The Need for Change in Organizations Change as a survival tactic -- if the organization does not...
-
Upload
alan-goodwin -
Category
Documents
-
view
214 -
download
0
Transcript of The Need for Change in Organizations Change as a survival tactic -- if the organization does not...
The Need for Change in Organizations
• Change as a survival tactic -- if the organization does not keep pace the changing technology, consumer demands, and effective business processes, they will lose their competitive edge.
The Learning Organization
• Organizations that acquiring and applying knowledge to help cope with and adapt to change.
• Knowledge acquisition
• Information distribution
• Information interpretation
• Organizational memorization
Planned Change
• Changes in products or services
• Changes in size or structure
• Changes in administrative structures
• Changes in technology
Unplanned Change
• Government regulation
• Economic competition
• Performance Gaps
Areas of Organizational Change
• Goals and strategies
• Technology
• Job design
• Structure
• Processes
• People
The Change Process
Unfreezing(Facing the
Problem)
Moving(Creating a New
State)
Refreezing(Maintaining the
Change
Status Quo
New State
Individual Barriers to Change
• Economic fears
• Fear of the unknown
• Fear of social disruptions
• Effort
• Fear of loss of power and autonomy
• Commitment to the old position
Organizational Barriers to Change
• Structural inertia
• Work group norms
• Threat to existing balance of power
• History of change efforts gone wrong
• Boards of Directors
Overcoming Resistance to Change
• Informing about pressures for change
• Pointing out discrepancies between current state and desired one
• Convey positive expectations for change
Backwards & Forwards
• Summing up - We considered the importance of change and environmental forces that push for change. The change process, the forces that resist change and ways to overcome resistance to change were reviewed.
• Looking ahead - Next time we explore the process of planned change in the organization: organizational development