The Parking Professional May 2015

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24 Trends Shaping Parking’s Future MAY 2015 THE INTERNATIONAL PARKING INSTITUTE 28 Recruiting Frontline Staff 32 Parking in Developing Countries 36 2015 IPI Expo Guide Viva Las Vegas Everything you need to know about the 2015 IPI Conference & Expo, June 29–July 2 20

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Transcript of The Parking Professional May 2015

Page 1: The Parking Professional May 2015

24 Trends Shaping Parking’s Future

MAY 2015THE INTERNATIONAL PARKING INSTITUTE

28 Recruiting Frontline Staff 32 Parking in

Developing Countries 36 2015 IPI Expo Guide

Viva Las VegasEverything you need to know about the 2015 IPI Conference & Expo, June 29–July 2

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Page 2: The Parking Professional May 2015

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Page 3: The Parking Professional May 2015

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Page 4: The Parking Professional May 2015

WAYFINDING

Want better luck recruiting qualified and committed

frontline associates? The secret is in

the data.NEVER BEFORE has the parking industry had readily available big data to exploit its parking revenues and space utilization. With the help of a number of emerg-

ing tech partners, we can now analyze our parking customers in a number of different ways and cater to their specific needs in terms of providing spaces at attractive pricing before they even start to head toward their destinations.

Hand-in-hand with this continued modernization of our facilities is the changing role of the frontline associate from the perspective of both the employer and the job seeker, leading to the big question: How do we apply data analysis to the frontline associate when it comes to attracting, interviewing, and hiring this level of talent?

While hourly worker statistics specific to parking may not be readily available, we do know the following thanks to national census and comparative data:

● ●● The Department of Labor states that hourly workers make up more than 60 percent of the entire U.S. workforce, equaling 75 million employees; the agency predicts that by 2020, this number will increase by 1 million.

● ●● Both the retail and hospitality industries say frontline employee turnover can range from 50 to 105 percent.

● ●● According to a study by The Aberdeen Group, the constant cycle of hiring and firing in retail results in more than $1 billion spent in job advertising and hiring costs per annum.

Add to the above what we know about our hourly workforce on the lot: Their job role has and continues to change in material ways, requiring a different skill set and behavioral makeup than in the past. In considering this composite, combined with the shift in operations and the parker profile, organizations no lon-ger have to accept that the churn-and-spend is “just the cost of doing business” when it comes to hiring the frontline associate. Organizations can actually leverage available data to break legacy hiring and leadership habits.

Analyze Available Employee DataIf your organization hasn’t examined its recruitment, interviewing, and hiring practices for frontline associates in awhile, there’s po-tential opportunity to turn the recruitment process upside-down to drive better results.

As with analyzing revenue and parker trends, look first to the available data. The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system. When examining this information, like any other type of analysis, identify the drivers behind each statistic.

As an example, in our practice we find that while Craigslist continues to lead the pack in terms of drawing the highest num-ber of applicants, this source may not yield the highest number of hires; we find it typically averages one hire per 10 applicants (recruitment industry statistics state one in seven is the target to shoot for). We continue to determine that employee referral programs drive the highest number of applicants to hire, aver-aging two hires per five applicants. Applying the math to the above comparison, if every interview takes roughly 30 minutes,

hiring managers spend five hours hiring one employee through the cited posting route versus two and a half hours interviewing to hire two. These types of analytical exercises can shed light on how organizations can shift time, money, and resources to attract larger numbers of applicants who are more qualified for the open positions.

Who Is Your Ideal Candidate?We once worked with a client in a fairly large market whose hir-ing practice required applicants to travel up to 60 minutes for the interview. All candidates were told they had to pay for their own background check and uniforms, and the interview questions cen-tered around the applicants’ transportation options and flexibility with working evenings and weekends. Not surprisingly, when we examined their data, we found that more than 70 percent dropped out after the interview and their subsequent turnover was in the

low triple digits. We then asked detailed questions regarding their ideal candidate profile and compared it to current hiring practices and the analysis. Needless to say, the hiring managers became quite engaged to shifting all of the above so we could close the gap between what they defined as their desired workforce and who they were, in reality, attracting.

With the proper analysis completed, any organization can con-duct a similar exercise, first redefining the ideal candidate with great detail and clarity. Putting job postings and job descriptions aside, brainstorm the characteristics, skills, and behaviors of the frontline associate through three different lenses: parking customer, leader, and co-worker in terms of needs, expectations, and performance. This simple diagnostic always identifies some surprising aspects that can then be used to update job descriptions, job ads, and the applicant process itself.

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By Colleen M. NieseCONSTANT CHANGE

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Parking is hell. This is according to a Freakonomics podcast episode dealing with

the hidden side of free parking. It made me think that if you think parking is hell in cities such as New York and San Francisco, imagine how the parking situation is in densely populated cities of developing countries!

In the developing world, domestic migration is driving the move from rural to urban living. Almost everyone wants to live in cities, which were not always properly planned and developed to accommodate the millions of new residents. Globalization pushed these cities into newly realized economic hubs.

Parking Woes Along with economic growth is the rise of new car owners, ready

to burn rubber and itching to find their perfect parking spot … if they can find one at all.

In Beijing, there’s a glaring disparity between the number of vehicles and the number of parking facilities built to accommodate them. The annual growth of 340,000 private cars in 2004 versus only 100,000 parking slots (both curbside and off-road) is clearly a problem.

Second only to China in terms of population, India is also con-sidered Asia’s third-largest economy. A rapid rise in car sales made India the 11th-largest market for passenger car sales (2010). The market continued to grow so that in 2013, sales were pegged at 2.6 million passenger vehicles. So where do they park all these new cars?

The 2013 Global Land Transport and Infrastructure Requirements study by the International Energy Agency (IEA) reports that by 2050, India will need an estimated 10,000 to 20,000 square kilometers of

surface parking area, an area equal to 35 times the size of the city of Mumbai or just a little smaller than entire state of California.

Many of the parking woes in the developed countries are also present in the developing world. Aside from the disparity between the number of vehicles and number of parking slots available, there are also the issues of parking locations, lack of parking signage, informal parking, and inefficient policies causing altercations and accidents related to parking.

Parking LocationsJust as in cities in the U.S., parking demand in developing countries is dependent on location. As expected, highly commercialized areas need more parking slots compared with less urbanized zones. But to exacerbate the problem, there’s also a lack of garages in some urban residences.

In my city of Manila, Philippines, even parking at home is a prob-lem. The sheer lack of space to park a car can drive owners to park

in Developing CountriesBy Annaliza Vasallo

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As car ownership grows in popularity, parking challenges grow, too, especially in developing countries.

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IPIconference.parking.org

Abloy Security, Inc.Booth #648

AdvantechBooth #107

Aiphone CorporationBooth #330 Aiphone Corporation is the world’s largest in-tercom manufacturer. Our products range from simple audio-only door answering intercoms to sophisticated video entry systems. Aiphone is the first and only intercom manufacturer to win the coveted Deming Prize, as well as ISO 9001, 9002, and 14001 certification.

All Traffic SolutionsBooth #111 We are the only manufacturer in the industry to offer 100% integrated cloud-based technology into our entire line of traffic calming signs and solutions that allow users to remotely manage their equipment from anywhere there is an In-ternet connection. No more extra trips to the signs to change settings and messages, check batteries or download data.

Amano McGann, Inc.Booth #553 Amana McGann is the global leader in parking solutions, offering an extensive sales, service and support network across North America. Our foundation is built on creating value for our customers through continuous development of the most innovative products and services. We provide our customers with the tools they need to reduce costs and improve performance, yield, and customer satisfaction through busi-ness intelligence, financial control and portfolio management from the cloud.

American Institute of Steel ConstructionBooth #506 Parking garage owners must insist on an in-depth review of a steel-framed alternate to com-pare the cost and availability of material along with the construction schedule of comparable concrete systems. High-performance coating technologies and hot-dip galvanizing offer life ex-pectancies of more than 30 years with minimal maintenance. For more information contact the Steel Solutions Center for a no cost conceptual solution. E-mail them at [email protected] or call 866-ASK-AISC.

Ameristar Booth & Building StructuresBooth #319 Ameristar manufactures an array of perimeter security products. These products range from vehicle barriers, bollards, gate systems (gates, operators & access controls), security fencing and guard booths. Let us help you to choose the product most appropriate for your application.

ARCABooth #209 Since 1998, ARCA has been helping people find better ways to automate financial transactions in banks, retail stores and kiosks. In late 2014, ARCA acquired the CTS Group, a global man-ufacturer of cash, check and card automation technologies. The acquisition combines CTS’s proven engineering and R&D capabilities with ARCA’s strong commitment to the customer. With the purchase, ARCA continues to grow worldwide by providing technology and services to make transactions simpler, efficient, and more secure.

Ask Partek Solutions, Inc.Booth #737 ParTek Solutions, Inc. is the nation’s largest printing manufacturer for the parking and trans-portation industry, providing superior quality and unsurpassed overall value.

Association for Commuter Transportation

Booth #869 The Association for Commuter Transportation (ACT) is an international trade association and leading advocate for commuter transportation and transportation demand management. Com-muting by bus, train, rideshare, bike, walking, or telework improves our world by contributing to energy independence, better air quality, sus-tainability, urban mobility, and reduced conges-tion. ACT in its 30th year continues to provide its members with resources and support that will enhance their experience and effectiveness as transportation demand management (TDM) professionals.

Automatic Systems America Inc.Booth #313 Automatic Systems, a world leader in automated secure entrance control, has been designing and manufacturing pedestrian, vehicle and passen-ger access control equipment for 45 years. There are currently more than 90 million daily users of Automatic Systems equipment in countries around the world. Automatic Systems has built its reputation on rapid delivery of high-quality products and unrivalled customer service. Au-tomatic Systems continuously strives to meet the needs of our clients and build long-lasting relationships.

AVPMBooth #939

2015 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO

EXHIBITOR LISTING

IPIconference.parking.org

THE EXPO EXPERIENCE

I t’s time for the 2015 IPI Conference & Expo—the biggest parking exhibition in the world, June 29 - July 2 in Las Vegas. This list is provided to help attendees plan their time on the show floor. More exhibitors will be added between press time and the Expo—visit IPIConference.parking.org for the latest updates,

to set up appointments with exhibitors, and to see a complete floor plan.

36 INTERNATIONAL PARKING INSTITUTE | MAY 201536 INTERNATIONAL PARKING INSTITUTE | MAY 2015 www.parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 37

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MAY 2015 | Volume 31 | Number 5

Everything you need to know about the 2015 IPI CONFERENCE & EXPO, June 29–July 2By Kim Fernandez

VivaLasVegas!

VIVA PARKING!

The world’s

largest gathering

of parking professionals

will be held next month,

and if you haven’t made

your reservations for

the 2015 IPI Conference

& Expo in Las Vegas,

it’s time to claim your

space, reserve your

hotel room, book your

tickets, and block off

the calendar. There’s

more in store than ever

before, and this is the

single industry event

that’s sure to leave you

energized, educated,

and enthusiastic about

your role in parking,

transportation, the

economy, and your

community.

The 2015 IPI Conference & Expo will be held June 29–July 2 at the Mandalay Bay Resort & Convention Center in downtown Las Vegas, and the schedule is jam-packed with education sessions, lively and informative keynote addresses, the biggest and best Expo in the industry, and a few surprises that are sure to have you on the edge of your seat. With everything going on, this is one event you’ll want to attend.

Pre-ConferenceThis may be the year to arrive on site early, as there are several pre-Conference sessions and events planned. Those start with the five-day UVA Business Management class that kicks off Saturday, June 27, and the four-day Parking Operations and Management Immersion class that starts Sunday, June 28. Both offer CAPP points and CEUs and require advance registration.

Golfers will want to pack their clubs and arrive in Las Vegas by Sunday, June 28, for the 22nd Annual CAPP Classic Golf Tournament at the Bali Hai Golf Club. Designed by Lee Schmidt and Brian Curley in 2000, the par-71 course offers spectacular views of the Las Vegas Strip, along with seven acres of water features, more than 4,000 trees, and drama and thrills that build as the course progresses. Golf Digest named the club one of its top 50 resort courses, and it’s the perfect spot for a day of fun with parking industry friends and colleagues. Advance registration is required.

Also on Sunday, the Green Parking Council (GPC, an affiliate of IPI) offers both its Green Garage Assessor Training and Green Garage Certification Workshop, preparing parking professionals, consultants, and others to green the industry by making facilities more sustain-able. These courses will prepare participants to assess garages as part of the new Green Garage Certification program and get garage owners ready to certify their facilities. Advance registration is required.

The Expo: Unlimited OpportunityIf you’ve been to an IPI Expo before, you already know: There’s nothing on earth quite like it. This is the place new products and technologies are introduced, where parking professionals touch and try the things that make their businesses run smoothly, and where shaking hands and saying hello while perusing the aisles can lead to career-enhancing relationships that boost everyone’s productivity.

This year’s Expo will be bigger than ever, with more than 225 exhibitors showing off products, services, technologies, and the things you don’t even know you need until you see them, including a new Pre-Cast Pavilion on the show floor. A full-featured Conference iPhone and Android app and the printed program guide make it easy to plan time to see every exhibitor on your list, and the online Attendee Service Center at IPIConference.parking.org includes a Navigate the Expo tool to pinpoint exhibitors who have the products and services you’re already looking for.

Also on the Expo floor are PowerPitch forums, which are Q&A sessions focusing on problem-solving technol-ogies, products, and developments to take home and put to use right away.

A complete list of exhibitors starts on p. 36; it’s a great guide to tear out and share with everyone in the office so they can all plan their time at this year’s show.

Education and Professional DevelopmentWith more than 60 sessions spread out through four days (including several popular, high-energy Ignite sessions), the education offered at the IPI Conference & Expo is second to none—if it’s on your mind, it’s here! Sessions will cover the latest technology and industry trends, plus new information and case studies that can be translated to specific companies and situations and put to work back at home.

IPI has partnered with the Precast/Prestressed Con-crete Institute (PCI) to offer more professional credits than ever before! As a result, our quality education programs offer Learning Units (LU) to architects and

Mandalay Bay Resort & Convention Center

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20Viva Las Vegas!Everything you need to know about the 2015 IPI Conference & Expo, June 29 - July 2.

A LL OF US WILL SPEND THE REST OF OUR LIVES IN THE FUTURE. Understanding what’s ahead and what it means has tremendous value, not only to you as individuals, but to your companies and even the entire parking industry. What’s the best pathway for your career? What will sustain your company’s

growth? What effect will your industry have on your community’s transportation flow, economic development, land use, placemaking, architectural aesthetics, and even overall quality of life?

Given how fast things seem to change today, what we need now more than ever is a way to glimpse into the future with a greater degree of certainty—to plan for what’s next! And this is precisely what we’ll do at the 2015 IPI Conference & Expo in Las Vegas.

My assignment as your keynote speaker is to share with you a new way to see your industry’s future, to outline the transcendent trends shaping the future of parking, and to

equip you with practical ways to position your company as a viable player for years, if not decades, to come.

Seeing the Future Through a Generational LensMost presentations from futurists have three fundamental flaws. First, they make precise predictions like a palm reader: “In 2019, XYZ will happen.” Second, they typically assume that

THE BIG PICTURE Transcendent Trends Shaping the Future of ParkingBy John W. Martin

BABY BOOMERS76 millionBorn: 1946–1964 Formative years: 1956–1975Age in 2015: 51–69

The booming post–World War II economy fostered the notion that all things were possible, and a majority

of boomers grew up in middle-class affluence with a vision of unlimited opportunity and national pride.

The ability to share experience nightly through broadcast television forged a nationally shared cultural experience. Over time, the powerful new medium shocked the nation by

bringing race riots and the Vietnam War into the family room.

This is a generation driven by self-fulfillment, which fed both the sexual revolution of the 1960s and the higher divorce rates in the fol-lowing decades (and again today as they become empty nesters). Yet

boomers, driven to compete with 76 million peers in the workplace, were not entirely self-indulgent. They came to define themselves by their work, creating the 60-hour workweek for white-collar jobs—something unheard of before boomers.

“Understanding how each generation is wired provides profound insights on what’s

happening right now and a powerful starting point for better understanding where

people are headed in the future.” —John W. Martin

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24The Big PictureTranscendent trends shaping the future of parking.

Constant ChangeWant better luck recruiting qualified and committed frontline associates? The secret is in the data.

Parking Woes in Developing CountriesThe new challenges being faced around the world and what’s being done to meet them.

2015 IPI Conference & Expo Exhibitor ListingsThe complete guide to all things Expo.

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Page 5: The Parking Professional May 2015

THE UNEXPECTED

My brother’s college graduation speaker was Tom Brokaw, and despite my degree in journalism and fascination with most things news, I dreaded that

ceremony. The Tom Brokaw I saw on television every night, while brilliant and well-spoken, could be a little dry, and my brother’s university was already sort of known for its longer-than-absolutely-necessary ceremony. But you do what you’ve got to do, and I settled down as much as possible in arena seating for what I was sure would be a long symposium on the Middle East or terrorism or other current topic, read from a stack of papers on a podium in a bit of a monotone.

Tom Brokaw, though, had other plans. He was hilarious. In fact, I’d go so far as to say he was inspired. He joked. He laughed. He even sang a little bit. And there was no written speech anywhere to be found—he just stood up and talked.

You never know what’s going to happen when someone stands up to present their ideas or wisdom, and that’s the beauty of having dozens of experts on hand in one place.

The 2015 IPI Conference & Expo is coming up this June in Las Vegas, and there is simply no better opportunity to advance your knowledge, find the perfect solution to your unique challenge, and connect with others (maybe to discover that challenge is more universal than you thought) live and in person. I know you’ll spend hours on the Expo floor learning about new technologies, products, and services. I bet you’ll take in our keynotes, because they’re always both fasci-nating and enjoyable. And I’m sure our networking events will be packed to the walls (in a very good way), because that’s how so many of you have met some of your best industry friends.

I hope you’ll peruse our education sessions—six tracks this year!—and think about which ones will benefit you and your work, whether you’re brand new to parking or have spent a career attending lots of IPI Conferences. Our speakers are fresh and inspiring and have lots of wisdom to share, and some might just pop you out of that chair ready to take on the world, perhaps even with a face that’s a bit sore from smiling.

You never know what you’ll find in Las Vegas, and you never know what benefits will come from attending the IPI Conference & Expo. Explore this issue for a taste of what’s ahead, and then make your reservations if you’ve not already. I can’t wait to see you there.

Until next month…

[email protected]

Editor’s Note

DEPARTMENTS

4 Entrance

6 IPI Board Member Profile

8 Consultants Corner

10 The Green Standard

12 The Business of Parking

14 Sociability

16 Parking Spotlight

18 IPI’s Ask the Experts

56 State & Regional Spotlight

58 IPI in Action

60 Community Digest

66 Calendar of Events

67 New IPI Members

68 Parking Consultants

70 Advertisers Index

70 Parking Break

72 Exit

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Page 6: The Parking Professional May 2015

ENTRANCE

PublisherShawn Conrad, [email protected]

EditorKim [email protected]

Contributing EditorBill Smith, [email protected]

Technical EditorRachel Yoka, LEED AP BD+C, [email protected]

Advertising SalesBonnie Watts, [email protected]

SubscriptionsTina [email protected].

Graphic DesignBonoTom [email protected]

ProofreaderMelanie Padgett Powers

For advertising information, contact Bonnie Watts at [email protected] or 571.699.3011.

For subscription changes, contact Tina Altman, [email protected].

The Parking Professional (ISSN 0896-2324 & USPS 001436) is published monthly by theInternational Parking Institute.1330 Braddock Place, Suite 350Alexandria, VA 22314Phone: 571.699.3011Fax: 703.566.2267Email: [email protected]: parking.org

Postmaster note: Send address label changes promptly to: The Parking Professional1330 Braddock Place, Suite 350Alexandria, VA 22314

Interactive electronic version of The Parking Professional for members and subscribers only at parking.org/tpp.

Periodical postage paid at Alexandria, Va., and additional mailing offices. Copyright © International Parking Institute, 2015. Statements of fact and opinion expressed in articles contained in The Parking Professional are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed by The Parking Professional; however, publication is subject to editing, if deemed necessary to conform to standards of publication.

The subscription rate is included in IPI annual dues. Subscription rate for non-members of IPI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico. All other countries, $150. Back issues, $10.

The Parking Professional is printed on 10 percent recycled paper and on paper from trees grown specifically for that purpose.

BEING THE DADBy David HILL, CAPP

I think it’s pretty confusing to be a dad these days. In the 1950s TV shows I grew up watching, dads had a defined role in the family—mentor, provider, ultimate authority figure. Nowadays, dads seem

to be increasingly disregarded and disposable.

DAVID HILL, CAPP, is CEO of Clayton Hill Associates, Ltd., and a member of IPI’s Board of Directors. He can be reached at [email protected] or 403.637.2414.

But this last holiday weekend, I had a true, traditional dad experi-ence: the Visitation of the Boyfriend. Yes, my 20-something middle daughter, who has been living away in another town, finally brought home her paramour of the day, a friendly young fellow named Scott.

Now, I have two daughters in that age range, and neither of them has ever brought a fellow home for the weekend, which I thought strange. Apparently it was because the first time a boy appeared at my door, I showed him my old military sword, commented on how sharp it was, and called him Truck Boy (because he had a truck and I couldn’t remember his name). It seemed correct to me but my wife scolded that it wasn’t entirely welcoming and it’s the reason why she has no grandchildren. Oops.

This time out, I was admonished by the entire attending female cadre, “His name is Scott, not Scooter,” and I was not to point out that I had two wheelbarrows, a hole in the shed to fix, and a spare chainsaw and empty firewood box. I could not comment on his funny wool hat, earrings, or baggy pants, and all offensive weapons

would remain locked up.Instead, I was permitted to

take the whole crowd out for a holiday dinner, where

we had our fill of piz-za and hamburgers

and a nice bottle of wine. When last seen, Nancy

and Scooter—er, Scott—were walking off down the street arm-in-arm, laugh-

ing and making googly eyes at each other on the

way back to town. And my wife gave me a big hug and thanked me for being such a great dad.

At last, my confusion lifted. Ain’t love grand.

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Page 7: The Parking Professional May 2015

Unified system. Real-time data.Adds up to intelligent results.

Parking management calls for powerful, intelligent technology solutions–and no one is better equipped to answer the call than T2.

T2 provides a unified management system for parking enforcement, permit management, PARCS, multi-space pay stations, automated vehicle counting, and special event parking.

Parking professionals love it because they can tailor it to their needs as their parking operation evolves. And with access to real-time data that is secure, they can do their

job more efficiently and effectively—and that’s pretty intelligent.

Learn more about our intelligent parking solutions. Visit T2Systems.com today.

+ =

IPIBOOTH 347

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MICHAEL KLEIN, CAPPMember, IPI Board of Directors Executive Director, Albany Parking Authority

Hello my colleagues and friends! As I write this, it is early April and family gatherings for Easter and Passover are fresh in my mind. We enjoyed sharing food, beverages, and discussions about what’s going on in our lives. Basking in

the pleasure of family conversation, playing board games, and just catching up are wonderful times for our family, and I hope for yours as well.

If all goes according to plan, there may not be too many more of these college break gatherings, as our youngest is graduating this year. We’ve enjoyed our children’s trips home and our trips to visit them—getting to see the famous “Rocky” steps during one trip to col-lege. But then there’s graduate school, so perhaps we’ll have a couple more years of spring break before we are no longer at the mercy of the academic calendar. Then the parents get to enjoy our golden years and travel or host without looking at the work effects—won’t that be nice! As Robert Browning wrote in the opening lines of “Rabbi Ben Ezra,” “Grow old along with me! The best is

yet to be, The last of life, for which the first was made.”Deb and I are hoping for 30 good years together

to continue to explore the world and learn about how people live. We enjoy meeting people from different cultures, eating their foods, drinking their drinks, and striving for a better understand about life. The photo of us in the Icelandic sweaters was taken in Prague, at the Lennon Wall.

Thanks so much for the relationships developed over a lifetime of work in our industry—we hope to see you in Las Vegas, and share a few more good times together before riding off into the sunset!

IPI BOARD MEMBER PROFILE

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SMARTER PARKINGfor SMART CITIESTM

Transform your city.

We understand parking is one piece of the larger picture. IPS provides smart parking technologies to capture valuable occupancy and payment data, help cities become more eco-friendly by using solar power, and create a more livable city by providing customer convenient payment options and real-time parking availability applications. Let us prove it to you.

Contact us today for a risk free field trial

Visit us online: www.ipsgroupinc.com or call: 858.404.0607We look forward to seeing you at IPI in June!

Copyright © 2011-2015 IPS Group Inc. All rights reserved.

T E C H N O L O G Y

T E C H N O L O G Y

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powered by

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Page 10: The Parking Professional May 2015

TIME TO CELEBRATEBy Mark Santos, PE

I f you’ve watched the Super Bowl, your evening might have included a gathering with friends, excessive amounts of food, laughter, and tears during the variety of commercials, and maybe even a glance or two at the actual football game. I enjoy

watching football and have for a long time. Big defensive stances, amazing Hail Mary passes, and unique play calling make for an intensely exciting viewing experience. You can see that the players and the team feel that excitement, and they show it in the form of a high-five, a rehearsed touchdown dance, or even a team hug.

The point is, they celebrate—little victories and big ones. Can it get excessive? Sure. We’ve all seen those moments we could do without, watching a grown man pounding his chest, pointing at the heavens, and shouting in his opponent’s face. But celebration in moderation should be commended.

Celebration is the result of a job well done. It is a way of elevating our team members, recognizing quality work, and giving a well-deserved pat on the back. As a parking consultant, I believe there is something that can be learned from this type of celebration and camaraderie among team members.

Our days are filled with meetings, site visits, con-ference calls, lots of emails, and of course, producing deliverables, from reports to construction documents. We devote our days (probably some nights and weekends too) to producing high-quality work for our current projects and the acquisition of future projects as well. It’s only natural to be reactive and deal with what’s presented in front of us, and it can be challenging to see the bigger picture. But if we take a step back, we can see that together with clients, we form a team. Clients are the team members responsible for initiating the project, along with procuring our services. Without the client, there is no project. Internally, I hope that we do enough to celebrate hard work and effort. Team lunches and staff recognition go a long way for morale. But do we do enough to elevate our clients?

Celebrating ClientsDuring a project, didn’t clients and consultants work as a team to achieve a common goal? Weren’t countless hours poured into designs, drawings, presentations, and meetings? Isn’t the end result something new, impressive, and exciting? The appropriate form of celebration is recognition. To ensure your client is recognized for their role, consider an award nomination as an important finale.

We have all worked with clients in the parking arena

who are well aware of the awards and accolades available to superior work within the industry. But what about those clients who don’t come from parking backgrounds? It is our job to educate them about these potential awards.

When partnering with a shopping mall owner and a multi-campus college, both clients were pleasantly surprised to learn about the award programs for parking projects and initiatives when we submitted our work to the state parking association. They were extremely grateful when they received state association parking awards and have each shared the news of their accom-plishments within their organizations. The shopping mall owner will feature an account of their award in their internal corporate newsletter, and the college’s executive leadership provided praise and accolades to the campus’ management staff. Yes, as teams, we had produced work we were proud of. We celebrated among ourselves—high-fives and chest bumps all around. How-ever, elevating clients was in itself a personal reward.

Perhaps professional sports can teach us a little something about teamwork. In short, celebrate more—our projects, our team members, our clients. Hoist your client on your shoulders and let him feel a sense of pride in choosing your firm for their project. Award nominations are an extremely successful way to generate multiple levels of recognition for all involved. After all, I’m unaware of any penalty for excessive project and client celebrations.

CONSULTANTS CORNER

MARK SANTOS, PE, is a parking practice builder with Kimley-Horn and a member of IPI’s Consultants Committee. He can

be reached at [email protected] or 305.535.7705. IS

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Page 12: The Parking Professional May 2015

THE GREEN STANDARD

WHAT’S GOING ON WITH ELECTRIC VEHICLES?By Michelle Wendler, AIA

By 2025, it’s anticipated that there will be seven to 23 times the number of plug-in electric vehicles (EVs) in use around the world than are on the road today. As parking professionals, we should be prepared for the increased demand for

charging stations. In the past three years of market availability, plug-in vehicles have outpaced the first three years of hybrid vehicle sales by a factor of three to one. Individual models have also seen higher initial sales than the Toyota Prius.

What’s the Difference Between Charging Stations?There are currently three kinds of charging stations:

● ●● AC Level 1: Two to five miles of range per hour of charging,.AC Level 1 is typically used for charging when there is only a 120 V outlet available but can easily provide all of a driver’s needs.

● ●● AC Level 2: 10 to 20 miles of range per hour of charging, offers charging through 240 V (typical in residential applications) or 208 V (typical in commercial appli-cations) electrical service.

● ●● DC Fast Charging (sometimes called DC Level 2): 60 to 80 miles of range in 20 minutes of charging, (typi-cally 208/480 V AC three-phase input), enables rapid charging along heavy traffic corridors and at public stations. EVs equipped with either a CHAdeMO or SAE DC fast charge receptacle can add 50 to 70 miles of range in about 20 minutes.

Is There Money in EV Charging?According to a new report from Navigant Research, worldwide annual revenue from charging services is expected to grow from $152.6 million in 2015 to $2.9 billion by 2023. This revenue represents fees paid for use of public charging units, network membership fees, subscription fees, and maintenance or service contracts. Maintenance and service contracts will become standard across all segments of the commercial charging space, and public charging will continue to shift from a free to a paid service.

Where is EV Charging Making the Biggest Headway?The Deloitte report “Plugged In” states, “To date, the vast majority of the public charging infrastructure in the United

States has been installed in projected high-EV adoption cities. Many

of these were target launch cities for the three major EV manufacturers, Ford, GM, and

Nissan, in 2011. Several of these cities were also identified by the United States Department of Energy (DOE) as having the

potential for high EV adoption due to socioeconomic factors, such as a large number of hybrid-electric vehicle (HEV)

early adopters, high population density, and a large percentage of high-income

consumers.”

Join the EV Everywhere Workplace Charging Challenge The DOE’s EV Everywhere Workplace Charging Challengeis open to employers of all sizes and industry types in the U.S. whose charging stations are primarily for employee use. Taking the challenge offers benefits to employers who are considering installing charging, as well as for those who have successfully launched workplace charging programs. IPI is a partner with the DOE in this program.

In addition to the employee benefit of installing workplace charging, joining the challenge enables employers to receive:

● ●● Informational resources and technical assistance.● ●● Assistance with assessing whether workplace charging is right for your organization.

● ●● Access to an information sharing network and their best practices.

● ●● Peer-to-peer exchange at workplace charging events.● ●● Support from challenge ambassador organizations.● ●● Recognition of successes.

MICHELLE WENDLER, AIA, is principal with

Watry Design, Inc., and a member of

IPI’s Sustainability Committee. She can be reached

at [email protected] or

408.392.7900. ISTO

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THE BUSINESSOF PARKING

LEGAL

THE BUSINESSOF PARKING

HUMAN RESOURCES

JULIUS E. RHODES, SPHR, is founder and

principal of the mpr group and author of

BRAND: YOU Personal Branding for Success

in Life and Business. He can be reached at

[email protected] or 773.548.8037.

EMOTIONAL LEADERSHIP By Julius E. Rhodes, SPHR

Each year, more than 2,000 books are published about leadership. What that says to me is that no one has it exactly right and/or people realize that there’s gold in them there hills and they want to mine their share. I contend there is a lack of lead-

ership in our society, and as a result, we are in the midst of one of this nation’s greatest crises; it has nothing to do with politics or the economy but with the way we connect and engage with one another. Nowhere is this more obvious than in the workplace.

Before you go all scientific on me and say there’s no connection between a happy (i.e., more engaged) worker and a more productive worker, let me point you to the old remedy that many of our grandmothers used to treat

a cold: chicken soup. For years, people debated whether chicken soup really had a positive effect on a cold. A study was commissioned and paid for with taxpayer dollars, and it proved chicken soup was beneficial in treating a cold.

I think the real benefits of our grandmothers and mothers providing us with chicken soup to address our colds wasn’t the act of making soup but the love and concern they put into supporting us through being ill. This is where the idea of emotional leadership comes into play. I believe we have workplaces that are both ill and ill-suited to serve the needs of their constituen-cies because a lack of engagement and connection with workers. So the question becomes how can we rectify the ills that plague our workplaces and set ourselves on a course of recovery?

LessonsMy dear friend, Janice Collier is without a doubt one of the best people I have ever met, and she’s phenomenal in this area. The following is a small list of the things she does that make her so special, and they are lessons we can all use to begin the process of healing and advancement in our organizations.

● ●● Self-Awareness: Each of us needs to understand what others bring to the table in any exchange, but before we can really identify that area for others, we have to identify it for ourselves. Being self-aware allows you to correctly identify and appropriately value what you bring to the table and how it can affect others. Additionally, being self-aware places you in the best position to understand how you feel prior to heading into any interaction with others, helping you make needed corrections as they arise.

● ●● Self-Monitoring: This allows you to properly behave on a consistent basis. You are in touch with your stan-dards, values, and modes of operation. This also has implications for the way you display your attitude and professionalism in myriad situations.

● ●● Self-Motivation: One of my favorite sayings is that you can-not push a rope up a ladder. You cannot motivate anyone from the outside; motivation has to come from within.

● ●● Inclusive Behavior: Janice makes the people around her feel special by emphasizing inclusive language that makes everyone feel like an integral part of the process. Always treat people as if they matter—they do!.

● ●● Social Graces: The ability to move seamlessly among various individuals while being able to connect with all of them is essential to making them feel a part of the process. Then, they’ll provide you with the extra effort needed to take us from a transaction way of doing things to a transformational one.

Putting these ideas into practice helps develop emotional leadership. Doing it with people at work gives us and our organizations the best chance to change and grow while doing the same for others. S

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Maintenance and Restoration

Technologies

Design and Construction

Strategic Planning and Management

Booth #947

www.kimley-horn.com/parking

Page 16: The Parking Professional May 2015

TED JANUSZ is a professional

speaker on the topic of “social media

for baby boomers,” author, and marketing

consultant. He is the author of the Social

Media Marketing Guide for Parking

Professionals, which is a free publication

for IPI members and can be downloaded

from parking.org/socialmediaguide.

He can be reached at ted@

januspresentations.com or 614.440.7487.

SOCIABILITY

ARE YOU AN INFORMER OR A MEFORMER?by Ted Janusz

On social media sites, about 80 percent of us share a common characteristic. According to researchers at Rutgers University, the vast majority of us use Facebook, Twitter, Pinterest, LinkedIn, and other popular sites to talk about

ourselves (in other words, we are “meformers”). Only about one-fifth of users take advantage of these tools to primarily share information that could benefit someone else (‘infomers”). Which are you?

An example of a post an informer might send would begin “Time-sav-ing detour around the new construc-tion.” A meformer might begin a tweet with “me now” information, such as “tired and upset.”

Here is the takeaway: Inform-ers have twice as many followers as meformers.

If You’re Happy and You Know ItIt also helps to be upbeat. According to social media scientist Dan Zarrella, “Negative remarks include things like sadness, aggression, negative emotions and feelings, and morbid comments. Nobody likes to follow a Debbie Downer. Accounts with lots of followers don’t tend to make many negative remarks. If you want more follow-ers, cheer up!”

Other Things Not to Do on TwitterThe following list of no-no’s comes from Alice Martin, president of Shroomsocial:

● ●● #TUI—tweeting under the influence. Need I say more? #LOL

● ●● Never give your password when prompted to after opening a link. Your account will be hacked, sending spamming messages to the last people you followed.

● ●● Don’t send several tweets to people who don’t follow you back or you risk suspension.

● ●● Sending the same link or tweet out within a 24-hour timeframe is considered spam.

● ●● Don’t be a bully.● ●● Don’t ask inappropriate questions publicly or send private direct messages to those who don’t follow you.

● ●● #Don’t #over-do #hashtags.

I’m Outta Here!An interesting study was conducted by a group of Korean researchers to determine why someone might unfollow a Twitter account. After looking at 1.2 million Twitter

accounts, here were the top six reasons:● ●● Too many updates all at once.● ●● Uninteresting topics.● ●● Mundane details of daily life

(“meformer”).● ●● Politics.

● ●● Advertisement.● ●● Automatically generated tweet.

Like ClockworkThe use of schedulers for your social media

updates can be helpful, especially because your followers are unlikely to be engaged with

Twitter at all times and tend to read mostly real-time tweets. But as digital strategist Charles Cunningham warns, “Automation of your digital networks is incredibly tempting, but you aren’t going to see the results you would from an organic approach.” Be a person, not a robot.

Give People What They WantFormulate a social media policy for your parking facility, bearing in mind research conducted recently for Twitter UK by Nielson, which discovered the top eight reasons why people follow brands:

• They like the brand.• To be notified of special offers/promotions.• Staying up-to-date with brand news.• Learning about new products and services.• Current customers.• To take part in competitions.• They tweet interesting or entertaining content.• To get freebies.Kevan Lee of BufferSocial sums it up: “Twitter users

love discounts and freebies, and they are likely to follow a brand to get some goods. If you can add value in this way—you might see your followers grow.”

Lee summarizes by saying, “Post to social media often, as part of a consistent, dependable strategy. You’re bound to get better as you go, and people are going to notice and appreciate that you’re sticking around to stay connected.” S

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Page 18: The Parking Professional May 2015

BRANDY STANLEY, MBAParking Services Manager City of Las Vegas

The Parking Division in the City of Las Vegas boasts about 40 employees and holds responsibility for all things parking in the city. From installation and maintenance of parking meters to special events to downtown and neighborhood

enforcement, to citation processing and customer service, if it has to do with park-ing, the division takes it on. The department manages five garages, about 10 surface lots, and the maintenance and operations staff to run them and acts as a third-party operator. The division is currently buying land for more parking, plans to build a few new garages in the near future, and has built garages of its own.

The Parking Professional: Las Vegas is a very busy city full of tourists. What are your department’s biggest challenges?BRANDY STANLEY: Our department’s biggest challenge honestly is keeping up. We’ve worked really hard to make ourselves indispensable to the city and community, and while we’ve done a great job with that, the city is growing and changing so fast that it is really difficult to keep up with everyone’s demands. We’re being tasked with building new parking inventory in partnership with private developers, we are trying to streamline our IT and operations and deal with an increasing amount of special event management, and the growth of our third-party operations is almost more than we can handle. We’re negotiating with the City of North Las Vegas to become their parking enforcement agency as well.

TPP : The first sentence of your department’s website description says you are dedicated to providing outstanding customer service. How do you make that a priority?BS: Our department is part of Economic and Urban Development, and that means we look at our operation from a larger viewpoint. Writing a questionable ticket just to get the $20 fee isn’t in the best interest of the city and its development. Customer service means giving people a break and focusing on education so they will come back. It means keeping your office open six days per week instead of the four days the rest of the city’s offices are open. It means increasing the services you provide online, adding credit card-enabled meters, offering pay-by-cell, installing wayfinding signage, and getting parking data out to citizens via independent services, among other initiatives.

TPP : You were one of the first cities to develop a system and permit lottery for food truck parking. How has that program worked out?BS: That program is struggling, quite frankly. I don’t think it’s because of any flaws in the idea or the program, which was designed in conjunction with the restaurant and food truck owners. It is mostly because the food trucks themselves haven’t been willing to put the work into the program that’s necessary to make it work. Our food truck community is relatively small and extremely disorganized with a high level of turnover, so the program limps along, but it certainly isn’t expanding.

TPP : What’s your funniest or most jaw-dropping story about parking in Las Vegas?BS: Well, none of the top five can be printed, I’m pretty

PARKING SPOTLIGHT

IPI MEMBER

BRANDY STANLEY, MBA, says she fell into the industry “like most of us: a friend in college told me he made pretty good money valet parking cars. So at 19 years old, I started parking cars.” After graduating, she moved to New Orleans and applied for a job with Central Parking. Since then, she’s worked in Miami; Austin, Texas; Richmond, Va.; Manchester, N.H.; and now in Las Vegas.

“I made the jump from operator to public service when I went to Manchester to create

a parking organization there,” she says. “When the Las Vegas job came up, it was pretty much the same thing—they needed someone to create and run a comprehensive parking program. It just fit.”

16 INTERNATIONAL PARKING INSTITUTE | MAY 201516 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 19: The Parking Professional May 2015

sure. But we do have video footage of a broken gate that shows a guy on a bicycle riding down the drive lane toward the exit. He was very intent on dislodging something in his nose and didn’t see the gate until he was about two feet from it, so he crashed into it, went down hard, sat up, and looked around to see if anyone saw him. The moral of the story is that it’s probably not a great idea to pick your nose while riding a bicycle! 

TPP : How do you recruit and retain good employees, particularly frontline?BS: That’s been really tough, honestly. We are the only parking organization in the Las Vegas Valley with the exception of McCarran International Airport, the University of Las Vegas (UNLV), and one or two smaller parking operators. UNLV uses mostly students who go on to their respective careers when they graduate, and McCarran is more of a garage operation than one that handles enforcement, events, and a lot of the things we do. So there isn’t much of a pool of people with experience to draw on. About 30 percent of our frontline hires don’t make it past probation, and we have to hire based on instinct and referenc-es. We retain our employees because what we do is challenging, rewarding, and exciting, especially for a government agency.

TPP : What are your top suggestions for things IPI Conference attendees should see or do while they’re in town?BS: Freely admitting that I’m biased, I think everyone should come downtown and ex-perience what we’ve got going on here. The Strip is a great place to see shows, gamble, and do those things, but downtown has been quietly growing. The city has invested tons of money into redevelopment, and it’s where the locals go to have fun. Areas on Fremont Street east of Las Vegas Boulevard are now hip, happening, and unusual places. 

TPP : What’s your favorite thing about your job? What keeps you there?BS: I love the fact that this is Las Vegas and the one constant is change and growth. This is a city run like a competitive business—or as close as you can get and still be a munic-ipality. We have to compete with Dubai, Atlantic City, and tourist destinations all

over the world, and we constantly have to reinvent ourselves to stay at the top of that list. One of our core values is to remain an iconic city. When you think about it, that’s pretty tough to do and certainly a guarantee of excitement on the job front!

TPP : What are you most looking forward to about the 2015 IPI Conference & Expo?

BS: Honestly, I’m looking forward to seeing our staff experience the Conference. Everyone who works in our organization is taking at least one shift volunteering, and I know they will meet new people, make contacts, and have a fantastic time. We are out on an island here, and it will be great for them to meet other people who understand what we do and deal with every day. Plus, they are proud of our city and eager to share everything they can.

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Page 20: The Parking Professional May 2015

Frank GilesArea Manager Lanier Parking Solutions

My main reason for attending the 2015 IPI Conference & Expo is to witness the cutting-edge of the park-ing industry, be it in the Expo hall or simply picking the brains of my colleagues from all over the country.

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IPI’S ASKTHE EXPERTS

Dan Kupferman, CAPPDirector of Car Park Management SystemsWalker Parking Consultants/Walker Restoration Consultants

This year’s Conference is in Las Vegas, and I’m feeling lucky! Lucky to be involved with IPI because it’s introduced me to so many interesting and knowledgeable people. Lucky to go to these conferences

because I’ve learned so much from the speakers and educational sessions, the vendors, and of course, the attendees. My No. 1 reason? Spending time with friends that I may only get to see once a year—at IPI. 

What’s your No. 1 reason to attend the 2015 IPI Conference & Expo?

James AndersonRegional Sales ManagerWatson Bowman Acme Corp.

To network with parking industry leaders, influencers, educators, at-tendees, and current and prospec-tive customers. This is an ideal event to interact with the key people in parking.

Derek KileyManaging DirectorWPS USA

In any industry, communicating face to face and attending useful workshops and product seminars remain some of the most import-ant assets. Too many work roles today are isolated by sitting behind a cell phone or laptop and getting the daily tasks done. The

human brain requires more stimulation.

Brett Wood, CAPP, PEParking and Transportation PlannerKimley-Horn and Associates, Inc.

That’s easy—the people! Nowhere else will you find a combination of such knowledge, experience, and fun under one roof. I get more out of networking at IPI for four days than the other 361 days of the year.

18 INTERNATIONAL PARKING INSTITUTE | MAY 201518 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 21: The Parking Professional May 2015

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Page 22: The Parking Professional May 2015

Everything you need to know about the 2015 IPI CONFERENCE & EXPO, June 29–July 2By Kim Fernandez

VivaLasVegas!

VIVA PARKING!

The world’s

largest gathering

of parking professionals

will be held next month,

and if you haven’t made

your reservations for

the 2015 IPI Conference

& Expo in Las Vegas,

it’s time to claim your

space, reserve your

hotel room, book your

tickets, and block off

the calendar. There’s

more in store than ever

before, and this is the

single industry event

that’s sure to leave you

energized, educated,

and enthusiastic about

your role in parking,

transportation, the

economy, and your

community.

The 2015 IPI Conference & Expo will be held June 29–July 2 at the Mandalay Bay Resort & Convention Center in downtown Las Vegas, and the schedule is jam-packed with education sessions, lively and informative keynote addresses, the biggest and best Expo in the industry, and a few surprises that are sure to have you on the edge of your seat. With everything going on, this is one event you’ll want to attend.

Pre-ConferenceThis may be the year to arrive on site early, as there are several pre-Conference sessions and events planned. Those start with the five-day UVA Business Management class that kicks off Saturday, June 27, and the four-day Parking Operations and Management Immersion class that starts Sunday, June 28. Both offer CAPP points and CEUs and require advance registration.

Golfers will want to pack their clubs and arrive in Las Vegas by Sunday, June 28, for the 22nd Annual CAPP Classic Golf Tournament at the Bali Hai Golf Club. Designed by Lee Schmidt and Brian Curley in 2000, the par-71 course offers spectacular views of the Las Vegas Strip, along with seven acres of water features, more than 4,000 trees, and drama and thrills that build as the course progresses. Golf Digest named the club one of its top 50 resort courses, and it’s the perfect spot for a day of fun with parking industry friends and colleagues. Advance registration is required.

20 INTERNATIONAL PARKING INSTITUTE | MAY 2015

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VivaLasVegas!

On Sunday and Monday, the Green Parking Council (GPC, an affiliate of IPI) will offer both the Green Ga-rage Assessor Training and Green Garage Certification Workshop, preparing parking professionals, consultants, and others to green the industry by making facilities more sustainable. These courses will prepare partici-pants to assess garages as part of the new Green Garage Certification program and get garage owners ready to certify their facilities. Advance registration is required.

The Expo: Unlimited OpportunityIf you’ve been to an IPI Expo before, you already know: There’s nothing on earth quite like it. This is the place new products and technologies are introduced, where parking professionals touch and try the things that make their businesses run smoothly, and where shaking hands and saying hello while perusing the aisles can lead to career-enhancing relationships that boost everyone’s productivity.

This year’s Expo will be bigger than ever, with more than 225 exhibitors showing off products, services, technologies, and the things you don’t even know you need until you see them, including a new Pre-Cast Pavilion on the show floor. A full-featured Conference iPhone and Android app and the printed program guide make it easy to plan time to see every exhibitor on your list, and the online Attendee Service Center at IPIConference.parking.org includes a Navigate the Expo tool to pinpoint exhibitors who have the products and services you’re already looking for.

Also on the Expo floor are PowerPitch forums, which are Q&A sessions focusing on problem-solving technol-ogies, products, and developments to take home and put to use right away.

A complete list of exhibitors starts on p. 36; it’s a great guide to tear out and share with everyone in the office so they can all plan their time at this year’s show.

Education and Professional DevelopmentWith more than 60 sessions spread out through four days (including several popular, high-energy Ignite sessions), the education offered at the IPI Conference & Expo is second to none—if it’s on your mind, it’s here! Sessions will cover the latest technology and industry trends, plus new information and case studies that can be translated to specific companies and situations and put to work back at home.

IPI has partnered with the Precast/Prestressed Con-crete Institute (PCI) to offer more professional credits than ever before! As a result, our quality education programs offer Learning Units (LU) to architects and

Mandalay Bay Resort & Convention Center

parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 21parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 21

Page 24: The Parking Professional May 2015

Professional Development Hours (PDH) to engineers. This track is also a provider of education with the American Institute of Ar-chitects (AIA) and the National Council of Examiners of Engineers and Surveyors (NCEES).

In addition we are accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this accreditation, IPI is authorized to offer IACET CEUs for our four- and five-day management courses.

This year’s education program is divided into six specific tracks, designed to be taken as mini-curricula or in a mix-and-match format that offers a broad overview of the industry. The tracks are:

● ●● Building & Construction Management: Learn how parking structure aesthetics have changed, including precast concrete, site planning, functional design considerations, structural systems, mixed-use, and cost considerations. Case studies will be presented to highlight the concepts presented, and AIA credits are available to participants.

● ●● Customer Service: What parking organization couldn’t use more ideas and strategies to keep more customers happy? This track will explore how to remove barriers that detract from the visitor experience and replace them with high-engaging experiences that contribute to a positive impression.

● ●● Finance: Explore ways to improve revenue opportunities with the changing dynamics of parking. Learn about holistic transportation management, including bike valet services, pedestrian wayfinding, and support of transit options, along with municipal case studies, opportunities, and models.

● ●● Organizational Improvement: Learn about the benefits and important of accreditation, Complete Streets, and best-in-practice strategies that can be put to work just about anywhere. Gain a broad knowledge of external influences that shape and influence the direction of the parking industry.

● ●● Sustainability: Going green has never been more relevant, and this track offers the technologies, trends, and management prac-tices that make a difference to the industry and its customers and communities. This track includes effective ways to best invest in sustainability and the future of parking through smart growth, along with the Certified Green Garage program and how international parking departments are embracing sustainability with great results.

● ●● Technology: The world and the parking industry are changing faster than ever. This track examines how the parking industry is getting ahead, including payment technology, license plate recognition, and case studies that illustrate how new advances have made the industry and individual operations leaner, more efficient, and better able to meet the needs of their customers.

Grab a cup of coffee and join us Thursday morning July 2, 8 – 9:30 a.m., for our first education session wrap-up. This will provide time to ask questions of peers, industry experts, and the presenters about various things you learned after the sessions. It’s a great way to catch up on sessions you couldn’t attend or get more information on some you found particularly fascinating.

Make time as well to visit this year’s Poster Session, with visual displays of ideas, technologies, and case studies in an easy-to-digest format. And don’t forget a wide array of sector-specific ShopTalks, including several new offerings.

KeynotesAlong with industry-specific education, the 2015 IPI Conference & Expo offers the outstanding, energizing, and informative keynotes attendees love. This year’s three general sessions are no exception:

● ●● Ten Transcendent Trends Reshaping the Future of Parking. John Martin, CEO and co-founder of GenerationMatters and CEO and co-founder of the Southern Institute of Research joins IPI to explore demographic, cultural, and technological trends that are having a profound influence on the parking industry. How will different cohorts use parking? How will technology change the way we operate? How can you develop your organization into a purposeful brand? This lively presentation will include actionable steps you must take to secure a competitive edge across generations.

● ●● What I Learned from Las Vegas (and Other Lessons from our Disruptive Times). Join Gordon Price, director of the city program at Simon Fraser University, for this illustrated look at how tidal forces of change are altering urban areas and how this will affect parking. Las Vegas makes an exceptional case study, thriving as it does on change, and its mismatch between walkers and space; influx of millennials, and different business models make for ex-cellent lessons. Get ready—this is just the beginning.

● ●● Slicing Through the Noise: Powerful Communication for Lead-ership and Professional Success. Barry Maher, author of Filling the Glass, joins IPI for an energetic session on communication: how to communicate to diplomatically and tactfully get whatever you want. You’ve read about him in USA Today, Business Week, The Wall Street Journal, and The New York Times—this is a great opportunity to hear him live and learn his lessons for parking departments.

Also highly anticipated at this year’s general sessions are presen-tations of this year’s Awards of Excellence, Professional Recognition Program awards, and the Parking Matters® Marketing & Commu-nications Awards, along with the graduation of the largest CAPP class in IPI history and first Certified Green Garages.

Be sure to attend the closing lunch on Thursday for great infor-

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mation and a performance by Nashville band Striking Matches—you’ve seen them on TV, and it’s a great chance to see these up-and-comers live!

Swimming with the Sharks at Park TankReady to have some fun and get in on the latest and greatest parking ideas? Make sure to attend IPI Park TankSM, sponsored by IPI’s Smart Parking Alliance, where ideas for parking-related products and services will be floated in front of a panel of parking experts for feedback, criticism, and some fantastic prizes.

Modeled after the hit television show “Shark Tank,” Park Tank will be held Monday, June 29, and give partici-pants a limited amount of time to present their break-out ideas to our panel of judges. Audience participation will be open to all, and it’s sure to weed out those who can swim with the sharks from those who aren’t quite ready to leave the fishbowl. You won’t want to miss this exciting and entertaining interactive session!

Facility ToursThere’s no town like Las Vegas to offer a first-person look at different parking facilities and how they’ve implemented technologies, policies, and practices to keep people moving. IPI’s facility tours give an up-close-and- personal experience, offering key takeaways that can be implemented almost anywhere.

This year’s tours include:● ●● University of Nevada, Las Vegas (UNLV), focusing on the campus area near the Las Vegas Strip. Including two garages, along with signage, maintenance, and lighting, the tour will be conducted by Tad McDowell, director of parking and transportation services at UNLV, and Casey Jones, CAPP, vice president of institutional services, SP+.

● ●● McCarran International Airport, a 1.5-hour bus tour of parking facilities at the ninth busiest airport in North America. This includes the new $2.4 billion Terminal 3.

● ●● City of Las Vegas, a partial walking tour that includes the main facility for SHIFT, which features all electric vehicles and bicycles. Also included are the Neonop-olis Parking Garage, built as part of a public-private

partnership, and the downtown Fremont East Enter-tainment District.

● ●● Downtown Grand Hotel & Casino and its guest-first valet service operation. Led by LAZ Parking, this is one of the newest hotel/casinos in town and parks more than 500 cars per day with a team of more than 50 employees. Includes a demonstration of this facility’s interactive valet technology and ends with happy hour at the Grand’s rooftop pool.

Get SocialIt wouldn’t be an IPI Conference & Expo without the social and networking events that bring together old and new friends for fun and invaluable networking, and Las Vegas is the perfect city for it.

Start off with the Meet & Mingle: Wise Guys and the Fremont Experience on Monday, July

29. Board one of our comfortable shuttles and be whisked away to the Mob Museum for a private evening of fun, relaxing, and networking with other attendees. After the reception, shuttles will run to and

from the Fremont District for on-your-own exploration and fun.

Start Monday morning with a 5K fun run—a great way to get to know other parking

professionals from around the world. Special receptions for first-time attendees and attendees from outside the U.S. also offer terrific networking and social opportunities. Tickets are required for some events.

There’s plenty of time for independent fun in Las Vegas—visit IPIConference.parking.org for more in-formation on Explore the Area tours.

RegisterAll in all, the 2015 IPI Conference & Expo is a not-to-miss event that’s sure to energize, educate, and inspire everyone in a parking organization, from the new frontline employee to the seasoned executive. With more than 3,000 attendees from all over the world, this is the place to make connections that count.

Time’s running out—register and reserve your hotel room today. Visit IPIConference.parking.org for more information and to save your spot. See you in Las Vegas!

KIM FERNANDEZ is editor of The Parking Professional. She can be reached at [email protected].

Enjoy engaging and informative keynotes and education sessions, the largest Expo in the industry, and the best parking-specific networking anywhere among the fun and bright lights of Las Vegas.

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THE BIG PICTURE Transcendent Trends Shaping the Future of ParkingBy John W. Martin

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A LL OF US WILL SPEND THE REST OF OUR LIVES IN THE FUTURE. Understanding what’s ahead and what it means has tremendous value, not only to you as individuals, but to your companies and even the entire parking industry. What’s the best pathway for your career? What will sustain your company’s

growth? What effect will your industry have on your community’s transportation flow, economic development, land use, placemaking, architectural aesthetics, and even overall quality of life?

Given how fast things seem to change today, what we need now more than ever is a way to glimpse into the future with a greater degree of certainty—to plan for what’s next! And this is precisely what we’ll do at the 2015 IPI Conference & Expo in Las Vegas.

My assignment as your keynote speaker is to share with you a new way to see your industry’s future, to outline the transcendent trends shaping the future of parking, and to

equip you with practical ways to position your company as a viable player for years, if not decades, to come.

Seeing the Future Through a Generational LensMost presentations from futurists have three fundamental flaws. First, they make precise predictions like a palm reader: “In 2019, XYZ will happen.” Second, they typically assume that

THE BIG PICTURE Transcendent Trends Shaping the Future of Parking

BABY BOOMERS76 millionBorn: 1946–1964 Formative years: 1956–1975Age in 2015: 51–69

The booming post–World War II economy fostered the notion that all things were possible, and a majority

of boomers grew up in middle-class affluence with a vision of unlimited opportunity and national pride.

The ability to share experience nightly through broadcast television forged a nationally shared cultural experience. Over time, the powerful new medium shocked the nation by

bringing race riots and the Vietnam War into the family room.

This is a generation driven by self-fulfillment, which fed both the sexual revolution of the 1960s and the higher divorce rates in the fol-lowing decades (and again today as they become empty nesters). Yet

boomers, driven to compete with 76 million peers in the workplace, were not entirely self-indulgent. They came to define themselves by their work, creating the 60-hour workweek for white-collar jobs—something unheard of before boomers.

“Understanding how each generation is wired provides profound insights on what’s

happening right now and a powerful starting point for better understanding where

people are headed in the future.” —John W. Martin

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things will go on as they are today—things will get better or worse depending on the trajectory of a particular trend that someone else has identified. Third, they provide little research-based evi-dence to back up any of their claims or predictions. Our approach is refreshingly different—our clients even call it eye-opening!

As a 50-year-old marketing research company that specializes in the transportation category, we hyper-focus our future- forward presentations not on trendspotting but rather on what we believe is the underlying force behind all demographic, cultural, and societal trends: people. People shaped the events of the past. People will shape the future, responding to changing circum-

stances, resources, incentives, and motivations. The science and art of trendspotting, therefore, isn’t about envisioning the future based on past trends, but rather seeing the future based on an understanding of people’s hopes, dreams, and aspirations. These are the key predictors of future behavior. In a nutshell (not a crystal ball), we believe the future depends not on trend lines, but rather change agents—the people who are shaping the future: you, me, and us.

To help 2015 IPI Conference & Expo attendees get a better sense of where we are all headed, we will share our research- inspired approach to understanding people. We will introduce generational dynamics as a new lens on how people think, feel,

and act today and how this will most likely in-

fluence their future

actions. We will help everyone gain a new perspective on how baby boomers, Gen Xers, and millennials have shaped parking in the past and how they are likely to shape its future in the years ahead.

We come by this perspective honestly. We have been studying generational cohorts for decades. We know that members of the same generation, by definition, have shared many of the same formative experiences that set them apart from other genera-tions. Did they live through times of war or times of peace? Did they come of age in an era of prosperity and rising expectations or a period of economic turmoil and broken dreams? Were their families large or small? Were the heads of most households a

mom and a dad, or did most have a different structure? Was the dominant media in a generation’s childhood TV, computers, or mobile devices? Did their cultural icons include the Rolling Stones, Nirvana, or Beyoncé?

Because each generation comes of age at a unique time and place in history, they share experiences that shape their world-view (see the sidebar on each generational cohort). Generational distinctions are not psychological, but sociological. We see this in the more than 14,000 research studies we have conducted since the mid-1960s. Understanding how each generation is wired provides profound insights on what’s happening right now and a powerful starting point for better understanding where people are headed in the future.

This perspective puts into context demographics, technology, society, culture, governmental policy, and other trends, making them easier to spot and much easier to appreciate. It takes into consideration the “who”—who will lead the trends and who will

make them happen. We will share this perspective with you, turning you into a futurist who is better equipped to see

where the parking industry is headed.

GEN X 75 millionBorn: 1965–1982Formative years: 1976–1994Age in 2015: 33–50

In the 1970s, America’s established in-stitutions were looking threadbare. The country’s global economic primacy eroded, and the employer-employee contract of

trust and loyalty collapsed. The country was demoralized by Vietnam and Watergate. Stagflation created a spirit of malaise.

Even when the economy rebounded in the 1980s, Gen Xers saw their parents’ jobs and careers “restructured” away. It was also an era of social breakdown: soaring divorce rates lead to latchkey kids, rising crime, and unwed births reflecting inner

city decay. But the personal computer heralded the

emergence of the New Economy, while the fall of the “evil empire” opened up world markets to globalization. Gen Xers grew up to be self-reliant, self-sufficient, and skeptical. They don’t trust in the permanence of things. In the workplace, they are independent and don’t respond well to micro-management.

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JOHN W. MARTIN, CEO of the Southeastern Institute of Research (sirresearch.com) and GenerationsMatter (www.generations matter.com), is a keynote speaker at the 2015 IPI Conference & Expo. He can be reached at [email protected].

Transcendent Trends Reshaping the Future of ParkingWith a generational lens in your head and a practical, Rosetta Stone–like handout in your hand, we will explore the major transcendent trends we see shaping the future of parking (and your business and career).

This research-based journey will include an over-view and likely effects of the major demographic and cultural shifts coming our way: the age shift, urban shift, diversity shift, gender shift, mobility shift, expectation shift, sharing shift, and many other equally disruptive demographic, cultural, and technological changes shaping the future of parking.

With each trend, you will see firsthand the power of applying a generational lens. The coming age shift is a great example. There will be a rapid increase in the pop-ulation of older adults across America as the baby boom generation reaches 65. The U.S. Census Bureau estimates that there are approximately 38 million people in Amer-ica age 65 and older right now; by 2030, that figure will grow to about 73 million people. Most states will look like Florida does today, with 20 percent of their population being senior. What’s the impact on driving and parking of this large generation reaching the last quarter of life? Today, one in seven drivers are older than 65. By 2030, one in four drivers will be this age—consider Google’s push to develop the “driverless” car. Many of our enlightened transportation clients—DOTs, DMVs, rideshare organi-zations, and transportation associations—are now aware of this coming age shift and are already starting to look at the resources and services they will need to meet the needs of this much larger age cohort.

They’re doing so using our generational lens. The older adults of tomorrow, aging boomers, aren’t just greater numbers of the seniors we have today. They are members of the original “me” generation (there’s a “me” in boomers), and they’re wired differently than the silent generation before them, the current group of older adults who are 70 to 86 today. Boomers, compared to silent generation cohorts, are more demanding, more transformational, more driven, more entitled, and more determined to always stay in control. The parking needs of older boomers will differ, and what they will expect

from the parking industry will differ, too. They will want greater, but perhaps more “invisible,” assistance (read: “I am not dependent”) in locating a parking lot, parking their cars, paying for parking, feeling safe, and even finding their cars when they leave your facility.

What to Do NextSignificant change is coming, and the long-term viability of the parking industry in general, and your business and career in particular, depends on more than simply being aware of what’s ahead. You also need the ability to take action to leverage key trends.

So in addition to sharing our generational lens and our research insights on where the parking industry is headed, we will conclude our session with a set of practical actions that IPI members should take now.

While many of these action steps will help you secure a competitive long-term edge, the insights you’ll gain will give you an edge in attracting and retaining employees and customers today.

My pledge to you: What you’ll learn in Vegas at this keynote session will not stay in Vegas. You will take insights from this key-note session back home, share them with your colleagues, and help your colleagues become more energized and laser- focused on how to drive your business’ success today and for years, if not decades, to come.

See you in Vegas!

MILLENNIALS (aka Gen Y)81 millionBorn: 1983–2001Formative years: 1995–presentAge in 2015: 14–32

Raised by doting parents and awarded praise and trophies just for showing up, the millennials suffer from no lack of self-esteem. Coming of age during the Great Recession

will leave a lasting imprint on their views of money, company loyalty, and planning. Enjoying a prolonged adolescence—adult millennials are famous for living at home—they remain largely untested. Still, the generation shows promise.

Technologically dependent, millennials are hyper-connected through mobile phones, instant messaging, and texting. The Internet is second nature. Furthermore, as social

libertarians in their outlook, they are com-fortable with diversity in race, culture, and sexual orientation. Millennials are joiners: Early signs suggest they may engender a renaissance in civic participation and the rebuilding of social capital.

Millennials are community-minded, col-laborators, and—through their ability to be connected to each other all the time—they are codependent.

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Want better luck recruiting qualified and committed

frontline associates? The secret is in

the data.NEVER BEFORE has the parking industry had readily available big data to exploit its parking revenues and space utilization. With the help of a number of emerg-

ing tech partners, we can now analyze our parking customers in a number of different ways and cater to their specific needs in terms of providing spaces at attractive pricing before they even start to head toward their destinations.

Hand-in-hand with this continued modernization of our facilities is the changing role of the frontline associate from the perspective of both the employer and the job seeker, leading to the big question: How do we apply data analysis to the frontline associate when it comes to attracting, interviewing, and hiring this level of talent?

While hourly worker statistics specific to parking may not be readily available, we do know the following thanks to national census and comparative data:

● ●● The Department of Labor states that hourly workers make up more than 60 percent of the entire U.S. workforce, equaling 75 million employees; the agency predicts that by 2020, this number will increase by 1 million.

● ●● Both the retail and hospitality industries say frontline employee turnover can range from 50 to 105 percent.

● ●● According to a study by The Aberdeen Group, the constant cycle of hiring and firing in retail results in more than $1 billion spent in job advertising and hiring costs per annum.

Add to the above what we know about our hourly workforce on the lot: Their job role has and continues to change in material ways, requiring a different skill set and behavioral makeup than in the past. In considering this composite, combined with the shift in operations and the parker profile, organizations no lon-ger have to accept that the churn-and-spend is “just the cost of doing business” when it comes to hiring the frontline associate. Organizations can actually leverage available data to break legacy hiring and leadership habits.

Analyze Available Employee DataIf your organization hasn’t examined its recruitment, interviewing, and hiring practices for frontline associates in awhile, there’s po-tential opportunity to turn the recruitment process upside-down to drive better results.

As with analyzing revenue and parker trends, look first to the available data. The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system. When examining this information, like any other type of analysis, identify the drivers behind each statistic.

As an example, in our practice we find that while Craigslist continues to lead the pack in terms of drawing the highest num-ber of applicants, this source may not yield the highest number of hires; we find it typically averages one hire per 10 applicants (recruitment industry statistics state one in seven is the target to shoot for). We continue to determine that employee referral programs drive the highest number of applicants to hire, aver-aging two hires per five applicants. Applying the math to the above comparison, if every interview takes roughly 30 minutes,

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Want better luck recruiting qualified and committed

frontline associates? The secret is in

the data.

hiring managers spend five hours hiring one employee through the cited posting route versus two and a half hours interviewing to hire two. These types of analytical exercises can shed light on how organizations can shift time, money, and resources to attract larger numbers of applicants who are more qualified for the open positions.

Who Is Your Ideal Candidate?We once worked with a client in a fairly large market whose hir-ing practice required applicants to travel up to 60 minutes for the interview. All candidates were told they had to pay for their own background check and uniforms, and the interview questions cen-tered around the applicants’ transportation options and flexibility with working evenings and weekends. Not surprisingly, when we examined their data, we found that more than 70 percent dropped out after the interview and their subsequent turnover was in the

low triple digits. We then asked detailed questions regarding their ideal candidate profile and compared it to current hiring practices and the analysis. Needless to say, the hiring managers became quite engaged to shifting all of the above so we could close the gap between what they defined as their desired workforce and who they were, in reality, attracting.

With the proper analysis completed, any organization can con-duct a similar exercise, first redefining the ideal candidate with great detail and clarity. Putting job postings and job descriptions aside, brainstorm the characteristics, skills, and behaviors of the frontline associate through three different lenses: parking customer, leader, and co-worker in terms of needs, expectations, and performance. This simple diagnostic always identifies some surprising aspects that can then be used to update job descriptions, job ads, and the applicant process itself.

By Colleen M. NieseCONSTANT CHANGE

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In combination with this exercise, consider the profile from the actual job seeker’s perspective with the following insight:

● ●● 39 percent of today’s hourly workers are younger than 25; 33 percent are between 25-44; and the remaining 28 percent are 45 or older.

● ●● More than 80 percent listed a five-mile commute and flexible hours as top priorities when seeking an hourly career opportunity.

● ●● 75 percent of candidates are looking at three jobs at the same time and will, on average, last in any given application pipeline between 30 and 60 hours.

● ●● Hourly job seekers increased mobile usage to apply for jobs by 113 percent between 2012 and 2013.

And an interesting trend that will undoubtedly con-tinue to grow is the job seeker’s evaluation of the organi-zation itself. According to an article from The Telegraph Report, 20 percent of rejected applicants shun their potential employers and amplify their dissatisfaction online (think Glassdoor.com and Yelp).

All of this points to a very important implication—if an organization is still posting generic job ads, treating applicants more like numbers than individuals, and hiring based on short-term staffing needs, two potential risks are created: The organization is unknowingly attracting the truly desperate job seeker, and those more qualified who choose to withdraw from the opportunity are potentially sharing their disappointment with the process online.

Market to Win the Top TalentWith the data analysis and candidate profile in hand, this insight can now be applied to practical tactics, starting with the job description and job posting. Ensure the de-scription very clearly defines today’s frontline associate position requirements and essential duties as identified in the previous two exercises. It was during this drafting process that one of our clients realized that his company still required cashiers to be able to drive manual vehicles and valets to have their driver’s licenses for a minimum of seven years. When compared to today’s world, these two legacy requirements were adjusted, and the orga-nization experienced a notable improvement with its applicant pool.

What your job opening communicates is as important as where it is actually posted. The job posting should sell the opening as a career opportunity and not just tell the basic requirements of the position. How it’s placed on your organization’s website and elsewhere will largely determine both the quantitative and qualitative results. Look at any retail website to gain a strong sense of this recommendation: The career page is typically buried

somewhere at the bottom of the landing page, and three clicks later, a perfunctory form appears. In stark con-trast, view the career page of Southwest.com: It states working at Southwest “isn’t just a career, it’s a cause” and goes on to explain how the way Southwest values the customer experience is applied to their associates’ respective careers. Mystery solved as to why they can have set times during the year to accept job applications and continue to win accolades for both customer service and employee satisfaction.

Beyond the organization’s own employment page are countless posting sites with new ones cropping up every year. In a quick search, I found several sites that actually source hourly candidates on behalf of the employers’ specific requirements and another handful that cater to niche labor pools and offer bilingual functionality. All of these continue to be very cost-effective and, in some instances, won’t charge a fee until a certain number of applicants complete the interview process.

With all the effort placed in drawing a better-qualified candidate, be sure to exploit the process by conducting a robust and meaningful interview. Make sure the inter-view questions strike a solid balance between technical and behavioral-based questions and always include the selling points as to why working with your organization is of benefit to the job seeker. One sure way to demon-strate your organization’s continued commitment to hiring top talent is by providing a simple one-pager to the candidate that includes both the job description and all that is offered in exchange by the organization. In addition to listing base salary, also include vacation, benefits, retirement allowance, and training with each item monetized and tallied. Candidates immediately connect with all they can gain by performing to an organization’s standards when it’s viewed through the lens of dollars and cents.

Speaking of this: According to several retail and hospitality associations, 30 to 50 percent of a frontline associate’s annual wages can be spent on average per hire. We’ve determined in the parking industry an organization can spend up to $1,200 in direct costs per new hire. By conducting your own data analysis when it comes to the frontline associate, identifying the ide-al candidate profile, and then exploiting the findings throughout the recruitment and interview process, you can ensure the time and money invested in drawing qualified candidates at higher volumes will yield the anticipated results: an accelerated hiring process that brings better talent to your organization that ultimately improves the customer experience, which all translates to better bottom-line results.

COLLEEN M. NIESE is principal

of The Marlyn Group. She can be

reached at [email protected].

The typical metrics related to recruitment and hiring include various hiring ratios, cost per hire, and days to hire, all of which are readily available from an applicant tracking system.

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Visit us at IPI in booth 553

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Parking is hell. This is according to a Freakonomics podcast episode dealing with

the hidden side of free parking. It made me think that if you think parking is hell in cities such as New York and San Francisco, imagine how the parking situation is in densely populated cities of developing countries!

In the developing world, domestic migration is driving the move from rural to urban living. Almost everyone wants to live in cities, which were not always properly planned and developed to accommodate the millions of new residents. Globalization pushed these cities into newly realized economic hubs.

Parking Woes Along with economic growth is the rise of new car owners, ready

to burn rubber and itching to find their perfect parking spot … if they can find one at all.

In Beijing, there’s a glaring disparity between the number of vehicles and the number of parking facilities built to accommodate them. The annual growth of 340,000 private cars in 2004 versus only 100,000 parking slots (both curbside and off-road) is clearly a problem.

Second only to China in terms of population, India is also con-sidered Asia’s third-largest economy. A rapid rise in car sales made India the 11th-largest market for passenger car sales (2010). The market continued to grow so that in 2013, sales were pegged at 2.6 million passenger vehicles. So where do they park all these new cars?

The 2013 Global Land Transport and Infrastructure Requirements study by the International Energy Agency (IEA) reports that by 2050, India will need an estimated 10,000 to 20,000 square kilometers of

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Parking Woes surface parking area, an area equal to 35 times the size of the city of Mumbai or just a little smaller than entire state of California.

Many of the parking woes in developed countries are also pres-ent in the developing world. Aside from the disparity between the number of vehicles and number of parking slots available, there are also the issues of parking locations, lack of parking signage, informal parking, and inefficient policies causing altercations and accidents related to parking.

Parking LocationsJust as in cities in the U.S., parking demand in developing countries is dependent on location. As expected, highly commercialized areas need more parking slots compared with less urbanized zones. But to exacerbate the problem, there’s also a lack of garages in some urban residences.

In my city of Manila, Philippines, even parking at home is a prob-lem. The sheer lack of space to park a car can drive owners to park

in Developing CountriesH

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their cars on the streets. Aside from the lack of security and traffic congestion this may cause, the practice also results in pedestrian accidents as a majority of sidewalks in the city are virtually non-existent. Pedestrians are forced to walk on the streets, sometimes even in the middle of traffic.

In a desperate attempt to remedy the problem, a Fili-pino congressman filed an unusual bill (House Bill 5098) requiring new car owners to provide proof of parking. Although almost nobody believes the bill will pass, it still underscores the need to provide effective parking management to address parking issues in urban areas.

Lack of Parking SignsOne of the most basic parking requirements is parking signs. A lack of parking signs and confusing signage can easily be the cause for other issues, such as unfair towing, altercations, and unpaid fines. As we all know, proper signage is especially important for on-street parking, but a lack of signs or missing signs anywhere causes confusion for drivers.

As it is, professionally made standard No Parking signs are sometimes treated more like suggestions rather than serious parking policies. Imagine what happens in a country with no parking budget or policy where residents use improvised cardboard signs written with a Sharpie?

Informal Parking MarketParking in densely populated cities can also be an oppor-tunity for corruption by local officials or area gangs. The market for informal on-street parking is driven mostly by demand for convenient parking spaces. Motorists are willing pay premiums for vacant, but illegal, parking spaces provided by officials who look the other way.

According to a study by the Inter-American Develop-ment Bank in Latin America, in Mexico, parking prices are between $0.70 and $3.80 per hour. In Guadalajara, it ranges from $1.50 to $2.30. Bogota rates may be as high as $2.70, and Buenos Aires is in the range of $1 to $2.12. The fact that drivers are willing to pay means that there is a real need for these facilities. For the local government, it is a wasted opportunity to raise funds. These additional taxes could’ve paid for other projects the community needs. But instead, the funds go to crooks who intimidate and harass drivers refusing to pay.

Ineffective Parking PoliciesThe IEA 2013 study predicts that by 2050, global park-ing for vehicles will have an almost three-fold increase, from 30,000 square kilometers in 2010 to 80,000 square kilometers in 2050—an equivalent of four Californias. It is estimated that China and India will contribute about 40 percent of the increase.

If there’s any hope for parking reform for the cities of emerging economies, it would be the creation and proper implementation of parking policies that make sense. These policies don’t have to be a one-size-fits-all solution for every country, as each country, city, and even city block have different needs.

Fortunately, there are organizations responding to this need. The 2011 study funded by Asian Development Bank, “Parking Policy in Asian Cities,” focused on pro-viding insight about the different parking policies in Asian cities. The study recognizes the importance of parking, not only in the central business districts, or CBDs, but residential parking and commercial parking, as well. It looked at the different approaches to solving parking issues that could potentially improve the parking situation in the region.

It’s interesting to note that the parking predicaments the researchers uncovered were problems developed countries have faced before—namely, U.S. cities in the 1920s, Europe in the ’50s, Japan in the mid-’60s, and Hong Kong and Singapore in the ’70s. As culturally

ANNALIZA VASALLO is a content team

lead for Seton.com, a provider of workplace

safety solutions. She can be reached at isabellaassmith@

gmail.com.

Parking in New Delhi, India, is a growing challenge.

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uDrive is a product of:

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different as these countries are, it cannot be denied that in terms of economic growth, there are similar valuable lessons developing countries can learn from.

Conventional and Alternative Parking PoliciesBack to Freakonomics. Stephen Dubner explains in very lay-man’s terms how the current conventional and mainstream free parking policy works: Four parking spaces per 1,000 square feet of store, three spaces per beautician for a salon, one space per 10 nuns, etc. I’m not sure if he’s kidding but the point is that there is a general lack of flexibility in the policy. Academics, including Donald Shoup, have pointed that out, and some cities, such as San Francisco, listened.

Would a program such as SFPark work in developing countries? SFpark eliminates the concept of free parking in San Francisco and instead charges drivers the “right” cost of on-street parking, relative to location and time. In this system, prices are dynamic, literally applying the law of supply and demand, almost in real time. According to Shoup, the right price of parking is achieved when at least one or two slots remain available in a given city block.

Not all cities in Asia may benefit from this system. Some cities have very low-volume on-street parking, but in cities such as New Delhi, Beijing, and Manila, where parking on the street is the norm, the system could certainly be implemented. Currently, on-street parking prices are set in a lot these cities, but the concept of dynamic pricing could prove to be the best solution.

SFpark’s smartphone app helps drivers check the availability and price of parking, and in some cities, such as Manila, traffic apps such as Waze are already in use. Resistance is to be expected at first, but in time, drivers would get used to the idea of a changing parking price, much like San Franciscans.

Privatization of Parking FacilitiesPolicing of parking violators takes expensive man-hours for the local government. Giving the responsibility of the parking security and maintenance to private contractors is another option for the city government to still earn income from public on-street parking while saving on overhead costs.

Off-Street ParkingMulti-level parking buildings are another solution to consider. Three of the largest malls in the world are in Metro Manila, but parking is no problem for shoppers thanks to the multi-level parking lot provided. The malls’ parking structures even provide parking spaces for establishments near the area. The relatively low cost of parking attracts drivers to the mall even if they didn’t plan to go there.

Implementing Parking PoliciesNo matter how many parking infrastructures and policies are created, the city government must have the political will to follow though and implement legislation. If not, the issue of parking will have a domino effect, affecting mobility, economy, environment, and the general well-being of the city’s people.

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2015 INTERNATIONAL PARKING INSTITUTE CONFERENCE & EXPO

EXHIBITOR LISTING

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IPIconference.parking.org

Abloy Security, Inc.Booth #648

AdvantechBooth #107

Aiphone CorporationBooth #330 Aiphone Corporation is the world’s largest in-tercom manufacturer. Our products range from simple audio-only door answering intercoms to sophisticated video entry systems. Aiphone is the first and only intercom manufacturer to win the coveted Deming Prize, as well as ISO 9001, 9002, and 14001 certification.

All Traffic SolutionsBooth #111 We are the only manufacturer in the industry to offer 100% integrated cloud-based technology into our entire line of traffic calming signs and solutions that allow users to remotely manage their equipment from anywhere there is an In-ternet connection. No more extra trips to the signs to change settings and messages, check batteries or download data.

Amano McGann, Inc.Booth #553 Amana McGann is the global leader in parking solutions, offering an extensive sales, service and support network across North America. Our foundation is built on creating value for our customers through continuous development of the most innovative products and services. We provide our customers with the tools they need to reduce costs and improve performance, yield, and customer satisfaction through busi-ness intelligence, financial control and portfolio management from the cloud.

American Institute of Steel ConstructionBooth #506 Parking garage owners must insist on an in-depth review of a steel-framed alternate to com-pare the cost and availability of material along with the construction schedule of comparable concrete systems. High-performance coating technologies and hot-dip galvanizing offer life ex-pectancies of more than 30 years with minimal maintenance. For more information contact the Steel Solutions Center for a no cost conceptual solution. E-mail them at [email protected] or call 866-ASK-AISC.

Ameristar Booth & Building StructuresBooth #319 Ameristar manufactures an array of perimeter security products. These products range from vehicle barriers, bollards, gate systems (gates, operators & access controls), security fencing and guard booths. Let us help you to choose the product most appropriate for your application.

ARCABooth #209 Since 1998, ARCA has been helping people find better ways to automate financial transactions in banks, retail stores and kiosks. In late 2014, ARCA acquired the CTS Group, a global man-ufacturer of cash, check and card automation technologies. The acquisition combines CTS’s proven engineering and R&D capabilities with ARCA’s strong commitment to the customer. With the purchase, ARCA continues to grow worldwide by providing technology and services to make transactions simpler, efficient, and more secure.

Ask Partek Solutions, Inc.Booth #737 ParTek Solutions, Inc. is the nation’s largest printing manufacturer for the parking and trans-portation industry, providing superior quality and unsurpassed overall value.

Association for Commuter Transportation

Booth #869 The Association for Commuter Transportation (ACT) is an international trade association and leading advocate for commuter transportation and transportation demand management. Com-muting by bus, train, rideshare, bike, walking, or telework improves our world by contributing to energy independence, better air quality, sus-tainability, urban mobility, and reduced conges-tion. ACT in its 30th year continues to provide its members with resources and support that will enhance their experience and effectiveness as transportation demand management (TDM) professionals.

Automatic Systems America Inc.Booth #313 Automatic Systems, a world leader in automated secure entrance control, has been designing and manufacturing pedestrian, vehicle and passen-ger access control equipment for 45 years. There are currently more than 90 million daily users of Automatic Systems equipment in countries around the world. Automatic Systems has built its reputation on rapid delivery of high-quality products and unrivalled customer service. Au-tomatic Systems continuously strives to meet the needs of our clients and build long-lasting relationships.

AVPMBooth #939

THE EXPO EXPERIENCE

I t’s time for the 2015 IPI Conference & Expo—the biggest parking exhibition in the world, June 29 - July 2 in Las Vegas. This list is provided to help attendees plan their time on the show floor. More exhibitors will be added between press time and the Expo—visit IPIConference.parking.org for the latest updates,

to set up appointments with exhibitors, and to see a complete floor plan.

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AWID, Inc.Booth #412 AWID is a Global Provider of Access Control Cards, Tags and Readers for the Parking and Physical Access Control Markets. Our product mix includes Proximity Readers that outperform competitors at lower price points, to Long-Range Readers, that utilize LF, HF, and UHF technolo-gies. Our focus is Improving Security while Re-ducing Risks, Threats and Losses. We have you covered from 2 inches to 25 feet!

Beacon ProductsBooth #755

BemroseBooth LimitedBooth #308

Big R BridgeBooth #948 With engineers licensed in 49 states—and a national technical sales team—Big R Bridge is the industry’s leading designer and fabricator of parking structure skyway bridges.Call toll free in North America 1-800-234-0734 and ask to speak with one of our bridge special-ists or visit bigrbridge.com to learn more.

Building America’s Bridges. BOSS Software by AssetWorksBooth #409 A leading provider of parking management and public safety software solutions for colleges and universities. Our software adapts to your busi-ness rules and features real-time integration with Banner. Your School. Your Rules.

Cale America Inc.

Booth #361 Cale America is a parking equipment and ser-vices industry leader, providing innovative park-ing solutions, with a proactive customer service approach for the U.S. marketplace.

Cale offers multi-space meters and a mobile payment application.

Cale America specializes in Pay and Display, Pay-by-Space and Pay-by-License Plate enforcement options. Cale installed the first large-scale, U.S. on-street Pay-by-License Plate installation in Pittsburgh, PA.

Cale is compatible with GSM 2G/3G/4G networks.

Please visit Cale America at Booth 361.

Calgary Parking AuthorityBooth #773 In 2007, the Calgary Parking Authority (CPA) de-veloped and introduced the Parkplus System™ to manage on street, surface lot, garage and special event parking. The Parkplus System™ combines multi-space meters, cell phone pay-ment and mobile license plate recognition tech-nology to provide a highly efficient integrated parking management solution.

CAME Americas Automation, LLCBooth #671

Canada Ticket Inc.Booth #853 It’s What We Do… Specializing in ticket print-ing since 1979, Canada Ticket is one of North America’s most diverse specialty printers. We can provide you with virtually any style of cita-tion, ticket, tag or label required. Our flexibility al-lows us to customize our products to meet your needs and equipment specifications… rolls, fanfolded, thermal, barcoded, variable imaging, magnetic-striped, spitter & machine dispensed/readable tickets, flats, stickers, hang tags, valet tickets and a whole lot more.

Carbon Day AutomotiveBooth #233 Carbon Day Automotive is a leader in Electric Vehicle infrastructure. Carbon Day Automotive works with parking facilities, colleges and uni-versities, municipalities, utilities, corporations, fleets and property owners to install public and private charging stations.

Carbon Day is proud to be a Channel Partner for ChargePoint System.

ChargePoint is the global leader and most open electric vehicle charging network with over 20,800 locations. ChargePoint’s cellular wire-less networked stations provide a sustainable revenue model.

Cardinal Tracking, Inc.Booth #607

Carl Walker, Inc.Booth #841 Carl Walker is an engineering and parking con-sulting firm specializing in structural engineering, parking structure design, restoration, functional design, and parking planning, operations and management studies. Carl Walker’s structural engineering services are the foundation we’ve built our reputation on for the past 30 years. We bring the experience of a nationally-recog-nized, award-winning consulting firm to clients throughout the country.

Carlo Gavazzi, Inc.Booth #328 The Parking Guidance System detects free park-ing spaces and leads the driver to them by the shortest possible route. The Space Availability System provides the total space availability and/or spaces available by floor or aisle. This system also provides a means to monitor/control occu-pancy, lighting, temperature, security and duress stations.

Clancy Systems InternationalBooth #405 Parking citation issuance and management systems, permit systems, park-by-phone, and manufacturer of the Denver Boot.Clancy is introducing “ClearToken” payment system for meter payments and other parking fees using cell phone technology without a cred-it card on file.

Clark PacificBooth #965

Code Blue CorporationBooth #411 For more than 25 years, Code Blue Corporation has been the industry leading manufacturer of durable emergency communication solutions. The pioneer in developing and producing van-dal-resistant Blue Light Emergency Phones at thousands of parking, education, corporate, hospital, airport and municipal locations around the world, Code Blue’s expansion includes the innovation of advanced public address and mass notification systems to provide a complete end-to-end solution.

Commend IncBooth #705 Commend manufactures intercom systems that are ideal for both the Revenue and Security aspects of The Parking Market. Commend sys-tems are renowned for their audio quality and re-liability. Our systems integrate with virtually any parking system, as well as with CCTV, Access Control and P/A systems. Commend intercom systems can be installed in a single location or networked to multiple sites. Commend’s inter-com stations can be installed either on twisted pair, IP or a combination.

Complus Data Innovations, Inc.Booth #447 CDI provides parking enforcement technology and citation processing services to over 200 mu-nicipalities, universities and airports in 25 states. Our services are available at no upfront cost and we include all of the maintenance, training and support for the life of the contract. We have stra-tegic partnerships with leading pay station, LPR and pay-by-cell vendors to ensure seamless data integration with your current system.

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CPI Crane Payment Innovations

Booth #335 Crane Payment Innovations is built upon the technological heritage and market expertise of the NRI, CashCode, Telequip, Money Controls, and, most recently, MEI and Conlux brands. CPI works in partnership with valued customers to enhance its portfolio of high-quality payment solutions – from coin and bill processing to cash-less systems and asset management software. In the transportation market our products are used in parking and fare collection cash handling machines and off/on-street parking.

Creditcall CorporationBooth #418 Creditcall makes card acceptance simple from any device, anywhere. Whether attended, un-attended, online or mobile, our award-winning EMV-ready payment gateway and EMV Migra-tion solutions are at the very heart of our clients’ businesses, ensuring payments flow—all day, every day. Creditcall is a global business with of-fices in North America and Europe. Creditcall—The Heart of Payments.

Cree, Inc.Booth #829 Cree is leading the LED lighting revolution and making energy-wasting traditional lighting tech-nologies obsolete through the use of energy-effi-cient, mercury-free LED lighting. Cree® products are driving improvements in applications such as general illumination, electronic signs and signals, power supplies and solar inverters. Please refer to www.cree.com/lighting for additional product and company information.

Critical Environment Technologies Canada Inc.Booth #822 Critical Environment Technologies Canada Inc. (Booth #822) is a leading equipment manufac-turer for commercial and industrial gas detection applications. We are dedicated to designing, de-veloping and servicing hazardous gas detection systems for a wide range of applications that require the monitoring of refrigerants, TVOCs, combustible and toxic gases. CETCI’s products are sold through a worldwide network of au-thorized distributors. Our knowledgeable sales managers are experienced with many applica-tion scenarios, including car park applications.

Current Components Inc.Booth #140 Current Components and Globalcom Engineer-ing have teamed up to provide unattended and mobile payment hardware solutions to the park-ing industry. These solutions are mainly focused on the new certifications such as EMV level 1 &2, PCI PTS 3.1, CE/FCC, PCI SRED, and TQM. Hardware consists of chip/msr card readers, en-crypted pin pads, contactless readers, mobile devices, and kiosk printers. Learn more at www.curcomp.com.

Custom AmericaBooth #269

Daktronics

Booth #761 Daktronics, world leader in LED display technol-ogy, engineers long lasting displays to increase parking convenience, efficiency, and revenue by providing way finding, relaying payment instruc-tions, advertising, and more. Daktronics builds its displays with the highest quality materials for maximum protection, and offers a nationwide customer service network and software integra-tion services. Ideal locations for parking facility displays include outside roadways, entrances, exit plazas, and interior guidance.

Data Ticket, Inc.Booth #818 Parking Citation Proessing, 100% Web Based, Real Time DMV Access, NLET’s Approved Part-ner, Handheld & Ticket Stock Distributor, Permit Appliction, FTB & 3rd Party Credit Reporting.

Datamax-O’NeilBooth #334 For Parking Enforcement, the world relies on Datamax-O’Neil. Datamax-O’Neil portable print-ers and supplies are relied upon to produce on-demand printing of citations, tickets, inci-dent reports, inspection summaries, and other documentation. Built to withstand the roughest handling and toughest environments, Data-max-O’Neil printers and supplies offer the most reliable service, with exceptional print quality at an affordable price. Anywhere, anytime, Data-max-O’Neil delivers.

DBK USA, Inc.Booth #306 DBK USA, Inc. specializes in heating and cooling elements and products that are used to protect and maintain the performance of electronic com-ponents within an enclosure or cabinet for auto-mated parking systems, gates, meters, security systems, revenue systems, and more. We use PTC technology that assures long life, reliability, and less use of electrical power.

DeroBooth #766 Since 1995, Dero has been supplying innovative bike parking and bicycle transit solutions to ar-chitects, contractors, municipalities, higher edu-cation, and parks and rec. Our bike racks, public repair stands and pumps, shelters, and lockers are high quality, thoughtfully designed and se-cure. We manufacture our products in-house in Minneapolis, MN.

DESIGNA USA, Inc.Booth #613 DESIGNA is a world leader in the delivery of parking management solutions. Our integrat-ed hardware peripherals provide cost effective automated controls that maximize vehicular throughput and minimize system downtime. Our web-enabled software utilizes the latest “cloud computing” technology. Clients can choose to manage the enterprise software themselves or subscribe to our ASP Model. Either way, the mission critical information that they need to manage their operations is delivered in a timely & convenient manner.

DESMAN AssociatesBooth #218

Diablo ControlsBooth #725 Diablo Controls Inc. introduces the new DSP-21 Directional Logic Counting Detector. The DSP-21 can be installed into new or existing locations where accurate vehicle counts are a must. Our engineers have achieved a documented 99.9% accuracy in actual field installations. The DSP-21 can be incorporated into any system using stan-dard detectors. We have a suite of detectors that will address any of your needs. Come by our booth #725.

Digital Printing Systems, Inc.Booth #820 Digital Printing Systems produces a full line of machine dispensed, hand issued and jumbo numbered tickets. Accurate and reliable machine readable tickets, using barcodes or magnetic stripes, are our specialty. We produce validation stamps and hang tags. We also carry a complete line of stock hand issued and machine tickets.

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DoorKing Inc.Booth #830 832Established in 1948, DoorKing has long been recognized as one of the Nation’s leading man-ufacturer of innovative products for the access control industry. We manufacture a variety of PC programmable Telephone Entry and Multi-Door Card Access Systems, Telephone Intercom Systems, High Security MicroPLUS™ RF Trans-mitters and Receivers, Digital Keypads and Ve-hicular Slide, Swing and Barrier gate operators. Our product offerings include a variety of access control accessories.

Duncan Solutions, Inc.Booth #417 Duncan is a full-service parking program man-agement equipment and systems provider that has served over 2,000 clients throughout North America. With nearly 80 years in the parking industry, we offer experience-guided solutions for on-street metering, enforcement, citation processing, DMV registered owner information acquisition, and delinquent debt collections that meet the unique needs for parking programs of all sizes.

Eberle Design, Inc.Booth #547 A leading manufacturer of electronic monitoring and detection products for the traffic, access and rail industries. The company’s broad array of products allows transportation and access control professionals to integrate, automate and manage intersections, roads & access points ef-ficiently & safely. The company manufactures/sells under the EDI and Reno A&E brand names.

ECO Parking LightsBooth #423 As a domestic manufacturer, we provide light-ing solutions for Parking Garages and Lots us-ing Induction, LED and Fluorescent technolo-gies. Award winning ECO FlexTech Low Glare Lighting Technology maximizes efficiency and is easy on the eyes! We help every step of the process to maximize your project performance and savings!

EDC Corp. (AIMS)

Booth #747 EDC Corporation’s AIMS Parking Management Software facilitates complete parking ticket, per-mit and special event management. AIMS and our Mobile Ticketers streamline Parking Enforce-ment, Permit Issuance and Tracking, Event Park-ing Permits, and Boot/Tow Management. Com-prehensive functionality for Ticket and Permit processing comes standard with our products. AIMS links your customer’s tickets, permits, ve-hicles, and tows to a single record, expediting customer service and increasing revenue in one easy-to-use system. www.aimsparking.com

eFleets CorporationBooth #160The Company is focused on the design, man-ufacture, and sale of 100% electric vehicles for the Essential Services Vehicle (ESV) fleet automotive market. eFleets’ Firefly® is a zero emissions electric vehicle sold to municipalities, universities, and corporations for applications including security, parking enforcement, small package delivery, airport services, and grounds maintenance.

Elatec USA Inc.Booth #924 Elatec RFID Systems designs and manufactures contactless card readers / writers which are dual frequency (125 kHz 13.56 MHz) and multi tech-nology, simultaneously compatible with more than fifty transponder technologies including NFC. Our core markets include managed print services, car sharing, fitness equipment, eleva-tors, and POS applications.

ElDorado NationalBooth #169Producer of commercial buses and vans, ElDo-rado National offers twelve lines of vehicles, from 17’ to 40’ in length, for all public and pri-vate sector applications. Seating capacities vary from 5 to 43 passengers and all vehicles can be adapted to meet ADA requirements. Alter-nate fueled and low-floor vehicles are available. ElDorado National has Altoona tested buses in the following categories: 5-year/150,000 miles, 7-year/200,000 miles, 10-year/350,000 miles and 12-year/500,000 miles.

EMX Industries, Inc.Booth #823

ENERVATION INCBooth #868 Enervation designs and distributes the most current energy efficient, highly aesthetic LED lighting products for parking facilities (both in-door and outdoor), transit systems, commercial, industrial, federal and local government, hospital facilities.

Our innovative solutions have been selected by the architect of the Capitol, the Australian Embassy in Washington, D.C., Southeast Penn-sylvania Transportation Authority, PM Services Parking Facilities, Hyundai Rotem for SEPTA Rolling Stock … and many more.

Envision SolarBooth #113 Our Company is the leading designer and fab-ricator of sun tracking solar shaded parking products, the fastest growing segment of the Renewables sector. We lead and excel in solar shaded parking products and the integration of electric vehicle charging infrastructure and ad-vanced storage solutions.

EVSE LLCBooth #855 EVSE LLC (www.evsellc.com)- Smart Charging Solutions for Electric Vehicles. Recognized for its ADA and OSHA compliant EV chargers with ca-ble retraction that protects your customers from tripping accidents and protects your company from risk and false accident claims. Designed for the parking industry to simplify revenue col-lection, EVSE offers flexible payment methods e.g.integration with PARC systems’ parking tick-ets and monthly cards to simplify collection of fees for EV charger usage. Contact: [email protected]

First Transit, Inc.Booth #804

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Fleischhauer Datentraeger GmbH

Booth #332 Tickets and Cards for every conceivable appli-cation: AMANO, CALE, DATAPARK, DESIGNA, HECTRONIC, METRIC, MEYPAR, PARKEON, SKIDATA, SCHEIDT&BACHMANN, ZEAG and many more!

Guarantee of trouble-free run in your machine solution.

Tickets on stock for most equipment for direct delivery.

Full graphic design service to customize all your production needs.

Deepest technical know-how, best customer support service & confidential long-term part-nership are our strengths.

We are looking forward to meeting you at IPI 2015 in Las Vegas!

Frogparking LimitedBooth #765 Frogparking provides the complete parking management solution for car park providers and operators to transform their parking into a fu-ture-proof, user focused service: Parking Space Occupancy Sensors, Enforcement Tools, Ticket/Violation Processing, Reports and Analytics, Parking Permit Management and Public Mobile Applications!

Fybr LLCBooth #1065 As the world’s leader in parking sensor man-agement solutions, we deliver real-time data to actively connect and improve communities of all sizes.

GenetecBooth #151 Genetec develops open-platform software, hard-ware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based vid-eo surveillance, access control and automatic license plate recognition (ALPR) into one plat-form. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators and consultants in over 80 countries. For more information about Genetec, visit: genetec.com.

Global Parking Solutions USABooth #367 We provide best-in-class multi-space parking payment systems to North America’s municipal government, public transport and private-sec-tor parking clients. Supporting Pay and Display, Pay-by-Plate and Pay-by-Space modes, the so-lar-powered METROpolis pay station offers coin, bill and the fastest credit card payments avail-able in the industry today. The METRO pay and display terminal was recognized and awarded the prestigious Good Design 2007™ award in the International Industrial and Graphic Design Awards.

GoParkit Technologies Inc.Booth #663 GoParkit.com: Location-Smart Parking, Location-Smart Insights. GoParkit is a parking payments and management solutions provider that delivers cost savings and higher net profits alongside greatly improved service for drivers. This is next wave smart parking that marries best practice in parking with excellent location, app, web, analytics and management technology. Rapid setup, live parking information, reduced enforcement costs, and cashless convenience are some of the many features.

Green Parking Council

Booth #873 The Green Parking Council (GPC), an affiliate of the International Parking Institute (IPI), is a not-for-profit organization providing leadership and oversight for the green conversion of parking facilities to sustainable, environmentally respon-sible assets. The GPC administers the world’s only rating system for parking sustainability; de-fining and recognizing sustainable best practices in parking management, programming, design, and technology. www.greenparkingcouncil.org

greenscreen. Booth #837 With 20 years of experience and 6000 installa-tions worldwide, greenscreen® is the leader in green facade technology and has the resourc-es that are needed to successfully incorporate green facades into your parking projects. Fab-ricated from recycled steel, greenscreen® is a rigid, lightweight, welded wire system that can be wall mounted or freestanding and is an in-novative way to enhance design while meeting demanding engineering and ventilation require-ments. Find all the possibilities at www.green-screen.com.

gtechnaBooth #253 gtechna develops e-Citation software to auto-mate law enforcement & parking activity as well as civil code regulations for police and public works departments in North America.

Hamilton Manufacturing Corp.Booth #532 Hamilton Manufacturing Corp. has been in busi-ness since 1921 and is a recognized industry leader in the development, manufacturing, and support of automated point-of-sale transaction systems, parking access systems, Data Access Networks and token/change machines. Hamil-ton products are designed and built to improve customer convenience and loyalty, while offering contemporary technology, legendary Hamilton durability and superior security.

Heartland Payment SystemsBooth #214 Heartland Payment Systems, Inc., 5th largest payments processor in the U.S., delivers card processing, mobile commerce, e-commerce, marketing solutions, security technology, and payroll solutions to more than 275,000 busi-nesses nationwide. A FORTUNE 1000 compa-ny, Heartland is the founding supporter of The Merchant Bill of Rights, an initiative that edu-cates merchants about fair credit and debit card processing practices. Heartland also established The Sales Professional Bill of Rights to advocate for the rights of sales professionals.

Hectronic USA CorpBooth #801

Hormann Flexon LLCBooth #806 Hormann is the world’s leading high perfor-mance door manufacturer. Constant innova-tion, quality assurance and close proximity to customers are the keys to our growth and success. Hormann serves customers in more than 30 countries with a multitude of quality door products. Our Speed-Guardian 4000 high performance door is a perfect door for parking garage applications.

HTS AmericasBooth #229 HTS is a worldwide provider of Vehicle Recog-nition Solutions consisting of ALPR for license plate identification, inventory, permitting and enforcement along with recognition of further vehicle data points including vehicle make, mod-el and speed. All of this information is utilized by parking operations to increase revenue through reductions of lost tickets, ticket switching, tail gating and free flow access to facilities by reg-istered customers.

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HUB Parking Technology Booth #147HUB Parking Technology develops, manufac-tures, installs PARC Systems branded ZEAG, DATAPARK and FAAC, provides after-sales ser-vices and the ability to design a parking solution that best meets the specifications of your op-eration and budget. Our EMV-ready equipment complies with the latest security requirements. With multiple lines, HUB can offer flexible and cost-effective customization capabilities, reliable solutions, and security in knowing that our repu-tation of providing system reliability and durabili-ty will allow for a proven ROI.

HySecurityBooth #753 HySecurity gate operators satisfy the perimeter security requirements of high security, industri-al, commercial, and residential sites around the world. The hydraulic line of swing, slide, barrier, and vertical lift gate operators secure the world’s most critical entities including Baghdad Interna-tional Airport, Fort Knox, and the United Nations. The Smart DC line offers solutions for commer-cial and residential applications. With more than 35 years as the industry leading manufacturer, HySecurity provides durable, reliable, and inno-vative solutions.

Indect USA CorporationBooth #911 Indect is a manufacturer of Parking Guidance Systems. Indect supplies a range of sensors, software and signage for use in indoor and outdoor parking lots. Indect specialises in in-terfaces to third party systems including the onsite PARCS. Indect has over 25,000 sensors deployed in the USA and has a local office in Texas. Indect is sold via a group of local agents in the USA.

Innoplast, IncBooth #620

INTEC ControlsBooth #952 INTEC Controls provides carbon monoxide mon-itoring and ventilation control systems meeting the highest global standards for safety, reliabil-ity and energy efficiency including UL-2075, EN50545-1, IMC2015 and CA Title 24.

With over 24 years of experience and over 20 million square feet of carbon monoxide monitor-ing added in 2014 in the U.S. alone, INTEC Con-trols continues to be a trusted, industry-leading, global source for this very important but often overlooked piece of enclosed parking garage operations.

International Parking Institute (IPI) Member Services CenterBooth #878 IPI is dedicated to advancing the parking pro-fession and supporting the needs of parking professionals like you. Whether you’re a new member, have been a member for years, or are not currently a member, stop by the IPI Member Services booth to learn about the new programs and services IPI offers to help our members be successful. Browse our website (parking.org), learn more about IPI’s CAPP program, or review the latest issue of The Parking Professional.

IntegraParkBooth #510

International Parking DesignBooth #211 Since 1969, International Parking Design, Inc. (IPD) has been a leader in providing architectural design, engineering and parking consulting ser-vices. As a full-service architectural firm, IPD is an expert at developing parking solutions which has been earned through 45 years of dedicated parking experience. Nationally recognized for award-winning and innovative work, IPD is com-mitted to achieving the highest level of customer satisfaction by delivering quality, efficiency and value to our clients.

IP ParkingBooth #129 IP Parking is a Dutch manufacturer/developer of web-based Parking Access & Revenue Control Systems. Using the Internet as a basis we make parking management significantly easier. Any device with Internet access and a compatible browser can be used to access and manage your system, without installing any additional software or plug-ins. Just log on to your man-agement website and you are good to go!

IP sensBooth #507 608MM Systems provides Expansion Joints and Fire Barriers for parking structures, stadiums and buildings that meet the rigorous demands of seasonal structural movement, rain, snow, deic-ing agents, snow plows and heavy impact loads. In addition, our “engineered solutions approach” includes product designs that are ADA compli-ant, pedestrian-friendly, waterproof, fire rated that also accommodate thermal, lateral shear and seismic movement. Visit with us to learn how to double expansion joint life expectancy.

IPARQBooth #401 In 1999, iParq built the first web-based parking system, and in the last 16 years, we’ve helped modernize the parking resources of a diverse group of Universities, Colleges, Cities, and Op-erators with our industry leading parking man-agement system.

From Permit design and fulfillment, to enforce-ment, adjudication, and events, we have the systems and tools in place to provide world-class customer service and improve our client’s processes and bottom line.

IPS Group, Inc.

TM

Booth #529 As a technology leader, IPS is driving the indus-try forward with innovative products that meet the evolving needs of our customers. Our PROV-EN product suite is comprised of pay station up-grade kits, multi-space meters, vehicle detection sensors, and credit card-accepting single-space parking meters, all of which are connected to one web based management system.

JCM GlobalBooth #368 JCM Global is the world’s leading transaction technologies supplier for the gaming, banking, retail and kiosk industries. With unsurpassed service and support, JCM Global is trusted by operators, manufacturers and integrators on six continents. Its extensive line of award-winning products set global standards. Visit JCMGlobal.com for more information.

Jointmaster—A division of InproBooth #413

Kimley-Horn and Associates, Inc.Booth #947 The world of parking is changing, and Kim-ley-Horn and Associates, Inc.—a national engi-neering and planning firm—is adapting to help you meet these new challenges. Kimley-Horn has assembled an outstanding team of park-ing professionals to help you take your parking program to the next level. Whether your needs involve strategic planning, sustainable design solutions, new technology, or routine facility maintenance—we can help you.

Klever LogicBooth #1053

LAZ Parking Ltd.Booth #1060

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IPIconference.parking.org

LightGuard Systems, inc.Booth #172 Stop by booth 172 and say hello to Sher Paz, LightGuard’s National Sales Manager!

Linebarger Goggan Blair & Sampson, LLPBooth #414 Linebarger Goggan Blair & Sampson, LLP is a national law firm dedicated to the collection of delinquent accounts receivable for government.For almost 40 years now, Linebarger Goggan has been providing customized collection pro-grams for its public sector clientele. Our services allow our clients to spend more of their time and limited resources on providing the core services their constituents expect, while avoiding unnec-essary tax increases and cuts to essential public services. Principal office: Austin, Texas

Liquid Outdoor Media LLCBooth #810 Liquid Outdoor Media is a full service outdoor advertising company that specializes in utilizing parking garages and decks for the placement of billboards and stunning large format wallscape advertising displays. We can create significant long-term ancillary income with no cost and minimal involvement from the property owner. We do all the work – permitting, engineering, construction and securing advertisers. Visit our booth to arrange for an evaluation of your prop-erty portfolio.

LocoMobi, Inc.Booth #429LocoMobi provides a complete ecosystem of products and services to the Parking & Transpor-tation industry. LocoMobi’s clients benefit from customized cloud-based solutions that utilize the most pristine technology on the market today. Cloud communication between equipment and mobile devices is our business focus. Dynamic, sophisticated turn-key abilities will take you into the future. LocoMobi is founded by Grant Fur-lane and Barney Pell, who bring a vast amount of experience in the parking and technology spaces.

LPR Parking Management c/o Imperial Parking Corp.Booth #207

LymTal International, Inc.Booth #825 LymTal International, Inc., is a manufacturer of waterproofing and concrete protection products. Marketed under the Iso-Flex brand name, the complete package of materials and systems is focused in Division 7 Waterproofing and specif-ically the parking garage market. The Iso-Flex brand has 50 years of history and the product scope includes; deck coatings, sealants, sealers, and expansion joint systems. Iso-Flex products are installed through approved installers and are covered by single source warranties.

MacKay Meters, Inc.Booth #741 MacKay Meters is a recognized world leader in the parking control business with over 50 years of experience.

MacurcoBooth #762

Magnetic Automation Corp.Booth #247 Magnetic Autocontrol is a global manufacturer of vehicle, pedestrian, and access gates for parking, security, pedestrian, and industrial ac-cess control applications. Magnetic Autocontrol products are very reliable with greatly reduced maintenance and service cost. Featuring an award winning design, our MicroDrive range of products combine energy efficiency and flexible integration options as well as high MCBF rates. Our products are currently in operation in some of the most extreme and diverse climates in the world.

MAPEIBooth #672 MAPEI, a global corporation with 60 manufactur-ing facilities in 32 countries, has been supplying residential and major commercial projects with total solutions for concrete restoration as well as installation systems for tile and stone, floor covering, and decorative concrete for more than 75 years. Visit our website at www.mapei.com for technical information or call 1-800-42-MAPEI (1-800-426-2734) for the nearest location.

Maryln Group LLCBooth #709 We partner with parking organizations to create solutions that drive financial results through the performance of people in the areas of Recruit-ment, Human Resources, Employee Training and Development and Strategic Planning.

MC Sign Co.Booth #872

MDI WorldwideBooth #711 MDI designs and manufactures a wide assort-ment of indoor and outdoor products for pro-motional signage, merchandising, and fixturing. In addition to over 200 stock models, MDI can create custom displays designed specifically for you. Our Traffic Control division has a complete line of products for the parking industry which includes: reflective roll-up signs, portable sign stands, curb signs, and poster frames.

Medeco High Security LocksBooth #528 Medeco, an ASSA ABLOY Group Company, is the industry leader in high security locking sys-tems. Medeco NEXGEN is a robust electronic locking and access management system for parking meters that protects your revenue while closely managing equipment access to increase profitability for metered parking systems. Nex-gen keys are programmed to operate specific locks during a set schedule. Every access and unauthorized attempt is recorded in the key and lock, generating exception reports for audit.

MeyparBooth #1047

MITI Manufacturing Company, Inc.Booth #573 RHINO Immobilizers, continuously produced since 1958, are the boot of choice for the in-dustry today. Providing the most comprehensive line-up of series and models, they meet every re-quirement. RHINO’s popularity stems from their unique unitized one-piece construction, with no parts to assemble or lose. The lightweight weld-ed steel construction provides long service life and repair ability and have key features that set RHINO apart from their competition.

MM SystemsBooth #565MM Systems manufactures expansion joint sys-tems that meet the rigorous demands of parking structures including ADA compliant, pedestri-an-friendly, waterproof, and fire rated designs. These designs are engineered to accommodate thermal, seismic and lateral shear movement while resisting rain, snow loads, harsh chem-icals, vehicular impact loads and maintenance equipment. Cornerstone expansion joint proj-ects include airports like Chicago O’Hare, Toron-to Pearson, Seattle SeaTac and other famous structures like Nashville Music City Convention Center to name a few.

www.parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 43

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MobileNOW!Booth #237 MobileNOW! provides turnkey solutions for all mobile payment, virtual permitting and parking enforcement needs. Our mobile wallet radical-ly reduces the cost of collecting parking fees. MobileNOW! excels in connection with existing meter infrastructure or on a stand-alone basis, increasing options and decreasing costs. As the world pioneer and global leader in mobile parking with 15 years of experience in innovation, we are future proof and guarantee the most secure payments.

Modular Elevator Manufacturer

Booth #1022 Factory Installed Modular Elevators and Machine Room MEM’s factory pre-installed elevators are built in a freestanding, rated or non-rated struc-tural steel elevator tower. Once the elevator is set in place, it is attached to the anchor bolts and verified to be plumb. Next, the fully-assembled modular equipment room is set into place. This installation process is usually completed in just a few hours.

Nagels North America, LLCBooth #201 The Nagels Group is recognized worldwide as an innovative company specializing in the pro-duction of machine issued tickets for the park-ing industry. Nagels North America specializes in the printing of magnetic stripe tickets, machine readable tickets, thermal tickets and our newest product line of RFID tickets and Access cards. As a certified partner of most equipment man-ufacturers we are a one stop solution to your ticketing requirements.

Nationwide Payment SolutionsBooth #509 Leading payment processor in the Parking Indus-try—integrations with most Parking Equipment = cost savings and efficiencies. Ensured qual-ification for LOWEST Interchange rates possi-ble. Parking specific products include Recurring Online Parker Programs. PCI Compliant. Best in Class In-House Customer Service and Support. Simple, easy to read statements.

netParkBooth #435 Cloud-hosted point of sale and revenue control system for valet or self park operations. Ideal for off-airport, hospitals, hotels & garages. In-tegrated reservations, loyalty program, flexible rates, validations, data back up, recurring billing and much more. Also specializing in ecommerce website and mobile app development services.

Next Parking, LLCBooth #618 If you own parking property and are looking for an exit strategy, call Next Parking. We are well-cap-italized and quickly evaluate opportunities. We have invested in parking properties over the past decade valued over $400M. Additionally, our consulting division applies knowledge and expertise in all facets of ownership to provide asset management services and comprehen-sive reports to property owners and managers.

NextBus, Inc.Booth #812

Nilfisk-Advance, Inc.

Booth #619 Manufacturer of surface cleaning equipment for both industrial and commercial use for over 100 years.

Nippon PrimexBooth #205

NuParkBooth #930

O&S Associates Inc.

Booth #321 O&S Associates is a leading source of design and restoration services for parking structures nationwide. We offer complete architectural and engineering services in addition to financial, feasibility, demand, PARC’s design, technolo-gy consulting, and operational studies. www. oandsassociates.comNew Jersey—201.488.7144New York—646.736.0699Pennsylvania—610.628.9400Ohio—614.469.1988DC—202.400.3533Chicago—312.462.1717

Pacific Cascade Parking Equipment CorporationBooth #604 Pacific Cascade Corp. dba The Parking Zone began supplying parking management com-panies, cities and universities in 1987. Visit our booth at the show or check out our offerings at www.ParkingZone.com. Do not see what you need? Call us and we will search for a solution. 800.292.7275 x201

Pango USA LLCBooth #835

Paper Roll ProductsBooth #834

Par-Kut International, Inc.

Booth #504 Manufacturer Of Custom & Standard Prefabri-cated Portable Steel Buildings. Built To Specifi-cations, Uses Include: Parking Cashier & Secu-rity Booths, Ticket Sales, Lane Control Booths, Valet Office, Transit & Passenger Shelters, Pay Machine Covers, Canopies, Etc... Par-Kut Build-ings are Delivered Completely Assembled via Flat-bed Truck. Many Colors, Glass Tints and other Options Available For Blending Buildings In With Surroundings. Bullet Resistant Construc-tion, ADA accessible, Built-in Restrooms & Appli-cation Specific Panelized Aluminum Structures all available.

Park ‘N Fly

Booth #627

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Precast Versatility Allows for Optimal Lighting and SafetyHigh performance precast concrete integrates easily with other systems and provides the versatility, ef ciency, and resiliency needed to meet the multi-hazard requirements and long-term demands of parking structures. Architects for The Z chose precast concrete, not only because of its aesthetic versatility, which allowed the structure to t in with the architectural style of the surrounding buildings; it also allows for a more open parking deck compared to other systems and uses fewer columns within the parking area. This improves visibility, security, and safety for users. Precast provides the versatility to meet a projects architectural and safety needs.

Discover High Performance PrecastVersatile | Efficient | Resilient

For more information and free continuing education, visit

www.pci.org/hpprecast

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2015 IPI CONFERENCE & EXPO

Park AssistBooth #465Park Assist is a business intelligence technology company that utilizes cameras to enhance the efficiency and profitability of parking facilities through guidance, license plate recognition, surveillance, and it’s proprietary premium park-ing feature. This year, Park Assist celebrates 10 years as the global leader in parking sensor tech-nology and the pioneer of camera based parking systems. Our M4 Camera System improves the parker experience in 20 countries and growing worldwide.

ParkeonBooth #601 Parkeon is a global leader in parking and tran-sit solutions with systems in over 50 countries around the world. We specialize in payment and ticketing systems such as multi-space meters, and feature an open platform allowing 3rd par-ty applications to provide added value to our customers.

Parker Technology LLC

Booth #666Meet Parker and learn how to upgrade your au-tomated parking facilities to 21st Century cus-tomer service. Experience a live demo of our remote face-to-face customer service technolo-gy installed on pay-on-foot and exit lane devices using Parker’s patented two-way, remote park-ing attendant service.

ParkHelpBooth #701 ParkHelp Parking Guidance Systems makes your business a more attractive choice by offer-ing your customers a fast and convenient park-ing experience, guiding them efficiently to free parking spots and allowing them to easily locate their vehicle. We bring smart technology to your property to increase profitability and drive down operating costs, ensuring a much more efficient use of the parking facility and replacing outdated solutions with more cost-effective choices. Over 330,000 spaces in 47 countries.

ParkifiBooth #235 Parkifi is all about solving the world’s parking challenges with data. Lots and lots of data. We use sensors to track data across all the parking spots you operate to gain valuable insights on trends and patterns.

By gathering, filtering and sharing this data in real time, we help you manage parking far more efficiently – and revolutionize the way they mon-etize it. Our solutions work equally well for ga-rages, surface lots and municipal parking.

PARKING LOGIXBooth #954 Parking Logix offers the simplest and most accu-rate parking counting solution available. The Park-ing Logix™ OpenSpace™ system is completely wireless and remarkably easy to install and use- simply plug’n’play. Created in conjunction with sister companies GNR Technologies and Traffic Logix, Parking Logix™ solutions have a long history of quality workmanship and innovative design. OpenSpace™ is the perfect solution for parking lot owners looking to take the frustration out of parking and improve their bottom line.

Parking Network—We FocusBooth #854

Parking PandaBooth #210 Parking Panda is the industry leading online mar-ketplace and optimization platform for parking. It enables parking owners and mangers (private and commercial) to capitalize on their parking inventory by driving extra traffic when yield is low and improving pricing when the lot is full.

The Parking Professional magazineBooth #878The Parking Professional is the industry’s go-to source for news, trends, interviews, and case studies on all things related to parking and trans-portation. Published monthly by the International Parking Institute, the award-winning magazine is the most respected publication in the industry and beyond, covering new technology, securi-ty, design, finance, sustainability, and business trends, with information for airports, municipal-ities, colleges and universities, hospitals and healthcare, and private operators. Stop by for your chance to win an iPad Mini!

Parking Sense LtdBooth #769 Parking Sense is a global company designing and manufacturing parking guidance in New Zealand. The Parking Sense team have devel-oped the EasyGuide product with three core principles in mind, accuracy, affordability and durability. EasyGuide can be installed in less than 10 minutes per space, requires minimum infrastructure, above 97% accuracy, has a life-time warranty option, and comes to the market at the price parking guidance should be. Come see us at the show, booth #769.

Parking Today MagazineBooth #220 Parking Today is the leading media outlet in the parking industry. With the largest magazine circulation, dynamic website and tremendous e-newsletters, Parking Today reaches the entire parking industry. Get your free subscription to the widest read magazine in the parking indus-try by going to www.parkingtoday.com Do not miss the opportunity to get the most up to date information on everything parking.

ParkingSoft

Booth #161 ParkingSoft is a “Service” company and manu-facturer of parking access and revenue control systems (PARCS) inclusive of hardware and software as a service (SaaS) applications and platform solutions to meet the unique needs of each market vertical comprising the transporta-tion and parking industry. Unlike other providers, we have a unique focus on end-user (parker) sat-isfaction, developing and delivering web-based, real-time, user-friendly systems that reduce maintenance and operating expenses while en-hancing revenue for our customers.

Parkmobile USA, Inc.Booth #139 Parkmobile is the leading global provider of seamlessly integrated end-to-end solutions for mobile payments, parking guidance using busi-ness analytics and parking. Its offerings include mobile payments for on and off-street parking, digital parking permits, real-time enforcement and a seamless transit experience. Their ser-vices are used in more than 500 locations in the U.S. by millions of registered users.

46 INTERNATIONAL PARKING INSTITUTE | MAY 2015

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With data spread throughout the city, making timely decisions about your parking programs can be challenging. That’s why Xerox offers innovative solutions that integrate real-time information from various independent sources, whether it’s from sensors, meters or violation systems. And then applies analytics to generate insights and enable actionable decision making, all from one easy to use interface. Seeing the complete picture has never been simpler.

Piecing together all of your parking data. Xerox makes it simple.

©2014 Xerox Corporation. All Rights Reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

Visit Xerox at IPI Booth #647

xerox.com/transportation

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2015 IPI CONFERENCE & EXPO

ParkopediaBooth #1057 Parkopedia is the world’s largest parking infor-mation provider used by millions of drivers every month online/through its iPhone, Android, Nokia and Windows Phone apps. Parkopedia’s informa-tion also appears inside the car navigation sys-tems of some of the world’s most recognized car brands (Audi, BMW, Ford, Lexus, Toyota and Volvo). Parkopedia provides detailed information on 38 million parking spaces in over 100,000 facilities across 6000 cities in 52 countries (re-al-time availability in 400 cities/25 countries).

ParktoriaBooth #370

Passio Technologies member of Solstice Trans GrpBooth #453

PassportParkingBooth #857

PayByPhoneBooth #467 PayByPhone is leading mobile payment innova-tions in the parking industry, operating in hun-dreds of cities, universities and municipalities in North America, Europe and Australia. Pay-ByPhone delivers convenience, efficiency and security to parking authorities, private operators and consumers on the go by enabling credit and debit card payment via smartphone apps, dial-in (IVR) services and online. Major cities include San Francisco, Miami, New York, Seattle, Fort Lauderdale, Dallas, Vancouver, London and Paris.

Paylock IPT LLC

Booth #805 Examine the relationship between you and your customers. How’s it going? Paylock invents new ways to provide parking management services that always leave your customers thrilled and enlightened. Institutions that have implemented SmartBooting, Digital Permitting, and On Vehi-cle Noticing - forehead-slapping solutions that Paylock pioneered – change motorist behavior for the better. You’ll get proprietary hardware, tailored software and the best call center - at no cost to you.

Paylock—Change is Good!

Payment ExpressBooth #224 Payment Express is a high growth, innovative global leader in payment technology. Providing PCI DSS compliant card readers and credit card processing for parking providers, we’re certified with all major card schemes. A global end to end payment platform that facilitates parking payments seamlessly in real time.

PecoraBooth #304 Pecora Corporation® is an American manufactur-er of architectural weatherproofing and building sealant products. We offer a full line of silicone, urethane and latex sealants. Our product line also includes our Pecora Deck Coating System for vehicular and pedestrian applications. The Pecora Deck Coating Systems are systems of polyurethane coating; each designed to provide specific properties that enhance the quality of the total system.

Perfect Security & Machinery Co., LTD.Booth #723 Perfect Security & Machinery Co. Ltd is an elec-tronics developing company that specializes on Parking Guidance System, Loop Detectors and Ultrasonic Detectors.

All of our products are made in Taiwan with guar-anteed top quality. We believe that you would be satisfied with our products if you are searching for a reliable supplier in this field.

PGALBooth #922 PGAL brings to every assignment the perspec-tive and discipline of a long-established firm and the energy and vision of a contemporary, cutting-edge corporate culture. PGAL has de-signed parking garages of all sizes, scope and LEED requirements for a wide range of univer-sities, airports, municipalities and corporations nationwide. Our garage designer’s sensitivity to function, budget and community acceptance has resulted in repeat commissions and consis-tent referrals. PGAL has 11 regional locations throughout the U.S. and Mexico.

PictoformBooth #831PICTOFORM is a leading communications and design firm. We design brand identity programs, wayfinding & signage systems for parking oper-ations and manufacture the ParkLine Sign Sys-temfor interior parking garage environments. In all we do, sustainability drives our efforts; our unique Clearance Bar sign made of recycled car tires is one example of our approach! Contact us at: www.pictoform.tel for more information.

POM Incorporated

Booth #657 POM, the parking meter’s originator, offers a range of meters for every need and budget, from basic to solar/smart meters. Features in-clude multiple payment options; easiest to see, use, maintain, AND enforce; cloud based sys-tem management; and integration with the oth-er industry leaders. Visit Booth 657 and see how we raise the bar and your bottom line. 100% WBE, ISO 9001:2008, Made in the USA.

Precast/Prestressed Concrete InstituteBooth #961 The Precast/Prestressed Concrete Institute is the technical institute for the precast concrete structures industry. PCI develops, maintains, and disseminates the Body of Knowledge for designing, fabricating, and constructing with pre-cast concrete; and provides technical resources, continuing education and events. PCI operates the world’s leading certification program for firms and individuals in the precast concrete structures industry.

Print Media, Inc.Booth #571 Print Media is your parking ticket solutions man-ufacturer of magnetic striped, barcode tickets, Multi-Space tickets, and citations for leading parking systems in use today. We also offer a complete line of uniquely designed cleaning/maintenance products, which will decrease your equipment downtime and improve the speed of your transactions. Please stop by our booth and ask us how we can cut your annual spend, in-crease your revenues or simply ask for a quote/samples.

PSI Paper Systems Inc.Booth #622 PSI offers blank and printed rolls for parking violation portable printer rolls, pay station rolls, cash register rolls, credit cards rolls and ribbons. Please e-mail Mark Miller at [email protected] or call 888-465-9951 ext: 254 for any product inquires.

Q-Free TCSBooth #223

Q-SAQ, Inc.Booth #664 ELKA is an independent German manufacturer of barrier gates for all applications. ELKA barrier gates are known for high quality and reliability. Three loop detectors are standard. Energy-sav-ing 24V-technology placed in an aluminum hous-ing. The barrier drive head can also be mounted in a customer-specific housing.

48 INTERNATIONAL PARKING INSTITUTE | MAY 2015

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MHTM™ MicroDrive.

The parking barrier.

www.ac-magnetic.com

MHTM™ MicroDrive.

The parking barrier.

www.ac-magnetic.com

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2015 IPI CONFERENCE & EXPO

Quercus TechnologiesBooth #719 Quercus Technologies develops and manufac-tures smart detection units based on advanced computer vision algorithms which aim at im-proving mobility, management and security in parking. Quercus products include All-in-One au-tomatic license plate recognition units and digital video recorders that contribute to smart mobility and are easy to use and integrate. Products are sold through system integrators and have been successfully deployed in thousands of installa-tions worldwide.

R&D Technical Solutions LtdBooth #119 R&D Technical Solutions Ltd., manufacturers KELMAR Waterproofing Systems. KELMAR has been providing long term traffic deck waterproof-ing protection for over 30 years. Engineered for cast-in-place and post tension parking struc-tures, KELMAR TE and KELMAR FWC provide usable life characteristics that are hard for our competition to match. MERDEK is designed for pedestrian walkways, balconies, and mechanical room waterproofing needs.

Rath SecurityBooth #936 Rath Security is a manufacturer of Emergency Communication systems. Rath is the largest manufacturer of Emergency Phones in North America and has over 35 years of experience in the industry. Products range from Blue Light Emergency Phones, Elevator Phones, Inter-coms, Area of Refuge, Wide Area Mass Notifi-cation, and Cameras. All of these products can be combined for a single ‘turn-key’ solution.

RideCellBooth #273

Ring Communications Inc.Booth #556 RING COMMUNICATIONS: SAFETY. SECURI-TY, RELIABLITILY Ring Communications is a leading manufacture of Emergency Commu-nications Systems used for parking security. Emergency call stations with blue strobe light will annunciate calls at the security console with caller identification. Stations are available with scream detection and pushbutton activation that can also interface to CCTV and access control systems. Line supervision will advise you of faults in the system. All systems are ADA com-pliant and have remote relay activation to control gates. Systems from two to several thousand call points are not a problem.

Rydin Decal

Booth #522 Rydin Decal provides three critical components that will enhance your parking operations: Parking Permits, Permit Distribution, and Park-ing Management Software. Secure Hang Tag and Decal Permits can be sent directly to your customers. Rydin PermitExpress™ Software enables easy and effective online management and reporting of Permits, Citations, Appeals, and Payments.

Rytec High Performance DoorsBooth #146 Rytec Corporation is the nation’s leading manu-facturer of high-performance doors for industri-al, commercial and cold-storage environments. Unlike other companies in our industry, doors aren’t a side line for Rytec. They’re our only busi-ness, period. This focus is the reason there are 100,000 Rytec doors in operation today.

Scheidt & Bachmann USA, Inc.Booth #951 S&B has been a leading international transpor-tation solutions provider since 1872, offering parking access and revenue control systems to industry clients including airports, hospitals, municipalities and universities. All software and hardware are made internally at the S&B factory and built for customization. Visit our booth 951 for a personal demonstration of our most pop-ular solutions such as Validations, Analytics and Retail Campaign Manager.

Schweers Technologies, Inc.Booth #923 Developing, designing and manufacturing hand held parking enforcement equipment and soft-ware for 25 years. With 1,200 municipal and po-lice customers worldwide and 10,000 operating terminals issuing 100 million tickets our highly efficient in-house hardware and software create a user friendly, intuitive experience for both the officer writing tickets and internal staff.

Secom International, Inc.Booth #519 Stop by and see Secom’s solutions for their customers’ revenue control needs. Whether its improved lane throughput and revenue capture with automated pay-on-foot configurations or simply speeding up valet vehicle retrieval pro-cesses, Secom offers systems tailored to meet your location requirements. Secom takes their signature audit controls to new heights with the Net Admin remote monitoring capabilities that permit real-time viewing of all location transac-tions and reports from just about any where in the world.

Sentry Protection LLCBooth #508 Sentry Protection Products is a leading provid-er of innovative, impact resistant products for industrial and parking applications. Available for square, rectangular and round columns as well as wall applications, the company’s Park Sen-try® wraps columns in a highly visible, energy absorbing material that withstands repeated impact.

Signal-TechBooth #729

Simkar CorporationBooth #707

SKIDATA, Inc.Booth #325 SKIDATA Inc. systems are installed at close to 10,000 facilities in over 70 countries worldwide. SKIDATA access and revenue control systems are designed for parking facilities, airports, shopping centers, ski lifts, sports/event stadi-ums, performing arts centers, and amusement parks. We make your job of managing complex solutions much easier.

SLP LightingBooth #905 SLP Lighting is a leader in developing and man-ufacturing a full range of lighting solutions and innovative products: Citadel Enlcosures, Para-bolic Louvers, Aluminum Louvers, Decorative Louvers, Prismatic Lenses, Eggcrate Louvers, Hi-Cell and more. SLP has been in business since 1969 and provides custom products with begining-to-end service from Engineering and Design to Prototyping, Manufacturing, Distribu-tion and everything in between.

Southland Printing Co., Inc.

Booth #241 Southland Printing Company, Inc. is a fami-ly-owned business, offering printing services for the parking and transit industry for more than 54 years. Valet and machine-dispensed tickets; including RFID, Barcode Valet, Magnetic Stripe, Bar Code, Retail Tags, Event Tickets and more. Volume pricing and warehousing is available. We want to be more than a printing company for you - rather, we would like to supply the solutions.

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FIGHT RUSH HOUR

BOARD MEETING101010A

DRY CLEANING555

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SOCCER PRACTICE666P

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PICK UP DINNER777P

WORRYXXXA

Eberle Design, Inc. has been the global leader in tra�c detection for

more than 34 years. With 2 Billion error-free detection and intersection

monitoring transactions performed every 24 hours, the more than

3 million active EDI devices currently deployed are essential to

enhance motorist and pedestrian safety. We back all of our products

with superior service and a long-standing reputation for quality

and reliability. And you can be sure that wherever the industry goes,

we will be leading it. LEARN MORE AT EDITRAFFIC.COM.

WE THINK ABOUT SAFETYSO THEY DON’T HAVE TO.

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2015 IPI CONFERENCE & EXPO

SP+

Booth #511 SP+ is a diverse provider of professional park-ing, ground transportation, facility maintenance, security and event logistics services to proper-ty owners and managers in all markets of the real estate industry. We are operations special-ists who link innovation with exceptional mar-ket-based expertise in each of our service lines. With nine distinct operating divisions – each fo-cusing exclusively on a single market – we are experts at understanding and satisfying their specific needs.

Spancrete

Booth #969

SpotHeroBooth #1064 SpotHero is an on-demand parking app and web-site that enables operators to sell unsold inven-tory. Operators can capture online demand by listing empty spots on SpotHero’s mobile and web platform to bring in customers that would otherwise not find their facilities. SpotHero cur-rently partners with hundreds of parking com-panies in 12 cities nationally, and if we aren’t in your city yet, we will be soon!

Startek Lighting AmericaBooth #907

State and Regional Associations (SRA)Booth #871State and Regional Associations (SRAs) provide leadership, industry representation, and events for parking professionals across the country. In-dependent organizations affiliated with IPI, the SRAs provide education and networking at the state and regional level for professionals. For a complete list of SRAs, please visit parking.org/about-ipi/ipi-allied-associations.aspx.

STENTOFON/Zenitel USABooth #612 The STENTOFON® Turbine series of intercoms has an exclusive design offering communication solutions for building security, industry and in-frastructure. It offers incomparable audio quality providing HD voice with 105 dB audio pressure. Turbine operates on a SIP platform connecting to any iPBX, STENTOFON’s AlphaCom XE Audio Servers (enterprise system) and Pulse (server-less system). Turbine allows security providers to offer a competitively priced security commu-nication solution for any environment.

SureSpot, Inc.Booth #639 SureSpot’s patent-pending parking lot manage-ment technology is set to transform the parking industry by offering broad benefits to parking lot owners and patrons including pre-reserved parking spot selection, built in advertising oppor-tunities, and a mobile app for reservations and payments. A highly customizable system, the technology can be modified to meet the unique needs of a broad range of parking lots including stadiums, malls, airports, hospitals, public facil-ities and more.

SWARCO TRAFFIC AMERICASBooth #836 SWARCO TRAFFIC AMERICAS, LLC is a mem-ber of the worldwide SWARCO Group, a grow-ing international ITS leader founded in Austria in 1969. SWARCO TRAFFIC AMERICAS, LLC specializes in the manufacture of full color LED variable message signs and rotary drum signs. SWARCO TRAFFIC AMERICAS, LLC also offers the most complete range of parking guidance solutions including customized wayfinding signage.

T2 Systems, Inc.Booth #347 T2 Systems was founded in 1994 with one goal: make parking better. Our focus is on our cus-tomers, which means giving you more solutions to make parking management as seamless as possible. To that end, we offer our unified parking management platform—the parking industry’s most comprehensive solution suite. To learn more about T2 and its products and services, visit T2Systems.com

T3 Surfacing TechnologyBooth #870 T3 Surfacing Technology wants to be your part-ner and help you tackle your asphalt problems. We will analyze the root cause of your asphalt problems and provide you with a finished sur-face that you will be thrilled with. In a world that is filled with companies with “quick-fix” solu-tions, we stand out because we offer a long-last-ing and affordable solution that is sure to add to the beauty of your business for years to come.

TagMaster North America, Inc.Booth #552 TagMaster North America is the leading provider of long-range and high performance Radio Fre-quency Identification (RFID) solutions for Auto-matic Vehicle Identification (AVI) and rail bound transportation. Convenient and efficient RFID solutions from TagMaster NA can increase se-curity and decrease environmental impact.

Tannery Creek Systems, Inc.Booth #455 autoChalk is an automated License Plate and Vehicle Recognition system used by cities and colleges for applying parking policy, access control and enforcement. Vehicle mounted or stationary, autoChalk blends software, digital imaging, enhanced GPS and vehicle sensing to detect violators. Result? Better compliance, more available parking, increased business rev-enue and enhanced downtown viability.

Easy to use, tough, reliable and accurate even in snow, autoChalk makes or saves money with an ROI of under one year.

Telefonix, Inc.Booth #824 Telefonix® is the company behind the Pow-erPost® Electric Vehicle (EV) charging station product line, which is focused on low current charging solutions for commercial parking fa-cilities where cars are parked for two or more hours. The L1 PowerPost™ EV charger and L2 PowerPost™ low-current Level 2 charger provide an economical and customizable solution, and feature a retractable cord reel by Telefonix, a company with more than 25 years of cord reel experience in regulated industries.

Tennant CompanyBooth #864

TEZBooth #407 TEZ specializes in mobile solutions for restau-rants, hotels and resorts. These include SMS Valet, the world’s first TICKETLESS valet park-ing system. Give your customers the luxury of calling for their car using their cell phone. VIP Program and mobile payments also available. By going ticketless, you enable your guests to call for their car easily and avoid long lines or bad weather. Their car is waiting for them when they depart.

THP Limited, Inc.Booth #315

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IPIconference.parking.org

TIBA ParkingBooth #301 TIBA Parking Systems designs and manufac-tures state of the art access & revenue control systems. In designing the system, emphasis is placed on simplicity, modular components, su-perior technology and flexible software. This has resulted in a PARCS system that is very reliable, user friendly and extremely cost competitive.

Timothy Haahs & Associates, Inc.Booth #461 Timothy Haahs & Associates, Inc. (TimHaahs) is a multi-disciplined engineering and architec-tural design firm specializing in the planning, design, and restoration of parking and mixed-use structures. TimHaahs focuses on creating effective parking planning and design solutions for higher education and healthcare institutions, transit agencies, government entities, and corporations.

Toledo Ticket Company

Booth #501 The Toledo Ticket Company produces tickets including bar-coded/magnetic-striped, hand-is-sued, valet, access cards, and spitters for ther-mal/non-thermal revenue control. Our RFID tags are great for college parking/credentials. Check out PermitPoint–our permit management and fulfillment systems.

TpacBooth #972 Building in the Southwest for over sixty years, Tpac Kiewit Western Co., is a recognized lead-er in the design, manufacture, and erection of precast/prestressed structural and architectural concrete building systems for parking structures, bridges, and major commercial, healthcare, justice/correctional, industrial, and mixed-use facilities in the Southwest. Our decades of ex-perience, combined with time-tested technolo-gy, make Tpac a leader in providing economical solutions and a rapid delivery system to meet today’s construction environment.

TraFix Devices, Inc.Booth #849 TrafFix Devices, Inc. manufactures traffic control equipment including delineators, reboundable posts, traffic cones, crowd control barriers, and water-filled barriers. Located in San Clemente, CA, TrafFix Devices is the largest U.S. manufac-turer of MUTCD compliant, crash worthy traffic control equipment. Established brands include the Looper Cone and Looper Tube, Enviro-Cone, Grabber Cone and Grabber Tube, Urbanite Barri-er, Water-Wall Barrier, and TrafFix Alert Portable Rumble Strip.

• Guide drivers to available parking spots with VMS messages that change dynamically with availability using cloud-based data from parking tracking systems.

• Or get them to the available spots with LED indicator bollards that display availability with a simple red or green indicator.

PARKING NOTIFICATION SYSTEMGuide Drivers to Available Parking with Dynamic Messaging

that Change as Availability Changes

Manage every component of your parking program with our secure, web-based ecosystem, the All Traffic Solutions TraffiCloudTM.

866-366-6602 | alltrafficsolutions.com

www.parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 53

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2015 IPI CONFERENCE & EXPO

TransCoreBooth #505 Greener parking is a step away. Eco-friendly RFID technology. Lower vehicle emissions by 25%. Improve in/out times by 70%. Flexible systems offer hand-free vehicle access. Stop by our booth for a demonstration on the carbon calculator and see the difference TransCore can help you make. Check out www.transcore.com/greenerparking or call 800-923-4824.

Transponder & Reader Engineered Systems, IncBooth #733 We are an RFID development company with both 433MHz Active and 900MHz Passive long range RFID and AVI technologies. We provide the best quality and most cost effective passive UHF and active reader and tag solutions. With our TRES Intelli-Track software for Asset Track-ing, Perimeter Security, Gate Control, Personnel Tracking and Supply Chain Management Indus-tries. Our products are truly cutting-edge, Inte-grator friendly and profit building technologies.

Trecan Combustion LimitedBooth #735Trecan offers multiple versions of Stationary Snowmelters for Parking Garages, Parking Decks and Parking Lots. Trecan Snowmelters are used by more parking garages and parking lots in North America because they provide huge savings off a your snow removal budget. Save time and money by including a Portable or Stationary Trecan Snowmelter in your snow fighting fleet. For more information please visit us at booth 735 and on line at www.trecan.com or call 902-876-0457

Trimble

Booth #606 Trimble Mobile Computing Solutions (booth #606): innovative rugged handheld computers for efficiency in extreme environments. The Juno® T41TM product line of handhelds, Yuma®

2 tablet, and the Nomad® have all the features Parking professionals need, including options like UHF RFID, 1D-2D Barcode Imager, 1-2 m GPS, and more. TrimbleMCS.com

Troon AgencyBooth #665

Turbo Data SystemsBooth #757

United Public SafetyBooth #624 United Public Safety specializes in providing an efficient and affordable solution to issuing park-ing tickets, citations, and permits for the public safety and parking industries. The solution op-tions include ToCite® Ticket and ForCite® Citation software, as well as a ruggedized mobile ticket writer(s) with integrated printer.

Universal Boot Inc.Booth #521

VenTek InternationalBooth #828 VenTek International is a premier U.S. manufac-turer of Automated Payment Systems for un-attended fee collection applications, with over fifty years experience in the industry. We offer solutions for parking, transit, and reservations applications and can provide turn-key and secure financial processing with our systems. With a legacy of technological innovation, reliable ser-vice, and engineering excellence, VenTek’s mis-sion is to provide complete customer satisfac-tion with state-of-the-art product offerings and an exceptional team to support them.

W.S. TylerBooth #212 W.S. Tyler is an industry leader in the manu-facture, engineering, design and fabrication of woven wire cloth/mesh. With an extensive array of colors and weaves, W.S. Tyler’s Architectural Mesh offers architects and building owners an unparalleled selection of versatile, adaptable design options for parking facilities. A cost-ef-fective and low maintenance solution for parking facades, architectural mesh provides natural ven-tilation, weather protection and fall prevention, all while maintaining a unique aesthetic. For more information visit www.weavingideas.net.

Walker Parking Consultants

Booth #541As Walker celebrates its 50th Anniversary, we are grateful to all the clients that have made Walker the largest and most successful parking consulting firm in the world. Our consultants, planners, engineers and designers are helping clients around the globe develop their parking assets by providing a full range of consulting ser-vices. Clients have access to in-house experts in design, operations, management, security, CPMS, maintenance, restoration, as well as planning, architecture and engineering.

Walter P Moore & AssociatesBooth #530 Walter P Moore provides comprehensive park-ing consulting services for new facilities and ex-isting structures alike. By integrating our struc-tural, diagnostics, civil, and traffic engineering services with our parking consulting expertise, we provide services that encompass all phases of a parking project, from the initial concept to condition assessment of existing structures, design, construction/repair, and operation. We employ this integrated, lifecycle approach on each project, allowing us to engineer solutions that are cost-effective, resource-efficient, and user-friendly.

Watry Design, Inc.Booth #847

Watson Bowman Acme Corp.Booth #525 Watson Bowman Acme Corp., a BASF compa-ny, is the leading innovator, designer, marketer and manufacturer of specialty expansion control systems & products for parking structures, sta-diums and mixed-use facilities.

Leading architects and parking design engineers prefer and specify Wabo expansion joint & fire barrier systems when their clients require dura-ble and responsible protection of their parking and building assets. T: 800.677.4922. Visit www.wbacorp.com

Weldon, Williams & Lick, Inc.

Booth #352 Our complete line of stickers (interior & exterior), hang tags, scratch-off/temporary permits, & re-positionable stickers will fill your requirements. Our specialized technologies in high security printing give your enforcement staff ways to de-tect counterfeited permits. Bar coding speeds up your registration lines; RFID or magnetic strip-ing will also allow the hang tag to serve as your gate card. PERMIT DIRECT – let WW&L & T-2 Systems print, control & distribute permits for your program.

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IPIconference.parking.org

Westward Industries Ltd.Booth #567 Manufacturers of the GO-4 Interceptor since 1990. A Parking Enforcement three wheel vehi-cle in a Gas or 100% Electric version. At only 52.5 inches wide it is the perfect vehicle for parking en-forcement, universities, security duty, and more...

WLS Lighting Systems, IncorporatedBooth #901

WM GreenTech Automotive, Inc.Booth #373

WPS USA Corp.Booth #339

Xerox

Booth #647 From smart parking integration to violation pro-cessing and meter operations, we can help you reduce costs and street congestion. By integrat-ing technology with our proven strategies for efficiently managing programs, you’ll gain pow-erful results for your organization. Best of all, our smart parking solutions are not just for big cities. Xerox offers any size municipality our innovative solutions that integrate real-time data and then applies analytics to help decision making.

Zenith-MotorsBooth #101 Zenith Motors is a privately funded manufacturer of electric shuttle and cargo vans. Zenith Motors’ Shuttles and Cargo Vans reduce the overall cost of ownership by $100,000 over 300,000 miles by eliminating the cost of gasoline, reducing the maintenance cost and maximizing the up-time between scheduled maintenance, all the while reducing carbon emission and creating a healthi-er community. Zenith Electric Vans are 100% No Gas. Contact Zenith Sales at 800-630-9833 or [email protected] for more information.

Zipcar, Inc.Booth #670 Zipcar is the world’s leading carsharing service in urban areas and on campuses across the world.

ZipPark, Inc.Booth #646 ZipPark is a global leader in parking technology for event and valet operations. Its broad line of products address the specific revenue control and management needs of parking operations like sports and entertainment venues, shopping centers, airports, hotels and casinos, office build-ings, hospitals, and municipal garages. Visit us at www.zippark.com.

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Guard BoothsBollardsAccess ControlsTraffic Spikes Security Fencing

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Creating a safer environment begins by securing the perimeter.

www.parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 55

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STATE & REGIONAL SPOTLIGHT

GREAT NORTHERN PARKING ASSOCIATION

MOVING FORWARD IN THE GREAT NORTHBy Richard Tebinka

The Great Northern Parking Association serves members from the parking indus-try in central Canada and the Upper Midwest of the U.S. The association’s main focus has been on Manitoba and North Dakota, with some joint events held in

past years in Winnipeg, Manitoba, and Fargo, N.D. In the last year, most activity has taken place in Winnipeg, where we have 24 members representing various levels of government, universities, hospitals, entertainment venues, parking operators, and the private sector.

ConferencesThe Great Northern Parking Association has an es-tablished history of offering valuable conferences for professionals in transportation and parking. In July 2011, Fargo and Winnipeg members planned a two-day parking conference in Fargo that was attended by about 25 people from a number of North Dakota and Minnesota cities and from Winnipeg. The conference featured speakers from Fargo, N.D.; Grand Forks, N.D.;

Winnipeg, Manitoba; Indianapolis; Rochester, Minn.; and Washington state. Topics included how downtowns benefit from parking regulations, parking enforcement techniques, park-and-ride programs, issues with on-street parking when metering is prohibited (as is the case in North Dakota), on-street management options, mobile license plate recognition, garage rehabilitation and maintenance, and new lighting options. We also had a roundtable discussion. Evenings were also kept busy

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with options of a river boat cruise and a tour of dining and lounge establishments in the downtown and the opportunity to attend Fargo’s downtown Street Fair, which features 320 arts, crafts, and food vendors, plus live musical entertainment.

In August 2012, Winnipeg and Fargo members planned a two-day conference called Park-o-Rama in Winnipeg that was attended by about 30 people from Winnipeg, Fargo, and Regina. Speakers came from Winnipeg, Fargo, and Ottawa. Presentations included a review of Canada’s new coins and plastic bills, a session on collecting and using performance data to assist in policy decisions, a session on surface versus structured parking options at an airport, a retrospective on a career in parking, a discussion on working with a contracted service provider, and a roundtable discussion. A tour was available in an automated license plate recognition (ALPR) vehicle to learn about enforcement and parking study data

collection capabilities. One evening was spent touring Forklorama, the largest and longest running cultural and ethnic heritage festival of its kind in the world. Attendees had the opportunity to sample exotic cuisine and enjoy entertainment from around the world.

Other EventsOur goal is to hold about four events per year; one of those is usually bringing in a speaker for a luncheon meeting. In the past year, we held a planning meeting and confirmed the number and type of events we wanted to organize.

In May 2014, we held a luncheon meeting that includ-ed a presentation by Nathan Donnell and Kevin Shoults of Parkmobile. In October 2014, we held a luncheon meeting with a presentation by Andrew LaMothe and David Spittel of PayPoint Group. Both events were at-tended by 15 association members. The presentations were about pay-by-phone options, alternative ways of allowing users to pay, and what new technology changes can be expected during the next few years.

UpcomingWe have three upcoming events in the planning stages for 2015:

● ●● Special events issues at the University of Manitoba. The new home for the Winnipeg Blue Bombers and University Bisons football teams was built at the uni-versity. The stadium is also used for outdoor concerts. This presentation will focus on the parking challenges during large events and how university operations are adjusted during events.

● ●● A presentation on options being examined by the Prov-ince of Manitoba for a new multi-use parking garage in downtown Winnipeg’s entertainment district, which is part of the historic Exchange District.

● ●● The use of geographic information systems information combined with data collected by the Winnipeg Parking Authority’s ALPR vehicles for parking planning and operations in the downtown area.

We’re excited for the future of the Great Northern Parking Association and look forward to reporting more news soon.

RICHARD TEBINKA is a consultant with MMM Group Limited and chair of the Great Northern Parking Association. He can be reached at [email protected].

parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 57parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 57

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IPIIN ACTION

GET YOUR GAME ONBy Rachel Yoka, LEED AP BD+C

Conference is like the Super Bowl, right? I am not a sports fan, but even I can use this analogy. You may not realize this, but an IPI Conference is always many years in the making. IPI staff carefully select and vet multiple locations many years

prior to the actual show. We aren’t ready to show you quite yet, but we just finalized our conference logo for 2016 in Nashville. And we are busy prepping to launch some amazing new programs at the 2015 Conference.

The IPI Conference & Expo is our Super Bowl: the result of years of planning, team-work, and collaboration that involves the Board of Directors, staff, and the Host Committee, along with countless volun-teers, speakers, sponsors, and vendors.

As part of that process, IPI launches education, keynotes, and programs designed to cre-ate value for every attendee. We plan new initiatives and programs each and every year. I’d like to share two of these exciting events here: the brand-new Park TankSM and the Poster Session. The Smart Parking Alliance (SPA) has designed and implemented these exciting programs to take your Conference experience to the next level.

Park TankPark Tank, fashioned after ABC’s hit show “Shark Tank,” will showcase the brightest and best ideas in parking today. Technology and innovation are rapidly trans-forming our industry. This event will feature multiple entrepreneurs, startups, and new exhibitors who are leading that transformation, and we are giving them a one-of-a-kind opportunity to share their ideas, innova-tions, or solutions. These brave souls will enter our Park Tank to face our very own industry sharks, who represent venture capitalists and major municipalities. The judges will select the best of the best to receive free exhibit space and valuable advertising in The Parking Professional.

We need your support, too, because you, dear reader, will make an important vote for the People’s Choice award. Will your choice match the one made by our sharks? Attend and find out. Keep an eye out for the left shark, too—this is our halftime show and you never know what might happen.

Poster SessionIf you haven’t had the op-portunity to spend time in our Poster Sessions in the past few years, don’t miss out this year. The Poster Session will fea-ture the top 50 programs, technologies, services, and solutions submitted by our members. You will have the opportunity to walk the hall or peruse these

posters virtually through our conference app. (You must download the app!) Glean innovative ideas from the collective and individual experiences of your col-leagues and get details that will certainly influence your own operations for the better. Each poster contains a wealth of information, and attendees can gather valu-able nuggets of information that advance the parking profession and even individual careers. Now that’s worth checking out.

New this year, we have added all posters to the app and will feature them in the Expo hall through a multi-media display. Once again, make your voice heard and vote for the People’s Choice award for posters.

Your PlaybookGame day is coming (and fast). So here is your training plan:

● ●● Book your hotel and flight. ● ●● Check out the Conference website and schedule-at-a-glance to make sure you know where you want to be and when.

● ●● Attend the four- or five-day professional development classes—earn CAPP points along the way.

● ●● Develop a plan to conquer the largest Expo in the parking industry.

See you in Las Vegas—and bring your game!

RACHEL YOKA, LEED AP BD+C, is IPI’s vice president of program

development. She can be reached at

[email protected] or 540.699.3011.

IPI CONFERENCE & EXPO

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2015 IPI Conference & Expo Parking Poster Session

What is a Poster Session?

A poster session is an opportunity to showcase one of your

products or projects in a large, horizontal poster format.

Posters will be prominently displayed at the 2015 IPI

Conference & Expo in Las Vegas and will be viewable during

the entire conference. It’s a stand-alone—you don’t have to

staff the poster.

Posters will be judged on content and visual presentation,

with awards given in several categories.

Who Can Participate?

IPI Conference & Expo attendees and exhibitors.

What is the Cost?

$100, to be submitted after your poster proposal is accepted.

Additional posters are just $75!

Important Dates:Proposed poster title/100-word summary submission deadline:

May 30, 2015.

Notification that your poster is accepted as one of the top 50

to be showcased: Within one week of your submission.

Bring the poster to the 2015 IPI Conference & Expo and

tack it to the provided display board anytime from Saturday,

June 28 to Sunday June 29 at noon, when all posters must

be on display.

All posters have to come down by Thursday, July 2 at

12:45 p.m.

What Do I Need to Do If I Want to Present a Poster?

For more details on submitting a poster, visit: ipiconference.

parking.org/postersessionform.cfm.

New for 2015!; Bonus option: Submit a landscape 11"x 8½"

pdf version of your poster for the show floor, for additional exposure!

; Submit your best poster ideas–we will showcase 50 of the best!

; Top posters will earn trophies, bragging rights, conference announcements, and coverage in The Parking Professional.

; In addition to judges, conference attendees will cast a ballot for “People’s Choice”!

C A L L F O R P A R K I N G P R O J E C T P O S T E R S

Conference attendees learn from posters on display.

Questions? Contact Lauri Chudoba at [email protected] or call 571.699.3011

Submission

deadline

extended to

May 30, 2015!

Sponsored by IPI’s Smart Parking Alliance℠ to showcase smart, successful parking projects.

Page 62: The Parking Professional May 2015

COMMUNITYDIGEST

FLASH VALET MEETS PCI-DSS COMPLIANCE AS A LEVEL 1 SERVICE PROVIDERSafeguarding customers’ infor-mation has always been impera-tive. With almost weekly news of database breaches involving per-sonal account numbers, offering a safe and secure environment for credit card transactions is paramount.

Valet parking solution Flash Valet by Klever Logic meets the rigorous requirements to achieve compliance as a Payment Card Industry-Data Security Standard (PCI-DSS) Level 1 Service Provid-er. Flash Valet’s SaaS application (that enables valet parking oper-ators to manage locations from anywhere in the world through its cloud-based platform) is certified at the highest level to process, store, and transmit credit card information.

“Information security is essential in our line of business. Parking oper-

ators and venue owners across the country rely on us to process their credit card transactions for the more than 7 million vehicles we park each year,” says Juan Rodriguez, Klever Logic CEO. “Since Klever Logic’s inception, security has always been top of mind, and our engineers work tirelessly to keep our products in compliance with the latest industry standards to ensure our customers’ data is safe and secure.”

With more than 650,000 vehi-cles parked a month, it is imperative

Klever Logic offers a bulwark environment that protects cus-tomers’ personal account data, which is why Microsoft Azure was chosen as the back-end platform. Coupled together, Flash Valet offers a fortified se-curity environment for its valet parking operators and venue

owners to accept mobile and curb-side credit card transactions.“Being PCI-DSS compliant requires a high level of vigilance,” stresses Klever Logic CTO Dean Cleaver. “At Klever Logic, we rely on Microsoft Azure’s back-end infrastructure to ease the pain. This means our parking clien-tele, ranging from hotel and hospital guests to customers at restaurants and high-end shopping complexes, can rest easy when parking operators choose to use our Software-as-a-Service, Flash Valet.”

Propark America Wins eBay Parking Contract Propark America was awarded the contract to provide valet parking management services at the world head-quarters of eBay in San Jose, Calif.

“Propark was selected to resolve a severely impacted parking inventory problem through the utilization of an efficient valet parking operation that will provide eBay employees and tenants with a first-class service,” says Tim Maloney, executive vice president, national sales. “Our program will feature our entire suite of Parking Spa amenities and allow people to request vehicles remotely through a mobile app, as well as make reservations for on-site automobile repair and detailing services.”

In addition to valet parking services and premium amenities, Propark will also provide consulting services to eBay for overall transportation needs throughout the campus, including both parking and transportation.

“I’ve enjoyed finding a comprehensive solution to eBay’s parking issues,” Maloney says. “Over time, we’ve found that certain strategies are a good fit with certain clients, like Google and Hines Real Estate. eBay is from a similar mold, so we were able to take a proven meth-odology and customize it to this account so that we achieve optimal results and success.”

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Crane Introduces Cash Recycling for Parking FacilitiesCrane Payment Innovations (CPI) recently announced the introduction of the SCR, a groundbreaking new cash-recycling solution that allows parking owners to conveniently and securely accept cash payments from parking patrons.

The SCR is a two-denomination recycler that can collect and dispense cash in a fraction of the time required by traditional cash payment equipment. It also features innovative security features that eliminate the risk of theft and has a small footprint that can seamlessly be integrated with existing parking access and revenue control equipment.

“The SCR offers significant cost ad-vantages to parking owners,” says Bryan Alexander, industry sales manager for Crane Payment Innovations. “It costs about half as much as traditional cash payment systems.”

The SCR’s key features include:

● ●● Cash Recycling: Cash that is accepted as payment is recycled by the machine for use as change, reducing the number of coins in your customers’ pockets.

● ●● Customer Convenience: Cash transac-tions are completed quickly and conve-niently, providing an important customer service benefit to parking patrons.

● ●● Locked Modules: Locked cash collec-tion modules eliminate the risk of theft. When full, the modules are removed and transported to a counting room, where they can be unlocked and emptied. No one can gain access to the cash without authorization.

● ●● Small Footprint: The SCR can easily be incorporated into new or existing access and revenue control equipment.

● ●● Low Cost: The SCR is much less ex-pensive to install than traditional cash payment solutions, and internal sensors monitor the volume of cash and notify

parking managers when the unit is full, eliminating the cost and inconvenience of having staff visit machines daily to collect cash.“The SCR represents a technological

breakthrough for parking owners and op-

erators that makes accepting cash just as convenient as taking credit cards,” says Alexander. “The SCR also makes cash payment more secure than using a credit card. This is an important benefit today, when data breaches are so common.”

Expand your vision

Expand your vision at digitalpaytech.com/iris

Tightening budgets and rising personnel costs make the need for business intelligence today not a luxury but a necessity. Imagine you have a parking system that does more than manage your pay stations. It enables you to identify opportunities, take action, and measure results. Now imagine you have a system that sits above your various parking technologies. It delivers operational insight and empowers you and your field personnel to make informed decisions that increase efficiencies, productivity, and the bottom line. That system has arrived.

Expand your visionTightening budgets and rising personnel costs make the need for business intelligence today not a luxury but a necessity. Imagine you have a parking system that does more than manage your pay stations. It enables you to identify opportunities, take action, and measure results. Now imagine you have a system that sits above your various parking technologies. It delivers operational insight and empowers you and your field personnel to make informed decisions that increase efficiencies, productivity, and the bottom line. That system has arrived.

Digital is now a product line of T2 Systems

Expand your vision at digitalpaytech.com/iris

IPIBOOTH 347

DigitalIris

parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 61parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 61

Page 64: The Parking Professional May 2015

ParkMe Expands in South AmericaParkMe hired Mario Coutinho as general manager of South American operations. With the recent launch of parking reservation services in Brazil, Coutinho will manage the ParkMe office in Brazil and oversee the customer support and technical operations

center in São Paulo, spearheading further South American expansion.

Brazil has opened up an eager market for reliable and convenient parking reservation and data services. A ParkMe partnership with MultiPark, the second-largest parking

provider/operator in Latin America, further ensures that customers can efficiently find the closest and cheapest parking spaces available.

With almost 10 years of experience as a parking operator and as head of marketing for Multipark, Coutinho provides expert knowledge of the South American parking industry and consumer market. Prior to join-ing ParkMe, he was the main driving force in establishing the first parking reservation system in Brazil, as well as implementing a new demand responsive rating system, which led revenue to increase by more than 30 percent in many parking facilities overnight.

“Within the South American market there is a significant demand for parking reservations, payment and data that has been virtually untapped until now,” Coutinho says. “We have been extremely pleased with the overwhelmingly positive reception of ParkMe in Brazil. This adoption paves the way for strong growth throughout South America from this point forward.”

“We are very excited for Mario Coutinho to further cement our global position as the leading provider of parking data and payment services to navigation companies, Internet search and mapping portals, municipalities, parking operators, and consumer smartphone platforms,” says ParkMe Founder and CEO Sam Friedman.

COMMUNITYDIGEST

62 INTERNATIONAL PARKING INSTITUTE | MAY 201562 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 65: The Parking Professional May 2015

Attend the world’s biggest parking conference featuring the indus-try’s largest Expo hall with more than 230+ exhibitors, live demos, and the latest in technology. Known as the industry leader in educa-tion, this event features 60+ educational opportunities, including Pre-Conference programs, six hot-topic education tracks, keynote speakers, Shoptalks, Ignite sessions, PowerPitch forums, and this year, Park TankSM, a spin-off the popular TV show “Shark Tank.” Join more than 3,000 attendees from around the world for four days of jam-packed education, exhibits, technology, and networking – there is no better place to eat, breathe and live PARKING!

Register today: [email protected] 571.699.3011

WoRld’s bIggest PaRkIng ConfeRenCe & exPoe d u C a t I o n , e x h I b I t s , t e C h n o l o g y , n e t W o R k I n g

New for 2015!■ Pre-Conference Programs; Comprehensive Green Garage Assessor Training ■ Offering six tracks, including new Building & Construction

Management track■ ANSI/IACET approved education offers CEUs, PHDs, LUs, CCM, CAPP

points, and AIA credits for specific sessions. IPI’s CAPP certification program now available to all!

■ Track-specific wrap-up Shoptalks keep the conversation going

New recognition and awards

spotlight successacross programs,

facilities, and people!

“Picked up as many parking ideas in three days as I

usually do in the other 362. I always meet new people critical to my work and career growth.”

– Bern Grush, Vice President, Innovation, PayBySky

Page 66: The Parking Professional May 2015

COMMUNITYDIGEST

Fort Lauderdale–Hollywood International Airport to Launch Camera-Based Parking Guidance SystemPark Assist will install its camera system at the Fort Lauderdale-Hollywood International Airport, mak-ing it the first airport in the U.S. with a camera-based parking guidance system. The projected completion date is fall 2015. In partnership with HUB Parking Technology, the Park Assist camera system brings innovative features to parking guidance. Fort Lau-derdale travelers will enjoy an effortless parker experience with guidance to open parking spaces throughout the garages and directions back to their cars using Park Assist’s proprietary Find-Your-Car feature. Working with HUB Parking Technology’s rev-enue control platform, Park Assist’s dynamic pricing will enable a new premium-parking product, offering more options for travelers. 

“Our technology will give Fort Lauderdale- Hollywood International Airport an edge in customer draw and service, while simultaneously empow-ering operations and boosting paid-parking rev-enues. We’re delighted to be working with HUB Parking on this project and resetting traveler parking expectations,” says Gary Neff, CEO of Park Assist.

“We are looking forward to offering our park-ers a better overall experience at the airport with faster parking and advanced surveillance,” says Douglas Wolfe, aviation assistant director at Fort Lauderdale-Hollywood International Airport.

Hastings Centre Introduces Enjoyable Parking

When has paying for parking been enjoyable and stress free? The Hastings Centre in East Sussex, U.K., believes it has found the answer: its own 160-space car park!

The business, leisure, and conference venue at The Ridge, Hastings, invests profits back into the good of the local community, primarily through employing people who have been unemployed for some time and are looking for an opportunity to be trained and equipped with skills, as well as through donations to local charities.

Centre Manager Stuart Clark carried out an extensive amount of research prior to the opening of the car park on The Ridge, Hastings, opposite the Conquest Hospital, two and a half years ago.

He investigated and dis-covered that people wanted simple terms and conditions for parking at a reasonable rate. And the British Parking Association approved the tariff board containing the relevant terms and conditions.

So the Hastings Centre charges 50p per hour— £5.50 for 24 hours—and encour-ages drivers to pass on their tickets if they do not use up their time.

“We encourage people to seek out other people to give them their transferable ticket if they haven’t completed their time. We say to people, ‘Feel free to hand your ticket to the next person looking for a parking spot.’ And if there’s an overpayment, we give this to a local charity,” Stuart says. “The car park at the 2,000 capacity busi-ness, leisure, and conference event center is here to be of benefit, not hindrance to our visitors. We believe we are going the extra mile.”

“The Hastings Centre has created a feel good factor which is most refreshing in the parking industry,” says Metric Group Sales and Marketing Director Richard Boultbee. “I am sure this is a first in the parking industry for a company to actively encourage handing over unused time on their tickets.”

IN MEMORIAM: WILLIAM M. VOIGHTWilliam (Bill) Voight, who twice served as president of the Institutional and Municipal Parking Congress (IMPC) passed away in late March. IMPC became the International Parking Institute (IPI) in 1995.

Voight was born in San Luis Obispo, Calif., and served his country for 30 years with the Alabama Air National Guard and for five years with the U.S. Air Force Reserve. He earned a bachelor’s degree from Auburn University and a master’s degree from the University of Alabama at Birmingham. He volunteered for a long list of nonprofits during his life, including more than 20 years as president of the National Veterans Day organization in Birmingham. He was twice nominated as Birmingham’s Man of the Year and was named one of Four Outstanding Young Men of Alabama. He was also a deacon in his church and a member of the choir.

Voight was executive director of the Birmingham Parking Authority and very active in the founding of IMPC.

64 INTERNATIONAL PARKING INSTITUTE | MAY 201564 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 67: The Parking Professional May 2015

May 20Airport Parking: Repair and Maintainance While Structures are in UsePresenter: K. Nam Shiu, S.E., PE, Walker Restoration Consultants

June 17Parking: Emergency & Disaster Preparation Presenters: Geary Robinson, CAPP, University of North Texas; and Cindy Campbell, Cal Poly State University

July 15Payment Systems: Countdown to EMV Chip Technology Rollout Presenters: Tom Wunk, CAPP, T2 Systems; and Steven Grant, Aberdeen Management Group

August 19Developing a Strategic Plan for Your Parking Operation Presenters: Dennis Burns, CAPP, Kimley-Horn and Associates, Inc.; Vanessa Solesbee, The Solesbee Group; and Bridgette Brady, CAPP, Cornell University

September 16Chinatown, D.C. Case Study: Multimodal Value Pricing Pilot and Curbside ManagementPresenter: Soumya Dey, PE, PMP, Washington, D.C. DOT

October 21 Parking Construction: New Technology, Innovation, Practices and DeliveryPresenter: Walt Norko, PE, CCM, Construction Management Association of America; and Patrick Wells, DESMAN Associates

November 18Innovation in Municipal Operations-Government at Its BestPresenter: Roamy Valera, CAPP; Art Noriega, Miami Parking Authority; David G. Onorato, MBA, CAPP, Pittsburgh Parking Authority; and Sean Mackin, Denver Public Works

December 9Sustainability in ParkingPresenters: Brian Shaw, CAPP, Stanford University; J.C. Porter, CAPP Arizona State University; and Je� Petry, EPark Eugene, Ore.

Webinars: Online, On Demand, On Your ScheduleAccess archived webinars anytime at parking.org., including:

i Big Data: What You Need to Know

i EVs and DOE’s Workplace Charging Challenge

i Strategies to Recover Outstanding Debt

i Get Certified – What You Need to Know to about the Green Garage Standard

i How to Implement Organizational Change & Manage Performance Improvement

i Best Practices and Challenges in Public/Private Partnerships for Parking and Smart Growth Development

Here’s Your Parking Webinar Planner(IPI Members: Register for six or more and save)

Listen live or viewarchived webinars at

your convenience.

Live webinars presented on Wednesdays, 2-3 p.m.

Eastern T ime Zone

Each webinar = 1 CAPP Point*

*toward CAPP credential application minimum requirements

IPI Members:$35 per webinarNEW: Only $30 per webinar when you register for six or more!

Non-members$50 per webinar

MON TUE WED THR FRI SAT SUN

2

9

16

23

30

3

10

17

24

31

7

14

21

28

6

13

20

27

5

12

19

26

4

11

18

25

1

8

15

22

29

CALENDAR

JANUARY | FEBRUARY | MARCH

APRIL | MAY | JUNE | JULY

AUGUST | SEPTEMBER | OCTOBER

Register now at parking.org/webinars

Page 68: The Parking Professional May 2015

May 1Parking Association of the Virginias Spring WorkshopRichmond, Va.Pavonline.org

May 8Pennsylvania Parking Association Spring TrainingHershey, Penn.paparking.org

May 20IPI WebinarAirport Parking: Repair and Maintenance While Structures Are in Useparking.org/webinars

June 17 IPI WebinarParking: Emergency & Disaster Preparationparking.org/webinars

June 28Green Parking Council Green Garage Assessor TrainingLas Vegasgreenparkingcouncil.org

June 29–July 22015 IPI Conference & ExpoLas Vegas.ipiconference.parking.org

July 15 IPI WebinarPayment Systems: Countdown to EMV Chip Technology Rolloutparking.org/webinars

July 26–29ACT International ConferenceBaltimoreactconf.org

August 19 IPI WebinarDeveloping a Strategic Plan for Your Parking Operationparking.org/webinars

September 16IPI WebinarChinatown, D.C., Case Study: Multimodal Value Pricing Pilot and Curbside Managementparking.org/webinars

September 21–22Parking Design, Maintenance, and Rehabilitation Two-Day SeminarRaleigh, N.C. parking.org

September 23–25Carolinas Parking Association Annual Conference and Trade ShowMyrtle Beach, S.C.carolinasparking.org

September 24–25Southwest Parking and Transportation Association Annual ConferencePhoenixsouthwestparking.org/

September 30–October 2Pennsylvania Parking Association Annual Fall ConferencePittsburghwww.paparking.org

October 7–8IPI International Parking ConferenceSantiago, Chileparking.org

October 14Mid Atlantic Parking Association Fall Annual ConferenceBaltimoremidatlanticparkingassociation.org

October 21IPI WebinarParking Construction: New Technology, Innovation, Practices, and Deliveryparking.org/webinars

November 4–6California Public Parking Association Annual Conference & Trade ShowOakland, Calif.cppaparking.org

November 4–6Parking Association of the Virginias Annual Fall Workshop & TradeshowVirginia Beach, Va.pavonline.org

November 10–12Expo ParkingSão Paulo, Brazilexpo-parking.com

November 18IPI WebinarInnovation in Municipal Operations—Government at Its Bestparking.org/webinars

December 2–5Florida Parking Association Annual Conference & Trade ShowAmelia Island, Fla.flparking.org

December 7–9Gulf TrafficDubai, U.A.E.gulftraffic.com

CALENDAROF EVENTS

Highlighted are IPI and IPI

Allied State and Regional

Association Events

66 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 69: The Parking Professional May 2015

NEW AND RENEWING IPI MEMBERS

ACADEMIC

Chapman UniversityClemson UniversityEast Carolina UniversityNortheastern UniversityOregon Health Sciences

UniversityPrinceton UniversityTennessee State UniversityUniversity of AkronUniversity of Kansas

Medical CenterUniversity of VirginiaVirginia Polytechnic Institute

and State University

AIRPORT

Saskatoon Airport AuthoritySpokane International

AirportSydney Airport Corporation

Limited

COMERCIAL OPERATIONS

Elite Parking ServicesSecure Parking CorporationSifontes Group

CORPORATE

Balosh Integrated Services LTD

PUBLIC

City of Boston Department of Transportation

Paterson Parking Authority

STUDENT

Mohamed Al Haway

SUPPLIER

American Printing Converters, Inc.

Automated Parking Technologies

Data Ticket, Inc.Duncan Solutions, Inc.Fleischhauer Datentraeger

GmbHIPSens, LLC.Liquid Outdoor Media LLCSound TransitStartek Lighting AmericaSuzo-Happ Canada ULCWestern Construction

Group

parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 67parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 67

Page 70: The Parking Professional May 2015

PARKINGCONSULTANTS

800-FYI-PARK carlwalker.com

▪ Parking Structure Planning & Design ▪ Studies & Operations Consulting ▪ Restoration Engineering ▪ Structural Engineering

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Providing Parking Soluti ons for Over 40 Years

68 INTERNATIONAL PARKING INSTITUTE | MAY 201568 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 71: The Parking Professional May 2015

Philadelphia, PA n 215-564-6464 n www.chancemanagement.com

Parking n Transportation n Access Management

Leverage Data | MetricsGuidance | Optimize Resources

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Project ManagementDesignParking ConsultingStructural EngineeringDiagnostics

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Parking engineered to your needs

parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 69parking.org/tpp MAY 2015 | INTERNATIONAL PARKING INSTITUTE 69

Page 72: The Parking Professional May 2015

ADVERTISERS INDEXAims (EDC Corporation) . . . . . . . . . . . . . . . . . . . . . . . . . . .9aimsparking.com | 800.886.6316

All Traffic Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53alltrafficsolutions.com | 866.366.6602

Amano McGann . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31amanomcgann.com | 612.331.2020

Ameristar Booth & Building Structures . . . . . . . . . . 55ameristarbooths.com | 855.526.6847

Carl Walker, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68carlwalker.com | 800.FYI.PARK

CHANCE Management Advisors . . . . . . . . . . . . . . . . . 69chancemanagement.com | 215.564.6464

DESMAN Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 68desman.com | 877.337.6260

Duncan Solutions, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . C2duncansolutions.com | 888.99.DUNCAN

Eberle Design Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51editraffic.com | 480.968 6407

Global Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . 62globalparkingsolutions.com | 215.399.1475

Hörmann. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15hormann-flexon.com | 800.365.3667

IntegraPark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3Integrapark.com | 888.852.9993

IPS Group Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7ipsgroupinc.com | 858.404.0607

Kimley-Horn and Associates, Inc. . . . . . . . . . . . . . . . . .13kimley-horn.com/parking | 919.677.2090

Macurco. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17macurco.com | 877.367.7891

Magnetic Autocontrol . . . . . . . . . . . . . . . . . . . . . . . . . . . 49ac-magnetic.com | +49 7622 695-5

Marlyn Group, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35marlyngroupllc.com | 800.825.6310

ParkingSoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19parkingsoft.com | 877.884.PARK

POM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11pom.com | 800.331.7275

Precast/Prestressed Concrete Institute . . . . . . . . . 45pci.org/hpprecast | 312.786.0300

Rich & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 68richassoc.com | 248.353.5080

Rydin Decal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67rydin.com | 800.448.1991

Scheidt & Bachmann . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71scheidt-bachmann.com | 781.262.6667

Southland Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1southlandprinting.com | 800.241.8662

T2 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 61t2systems.com | 800.434.1502

Timothy Haahs & Associates, Inc. . . . . . . . . . . . . . . . 68timhaahs.com | 484.342.0200

Toledo Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C4toledoticket.com | 800.533.6620

Walker Parking Consultants . . . . . . . . . . . . . . . . . . . . . 69walkerparking.com | 800.860.1579

WALTER P. MOORE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69walterpmoore.com | 800.364.7300

Xerox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47xerox.com/transportation | 877.414.2676

PARKING BREAK

JIM BASS is landside operations manager at

the Bill and Hillary Clinton National Airport, Little Rock,

Ark. He can be reached at [email protected] or

501.537.7354.

70 INTERNATIONAL PARKING INSTITUTE | MAY 201570 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 73: The Parking Professional May 2015

As parking industry leaders in the U.S. for 20 years, we have been providing a ground-breaking spectrum of technology to parking owners and operators. Welcome to the world of unrestricted solutions for parking and revenue control systems. Call us to learn more about our software solutions such as: • entervo Cashier • Reporting and Analytics • Retail Campaign Manager • Frequent Parker Program and Loyalty Programs • Universal Interfaces

781.262.6667 | scheidt-bachmann.com

INNOVATION

SERVICE | RELIABILITY | INNOVATION | FLEXIBILITY

Learn more

EMBRACING FUTURE TECHNOLOGY, TODAY.

Visit us at the IPI Show Booth #951

Page 74: The Parking Professional May 2015

EXIT

VIVA LAS VEGAS!

There’s lots to see and do in Las Vegas but also lots of interesting

trivia in town. Did you know:● ●● There are more than 15,000 miles of neon tubing in Las Vegas.

● ●● Las Vegas hotels enjoy an annual average occupancy rate of 90 percent.

● ●● The city’s first hotel and casino was the Golden Gate, which opened in 1906.

● ●● Slot machines were originally developed to entertain the female companions of men who were busy gambling at tables.

● ●● Seventeen of the 20 largest hotels in the world are in Las Vegas.

● ●● Las Vegas is the world’s fifth most popular vacation destination and welcomes 41 million guests every year.

● ●● Vegas Vic, the famous neon cowboy on Fremont Street, is the world’s largest mechanical neon sign.

● ●● Howard Hughes stayed at the Desert Inn so long that management asked him to vacate his room. He bought the hotel instead.

SOURCES: LASVEGAS.COM, SPOTLIGHTVEGAS.COM

72 INTERNATIONAL PARKING INSTITUTE | MAY 201572 INTERNATIONAL PARKING INSTITUTE | MAY 2015

Page 75: The Parking Professional May 2015

Looking for a more reliable way to gain income from your parking operations?

Find lost revenue and increase efficiency with IntegraPark’spowerful software. For a detailed explanation of its benefits,call Ruth Beaman at 888.852.9993 or visit IntegraPark.com

Page 76: The Parking Professional May 2015

BOOTH #501IPI CONFERENCE & EXPO

Toledo Ticket’s RFID hangtags and credentials* with TransCore- enabled technology enhance security for you and your patrons. Our efficient solutions offer built-in accountability to keep your business secure – with reduced emissions and a low carbon footprint.

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Gumby and Gumby characters are trademarks of Prema Toy Company, Inc.

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Gumby and Gumby characters are trademarks of Prema Toy Company, Inc.

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Gumby and Gumby characters are trademarks of Prema Toy Company, Inc. All rights reserved. ©2015 Prema Toy Company, Inc.

Page 77: The Parking Professional May 2015

MAY 2015 The Parking Professional

● THE 2015 IPI CON

FERENCE &

EXPO ● TRAN

SCENDEN

T TRENDS SHAPIN

G PARKING ●

RECRUITING QUALIFIED FRON

TLINE STAFF ●

PARKING W

OES IN DEVELOPIN

G COUNTRIES ●

2015 EXHIBITOR LISTINGS