The Medical Traveller’s Guide to Disabled Access for Facilities ...Holiday Inn Park View Singapore...

The Medical Traveller’sGuide to Disabled Accessfor Facilities in Singapore

The Medical Traveller’sGuide to Disabled Accessfor Facilities in Singapore

How to Usethis Guide

Steps / Kerb(No ramp provided)

Accessible toambulant-disabled

Access is limited.Assistance maybe required

Accessible to wheelchairand ambulant-disabled

Access is particularlydifficult or complicated

Braille numbersfor visually-impaired

Signal equipment forhearing impaired

Singapore's strategic location,excellent facilities, fascinatingcultural contrasts and touristattract ions contr ibute toits success as a leadingdestination for travellers fromaround the world.

This guidebook was puttogether for you, the medicaltraveller, in order for you to getaround Singapore, use ourworld-class facilities and soakin unique sights and sounds. Itcovers hospitals, hotels,concert halls, places of interest,shopping centres and transportservices.

Have a pleasant stay.

SingaporeMedicine

Peace of mind when healthreally matters.

visitsingapore.com

CONTENTS

Hospitals 3

Hotels 7

Concert halls 17

Places of interest 19

Shopping centres 23

Transport services 30

SingaporeMedicine is a government-industry partnership to strengthen and maintainSingapore's position as Asia's leading hub for international healthcare services. Withthe support of the Ministry of Health, the Singapore Economic Development Boarddevelops capabilities in research and clinical services, the International EnterpriseSingapore promotes the outbound delivery of healthcare services to the world andthe Singapore Tourism Board markets SingaporeMedicine to inbound internationalpatients and develops people-oriented services.

Healthcare Providers

Alexandra Hospital 378 Alexandra HospitalSingapore 159964 Visitors can waitTel: (65) 6476 8828 outside main

entrance

Changi General Hospital2 Simei Street 3Singapore 529889 A & E Dept Near Lobby D Basement 2 of Visitors can waitTel: (65) 6260 3725 Lobby A,,B & C outside main

entrance

Gleneagles Hospital6A Napier RoadSingapore 258500 Hospital Blk Hospital Blk Hospital Blk Hospital Blk Hospital Blk Hospital Blk Hospital Blk Hospital Blk Hospital BlkTel: (65) 6473 7222 – Level 2 – Level 2 Hospital Annex Blk – Level 2 Hospital Annex Blk Level 2 Hospital Medical Centre

Hospital Annex Blk Hospital Annex Blk Medical Centre Hospital Annex Blk Medical Centre Annex Blk – Basement– Level 1 – Level 1 – Level 1 Medical Centre Carpark (All levels)Medical Centre Medical Centre Medical Centre– Level 2 – Level 2 – Level 2

KK Women’s & Children’s Hospital100 Bukit Timah Road Two entrance – Level 1 Basement 2 – Basement 1

Singapore 229899 Women’s Podium & Women’s Tower

Tel: (65) 6394 8888 Children’s Podium Basement 2 –

Children’s Tower

Mount Alvernia Hospital820 Thomson RoadSingapore 574623 In front of Medical No ramp, steps

Tel: (65) 6347 6688 Centre B, 1 lot

National Cancer Centre ofSingapore11 Hospital DriveSingapore 169610Tel: (65) 6236 9433

National Heart CentreMistri Wing17 Third Hospital Avenue Carpark ISingapore 168752Tel: (65) 6236 7438

National University Hospital5 Lower Kent Ridge RoadSingapore 119074Tel: (65) 6779 2777

Healthcare Providers Main Entrance Hall/ Lobby Lift Service Counter Public Toilets Cafeteria Public Reserved Disabled Taxi Stand(Main Building) (Main Building) (Main Building) for the Disabled for the Disabled (Main Building) Telephone Car Park Lot

4

Northern Hope Medical Specialists

168 Punggol Field

#04-08 Punggol Plaza Koufu Food Court, Visitors can wait Singapore 820168 Level 1 at the main Tel: (65) 6315 5550 entrance

Pacific Healthcare Holdings 290 Orchard Road

Nil

#12-01 ParagonSingapore 238859Tel: (65) 6887 3737

Raffles Hospital

585 North Bridge RoadRaffles Hospital On every carparkSingapore 188770 levelTel: (65) 6311 1666

Singapore General Hospital

Outram RoadSingapore 169608 (Blk 5) (Blk 5) (Blk 3) (Blk 5) (Blk 6) (Blk 5) Outside Blk 5, Visitors can waitTel: (65) 6326 5656 Gamma Centre & at the main

National Heart entranceCentre

Singapore National Eye Centre Nil11 Third Hospital AvenueSingapore 168751Tel: (65) 6100 9393

Tan Tock Seng Hospital

11 Jalan Tan Tock SengSingapore 308433 Outside Emergency Visitors can waitTel: (65) 6779 2777 Department & B3 at the entrance

Carpark

Thomson Medical Centre

339 Thomson RoadSingapore 307677 (Valet Parking

Tel: (65) 6250 1965 provided)

Healthcare Providers Main Entrance Hall/ Lobby Lift Service Counter Public Toilets Cafeteria Public Reserved Disabled Taxi Stand(Main Building) (Main Building) (Main Building) for the Disabled for the Disabled (Main Building) Telephone Car Park Lot

Healthcare Providers6

Albert Court Hotel 180 Albert StreetSingapore 189971 Two roomsTel: (65) 6339 3939

Amara Hotel Nil. Parking can165 Tanjong Pagar Road be arranged withSingapore 088539 the hotel One roomTel: (65) 6879 2555

Carlton Hotel Singapore 76 Bras Basah RoadSingapore 189558 (steps) High callTel: (65) 6338 8333 button

Changi International Airport NilAmbassador Transit HotelTerminal OneSingapore 918155Tel: (65) 6542 5538

Changi International Airport NilAmbassador Transit HotelTerminal TwoSingapore 918155Tel: (65) 6542 8122

Changi Village Hotel1 Netheravon RoadSingapore 508502 Basement Grab barTel: (65) 6379 7111

Conrad Centennial Singapore2 Temasek BoulevardSingapore 039982 Basement (GlasslessTel: (65) 6334 8888 shower,

grab bar)

Copthorne Orchid Hotel Nil. Parking canSingapore be arranged with214 Dunearn Road the hotel Grab barSingapore 299526Tel: (65) 6415 6000

Fortuna Hotel Nil. Parking can Nil2 Owen Road be arranged withSingapore 218842 the hotelTel: (65) 6295 3577

Hotels Main Entrance Reserved Disabled Lifts Room for the Attached Public Toilets AccessibleCar Park Lot Disabled Bathroom for the Facilities for the Disabled

Disabled Single/Double

Hotels8

Restaurant

Coffee House Lobby bar

Business Centre

Swimming Pool

Restaurant

Lobby Lounge

Shopping Arcade

Business Centre Pool (steps)

Coffee House

Airlines can provide assistance

Business Centre

Swimming Pool Restaurant(steps)

Coffee House(ask hotel to arrange ramp)

Business Centre

Swimming Pool

Lobby Lounge

Restaurant

Coffee House

Swimming Pool

Restaurant

Business Centre

Hotels

Four Seasons Hotel Singapore130 Orchard BoulevardSingapore 248646 Grab bar (20th floor)Tel: (65) 6734 1110

Furama Riverfront Singapore405 Havelock RoadSingapore 169633Tel: (65) 6733 2081

Grand Copthorne WaterfrontHotel Singapore392 Havelock RoadSingapore 169663Tel: (65) 6733 0880

Grand Hyatt Singapore Nil. Parking can10 Scotts Road be arranged withSingapore 228211 the hotelTel: (65) 6738 1234

Grand Mercure Roxy Hotel50 East Coast Road Roxy SquareSingapore 428769 Grab barTel: (65) 6344 8000

Grand Plaza Parkroyal10 Coleman StreetSingapore 179809 Grab barTel: (65) 6336 3456

Hilton International Singapore581 Orchard RoadSingapore 238883 BasementTel: (65) 6737 2233

Holiday Inn Park View Singapore Nil11 Cavenagh Road (steps)Singapore 229616 Basement Grab barTel: (65) 6733 8333

Hotel Rendezvous Singapore9 Bras Basah RoadSingapore 189559 StandingTel: (65) 6336 0220 shower

Intercontinental Singapore Nil. Parking can80 Middle Road be arranged withSingapore 188966 the hotel Grab barTel: (65) 6338 7600



Business Centre Restaurant

Swimming Pool


Swimming Pool


Swimming Pool

Swimming Pool Restaurant

Coffee House


Swimming Pool


Coffee House Shops


Coffee House Swimming Pool(no lifeguard)


Coffee House Swimming Pool

Shopping Arcade

Coffee House Restaurant

Swimming Pool

Business Centre Swimming Pool

Shopping Arcade

10

Le Meridien Singapore Nil100 Orchard RoadSingapore 238840 (ask hotel to Grab barTel: (65) 6733 8855 arrange ramp)

M Hotel Singapore81 Anson RoadSingapore 079908Tel: (65) 6224 1133

Meritus Mandarin Singapore333 Orchard RoadSingapore 238867 Kerb. Can provideTel: (65) 6737 4411 assistance

Meritus Negara Singapore10 Claymore RoadSingapore 229540Tel: (65) 6737 0811

New Majestic Hotel Nil - cannot Nil - place in31 – 37 Bukit Pasoh Road arrange parking std room,Singapore 089845 Kerb. Can provide doorway isTel: (65) 6511 4700 assistance wide enough

Orchard Hotel Nil. Corner442 Orchard Road suite room isSingapore 238879 larger – may beTel: (65) 6734 7766 appropriate for

wheelchair

Pan Pacific Singapore Marina Square7 Raffles Boulevard Marina Square carpark inSingapore 039595 Kerb. Can provide Basement level. No High callTel: (65) 6336 8111 assistance elevator (can arrange button

valet service)

Quality Hotel Singapore201 Balestier RoadSingapore 329926 Grab barTel: (65) 6355 9988

Raffles Hotel Singapore Nil. However,1 Beach Road can arrangeSingapore 189673 (Ramp from Beach Seah St carpark. ground floor suite.Tel: (65) 6337 1886 Road entrance only) Call hotel to Butler service

arrange parking available.

Raffles The Plaza Nil80 Bras Basah RoadSingapore 189560 Grab barTel: (65) 6339 7777



Business Centre Restaurant/Coffee House

Swimming Pool



Spa

Restaurant


Swimming Pool

Restaurant Swimming Pool(steps)

Coffee House


Shopping Arcade Swimming Pool(steps)


Shopping Arcade Swimming Pool

Business Centre Restaurants

Lounge Swimming Pool

Shopping Arcade

Business Centre Restaurants

Shopping Arcade Swimming Pool

Hotels12

Robertson Quay Hotel15 Merbau roadSingapore 239032 (chair lift) Grab barTel: (65) 6735 3333

Royal Plaza On Scotts Nil. Parking can Nil25 Scotts Road be arranged withSingapore 228220 the hotel High callTel: (65) 6737 7966 button

Shangri-La Hotel Singapore

22 Orange Grove RoadSingapore 258350Tel: (65) 6737 3644

Singapore Marriott Hotel

320 Orchard RoadSingapore 238865 Grab barTel: (65) 6735 5800

Swissotel Merchant Court

Singapore

20 Merchant Road Grab barSingapore 058281Tel: (65) 6337 2288

Swissotel The Stamford Singapore

2 Stamford Road Singapore 178882 One step Basement Grab bar Second levelTel: (65) 6338 8585 (valet parking) of hotel only

The Elizabeth

24 Mount ElizabethSingapore 228518 (on request, canTel: (65) 6738 1188 provide assistance

The Fort Canning Lodge Nil Nil6 Fort Canning RoadSingapore 179494Tel: (65) 6338 4222

The Fullerton Hotel1 Fullerton SquareSingapore 049178 Valet parking StandingTel: (65) 6733 8388 shower



Swimming Pool Restaurant

Business Centre Coffee House

Swimming Pool



Shopping Arcade


Swimming Pool(steps)

Business Centre Lobby Bar




Shopping Arcade


Swimming Pool


Coffee House Restaurant

Swimming Pool(steps)

Hotels14

The Gallery Hotel76 Robertson RoadSingapore 238254 On every floorTel: (65) 6849 8686

The Regent Singapore Nil. Basement Nil1 Cuscaden Road carpark (no elevator)Singapore 249705 Parking can beTel: (65) 6733 8888 arranged with the

hotel

The Oriental Singapore Nil. Parking can be5 Raffles Avenue Marina Square arranged with theSingapore 039797 hotelTel: (65) 6338 0066

The Ritz-Carlton MilleniaSingapore7 Raffles AvenueSingapore 039799Tel: (65) 6337 8888

The Royal Peacock Hotel Nil55 Keong Saik RoadSingapore 089158 Grab bar (not specificallyTel: (65) 6223 3522 disabled, but

is wide enough

Traders Hotel Singapore1A Cuscaden RoadSingapore 249716 StandingTel: (65) 6738 2222 shower

The Sentosa Resort & Spa Parking can be2 Bukit Manis Road arranged with theSingapore 099891 hotelTel: (65) 6275 0331

Shangi-La’s Rasa Sentosa Resort Nil. Parking can be Nil101 Siloso Road Sentosa arranged with theSingapore 098970 hotelTel: (65) 6275 0100

Sijori Resort Sentosa Parking can be23 Beach View Sentosa arranged with theSingapore 098679 hotel (call 2 days No grab barTel: (65) 6271 2002 in advance)




Swimming Pool

Restaurant Bar

Swimming Pool


Swimming Pool Bar


Spa Bar

Restaurant

Business Centre Swimming Pool

Coffee House/ Shopping ArcadeRestaurant


Swimming Pool Coffee House(steps)


Swimming Pool

Hotels


Swimming Pool Spa

16

Esplanade - Theaters on the Bay

1 Esplanade DriveSingapore 039801Tel: (65) 6828 8377

Kallang Theatre

Stadium WalkSingapore 397688Tel: (65) 6345 8488

Victoria Concert Hall

11 Empress PlaceVictoria Memorial HallSingapore 179558Tel: (65) 6338 1230

Victoria Theatre

9 Empress PlaceSingapore 179556Tel: (65) 6338 8283

Concert Halls Main Entrance Side Entrance Reserved Disabled Hall/Lobby Lifts Public Toilets Reserved Seat/ Taxi Stand RemarksCarpark lot for the Disabled Space for

Wheelchair-user

Customer Servicehotline at 68288377 daily between8.30 am and 10 pm.

Concert Halls

Please refer tothe RemarksColumn Located at

Esplanade Mallentrance alongRaffles Avenue.Taxi drop off point-Mezzanine level,accessiblethrough the entryto the carparkEsplanade Drive.

Circle seats are notaccessible to thewheelchair-user.

Priorarrangementrequired

Nil

Level 1Level 3

From 2nd levelcarpark. (It leadsto the front seat)

From 3rd level.(It leads to theback seat)Prior arrangementrequired

Nil

Access by ramp

Nil Nil NilPriorarrangementrequired

Wheelchair userscan occupy theaisle at the circleseat.

Access by ramp

Nil Nil Priorarrangementrequired

Nil Wheelchair userscan occupy theaisle at the lowercircle seat.

Level 1 (Men)Level 3 (Ladies)

18

Asian Civilisations Museum39 Armenian StreetSingapore 179941Tel: (65) 6332 3015

Jurong Birdpark2 Jurong HillSingapore 628925Tel: (65) 6265 0022

Jurong Reptile Park241 Jalan Ahmad IbrahimSingapore 629143Tel: (65) 6261 8866

National Museum ofSingapore93 Stamford RoadSingapore 178897Tel: (65) 6332 3659

Night Safari80 Mandai Lake RoadSingapore 729826Tel: (65) 6269 3411

Singapore Art Museum71 Bras Basah RoadSingapore 189555Tel: (65) 6332 3222

Singapore Botanic GardensCluny RoadSingapore 259569Tel: (65) 6471 9933

Singapore Discovery Centre510 Upper Jurong RoadSingapore 638365Tel: (65) 6792 6188

Singapore Omni Theatre15 Science Centre RoadSingapore 609081Tel: (65) 6425 2500

Singapore Science Centre15 Science Centre RoadSingapore 609081Tel: (65) 6425 2500

Attractions Entrance Reserved Disabled Accessibility within Lifts Public Toilets Taxi Stand RemarksCar Park Lot the premises for the Disabled

Access by ramp

Nil Nil Nil

Nil Visitors can wait at theentrance

Wheelchair-users are required totransfer to the panorail seat as thewheelchair cannot be wheeled in.

Nil

Kerbs at some areas

Nil

Main entrance

Nil Nil

Lift is meant forPanorail

Pools Amphitheatre

Nil

Near entrance

Nil

Nil

Level 2

Nil Nil

At the VisitorsCentre

Nil

National Orchid GardenGinger GardenVisitors Centre

At the Visitors Centre

NilOutside the building, public

carpark (Please callstaff for assistance)

Nil

Main Lobby & IwerksLobby

Ramp access tothe entrance onstreet level

Lift access to upperfloors

Nil Wheelchair access is available throughthe museum.

Nil Nil NilRamp accessto the

entrance on streetlevel

Nil Nil Nil

Places of Interest

Main entrance

Main entrance

20

Places of Interest - Sentosa

Animal and Bird Encounters(at Palawan Beach Amphitheatre)

Butterfly Park and Insect Kingdom

Calsberg Sky Tower

Dolphin Lagoon

Fort Siloso

Images of Singapore

Sentosa Luge & Skyride

Sentosa 4D Magix

The Flying Trapeze

The Merlion

Underwater World

Attractions Main Entrance Side Lifts Ticketing Public Toilets RemarksEntrance Counter for the Disabled

NilNil Nil

Nil Nil Nil Nil

Nil Nil Nil

Nil Nil Nil Nil Not recommended for disabledvisitor.

Nil Not recommended for thewheelchair users. Viewing galleryat the top is not wheelchairaccessible.

Lift leading

to the 10th storey only.There are two flightsof steps leading to themouth-opening andviewing deck.

Nil

Nil Nil Slope at certain areas.

Nil Nil Not wheelchair accessible.

Nil Nil Nil

Access is limited. Tram service

from Fort entrance has nowheelchair access.

Nil Nil Not recommended for thewheelchair users. Some exhibitsare not wheelchair accessible.

Nil Ask for assistance from

attraction hosts.

Nil

Singapore Zoo80 Mandai Lake RoadSingapore 729826Tel: (65) 6269 3411

Sungei Buloh Wetland Reserve301 Neo Tiew CrescentSingapore 718925Tel: (65) 6794 1401

Attractions Entrance Reserved Disabled Accessibility within Lifts Public Toilets Taxi Stand RemarksCar Park Lot the premises for the Disabled

Nil

Visitor Centre

Carpark located atRow A

Nil

Nil NilNil

Near entrance

Places of Interest

How to get there• via Cable Car from Mount Faber

or HarbourFront• by Sentosa Bus from the

HarbourFront Bus Interchange• by Car• by Taxi• by Sentosa Express

For those with mobility difficulty,travel by car or taxi isrecommended.

Getting aroundIsland Buses - operates from7am - 12am. It is accessible tothe ambulant-disabled.Wheelchair-users will requireassistance.

Beach Trams - operate from9am - 7pm. One tram servicesSiloso Beach and the otherservices Palawan Beach andTanjong Beach. It is not accessibleto wheelchair users.

22

Albert Complex

60 Albert Street Singapore 189969 Tel: (65) 6210 2222

Centerpoint Shopping Centre

176 Orchard RoadSingapore 238843Tel: (65) 6737 9000

Century Square

2 Tampines Central 5Singapore 529509Tel: (65) 6789 8827

Chinatown Point

133 New Bridge RoadSingapore 059413Tel: (65) 6534 0135

Far East Shopping Centre


Forum the Shopping Mall


Funan DigitaLife Mall

109 North bridge RoadSingapore 179097Tel: (65) 6336 8327

Great World City

1 Kim Seng PromenadeSingapore 237994Tel: (65) 6737 3855

Shopping Centres Main Entrance Side Entrance Reserved Disabled Lifts Public Toilets Taxi StandCar Park Lot for the Disabled

Facing Bencoolen StreetFacing Waterloo Street

Level 1

Nil

Nil Nil

Facing New Bridge Road.Access by ramp

Facing Upper Cross Street& New Bridge Road

Facing Angullia Park.Access by ramp

Level 1Angullia Park Entrance

Nil Nil

Level 2 Facing Cuscaden Road.High kerb

North bridge Road Basement 1

Nil

At the main entrance

Shopping Centres

Facing Cuppage Road.Access by car parkentranceat Level 4

Level 4 Facing Orchard Road

Basement 2 At the main entrance

24

Facing Cuscaden RoadAccess by ramp

IKEA317 Alexandra RoadSingapore 159965Tel: (65) 6786 6888

IKEA60 Tampines North Drive 2Singapore 528764Tel: (65) 6786 6888

Junction 89 Bishan PlaceSingapore 579837Tel: (65) 6354 2955

Jurong Point1 Jurong West Central 2Singapore 648886Tel: (65) 6792 5662

Marina Square6 Raffles BoulevardSingapore 039594Tel: (65) 6335 2613

Ngee Ann City391 Orchard RoadSingapore 238872Tel: (65) 6739 9323

Paragon Shopping Centre290 Orchard RoadSingapore 238859Tel: (65) 6738 5535

Park Mall9 Penang RoadSingapore 238459Tel: (65) 6339 4031


Facing Boon Lay WayFacing Jurong West CentralBasement 1 & 2

In front of 7-11Basement 1

Basement 3Level 6 and 7

Level 2

Access by ramp Many entrances

Facing Bideford RoadFacing Bideford Road Basement 2 Level 1 to 5

Level 4 Outside main entranceLevel 1 and 5

Facing bus interchange

Shopping Centres

Many entrances Basement In front of main entrance

Outside IKEA cashier(Level 1)

Level 2. InsideIKEA, oppositeIKEA Cafe

26

Many entrances Level 1 & 2

Raffles City252 North Bridge RoadSingapore 179103Tel: (65) 6338 7766

Shaw House


Tanglin Mall

163 Tanglin RoadSingapore 247933Tel: (65) 6736 4922

Tanglin Shopping Centre

19 Tanglin RoadSingapore 247909Tel: (65) 6732 8751

The Concourse

300 Beach RoadSingapore 199555Tel: (65) 6390 2465

The Heeren

260 Orchard RoadHeeren BuildingSingapore 238855Tel: (65) 6738 4288

Wisma Atria



Level 3Facing Cairnhill Road Basement 2,3 & 4

Facing Cairnhill Place

Use side entrances fromNgee Ann City:-Ramp access betweenNgee Ann City & WismaAtria-Underpass betweenWisma Atria & Ngee AnnCity

Nil Nil

Behind the building

Shopping Centres

Facing ChijmesMany entrances Basement 1, 2,3

Level 7,8,9,10I & J Lift

Behind the buildingAccess by ramp

Basement 1 Normallot size

Nil Facing main entrance

Facing Tanglin Road &beside Traders Hotel

In front of main entranceHigh kerb

Access by ramp Basement 2,3,4

Access by ramp Facing Beach Road Basement 1

28

Facing Beach Road

Note:Every effort has been made to ensure that the information listed is accurate at thetime of publication. However, changes to the information may have occurred sincegoing to press (April 2007). Singapore Tourism Board shall not be liable for anydamages, loss, injury or inconvenience arising in connection with the contents ofthis publication.

Useful website links:visitsingapore.com

singaporemedicine.com

Handicaps Welfare Association

http://www.hwa.org.sg/hwa.html

Transport ServicesAll train stations are accessible to wheelchair users. This

includes braille tactiles on all floors, access ramps leading upto the station concourse and in-station passenger lifts.

Comfort/CityCab (Maxicab) (65) 6552-2222 / 6552-2828has wheelchair-accessible taxis.

Tourism Court,1 Orchard Spring Lane, Singapore 247729

Tel: (65) 6737 6622Fax: (65) 6736 9423

Touristline: 1800-736 2000 (toll-free in Singapore)www.visitsingapore.com

The Medical Traveller’s Guide to Disabled Access for Facilities ...Holiday Inn Park View Singapore...

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