The Mindset of Victory - Tim Wade at IHIS Staff Conference - 8 July 2015
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Transcript of The Mindset of Victory - Tim Wade at IHIS Staff Conference - 8 July 2015
© 2014 Wade www.TimWade.com
The Mindset of Victory
Singapore 08 July 2015
Tim Wade www.timwade.com
Yes We Can
deliver expectations together
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com
Wade EventsWE SPEAK
Wade StudiosWE VIDEO
Wade AdventuresWE TRAVEL
Wade FoundationWE GIVE
© 2014 Tim Wade www.TimWade.com
GOALS CHANGE
INFLUENCE TRANSFORMATION ADDING VALUE POSITIVITY RESULTS GROWTH
Relationship with Self
Relationship with Others
To impact this… Requires…
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
More More
More More
MoreDO SELL GROW
GIVE LAUGH
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
More More
More More
MoreDO SELL GROW
GIVE LAUGH
SEEK:
AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING
DEVELOP:
LEADERSHIP SKILLS COMMUNICATION SKILLS
PRESENTATION SKILLS COACHING SKILLS
AUTHENTICITY INNOVATION CREATIVITY
COURAGE PEOPLE
LEAD:
TEAMS CUSTOMERS
RELATIONSHIPS INNOVATION INFLUENCE STRATEGY
SALES
GIVE:
TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCEKNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE
CELEBRATE VICTORY:
REWARD RECOGNISE
REGENERATE THANK EACH OTHER
INVEST IN RELATIONSHIPS
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Why is our thinking so important?
• Our results are determined by our actions
• Our actions can be influenced by our emotions
• Our emotions are influenced by what we choose to think about
• Our thinking is influenced by how we filter information
• Those filters are a product of habitual conditioning
• This is our MINDSET … and we can choose to transform it
C T E A R © Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
How can you transform your thinking?
Increase Self-Awareness
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Your brain decides which
sensory information is important enough to alert you
Reticular Activating
System
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Love / Connection
Significance
Certainty Uncertaintygrowth
Team Acceptance
Individual Significance
Status Quo Change
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Strengthen Relationships with Self & Others
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
4 Conditioned Mindsets
YES WE CAN!
SHOW ME THE MONEY!
WHAT ABOUT ME?
BLAME
ZERO ACCOUNTABILITY
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
9 character types, 4 are key to Victory
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
More More
More More
MoreDO SELL GROW
GIVE LAUGH
SEEK:
AWARENESS ACCOUNTABILITY SELF-LEADERSHIP PRODUCTIVITY DISCIPLINE DIRECTION LEARNING
DEVELOP:
LEADERSHIP SKILLS COMMUNICATION SKILLS
PRESENTATION SKILLS COACHING SKILLS
AUTHENTICITY INNOVATION CREATIVITY
COURAGE PEOPLE
LEAD:
TEAMS CUSTOMERS
RELATIONSHIPS INNOVATION INFLUENCE STRATEGY
SALES
GIVE:
TIME IDEAS SKILLS FEEDBACK RESOURCES EXPERIENCEKNOWLEDGE OPPORTUNITIES ENCOURAGEMENT ENTHUSIASM A CHANCE A VOICE AN EAR THANKS SERVICE
CELEBRATE VICTORY:
REWARD RECOGNISE
REGENERATE THANK EACH OTHER
INVEST IN RELATIONSHIPS
Organisational Goals: Value Exchange
© Tim Wade timwade.com
© 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Transformation Process - Kübler-Ross
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
1. Increase urgency2. Build a guiding team3. Have a motivating vision4. Inform & engage5. Remove barriers6. Deliver quick wins7. Finish the race8. Integrate8
chan
ge s
tage
s8
© Tim Wade timwade.comJohn Kotter
© 2014 Tim Wade www.TimWade.com© 2012 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com
frenzied, energy, not purposeful
and uncoordinated
activity
purposeful
leadership
aware of opportunities and hazards & mobilise
firm to act
activity
not all is well
selective of data
not purposeful
not in service of mobilising people to grab
opportunities or duck hazards
feel anxious, angry,
fearful, tired
short-term thinking
mindless running &
racing
root cause: failure or intense
pressure
energy
root cause: past successes
content with status quo
“asleep at the wheel”
does not alertly look for hazards
and opportunities
highly selective of facts and data; only pay attention to data or facts that supports
status quo, but not the interest of the customer or
firm
not all is well
“others are complacent, but
not me”
root cause: driven by
opportunity & vision
focus is on winning
long-term thinking
don’t initiate or
lead
false sense
of urgencycomplacency
true sense of urgency
• long term thinking • focus is on winning • aware of opportunities
and hazards
• mobilises firm to act• leadership
attributes of a true sense of urgency: • driven by opportunity and vision
© Tim Wade timwade.com
© 2013 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Optimum Stress Anxiety / Panic
Boredom Too Easy
Create a optimum amount of stress Yerkes-Dodson Law 1908
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“The common denominator
of success is: successful people formed the habit of doing things
that failures don’t like to do.” Albert E. N. Gray, 1940
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
1. Point the finger at someone2. Spend less time at work3. Listen: use people4. Have juniors tell you next steps5. Be only a little disciplined6. Beat yourself up7. Be a follower8. Fail happy9. Don’t win by the rules
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
1. Point the finger at someoneDon't blame anyone else, step up. Don't complain, complete. Point the finger at yourself and take accountability.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com
Your Challenge
BLAMINGCOMPLAINING
EXCUSES
© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com
Instead:
What can I do toimprove this?
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
2. Spend less timeat work
Instead invest more time on
value-generating activities
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com
Instead:
Add more value.Complete.
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Seek mentorship and training from your organisational network. They are offering assistance to those who ask.Or be the one who gives this to others.And leaders: listen.
3. Listen: Use people
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Coaching means asking and listening before developing. Ensure your staff get clarity and take accountability.Plus, you'll find out more about challenges, solutions and what's going on at the customer interface if you listen to those who are actually there.
4. Have juniors tell you the next steps
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© 2015 Tim Wade www.TimWade.com
Coachability (26%): The ability to accept and implement feedback from bosses, colleagues, customers and others.
Emotional Intelligence (23%): The ability to understand and manage one’s own emotions and accurately assess others’ emotions.
Motivation (17%): Sufficient drive to achieve one’s full potential and excel in the job.
Temperament (15%): Attitude and personality suited to the particular job and work environment.
© Tim Wade timwade.com
Leadership IQ tracked 20,000 new hires over a three year period. Within the first 18 months, 46% of them failed (got fired, received poor performance reviews, or were written up). Here are the top 5 reasons why new hires failed.
Technical Competence (11%): Functional or technical skills required to do the job.
————————————————— Total 89% Attitude
© 2014 Tim Wade www.TimWade.com
Clarity
Accountability
© Tim Wade timwade.com
Your Challenge
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Discipline yourself, but only a tiny bit. Just on those things that you don't like to do. Don’t like performance managing people? Do that. Don’t like listening? Do that. Yes we can!
5. Be mini-
disciplined
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
Compete against yourself. Make it a competition, reward yourself, and celebrate victory when you beat your previous best and move up your own rankings.
6. Beat yourself up
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com © Tim Wade timwade.com
Your Challenge
Ask for feedback.
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
7. Be a follower
... and always follow through.
© Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
1. Write down your goals2. Articulate your next steps3. Tell someone4. Report progress regularly
steps to further increasing goal accomplishment4
© Tim Wade timwade.com © Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com© 2013 Tim Wade www.TimWade.com
The Actionset of VictoryThe number one factor that limits innovation in organisations is an intolerance of failure that breeds a fearof trying.
8. Fail happy
Instead, encourage innovation. Motivate positive change. © Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
The Actionset of Victory
9. Don’t win by the rulesPlay by the rules, because games played outside the
rules don't last. Rules define the difference, protect the players, and make winning more purposeful.
But to win… win by our VALUES. © Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
We strive for excellence in all we do
We valueeveryone’s
talents, support and care for one
another
We are honest and open with
each other
We embrace change and innovation
Vision: To be the trusted technology partner in
healthcare.
Mission: To lead and deliver technology for
excellence in healthcare.
Values:
© 2014 Tim Wade www.TimWade.com
“Successful people formed
the habit of doing things that failures
don’t like to do.” Albert E. N. Gray, 1940
© 2014 Wade www.TimWade.com © Tim Wade timwade.com
© 2014 Tim Wade www.TimWade.com
Tim Wade www.timwade.com
Yes We Can! © Tim Wade timwade.com
deliver expectations together
© 2014 Wade www.TimWade.com
The Mindset of Victory
Singapore 08 July 2015
Tim Wade www.timwade.com
Yes We Can
deliver expectations together
© Tim Wade timwade.com
© 2015 Tim Wade www.TimWade.com
Please visit www.timwade.com for client testimonials, information
about our video training solutions, and much more.
Tim Wade helps organisations
“motivate positive change”
About Tim Wade
[email protected] © Tim Wade timwade.com