The National Kidney FoundationAnnual Report

tentsCon

Our Vision & Mission, 2 Core Values and Culture

Chairman’s Message 4

CEO’s Message 6

Board of Directors 8

Organisation Chart 10Corporate Governance 12

Education & PreventionCommunity, Corporates & Schools 48

Community PartnershipsEncouraging Volunteerism 54Raising Funds to Help 56 PatientsOur Benevolent Donors 60Our Committed Volunteers 63

Quality Patient CareKidney Transplantation 22Peritoneal Dialysis 24Haemodialysis 28Portable Subsidy 32Children's Dialysis 34Holistic Rehabilitation 36Medical and Nursing Care 42Supporting Research in 44 Kidney DiseaseEnhancing Organisational 45 Capabilities

Our Vision & Mission

Giving &Life Hopethrough

affordable, sustainable & quality renal care

and

education & prevention of kidney disease

in

partnership with the community

Our Culture

Commitment

Communication

Compassion

Collaboration

Consistency

5Cs

Our Core Valuesntegrity

ompetency

eamwork

ICT

Financial StatementsOverview 64

Dialysis CentresOur Caring Sponsors 66

A healthy diet of less sugar and less salt protects your kidneys

4

I would like to express my utmost thanks for your kindness and compassion in enabling our needy kidney patients to overcome adversities and lead fulfilling lives. Our work would not be possible without your unwavering support.

Singapore now ranks 4th on a global scale for both incidence and prevalence of kidney failure and ranks 1st in diabetes-induced kidney failure. There is one new case of kidney failure every five hours. We are now serving over 3,500 patients, which is more than 90% of the needy kidney patients in Singapore. In the coming years, the number of patients will increase further given the ageing population and rising diabetic rate in Singapore.

To cope, we have to build more dialysis centres to meet the growing demand. I am happy to share that three new dialysis centres started operations in 2015. Together, with better space planning, we increased patient capacity by 378 or about 13%, helping greatly to meet the increasing demand for dialysis. I am extremely grateful to the three generous sponsors for making these new centres a reality – Le Champ which donated $2.1 million for the centre at Yishun; The Singapore Buddhist Lodge (SBL) with a $2 million gift for the centre at Bukit Merah; and the Kwan Im Thong Hood Cho Temple with a $2.3 million donation for the centre at Kolam Ayer. These centres started operations in February, August and September respectively.

Beyond this, more new dialysis centres are in the pipeline. However, we are concern that even with this, it will not be enough. We have plans to have a larger centre with a patient capacity many times more than the average capacity of 120 of a typical NKF dialysis centre to cater for the increasing demand and complexities of patient conditions.

Ensuring that our programme is sustainable is our top priority as the cost of treatment for a patient is about $23,000 a year. With your compassionate support, we are able to help our needy patients with high subsidies – 45% of our patients pay zero; and in total, about 60% pay $50 or less a month. With prudent cost management and planning, we ensure our costs are kept low, making operations more sustainable. In fact, our administrative overheads are all covered by government grants and have every dollar you donate go entirely to patient care.

Encouraging kidney transplant will help ensure our programme remains viable and sustainable as it offers the best treatment option with better clinical outcome than other treatment options such as dialysis. In this regard, we have partnered with the media to feature kidney transplant stories and dispel the myths and fears of donating one’s kidney. We also continue to look at ways to further enhance our Kidney Live Donor Support Fund and encourage family members and friends of patients to seriously consider donating their kidneys for transplantation.

Besides promoting kidney transplant and providing quality haemodialysis at our satellite dialysis centres, we are pushing on strongly with our home-based peritoneal dialysis (PD) programme, a good alternative to haemodialysis. Through your kind patronage, we were able to further increase the subsidy to PD patients and enhance our PD Home Support Programme to provide more comprehensive care. With higher subsidies, a 4-fold increase in PD nurses and greater home support from more medical social workers, dieticians and volunteers, we will pump in $7.63 million to benefit PD patients over the next three years.

More importantly, we are concurrently pressing ahead with our education and prevention efforts to curb the rise of kidney disease. I am happy to share that we have reached out to 1.4 million people to create awareness of kidney disease through our various healthcare initiatives and empower the community to take charge of their health.

To continue providing dialysis and do more in kidney disease prevention, NKF needs to work hand-in-hand with the community such as caring people like you. Once again, we thank you for joining us in our journey to help the needy kidney patients and promote kidney health in Singapore; and, I look forward to your continued support.

messageChairman’s

Every 5 hours, there is 1 new case of kidney failure

Yours sincerely

Koh Poh Tiong Chairman

Your continued support will help us to tackle the rise in kidney failure cases by increasing patient capacity for dialysis, promoting kidney transplant, expanding our home dialysis programme and most importantly, empowering people to take charge of their health through education and prevention.

6

messageCEO’s

I am grateful for your steadfast support and generosity which has enabled our needy kidney patients to face the future with courage and dignity.

Kidney failure is a debilitating disease. Many of those afflicted with it are breadwinners with young children who find themselves unable to look after their families because treatment is very expensive. Many others are elderly and dependent on their children for their livelihood but their children do not have the means to support them. There are still others with no children or family support. I visit these needy patients at our dialysis centres often to understand how they are doing. Each one of them and their loved ones go through tremendous emotional and financial hardship.

With the surge in kidney failure cases, many more needy patients are turning to us for help. As the largest kidney foundation, we cannot turn them away when they come knocking at our door. We have to save them and rebuild their lives. At the same time, we have to do whatever we can to prevent the onset of kidney disease so people will not have to suffer its ill consequences. Last year, I mentioned the 5Ps – Patients, People, Purpose, Process and Passion. I am now happy to share with you the progress in these areas.

Patients' needs always come first. We are committed to giving needy patients quality, affordable dialysis and all-rounded care so that they can cope with their illness, support their families and lead meaningful lives. Hence, our Patient Advocacy Programme is constantly being enhanced to meet the evolving needs of patients, more so as they are getting older, sicker, less ambulant and having multiple co-morbidities. Our Patient Advocates has grown to 205, providing more support to fellow patients.

A new initiative to improve patient outcomes through physical activity is our partnership with Exercise is Medicine Singapore – a programme spearheaded by the American College of Sports Medicine and Changi Sports Medicine Centre. We also introduced an Occupational Therapy Rehabilitation Programme to facilitate patients’ independence in daily activities.

Prevention is better than cure. We want to keep people as people and not patients. It is critical to create awareness of the disease and its consequences as well as encourage and motivate people to take the correct action. Our Kidney Health Education bus has reached out to over 8,000 people since its launch last year and we have plans to have more such buses to benefit the masses, in particular, targeting the high risk groups. In this regard, we will be launching a diabetes bus as 65% of kidney failure cases are caused by diabetes, the highest rate worldwide. Another new initiative we launched this year was our TV drama serial Life is Beautiful to get audiences thinking about kidney health and how to lead a healthier lifestyle, which attracted 900,000 viewers. We also stepped up our Healthy Mondays programme, which includes health screenings and talks, reaching out to 92 organisations and encouraging over 2,200 employees to take care of their health.

It is important that we begin with the end in mind. As such, our life-saving work is done with a purpose. With the increase in patients and a limited number of renal physicians, we embarked on a plan to have nurse-led dialysis centres where dedicated nurses are empowered to do more advanced clinical work, providing well-rounded quality care to patients for better clinical outcomes. We have achieved a one-year patient survival

Yours sincerely

Edmund Kwok Chief Executive Officer

Kidney failure is irreversible

Kidney failure is irreversible. Patients need to watch their diet and fluid intake for the rest of their lives unless they get a kidney transplant. However, the leading causes of kidney failure are largely preventable. We must be advocates for kidney health and do all we can to prevent kidney disease.

rate of 93%, one of the highest worldwide. Our renal doctor receiving the Ministry of Health’s Healthcare Humanity Award and two nurses receiving the Nurses’ Merit Awards are testaments to our commitment to have skilled renal personnel who provide stewardship, compassion and excellence to serve patients.

We continuously strive to enhance our processes by providing skills training for career growth, talent retention and improving productivity. Winning the Singapore HEALTH Award (Gold) and 2 Asia Recruitment Awards reflect our commitment to foster harmony, inclusiveness and good health in the workplace. Our employee retention rate is more than 92% compared to the healthcare industry’s 84.5%. We do our work with prudence and passion. We must have a heart for people especially as we are a voluntary healthcare organisation caring for the underprivileged in society. Hence, we collaborate with restructured hospitals, government ministries, healthcare agencies, community leaders, schools, institutions, corporations, volunteers and people from all walks of life to help poor patients as well as build resilience against kidney disease. Passion is also seen in our new joinees. In the past one year, many fresh graduates and mid-career switchers joined the non-profit sector as they find greater meaning in the social mission of giving back to society. NKF’s average age is now 35.

You are our valued partner in our mission. We look forward to continue working closely with you to give Life and Hope to needy kidney patients while reaching out to the community for a healthier nation with lower incidence of kidney failure.

Stay healthy. Stay happy.

8

MR KOH POH TIONG

DR ABDUL RAZAKJR BIN OMAR

DR CHONG YOKE SIN

MR KENNETH CHOO

MR JOHNNY HENG

MR BENNETT NEO

MS LEE HUAY LENG

MR SOON HONG TECK

MR ARTHUR LANG PROF

A. VATHSALA

DR WILLIAM WAN

MR LAWRENCE WONG

Chairman

Members

Board of

Every life saved is valuable

10

Allied Health and Corporate & Community Relations

Chua Wei Bin (Allied Health)

Adeline Sim (Admissions)

Desmond Ang (Exercise & Fitness)

Thomas Lee (Medical Social Work)

Job Loei (Patient Advocacy & Rehabilitation)

Jeslyn Low (Corporate & Community Relations/ Volunteer Management)

Jane Guo (Community Partnerships)

Yap Chai Kian (Corporate Affairs)

Operations & Strategic

Planning

OrganisationChart

Chief Executive

Officer

Human Resource

Finance, IT & Business

Project Management

Support Services

Chief Executive Officer

Edmund Kwok

Clinical Services

Medical Services

Nursing Services

Clinical Services/Medical Services/Nursing Services

Assoc. Prof Evan Lee (Clinical Services)

Dr Mooppil Nandakumar (Medical Services)

May Chua (Clinical Affairs)

Chow Pek Yee (Dietetics)

Rowena Yeo (Nursing Services)

Kaldip Kaur (Haemodialysis)

Chua Chor Guek (Quality Management)

Operations & Strategic Planning Lim May Lan (Operations & Strategic Planning)

Chong Kwek Foo (Medical Records Office)

James Tan (Operations)

Ang Chee Wee (Strategic Planning & Outreach)

Human Resource

Irene Leng (Human Resource)

Finance, IT & Business Project Management Liew Yok Yin (Finance, IT & Business Project Management)

Ingrid The (Finance)

Catherine Goh (Information Technology)

Support Services

Andrew Wong (Support Services/Facilities)

Ganesan Sundaramurthy (Bio-medical Engineering)

Joyce Tong (Purchasing)

Kidney failure may lead to job loss

Chairman

CEO

Human Resource

Medical Services

Clinical Affairs

Dietetics

Clinical Services

Haemodialysis

Nursing Services

Quality Management

Peritoneal Dialysis

Community Support

Programme

Finance

Information Technology

Finance, IT & Business Project Management

Facilities

Purchasing

Bio-medical Engineering

Support Services

Admissions

Exercise & Fitness

Medical Social Work

Patient Advocacy & Rehabilitation

Allied Health and Corporate & Community

Relations

Corporate Affairs

Volunteer Management

Community Partnerships

Medical Records Office

Operations

Strategic Planning & Outreach

Operations & Strategic Planning

Allied Health

and Corporate & Community

Relations

12

Governance

in S$'000 Current Year Previous Year % increase/ (as at 30 Jun 2015) (as at 30 Jun 2014) decrease

Unrestricted Funds (Reserves) 291,839 274,485* +6%

Restricted/Designated Funds 25,644 27,633 -7%

Total Funds 317,483 296,696 +5%

No. of Years Reserves Coverage of Annual Operating Expenditure 2.7 3.1* -0.4

Roles and Responsibilities of Board of Directors

The Board acts in the best interest of NKF with the aim of improving the quality of care for patients who are afflicted with kidney disease. It also ensures there are adequate resources for the operations and programmes of NKF and that such resources are effectively and efficiently managed; that there are processes in place to ensure NKF complies with all applicable laws, rules and regulations; and there is an appropriate code of conduct, which upholds the core values of NKF and processes to ensure compliance with the code.

Day-to-day management of NKF is delegated by the Board to the management team headed by the Chief Executive Officer (CEO). Initiation of new programmes and activities, changes in current programmes and significant transactions require the approval of the Board. The Board also reviews and approves the annual budget prepared by management.

Board members are expected to avoid actual and perceived conflicts of interest. Where Board members have personal interest in business transactions or contracts that NKF may enter into, or have vested interest in other organisations that NKF has dealings with or is considering to enter into joint ventures with, they are expected to declare such interests to the Board as soon as possible and abstain from discussion and decision-making on the matter. Where such conflicts exist, the Board will evaluate whether any potential conflicts of interest will affect the continuing independence of Board members and whether it is appropriate for the Board member to continue to remain on the Board.

The Board has also ensured that NKF is in compliance with requirements in Financial Reporting Standards (FRS), the Recommended Accounting Practices for Charities (RAP6) and the Code of Governance for Charities and Institutions of a Public Character (IPCs).

Composition of our Board of Directors

The Board strives to ensure that Board members as a group has core competencies in areas such as accounting and finance, management, law, medicine, strategic planning and technology and that it incorporates a degree of diversity. All Board members must be independent. Independence refers to not having any family, employment, business and other relationships with NKF, any related companies or their officers that could interfere or be reasonably perceived to interfere, with the exercise of the Board member’s independent judgment made in the best interest of NKF. The CEO is an ex-officio non-voting member of the Board and attends all Board meetings. In addition, other members of management are invited from time to time to attend and make presentations at Board meetings.

The Board believes that to be effective, it should not be too large, whilst at the same time, ensuring that there is a sufficient range and diversity of expertise and viewpoints. In light of regulations for charities and IPCs, the Board needs to have a minimum of 10 members. As at end of the financial year, the Board had 12 members.

The Board met 4 times during the financial year on the following dates:

NKF BOARD MEETINGS HELD:

9 September 2014

10 November 2014

22 January 2015

19 May 2015

Annual operating expenditure, for the purpose of the Statement of Reserves, represents the total gross annual expenditure of the Foundation adjusted for inflation and projected capacity increases.

Taking into consideration projected income from dialysis treatment, NKF’s reserve coverage at 5.1 years was 0.2 years lower than last year and slightly above the Board’s target of 5 years.

Key Corporate Governance Initiatives

NKF is committed to lawful and ethical behaviour in all our activities and requires that our Board members, employees, volunteers and consultants conduct themselves in a manner that complies with all applicable laws, regulations and internal policies. In keeping with this commitment and NKF’s interest in promoting open communication, NKF has complied with the Code of Governance for Charities and IPCs. NKF’s Governance Evaluation Checklist for the period 1 July 2014 to 30 June 2015 can be viewed at the Charity Portal www.charities.gov.sg.

NKF has a Whistle Blowing Policy and a Fraud Reporting Policy that provides employees with accessible channels to the Chairman of the Board, the Chairman and members of the Audit Committee and the internal auditor (partner in charge) for reporting suspected fraud, corruption, dishonest practices or other similar matters. During the financial year, there were no complaints reported by employees.

NKF also has a Reserve Policy to provide clarity in the Foundation’s management of our reserves and assures stakeholders that we are well managed and have a strategy for building up reserves, that is, the unrestricted funds that are freely available for operating purposes in order to ensure long term sustainability.

Reserve Policy Statement

Our current year reserves of $292 million are only adequate to fund about 2.7 years of projected annual operating expenditure.

With an ageing population, patients are sicker, more frail and need more medical attention. We would need to build more dialysis centres to cope with the rising kidney patient population, while doing more to retard the disease upstream through education and prevention efforts. All these will lead to increasing operating expenses.

in S$ million FY 2015/16 FY 2016/17 FY 2017/18 Total for 3 years

Projected Operating Expenditure 100 110 118 328

* Restated to reflect impact of change in accounting treatment to defer donations for capital expenditure to match expenses incurred.

Our average cost to support a patient is $23,000 a year

14

12 Committees to Cover Key Areas of Management

NKF has 12 committees to assist the Board in covering key areas of management and improve our oversight of management and accountability to stakeholders. All committees have written terms of reference, which are approved by the Board. Minutes of committee meetings are provided to the Board.

Mr Soon Hong Teck

Chairman

Mr Keith Ng

Members

Mr Alfred Shee

Audit Committee

The Audit Committee reviews the efficiency and effectiveness of the Foundation’s material internal controls, including operational and compliance controls, risk management and evaluate adherence; ascertains the adequacy of the Foundation’s corporate governance, policies and procedures and the extent of adherence thereto; serves as an independent and objective party to review the integrity of the financial information presented by management to the members, regulators and the general public; provides communication between the Board and both the external and internal auditors; and reviews and ascertains the extent of independence of the external and internal auditors.

Committee Meetings Held: 22 July 2014 2 September 2014 15 January 2015 1 April 2015

Finance Committee

The Finance Committee reviews the financial performance of NKF on a monthly basis and reports the results to the Board on a quarterly basis. Its functions include annual review of operating and capital expenditure budget and recommends to the Board for approval; review of quarterly financial performance against budget, and review and approval of Finance Policies and Procedures. It also reviews and approves all extra-budgetary expenditure beyond the delegated management authority. In respect of extra-budgetary

Committee Meetings Held: 13 August 2014 5 November 2014 17 February 2015 15 May 2015

Investment Committee

The Investment Committee recommends, for approval by the Board, the investment policy to meet the investment objectives of NKF in accordance with the investment policy, suitably qualified external fund managers (FMs) to implement the investment policy. Where external FMs are appointed, the Committee also monitors and assesses the performance of the appointed external FMs, reports to the Board on the investment performance of funds under FMs’ management and advises on matters relating to investment administration.

Committee Meetings Held: 15 July 2014 17 October 2014 7 January 2015 7 April 2015

expenditure that are beyond the delegated authority of the Finance Committee, it recommends to the Board for approval. The Committee also oversees the Tender Committee.

Chairman Members

Mr Lawrence Kim

Donor Relations Committee

The Donor Relations Committee reviews and ensures that NKF has the appropriate policies and procedures to comply with the Code of Governance’s “Good Fundraising Practices”; reviews and approves all fundraising programmes on a yearly basis; and helps raise awareness and garner support for financial and other assistance needed by the Foundation.

Committee Meetings Held: 12 August 2014 28 October 2014 14 January 2015 6 May 2015

Mr Bennett Neo Mr Benjamin Lee Mr Tan Aik Peng

Chairman Members

Mr Kenneth Choo Mr Chay Yee Meng Mr Ling Guan Heng Dr Mak Yuen Teen

Tender Committee

The Tender Committee is a sub-committee of the Finance Committee. The Committee supports and advises the Finance Committee on the procurement process to help ensure cost efficiency and that it is transparent and competitive. It reviews risk implications, which may arise from the purchases and proposes measures to avoid or minimise such risks. It independently evaluates the tenders submitted for each purchase in excess of $500,000.

Committee Meetings Held: 27 July 2014 25 August 2014 20 October 2014 22 January 2015 25 March 2015 22 June 2015

Chairman Members

Dr Mak Yuen Teen Mr Tag Sin Siew Dr Tan Seng HoeDr Stephen Chew Mr Lee Ho Wah Ms Phua Chiew Pheng

Chairman Members

Mr Lawrence Wong

Mr Lawrence Wong (till 30 June 2015)

Mr Peter Michael Heng

Mr Lee Tiong Seng Ms Regina Lim Ms Tan Min Lan

Mr David Tan Ms Tng Kwee LianMr Kim TeoMr Arthur Lang(from 1 July 2015)

Prevention is better than cure

Co

rpo

rate

Go

vern

an

ce

Ms Carmen Lee

16

IT Committee

The IT Committee oversees major IT project implementation, reviews the annual IT budget and ensures budget compliance.

Committee Meetings Held: 23 April 2014 28 August 2014 20 January 2015 27 May 2015

Mr Linus Tham

MembersChairman

Dr Chong Yoke Sin Mr Teo Chin Seng Assoc. Prof James Yip

Medical Advisory Committee

The Medical Advisory Committee advises the CEO and Medical Services in the clinical areas and serves as a link between the restructured hospitals and NKF.

Advisor

Professor A. Vathsala Assoc. Prof Evan Lee

Chairman

Assoc. Prof Chan Choong Meng

Members

Dr Adrian Liew

Dr Tan Seng Hoe Professor Yap Hui Kim

Committee Meetings Held: 29 September 2014 16 February 2015 11 May 2015

Medical Review Panel (MRP)

The Medical Review Panel comprising nephrologists from the restructured hospitals reviews patients who fail the medical review for admission into NKF’s haemodialysis programme and wish to appeal against the rejection due to medical grounds.

Members

Dr Chionh Chang Yin

Dr Rajat Tagore Dr Titus Lau

Committee Meetings Held: 4 August 2014 26 September 2014 12 November 2014 24 February 2015 7 May 2015

Outreach Committee

The Outreach Committee helps strengthen NKF’s outreach initiatives to actively educate the community; forms collaborations for better coordination of prevention efforts; and encourages and empowers the community to take charge of their health.

Dr Abdul Razakjr Bin Omar

Chairman

Dr Elly Sabrina Binte Ismail

Members

Ms Haslinda Ali Dr Stanley Liew Mr Mohd Nizam Bin Ismail

Mr Noor Azlan Musa

Mr Sujimy Mohamad

Dr Zuraimi Bin Mohamed Dahlan

Ms Siti Zulaiha Amin Eilyaas

Committee Meetings Held: 15 July 2014 27 September 2014 17 February 2015 23 April 2015

Patient Advocacy and Volunteer Committee

The Patient Advocacy and Volunteer Committee spearheads the volunteer and patient-related initiatives. The Committee focuses on raising the community’s awareness of NKF’s volunteer programmes, providing volunteering opportunities and ensuring volunteers’ welfare, training and responsibilities are met. The Committee’s mandate also includes developing patient rehabilitation programmes to meet patients’ needs, managing and nurturing patient advocates and collaborating with external partners to adopt or provide rehabilitation services for patients.

Mr Johnny Heng

Mr Wong Joo Seng

Chairman

Ms Shirley Wong

Vice-Chairman

Mr Simon Neo Mr Tom Tang Mr Adrian Tan

Dr Mabel Thng

Members

A good dose of exercise keeps diseases at bay

Co

rpo

rate

Go

vern

an

ce

Dr Reshma A Merchant

Oa

ts h

elp

to

bu

ild s

tro

ng

bo

ne

s,

tee

th a

nd

co

nn

ec

tive

tiss

ue

Co

rpo

rate

Go

vern

an

ce

18

Research Committee

The Research Committee reviews and selects clinical and translational research projects in the area of renal and renal-related diseases and ensures good stewardship and accountability for the way the fund is disbursed.

Committee Meetings Held: 8 October 2014 15 April 2015

Members

Professor A. Vathsala Assoc. Prof Chan Choong Meng

Chairman

Dr Chionh Chang Yin

Assoc. Prof Evan Lee

Dr Grace Lee Dr Martin Lee

Dr Mooppil Nandakumar

Dr Tan Chieh Suai Professor Yap Hui Kim

Remuneration Committee

The Remuneration Committee exercises policy oversight of the Human Resource function in NKF. It ensures that NKF has appropriate remuneration policies and decides on the remuneration of its Senior Executives. The Committee also reviews and approves employee compensation and benefit packages, which include performance incentive plans recommended by NKF’s management.

Committee Meetings Held: 26 September 2014 5 January 2015 4 March 2015

Chairman

Mr Koh Poh Tiong Mr Chua Hoe Sing Mr Ronald Tan Ms Wong Su-Yen

Members

Patient Appeal Committee

The Patient Appeal Committee reviews appeal cases of patients seeking financial and social assistance as well as for admission into NKF’s dialysis programme. These cases fall outside NKF’s approved criteria for assistance and are referred to the Committee by NKF’s Admissions and Medical Social Work departments. The Committee deliberates on these appeal cases and after careful consideration, makes recommendations to the CEO to accept, reject or provide alternative assistance to the applicants. In addition, the Committee reviews and provides recommendations for patients with behavioural or adherence issues.

Committee Meetings Held: 22 September 2014 14 May 2015

Mr Yeo Say AnnMs Tay Poey NoyDr Wong Loong Mun

Vice-Chairman

Ms Leow Sok Fen Ms Jane StraatenMs Hui Soh Heng

Members

Dr Yeo See Cheng

Patient CareMs Esther Lim

Chairman

20

NKF helps kidney patients through the following ways:

As at As at Year ended Year ended 30 Jun 2015 30 Jun 2014 Variance (%) 30 Jun 2015 30 Jun 2014 Variance (%)

2,867 2,672 7% 20,732 20,733 0%

342 330 4% 1,077 1,428 -25%

312 272 15% 3,673 3,661 0%

21 19 11% 960 921 4%

24 21 14% 43 30 43%

26,485 26,773 -1%

2,366 1,868 27%

3,566 3,314 8% 28,851 28,641 1%

Total Subsidies to Patients and Beneficiaries

Total Number of Patients Amount of Subsidies and Beneficiaries ($'000)

Programmes

Haemodialysis

Peritoneal Dialysis

Portable Subsidy

Children’s Dialysis (including funding to Children’s Kidney Centre)

Kidney Live Donor

Patient Welfare

Total

Patient Care

Singapore is world number 1 for diabetes-induced kidney failure

HaemodialysisPeritoneal DialysisPortable Funding (started in 2008)

Kidney Live Donor (from 2010)

Children’s Dialysis

RISING TREND OF NKF’S KIDNEY PATIENT AND BENEFICIARY POPULATION

1,700

1,800

1,900

2,000

2,100

2,200

2,300

2,400

2,500

2,600

2,700

2,800

2,900

3,000

3,1003,2003,3003,4003,5003,600

Patie

nts

YearJun-09 Jun-10 Jun-11 Jun-12 Jun-13 Jun-14 Jun-15Jun-06

2,093

2,256

2,398

2,574

2,722

2,832

3,0333,091

3,314

Jun-08

70% increase

Jun-07

3,566

million in subsidies for

$28.9

3,566needy

kidney patients

Haemodialysis atour 28 dialysis centres

The total kidney patient and beneficiary population at 3,566 represented a 8% increase and the amount of subsidies for dialysis, medication and auxiliary services given out was $28.9 million for the financial year.

Kidney Live Donor Support Programme

1

Peritoneal dialysis at home

2

3

Portable funding for patients who dialyse at private dialysis centres

4

Children with kidney failure through the Children’s Kidney Centre

5

22

After Transplant

BetterLife

“ I wanted to donate my kidney to my father as I want him to have a better quality of life. Giving my kidney has not affected me as I’m back to my normal life after the operation. ”

Kidney transplantation is the best solution to kidney failure

The Kidney Live Donor Support Fund promotes kidney transplantation as this offers best-long-term survival and

quality of life.

24 applicants have received funding approved by the Transplant Ethics Committee and NKF’s management.

NKF will continue to look at ways to further enhance the funding coverage and encourage family members

of patients to consider donating their kidneys to a loved one.

KidneyTransplantation

Living kidney donations make lives better

Qu

alit

y P

atie

nt

Ca

re Mr Lee Geok Thiam, 60, is grateful to his oldest

son Daryl for giving him one of his kidneys in

January 2015. In fact, all his three children

offered to donate their kidneys to their father.

Daryl Lee, 36

Mr Lee Geok Thiam

I found out about this transplant fund (NKF’s Kidney Live Donor Support Fund) and applied.

It’s a great help. After the transplant, I lead a healthy lifestyle and no longer need to

schedule my life around the thrice-weekly dialysis sessions.

“

”

“I am wondering if I will suffer wage loss

during my recovery after donating my kidney?”

“I am afraid that my donor’s health will be

affected.”

We can help dispel your fears and anxieties.6299 0200

contact_us@nkf.org

www.nkfs.org

24

Qua

lity

Patie

nt C

are

Dietetic Support

Many kidney patients have some degree of malnutrition and are not eating enough when they start dialysis. Dietitians go to their homes to clarify their doubts on PD diet and help them adapt and keep up to their nutritional requirements.

Psychosocial Support

Besides dedicated support from medical social workers, volunteers also serve as companions to patients staying alone or to the elderly patients with elderly caregivers on a regular basis. They also help with grocery shopping and light housekeeping.

Mr Heng Swee Keat (then Minister for Education) Minister for Finance

Stepped-up Nurses Support

New PD patients and their families need to adapt what they have learnt in the hospital to the home-based setting. NKF provides patients with an extended period of hand-holding up to one month with daily home visits to help them gain confidence and continue with regular home support after that.

Comprehensive PD Home Support

PeritonealDialysis

80% of our patients are 51 years old & above

Qu

alit

y P

atie

nt

Ca

re

This is an innovative programme (PD Community Support Programme) that lets patients receive dialysis in the comfort of their homes. It makes a

difference to each patient – they don’t have to work within the operating hours of the haemodialysis centres, and they can save on travelling time.

It gives them control over their schedules and of their lives.

“

”

NKF’s comprehensive PD Community Support Programme provides home-based support for PD patients and their caregivers to help patients to start and stay well on PD. To better serve PD patients, NKF launched two new PD initiatives.

Increase in Subsidy

With more subsidies and enhanced support, NKF will pump in a total of $7.63 million over the next 3 years to benefit PD patients who carry out dialysis treatment at home.

Over 350had benefited

from

1,353 home visits

$7.63million

in three years About

4-foldincrease

in PD nurses since the home support

programme started in 2011

26

PROFILE OF BENEFICIARIES ON PERITONEAL DIALYSIS

GENDER

58%

Female

42%

Male

AGE≥61≤60

50%50%

RACEChinese Malay Indian Others

64% 28% 5% 3%

RISING TREND OF BENEFICIARIES ON PERITONEAL DIALYSIS

Helping Beneficiaries on Peritoneal Dialysis

In the area of peritoneal dialysis, the number of beneficiaries was 342 for the financial year. In total, $1.08 million in the form of subsidies were given out.

Diabetes accounted for almost q of kidney failure cases in Singapore

Qu

alit

y P

atie

nt

Ca

re

0

100

200

300

400

Patie

nts

Year

96

Jun-06 Jun-07 Jun-08 Jun-09 Jun-10 Jun-11 Jun-12 Jun-13 Jun-14 Jun-15

256% increase

198211 213

261284

317304

330 342

Although Mr Loh Jit Wee, 39, took insulin and medication for his diabetes since his teenage years, his condition was not very well controlled.

He also has a family history of diabetes on his mother’s side. It was no surprise that he was diagnosed with kidney failure at age 27.

Began Home-based TreatmentJit Wee was put on automated peritoneal dialysis (APD), which is carried out during the night while he sleeps. As he sometimes experienced numbness in his fingers due his diabetes, his mother would help him with the treatment procedure. Under her care, he did not suffer from any infections. Although Jit Wee lost his mother to cancer about five years ago, he has strong support from his aunts and extended family.

Flexibility and ConvenienceNow living on his own, Jit Wee, who does data entry work from home, carries out PD on his own every day. He said, “I can do it conveniently at home. There is no needling and no pain. I also travel overseas without worrying about looking for a hospital.” A PD nurse visits him at home to ensure that he continues to do well in his treatment and provide the necessary support.

Being

PDIndependenton

“Whenever I go on holidays, I just need to ensure that I bring along sufficient PD solution so that I can

do my dialysis.”Mr Loh Jit WeeA

spa

rag

us

is e

ffe

ctiv

e a

ga

inst

urin

ary

tra

ct

infe

ctio

ns

an

d k

idn

ey

sto

ne

s

28

High Subsidies for Haemodialysis Patients

99% of our patients receive NKF subsidies and other forms of subsidies while the remaining are full-paying patients, which is capped at 10% of NKF’s haemodialysis patient population.

Haemodialysis

45% of haemodialysis patients paid $0 and in total, about 60% paid $50 or less a month

PROFILE OF HAEMODIALYSIS PATIENTS

GENDER

43%

Female

57%

Male

AGE≥61≤60

48% 52%

RACEChinese Malay Indian Others

63% 29% 7% 1%

Qu

alit

y P

atie

nt

Ca

re

500

1,000

1,500

2,000

2,500

3,000

0

Patie

nts

Year

Jun-06 Jun-07 Jun-08 Jun-09 Jun-10 Jun-11 Jun-12 Jun-13 Jun-14 Jun-15

1,976

RISING TREND OF HAEMODIALYSIS PATIENTS

45% increase

2,0372,161

2,2972,330 2,398

2,497 2,518

2,672 2,867

45%paid $0

of haemodialysis patients

about 60% paid $50 or less

a month

and in total,

As at 30 Jun 2015 Increase/Decrease2015 VS 2014

As at 30 Jun 2014

Patients’ Co-payment Per Month (incl. GST)

*There are full-paying patients who receive sponsorships mainly from government organisations.

No. of Patients % of Patients No. of Patients % of Patients No. of Patients % Change

$0 1,304 45% 1,065 40% 239 5%

$1 - $50 391 14% 541 20% -150 -6%

$51 - $200 428 15% 424 16% 4 -1%

$201 - $400 322 11% 273 10% 49 1%

$401 & above 395 14% 335 13% 60 1%

Total No. of Subsidised Patients 2,840 99% 2,638 99% 202 0%

No. of Full-paying Patients* 27 1% 34 1% -7 0%

Total No. of Patients 2,867 100% 2,672 100% 195 –

As at 30 Jun 2015

Qu

alit

y P

atie

nt

Ca

re

30

Our 28 Dialysis Centres with

More in the Pipeline

Our latest 3 new dialysis centres

Le Champ-NKF Dialysis Centre (Yishun) started operations in Feb 2015

$2.1 million sponsorship from Le Champ (South East Asia) Pte Ltd 20 dialysis stations serving 120 patients

The Singapore Buddhist Lodge- NKF Dialysis Centre (Bukit Merah) started operations in Aug 2015

$2 million sponsorship from The Singapore Buddhist Lodge

9 dialysis stations (phase 1)* serving 54 patients *Phase 2 pending

Kwan Im Thong Hood Cho Temple - NKF Dialysis Centre (Kolam Ayer) started operations in Sep 2015

$2.3 million sponsorship from Kwan Im Thong Hood Cho Temple

26 dialysis stations serving 156 patients

Mr Victor Jonathan Garnell, 64, used to drink canned carbonated drinks to quench his thirst, sometimes up to four cans a day. His late father also loved soft drinks and they would compete with each other to finish them. This contributed to both father and son having diabetes.

HealthierLeading

Lives

Kidney failure results in diet and fl uid restriction

Mr Victor Jonathan Garnell

Please watch your diet and don’t eat too much

sweet things. Do not follow in my footsteps, because the consequences

can be dire.

“

”

Did Not Take Doctor’s AdviceVictor did not listen to his doctor to control his sugar intake and exercise regularly. He would eat food with lots of coconut milk. In 2006, Victor’s kidneys eventually failed and he had to start dialysis. With the affordable, quality treatment and care he is receiving, he is coping well.

Encouraging Others to Lead Healthier LivesVictor is also a volunteer, actively encouraging others in the community to take care of their health through NKF’s public awareness outreach programme.

Replaced old dialysis machines with

122new ones

to upgrade and replace medical instruments and

equipment

$3.08million

with an overall patient capacity of

479 to 542dialysis stations

Capacity increased from

3,252Ea

t slo

wly

— fo

od

sh

ou

ld b

e c

he

we

d t

ho

rou

gh

ly b

efo

re s

wa

llow

ing

25 dialysis centres up to 2014

3 new dialysis centres in 2015

5 new dialysis centres in 2016 and beyond

Qu

alit

y P

atie

nt

Ca

re

32

Relievedby

LifelinePortableSubsidy

Our Portable Subsidy Programme Helps Kidney Patients with Other Medical Complications

To ensure that no needy patient is deprived of dialysis, NKF continued to support patients through our Portable Subsidy Programme. Needy patients, who pass the means test but cannot be admitted to NKF’s haemodialysis programme because they suffer from other medical complications, are provided with subsidies to receive treatment.

PROFILE OF BENEFICIARIES ON PORTABLE SUBSIDY PROGRAMME

GENDER

40%

Female

60%

Male

AGE≥61≤60

59%41%

RACEChinese Malay Indian Others

64% 24% 12% 0%

RISING TREND OF BENEFICIARIES ON PORTABLE SUBSIDY PROGRAMME

0

100

200

300

400

Patie

nts

YearJun-08

6

5,100% increase

Jun-09 Jun-10 Jun-12 Jun-13 Jun-14 Jun-15Jun-11

41

105

119

187

236

272

312

Mr Balachandram, 59, was born with a hole in his heart. Suffering from diabetes, he had been warned by his doctor that he was at a high risk of contracting kidney failure. His kidneys eventually failed around 2010.

Receiving Highly Subsidised TreatmentHe had to stop work as a crane operator because of his ill health. Due to his congenital heart problems, NKF provides him with high subsidies so that he can receive specialised treatment at a private dialysis centre near his home. He only has to pay $260 a month for his dialysis.

Grateful for SupportBalachandram is thankful to the donors of NKF for giving him the chance to continue leading a fulfilling life with his wife and four children.

Mr Balachandram

The NKF subsidy is very helpful. Without it, I would have to pay a lot more for my dialysis.

“

”

LifeDrops helps encourage patients along their diffi cult journey

$3.67millon

in subsidies were given out

312needy

beneficiariescompared to 272 the

previous year

Qu

alit

y P

atie

nt

Ca

re

34

Children’sDialysis

Assisting Young Kidney Patients through Children’s Dialysis Fund

NKF's Children’s Dialysis Fund subsidised the treatment costs of 21 young patients suffering from kidney failure as well as sponsor the running costs of the Children’s Kidney Centre at the National University Hospital.

$960,000

Funding for the Children’s Kidney Centre

amounted to

PROFILE OF CHILD BENEFICIARIES ON DIALYSIS

GENDER

67%

Female

33%

Male

AGE≥11≤10

57%43%

RACEChinese Malay Indian Others

52% 43% 5% 0%

BENEFICIARIES ON CHILDREN'S DIALYSIS PROGRAMME

0

15

16

17

18

19

20

21

22

23

Patie

nts

YearJun-10Jun-08 Jun-09 Jun-11 Jun-12 Jun-13 Jun-14 Jun-15

21

19

1717

18

2020

23

At the age of two, Charmaine Tan had only 20 per cent of normal vision which was caused by a rare genetic disorder characterised by progressive scarring and the development of cysts in the kidneys. This eventually led to kidney failure at 13.

Providing Relief to the FamilyCharmaine started dialysis treatment to sustain her life. “I was overwhelmed by the medical bills,” said her mother. “We were struggling to make ends meet as my husband was a lorry driver and the sole breadwinner.” So it was a great relief to her parents when NKF provided subsidies for Charmaine’s treatment and they did not have to pay anything.

Remaining PositiveUnfortunately, Charmaine’s eyesight continued to deteriorate until she could no longer see. While she does not know what the future holds for her, she remains optimistic to pursue her dreams of getting a degree and becoming a Literature teacher.

“Although these past years have not been easy, seeing her smiling and coping well warms my heart,” said her mother.

Pursuing

Come What MayDreams

Mdm Lee, Charmaine’s mother

With support from NKF, Charmaine is able to get subsidised treatment and

specialised care at the Children’s Kidney Centre.

“

” 40% of our patients need mobility assista

nce

36

Qu

alit

y P

atie

nt

Ca

re

Patient welfare subsidies totalled

$2.37 millionan increase of

27%

HolisticRehabilitation

for Patients

We do all we can to provide patients with the best care and support. Our care beyond dialysis is a holistic approach where we not only look after the disease itself, but also patients’ emotional, economic and social needs. Many of our patients are old, frail and have mobility problems. To meet their increasingly complex needs, we have rolled out many new initiatives.

Providing Transport Subsidies

Needy patients who require special transport services to and from dialysis centres were given subsidies for taxi, ambulance and van assistance expenses. Needy patients also received $30 per month to top up their EZ-Link cards.

Social Welfare

Helping Neediest Patients with Basic Food Necessities

NKF provided basic food necessities to poor patients through our Grains of Hope programme.

Bursary Awards for Patients’ Children and Grandchildren

Caring individuals and organisations like the Singapore Buddhist Lodge support us through bursary awards for patients’ children and grandchildren to excel in their studies. As such, needy patients do not have to compromise on giving their loved ones a good education so that they can do well and contribute back to society in the future.

80%of patientsare 51 years and above

Over

40%of patients

require mobility assistance

662patients received

subsidies amounting to

$1.6 million

About

Alight one bus stop earlier and walk to your destination

were given to 49 financially needy

students from families of needy kidney

patients

Bursaries totalling

$24,000

Mr Pang Tong Toon

“My house at Jelapang Road is very far from my current dialysis centre at Simei. My wife has to take leave to accompany me to dialysis thrice weekly using a taxi. Not only are the travelling expenses very high, I often feel

very tired from travelling. When I dialyse at this new centre

(Bukit Panjang 2) at Bangkit Road, it will be much easier on

me and my wife.”

Right-Siting of Patients

Over 300 needy kidney patients are on the waiting list to receive treatment at a dialysis centre of their choice. With more new dialysis centres, we are able to right-site them, enabling them to reduce travelling time and transport fees.

of patientsin the Grains of Hope

programme have a monthly gross household per capita

income of $600 or less

72%439patients

received food vouchers and basic

necessities once every 2 months

38

Qu

alit

y P

atie

nt

Ca

re

“ I fell and broke my hip and was hospitalised for 3 months. I relied on others to move around. I joined NKF’s OT programme and am actively doing physical rehabilitation with the exercise specialists. Now, I feel more relaxed, energised and independent.”

Physical Well-being

Mdm Marissa Lee

194malnourished

patients benefited from high energy

and/or high protein oral nutrition supplements

31patients

referred for free dental services

“ After joining the exercise class 1½ years ago, my weight has reduced. I’m fitter, more confident and able to climb the overhead bridge to the dialysis centre.”

Mdm Sakyah

Providing for Patients’ Nutritional Needs

56% of newly-screened patients have some degree of malnutrition. These patients were supplemented with high energy and/or high protein oral nutrition supplements during each dialysis session and those with chewing difficulties needing dental treatment were referred to the Tzu Chi Foundation’s free dental services.

Subsidised Chest-X-rays

NKF collaborates with SATA CommHealth who provide heavily subsidised chest x-rays at minimal or no charge to help patients in the early detection and intervention of cardiac conditions.

Eye and Foot Screenings

Our Staged Diabetes Empowerment Programme (SDEP) continued to provide diabetic patients with knowledge and tools to manage their own conditions through behaviour modification. We also collaborate with the Diabetic Society of Singapore (DSS) to provide subsidised eye and foot screenings through their mobile service at the dialysis centres for patients’ convenience.

Home Glucose Monitoring Kits

We also continue to provide free glucose monitoring kits to encourage diabetic patients to monitor their blood glucose levels diligently.

Medical Welfare

Early detection through appropriate screening helps ensure timely treatment and follow-up

Based on the belief in the value of physical exercise in improving patient health outcomes, supervised exercise classes are conducted to help patients offset the adverse effects of deconditioning due to sedentary lifestyle and prevent premature disability.

Partnering Exercise is Medicine Singapore (EIMS), a programme spearheaded by the American College of Sports Medicine and Changi Sports Medicine Centre, NKF strongly promotes physical activity and exercise as a standard part of patients’ disease prevention and treatment.

New Occupational Therapy (OT) Rehabilitation Programme

This new programme facilitates independence in daily activities and optimise functional capacity of patients. We also have a post rehabilitation programme tailored for patients who are discharged from OT.

500diabetic patients

are using the free glucose monitoring kits

at home

About

Papayas help reduce deterioration of arteries and lessen the risk of heart disease

373patients

benefited from subsidised

chest x-ray services since 2014

40

Qu

alit

y P

atie

nt

Ca

re

We provide buddies for our new patients to help them in their rehabilitation journey. These advocates are trained to become patient counsellors who encourage and coach new patients at dialysis centres. They also volunteer their services in NKF’s Community Outreach Programme to give back to society. They visit patients at hospitals to share their dialysis experience and provide support to pre-dialysis patients. Monthly gatherings are held to enrich patients’ lives through bonding and sharing.

Beams of Hope

NKF launched our storybook Beams of Hope, which features 45 inspiring kidney patient stories. These patients demonstrate strength, perseverance and resolve that kidney patients have because of the compassion of caring people in the community.

Family support is crucial in patients’ rehabilitation journey. However, their families also experience a sense of loss and helplessness seeing their own family members suffering. Our medical social workers collaborate with external agencies like Family Service Centres, Social Service Offices and other Voluntary Welfare Organisations to ensure the diverse needs of our patients are well met.

Family Support and Advanced Care

205 Patient Advocates

25Advocate Leaders

“ It is a meaningful experience to help and guide other patients by sharing my personal experiences so that they feel reassured.”

Patient Advocate Mr Azmi Saini who provides psycho-emotional support to newly-diagnosed kidney patients at the hospital

900patients

attended the monthly patient gatherings

with their caregivers

participated in various enrichment activities, such as

visiting senior activity centres and nursing homes and working on

community projects (marshals at Singapore Sports Hub Opening, SG50 rangoli-making and SEA Games mascot decorations)

100patients

Our care goes beyond dialysisGrapefruit reduces cholesterol, boosts energy and immunity

Patient Advocacy

Recognising Caring Employers of Patients

NKF held our first Extraordinary Employers’ and Courage Awards Ceremony on 3 November 2014 to recognise employers who are supportive of needy kidney patients by offering them jobs or special concessions to help them re-integrate with society. Patients who have taken proactive steps to improve their lives, are gainfully employed and serving their employers long received the Courage Awards during the event graced by Mr Tan Chuan-Jin, Minister for Social and Family Development (then Minister for Manpower).

Patient Advocate Mr Eu Aik Wah

“Talking to fellow patients and bringing smiles to

their faces during dialysis centre visits warm

my heart.”

“There’s an intrinsic reward in working with and helping patients. It's wonderful to see

them being uplifted.Ms Lim Shu Jing

Staff of Patient Advocacy and Rehabilitation

”

Courage Award Extraordinary Employer Award Recipients Recipients

Mr Johari Marzuki Singapore Power

Mr Lau Chin Seng Wing Tai Holdings Limited

Mr Lim Cheng Soon SIA Engineering Company

Mr Mohamed Hairi Bahari Kentucky Fried Chicken Management Pte Ltd

UTC Aerospace Systems

McDonald’s Singapore

S.K. Rosenbauer Pte Ltd

Mr Muhammad Aliwara Ramat

Mdm See Poh Suan

Mr Sze Lee Beng

Mr Darren Lee

Ms Lim Sheng Yun

Qu

alit

y P

atie

nt

Ca

re

MedicalNursing& Care

Empowering Nurses to Lead the Dialysis Centres

Dedicated nurses are empowered and trained to do more advanced clinical work and ensure patient care is not compromised. They are more pro-active in dealing with patient medical conditions and preventing recurring problems at the frontline, allowing doctors to focus more on complex cases. The nurse-led dialysis centres enable NKF to provide well-rounded quality care in a robust dialysis care setting for better clinical outcomes.

“I feel comfortable being attended to by nurses as I see them often and am close to them. Their compassion has helped me in my journey towards better health.”Mdm Koh Swee Choo

Empowered Nurses undergo 156 hours of

rigorous training in

leadership, psychosocial skills

and critical thinking

Achieving Excellent Clinical Outcomes

NKF continuously strives to achieve excellent patient outcomes by providing high quality dialysis. We use high flux synthetic membrane dialysers. Our water quality for dialysis always achieves and often exceeds internationally recommended quality standards. We also conduct regular reviews and timely intervention in our patient management. As a result of these efforts, NKF has one of the highest survival rates worldwide.

Nurses’ Merit Award

Two NKF Nurses, Sadanandan Arockia Sophia and Swarna Lakshmi Jaidave received the Ministry of Health’s prestigious Nurses’ Merit Award. This is the

first time two NKF nurses were honoured in the same year since the Award

started in 1976.

Humanitarian Awards - A Testament to Quality Renal Care

NKF’s doctor and nurses have won prestigious awards, which is a testament of our commitment to have skilled renal personnel who provide stewardship, compassion and excellence to serve the needs of our patients.

Healthcare Humanity Award

NKF’s Director of Medical Services, Dr Mooppil Nandakumar received the Healthcare Humanity Award (HHA) from Mr Gan Kim Yong, Minister for Health. The annual HHA recognises and honours a multi-disciplinary mix of doctors, nurses and allied health professionals who are inspirational role models.

Ms Sadanandan Arockia Sophia (left) and Ms Swarna Lakshmi Jaidave (right)

Our longest surviving patient has been on dialysis for more than 35 years

42

“ I chose to be a healthcare worker because of the immense sense of satisfaction you derive when you see the smiling face of a patient and family members when the patient recovers from their illness or does well with treatment.”

Dr Nandakumar with close to 20 years of service

NKF’s survival rates are one of the

highest worldwide at

93% for one year and 72% for five years

Fractional clearance of urea (Kt/V) is one

key indicator for measuring dialysis adequacy

of patients achieved desired

outcome of Kt/V ≥1.2

95%

Improving patients' haemoglobin level results

in better physical tolerance and quality of life

95%of new patients achieved

Hb level of ≥10gm/dl within 6 months.

Intermediate Long-Term Care Quality Festival Poster Competition 2015

A team of NKF nurses won our first Gold in this competition by Ministry of Health’s Agency for Integrated Care for a pilot study where nurses and medical social workers collaborate to serve patients’ psychosocial needs.

Permanent catheter* infection rate in

our centres is

low at 2.66**

against international benchmark of 4.68

*Used for blood to flow from patient to the machine and back

** Per 100 patient months

“Being in charge of a nurse-led centre empowers

me to guide and lead the frontline nurses to provide

better patient care, ultimately

making a positive impact in their

lives.Ms Lucy Lu

Advanced Clinical Nurse

”

“I used to think that by going on dialysis, a patient cannot live a

fruitful life for long. But look at me. I am still alive and active

after more than 35 years.Mr Richard Tay

NKF’s longest surviving patient

”

44

Qu

alit

y P

atie

nt

Ca

re

EnhancingCapabilities

Organisational

The Venerable Yen Pei-NKF Research Fund continues to support renal research in the areas of clinical and translational research. The 13th Grant Call in January 2015 attracted many applicants from the restructured hospitals and academic institutions. The awarded projects were insightful and of good quality. NKF followed up with the 14th Grant Call in July 2015 specifically for projects focusing on prevention of kidney diseases/failure.

Details of Grant Calls Awarded in FY 2014/15

Grant Call Date Proposals Proposals Total Amount Received Approved Approved

13th Jan 2015 11 3 $228,730 Grant Call

Approved Projects for FY 2014/1513th Grant Call

Project Title Recipient Expected Date of Completion

Building the Kidney Confidence Programme: A phase 1 study to understand facilitators and barriers to timely decisions around dialysis initiation.

Characterisation of Autoantibodies (Autoantibodies to PLA2R (Anti-PLA2R Ab) and Autoantibodies to Thrombospondin Type-1 Domain-Containing 7A (Anti-THSD7A)) in Patients with Idiopathic Membranous Nephropathy and their Correlation with Disease Activity and Clinical Outcomes

Role of Zinc a2 Glycoprotein in the Development and Progression of Albuminuria in Type 2 Diabetes Patients with Renal Insufficiency

Dr Terina Seow Dec 16 Ying Ying

Dr Mok Yanjia Irene Jun 18

Dr Moh Mei Chung Jun 18

Approved proposals

3 90 20 70

Total projects awarded since

2007

Ongoingprojects

Completed and soon to be

completed projects

“ At NKF, I have been given many opportunities to take up various courses such as the Advanced Diploma in Nephrology with Nanyang Polytechnic. This course has greatly widened my knowledge in the field of renal nursing and has helped me manage my patients more efficiently in the dialysis centre. The knowledge and skills gained have made me a more competent and confident nurse.” Ms Cynthia Wong Senior Staff Nurse

Commitment towards Continuous Learning and Development

NKF continued to enhance staff's technical and soft skills training for career growth, talent retention and higher level of patient care.

Nursing Course Sponsorships

We provide nursing course sponsorships for diploma, advanced diploma, degree and master’s progamme.

Internship Programme for Students from Higher Learning Institutions

Internship opportunities were provided for polytechnic and university students to enable them to have experiential insight into dietetics, exercise & fitness, medical social work, nursing, patient rehabilitation and bio-medical engineering. The internship programme provides NKF a platform for talent recruitment upon their graduation.

Intern Quek Zhi Rui Business Management undergraduateSingapore Management University

11 tertiary students

with internship opportunities in various healthcare

fields

We provided

“ My time with NKF was enriching. It gave me great satisfaction to know that the work I had done would go far in helping kidney patients. I am motivated to seek a career in the healthcare industry and social sector.”

We have given Life & Hope to about 8,000 patients

SupportingResearchKidney Diseasein

Breakfast is the most important meal of the day

Qu

alit

y P

atie

nt

Ca

re

46

&PreventionEducationMore than

employee retention rate92%

compared to the healthcare industry’s

84.5%

“ Having a harmonious relationship and strong team bonding among the staff in the dialysis centre helps to create a positive work environment. A happy workplace boosts productivity and competency, which in turn benefits patients as staff can work well together to manage patient care.”

Ms Judy Zhang Xia Clinical Nurse Manager

Gold in the “Best Diversity & Inclusion Strategy” category

Silver in the “Best Employer Brand Development” category

“ We will strive on for an ideal workplace where employee engagement level and productivity

continues to be high so that our patients can continue to receive the best treatment and care.”

Mr Edmund Kwok CEO, NKF

Human Resource Awards - A Testament to Excellence in Employee Wellness, Engagement and Productivity

NKF received the following awards, which is a testament of our continuous efforts to foster employee wellness, harmony and inclusiveness in the workplace, which boosts productivity to better serve kidney patients.

Gold in the Singapore HEALTH Award

NKF won Gold in the Singapore HEALTH Award 2014. The HEALTH (Helping Employees Achieve Life-Time Health) Award, held biennially by the Health Promotion Board, acknowledges organisations that care deeply about employees’ health and well-being.

HR Asia Recruitment Awards

NKF won Gold in the “Best Diversity & Inclusion Strategy” and Silver in the “Best Employer Brand Development” categories. This is the only regional recruitment awards dedicated predominantly to in-house talent acquisition teams in Asia and judged solely by senior HR professionals. It acknowledges companies from around Asia-Pacific leading the way in talent acquisition strategy and execution, raising recruitment standards and inspiring excellence.

Employee Engagement Index

increased to

5.09out of 6from 4.85 in 2013

48

&PreventionEducation

With an ageing population and increased incidences of diabetes and hypertension, kidney failure is on the rise. NKF is committed to stem out this rising trend by preventing the onset of kidney disease. With our $10 million Education and Prevention Fund, we are pushing ahead with our efforts to create awareness of kidney disease through early detection, intervention and prevention. We want to empower people to take care of their health and save on medical costs over the long term.

Kidney Discovery Centre

Our Kidney Discovery Centre (KDC) has hands-on exhibits where visitors experience a journey that makes them understand better the functions of kidneys and the plight of kidney patients, bringing home with them clear messages on the importance of taking care of their health.

Kidney Health Education Bus

Our kidney health education bus with interactive exhibits continues to bring preventive healthcare to the community’s doorstep and encourage them to lead a healthy lifestyle through fun and experiential learning.

Schools Outreach Programme

Many schools participate in our outreach activities which include assembly talks, health booths and roadshows to create awareness on kidney health. Through this partnership, students add a new dimension to their school learning, care for their kidneys by adopting a healthy lifestyle and develop compassion and social entrepreneurship through our Champs programme.

Healthy Mondays

NKF continued to organise Healthy Mondays for organisations, comprising activities such as health talks and health screenings to motivate employees

to create a culture of wellness and start the week off healthy.

Mr Lim Yuen TuckTeacher at Fairfield Methodist School (Secondary)

“ The students have a lot of take-back from this place (Kidney Discovery Centre). It’s very informative and makes the textbook come alive. The diagrams, dialysis machine and hands-on activities allow them to apply what they have learned so that it becomes relevant.”

students benefited from our

Schools Outreach Programme

Over

30,000 visited our Kidney Health Education Bus

8,000over

people

92 organisations participated in

Healthy Mondays benefiting

over

2,200 people

Patients go through 4 hours of dialysis thrice weekly

people visited the KDC since its opening in 2011

Over

26,000

94% of visitors surveyed gave

positive feedback on the KDC

people reached through education and prevention

initiatives

1.4 million

50

Edu

ca

tion

& P

reve

ntio

n

Targeted Programme for High Risk Groups

We work with different organisations to reach out to different groups in the community to raise awareness of the importance of kidney health among high risk groups such as the elderly, those

with diabetes as well as family members of kidney patients. As part

of our outreach initiatives, we are collaborating with Geng Sihat (sihat

means healthy in Malay), a movement started by the community to empower the Malay

community to take control of their health. Members of Geng Sihat participate in healthy programmes such as supermarket tours, exercises, cooking classes and health screenings. Health messages through a radio campaign also benefited the Malay community.

Collaborated with Geng Sihat, reaching

out to

400,000 people in the Malay

community

Community Health Programmes

NKF continued our education and prevention efforts by collaborating with grassroots and religious organisations and social service agencies to conduct various health programmes for the community to know more about kidney disease and prevention.

13,000 people

participated in our health screenings, health talks, roadshows and dialysis

centre open house events

Over

“ Health is precious and not only is it a gift for oneself, ensuring that we remain healthy is also the best gift we can give to our families.”

NKF’s new “Live Right” Ambassador Isa Halim. He is a role model, raising awareness in the community on the importance of making healthy lifestyle choices, especially among the youths.

“ I am pleased that we can proactively take the initial step towards moving the community to a better era of health through such an informal community platform.”

Dr Abdul Razakjr Omar Founder of Geng Sihat SG

Life is Beautiful TV drama series had a

900,000 viewership

Public Education through Mass Media

NKF also reaches out to the community by partnering with the media to spread the messages through various events, channels and media stories.

Life is Beautiful

NKF’s Life is Beautiful 20-episode television drama series from 5 March to 8 April 2015 brought to attention how kidney failure not just affects the patient but also his or her family and encouraged viewers to look after their health.

Obesity can weigh you down so start exercising and stay healthy

To lose 0.5kg of fat, a person has to burn approximately 3,500 calories

“I find the supermarket tour very useful and informative. I now have a better

idea of how to choose healthier food, especially through reading the labels

on the packaging.Mdm Haslinah Lilian Tay

”

Edu

ca

tion

& P

reve

ntio

n

PartnershipsCommunity

Love Life Love Your Kidneys

In conjunction with World Kidney Day, NKF organised “Love Life Love Your Kidneys” on 14 and 15 March 2015 at the National Library Building to raise awareness of kidney health and the benefits of peritoneal dialysis (PD) to over 800 participants.

Health Messages at MRT Stations and Bus Hubs

We partnered with Moove Media who provided free media space to spread health messages at North East Line MRT stations and bus hubs to encourage healthy living.

Spreading the message of kidney health through the mass media.

Useful items with health messages were given out to participants at our year-round events and activities to promote a healthy lifestyle.

52

54

Encouraging

PartnershipsCommunity

NKF Circle of Hearts

Volunteers provided friendship, care and emotional support to help patients cope better with their long-term illness.

Training Programmes

Training programmes are provided to equip volunteers with the necessary skills to help patients

Appreciating Volunteers

NKF celebrated Volunteer Appreciation Day 2014, with over 280 volunteers from all walks of life at the NKF Centre on 18 October 2014 to recognise their efforts.

NKF supports 90% of the Nation’s needy kidney patients

“ I understand more about the social and psychological effects of kidney failure on patients. When visiting the patients, I will be able to understand more of where they are coming from.”

Ms Lidia Wong Yan Xin who attended the training on developing an empathic understanding of kidney patients

Mu

shro

om

s a

re s

low

-re

lea

se e

ne

rgy

foo

d,

wh

ich

he

lps

sta

ve o

ff h

un

ge

r pa

ng

s

Volunteerism

in their rehabilitation journey. Other year-round workshops included mobility transfers for patients on home dialysis, mind stimulation activities, understanding psychosocial aspects of chronic haemodialysis and counselling for critically-ill patients.

* based on the average $20 per hour wage of service sector employee (Source: NVPC, Dec 2010)

Therapeutic Programmes

With the evolving needs of the patients, new therapeutic programmes were introduced to improve patients’ well-being. The Hospitalisation Visitation Programme was introduced where volunteers provided befriending and counselling support to patients who have been hospitalised for more than a month.

Another new programme is pet-assisted therapy where the Cat-Assisted Therapy Singapore conducted sessions using therapy cats to help patients in their recovery and well-being.

Volunteers also continued to provide regular clinical therapeutic sessions to patients through the Mind Stimulation Activities (MSA). This programme has received the recognition and support from the Psychotherapy Association of Singapore (PAS), SIM Psychology Society, NUS Psychology Society and James Cook University (Singapore).

Volunteers committed

13,000 hours amounting to

$260,000*

of man hours

200 hours were spent during

the Mind Stimulation Activities

More than

240 volunteers

benefited from 13 training workshops

160 tripsto escort patients with

mobility issues for hospital visits

Volunteers made

volunteers benefited more than

1,000 patients

Over

1,700

“It is important for us to take time off from our busy lives to look at a different side of

the world. For most of us, it is just a 9 to 5 job

but for the patients, dealing with health

issues and coming for dialysis 4 hours every

other day is for a lifetime.

Mr Gordon Ng volunteer from

Credit Suisse AG

”

Co

mm

un

ity P

art

ne

rsh

ips

56

Monthly Giving through LifeDrops

LifeDrops is our major source of donation where donors give conveniently through automatic monthly deductions. This way of giving enables us to keep fundraising expenses low and the savings can be channeled to help even more needy patients.

$13.9

million raised through LifeDrops,

contributing to

67% of the overall donations

“ Even a small donation every month goes a long way towards helping kidney patients. LifeDrops is very easy and practical and I hope more people can join me as kidney patients need a lot of support from the community in their treatment and rehabilitation.”

Date: 7 March 2015 (Gala Night)

Time: 6.30pm – 10pm

Venue: Drama Centre Theatre National Library Building

Guest-of-Honour: Mr Heng Swee Keat Minister for Finance (then Minister for Education)

Amount Raised: Over $700,000

Expenses: $200,575

Date: 12 April 2015 (Campaign Launch)

Time: 2pm – 4pm

Venue: Wisma Atria Mall

Amount Raised: Over $400,000

Expenses: $9,450

Prosperity for Generations

Four generous well-wishers came together to organise the “S R Nathan SG50 Charity Programme”, in which our former President of Singapore commissioned 138 pairs of porcelain vases to raise funds for charities. NKF was privileged to receive a pair of these limited edition vases to raise funds for our needy patients.

of the total funds raised,

Fundraising expenses amounted to

13.9%well below the 30%

as stipulated by the Charity Regulations

Mr Christopher Tan Founder of Smartec Pte Ltd

Charity Musical “Titoudao”

NKF presented our Charity Musical “Titoudao” to do more for peritoneal dialysis (PD) patients and increase awareness of this treatment as a good alternative to haemodialysis.

Every dollar you donate will go entirely to patient care and education & prevention initiatives

Raising Fundsto Help Patients

Ms Han Yong May Associate Editor cum News Editor, Lianhe Zaobao. 55 staff from Lianhe Zaobao supported NKF by joining as LifeDrops donors. The Newspaper also appealed to the public to join the scheme and help needy patients.

“ I’m happy to support LifeDrops as it helps ensure a steady stream of funds for the poor patients who require long-term and expensive treatment.”

Co

mm

un

ity P

art

ne

rsh

ips

58

Donors’ Appreciation Movie Screening

In appreciation for our donors’ steadfast support, over 200 donors were treated to the movie screening Ah Boys To Men 3: Frogmen on 23 February 2015 at GV Vivo City. The screening was kindly sponsored by Director Jack Neo and Mr David Low, Group CEO of Futuristic Store Fixtures Pte Ltd.

SCAL’s Unwavering Support for Needy Patients

The Singapore Contractors Association, committed $900,000 to sponsor a new dialysis centre in Yishun, making it the second dialysis centre they have sponsored. Funds will be raised from their Annual Charity Golf Tournament in 2015 and 2016 and matched dollar-for-dollar by a government grant.

Caring Buddhist Temples Raise Funds for Kidney Patients

In conjunction with Vesak Day celebrations this year, 25 Buddhist Temples raised about $100,000 through the Vesak Day Charity Drive “The Spirit of Benevolence”.

Dialysis Machine Sponsorship

28 caring donors contributed over $1 million to sponsor 55 new dialysis machines. As one machine can benefit six patients, 330 needy patients are benefiting from these machines. NKF carried out plate-mounting ceremonies at various dialysis centres to recognise dialysis machine donors.

Thong Teck Sian Tong Lian Sin Sia donated $450,000 to replace 22 old dialysis machines at their sponsored dialysis centre in Woodlands.

On top of their regular gifts toward the recurrent operating cost of their sponsored dialysis centres, the Singapore Buddhist Welfare Services and Toa Payoh Seu Teck Sean Tong also took the initiative to donate a new dialysis machine for the additional station at their centres in Hougang and Yishun respectively.

Grassroots Organisations/Community Support towards A.K. Giver Programme

Kembangan-Chai Chee Citizens’ Consultative Committee (CCC), Yio Chu Kang CCC and Tampines West CCC continued their support for our A.K. (Artificial Kidney) Giver Programme with donations of $17,280, $12,240 and $10,000 respectively which benefited 110 needy patients.

Date: 4 June 2015

Time: 7.30pm – 9.30pm

Venue: Esplanade Concert Hall

Amount Raised: Over $200,000

Expenses: $34,994

SG50 Insurance Golf - Swing for Charity 2015

As part of the insurance industry’s contribution to celebrate Singapore’s 50 years of independence, General Insurance Association of Singapore, Life Insurance Association of Singapore, Singapore Reinsurers’ Association and other individuals in the insurance-related industry organised the SG50

FedEx Cares Week

In conjunction with FedEx Cares Week, FedEx Singapore donated $12,000 to provide basic groceries and household necessities for NKF’s neediest patients. Their staff packed the items and over 100 staff and 20 FedEx vans were deployed to personally deliver the items to 370 patients on 20 September 2015, bringing cheer and joy to their homes.

Yuhua Grassroots Leaders and Residents Raise Funds for New Dialysis Centre

To benefit needy patients in the west, Yuhua Citizens’ Consultative Committee (Yuhua CCC) with the support of Ms Grace Fu, Minister for Culture, Community and Youth and MP for Yuhua, came forth to build a new dialysis centre in Jurong East Street 21 through several SG50 fundraising initiatives. Yuhua CCC and its residents raised $1.2 million, matched dollar-for-dollar by the Government. Guest-of-Honour at the Yuhua-NKF Dialysis Centre Fundraising Dinner on 22 May 2015 was Mr Tharman Shanmugaratnam, Deputy Prime Minister.

“Budak Pantai & Friends” Charity Concert

In celebration of our Nation’s 50th Birthday, NKF collaborated with Budak Pantai, an a cappella group, to organise “Budak Pantai & Friends” Charity Concert. Made up of Gordon, Mike, Joe, Kah Keh and Danny, they performed with other local groups such as The Main Wayang Singers, Dance Thrilogy and many other friends to raise funds for needy patients.

More funds are needed to refi ne the treatment to better meet patients’ evolving needs

Insurance Golf – Swing for Charity 2015 on 15 July 2015 to benefit the needy in society. NKF was grateful to receive a $135,000 donation as one of the beneficiaries.

Mr Khoo Seng Thiam Managing Director, FedEx Singapore

At FedEx we are committed to support the social needs of the local communities where our team members live and work, so we welcome this opportunity to leverage our logistics expertise to deliver food provisions and household necessities to the families of kidney patients in Singapore who need them most.”

“

Co

mm

un

ity P

art

ne

rsh

ips

60

Our gratitude to all our donors for their strong support, compassion and generosity in helping to save and rebuild lives. Below are our donors who have made outright contributions of $5,000 and above or

monthly donations of $100 and above from 1 July 2014 to 30 June 2015.

BenevolentDonors

Individuals

Average patients’ lifespan is between 10 – 12 years

Our

Ang Boon Hong RonnieAng Chai Luan JoyceAng Chor Meng Ang Hun Khoon Anwar Edward Au Miew Wei Bharvani RajanBhaskaran Segaran Nair Boey Siew Fook MichaelBoh Chek KwongChai Chin LoonChan MichaelChan Aik Hui (Dr)Chan Chee Kong Chan Chee Soon Peter Chan Chow Siang Avril Chan Hian SiangChan Kuan Heng @ Sek Tat SumChan Mei Lide Chan Sook Fun YvonneChan Tio Yong MichaelChan Tur Wei Chan Yok Yue Chandrapaul Obed BenedictChang Kuan Wee Stephen

Chang Mee Hong Cheah Lai Ching Cheah Phui Kheng AdrienneChee Keng Lian Chee Wai Heong JosephineCheong Chin Joo GeraldCheong Kok Hom Cheong Wai Fong FlorenceCheung Chuan Woo Chew Ngee KwoonChew Poon Niam Chew Siew Lay Chia Chee Ming Timothy Chia Hung King Chin Hang PingChng Hak Loy Chong Kok Yong Chong Wee KeeChong Yeh Sun Choo Boon Loon Choo Hui Leng Choo Lay Hwa Chow Joo Ming Chow Yuen Yong AlvinChua Ai Gek Delia

Chua Bee Suan Angela (Mrs)Chua Chong Cheng Chua Chor Chuan Chua Guek Liang MollyChua How Kian JosephChua JosephChua Soh Kheng Chua Swee Meng WilliamChua Tong HaiChua Yeow Kiang RaymondChung Lai Leng Ruth Dilhan Pillay Sandrasegara Ee Boon Kwee Er Soon Yap Fazilah Abdul Aziz Fenny MaynardFoo Peng Chuan Foo Yoke Khan Foong Yeow Meng Foong Yim Ping ReginaGoh Ah Chye Goh Ah Jee Goh Ah Lek Goh Seak Choon Goh Teck Leong Andy

Goh Wee Hiong LawrenceGrimberg Joseph Guee Swei Cheng JacquelineHan Chen Kong JeffreyHatim Fidahusein Nakhoda Hee Chong Yin Heng Siang Yong Ho Bock Wee LouisHo Boon Cheong Ho Guan Qi Ho Sen Loong David Ho Yoke WahHooy Siew Kuen SereneHuang Li CocoHuang Meng Ching Huang Shew Jay JennyHwang Soo JinJaon Bohari Judy YeoKer Thian Lai Khaw Boon Wan Khoo Eng Lian Khoo Kim Geok JacquelineKhoo Yew Chuan BenjaminKlassen Johan Jerome

Koh Bee Suan Koh Hui Hong Koh Liang Mui JennyKoh Wee Nah Kong Hung Lau PaulKwan Yuen Ching NatashaKwek Ai Ser Kwok Ngat Khow Lam Kwok ChongLau JenniLau Poh SengLau Wai Leong Titus (Dr)Law Beng Kok Leau Chee Yung Lee Ah Suan HydrimLee Chee Yong MatthewLee Cheng Ho Lee Chew Loh StanleyLee Chong Sian Lee Hood Yew Alfred (Dr)Lee How Giap Lee Mo Cheng MikeLee Nguet Kwang Lee San Min PaulLee Tee Chin Lee Wan Choy Lee Xiao Qing Lee Yih Chyi Lee-Goh Gaik Choo Peggy (Mrs)Leong Chee Onn Leong Wing Yew ErnestLeong Yen Wah Li Junsheng Lie Cindy (Mrs)Liew Cheng Song Liew Ken FoonLim Ah Hiong JaneLim Aik Ching (Mrs)Lim Ban Lee Lim Cher Kia AloysiusLim Choo Leng Lim Christine (Mrs)Lim Chwee Kim Lim Geok Hwa (Dr)Lim Hock Chee Lim Juat Tu Lim Keng How JasonLim Khim Hoe Lim Kong Hiong Lim Leong Chuan Lim Lu Giok AmyLim Mei Guei Michelle (Mrs)Lim Saw ChingLim Swek Nee AmyLim Tiong Seng Lim Tiong Yee

Lim Wee Meng LawrenceLim Wee Phing Lin Wai Hung Lin Zikai EdwinLinn Yeh Ching (Dr)Liu Jun Rong JamesLiu YiningLo Szi Wei Longman Simon JohnLow Kin Chiang RichardLow Meng Cheng Low Suat Tin JoniLow Wai Sing Low-Chee Gek Eng Lily (Mrs)Lui Man Chi MaryLum Kah Weng DanielLye Shoon Fong LawrenceMai Ah Ngo Mohd Nasrul Abdullah Mok Kwok Wah LawrenceMok Kwong Weng Muhammad Khairi Darus Na Boon Chong Neo Lay Kuan HazelineNeo Siong Heng Neo Tiam Boon Ng Ah Teck Ng Cheng Thye Ng Ek Chong @ Djajusman Ng Hoon Hoi Ng Khim Han Ng Poh Seng Ng Seh Tiong Ng Siok Hoong Ng Soon Kheng Ng Tiong Jin Ng Tya Ah AndrewNg Wee Lee WillyNg Woo Hong Nganthavee Suckchai Ngo Chun Yong AndrewNyan Yew Loong JamesOan Chim Seng Oh Thay Lee Ong Boon Kong Ong Chee Khoon Ong Chin Eng Andrew Ong Ching Khiam Ong Eng Siong Ong Guan Hwa Ong Hian Seng JerryOng Ing Woei DennisOng Kim Chee Ong Kok Chye StevenOng Siu Ming Ong Swee Hoo

Ooi Kooi Tin Pang Pok Parthasarathy Subramanian Phang Soo ChinPhang Weng Wan JayPhoon Kum Yuen Phoon Kwong Yun IanPhua Hong Swee Phua Kim Guan Po Chee Chow KavinPoh Cheng Lam AnthonyPoh Liong Pin Poh Sin Choon Quah Kee Swee Quek Gim Pew Roch Cyril AlexanderSaw Cheng Chye Seah Chong Teck Seah Siew Suan Seah Swee Poh See Lay Hoon Seek Ngee HuatSendy Prasetyo KhowantonoSharma Kapil Dev Sheila Christine Anselmi Sim Bee Wah MichelleSim Hwee Kheng Sim Khien Fwee JeffreySim Poh Ping Sim Siew Thong Singam K K Siti Faridah Khairoman Sng ElvinSng Cheng Hai So Chee Meng KennethSoh Kim ChuaSoh Lee Yong Soo Choi Pheng Soumini Nair Soundararajan NSum Mei LingSumarta TennySusan Jacob Sze Chun Chau Tam LetitiaTan Bee Hiok Tan Beng Kiat EricTan Bo Tan Tan Boon Hock HanselTan Chim Hoon Tan Choon King Tan Chuan Yeow Tan Eng ChyeTan Huay Mien CarinaTan Kah Tin Tan Kian Huat Albert

Tan Kiat Hwee JohnTan Kok Hwee MichaelTan Kuan Guan DerekTan Lee Eng Tan Mun Choy Kenneth Bertram Tan Peng Juoi WilliamTan Se Hok DavidTan Seok Kee JenniferTan Seow Leng Tan Siew Leng TaraTan Siew Teck LawrenceTan Song Chiang Tan Tow Kwang ChristopherTan Wai See Tan Wai Yean Tan Wee TengTan Wye Tong Jason Tan Yen Pew Tan Yeo Chiam DannyTan Yew Seng Tan Yit Poh Tang Kian CheongTay Eng Kng Tay Hwee Pio Tay Kheng Hin Tay Kok Leong Tay Soon Seng Tay Woon TeckTeng Kar Moi Teng Mui Mui Teo Beng Teck Teo Cher Kian Teo Poh Heng Teo See See Teo Seng San Teo Soon Chwe RaymondTeo Tiong Aun Teoh Hooi Leng Ter Kim Cheu Than Siang Yean Thian Boon Hua Thio Gim Hock Thong Fook Sang AlbertToh Beng Heng Toh Cheng Wan Toh Han Song JimToh Hing Wah JairoToh Joo Huat Tong Kien SengTong Ming Shen Tuan Shi-Ann Li Voo Li Yin Jeanne MarieWang Jern Hung Way Suk-Yee CatherineWee Hian Ann Windersalam Shanmugasundar

“I’m happy to contribute in whatever way I can to help needy patients cope

with the high cost of dialysis and provide a lifeline for them. I’m also encouraged that I get a tax-deduction of 3 times the

value of my donation.Madam Yee Mei Lin @ Jean Ang, who is on the monthly

LifeDrops scheme, donates new dialysis machines and helps out as a volunteer.

”

62

Organisations

NKF is forever grateful to the late Mr Lee Bock Guan, who passed on in August 2015, for his selfless giving to humanity. While he was President of The Singapore Buddhist Lodge, he benefited needy kidney patients by building new dialysis centres, helping them cope with living costs and encouraging them to face the future with optimism.

Our Committed VolunteersWe are thankful to all our volunteers for their contributions and efforts to help our patients in their journey towards rehabilitation.

Individuals who received NKF's Outstanding Award:Edwin Khoo Latipah Bte Mohd Noor Selamat Bin Haji Ahmad Wong Siew Cheong

Organisations/Religious Groups/Educational Institutions who received NKF's Certificate of Appreciation:Aaxonn Pte Ltd Anglican High SchoolAntiants Envirocare Pte LtdBedok Methodist ChurchBoscombe Life Community ServicesBuddhist Compassion Relief Tzu Chi FoundationChangi Simei Community CentreChangkat Changi Secondary SchoolChoa Chu Kang Secondary SchoolCi Yuan Community Centre Youth ClubClementi Community CentreCompassionate Arts GroupCroda Singapore Pte LtdDirad Pte LtdExpat GivingFederal Express (S) Pte Ltd

Great Eastern Life Assurance Co LtdHwa Chong InstitutionHwa Chong International SchoolHwa Chong Junior CollegeInnova Junior CollegeJames Cook UniversityJCU 360 ClubJitterbugs SwingaporeJurong Spring Community CentreLeonGold Trading Co Pte LtdMasjid Hajjah Rahimabi Kebun LimauNanyang Polytechnic, School of Information TechnologyNgee Ann Polytechnic Community Service Interest GroupNTU International Student CentreNTU Nanyang Business School Tourism & Hospitality Management Club

Ang Poh SuanAw Soh Tin JennyChandrika D/O RetnamChang Kum FattChia Meng ChoonChong Guan Hong Jacinta AliceChong Lee Nam DaphneChong Yong Poey PerryChoy Yin Fong ChristinaChu Chui Pun CatherineEswaravaka Dananjaya ReddyFaizah Binti Abdul KadirFoo Siew Ling VivianGaw Shun TingHoon Siew JeeHum Wai Hon HumphreyKamsiah Binte Abdullah

Individuals who received the National Council of Social Service 5 Years Long Service Award:

Khatijah Bte KassimKhoo Chiew Heok RosalynKhoo Pak Tiang KellyKuah Poh Chin KerryKuar Siow Poh BrendaLim Keon Hui AngieLim Poh Heoh IreneLim Siew XinLoh Kok YewMuthusamy SellammalMyint Zu MyaingNg Yu XuanNor Sayati Binte Shafie Mrs OsgodbyNurhaizirah Binte NasirPonraj SudhakarRuzianah Binti SaripSan ThuSandiah D/O Suppiah

NKF has made every effort to ensure accuracy of the information. We apologise should there be any omissions or errors.

Sanjana BalakrishnanSarinah Binte AzizSeet QihuiSeow Hui HuangShue Lin PakSng Siang KeeSoh Eng AnnSoh Kok Kheng PhilipSripornsawan TanakanyaSuhana Binte AdiTan Hai PengTay Cheng Choo SusanTing Tau NayWee Chia LingWong Siew May @ Choy Yuet HoWong You Cheong EricYu Chuan FengYu Ting TingZhang Xinying Sharon

To survive, most patients rely on lifetime dialysisDialysis patients can only consume 500ml – 1,000ml of fluids daily

NTU Office of Global Education & MobilityNUS Psychology SocietyOOCL (Singapore) Pte LtdPaya Lebar Methodist Girls' School (Secondary)Pei Hwa Secondary SchoolRaffles InstitutionSATS LtdSIM Psychological SocietySIM School of Human Development & Social ServicesSingapore Buddhist Youth MissionSingapore CustomsSingapore Kindness MovementSmartLabSMU Rotaract ClubSwiss Cottage Secondary SchoolThe Northern Trust Company (Singapore Branch) Whampoa Community CentreYishun Town Secondary School

A Special Tribute

Co

mm

un

ity P

art

ne

rsh

ips

Wong Hein Jee LesterWong Kok On Wong Shueh Lih ShirleyWong Soon Chee AnnieWong Thien Yang MalcolmWong Tim Meng Wong Yung Yee Woo Chee Seng RaymondWoo Phay Keow SusanWoon Cheong Ming WalterWoon Mui Lang Woon Wee HaoWuan Poh Fatt WilsonYassemin Md Said Yee Mei Lin @ Jean AngYeo Eng How AlbertYeo Lee Hoon LilyYeo Li Noi DoreenYeong Wee Yong Joseph (Dr)Yip Ai Kia Yogasundaram Krishnan Yong Kon Yoon Eugene Yu Li Pin Yu Lo Si RosyYuen May Foong JenniferZaleha Tamby Zhang Yu

Addall.Com Pte LtdAdventra Pte LtdAegis Building & Engineering Pte LtdAlliance Concrete Singapore Pte LtdAmerican International Industries (Pte ) LtdAnson TailorAsia Pacific Breweries (Singapore) Pte LtdBaxter Healthcare (Asia) Pte LtdBHCC Construction Pte LtdChong Hood Lim Association Core Building Specialists Pte LtdCSC Holdings LtdCSD Sealing System Pte LtdDaikin Airconditioning (Singapore) Pte LtdDong Jian (Singapore) Pte LtdE.id Projects Pte LtdEbenezer NDT Services Pte LtdEdward De Bono Training Private LimitedFortinet Singapore Pte LtdFresenius Medical Care S'pore Pte LtdG-Force Network Pte LtdGlobal Hydraulics Pte LtdGrandwork Interior Pte LtdHexacon Construction Pte LtdHighway International Pte LtdHo Lee Construction Pte LtdHock Lian Seng Infrastructure Pte LtdHoe Kee Hardware Pte LtdHwa Seng Builder Pte LtdJanssen, a division of Johnson & Johnson Pte LtdJ'Kids Amusement Pte LtdJYC-NCL Pte Ltd

Kembangan-Chai Chee CCCKoh Kock Leong Enterprise Pte LtdKoo Chye Ba Sheng Hong Temple San Qing Gong Pte LtdKoon Teck Tng Temple Kuan Im Tng Temple (Joo Chiat)Le Champ (South East Asia) Pte LtdLentor Ambulance Pte LtdLi Shao-Bo Zhen Qi Yun Xing SocietyLian Soon Construction Pte LtdLorong Koo Chye Sheng Hong Temple AssociationLoyang Tua Pek KongMeiban Group Pte LtdMitsubishi Electric Asia Pte LtdNanyang Primary SchoolNew Creation ChurchNgai Chin Construction Pte LtdNuform System Asia Pte LtdObayashi Singapore Private LimitedOES Construction Pte LtdPavilion Foundation LimitedPei Hwa Foundation Limited

Penta-Ocean Construction Co LtdPeri Asia Pte LtdPremier Structure Pte LtdPrima LimitedPuat Jit Buddhist Temple Qi Heng Construction Pte LtdQS-First Pte LtdRaffles Medical Group LtdRoche Singapore Pte LtdRotork Controls (Singapore) Pte LtdRSM Chio Lim LLPRyobi Kiso (S) Pte LtdSakyadhitaSamwoh Corporation Pte LtdSATS Staff AssociationSembcorp Design & Construction Pte LtdSheng Hong Temple Showy Private LimitedSiem Seng Heng & Co. Pte LtdSin Hong Thai Engineering Pte LtdSingapore Buddhist Welfare Services

Singapore Buddhist Youth Mission Singapore Totalisator BoardSteen Consultants Pte LtdSuper Coffee Corporation Pte LtdSUTL Corporation Pte LtdTampines Chinese Temple Tampines Court Pte LtdTampines West Citizens' Consultative CommitteeTC Chua Construction Pte LtdTeambuild Engineering & Construction Pte LtdTek Feng Lau San TangThe Buddhist UnionThe Great Eastern Life Assurance Co LtdThe Northern Trust CompanyThe Singapore Buddhist Lodge Thomson Shin Min Foundation Thong Teck Sian Tong Lian Sin Sia Tian Kong Buddhist Temple Tiong Aik Construction Pte LtdTiong Seng Contractors (Pte) LtdToa Payoh Seu Teck Sean Tong TTJ Design & Engineering Pte LtdTuas Pek Kong Keng Management Council Turbo One Pte LtdUBS AGV3 Construction Pte LtdVobis Enterprise Pte LtdWhizz-work Pte LtdWing Ship Marine Services Pte LtdWoh Hup (Private) LimitedYahya Abdulhussain Lukmanji Saif Charity TrustYan San Metals Pte LtdYio Chu Kang CCC Community Development & Welfare Fund CommitteeYixin Precision Engineering Pte LtdYongnam Engineering & Construction (Pte) LtdYTL Starhill Global Property Management Pte Ltd

Individuals

64

The full set of audited financial statements is available at www.nkfs.org to save on printing costs as well as care for the environment.

OVERVIEW OF FINANCIAL RESULTSFOR THE YEAR ENDED 30 JUNE 2015

StatementsFinancial

1 in every 9 adults has diabetes and almost half were not aware of their condition

Re

d p

ep

pe

rs a

re t

op

me

tab

olis

m b

oo

ste

rs,

he

lpin

g t

he

bo

dy

to b

urn

fat

1. Overall results for FY 2014/15 was a surplus of $6.0 million made up of surplus from operations of $3.3 million and investment income of $2.7 million.

2. Deficit from operations of $27.1 million was higher than last financial year by $3.6 million (15%). This was due to the significant increase in number of dialysis patients and beneficiaries which had risen by 252 to 3,566.

3. Deficit from operations was fully funded by donations and other income of $18.9 million, and the balance deficit of $8.2 million was supported by government grants.

4. Administrative expenses at 9% of overall operating expenses were fully funded by government grants.

5. Net investment income was largely the same as last year.

FY 2014/15 FY 2013/14 Variance

S$’000 S$’000 S$’000

Income from Dialysis 30,318 28,697 1,621MOH Subvention 12,751 7,743 5,008Less Expenses (70,172) (59,956) (10,216)Deficit from Operations (27,103) (23,516) (3,587)

This is funded by:Donations - LifeDrops 13,890 13,958 (68)Donations - Others 6,815 7,730 (915)Fundraising Expenses (2,868) (2,511) (357)Rental Income 991 970 21Sundry Income 37 29 8

Total Donations and Other Income 18,865 20,176 (1,311) Deficit from Operations after Donations and Other Income (8,238) (3,340) (4,898)

Government Grants 18,844 14,635 4,209Administrative Expenses (7,326) (6,545) (781)

Total Surplus/Deficit from Operations 3,280 4,750 (1,470)

Investment Income (Net) 2,757 2,889 (132)

Total Surplus/Deficit for Financial Year 6,037 7,639 (1,602)

Administrative expenses are only

9%of overall

operating expenses

100% of donations can only cover

34%covered by

government grantsand other income

66%of dialysis cost,

with the balance

Treating a patient costs

$23,000 per annum;

45% of patients pay

$0

Mr Kenneth ChooFinance Committee Chairman

“Every dollar donated goes entirely to patient care and education &

prevention initiatives as we are able to cover all administrative expenses

through government grants with prudent cost management.”

66

Thanks to our caring sponsors, NKF has been able to set up dialysis centres across Singapore, providing convenience and easy access to kidney patients living or working in the heartlands.

Dialysis CentresAljunied Hong Leong – NKF Dialysis Centre Blk 102, Aljunied Crescent, #01-265 Singapore 380102

Ang Mo Kio 1 Japan Airlines – NKF Dialysis Centre Blk 17, Ang Mo Kio Ave 9, #03-01 Singapore 569766

Ang Mo Kio 2 Western Digital – NKF Dialysis Centre Blk 633, Ang Mo Kio Ave 6, #01-5155 Singapore 560633

Ang Mo Kio 3 Pei Hwa Foundation – NKF Dialysis Centre Blk 565, Ang Mo Kio Ave 3, #01-3401 Singapore 560565

Bedok Singapore Pools – NKF Dialysis Centre Blk 27, New Upper Changi Road, #01-694 Singapore 462027

Bukit Batok NTUC Income – NKF Dialysis Centre Blk 103, Bukit Batok Central, #01-237 Singapore 650103

Bukit Merah The Singapore Buddhist Lodge – NKF Dialysis Centre Blk 128 Bukit Merah View #01-22 Singapore 150128

Bukit Panjang 1 New Creation Church – NKF Dialysis Centre Blk 274, Bangkit Road, #01-54 Singapore 670274

ClementiNKF Clementi Dialysis Centre Blk 326, Clementi Ave 5, #01-175 Singapore 120326

Ghim MohWoh Hup – NKF Dialysis Centre Blk 1, Ghim Moh Road, #01-358 Singapore 270001

Hong Kah NKF Hong Kah Dialysis Centre Blk 536, Jurong West St 52, #01-497 Singapore 640536

Hougang 1 Singapore Buddhist Welfare Services – NKF Dialysis Centre Blk 114, Hougang Ave 1, #01-1298 Singapore 530114

Hougang 2 NKF Hougang – Punggol Dialysis Centre Blk 628, Hougang Ave 8, #01-108 Singapore 530628

Jurong West Sheng Hong Temple – NKF Dialysis Centre Blk 744, Jurong West St 73, #01-19 Singapore 640744

Kim Keat Tay Choon Hye – NKF Dialysis Centre 81 Kim Keat Road, Singapore 328836

Kolam Ayer Kwan Im Thong Hood Cho Temple – NKF Dialysis Centre Blk 43 Bendemeer Road #01-1018 Singapore 330043 (Kolam Ayer)

Pasir RisTampines Chinese Temple – NKF Dialysis Centre Blk 180, Pasir Ris St 11, #01-06 Singapore 510180

Serangoon Insurance and Financial Practitioners Association of Singapore (IFPAS) – NKF Dialysis Centre Blk 201, Serangoon Central, #01-30 Singapore 550201

Simei Kwan Im Thong Hood Cho Temple – NKF Dialysis Centre Blk 101, Simei St 1, #01-892 Singapore 520101

Tampines 1 National Trade Union Congress/ Singapore Pools – NKF Dialysis Centre Blk 935, Tampines St 91, #01-333 Singapore 520935

Tampines 2 Wong Sui Ha Edna – NKF Dialysis Centre Blk 271, Tampines St 21, #01-99 Singapore 520271

Teck Whye Leong Hwa Chan Si Temple – NKF Dialysis Centre Blk 113, Teck Whye Lane, #01-666 Singapore 680113

Toa Payoh Singapore Airlines – NKF Dialysis Centre Blk 225, Toa Payoh Lor 8, #01-54 Singapore 310225

Upper Boon Keng Sakyadhita – NKF Dialysis Centre Blk 19, Upper Boon Keng Road #01-1220, Singapore 380019

Woodlands 1 Thong Teck Sian Tong Lian Sin Sia – NKF Dialysis Centre Blk 825, Woodlands St 81, #01-30 Singapore 730825

Woodlands 2 NKF Woodlands Dialysis Centre Blk 365, Woodlands Ave 5, #01-490 Singapore 730365

Yishun 1 Toa Payoh Seu Teck Sean Tong – NKF Dialysis Centre Blk 203, Yishun St 21, #01-239 Singapore 760203

Yishun 2 Le Champ-NKF Dialysis Centre Blk 639 Yishun Street 61 #01-168 Singapore 760639

Kick start your system with a glass of warm water to flush out waste matter

Our Caring

Dialysis CentreSponsors

We strive to ensure no needy patient is deprived of dialysis

25 dialysis centres up to 2014

3 new dialysis centres in 2015

5 new dialysis centres in 2016 and beyond

UEN: 200104750M

81 Kim Keat Road, Singapore 328836

The National Kidney FoundationAnnual Report

The images represent NKF’s efforts to

provide quality, affordable treatment

to needy kidney patients and creating

greater awareness of kidney disease

through education and prevention in

partnership with a caring community.