The Metamorphosis of the

Records Manager

Frans Smit

Municipality of Almere

The Netherlands

What about us in the 21st century?

• New outlook on Government

• The Network Society

• Mobile, Cloud, Big Data

• Supply Chains

Some things help to understand

• Information Management

• Architecture (enterprise, information, application)

• Total Quality Management

• Maturity Levels

• Information Governance

• The Records Continuum

Strategy

Structure

Operations

Business Information

Communication

Technology

THE AMSTERDAM 9-SQUARE MODEL FOR INFORMATION MANAGEMENT

Almere

Local examples

• Information Architecture (2010 -)

• Information Governance program (2012- )

• Big Data project

Governance Program

• Main products:

• Information surveys

• Procedures and guidelines

• Trained staff

• Main goals:

• Raising Awareness and Leadership

• Gaining transparency

• Character:

• Multidisciplinary

• Risk-oriented

Who are involved?

• CIO, CEO, CCO

• Managers

• Risk managers

• Information managers

• Records Managers

• Controllers

• Business Process consultants

• Information Architects

• ICT staff

• Training staff

• Working staff in business processes

Organizational development ?

Big Data

in Almere

The underlying trends

Reflections on present and future

• The crisis of information

• Information Theory and Information Philosophy

• Mutations in Culture

• Crisis and stability

• Murmuration

• Divergent Thinking

• New Combinations

The Crisis of Information

• Records can consist of everythingand can be everywhere

• No general definition, concept andperspective of information

• Information: the Fourth Revolution(Luciano Floridi)

Information Theory + Semantics =

Information Philosophy

• Charles Babbage and Lady Byron

• Alan Turing and Claude Shannon

• Luciano Floridi

• General Philosophy of Information

• Informational outlook on life

• Information Ethics

Alessandro Baricco and the New Landscape

• Surfing new landscapes

• Destroying all traditional borders of culture, of

professions

• WHY is not important anymore

• Connection and correlation are important

• No transformation but mutation

… identities dissolve and merge …

• Everybody will be a records

manager?

• Everybody will be an archivist?

• Nobody will be THE records

manager anymore!

• Nobody will be THE archivist

anymore!

Maybe we are here

“Us and Them” might become …

• Records Quality Manager

• Records Architect

• Records Controller

• Records Auditor

• Records Security Officer

• Records Privacy Officer

• Etcetera ….

• Thank you for your attention!

• Frans Smit,

• info@fpsmit.nl

• http://www.ica.org/14927/speakers/frans-smit.html

• Linkedin: fpsmit

Thank you to our

Program Education Session Sponsor