The Open Source & SaaS Revolution
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Transcript of The Open Source & SaaS Revolution
The Open Source & SaaS Revolutionor…How I stopped building data centers and learned to virtualize Global
IT D liIT Delivery
April, 2008
wiring my company’s data center at 4 a.m.….m.
…thinking about a better way to source IT!
knowing that disruptive technologies and b i d lbusiness models…
…drive innovation and value to the consumer
IT is also faced with disruptive innovations…
O S S ft Open Source Software (OSS)
Software-as-a-Service (SaaS)
Managed Services
Unified Communications
…and CIO’s are yet again at a crossroads
This crossroads leaves CIO’s with a familiar h ichoice…
Traditional
OperationsNew MarketStrategyOperations
Efficiency
Optimization
StrategyInnovationEnablement
Optimization
…enabled by new technologies and business models
The change needed is not simple…
E t i
Web Presence BusinessEnterprise
ApplicationsBusiness Intelligence
CIOCollaboration & Communications
Knowledge ManagementCommunications g
Desktop Data Center Management
Networking & Telephony
Computing
The Enterprise Business Applications…
Large up-front capital spendPurchased more ‘seats’ than urchas mor s ats than
neededConcurrent spend on p
infrastructureo Data Centero Serverso StoragegTypically lengthy
implementations
…perpetual licensing and on-premise model is over
pHigh costs to
upgrade/maintain
Software-as-a-Service is a stark contrast…
Lower up front expenditureLower up-front expenditurePay for the ‘seats’ requiredNo additional infrastructureTypically shorter
i l t tiimplementationsUpgraded by the vendor
…to the legacy model of software delivery
SaaS for Business Applications, utilities…
ERP/CRMSales CompensationHuman ResourcesStock AdministrationProject Accountingj g
Conferencing/Collaboration
…and other services
For the rest, it’s Open Source software…
L f t ditLower up-front expenditurePay for usage as requiredPrototype before buildLarge talent poolLeverage community
contributors
…which has revolutionized software development & support
Open Source Software
ApplicationsBusiness IntelligenceD cum nt/C nt nt Document/Content
MgtDatabase, Tools &
UtilitiesUtilitiesProgramming
LanguagesOperating Systems
…for rapid prototype and solution implementation
Integration: Vendor driven integration…
CustomerCustomer
Intacct ERPIntacct ERP Salesforce CRMSalesforce CRM
#1 Enter anAccountsAccount (copy)
Opportunity“Summary”
#1 Enter anAccount
#2 Enter anOpportunity
Sales OrderSummary (copy)
#3 Enter theSales Order
Sales Order“Products”Sales Order“Products”Sales Order“Products”
ProductMaster
PriceLists
AR InvoiceSummary
Sales OrderSales OrderAR I i
#4 Print theOrder Form
“Products”Sales Order“Products”AR Invoice“Products”
…enables adoption of “best-of-breed” applications
Reporting: Business Intelligence Services
AccountsCustomersOrgs
Opportunities
I i
Sales Orders
C
Contacts
Products
CustomObjects
Invoices
Revenue
Cases
KnowledgeObjects
Reporting
A l iAnalysis
…based on 100% Open Source solutions
Data center management…
FacilitiesAir, power, rackNetwork, TelephonySecurityData Managementg mBackup, RecoveryVirtualizationVirtualization
…has become a specialty; managed services prevail
Managed Open Source SaaS Solutions
..and ASPE Mail
..and ManagedE-Mail
Service TicketingManagedNetworkTelephony
…bringing it all together at Ingres
Summary of change…
Proprietary software --> Open Source softwaresoftware
Perpetual licensing --> Subscription based Perpetual licensing --> Subscription based support
Install on Premise --> Software as a Service
ASP / Outsourcer --> Managed Services
…open source, SaaS, managed services, and focus
Focus on Technology --> Focus on Business
Questions/Comments?