The new landscape of facts and trust

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The new landscape of facts and trust Lee Rainie - @lrainie Director Internet, Science, and Technology Research Mid-Atlantic Marketing Summit April 21, 2017

Transcript of The new landscape of facts and trust

The new landscape of facts and trust

Lee Rainie - @lrainie

Director Internet, Science, and Technology Research

Mid-Atlantic Marketing Summit – April 21, 2017

Facts are the atomic unit of truth

Facts drive outcomes for individuals and societies

Facts underlie justice

Facts are democratic

Facts are spiritually important

Facts are tied to trust

Trust is what binds people together to:

overcome uncertainty

overcome vulnerability

cement interdependence

achieve collective action

Information revolutions are like avalanches

Elizabeth Eisenstein

Folklore

Witchcraft

Alchemy

Today

Trolls

Fake news

Weaponized information

New challenges to facts and trust

Public Trust in Government: 1958-2015

Trust the federal government to do what is right just about always/most of the time

Trust in government by party: 1958-2015Trust federal government to do what is right just about always/most of the time…

7

Large majorities say elected officials out of touch with

public, put their own interests first % who say most elected officials…

77

74

74

19

23

22

Try hard to stay in touch with votersLose touch with people quickly

Don't care what people like me think Care what people like me think

Put the country's interests firstPut their interests first

Consistent Liberals & Conservatives

Often Live in Different Media Worlds

Little Overlap in the Sources Trusted for Political News

Few have a lot of trust in information from

professional news outlets or friends and family

Social media garners the least amount of trust

Fake news is seen as a problem

Most say Clinton, Trump supporters cannot agree even on ‘basic

facts’On important issues facing the country, most Trump and Clinton supporters … (%)

Negative feelings also much stronger now

Negative stereotypes about the ‘other side’

A year before election, most felt like ‘their side’ was losing

more often than winning in politicsOn issues that matter to you in politics today, has your side

been winning or losing more often? (%)

Both Parties Have Lost Confidence and Trust in Public’s

Potential Wisdom% very great/good deal of trust and confidence in political wisdom of

American people

From the campaign – how Trump and Clinton voters viewed a

changing nation

Compared with 50 years ago, life for people like you in America today is …

Trusting the President’s words?

What people say they want/need

Smart allies (diversity really helps)Improved curatorsProof of authenticityTransparencyMore confidence they can

learn and growJust-in-time help in

decision makingMore training on tech use and

information literacyOrganizations that will help

and protect them

April 27, 2017 29www.pewresearch.org

Thank you!

Email: [email protected]

Twitter: @lrainie

@pewinternet

@pewresearch