THE LIST: THE TOP 3 - The Press-Enterprise · 2017-08-14 · The Press-Enterprise...

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DECEMBER 2016 THE LIST: EMPLOYEES CHOOSE BEST COMPANIES THE TOP 3: NAMM CALIFORNIA BOUDREAU PIPELINE CORP. EAST VALLEY WATER DISTRICT

Transcript of THE LIST: THE TOP 3 - The Press-Enterprise · 2017-08-14 · The Press-Enterprise...

Page 1: THE LIST: THE TOP 3 - The Press-Enterprise · 2017-08-14 · The Press-Enterprise Friday,December2,2016 3 1 “The Inland Empire is home to thousands of innovative business leaders,

DECEMBER 2016

THE LIST:EMPLOYEES

CHOOSE BESTCOMPANIES

THE TOP 3:NAMM CALIFORNIA

BOUDREAU PIPELINE CORP.EAST VALLEY WATER DISTRICT

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s

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We are one of the highest Volume Ford BPN Commercial Truck Dealer in California and in theNation. We have those hard to find, F450s and F550s with pre-built bodies as well as a largesupply of F150s, F250s, Cargo Vans, and Transit Connects built for Commercial Use. We areYOUR commercial truck source. Whether you are a large company with a Ford Fleet ID numberlooking to purchase Fords nationally or a small company buying your first commercial vehicle,or an individual wanting a work truck, we would like to be your source for Fords. Call us today.

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The Press-Enterprise Friday, December 2, 2016 31

“The Inland Empire is home to thousands of innovative business leaders, passionateentrepreneurs and world-class companies. They operate with a clear mission, strongleadership and vision for success. Even better, they genuinely care about their employees.

It is an honor to introduce you tomany of these inspiring companies through this publicationand our annual Top Workplaces Awards.

ThePress-Enterprise is committed to shining a spotlight on the local people andbusinessesthat strengthen our communities.

We hope you enjoy this publication, and thank you for joining us in celebrating the top-ranked businesses within Top Workplaces.”

The Press-Enterprise Congratulates2016 TOP WORKPLACES Honorees!

Ron Hasse, PublisherThe Press-Enterprise

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Thank You to our

2016 Top Workplaces Sponsors!

COMMUNITY PARTNERS

PRINT SPONSOR FLORAL SPONSOR WINE SPONSOR

SILVER SPONSORS

GOLD SPONSORSAUTOMOTIVE SPONSOR

PRESENTING SPONSOR

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TOP WORKPLACES

NAMM CalforniaPAGE 10

Corona-Norco Unified School District

PAGE 12San Gorgonio

Memorial Hospital

PAGE 14Boudreau Pipeline

Corp.PAGE 16

Stronghold EngineeringPAGE 18

CU DirectPAGE 20

East Valley Water DistrictPAGE 22

Hospice of the ValleysPAGE 24

My Choice SeniorServices

PAGE 26

{ TABLE OF CONTENTS }

3535TOP

COMPANIESWhat workers care about

PAGE 6

Take a look at how businesses of different sizesranked overall

PAGE 8

SURVEY RESULTSAND METHODOLOGY

PAGE 7

GROWINGWITH OUR COMMUNITY

“I love that San G is a small community hospital.I love my bosses and fellow Nurses and can’tsee myself working anywhere else.”

“I look forward everyday coming to work here, I leftand came back because the people are so warm,caring and everyone helps each other.” I am sograteful to have the opportunity to work here.”

“I love the family environment it is very welcoming here”

“I love working in a community hospital where I knowand can count on my crew. San G is also great in thatyou have the culture, staffing, and resources to givegreat patient care.”

“Real team atmosphere. I feel like I am part ofa winning team”

“San G is like a big warm family.”

“I love the environment, the patients,the people and the ability to learn newthings cross training.”

Molly, RN ER

George, Diagnostic Imaging

“The best thing about SanGorgonio is the feeling that youcan still make a difference.”

“I lI losee

FJ ER LVN

Will – Clinical Lab Supervisorlinical Lab Supervis

Jenny, RN Float Pool

Christina, CNA ICU

Luke, RN Charge, ICU

J nny RN Float Pool

A ICU

Molly RN ERgreat p

Luke RN Charge, ICU

Rachel, AdministrationGeorge, Diagnostic Im

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TOP WORKPLACES

EDITORS’ SPECIAL AWARD FOR LEADERSHIP:KAREN ALLEN SALON AND SPA

This organization believes in giving back to the com-munity and does it in several ways.

Karen Allen Salon has sustained lengthy partnershipswith the Pink Ribbon Place, theYWCA of Riverside County andnumerous other organizationsand events.

The underlying culture atKaren Allen Salon is to em-brace diversity and work in acollaborative environment.

EDITORS’ SPECIALAWARD FOR EXPERT

MANAGEMENT:SOUTHWEST HEALTH

CARE SYSTEMFrom being down on the

floor pitching in during shiftsto showing care about community and staff, SouthwestHealth Care System’s managers consistently rate as im-pressive with employees.

“I am extremely impressed by their transparency, hum-bleness and the personal connections they make withemployees,” one employee wrote.

Managers “have a great mission, vision and values.They lead by example,” wrote another.

EDITORS’ SPECIAL AWARD FOR A COMPANYTHAT STANDS OUT FOR ETHICS:

GATE CITY BEVERAGE DISTRIBUTORSThe company, which supplies beverages to more than

3,800 accounts in the Inland area, partners with LomaLinda Ronald McDonald House and serves breakfast tofamilies of children there.

The company also partners with the Employment De-velopment Department of San Bernardino to teach vet-erans and disabled veterans interview and resume-writ-ing skills.

As well, the company supports and hires people whoare mentally challenged.

Finally, Gate City Beverage Distributors’ more than 300Inland employees also build care packages to send toactive-duty men and women overseas.

RECOGNIZINGCOMPANIES THAT

DO GOODA number of Inland Empire companies

are trying to make our community better. Here are just a few.

What’s important to workers

Workplace statements

My pay is fair for the work I do

63%

There is not a lot of negativity at my workplace

57%

I have not considered searching for a better job in the past month

63%My job makes me feel like I am part of something meaningful

82%

This company enables me to work at my full potential

69%

This job has met or exceeded the expectations I had when I started

69%

This company motivates me to give my very best at work

71%

I get the formal training I want for my career

62%

My manager cares about my concerns

75%

My manager helps me learn and grow

72%

My manager makes it easier to do my job well

77%

New ideas are encouraged at this company

66%

I feel genuinely appreciated at this company

73%

I would highly recommend working at this company to others

73%

I feel well-informed about important decisions at this company

58%

There is good inter-departmental cooperation at this company

59%

I have the flexibility I need to balance my work and personal life

76%

At this company, we do things efficiently and well

62%

I believe this company is going in the right direction

69%

This company operates by strong values and ethics

70%

My benefits package is good compared to others in this industry

49%

Senior managers understand what is really happening at this company

54%

I have confidence in the leader of this company

64%

Source: WorkplaceDynamics LLP STAFF GRAPHIC

Importance in how Inland Empire workers rate their workplaceCONTRIBUTORS

{

{THE PRESS ENTERPRISE

EXECUTIVE EDITORFrank Pine

SENIOR EDITORKimberly Guimarin

TOP WORKPLACES EDITOR

Roger Ruvolo

WRITERSFielding Buck

Richard K. De AtleyJulianna Crisalli

COPY EDITORMaryanne Dell

PUBLICATIONS EDITORPam Marshak

COVER ILLUSTRATIONKyle Sackowski

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The Press-Enterprise Friday, December 2, 2016 71

TOP WORKPLACES

ho determines Top Workplaces?Those who know them best: theemployees. The Press-Enterprise,

Daily Bulletin, Daily Facts and The Sunpartnered with Philadelphia-based Work-placeDynamics, an employee researchand consulting firm, to determine theregion’s Top Workplaces rankings.

Beginning in June, the newspapers ranarticles and advertisements encouragingemployees in the region to nominatecompanies as Top Workplaces. Work-placeDynamics invited those companies,as well as other organizations in the re-gion, to participate in the program.

Anyone could nominate a company.The only requirement was that the or-ganization must employ at least 35 peo-ple in the Inland area. The organizationcould be public, private, nonprofit orgovernmental.

WorkplaceDynamics invited 741 work-places to participate and surveyed 60 ofthem. Only those organizations thatagreed to participate were included inthe surveys. The surveyed firms employ25,047 people in the Inland Empire area.Of those employees who received ques-tionnaires, 13,210 responded, either onpaper or online.

The employee survey seeks responsesfrom 24 statements covering seven fac-tors.

Key to those are organizational healthfactors, which measure how well em-ployees are working together toward acommon cause:● Alignment – where the company isheaded, its values, cooperation● Effectiveness – doing things well, shar-ing different viewpoints, encouragingnew ideas● Connection – employees feel appreciat-ed and that their work is meaningful● My Manager – cares about concerns,helps employees learn and grow

“Time and time again, our researchhas proven that what’s most important tothem is a strong belief in where the or-ganization is headed, how it’s going toget there, and the feeling that everyone isin it together,” said Doug Claffey, CEO of

WorkplaceDynamics.In addition, the survey asks employees

about other factors:● Employee Engagement – loyalty, mo-tivation and referral● Leader – confidence in company lea-dership● The Basics – Pay, benefits, flexibility

Statements relating to “Connection”and “Alignment” were among the mostimportant to employees, while state-ments about pay and benefits ratedamong the least important. “While payand benefits remain important to apoint, they do not make a bad workplacebetter,” Claffey said.

After employees completed the sur-veys, WorkplaceDynamics ran statisticaltests to look for any questionable results.(It sometimes will disqualify a smallnumber of employers based on thosetests.)

Employers were categorized into size

bands, because “smaller employers tendto score higher than midsize employers,and midsize employers tend to scorehigher than large employers,” Claffeysaid.

The employers were ranked withintheir size band based solely on employeeresponses to the survey statements. Thetop employers in each size band wereselected as Top Workplaces in the InlandEmpire for 2016. WorkplaceDynamicsalso determined a list of special awardsbased on standout scores on specificsurvey statements.

Why is a particular employer not onthe list? Perhaps the company took thesurvey and scored too low.

Or, it might have chosen not to partici-pate.

“We hope more Inland Empire-areaemployers take the time next year tosurvey their employees and see wherethey stand,” Claffey said.

HOW THE SURVEYWAS CONDUCTED

STAFF REPORT

COURTESY OF EAST VALLEY WATER DISTRICT

Staff members of East Valley Water District line up for a food truck to celebrate thedistrict's inclusion in the Inland Empire Top Workplaces of 2015.

{

{

MORE ONLINETo find out more about the

35 Inland Empire companiesnamed top workplaces, check

out the online database atpe.com/workplaces

JOIN THECONVERSATIONFollow the Press-Enterprise

online @PE.com_news.Talking about this year’s

awards? Use #topworkplaces

on Twitter.

W

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TOP WORKPLACES

RANK COMPANY FOUNDED SECTOR HEADQUARTERS INLAND EMPIREEMPLOYEES

1 NAMM California 1994 Health care Ontario 4062 Corona-Norco Unified School District 1888 Education Norco 7,9743 San Gorgonio Memorial Hospital 1951 Health care Banning 6804 Southwest Healthcare System 1987 Hospitals King of Prussia, Pa. 1,5245 Romoland School District 1927 Primary/ TK-8 Homeland 360

1 Boudreau Pipeline Corp. 1997 Construction Corona 1912 Stronghold Engineering Inc. 1991 Construction Riverside 1803 CU Direct 1994 Finance and technology Ontario 1784 Gate City Beverage Distributors 1927 Wholesale distribution Chicago 3435 Mountain West Financial 1990 Mortgage lending Redlands 3126 HMC Architects 1940 Architecture Ontario 1957 National Merchants Association 2004 Merchant services Temecula 1358 Albert A. Webb Associates 1945 Civil engineering and planning Riverside 1679 Western Municipal Water District 1954 Water Riverside 14810 Williams Comfort Products 1916 Building products Chicago 191

1 East Valley Water District 1954 Local government Highland 682 Hospice of the Valleys 1982 501(c)3 nonprofit hospice Murrieta 613 My Choice Senior Services 2007 Personal services Canyon Lake 454 Karen Allen Salon and Spa 2000 Beauty industry, salon and spa Riverside 425 Peabody Engineering & Supply Inc. 1952 Building products Corona 356 Western Riverside Council of Governments 1992 Local government Riverside 497 Raincross Hospitality Corp. 2012 Special events & catering Riverside 1028 Soren McAdam LLP 1979 Accounting & tax services Redlands 419 Accent Computer Solutions Inc. 1987 IT services & support Rancho Cucamonga 4510 Sandals Church 1997 Church Riverside 7611 Ruhnau Ruhnau Clarke 1950 Architecture Riverside 5112 Dutton Motor Co. 1936 Automotive Riverside 9313 Aerotek 1983 Staffing Hanover, Md. 5614 Western Water Works Supply Co. 1945 Wholesale distribution Chino Hills 5315 Brenner-Fiedler 1948 Wholesale distribution Riverside 4616 Riverside County Transportation Commission 1976 Special district Riverside 4417 The Grove Care and Wellness 2009 Skilled nursing centers Riverside 5518 Jenson USA 1998 Bicycle industry Riverside 9819 Miller-Jones Mortuary and Crematory 1975 Funerals Hemet 6520 K2 Fabrication and Design 2002 Marketing and branding Corona 40

LARGE COMPANIES

MIDSIZE COMPANIES

{ HOW THE COMPANIES RANKED }

SMALL COMPANIES

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A healthy work environment mattersto North American Medical ManagementCalifornia Inc.

NAMM, part of OptumCare, is based inOntario. It developsand provides manage-ment services formedical practicesthroughout the InlandEmpire. Services in-clude finance, in-formation technology,contracting andclaims, according toDustie Dwyer, humanresources manager.

“We provide services to both the healthplans and physician groups or indepen-dent physicians,” she said in a phoneinterview.

NAMM’s territory goes from Chino tothe Coachella Valley and northern SanDiego County. Its clients represent more

than 550 primary care physicians and1,200 specialists, according to its website.

What distinguishes NAMM is “its in-novative approaches to adapt quickly bymodifying its model as appropriate tosuit the local market needs, and to alignthe interests of all providers to worktoward mutual goals,” the company saidin a statement.

“We believe that improving quality willresult in the most efficient health care-delivery system and that we have a socialresponsibility to utilize health care re-sources appropriately.”

With a mission to be “the most trustedname in health care,” NAMM has a work-force that is team-oriented and down-to-earth, according to Dwyer.

“It’s a very collaborative, relationship-building type of environment,” Dwyersaid.

“The one comment that I hear frominterviewees, visitors, etc., is that every-one is so nice here and willing to helpout.”

Community awareness is part of theculture, Dwyer said. NAMM participatesin such social outreach as the FeedingAmerica Food Banks’ annual Feed SoCalfood drive. NAMM partners with suchentities as Mathis Brothers Furniture,which is located near NAMM’s main

offices, and KABC-TV on the event.Other charitable causes include raising

awareness of heart disease, Alzheimer’sand juvenile diabetes.

The company’s stated values are to:● Do what is right.● Project pride.● Care for people.● Respond to needs.● Be the standard.

Flexible work schedules without“someone looking over my shoulder” areamong the qualities NAMM employeessaid they appreciate.

In a survey taken by Workplace Dy-namics, employees said they are encour-aged to think outside the box and aregiven the tools they need to do their jobswell. Some employees said they commun-icate with their own managers and su-pervisors and others, as well.

NAMM’s president and chief executiveofficer is Leigh Hutchins, who has beenwith the company for most of its 20-plusyears. Hutchins said that communicationis a top priority, with interaction occur-ring across all levels of the organzation.

The management team values the staffand shows it, Dwyer said.

“Our executive staff is very proactiveworking with employees, always keepingthem in the forefront.”

Communication key at NAMM CaliforniaOntario-based medicalmanagement company

strives to be team-oriented.

B y F I E L D I N G B U C KSTAFF WRITER

NAMM CALIFORNIA

Founded: 1994Sector: Health care

Headquarters: OntarioInland Empire

employees: 406Website: nammcal.com

No. 1

LARGEcompany

{

{

‘‘I have no onelooking over my

shoulder. When Icome to work, I am

ready to performwith no pressure.

Yes, we havedeadlines, but that

comes with responsibilities.”

NAMM CALIFORNIA EMPLOYEE

Hutchins

COURTESY OF NAMM CALIFORNIA

NAMM California supports JDRF, formerly the Junior Diabetes Research Foundation.

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LARGE COMPANIESCorona-Norco Unified School District

NAMM California, Part of OptumCare

Romoland School District

San Gorgonio Memorial Hospital

Southwest Healthcare System

MIDSIZE COMPANIESAlbert A. Webb Associates

Boudreau Pipeline Corporation

CU Direct

Gate City Beverage Distributors

HMC Architects

Mountain West Financial, Inc.

National Merchants Association

Stronghold Engineering, Inc.

Western Municipal Water District

Williams Comfort Products

SMALL COMPANIESAccent Computer Solutions, Inc.

Aerotek

Brenner-Fiedler

Dutton Motor Company

East Valley Water District

Hospice Of The Valleys

Jenson USA

K2 Fabrication and Design

Karen Allen Salon and Spa

Miller-Jones Mortuary & Crematory

My Choice Senior Services

Peabody Engineering & Supply, Inc.

Raincross Hospitality Corporation

Riverside County Transportation Commission

Ruhnau Ruhnau Clarke

Sandals Church

Soren McAdam LLP

The Grove Care and Wellness

Western Riverside Council of Governments

Western Water Works Supply Company

2016 Inland Empire’sTOP WORKPLACES

The Press-Enterprise

Congratulates all of the

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Corona-Norco Unified School Districtbelieves giving every employee a voice incompany decisions leads to positive mo-rale and a happy workplace.

SuperintendentMichael Lin answeredsome questions viaemail about whatmakes the district atop workplace in theInland Empire.Q. What does your organ-ization do that sets itapart from others in thefield?

A. CNUSD takes greatpride investing in our employees, wheth-er you’re classified or certificated staff. Inboth professional and leadership deve-

lopment, CNUSD values employees byproviding various opportunities for pro-fessional growth. Q. How do you motivate and recognize toptalent at your organization? A. CNUSD understands the critical rolethat is played by each and every one ofour employees. For this reason, effortsare made to include employees in thedecision-making process. Giving em-ployees a voice at all levels of the organ-ization, whether it be the classroomteacher or support staff, leads to cultivat-ing positive morale. Building morale alsoincludes a focus on celebrating successes.

These ongoing celebrations includestaff recognitions at board meetings,longevity pinning ceremonies and manymore. From the board room to the class-room, employees are celebrated. CNUSDis proud to have employees that havebeen recognized at the county, state andnational platform.Q. What perks or benefits do you and youremployees value most?A. Employee groups at CNUSD have con-fidence that the district will provide asupportive and motivating work environ-

ment with a competitive salary. CNUSDattracts highly qualified employees thatare critical to the district’s longstandinghistory of excellence. Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. It is important to know your em-ployees, provide avenues for feedback,listen to your employees and supportthem.Q. What does your organization do to besocially responsible?A. Many CNUSD employees are closelytied with various community organiza-tions. It is not uncommon for many em-ployees current and retired to be activelyinvolved in service organizationsthroughout the community. Philanthrop-ic work has become a culture of the dis-trict with many educators and staff mem-bers developing their own grassrootsefforts to give back to the community.Some of these efforts include,giving bikesand helmets to the less fortunate, adopt-ing families for the holidays and servingon community nonprofit boards. Overthe years CNUSD has also been involvedin fundraising for Relay for Life.

Voices make a difference at districtBuilding morale and

celebrating successescreate a happy workplace.

COURTESY PHOTO

Corona-Norco Unified employees participate in a variety of team-building exercises to boost moraleand focus on district success. Corona-Norco Unified School District employs nearly 8,000 people.

CORONA-NORCOUNIFIED SCHOOL

DISTRICTFounded: 1888

Sector: EducationHeadquarters: Norco

Inland Empire employees: 7,974

Website: cnusd.k12.ca.us/

No. 2

LARGEcompany

{

{

‘‘Always put students first.With the new

Parent Center,they are trying toget more parents

involved.”CORONA-NORCO UNIFIED

SCHOOL DISTRICT EMPLOYEE

B y J U L I A N N A C R I S A L L ICONTRIBUTING WRITER

Lin

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TOP WORKPLACES

Besides the ability to make a differencein their community, employees at SanGorgonio Memorial Hospital say theywork at a top workplace because they

know they are beingtaken of, too.

Rynda Drennan,senior human re-sources generalist/recruitment directorfor San GorgonioMemorial Hospital,answered questionsvia email about thehospital’s commit-ment to the commun-

ity and its employees. Q. What does your company do that sets itapart from others in the field?A. We have a culture here that is a veryfamily-friendly environment which pro-motes great teamwork which results inbest patient outcomes possible.Q. How do you motivate and recognize toptalent at your company?A. We have the following programs inplace to motivate and recognize our em-

ployees:Employee of the Month, Gem Awards,

Associate of the Year, Service Awards,Attendance Awards, annual performancereviews and pay increases, and a focus onpromotions from within.Q. What perks or benefits do you and youremployees value most?A. Our company pays approximately 80percent of our employee group benefits.We have an up to 5 percent match on ourretirement plan. We have a wonderfulcafeteria, with great food at a discountedprice. We have a lot of fun on-site activ-ities like bake sales, boutiques, BBQs anda wonderful off-site holiday party wherethey give away over 10K worth of gifts.Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. We provide competitive wages, low-cost employee group benefits, a generouspaid-time-off policy and extended sickleave plan, recognition programs, andmany educational and training opportun-ities.Q. What does your company do to be sociallyresponsible? A. SGMH Superheroes team supportingRelay for Life:

In May 2016, The SGMH Superheroesteam completed their 12th year support-ing the Relay for Life for the AmericanCancer Society. In the past 12 years thehospital-based team has raised over$100,000. These funds are used in ourcommunity to provide education and

research, patient services and advocacy.The funds raised help provide transpor-tation for patients to get to physician andchemotherapy appointments, provideprosthestics, wigs and education on howto cope with their cancer diagnosis.

Throughout the 12 years several mem-bers of the team have also served on thecommittee to put on the annual 24-hourwalking event. The Relay for Life is heldat the Beaumont Sport park where manyteams set up camp and booths for thethousands of visitors to come and enjoythe event throughout the weekend. Alto-gether these teams have worked togetherto raise over $1.4 million in our San Gor-gonio Pass area.

The hospital also participates in manybreast cancer-awareness activities, in-cluding low-cost exams during breastcancer awareness month (October). Weregularly host on-site blood drives. Wework with the local Soroptomist groupsto raise money with an annual bunkogame to support their organization. Par-ticipation in the local Boys and GirlsClub. We also have an annual golf tour-nament to raise money for the hospitalfoundation which donates back to thehospital with equipment that we need tobetter serve our patients. We do com-munity health and education fairs.

We also participate in countywidedisaster-preparedness drills so that in theevent of a disaster we will be here for ourcommunity.

Commitment to patients, employees Hospital attributes successto its culture, benefits and

worker appreciation.

B y J U L I A N N A C R I S A L L ICONTRIBUTING WRITER

COURTESY PHOTO

San Gorgonio Memorial Hospital employees participate in a multitude of social-benefit events, amongthem several breast cancer-awareness events.

No. 3

LARGEcompany

{

{

‘‘

SAN GORGONIOMEMORIALHOSPITAL

Founded: 1951Sector: Health care

Headquarters: BanningInland Empire

employees: 608Website: sgmh.org

Drennan

All of the peopleyou encounter who

work here arealways so positive,

and so caring about thepatients.”

SAN GORGONIO MEMORIALHOSPITAL EMPLOYEE

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MichaelWeismanThe Press-Enterprise2016 Top WorkplacesKeynote Speaker

Values Crusader, Founder ofThe Values Institute

Speaker, Consultant and Author

[email protected]

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TOP WORKPLACES

Alan Boudreau was an independentbackhoe operator about 20 years agowhen an outfit he was working for askedhim to bid on a job they couldn’t do.

“It kind of fell inmy lap,” Boudreau,the chief executiveofficer of BoudreauPipeline in Corona,said in an interview.

His employer atthe moment – a fu-ture competitor,Boudreau noted –couldn’t get to thejob in time, andasked him to bid on

it. Boudreau did, got the contract, hired afew workers, “and that was kickoff.”

Boudreau Pipeline, in first place formidsize companies in The Press-Enter-prise’s Top Workplaces for 2016, is now aGreat Recession survivor, an active con-tributor to local efforts to shelter women

and help the homeless regain their foot-ing, and a $63 million enterprise.

Recent projects include a $4 millionjob at the Goodman Commerce Center inEastvale, the Summerly homes project inLake Elsinore, a $6.5 million project, andthe Menifee Town Center project, valuedat $1.2 million.

From those first few hires, Boudreau atthe time of an October interview hadabout 300 employees and about 70 activejobs.

“The first guy I hired in 1997 is stillhere,” he said. “He was a laborer at thetime; now he is a top foreman.

“The reason we are still here is we area people company, not a pipeline compa-ny,” he said.

Boudreau said his father ran a plumb-ing business, and he worked there foreight years. When his father closed thebusiness, Boudreau took over the pay-ments on one of the backhoes and start-ed contracting with it. “I liked playing inthe dirt,” he said.

“I was familiar with the business andits inner workings” when the time cameto make that bid in 1997, he said. Oneidea that he has stuck with was “saveyour cash.”

That helped during the economicdownturn a few years ago, when once-booming homebuilding projects became

scarce, Boudreau said.“Right at the downturn we were about

95 percent homes,” Boudreau said. “Wehad to reinvent ourselves. We got into thepublic (project) side and commercialoperations; we learned to be diverse.”

The work Boudreau Pipeline does isliterally underground, so the public oftenisn’t aware of the engineering, detail andadherence to local codes that go intosetting sewer, water, drainage and firelines.

“We go out and dig a lot of ditches,” hesaid. “You don’t see much except firehydrants and manhole covers.”

Boudreau, 48, of Yorba Linda, is cur-rently the treasurer for the governingboard of the Building Industry Associa-tion of Southern California.

Boudreau Pipeline was a sponsor ofthe June 2016 American Cancer SocietyRelay for Life in Riverside, and has sup-ported HomeAid Inland Empire, whichprovides shelter to those in need of tem-porary hosing, and Interval House, whichprovides safe shelters and services tovictims of battery and abuse.

For HomeAid, Boudreau Pipeline spon-sors events and donates essential items.For Interval Houses, the company do-nates time and resources to maintain andrepair waterlines under homes operatedby the group.

Contract bid was the start of it allAlan Boudreau’s bosses

urged him to bid on aproject. It led to a career.

B y R I C H A R D K . D e AT L E YSTAFF WRITER

COURTESY PHOTO

A Boudreau Pipeline worker helps prepare the land for a new Carmax property – one of thecompany's largest in the nation – that is scheduled to open in February.

No. 1MIDSIZE

company

{

{

‘‘It gives me theopportunity to useall my experience

I have in myindustry and

hopefully to passthat on to a

youngergeneration.”

BOUDREAU PIPELINE CORP. EMPLOYEE

BOUDREAUPIPELINE CORP.

Founded: 1997Sector: Construction

Headquarters: CoronaInland Empireemployees: 191

Website:boudreaupipeline.com

Boudreau

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The Press-Enterprise Friday, December 2, 2016 171

Romoland School DistrictHonored to be named a 2016 Top Workplace

Congratulations to our amazing employeeswho dedicate themselves each and every dayto ensure our students achieve academicexcellence, build character, and pursue

lifelong learning.

Follow us on: RomolandSD ~ @RomolandSD ~ www.romoland.net

workplacedynamics.comtopworkplaces.com

Translating insights into actionwith high-impact solutions, ourworkplace improvement expertswill help your organization toreach new heights.

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Romoland School DistrictHonored to be named a 2016 Top Workplace

Congratulations to our amazing employeeswho dedicate themselves each and every dayto ensure our students achieve academicexcellence, build character, and pursue

lifelong learning.

Follow us on: RomolandSD ~ @RomolandSD ~ www.romoland.net

Romoland School DistrictHonored to be named a 2016 Top Workplace

Congratulations to our amazing employeeswho dedicate themselves each and every dayto ensure our students achieve academicexcellence, build character, and pursue

lifelong learning.

Follow us on: RomolandSD ~ @RomolandSD ~ www.romoland.net

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18 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

Stronghold Engineering employees sayquality work and a family atmospheremake the company one of the best in theInland Empire.

“When quality surpasses every otherproject goal, when itis truly achieved,everything else fallsin line,” said BeverlyBailey, StrongholdEngineering CEO.

Bailey answered afew questions viaemail about her topworkplace.Q. What does yourcompany do that sets it

apart from others in the field?A. Stronghold Engineering was esta-blished 25 years ago when Scott Baileyand I had the self-propelling vision tostart a different kind of constructioncompany. A company based on an un-wavering commitment to quality. Today,Stronghold holds true to that vision.Each employee works, and thrives, bystarting each task true to the company’score values of quality, safety, teamworkand commitment. It is Stronghold’s sin-cere hope that all of the employees willfind a rewarding and challenging careerwith the company. Stronghold is a leaderin the construction industry and is stillreaching for opportunities and success.The members of Team Stronghold arealways given the opportunity to share inthat growth and development. The com-pany continually strives to have the best-in-class recruitment policies, training,mentoring and retention practices. Q. How do you motivate and recognize toptalent at your company?A. We offer a company that has a workingenvironment, which encourages mutualrespect between employees. A placewhere merit and hard work are rewardedand supported and a team for all thosewilling to share in our vision and joinour efforts. Each quarter, two personnelare selected who embody the company’score values every day, in every task. An-nually, there are multiple awards forthose who go above and beyond theirresponsibilities and truly strive to exceed

expectations. All employee awards arehighlighted in a quarterly company new-sletter as well as each award recipientreceiving a monetary bonus.

Our 10 Year Club has over 40 memberswith several team members approachingthis milestone and even a few who havesurpassed the 20-year milestone. Eachyear, there is an annual celebration thatnot only inducts new members to theexclusive club, but also to reflect on theprevious year’s accomplishment, includ-ing diversity goals. We review their plansand goals for the upcoming year and askfor feedback from these longtime, loyalemployees. Each member of the cluboffers feedback and suggestions as wellas offering referrals for possible candi-dates for personnel needs.Q. What perks or benefits do you and youremployees value most?A. When asked, our employees often statethat the teamwork and family atmos-phere created at Stronghold is their favo-rite aspect of the job. The mentorshipfrom executives, the mutual respect ofco-workers, and the focus on respectintertwines with the many benefits of-fered creating not just a job, but a placeto excel. This is shown and reflected inthe dedication and loyalty of employees.Our positive, family-driven environmentis backed up by how we actively recruitnew team members, how we offer sup-port to our team, and our retention andpromotion of our employees.Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. We have built a culture around our fivecore values and look for team members

that amplify these values. Once theycome on board, we provide various op-portunities to live out these core values.Our retention comes from the many be-nefits our firm offers, the encouragingand supportive environment, and recog-nition for exceeding expectations. Q. What does your company do to be sociallyresponsible?A. Stronghold is a proud supporter of ourcommunity. Our diversity outreach goesbeyond business opportunities. We aredevoted to helping those organizationsand people in need. Stronghold’s CharityCommittee, made up of employees, re-views local charities in order to findthose organizations with the most need.They take suggestions from everyone inorder to make sure the employee-donat-ed funds truly go to the most worthycauses in our community. This year allcontributions will be given directly tolocal Veteran Charites in the Inland Em-pire.

Stronghold also participates in fund-raising and community events such asthe annual American Heart Association’sInland Empire Walk and YMCA’s MenWho Cook where participation has yield-ed top fundraising status for Stronghold’steams. Stronghold also hosts events suchas corporate office tours and recentlyoffered a presentation on the importanceof goals for the troops within the GirlScouts of San Gorgonio. This lunch andlearn, along with similar lunch andlearns for organizations such as Big Sis-ter/Big Brother of the Inland Empire,encourages the disadvantaged youth inour area to reach for excellence.

Quality projects, employees are key Mutual respect, training,

awards and teamwork arepart of the firm’s culture.

B y J U L I A N N A C R I S A L L ISTAFF WRITER

COURTESY PHOTO

Stronghold Engineering employees at their 25th Annual Family Picnic at the InlandEmpire American Heart Association Heart Walk. Stronghold raised more than $32,000for the organization.

No. 2MIDSIZE

company

{

{

‘‘From the top,throughout the

corporate officeand on all of ourjob sites, we liveand breathe the

core values.”STRONGHOLD ENGINEERING

EMPLOYEE

STRONGHOLDENGINEERING

Founded: 1991Sector: Construction

Headquarters: RiversideInland Empire

employees: 180Website:

strongholdengineering.com Bailey

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The Press-Enterprise Friday, December 2, 2016 191

Third Year is a Charm

2014 2015

Thank you to our outstanding andcommitted employees who make theworkplace a truly meaningful place.

CONGRATULATIONS

EAST VALLEYWATERDISTRICT EMPLOYEES

Thank you to the 68employees who dedicateeach and every day toenhance and preservethe quality of life for

our community throughinnovative leadershipand world class public

service.

LEADERSHIPPARTNERSHIPSTEWARDSHIP

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WHAT MAKES WORKING ATHMC ARCHITECTS SO REWARDING?Meaningful projects, enriching professional relationships,

opportunities for growth, doing what you love.

Learn more at hmcarchitects.com

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20 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

CU Direct employees said they lovetheir workplace because they feel chal-lenged to learn new things, they aren’tmicromanaged, and they can make adifference.

Tony Boutelle, CEO of the credit union-lending company, answered some ques-tions about his top workplace via email.Q. What does your company do that sets itapart from others in the field?A. Established in 1994, CU Direct is re-cognized as a leading technology compa-ny, providing unique and innovativelending solutions to the credit union/financial marketplace. What sets us apartis our focus and commitment to develop-ing technology, products and servicesthat help us better serve our clients.

With a flourishing workforce of over370 employees, we are a profitable com-pany that has consistently experiencedhealthy year-over-year growth. This year,

our company reinvested in our core tech-nologies, made major improvements toproduct offerings, and grew our clientpartnerships.Q. How do you motivate and recognize toptalent at your company?A. For over 20 years, we have celebratedour employees’ success through awardsthat recognize individual and team ac-complishments.

Our quarterly awards, along with reg-ular team-building events and themedcelebrations throughout the year, providean opportunity for us to acknowledge ouremployees’ valued contributions to thecompany.Q. What perks or benefits do you and youremployees value most?A. We offer our employees a great bene-fits package, including an extensivehealth/medical plan, and an excellent401k plan with matching company contri-butions. Our employees value the compa-ny’s philosophy promoting a fun, spiritedculture that drives high achievement andadvocates a healthy work-life balance.

The company’s employee activity com-mittee hosts numerous themed events –ice cream sundae Fridays are a favorite –celebrating employee and company suc-cess, and providing an opportunity for

everyone to enjoy time together.Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. Our employees and teams are the bestand most valued part of our recruitingefforts in attracting the brightest mindsin the Inland Empire. Employee referralsand recommendations play a significantrole in our recruiting efforts. We alsoactively recruit and promote from withinthe organization, providing our em-ployees the opportunity to grow andadvance their careers. Q. What does your company do to be sociallyresponsible? A. CU Direct is very involved in givingback to our communities, by activelysupporting important programs likeCredit Union for Kids and Children’sMiracle Network through events like theAnnual Credit Union Wine Auction,CHOC Walk and Miracle Jeans Week thatsupport and raise funds for CMN hospi-tals in California and Nevada. We alsorecognize the importance of being envi-ronmentally responsible. Our Ontariocorporate headquarters are in a CertifiedGreen building that contributes to effortsin saving energy and conserving waterresources.

Workplace has ‘fun, spirited culture’ Themed events,

celebrations promotework-life balance.

B y J U L I A N N A C R I S A L L ISTAFF WRITER

COURTESY PHOTO

CU Direct celebrates May the 4th Be With You on May 4. The employee activity committeecreates a day full day of trivia, fun and treats.

No. 3MIDSIZE

company

{

{

‘‘I’m doing what Ilove and not being

micromanaged encourages me todevelop stronger

work habits.There’s a trust

between the employer and

management fromday one.”

CU DIRECT EMPLOYEE

CU DirectFounded: 1994

Sector: Finance and technology

Headquarters: OntarioInland Empire

employees: 178Website: cudirect.com

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The Press-Enterprise Friday, December 2, 2016 211

Apply at CUDIRECT.com/TopWorkplace

VOTED INLAND EMPIRE’S TOP WORKPLACECU Direct has created an innovative, fun and progressive workenvironment that allows employees to achieve their highestpotential and career growth. Thanks to our amazing employeesand their dedication we provide leading-edge technology to ourcredit union & dealer partners. We could not do it without them!

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22 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

People enjoy going to work at EastValley Water District for the same reasoncustomers went to the bar in “Cheers” forvery different kinds of liquids.

At their workplace, everybody knowstheir names, said Kerrie Bryan, humanresources manager.

The East Valley Water District wasformed in 1954 to serve then-unincorpo-rated Highland. It now provides waterand wastewater services to more than100,000 customers in 27.7 square milesthat include portions of San Bernardinoand unincorporated areas of San Bernar-dino County.

Eighty percent of the district’s watercomes from wells in the Bunker HillGroundwater Basin, according to thedistrict website.

The district has “all kinds of exciting

programs in place” to connect workerswith each other, Bryan said in a phoneinterview.

Among them is “Breakfast with theBoss,” organized and served by a commit-tee in the district’s kitchen area.

Management uses the time to socialize,share recognition and update staff oncapital improvement projects.

“This is basically what keeps em-ployees in the know,” she said. “Em-ployees like feeling like they’re part ofthe operation, and these breakfasts defi-nitely do that ... Employees also like torecognize each other.”

The district gives workers opportun-ities to publicly praise their peers so allthe viewpoints aren’t coming from man-agement.

In a survey by Workplace Dynamics,employees said they like the family at-mosphere of the district as well as beingkept in the loop by John Mura, generalmanager and chief executive officeersince 2012.

They also said they liked the option ofa 9/80 work schedule, which allows par-ticipants to divide 80 hours into nineshifts across two weeks.

The district strives to put its future inthe hands of its staff through LeadershipAction Academy, a mentoring and cross-training program.

Led by Dennis Boylin, founder of Boy-lin Management Institute in Lake Ar-rowhead, the program focuses on suchskills as problem-solving, active listening,goal-setting, action planning and improv-ing customer relations.

Participants are tasked as a team todevelop project proposals to benefit thedistrict.

The program recently earned the dis-trict an innovation award from the Cali-fornia Special Districts Association.

The district also has an assistanceprogram for training and continuingeducation.

The district’s community outreachincludes helping to set up a weatherstation at nearby Beattie Middle Schoolin Highland. It will help students learnabout weather patterns, irrigation andwater conservation, and help the districtdevelop customer water budgets, accord-ing to a news release.

The public can access data gathered atthe weather station at eastvalley.org

Family atmosphere pervades districtThe agency serves more

than 100,000 customers inSan Bernardino County.

B y F I E L D I N G B U C KSTAFF WRITER

COURTESY OF EAST VALLEY WATER DISTRICT

Kerrie Bryan, left, and Eileen Bateman enjoy socializing during a celebration at East Valley WaterDistrict, which provides water and wastewater services to more than 100,000 customers.

No. 1

SMALLcompany

{

{

‘‘I have a wonderfulwork/life

balance. It is avery positive placeto work and I lovethe openness to

express newideas.”

EAST VALLEY WATER DISTRICT EMPLOYEE

EAST VALLEYWATER

DISTRICTFounded: 1954

Sector: Local governmentHeadquarters: Highland

Inland Empire employees: 68

Website: eastvalley.org

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The Press-Enterprise Friday, December 2, 2016 231

No data in ad0010206422-01w:60PP h:30.9PP

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24 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

Driven by compassion and integrity,Hospice of the Valleys lands on the In-land Empire Top Workplaces list for thethird year in a row.

Executive Medical Director Dr. LesleeCochrane and Chief Administrative Offic-er/CFO Lynette Cvar believe their em-ployees deserve as much care and atten-tion as the patients they serve. They an-swered a few questions together viaemail about their top workplace.Q. What does your company do that sets itapart from others in the field?

A. We see our em-ployees and volun-teers as “hospice an-gels” and whole-heart-edly believe theseangels set us apartfrom other organ-izations. A hospiceangel is someone whohas a love and passion… a calling … to carefor those at end of life.Our employees arepassionately alignedwith our mission toprovide the best end-of-life care to ourpatients and families –care we would wantour own families andloved ones to receive. Q. How do you motivate

and recognize top talent at your company?A. We have a long tradition of thankingfellow employees by writing them a hos-pice heart. Employees write these notesto recognize and thank fellow employeesfor something special they did during themonth. These notes are read at each staffmeeting and provide an opportunity forus to send our thanks and appreciationto someone doing something kind,thoughtful and helpful.Q. What perks or benefits do you and youremployees value most?A. Our employees say they appreciate theflexibility, helping them maintain a work-life balance. It’s the caring, supportiveculture created. Our team approach to

this work is rewarding and enhances anddeepens your experience and ability toserve.Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. Our top tip for recruiting is to makesure you carefully take your time to hirea new employee. Take the time to listento the applicants, identify if their profes-sional goals match the company goals.When we hire an employee, we are com-mitted to developing a long-term rela-tionship and will work hard to nurturethem to their full potential. Hiring theright person for the position leads tolong-term retention. For us, the align-ment of our mission and the employee’smission is key. An example of this perfectalignment is a note we received from oneof our nurses this past month:

“Yesterday, I spent 3 hours with a 92-year-old patient who had lost the love ofhis life after 70+ years of marriage justabout six months ago, and he needed tovent and talk and I was able to spendthat time with him without feeling like Ihad to rush the visit. I’m sure that meanta lot to him, too. The social worker andchaplain also visited him after my visitand I can’t express how much that meansto be able to know we can spend thattime! Thank you for allowing me to bethe nurse I am by giving me the time tocare for our patients!”

Our top tip on retaining employees isto treasure them … I know it soundscorny, but they really are the heart and

soul of an organization. Sincerely ex-pressing your appreciation for the workthey do, do what you can to help youremployees, and to genuinely care forthem. Each month we celebrate an em-ployee’s anniversary and find joy know-ing how fortunate we are to work withthem. Our reward is working with peoplewe care for and support.Q. What does your company do to be sociallyresponsible? A. Our nonprofit hospice was createdclose to 35 years ago because there was aneed for specialized end-of-life care forpeople in our community. Thanks to thesupport of our community, we are able toprovide care to those in our communitywho have no insurance or means to payfor this care.

We embrace openness and diversitynot only with our patients and families,but each other.

We provide our community with no-cost bereavement support groups, care-giver resources and Alzheimer caregiversupport. We believe one of the big issuesfor our society is to help them under-stand that there is support at the end oflife and educate them on the benefits ofhospice care.

It is our aim to provide hospice care toallow the right amount of time, care andeffort to establish healing and nurturingrelationships between our staff and pa-tients. This time is precious.

We strive to behave with compassionand integrity in all we do.

Employees are hospice’s ‘heart and soul’Thanking and treasuringworkers creates a caring,

supportive workplace.

B y J U L I A N N A C R I S A L L ISTAFF WRITER

COURTESY PHOTO

A Hospice of theValleys volunteerholds memory bearsthat she makes forclient families. Thebears are madefrom an article ofclothing that wasdear to a patientand their family.

No. 2

SMALLcompany

{

{

‘‘I get to work withpeople I respect,who care about

what they do andsupport each other

while doing it.”HOSPICE OF THE VALLEYS

EMPLOYEE

HOSPICE OF THEVALLEYSFounded: 1982

Sector: NonprofitHeadquarters: Murrieta

Inland Empireemployees: 61

Website:hospiceofthevalleys.org

Cvar

Cochrane

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The Press-Enterprise Friday, December 2, 2016 251

No data in ad0010212908-01w:29.9PP h:30.9PP

No data in ad0010212914-01w:29.9PP h:61.6PPWestern Municipal Water District

wmwd.com

Congratulations and thank you toWestern Municipal Water District’semployees who have made the District one of the TopWork Places of 2016!Western’s employees provide high-quality water and wastewater services as wellas water resource management in a safe, environmentally sensitive and financiallyresponsible manner to nearly 1 million customers in the region.

Nov 2016

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26 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

Daily growth is the key to success forMegan Zimmerer and the business sheowns with her family, My Choice SeniorServices.

“My personal and professional motto isto strive to be a better version of yourselfevery day,” said Zimmerer, owner andmarketing director of My Choice SeniorServices. “My Choice strives to be betterevery day; even the smallest accomplish-ment is progress forward in the rightdirection. There is also nothing that wecan’t accomplish or overcome.”

This is My Choice Senior Services’third appearance on the Inland EmpireTop Workplaces list. Zimmerer answeredsome questions via email about whatmakes her business a top workplace.Q. What does your company do that sets itapart from others in the field? A. Unlike most of our competitors, we area family-run business. Because of that,we do not have corporate or franchiserules to follow, making it much easier for

us to be able to accommodate both ourclients and employees. In addition, ouroffice staff is incredible. As the owner Icould not be more proud of them. Lastly,we were awarded the emerging businessof 2015 from the EDC that was voted onby outside professionals who choose usbased on our creativity, growth and es-tablishing ourselves as a leader in in-dustry area. Q. How do you motivate and recognize toptalent at your company?A. We do a quarterly caregiver award. Wealso have been focusing on being moreinvolved with our outside staff. We offervolunteering and perks such as bringcanned food or donate extra time toclients with low income and receive gascards or grocery store gift cards. We alsojust had our first annual caregiver andclient appreciation lunch. We had anawards ceremony honoring four care-givers, some office staff, and we gave aspecial thanks to our clients. Q. What perks or benefits do you and youremployees value most?A. We have two options for them. Be anemployee or work as a referral. We alsowork around their specific schedules. Wewill never expect one of our caregivers totake a job that doesn’t align with theirneeds. I think because we do this, it isattractive to those who know about itand want to be a caregiver.

Q. What is your No. 1 tip for recruiting – andretaining – high-quality employees?A. Listening to their needs and matchingthem correctly with clients. A perfect fitmakes a big difference. Q. What does your company do to be sociallyresponsible?A. We serve local veterans. We donate intheir honor when one of our vets passes.We are involved with multiple charities,and we love being involved with doinglocal crafts for seniors, adopting familiesover the holidays and providing themwith a memorable Christmas. We starteda volunteer section with our caregivers,asking them to donate extra time toclients or vets who cannot afford asmuch care as they need. We also ask ourcaregivers to approach us if we can helpwith any charity or event that is impor-tant to them. In addition, we are on theboard for a charity called A MillionThanks, which sends letters to activemilitary to brighten their day, grantswishes to vets, and provides scholarshipsto families of fallen vets. Lastly, we juststarted a nonprofit that is similar toMake A Wish Foundation, but it focuseson terminally ill elderly with hopes ofgranting wishes, such as reunions withfamilies out of state to create one lastamazing memory, or providing a way forthem to dance again … whatever it is thatthey wish, we hope to provide.

Striving to be better every dayA strong staff and listening

to clients are among thekeys to success at My

Choice Senior Services.B y J U L I A N N A C R I S A L L I

STAFF WRITER

COURTESY PHOTO

My Choice Senior Services leaders – Moon Salgado, from left, Janelle Basham and MeganZimmerer – celebrate their company’s Top Workplace award last year.

No. 3

SMALLcompany

{

{

‘‘I have theflexibility I need totend to my family

but also make agood living. My jobhelps create more

jobs for others as well.”

MY CHOICE EMPLOYEE

MY CHOICESENIOR

SERVICESFounded: 2007

Sector: Personal servicesHeadquarters: Canyon Lake

Inland Empireemployees: 45

Website:mychoiceinhomecare.com

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The Press-Enterprise Friday, December 2, 2016 271

Go to pe.com/rewards

Get free tickets to many great venuesthroughout Southern California

PLUSchances to win exclusive contests!

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28 Friday, December 2, 2016 The Press-Enterprise1

TOP WORKPLACES

A stronger economy is good news forworkers, who have more employmentoptions than they did in the wake of therecession. But business leaders are likelyto face some daunting HR challenges ifthey haven’t already. Those who aren’tdoing everything they can to keep great

employees riskwatching themwalk out the door.

Nationwide, ourresearch shows 37percent of em-ployees – morethan one in three –considered pursu-ing a better jobelsewhere in 2015.That figure is an in-crease over the pre-

vious year (35.7 percent). And keep inmind, we’re studying organizations thateither qualify as Top Workplaces or as-pire to get there. These are companiesthat reap the benefits of employee en-gagement at levels more than double thenorm in the United States.

What makes employees want to stay?When organizations focus on what real-ly matters – connection, alignment andeffectiveness. We see it in the Work-placeDynamics survey comments, likethis one from an employee at Corona-Norco Unified School: “There is a greatdeal of support and accountability. Itrust the process and leadership.”

Healthy organizations thrive whenpeople feel connected. Whose responsi-bility is this? Senior leaders. It is theirrole to ensure employees understandwhere the company is going and how itis getting there.

Biggest challenge: laborConnection should be a big concern

for employers, because hiring and reten-tion are not getting easier.

Companies are citing a skilled laborshortage as their most serious long-term

challenge. When the Employer Associa-tions of America asked executives to ex-press their greatest challenges for busi-ness growth, hiring topped the list.That’s especially a challenge with unem-ployment below 3 percent in some mar-kets around the country.

For Riverside-San Bernardino-Onta-rio, unemployment measured 6.6 per-cent in August. While that is above thenational average, it is well below the me-tro area’s post-recession highs of 14.4percent in July 2010. Employees havemore choices.

While pay and perks can offer somehappiness, they are part of what we con-sider “Me” factors in workplace engage-ment. And that’s not what earns organ-izations a place on the Inland Empire2016 Top Workplaces list. What mattersmore are the “We” factors. With thatconnection, employees are willing to in-vest more of themselves. Without it, theyare more likely to underperform orleave.

The 2016 Top Workplaces show thissense of connection. It’s easy for theiremployees to explain why “I love myjob.” For example, someone at Strong-hold Engineering Inc. said: “I work witha fantastic group of people that I ge-nuinely like and respect. My work ischallenging and rewarding and I feel ap-preciated and valued.”

Organizational health pays offNationwide, organizations that

ranked as Top Workplaces by Work-placeDynamics reported, on average, a67 percent employee engagement rate,according to our surveys in 2015. Thatcompares with 32 percent employee en-gagement for all U.S. workers, accordingto the most recent Gallup poll.

Engaged employees are motivated todo great work, loyal to the organizationand recommend the organization to oth-ers. Lack of engagement hurts produc-tivity, hiring, retention and profits.

Those who “got it” years ago are well-prepared, while organizations without asolid retention plan are probably introuble. Workplace culture and em-ployee engagement are more importantthan ever. When you combine the “Me”and the “We,” you’ve got the recipe forthe organizational health to serve uplong-term, sustainable performance.

How to keep theworkers you have

Employees need reasonsto stay at a workplace.You can supply them.

B y D O U G C L A F F E YCEO, WORKPLACEDYNAMICS

Claffey

LARGE COMPANIES

NAMM California, Part of OptumCareFirst Place

Large Company

Corona-Norco Unified School DistrictSecond PlaceLarge Company

San Gorgonio Memorial HospitalThird Place

Large Company

Southwest Healthcare SystemHonoree

Large Company

Romoland School DistrictHonoree

Large Company

MIDSIZE COMPANIES

Boudreau Pipeline CorporationFirst Place

Midsize Company

Stronghold Engineering, Inc.Second Place

Midsize Company

CU DirectThird Place

Midsize Company

Gate City Beverage DistributorsHonoree

Midsize Company

Mountain West Financial, Inc.Honoree

Midsize Company

SMALL COMPANIES

East Valley Water DistrictFirst Place

Small Company

Hospice of the ValleysSecond PlaceSmall Company

My Choice Senior ServicesThird Place

Small Company

Karen Allen Salon and SpaHonoree

Small Company

Peabody Engineering & Supply, Inc.Honoree

Small Company

Congratulationsto the 2016 Inland Empire

Top Workplaces Award Winners

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KEEPYOUREYESONTHE ’PRISE

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news that matters to you — in print, online, or on the go.

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