The Loop employee newsletter for May 2016

13
Our best laid plans In this edition we’ll hear from Jack Kline as he talks about our challenges, opportunities and plans for growth. You’ll learn about one of our newest acquisitions and how it fits into our strategic plans and of course there’s a good dash of ways to work better and people having fun and pursuing their passions. I hope you enjoy! Audrey Heutzenroeder, Global Employee Communications Manager Christie global employee newsletter Global Strategic Speaker Series 01 Here's what Jack Kline wants you to know… Interview with 03 Ihor Stech explains how the Logistics team puts Christie at the center of the action 07 A conversation with Allure’s president about the business and their “secret sauce" Features 06 Christie’s glossary of terms and definitions 13 Be a part of Christie’s new Facebook groups 14 There’s a JDE upgrade coming in June 15 What’s so special about Mo Amps? Christie in action 11 Christie Cypress celebrates Earth Day with food, fun and recycling 17 Christie products and service in action In every issue Issue twenty | May 2016 The Loop is an employee newsletter for internal use only.

Transcript of The Loop employee newsletter for May 2016

Page 1: The Loop employee newsletter for May 2016

Our best laid plansIn this edition we’ll hear from Jack Kline as he talks about our challenges, opportunities and plans for growth. You’ll learn about one of our newest acquisitions and how it fits into our strategic plans and of course there’s a good dash of ways to work better and people having fun and pursuing their passions.

I hope you enjoy!

Audrey Heutzenroeder, Global Employee Communications Manager

Christie global employee newsletter

Global Strategic Speaker Series

01 Here's what Jack Kline wants you to know…

Interview with

03 Ihor Stech explains how the Logistics team puts Christie at the center of the action

07 A conversation with Allure’s president about the business and their “secret sauce"

Features

06 Christie’s glossary of terms and definitions

13 Be a part of Christie’s new Facebook groups

14 There’s a JDE upgrade coming in June

15 What’s so special about Mo Amps?

Christie in action

11 Christie Cypress celebrates Earth Day with food, fun and recycling

17 Christie products and service in action

In every issue

Issue twenty | May 2016

The Loop is an employee newsletter for internal use only.

Page 2: The Loop employee newsletter for May 2016

Global Strategic Speaker Series

01 the loop May 2016 | Table of contents

Here's what

Jack Kline wants you to know… Always a leader, it’s fitting that

our CEO, Jack Kline, is the first speaker in this new series. Click on the image to hear him discuss everything from our plans for expansion, to our business opportunities, challenges and Christie’s greatest strength.

Who do you want to hear from?

Tell us who you want to hear from and what topics you want covered. Send your requests to Employee Communications.

The Global Strategic Speaker Series is another way for leaders to share with all of you what’s happening at Christie®. Each issue of The Loop will include a new video featuring a different speaker.

Page 3: The Loop employee newsletter for May 2016

Interview with

03 the loop May 2016 | Table of contents continued on page 4…

Ihor Stech enjoys the view of the Dragon’s Back hiking trail in Hong Kong.

Ihor Stechexplains how the Logistics team puts Christie® at the center of the action.

As the executive vice president, Global Operations (and soon to be Chief Operating Officer when Gerry Remers retires in July), Ihor Stech is responsible for the smooth running of five functional areas at Christie: Manufacturing, Supply Chain, Logistics, After Sale Service and Manufacturing Engineering.

In this continuing series, Ihor discusses Logistics.

Can you share a very simple definition of logistics at Christie?

Christie’s Logistics team is global. First there is Inbound Logistics – materials coming into Christie so we can create our products. And then there is Outbound Logistics – moving our finished products out of our factories and to the market.

Christie is the center of our logistics network with all routes going into or out of Christie.

What is the challenge for Inbound Logistics?

They have to know what’s needed, when and where. We buy thousands of components from suppliers around the world and some of those components come to our factories in Kitchener, Phoenix and Shenzhen and become parts in our manufacturing process.

Other items, for example connectors, wires, brackets etc. that we use for installation, often go directly to the customer sites.

Page 4: The Loop employee newsletter for May 2016

05 the loop May 2016 | Table of contents

Feature

For more information, contact Ihor Stech, Executive Vice President, Global Operations.

Christie's glossary of terms and definitionsFOFO? Baud rate? Dithering?

If you don’t know what these terms mean, there’s a handy reference tool for you on the Christie website.

Originally created for our customers and partners, the online glossary of terms and definitions provides at-a-click definitions of all things audio visual.

If you have a new definition to add to the glossary or think something needs an update, contact [email protected].

Christie’s warehouse in Kitchener holds both inbound raw materials for our factories and outgoing products and hardware for end users or for demos and tradeshows.

Where does Christie® have warehouses?

Raw materials are stored in warehouses close to our factories. We have warehouses in Kitchener at our Trillium Drive location, in Riverside close to our Cypress office because that’s a major service center that needs parts and materials, and also in Shenzhen and Hong Kong.

How and when does Outbound Logistics get involved?

Once we have sellable products either from OEM suppliers or our own factories, Outbound Logistics manages moving these products to our customers, dealers, distributors or our own field sales offices. The team uses a distribution network that includes two types of facilities. The first is either owned by or associated with Christie’s offices. We have the warehouse locations I mentioned earlier and warehouses connected with our offices in Wokingham, Johannesburg, Singapore and Shanghai.

The other type of distribution facilities are owned by third-party logistic companies that provide warehouse and distribution service to us. Kintetsu World Express (KWE) is our major distribution and logistics partner.

Their major hubs are in Hong Kong for the Asia Pacific region and Amsterdam for the Europe, Middle East and Africa region, but they can support us from just about any location.

As our distribution partner, KWE’s primary functions are to:

• Receive products

• Store products – both physically and by updating our inventory records

• Manage the inventory and report the accuracy of the storage facility

• Organize shipping our products to whatever address we specify.

We also have ongoing service agreements with logistics companies such as FedEx and UPS for delivering smaller items such as parts or lamps. We have negotiated rates and service level agreements with these companies and have their terminals right in our own facilities. We’re can access their systems and track our shipments minute by minute. We don’t leave anything to chance!

Page 5: The Loop employee newsletter for May 2016

“At the core of our business are two software solutions: point-of-sale (POS) and digital menu boards. Each feature a suite of related technology tools designed to achieve our clients’ business results while enhancing the consumer experience.”

Craig Chapin , President of Allure, a Christie Company

07 the loop May 2016 | Table of contents

Interview with

Allure and Christie have shared customers and worked together for more than 10 years, developing a longstanding “respect and appreciation for each other’s customer-first attitude and practices.”

Craig Chapin, president of Allure, a Christie Company, tells us more about what Allure does and how their unique offering fits into Christie’s larger organization.

Tell us a bit about Allure. What does your organization do?

Allure provides digital signage and transaction and customer-engagement technologies. Our digital signage is data driven – we recommend and update content based on sales data and our customers’ sales objectives. Many of our customers are major brands and retail businesses.

At the core of our business are two software solutions: point-of-sale (POS) and digital menu

boards. Each feature a suite of related technology tools designed to achieve our clients’ business results while enhancing the consumer experience. As a total digital solutions partner to our clients, we assist in strategic planning, hardware procurement and deployment, managing content development with in-house creative services and then fully supporting the solution ongoing.

Our enterprise software platform can update content shown on the displays in real time through our cloud-based content management system (CMS), which stores and manages the content while connecting to media players at each client location.

What’s most exciting is that, through our proven research and data analytics processes, we support our clients with valuable insights and information. We use that information to determine the best design and content displays that will create the desired guest experience and directly influence consumers’ decision making and purchases.

A conversation with Allure’s president about the business and their “secret sauce” In November 2015, Christie® announced that it had acquired Atlanta, USA-based Allure Global Solutions, Inc. (Allure).

continued on page 9…

Page 6: The Loop employee newsletter for May 2016

09 the loop May 2016 | Table of contents

Interview with

For more information, email Craig Chapin or Employee Communications.

Who are your typical customers?

We support a large number of cinemas, stadiums, convention centers, theme parks, airports, cultural attractions, concessionaires and restaurants. Many of our customers rely on our digital signage solutions and POS for food, beverage and other retail sales as well as communicating upcoming events and other information.

Can you tell us more about the analytics Allure provides?

Our advanced measurement and analytics services along with our ability to change content quickly are really what differentiate us and make us a great investment for our clients. We’ve been providing the highest level of managed services in the industry since 1999.

Through strategic research and data gathering, we gain understanding of key consumer habits –what people will buy, in what combinations, and at what price point. This data-driven process helps us to accurately predict the optimal content to display to influence and encourage customers’ purchasing behaviors.

We can adapt the content being displayed to respond to different needs and situations, such as changing content for special timed promotions at a certain time of day, or day of the week. We can even respond to the weather and other factors to feature the most effective content. For example, if a rainy forecast unexpectedly gives way to a hot, sunny afternoon, we can promote ice cream instead of hot cocoa.

Why did you decide to join with Christie® and become a Christie company?

Becoming part of the Christie family of companies helps Allure meet its strategic goals. We would like to become an international company and now that we’re part of Christie, it’ll be easier to have a presence in other countries. Additionally, our customers will have access to an even greater range of display technologies and will further benefit from excellent technical service through Global Professional Services.

Your work seems to dovetail nicely with the Christie Experiential Networks® (CEN) and their “From the Streets to the Screen™” solutions. How will you be working with them?

CEN is now a part of the Allure organization, and they’re a perfect fit with Allure’s products and services.

The Christie Experiential Networks solution “From the Street to the Screens” focuses on enhanced display signage for cinemas, providing the installed technology solution and selling advertising space on these displays.

The types of dynamic, digital-signage experiences offered range from interactive video walls to projection mapping, freestanding displays and more. The result is an exciting, digitally “connected” experience for moviegoers that begins outside the theater – on the street – into the lobby and all the way to the cinema screen.

The entire Allure organization is well positioned and actively engaged in supporting and promoting this market-leading technology.

Allure’s total solution comprises digital signage hardware for cinemas, stadiums, theme parks, cultural attractions and restaurants and providing display content, data analytics, installation and support services.

Page 7: The Loop employee newsletter for May 2016

11 the loop May 2016 | Table of contents

Christie Cypress celebrates Earth Day with food, fun and recycling

Earth Day celebrations at Christie Cypress are an eagerly attended annual event.

Christie Cypress employees were invited to bring in their e-waste during the Earth Day celebration. Employees could also bring in personal documents for secure shredding and recycling.

Christie in action

For more information, contact Pamela Lothman, Compliance / EMS Division Manager.

For the last nine years, Christie® Cypress has celebrated Earth Day (April 22) with food and music.

This year employees also had the opportunity to bring in personal documents for shredding and unwanted electronic waste (e-waste) for specialized recycling.

Pam Lothman, Compliance/EMS Division manager, spoke at the event informing employees of the environmental initiatives that have been implemented since the inception of the Environmental Management System (EMS) ten years ago.

She also introduced the new section of the Christie website dedicated to Christie’s global environmental and sustainability activities.

Chief Executive Officer, Jack Kline, also spoke, sharing general information about Christie’s business and highlighting again the importance of the EMS program and the plan to incorporate the core EMS principles at all Christie offices.

Page 8: The Loop employee newsletter for May 2016

13 the loop May 2016 | Table of contents

Feature Feature

Be a part of Christie's new Facebook groups

There's a JDE upgrade coming in June

New features of this release include:

• An updated user interface

• Faster menu navigation

• Reports that can be emailed directly from Submitted Jobs

On June 25th, GIS will upgrade the JDE system to Tools Release 9.2.

This release contains a refreshed interface and improvements that make it easier to use, as well as background code fixes and updates.

You’ll receive more information by email closer to the release date.

For more information, contact Mike Minogue, Director of Quality, Systems and Solutions If you have questions, contact Matthew Wiles, Business Analyst, Global Information Systems.

This new Christie® products and solutions group on Facebook is monitored by a team of Christie employees and populated by Christie customers.

It’s an open space where people who use Christie products and solutions can share their application and show photos, ask questions and provide feedback.

The group also provides valuable information for Christie about what’s working well, what our customers love and what they want from Christie.

And our customers get to learn and share with likeminded individuals while still having ready access to a Christie expert.

Are you an expert – or want to be – on all things video processing? Then the Christie video processors Facebook group will appeal. The focus is on video processing using the Christie Spyder.

Members are welcome to post show or application pictures and ask any technical questions. Christie engineers monitor the group and many of the group members are also Spyder experts.

Page 9: The Loop employee newsletter for May 2016

Feature

What’s so special about Mo Amps?

15 the loop May 2016 | Table of contents

I realized I could either strictly use the car for racing or convert it to electric and drive it as much as I wanted to. So I went to electric.

Since converting Mo to electric, I’ve refined him even more with dual motors and more batteries so now he’s as fast as ever. Now I can take him on the roads and race him.

So how is Mo different now that he’s electric?

There are so many benefits to having an electric car.

Obviously an electric car is great for the environment. There are no emissions and energy consumption is low. I charge Mo at home using solar power. When I charge Mo at work (the Christie® Cypress office), that charge also comes from solar power.

And charging Mo costs about 20 times less what it would cost to fill the tank on a regular car.

There’s also less maintenance because there aren’t as many moving parts. Mo doesn’t need oil changes and doesn’t have air filters or fuel injectors. The only thing this car needs is to have the brushes changed about every 80,000 miles (129,000 kilometers) and that is not expensive.

Are there any challenges to having an electric car?

Yes, there are a few things to consider.

First of all, it would be very hard to have an electric car as your only car because it has a limited range. Mo can only go about 80 miles (130 kilometers) before needing to be charged again. For longer drives I prefer to use my hybrid car (a car that runs on a combination of gasoline and electricity).

Charging takes about two hours. I charge Mo while I’m out for lunch or at a meeting and it’s not a problem, but you do have to plan to spend that time.

Electric cars have to be charged at electric charging stations. Here in California there are plenty of these around. I have an app on my phone that tells me where I can find charging stations. In a pinch, I could even plug Mo into a standard electrical outlet, but it would take longer to charge him.

Want to see more of Mo and Wayne? Click here.

Or contact Wayne Bickley, Senior Territory Manager, LBE, Sales.

What does Mo have under his hood? Take a look. It’s simple and sparkling clean! For more detailed photos about how Mo was made and additional information click here.

Meet Wayne Bickley and Mo Amps.

They’ve been together since 2000. In 2009, Mo underwent a radical transformation when he became one of only three electric corvettes in all of North America.

Wayne tells us about his special love affair with Mo.

Why did you convert Mo to electric?

I already had Mo for a few years and had been modifying him to go faster. In a quarter-mile race, he could go 136 miles per hour (217 kilometers per hour). But, the car wasn’t passing the required emission tests. I spent thousands of dollars and tried several times to get the car to pass the test. Without the pass, a car can’t be taken on the roads here in California.

Page 10: The Loop employee newsletter for May 2016

17 the loop May 2016 | Table of contents

Christie in action

Christie products and service in actionEvery issue we’ll share a selection of images, videos or stories showcasing Christie® products and services in action.

ANZAC Day: 100th Anniversary of the Battle of Gallipoli New Zealand

The Battle of Gallipoli in 1915 marked the first major battle that the Australian and New Zealand Army Corp (ANZAC) participated in together. The 100th anniversary of the Battle of Gallipoli was commemorated in Wellington, New Zealand with a sound and light show powered by 12 Christie Roadster S+20K projectors and using Christie Twist™.

// Read the full story here

CNN Democratic Party Presidential Debate 2016 USA

The dynamic display wall behind the US Democratic Party’s presidential debates was built using Christie MicroTiles®. The pressure was on. Could these LED rear-projection display cubes perform for live TV?

// Read the full story here

Japan Marine Science Inc. Japan

Japan Marine Science Inc. houses the first installation of Christie Boxers in Japan. These compact, durable and high-performing projectors are the perfect technology for producing the clear, bright visuals needed in the marine simulator.

// Read the full story here

Page 11: The Loop employee newsletter for May 2016

In every issue

19 the loop May 2016 | Table of contents

Here are just a few of the topics we’ve been covering in the Innovation Café blog. Click on the images to see the posts.

Kevin Moule shares his experience at the Ushio technology fair

Christie’s parent company, Ushio, invited Kevin Moule to come present the new Mystique software solution at the Ushio technology fair. Kevin reports in on his week in Japan at the Ushio Harima plant.

Jennifer Smith shares her observations, opinions and predictions for the AV World

How to AV magazine caught up with Jennifer Smith, executive vice president of Global Market Solutions, when she was at ISE 2016. Jennifer discussed a range of topics that bode well for a bright and exciting future.

Christie experiments with a new display technology

John Vieth shares details of a new technology he and others are experimenting on in conjunction with researchers from the University of Waterloo. The goal is a technology with the best of both LCD and LED displays.

Can you start a fire from moonlight? Simon Guthrie explains why this question matters to Christie

Simon Guthrie explains why it’s impossible to start a fire from moonlight – no matter how big the lens – and why this fact matters to Christie®.

Doing IT BetterKeep your contact lists up to date

Contact Groups, formerly called Distribution Lists, need to be kept up to date by the person who owns that group. GIS does not automatically update these groups.

Here’s how to update your Contact Groups:

1. Open the Outlook Address book.

2. Choose which Contact group (Distribution List) you need to update.

3. Double click on the Contact Group. It will open the window showing the people in the Contact Group. If you are not the Contact Group owner you will not be able to update the group.

4. Click Modify Members…

5. The contact Group Membership window will appear.

a. To add a member, click the Add… button. Then search for the person or group you want to add.

b. To remove a member, select the member from the list and click Remove.

6. When you have completed your changes to your distribution list, click Ok, then click Apply and Ok.

7. You may then close the Global Address Book window.

1

4

5

Page 12: The Loop employee newsletter for May 2016

21 the loop May 2016 | Table of contents

In every issue

Recommended readingRoger Kelian recommends Unlimited Power by self-help book author and motivational speaker Anthony Robbins. In Unlimited Power Robbins discusses how to use one's mind to achieve goals and success.

He writes about subjects such as health and energy, overcoming fears, persuasive communication, and bettering relationships.

What business-related books are you reading? Share your recommendation here.

Widen your knowledge baseIn every issue, Alen Koebel, senior design qualification specialist, highlights a technical paper or similar document, that will help you understand the science and technology behind Christie’s products.

Display Wall Technology

Few things are as impressive as a large display wall (also known as a video wall). Christie® has been providing diverse products as well as installation services for these walls for several decades. Our offerings include traditional rear-projection cubes, Christie MicroTiles®, LCD flat panels and, most recently, LED tiles.

We have written a number of tech briefs to help customers choose the best display technology for their needs. These two briefs provide good introductions on display walls in general: “Top considerations when choosing display wall technology” and “Choosing video wall technology based on your priorities”.

Correction to last issue

The May 2016 issue of The Loop had an incorrect link to the technical paper on “Digital Image Warping In Simulators”. Here is the correct link.

More courses and more ways to earn InfoComm CTS renewal unitsThere are 21 Christie University courses that are recognized by InfoComm as Certified Technology Specialist Renewal Unit (RU) courses.

InfoComm’s Certified Technology Specialist (CTS), Certified Technology Specialist – Design (CTS-D) and Certified Technology Specialist – Installation (CTS-I) are the only audiovisual certification programs accredited by the International Organization for Standardization’s (ISO) United States representative, the American National Standards Institute (ANSI).

All Christie University courses are free, and they’re available to all Christie employees.

To find out more, visit Christie University.

If you have questions, comments or recommendations for courses, email [email protected].

Online Course CTS RUs

CTS-D RUs

CTS-I RUs

4K 1.0 1.0 0.0

ABCs of DLP 1.0 1.0 1.0

Christie Phoenix (eLearning) 0.5 0.5 0.5

Audio Fundamentals 1.0 1.0 1.0

Digital Cinema Basics 0.5 0.5 0.0

Digital Projector Anatomy 1.5 1.5 0.0

Networking 0.5 0.5 0.0

Pandoras Box Basic Training 1.5 1.5 1.5

Video Wall Design 0.5 0.5 0.0

Projection Technologies 1.0 1.0 0.0

Resolution Basics 1.0 1.0 1.0

Solaria 4K 0.5 0.5 0.5

Stereo 3D 0.5 0.5 0.0

Instructor-led Course Renewal Units

Christie D4K/Roadie 4K 12.5

M Series Advanced 9

Christie Phoenix 7

Digital Media 14

J Series Advanced 11.5

Digital Cinema 22.5

M Series and J Series 17.5

Boxer Installation and Service 2.5

Page 13: The Loop employee newsletter for May 2016

Trivia gameHere is this issue’s trivia question:

If the executive team announced that dithering was going to be the next big thing for Christie®, what would they be talking about?

Email your answer to Employee Communications.

And the answer to last issue’s question

Where was the first ever Christie Certified Technology Accelerator held?

The correct answer: New York City

Congratulations to last issue’s winners who each won a Starbucks gift certificate.

Thanks to the many people who participated and answered the last issue’s trivia question correctly!

?Let’s hear from youWe want to hear from you. If you have questions, comments, ideas for articles, suggestions for improvement, photos, book selections or other content you want to contribute, send it to Employee Communications.

23 the loop May 2016 | Table of contentsAll articles submitted to The Loop will be reviewed for compliance with Christie’s brand style guide and The Loop’s editorial policy.

Missed an issue or want to read it again? Click here to see past issues of The Loop.