The MILES Series - IT - Bringing Everything Together

IT - Bringing Everything Together

Anurag PurohitIT - CMG

About Me ..

• Computer Engineer (Around 12 Yrs of Experience in IT)

• MS Software Systems – BITS Pilani• ISACA Certified CISA Professional• Working With Saud Bahwan

Group-Muscat for Around 10Yrs• Experienced in Application

Developments, Project Management, Agile, BI

• Areas of Interest are Corporate Governance of Enterprise IT, IT Management, Risk, Compliance, QMS, IT Audit, Dashboards & Development of KPIs, KGIs & KRIs

• Can be contacted at [email protected]

And Also a Proud Member of the Community Called …

IT PROFESSIONALS..

So … What is the Agenda ….??

What will be Take Away After the

Session?

?LAN, IP Address,

ADS, Cloud …

Decision Making

Intelligence

Knowledge

Information

Data

Bits and Bytes Network and Infrastructure

Operations

Application Development

Analysts

BI Professionals

Business Users

Backup, Restoration..

D2k, VB.net, ASP.net, ABAP

…

Reports, Excel …

Advance Analytics, ..

Information, Trend, Legal…

Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager

Principles, Policies and Frameworks

Proc

esses

Organisational Structures

Culture,

Ethics and Behaviour

Information

Services,

Infrastructure and Applications

People, Skills and Competencies

Stakeholder’s Drivers

Stakeholder Needs

IT Goals

Enterprise Goals

Enablers Goals

Influences

Influences

Influences

Influences

– Principles, Policies and Frameworks– Processes– Organisational Structures– Culture, Ethics and Behaviour– Information– Services, Infrastructure and Applications– People, Skills and Competencies


Proc

esses


Culture,


Information

Services,



Existing2015

Planned2020

- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.


Processes


Culture, Ethics and Behaviour

Information

Services, Infrastructure

and Applications

People, Skills and

Competencies


Stakeholder Needs

IT Goals

Enterprise Goals

Enablers Goals

Influences

Influences

Influences

Influences



Processes



Information


and Applications

People, Skills and

Competencies

Existing2015

Planned2020


PMBOK

ITIL

ISO 27001

COSO

PRINCE2

TOGAF SOX PCI-DSS

ISO9000 QMS PMBOK

ISO31000

ISO 38500

COBIT

StrategyBSC

GoalsEA

Bus Case

ISO 12207

?LAN, IP Address, ADS,

Cloud …

Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users


D2k, VB.net, ASP.net, ABAP …

Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager

AS400

RPG

Programming

Operation

ERP

ASP

Visual Studio

System Administration

C#

Windows 7

SQL Server

IIS

Application Server

Exchange Server

Web Services

AJAXNo SQL

Analytics

Business Intelligence

Robotics

HTML 4.0

Java Script

Firewall

ADS

jQuery

Java Script

VB Script

PHP

Networking

IP v6

VNC

DevOps

CMM

That’s What our Reputation is

To Make Things Look Complicated …

Isn’t It …???

But…

To make it Look Simple,I took references from -

• ISACA.org• CISA Manual• CISM Manual• CRISC Manual• Various Publications of COBIT• ISO.org• PMI.org• Google.com and many other websites for diagrams,

logos and Pictures• IBM.com• Microsoft.com• Breach of copyright is totally unintentional and for

knowledge sharing purpose only.

Let’s Break the Complexity in order to Understand it…

Remember Divide & Rule

WHAT WE DO …???

Adding

Value To the Organizations in What they are Doing

But How …???

In general, IT Gives the Leading Edge to the Organization by Providing

• Quick Information for Decision Making • Accuracy• Efficiency• Transparency• Control and• Confidentiality

But How “Value” Meets With “Technology” …???

Consider the value parameter

“Decision Making”

Decision Making

Intelligence

Knowledge

Information

Data

Bits and Bytes

Organizations (Profit/Non Profit)

Value

Technology

Our Approach is …

Decision Making

Intelligence

Knowledge

Information

Data

Bits and Bytes


Technology

Decision Making

Intelligence

Knowledge

Information

Data

Bits and Bytes


Technology

Actors and Roles …???

Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users

LAN, IP Address, ADS, Cloud …



Reports, Excel …



And What Tools We are Using?

AS400

RPG

Programming

Operation

ERP

ASP

Visual Studio


C#

Windows 7

SQL Server

IIS

Application Server

Exchange Server

Web Services

AJAXNo SQL

Analytics


Robotics

HTML 4.0

Java Script

Firewall

ADS

jQuery

Java Script

VB Script

PHP

Networking

IP v6

VNC

CMM

AS400

QMS

ERP

CMM

AntivirusBCDR

And Many More …

Thinking

Technical

Wise

Decision Making

Intelligence

Knowledge

Information

Data

Bits and Bytes

Analytical

Philosophical

Logical

?LAN, IP Address, ADS,

Cloud …

Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users



Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager

Governance &

Management of

Enterprise IT

Sleeping ….zzzzzz ????

X = 5 and Y = 6X + Y = ?

What is X & Y ..???- Integer ?- Character ?- Decimal ?- ASCII ?

TELL ME WHAT YOU

WANT

So We Were Talking About Managers

Managers/ Employee/ Technocrats etc. are

Enablers Anything for an Organization that help it in achieving its goals.

Enablers

Enablers


Processes



Information


and Applications

People, Skills and

Competency

Means …

Owner’s Goals are Dependent on the Performance of

Enablers Hence the relationship can be

seen as …

Owner’s Needs

IT Goals

Governance Goals – Adding Value

Influences

Influences

Enablers Goals

Influences

Enablers


Processes



Information


and Applications

People, Skills and

Competencies

Roles, Activities and Relationship Among Various Groups Can be Seen as

Report

Now….. This is Really Boring for us

So, Everything Can be Connected As

Owner’s Needs

IT Goals

Enterprise Goals

Influences

Influences

Enablers Goals

Influences



Processes



Information


and Applications

People, Skills and

Competencies

Existing2015


Processes



Information


and Applications

People, Skills and

CompetenciesPlanned

2020

2020


Proc

esses


Culture,


Information

Services,



Stakeholder Needs

IT Goals

Enterprise Goals

Enablers Goals

Influences

Influences

Influences



Proc

esses


Culture,


Information

Services,



Existing2015

Planned2020

- Business Plan- Resources - Budget- Decisions- Risk - Security- Bench Marks etc.

?LAN, IP Address,

ADS, Cloud …

Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users



…

Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager

Governance &

Management of

Enterprise IT

Drivers of Governance &

management of Enterprise IT

Better to Use Some Tools to Govern…

Are there any Tool Available for Governance & Management ?

PMBOK

ITIL

ISO 27001

COSO

PRINCE2

TOGAF

SOX

PCI-DSS

ISO9000 QMS PMBOK

ISO31000

ISO 38500

COBIT

Strategy BSC

GoalsEA

Bus Case

ISO 12207

DEVOPS YES

• It is Bookish• Wastage of Time / Consumes

More Time• Glamorized to make money• I have enough experience• Collectively we can take better

decisions• We are the best in the market….

What we do is the best practice• Don’t know what to use where?

Good Governance Make Good Sense

Is it that Difficult?

?LAN, IP Address,

ADS, Cloud …

Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users



…

Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager


Proc

esses


Culture,


Information

Services,



Stakeholder Needs

IT Goals

Enterprise Goals

Enablers Goals

Influences

Influences

Influences



Proc

esses


Culture,


Information

Services,



Existing2015

Planned2020

- Business Plan- Resources - Budget- Decisions- Risk - Bench Marks etc.- Security

EA – TOGAF, Information Asset Profiling

COBIT

Strategy

BSCISO 31000

ISO 27001

Services - ITIL

Projects – PMBOK, PRINCE

IT Governance ISO 38500

RACI

ISO 12207

CMM

QMS ISO 9000

Business Cases

DevOpsAre You OK?What’s Going on?Are you breaking up?

YESSS…I am a Seasoned Techie ….

Doing Great …..

How does it Make Sense for me..??

Think Yourselves…You are the Best Judge …

So… Hope we Achieved our Goal to Understand ….

??


Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users



…

Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager


Proc

esses


Culture,


Information

Services,




Stakeholder Needs

IT Goals

Enterprise Goals

Enablers Goals

Influences

Influences

Influences

Influences



Proc

esses


Culture,


Information

Services,



Existing2015

Planned2020



Processes



Information


and Applications

People, Skills and

Competencies


IT Goals

Enterprise Goals

Stakeholder Needs

Enablers Goals

Influences

Influences

Influences

Influences


Existing2015


Processes



Information


and Applications

People, Skills and

Competencies


Planned2020

PMBOK

ISO 27001

ITIL

PRINCE2

TOGAF SOX PCI-DSS

COSO

ISO9000 QMS PMBOK

ISO31000

ISO 38500

COBIT

StrategyBSC

GoalsEA

Bus Case

ISO 12207


Decision Making

Intelligence

Knowledge

Information

Data


Operations


Analysts

BI Professionals

Business Users



Reports, Excel …



Manager

Manager

Manager

Manager

Manager

Manager

.

.

.

Manager

.

.

.

Manager

,,,

Manager

RPG

AS400

Operation

ERP

ASP

Visual Studio


C#

Programming

SQL Server

Windows 7

Application Server

Exchange Server

Web Services

IIS

AJAXNo SQL

Analytics

Robotics

HTML 4.0


Firewall

Java Script

ADS

jQuery

Java Script

VB Script

PHP

Networking

IP v6

VNC

CMM

DevOps

[email protected]

The MILES Series - IT - Bringing Everything Together

Technology

Transcript of The MILES Series - IT - Bringing Everything Together