOMES ARE THE NEXT FRONTIER WHERE NEW ANTIBIOTICRESISTANT ORGANISMS MAY EMERGE AND FLOURISH”• REVIEW AND UPDATE FACILITY INFECTION CONTROL PROGRAM
• INTEGRATED THE IPCO INTO QAPI AND A MEMBER OF QAA GROUP
• IPCO IS A HEALTHCARE PROFESSIONAL WITH SPECIALIZED TRAINING INPREVENTION AND CONTROL
• UTILIZING THE CDC CORE ELEMENTS FOR AN ANTIBIOTIC STEWARDSHIPPROGRAM THAT INCLUDES ANTIBIOTIC USE PROTOCOLS AND A SYSTEMFOR MONITORING ANTIBIOTIC USE
JOINT COMMISSION: ON THE BANDWAGON
THE CORE ELEMENTS OF ANTIBIOTICSTEWARDSHIP FOR NURSING HOMES
CDC, 2015
1. LEADERSHIP COMMITMENT
2. ACCOUNTABILITY
3. DRUG EXPERTISE
4. ACTION
5. TRACKING
6. REPORTING
7. EDUCATION
LEADERSHIP
“DEMONSTRATE SUPPORT AND COMMITMENT TO SAFEAND APPROPRIATE ANTIBIOTIC USE IN YOUR FACILITY”
WSS TRANSLATION:
THE EXECUTIVE DIRECTOR, DIRECTOR OF NURSING, ANDMEDICAL DIRECTOR MUST WORK TOGETHER TO SET THE TONE,AND CULTURE, AND DIRECTION FOR PATIENT-CENTERED, HIGHQUALITY CARE.
ACCOUNTABILITY AND DRUG EXPERTISE
“IDENTIFY PHYSICIAN, NURSING AND PHARMACY LEADSRESPONSIBLE FOR PROMOTING AND OVERSEEING ANTIBIOTICSTEWARDSHIP ACTIVITIES IN YOUR FACILITY AND ESTABLISHACCESS FOR ANTIBIOTIC STEWARDSHIP TRAINING”
WSS ACTION PLAN:EMPOWER “FRONT LINE” NURSING: SBAR/INTERACTQUESTION PROVIDER TEAMS ABOUT ANTIBIOTIC CHOICESDEMAND MORE FROM THE CONSULTANT PHARMACISTTHE “INFECTION PREVENTION PROGRAM COORDINATOR”PARTNERING WITH REFERRAL HOSPITALS/INFECTION CONTROL
ACTION AND TRACKING
“IMPLEMENT AT LEAST ONE POLICY OR PRACTICE TOIMPROVE ANTIBIOTIC USE, AND MONITOR AT LEAST ONEPROCESS MEASURE OF ANTIBIOTIC USE AND AT LEAST ONEOUTCOME FROM ANTIBIOTIC USE IN YOUR FACILITY”
WSS ACTION PLAN:IE. MCGEER CRITERIA FOR INFECTION IN LONG-TERM CAREIMPACT ACT OF 2014TRANSPARENCY: ADVERSE OUTCOMES AND COSTSBEHAVIORAL INTERVENTIONS: JUSTIFYING USE/PEER REVIEWPOPULATION HEALTH DEMANDS OF HIGH VALUE, PATIENT-CENTEREDCARE
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
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MCGEER CRITERIA (2012)
THE CONSTITUTIONAL CRITERIA INCLUDES: • FEVER (WITH SPECIFICS)• LEUKOCYTOSIS• ACUTE CHANGE IN MENTAL STATUS FROM BASELINE (CAM CRITERIA ALSO FOUND IN
MDS 3.0) • ACUTE FUNCTIONAL DECLINE IN ACTIVITIES OF DAILY LIVING (ADLS)
URINARY TRACT INFECTIONS• NOT BASED ON CHANGES IN THE CHARACTER OF THE URINE• URINE CULTURE NEEDED FOR DIAGNOSIS
SPECIFIC “CRITERIA 1 AND 2” FOCUS ON URINARY SYMPTOMS AND FINDINGS
INCLUDE: EDUCATION OF STAFF, PERI-CARE, INCREASED HYDRATION, TAKING VITALS, SBAR/NOTIFICATION OF A PROVIDER, MEDICATION REVIEW
IMPACT ACT, 2014IMPROVING MEDICARE POST‐ACUTE CARE TRANSFORMATION
POPULATION HEALTH TO THE POST‐ACUTE ARENA
• NATIONAL QUALITY STRATEGY– BETTER CARE, HEALTHY HOMES/COMMUNITIES, AFFORDABLE CARE
• CMS QUALITY STRATEGY GOALS
– REDUCING HARM, PATIENTS AS PARTNERS, COMMUNICATION/COORDINATION OF CARE, PREVENTION/TREATMENT FOR LEADING CAUSES OF MORTALITY, PROMOTE BEST PRACTICES, AND
AFFORDABLE QUALITY CARE WITH NEW DELIVERYMODELS
– STANDARDIZATION OF DATAACROSS DOMAINS
• MAJOR DOMAINS TO STANDARDIZE
– SKIN INTEGRITY
– FUNCTIONAL/COGNITIVE ASSESSMENT
– MEDICATION RECONCILIATION
– INCIDENCE OF FALLS
– TRANSFER OF INFORMATION IN TRANSITIONS
– UTILIZATION
– DISCHARGE TO THE COMMUNITY
– PREVENTABLE HOSPITAL READMISSIONS
IMPACT ACTDISCHARGE PLANNING
• DEVELOP A DISCHARGE PLAN WITHIN 24 HOURS OF
ADMISSION AND COMPLETE THE PLAN PRIOR TO
DISCHARGE
– DISCHARGE INSTRUCTIONS TO PATIENTS
– HAVE A MEDICATION RECONCILIATION PROCESS
– SEND SPECIFIC INFORMATION TO A RECEIVING FACILITY
– ESTABLISH A POST‐DISCHARGE FOLLOW UP PROCESS
– CREATE REPORTABLE AND ACTIONABLE QUALITY METRICS
REPORTING AND EDUCATION
“PROVIDE REGULAR FEEDBACK ON ANTIBIOTIC USE ANDRESISTANCE TO PRESCRIBING CLINICIANS, NURSING STAFFAND OTHER RELEVANT STAFF, AND PROVIDE RESOURCES TOCLINICIANS, NURSING STAFF, RESIDENTS AND FAMILIESABOUT ANTIBIOTIC RESISTANCE AND OPPORTUNITIES FORIMPROVING ANTIBIOTIC USE”
WSS ACTION PLAN:ALLOW FOR THE CULTURE CHANGE DEMANDING THAT FACILITIES PLAY AMAJOR ROLE IN THE CARE OF THEIR OWN PATIENTS AND REQUIRINGMORE PROVIDER INTERACTION/OVERSIGHT THAT GOES BEYOND DIRECTNURSING CARE OR THERAPIES—CURRENT SKILLED CARE
35
GREATER THAN 10 SOCIETIES HAVE MADEAPPROPRIATE ANTIBIOTIC USE ONE OF THEIR
MAIN 5-10 PRIORITIES
EXAMPLE: 8/2015, AMERICAN ACADEMY OF DERMATOLOGY:
DON’T ROUTINELY USE ANTIBIOTICS TO TREAT BILATERAL
SWELLING AND REDNESS OF THE LOWER LEG UNLESS THERE IS
CLEAR EVIDENCE OF INFECTION
FINDING SOLUTIONSUSING EVIDENCE-BASED MEDICINE
IS THERE TRULY AN INFECTION CONCERN?WHAT ARE THE BEST LABORATORIES TO ORDER?SHOULD THE PATIENT (OR RESULT) BE TREATED?IF TREAT, WHAT IS THE BEST MEDICINE TO USE?ARE THE MEDICINES RECONCILED IN GENERAL?WHAT IS THE CORRECT DOSE TO USE FOR THIS PATIENT?WHAT IS THE APPROPRIATE DURATION OF THERAPY?IS THE WHOLE TEAM ON THE SAME PAGE?
ARE THERE POLICIES/PROCEDURES ENCOMPASSING THESECONSIDERATIONS AND ESTABLISHING STANDARD/BEST PRACTICES
FOR CARE IN THE FACILITY?
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
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IT TAKES A VILLAGEUNDERSTANDING LONG-TERM CARE
COLLEAGUE INTERACTIONIMPROVED TRANSITIONS
WARM HAND-OFFS (NURSING AND PROVIDER)STANDARDIZED DISCHARGE SUMMARIES
EDUCATION ABOUT LTC FACILITIES
THE EMERGENCY ROOM (BURKE AND LEVY, JAMDA, 2015)
DOING THE RIGHT THING:PARTNERING WITH NURSING (OLANS, ET. AL, CLIN INFECT DIS. 2016)
COMMITTING TO LONG-TERM CARE PATIENTSWORKING WITH FAMILIES
COMMUNICATION AND EDUCATIONTIME
UTILIZING RESOURCES
ANTIBIOTIC STEWARDSHIP CHECKLISTS (AMDA-PALTC)
CLINICAL PRACTICE GUIDELINES (AMDA-PALTC, AGS, ID SOCIETIES)
OTHER FACILITY’S “BEST PRACTICES”HOSPITAL-BASED, INFECTIOUS DISEASE SPECIALISTS
PUBLIC HEALTH OFFICES, LOCAL AND STATE
CENTERS FOR DISEASE CONTROL
ANTIBIOT CONCLUDING THE CASE(DOING THE RIGHT THING)
• ASYMPTOMATIC BACTERIURIA
NO INDICATION TO TREAT WITH ANTIBIOTIC
• WORKING WITH UNINFORMED FAMILY/CAREGIVERS– NEEDING DISCUSSIONS RE: DEFINITIONS AND LITERATURE;
EDUCATION REQUIRES TIME
• SOLICITING THE FORMER PRIMARY MD FOR SUPPORT
• AGREEING ON A PLAN OF CARE MOVING FORWARD– ADVANCE CARE PLANNING (ACP)
• MAKING SURE THAT ALL MEMBERS OF THE TEAM ARECONVEYING THE SAME MESSAGE (AND WERE COMFORTABLEIN DOING SO)
SUMMARY
1. EVERYONE HAS THE BEST INTENTIONS IN MIND IN THECARE OF RESIDENTS IN LONG-TERM CARE
2. THUS FAR, PRINCIPLES OF ANTIBIOTIC STEWARDSHIPHAVE NOT BEEN STANDARDIZED, OR ADHERED TO,ACROSS THE HEALTHCARE CONTINUUM
3. CMS, AND OTHER AGENCIES, HAVE PUT FORTHREGULATIONS FOR SCRUTINY AND STANDARDIZATION
4. WE NEED TO WORK TOGETHER TO CONTINUE TOADVOCATE FOR RESIDENTS (AND FAMILIES), STABILIZETHE MICROBIOME, AND PROMOTE THE HIGHESTCALIBER, ANTIBIOTIC USE PRACTICES
EVERYTHING STARTS/ENDS WITH:
HAND-WASHING
HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING,
HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING,
HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING,
HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING, HAND-WASHING,
HAND-WASHING
Antibiotic StewardshipWayne S. Saltsman, MD, PhD, CMD, FACP
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© WAYNE S. SALTSMAN, 2016
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
1
Managing Pain: Minimum Data Set and Quality
Indicator Considerations
Amy M Westcott, MD CMD FAAHPMProgram Director, Hospice and Palliative MedicineAssociate Professor of Geriatric and Palliative Medicine
Disclosures
• I have no financial conflicts to disclose
Objectives
At the end of this session, participants will be able to:
• Describe pain assessment tools (1-10, thermometer, faces), including those utilized for cognitively impaired and nonverbal patients (PAIN-AD, CNPI)
• Create case-based pain management plans for those residing in post-acute care settings that include both pharmacological and non-pharmacological interventions
Background
• Think about a recent situation where you were managing pain in the post-acute care setting?
• What went well and what were some of the challenges?
• Please share with your neighbor.
The Context for Care
Nursing Home
Environment
Say NO to haldol!
Say NO to ativan!
Nursing Home Comparewww.medicare.gov/nhcompare/
F-tagsMDS
Maintain Function!
Advantages in Post-Acute Care
• Established relationship with patient and family
• Continuity of care (especially with transitions)
• Know patient/family preferences• Already managing communication with
family and interdisciplinary team
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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Additional Advantages in Post-Acute Care
• Better able to assess patient for changes• Home-like atmosphere• Staff become like family• Staffing around the clock • May take the physical caregiver burden of
the family
Conflict in Goals of Care
Palliative/Comfort Care• Life closure• Comfort• Grief/bereavement
Post-Acute Care• Highest practicable
level of function• Rehab emphasis• State survey readiness
Perceptions of Unmet Needs
• Symptoms (particularly dyspnea and pain)
• Physician communication• Emotional and spiritual support• Resident being treated with respect• Assistance with personal cleanliness
Teno, J et al. JAMA. 2004.Reynolds K et al. J Palliat Med. 2002.
Evidence of “Added Value” of Hospice
• Better pain control• Reduction in hospitalization• Reduction in tube feeding, IVF and
physical restraints• Family perception of added value
Families' perception of the added value of hospice in the nursing home.Baer WM, Hanson LC. J Am Geriatr Soc. 2000 Aug;48(8):879-82.
8 Basic Principles of Pain Treatment
1. Every resident deserves adequate pain management
2. Base the treatment plan on the resident’s goals
3. Follow the principles of pain assessment4. Use both drug and nondrug therapies
Ersek M. NH Pain Management Algorithm Handbook. 2005.
8 Basic Principles of Pain Treatment5. Prevent and/or manage medication side
effects6. Evaluate the effectiveness of all therapies
to ensure that they are meeting the resident’s goals
7. Incorporate residents and family teaching throughout assessment and treatment
8. Address pain using a multi-disciplinary approach
Ersek M. NH Pain Management Algorithm Handbook. 2005.
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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Case #1
• 80 year-old woman with pain after Varicella-zoster infection.
• How would you approach managing her pain?
What is your approach to postherpetic neuralgia?
• Topicals:– Capsaicin (0.0075%)– Lidocaine patch
• Oral medications:– Gabapentin or Pregabalin– Tricyclic Antidepressants (Nortriptyline)
• Other:– TENS– Nerve block or lysis
Case #290 year-old nursing home resident with end-stage
dementia. Her nursing aide is concerned that she is in pain.
She makes facial grimaces with personal care and any movement – especially her legs. She is sometimes moaning and inconsolable. This has happened before, but is becoming more frequent.
How do you assess her pain?What type of work-up would you want to pursue?
e1
Overview of Assessment Tools
• 1-10 Scale• Wong Faces• Thermometer• CNPI• PAIN-AD
Pain Assessment
• Pain History– Location– Duration– Frequency – Intensity– Quality
• Scales– Visual analog scale– Numeric rating scales– Pain thermometer– Facial pain scale
http://wongbakerfaces.org/
http://www.geriatricpain.org/Content/Assessment/Intact/Pages/PainThermometerScale.aspx
Pain Assessment in Advanced Dementia Scale (PAINAD)
Warden V, Hurley AC, Volicer L. Development and psychometric evaluation of the Pain Assessment in Advanced Dementia (PAINAD) scale. J Am Med Dir Assoc. 2003;4(1):9-15.
Slide 15
e1 Great caseersekm, 2/23/2009
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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How does the MDS 3.0 assess pain?
• J0100: Pain Management 5-day look back:– Has the resident been on a scheduled pain
medication regimen?– Has the resident received PRN pain medication?– Has the resident received non-medication
intervention for pain?
• J0200: Should Pain Assessment Interview Be Conducted?
• J0300-J0600: Pain Assessment Interview • J0800 Non-verbal Pain Indicators
Acute vs. Chronic Pain
• Acute pain begins suddenly and is usually sharp in quality.
• Warning of disease or a threat to the body.• Might be caused by many events or
circumstances.– Complete history and physical– Consider imaging
Case #2
Given her history of osteoarthritis and old films that show hip/knee disease, you decide to start by treating her for chronic pain due to osteoarthritis.
What would be the best choice for her pain management?
WHO Analgesic Ladder
Nonopioid Analgesics:Appropriate for MILD Pain
• Acetaminophen
• Non-Steroidal Anti-Inflammatory Drugs (NSAIDs)
• Other: Cymbalta, OTC patches, Tegretol, Depakote, etc.
Acetaminophen• First line therapy• Better safety profile, but no more than
3grams/24hours• Older adults spent more time in social
interaction and less time in their rooms• Older adults spent less time performing
personal care activities AGS Panel on Pharmacological Management of Persistent Pain, JAGS 2009;57:1331-1346British Geriatrics Society Guidance on the Management of Pain in Older People, Age and Ageing 2013;42:i1–i57Chibnall et al. JAGS. 2005
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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What does AGE have to do with it?
Age-related Changes
• Kidney
• Liver
• CNS
• Protein Binding
• Body Composition
• Drug-drug Interactions
Case #3
78y/o recently diagnosed with metastatic breast cancer and living in assisted living. Although naproxen has given her some relief with the pain, she continues to feel pain “in her bones”. She has normal renal and hepatic function.
Do you have any concerns about NSAIDS in older adults?
• Limited to 1-2weeks with repeat labs to evaluate for renal insuffiency
• Other potential problems?
What are your options for treating bone pain?
Specific to Bone Pain• Bone Mets
– NSAIDS– Bisphosphonates—pamidronate, zalendronic acid– Radiotherapy (XRT)– Steroids
• Acute Fracture– Bisphosphonates– Calcitonin
• Paget’s Disease– Bisphosphonates
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
6
Case #3 (cont)Her health deteriorates and she transfers to
the nursing home care section of her continuing care retirement community (CCRC).
She is still experiencing 8/10 pain.How would you approach her pain
management with opioids? What dose?How long does it take for opioids to take affect
given the route of administration?
Opioid Naïve Frail ElderOpioid Suggested starting dose
Morphine 2mg PO or SL
Oxycodone 2.5mg PO
Hydrocodone 2.5mg PO
Hydromorphone 0.5mg PO or SL
Adapted from AMDA Toolkit
Opioid Naïve Adult PatientOpioid Suggested starting dose
Morphine 5mg PO or SL
Oxycodone 5mg PO or SL
Hydrocodone 5mg
Hydromorphone 1mg PO or SL
Tramadol 26mg PO
Adapted from AMDA Toolkit
Opioid Pearls• Morphine-most studied, many different routes,
renal-cleared• Hydromorphine-more potent, better if CKD• Oxycodone-no SC or IV available• Fentanyl transdermal-cannot use in opioid
naïve patients• Methadone-mainly GI cleared, extended half-
life of up to 190 hours
What type of regimen would you start?• Oxycodone 5mg PO
How Frequently can you dose PRN opioids?• PO/SL—every 2-3hours given onset 30-60 minutes• SC/IV—every 10minutes given onset 10-15minutes
How often can you adjust the dose?• PO every 24-48hours for long-acting• Transdermal fentanyl every 72hours
What prn dose should you give for breakthrough pain for those on long-acting regimen?
• 10% of 24hour total dose
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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What type of preventive medications or measures should you always consider
when prescribing opioids?
• Bowel regimen (senna at a minimum!)• How about nausea prophylaxis?
What is alert charting?
• Notify practitioner for pain >5/10 (depending on scale used in your community)
• Notify practitioner if prn opioid used 2x/12hours (or 3x/24hours)
How about holding parameters?
• Hold opioid dose and notify practitioner if:– RR<10/minute– Pulse ox <92% on RA– Acute change in mental status (more sedated,
confused, etc.)
Final Plan
• Oxycodone 5mg every 4hours scheduled AND 5mg every 3hours/prn pain
• “notify practitioner if patient requires 2 doses in 12 hours”
• BM prophylaxis:– Senna 2 tabs PO every night– Dulcolax suppository every evening
prn/constipation OR “if no BM x 48hours”
Side Effects!
She agrees to start the regimen and then develops diffuse itching after about 3 days
of the regimen….what do you do next?
• Stop the medication due to allergic reaction or continue?
• Treat with antihistamine for 3-5days (i.e. loratidine)NONPHARMACOLOGIC APPROACHES
Adapted from Heidi White, MD CMD
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
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Transcutaneous Electrical Nerve Stimulation (TENS)
Condition Evidence Outcomes Comment
Back Pain Small RCTs** Conflicting Against
PHN* Case reports one RCT
Positive Insufficient
PDN* Small RCTs Positive For
*PHN: Postherpetic Neuralgia; PDN: Painful Diabetic Neuropathy**RCTs: Randomized Controlled Trials
Dubinsky et al. Neurology 2010;74;173-176Khadilkar A et al. Cochrane Collaboration, 2008, DOI: 10.1002/14651858.CD003008.pub3
Acupuncture
Condition Evidence Outcomes Comment
Back Pain Meta-Analysis Positive For
PHN Case reports Positive Insufficient
OA* Meta-Analysis Positive For
Vickers AJ et al. Archives of Internal Medicine. 2012;172:1444-53 Furlan AD et al. Cochrane Collaboration, 2005 DOI: 10.1002/14651858.CD001351.pub2 Manheimer E Cochrane Collaboration, 2010 DOI: 10.1002/14651858.CD001977.pub2
*OA: Osteoarthritis
Percutaneous Electrical Nerve Stimulation (PENS)
Condition Evidence Outcomes Comment
Back Pain Small RCTs Positive Consider
PHN with myofascial pain
Case Reports Positive Consider
Weiner DK et al. Pain 2008;140:344-57.Weiner DK & Schmader KE. Pain Med 2006;7(3):243-9
Cognitive Behavioral Therapy*Condition Evidence Outcomes Comment
Back Pain Meta-analysis Positive For
PHN None N/A Insufficient
Arthritis Meta-analysis Positive For
*Patients attend 6–12 sessions to learn and practice pain-management skills, including relaxation, distraction, activity pacing, cognitive restructuring, problem solvingKeefe FJ et al. Br J Anaesthesia 2013;111:89–94 Dixon KE et al. J Pain Sympt Manage 2007;26:241–50Hoffman BM et al. Health Psychol 2007;26:1–9Eccleston C, et al. Cochrane Collaboration 2009; CD007407.Cipher DJ, et al. Clin Gerontol 2007;30:23–40.Cook AJ. J Gerontol B Psychol Sci Soc Sci 1998;53:51–9.
Tried and true…• Distraction• Relaxation• Heat/Cold• Repositioning• Rest/Pacing activities• Muscle strengthening
• Getting restful sleep• Physical therapy • Chiropractic care• Self management• Avoiding postures and
positions that provoke pain
Common Pitfalls in Pain Assessment and Management in Older Adults
• Failure to use quantitative pain scale• Failure to prescribe opioids for patients
whose pain levels are moderate to severe
Managing Pain: Minimum Data Set and Quality Indicator ConsiderationsAmy M. Westcott, MD, CMD, FAAHPM
9
• Failure to provide aggressive bowel regimen
• Failure to discontinue medications that contribute to sedation
Common Pitfalls in Pain Assessment and Management in Older Adults
• Failure to schedule around the clock medications
• Failure to plan ahead (i.e. order prior to dressing change or personal care)
• Failure to re-assess clinically for effectiveness of pain regimen
Common Pitfalls in Pain Assessment and Management in Older Adults
QAPI: Interdisciplinary team approach necessary
Pain assessment and management includes all members of the IDT
• Physician/Advanced Practice Provider
• Licensed nurses• Nurse aides• Therapist-physical,
occupational, speech• Nutritionist• Pharmacist
Common Pitfalls• Inadequate recognition
– Pain behaviors– Adverse effects of medication
• Communication– Delays in provider notification– Delays in provider response– Dissemination of plan to the team
• Medication procurement– Delays due to lack of a written
prescription– Delays due to formulary issues– Delays due to allergy resolution
Buhr GT. White HK. Quality improvement initiative for chronic pain assessment and management in the nursing home: a pilot study. J Am Med Dir Assoc 2006;7(4):246-53..
Next up - for the panelists…
• Do you have a systematic way of tracking who is prescribing opioids in your clinical setting?
• Do you bring ‘challenging’ cases to QAPI meetings?
• How are you systematically incorporating some of the new PA initiatives into practice?
Other References• AGS Panel on Pharmacological Management of Persistent Pain, JAGS
2009;57:1331-1346• British Geriatrics Society Guidance on the Management of Pain in Older
People, Age and Ageing 2013;42:i1–i57• AMDA Palliative Care in the Long-term Care Setting Toolkit. 2003.• Cafiero, Angela C. PharmD, CGP. Geriatric Pharmacotherapy. Geriatric Secrets. 3rd
Edition. Henly and Belfus, Inc. 2004; 29-35.• Chibnall, John T. PhD, Raymond C. Tait, PhD, Bonnie Harman, PhD,w and Rebecca
A. Luebbert, MSN. Effect of Acetaminophen on Behavior, Well-Being, and Psychotropic Medication Use in Nursing Home Residents with Moderate-to-Severe Dementia. JAGS 53:1921–1929, 2005.
• Ersek, Mary PhD, RN, Anna Du Pen, ARNP, MN, and Keela Herr, PhD, RN. Nursing Home Pain Management Algorithm Handbook. Second Edition. Swedish Medical Center: Pain and Palliative Care Research Department. 2005.
• Kapo, Jennifer MD and Janet Abrahm, MD. Pain Management. Geriatric Secrets. 3rd Edition. Henly and Belfus, Inc. 2004; 87-94.
• Mercadante, S. and Fabio Fulfaro. Management of Painful Bone Metastases. Current Opinion in Oncology. 2007 (19):308-314.
• Upton et al. Population pharmacokinetic modeling of subcutaneous morphine in the elderly. Acute Pain. 2006 (8);109-116.
• www.erperc.mcw.edu
Acknowledgements
• Mary Ersek, PhD RN• Jennifer Kapo, MD• Jennifer Meka, PhD• Heidi White, MD CMD
Panel Discussion
1
QAPI: THE PATIENT WITH PAIN
•Focus on non-cancer, non-palliative care
•Pain management practices across continuum of care
• Narcotic conversion in hospital vs. SNF
• Scheduled pain medication vs PRN
• Medication taper – in PA, upon discharge
•Methods to evaluate effectiveness• Goals• Managing difficult cases• Risks of under-prescribing
•Discuss role of the Physician, CRNP, DON, and NHA in QAPI Process
• Examples of Performance Improvement Projects (PIPs)
PANEL OBJECTIVES