The Millennial Apocalypse

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Millennial Apocalypse

Let’s Party Like It’s 1999! 2015 – The Most Exciting Time in eLearning

•  Role Bill West Senior Vice President LEO North American

Welcome to 2015


Welcome to 2015

  The most exciting time in learning since 1999 when “e-learning” has its coming out party.

  More things are possible than ever before

  But, the challenges are larger than ever before


Welcome to 2015

  The Millennials brought a whole world of new, exciting technologies to the learning world.

  We now have multi-device, social networking, performance support, virtual reality, portals, XAPI, gaming, powerful search engines, and really good user generated content


Welcome to 2015

  The Millennials also brought (to light) new issues that we must address (and can no longer avoid).

  The (boring) elearning of the past will no longer be tolerated by (what will be) the largest demographic in our workforce.


How did we get here? The Evolution of eLearning!

1988 - “CBT”

  Required a “main frame”   Only accessible by large companies

and universities

  Few authoring tools –  Goal Systems, Phoenix, –  Asymetrix, Toolbook (Click2Learn) –  Authorware (Michael Allen)

1988 1989 1990 1991

1989

  Goal Systems, Phoenix Phoebe Awards!

  Best Course on a “Micro Computer”

  40 Mb Hard Drives!

1989 1990 1991 1989 1988

1990 – EPSS Concept

  Gloria Gery emerges!

  “I want what I want when I want it.”

  Pre-Millennial attitude/vision

  Anderson Consulting Change Management EPSS – 40 floppy disks!

1990 1991 1989 1990 1988 1989


1991 - Pre-internet

  Dial-in access

1990 1991 1989 1991 1988 1989

Fast forward – 1996

  WWW heats up!

  University access ubiquitous

  Yahoo! Come Alive!

  Blackboard founded

  Cecil: First Web-based LMS

1998 1999 1988 1997 1989 1996

1999 - Party On Garth!

  “eLearning” emerges

  CBS 60 Minutes Features

  Major LMS’s heat up

  Authoring tools sprouting

  Online universities gain traction

1998 1999 1997 1997 2000 2000 1998 1989 1999

“The next killer app!”

John Chambers, CEO, Cisco

2000 – Bubble Burst!

Elearning Largely Unaffected

1998 1999 1997 1997 1999 2000 1998 1989 2000


2001 – Emergence of Custom Developers

  Open market for custom corporate content

  Dozens of small providers emerge (many are still around)

  Visionary companies begin experimenting with WBT

  59 LMS’s and counting

  SCORM 1.2 Introduced

1998 1999 1997 1997 2003 2004 2002 1989 2001

Option Six

LINE

Adyana

PDG

EPIC Tier 1

Noggin Labs

Enspire Intrepid

Cognitive Arts

2004 – Adoption

  Stagnant expansion of WBT

  The potential of eLearning realized – Not!

  eLearning reaches the doldrums of talking slide shows and boring, linear design

1998 1999 2000 1997 2003 2004 2002 1989 2004

Potential

1999 2005

2008 – Glimpse of the future

  Something called FaceBook Twitter, and Google+ is getting interesting

1998 1999 2007 1997 2009 2010 2002 1989 2008

2009- Flash crash

  WBT gets complicated again   Apple mobile crushes Adobe

flash – HTML5 introduced

  Consolidation of providers   Number of LMS providers

surpasses 100 globally, but we still don’t like them

1998 1999 2007 1997 2009 2010 2008 1989 2009


2010 – Informal learning

  Role of traditional training is challenged

  70/20/10 becomes as obstacle

  Role of the ID is threatened

  Social Network permeates personal life, but where does it fit?

1998 1999 2007 1997 2012 2013 2011 1989 2010


2011 – Confusion abounds

  Mobile becomes interesting

  PSS becomes interesting

  Social becomes interesting

  Games become interesting

  SIMS become accessible

1998 1999 2010 1997 2012 2013 2011 1989 2011

2012- What’s on the horizon?

  We talk about learning journeys

  We talk about Workplace 2020

  We talk about brain drains

  We talk about learning as a business

  We talk about “Tin Can”

1998 1999 2010 1997 2009 2013 2011 1989 2012


1998 1999 2010 1997 2012 2013 2011 1989 2013

Vendors fail

63%

2013 – Something’s got to change

  Discontent with boring eLearning

  Discontent with LMS’s

  Discontent with vendors (failure rate hits 63% !!!)

2014 – The Millennial Apocalypse!

  New breed of employee

  New breed of learner

  Reject the traditional approach

  Challenging all the norms

  Pressure on L&D to get it right

1998 2013 1997 2015 2011 1989 2014

Welcome to 2015!

  The most exciting time since 1999

  Plethora of technologies now available for the corporate world

  Millennials not so scary after all!

  It’s not easy, but it’s possible

  And it’s really cool!

1998 2013 1997 2015 2014 1989 2015

“E-learning is back with a vengeance!”

Josh Bersin, CLO Media


E = Excitement

Strategy

Past: e = web based training

Now: e = WBT, PSS, Social, Mobile, Games, Sims, XAPI, Portals, VRL, and even YouTube


CASES

Financial Services

Technology

Retail

Manufacturing


CASES

Financial Services

New Employee Orientation A focus on cultural immersion

Offer Letter 100 Days

Cohort…

Online

Start Date

Workshop

Cohort…

Online


CASES

Technology

New Employee Orientation A focus on context & retention

Start Date 12 Weeks

Game…

Packaged

Custom

Cohort…

…Game


CASES

Retail

Field Sales Representatives Speed to Competence

Start Date 3 Months

Portal…

Game…

Online

Cohort…

Analytics


CASES

Manufacturing

Leadership in Social Age * Global Cultural Transformation

Start 3 Months

Cohort…

Online

Workshop Simulation

Cohort…

Online Workshop Leadership

* SeaSalt Learning


•  Extended, scalable blended solutions

•  Challenging, “don’t try this at home”

•  Limited providers, but growing

•  Not cheap, but worthwhile

E = Excitement


[email protected]

Thank you


I Am LEO

Bill West [email protected] T: @williamvwest

The Millennial Apocalypse

Business

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