"The Online Community Manager: What's This New Job Really About?"
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Transcript of "The Online Community Manager: What's This New Job Really About?"
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introNetworks Webinar Series
Panel Discussion
"The Online Community Manager: What's This New Job Really
About?”
Thursday, August 27th, 9 am Pacific
Sponsored by introNetworks‘We transform businesses With smart social networks’
Rachel Howard
Amber Mark Jim
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Chat Live with us on TwitterChat Live with us on Twitter
Have a Twitter Account?•Yes, great!•If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…
Tweetchat.com•Login using your Twitter account•Join the #introchat room
Ask Questions •Chat with others•We will monitor this room live during the webinar
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•Many people say that they find trying to listen, watch and keep up with the Twitterstream during the webinar is ‘too hard’ and ‘distracting’
•Tony Robbins says, “When you are in a state of confusion it means you are about to learn something.”
•If this is the first time you have tried advanced multitasking – relax and make it fun!
•Hashtag for this webinar is #introchat
Take the Twitter ChallengeTake the Twitter Challenge
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Today’s ConversationToday’s Conversation
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OUR PANELISTS AND MODERATOR
Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
•Rachel Happe •Co-founder, The Community Roundtable, blogging at TheSocialOrganization.com
•Howard Wahlberg•Asst. Executive Director, Community Manager, the National Science Teachers Association
•Amber Naslund •Community Manager, Radian6, blogging at AltitudeBranding.com and AmberNaslund.com
•Mark Sylvester•Co-founder, CEO, introNetworks, blogging at MarkSylvester.com
•Moderator: Jim Storer•Co-Founder, The Community Roundtable, blogging at JimStorer.com
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SO WHAT DOES A COMMUNITY MANAGER DO ALL DAY?
SO WHAT DOES A COMMUNITY MANAGER DO ALL DAY?
Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
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Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
WHY IS HAVING A COMMUNITY MANAGER SO CRITICAL?
WHY IS HAVING A COMMUNITY MANAGER SO CRITICAL?
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Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
WHAT ARE THE CHARACTERISTICS OF A GREAT COMMUNITY MANAGER?
WHAT ARE THE CHARACTERISTICS OF A GREAT COMMUNITY MANAGER?
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Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
WHAT IS APPROPRIATE TO EXPECT FROM A COMMUNITY MANAGER?
WHAT IS APPROPRIATE TO EXPECT FROM A COMMUNITY MANAGER?
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Rachel Happe@rhappe
Howard Wahlberg
@howardw
Amber Naslund
@AmberCadabra
Mark Sylvester
@marksylvester
Jim Storer@jimstorer
WHAT HAPPENS WHEN YOU DON’T HAVE A COMMUNITY MANAGER?
WHAT HAPPENS WHEN YOU DON’T HAVE A COMMUNITY MANAGER?
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Thanks For ParticipatingThanks For ParticipatingTo connect with our panelists
• Community-Roundtable.com
• Rachel Happe @rhappe
• Jim Storer @jimstorer
• Howard Wahlberg @howardw
• NSTA.org
• Ambur Naslund @AmberCadabra
• Radian6.com
• Mark Sylvester @marksylvester
• introNetworks.com
Webinar Replay – in 24 hours
• http://www.intronetworks.com/webinars.aspx
• Resources – Weekly Chat on FriendFeed search for #cmtychat
Thanks to all of our panelists, this
was a great conversation!
Special thanks to Jim for reminding
us to talk in tweets.
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Special GuestTamar Weinberg
The New Community Rules: Marketing on the Social Web
September WebinarSeptember Webinar
Sponsored by