The Need for Change in Organizations Change as a survival tactic -- if the organization does not...

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The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and effective business processes, they will lose their competitive edge.

Transcript of The Need for Change in Organizations Change as a survival tactic -- if the organization does not...

Page 1: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

The Need for Change in Organizations

• Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and effective business processes, they will lose their competitive edge.

Page 2: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

The Learning Organization

• Organizations that acquiring and applying knowledge to help cope with and adapt to change.

• Knowledge acquisition

• Information distribution

• Information interpretation

• Organizational memorization

Page 3: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Planned Change

• Changes in products or services

• Changes in size or structure

• Changes in administrative structures

• Changes in technology

Page 4: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Unplanned Change

• Government regulation

• Economic competition

• Performance Gaps

Page 5: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Areas of Organizational Change

• Goals and strategies

• Technology

• Job design

• Structure

• Processes

• People

Page 6: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

The Change Process

Unfreezing(Facing the

Problem)

Moving(Creating a New

State)

Refreezing(Maintaining the

Change

Status Quo

New State

Page 7: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Individual Barriers to Change

• Economic fears

• Fear of the unknown

• Fear of social disruptions

• Effort

• Fear of loss of power and autonomy

• Commitment to the old position

Page 8: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Organizational Barriers to Change

• Structural inertia

• Work group norms

• Threat to existing balance of power

• History of change efforts gone wrong

• Boards of Directors

Page 9: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Overcoming Resistance to Change

• Informing about pressures for change

• Pointing out discrepancies between current state and desired one

• Convey positive expectations for change

Page 10: The Need for Change in Organizations Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and.

Backwards & Forwards

• Summing up - We considered the importance of change and environmental forces that push for change. The change process, the forces that resist change and ways to overcome resistance to change were reviewed.

• Looking ahead - Next time we explore the process of planned change in the organization: organizational development