the joyous explosion of ideas the painful crunch of reality.
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Transcript of the joyous explosion of ideas the painful crunch of reality.
the joyous explosion of ideasthe joyous explosion of ideas
the painful crunch of realitythe painful crunch of reality
the tricky switch from magic to logicthe tricky switch from magic to logic
EEEE AAAAIIII DDDDunder the
hammer
under the
hammer
free to
dreamfree to
dream
EEEE AAAAIIII DDDD
Make Things Better Make Things Better by Making Things Differentby Making Things Different
London, 1890’sLondon, 1890’s London, 1990’sLondon, 1990’s
average vehicle speed = 11 kphaverage vehicle speed = 11 kph
average top speed of a chicken = 11 kph
different, but better?different, but better?
different different && better? better?
1940’s
1980’s1980’s
now
startstart
opportunityopportunity
threatthreatundersupplyoversupply
underdemandoverdemand
under performance
new scopenew technology
new productnew rules
new resources
to exploit emerging technologiesto take the leadership role
to provide better servicefor better performance
for better processesfor better productsfind new markets for step change
to reduce coststo solve problems
to do more with lessfor a competitive edge
for better investor relationsto future-proof their business
for staff engagement & moraleto improve the customer experience
20122012demographic tsunamidemographic tsunami
transformative technologytransformative technologythe decentralisation of authoritythe decentralisation of authority
empowered local schoolsempowered local schools
authorityauthoritytransfer oftransfer of
reculturerecultureneed forneed for
tattslottotattslottoeffecteffect
beware thebeware the
clarify the needneed
find the mindsminds
reduce the barriersbarriers
satisfy the motivationsmotivations
pick the projectproject
build the teamsteams
1.2.
3.4.
6.7.
establish the processprocess5.
“we’re looking for things that don’t work well… we look at everyday
products that frustrate us then develop better
solutions”
Sir James Dyson, inventor, CEO Dyson
If you’re notANNOYEDyou’re just notPAYING ATTENTION
“Necessity may be the mother of
invention, but irritation is the
father”
LessonsLessonsReportsReportsEventsEvents
PT nightPT nightPDPD
Career DevCareer DevReviewsReviewsBudgetsBudgets
THINGS
BETTER
________________________________________________________________________________________________________________________________________________
THINGS
BETTER**
high valuehigh effort
valu
e
effort0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
high valuelow effort
low valuehigh effort
low valuelow effort
1111tweak quake
**
www.mindsatwork.com.au
11it’s all gone… except you, the community and the smartest people you’ve ever known.
start again, your way.
**
MATERIAL SHAPE COLOUR FUNCTION
STEEL
PLASTIC
WOOD
PLAYDOH
ROUND
SQUARE
PYRAMID
HELIX
RED
GREEN
BLUE
BROWN
SEAT
ART
STATUS
WEAPON
4 down, 252 to go
PURPOSEPURPOSE
EducateEducate
IncludeInclude
EnlightenEnlighten
EmpowerEmpower
EngageEngage
DevelopDevelop
InspireInspire
ChallengeChallenge
RECIPIENTRECIPIENT
StudentStudent
TeacherTeacher
ParentParent
AdminAdmin
CommunityCommunity
EmployersEmployers
Local bizLocal biz
MediaMedia
RetireesRetirees
PROVIDERPROVIDER HOWHOW
EventEvent
ProjectProject
DialogueDialogue
ExperimentExperiment
GameGame
ProductProduct
ContestContest
ArtArt
WHEREWHERE
SchoolSchool
HomeHome
StreetStreet
FacebookFacebook
ZooZoo
TellyTelly
SkySky
PubPub
WHENWHEN
NightsNights
WeekendsWeekends
24/724/7
AnnuallyAnnually
BirthdaysBirthdays
2am2am
HolidaysHolidays
StudentStudent
TeacherTeacher
ParentParent
AdminAdmin
CommunityCommunity
EmployersEmployers
Local bizLocal biz
MediaMedia
RetireesRetirees
PURPOSEPURPOSE
EducateEducate
IncludeInclude
EnlightenEnlighten
EmpowerEmpower
EngageEngage
DevelopDevelop
InspireInspire
ChallengeChallenge
RECIPIENTRECIPIENT
StudentStudent
TeacherTeacher
ParentParent
AdminAdmin
CommunityCommunity
EmployersEmployers
Local bizLocal biz
MediaMedia
RetireesRetirees
PROVIDERPROVIDER HOWHOW
EventEvent
ProjectProject
DialogueDialogue
ExperimentExperiment
GameGame
ProductProduct
ContestContest
ArtArt
WHEREWHERE
SchoolSchool
HomeHome
StreetStreet
FacebookFacebook
ZooZoo
TellyTelly
SkySky
PubPub
WHENWHEN
NightsNights
WeekendsWeekends
24/724/7
AnnuallyAnnually
BirthdaysBirthdays
2am2am
HolidaysHolidays
StudentStudent
TeacherTeacher
ParentParent
AdminAdmin
CommunityCommunity
EmployersEmployers
Local bizLocal biz
MediaMedia
RetireesRetirees
**
clarify the needneed
find the mindsminds
reduce the barriersbarriers
satisfy the motivationsmotivations
pick the projectproject
build the teamsteams
1.2.
3.4.
6.7.
establish the processprocess5.
II
Why not? What if? How about?So what’s something no-one’s thought of?
Let’s try something different!What’s the next generation of this gonna be?
What’s the 500 year plan?
magine
II DD
Ok, what would that look like?Suppose it did work, how would it work?
Let’s find a way!Could we actually do that?
So let’s describe it working from go to whoa...
What are the limitations?
evelop
II DD EE
Prove it!How do you know that?
Is this the best bang for the buck?Where’s the market? What’s the risk?
Where are the numbers? What are the options?
valuate
AAII DD EE
Just Do It!Lead, follow or get out of my way.
Why are we still talking about this?
Are we there yet?
ct
cycle
AA
IIDD
EE
“Why not..?”
“Let’s Rock!” “We can make that
work”
“Prove it!”
innovation
AA
IIDD
EE
“Why not..?”
“Let’s Rock!” “We can make that
work”
“Prove it!”
ON
OFF
**
AA
IIDD
EE
“Why not..?”
“Let’s Rock!” “We can make that
work”
“Prove it!”
clarify the needneed
find the mindsminds
reduce the barriersbarriers
satisfy the motivationsmotivations
pick the projectproject
build the teamsteams
1.2.
3.4.
6.7.
establish the processprocess5.
EEEE AAAAIIII DDDD
EEEE AAAAIIII DDDD
logicalquantitative
fact basedanalytical
feelingkinestheticinterpersonal
emotional emotion
holisticsynthesisingintuitive
integrating
organisedsequentialplanned detailed
intuit?feel?
sense?sense?
think?think?
space cadet control freak
lunatic
scheme weaver
panic junkie
iconoclast
t crosser & i dotterrebel
enforcerdevil’s advocate
perfectionistirritant
obsessive
loon
nut job
bureaucrat
empire builder
cynic
party pooperdrone
process fiend
action figure
mastermind
compulsive neurotic
**
clarify the needneed
find the mindsminds
reduce the barriersbarriers
satisfy the motivationsmotivations
pick the projectproject
build the teamsteams
1.2.
3.4.
6.7.
establish the processprocess5.
1%99%
inspiration
perspiration
craz
ines
s
project time
old real new real
ideal
real
imagine develop evaluate act% % % %
AA
IIDD
EE
“Why not..?”
“Let’s Rock!” “We can make that
work”
“Prove it!”
ON
OFF% time?% time?
% resources?% resources?
AA
IIDD
EE
“Why not..?”
“Let’s Rock!” “We can make that
work”
“Prove it!”
AAEE
clarify the needneed
find the mindsminds
reduce the barriersbarriers
satisfy the motivationsmotivations
pick the projectproject
build the teamsteams
1.2.
3.4.
6.7.
establish the processprocess5.
HIM
HER
THAT GUY
THAT GAL
SHE
HER again
Give me problems!
Give me big ideas!
Give me smart designs!
Give me a decision!
too many ideas?
Hoverbeetle
Solarolex
Handial
Pineonion
Alphaboard
Baby Victa
Video Wave
SOLAROLEX?HOVERBEETLE?HANDIAL?PINEONION?ALPHABOARD?BABYVICTA?MPWAVE?
**
valu
e
effort0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
high valuelow effort
go for it
valu
e
effort0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
high valuehigh effort
work up to it
scale it down
valu
e
effort0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
low valuelow effort
pump it up
lose it
valu
e
effort0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
low valuehigh effort
run away
valu
eeffort
0 1 2 3 4 5 6 7 8 9 10
10
9
8
7
6
5
4
3
2
1
0
high valuelow effort
time?resources?
relationship damage?cultural drag?
structural drag?
student outcomes?reputation?growth & learning?community benefit?capacity building?leadership?financial stability?awesomeness?
PPOLITICALOLITICALEECONOMICCONOMICSSOCIALOCIALTTECHNICALECHNICALLLEGALEGALEENVIRONMENTALNVIRONMENTAL
AAVOID?VOID?
MMITIGATE?ITIGATE?
RREPAIR?EPAIR?
**
NO!getting pastgetting past
NO!now‘s not a good timenow‘s not a good time
this is not the right placethis is not the right place
it‘s been doneit‘s been doneit‘s never been doneit‘s never been done
not the way we do it around herenot the way we do it around here
it‘s not in the budgetit‘s not in the budget
it‘s not in the charterit‘s not in the charter
the hierarchy won’t go for itthe hierarchy won’t go for it
the market won’t go for itthe market won’t go for it
it‘s complicatedit‘s complicated
it‘s politicalit‘s politicalit‘s historicalit‘s historical
it‘s not our problemit‘s not our problem
it‘s not our jobit‘s not our job
it‘s not gonna happenit‘s not gonna happen
““it‘s always been like this”it‘s always been like this”meansmeans
the problem is much older than you thinkthe problem is much older than you think
““it‘s the same everywhere”it‘s the same everywhere”meansmeans
the problem is much wider than you thinkthe problem is much wider than you think
““it’s not in the budget”it’s not in the budget”meansmeans
we spent the money on the wrong thingswe spent the money on the wrong things
““it‘s not in the big plan”it‘s not in the big plan”meansmeans
the bosses didn’t think as big as youthe bosses didn’t think as big as you
““it‘s traditional”it‘s traditional”meansmeans
I don’t know why we do it like thisI don’t know why we do it like this
it’s not the way we’re:it’s not the way we’re:structuredstructured
fundedfunded
regulatedregulated
trained trained
rewardedrewarded
measuredmeasured
treatedtreated
**
emotionemotion
AA BB
A BKnown
StructuredProvenCertain
Reassuring
UnknownUnstructuredUnprovenUncertainFreaky
FAILURELOSS
REJECTIONRIDICULE
RISKFEAR
ANXIETYCONFUSION
WASTEBLAMESHAME
CHANGEPAIN
EXHAUSTION
A B
FAILURELOSS
REJECTIONRIDICULE
RISKFEAR
ANXIETYCONFUSION
WASTEBLAMESHAME
CHANGEPAIN
EXHAUSTION
A B
FAILURELOSS
REJECTIONRIDICULE
RISKFEAR
ANXIETYCONFUSION
WASTEBLAMESHAME
CHANGEPAIN
EXHAUSTION
gain
A Bpain
misperceptionmisperception
things we used to be
able do and still
can
things we couldn’t do before and still can’t
now
1 2 3 4
things we used to be able do but can’t now
things we couldn’t do before but can now
business as usual
let it gogo for it
**
““failure”failure”
‘‘FAILURE’FAILURE’routineroutine complexcomplex novelnovel
deliberate deliberate violation of violation of
crucial crucial practicepractice
accidental accidental violationviolation
inadequate inadequate process/workerprocess/worker
process or process or structure too structure too complex to be complex to be
reliable, reliable, effectiveeffective
or able cope to or able cope to with variationwith variation
(chosen or forced)(chosen or forced) exploration of exploration of new ideas and new ideas and
markets markets produces produces
unexpected unexpected resultsresults
BLAMEWORTHYBLAMEWORTHY PRAISEWORTHYPRAISEWORTHY
yeah, butpeople
HATEchange
people
watch cooking shows
upgrade technology
have affairs
follow fashion
use deedpoll
march and protest
travel
switch jobs
change careers
renovate
dye their hair
change their look
buy, swap and sell
go to gyms
read self-help
bored angry
frustrated
passionate
destiny-driven
legacy-minded
lost
appetiteappetite
kicking & wait n’ see rarin'screaming to go
burnoutburnoutcareercareer
power
visi
on
power
visi
on
power
visi
on
power
visi
on
power
visi
on
power
visi
onNO!
NO!
NO!
NO!
power
visi
onall VISIONno POWER
VISION & POWER
no VISIONno POWER
never CARED
used to CARE
no VISIONall POWER
a b
c de
**
visi
on
power
empower
engage
NO CHOICENO RESPONSIBILITY
CHOICE & RESPONSIBILITY
the
experiment(YALE UNIVERSITY)
SHADY GROVE
WARD A WARD B
the
experiment(YALE UNIVERSITY)
SHADY GROVE
FIXED EGG DIET PLANFIXED MOVIE TITLE & DATE
FIXED PLANT TYPE & POSITIONSYSTEM DECIDES & PROVIDES
CHOOSE EGG DIET PLANCHOOSE MOVIE TITLE & DATECHOOSE PLANT TYPE & POSITIONPATIENT DECIDES AND MANAGES
WARD A WARD B
the
experiment(YALE UNIVERSITY)
SHADY GROVE
ACTIVESTRONGHEALTHYHAPPYSELF MOTIVATED
PASSIVEWEAK
SICKUNHAPPY
RESIGNEDDEAD
WARD A WARD B
EngagementRing
this gives me MEANING
I feel VALUED
I feel ACCEPTED
I feel I am DEVELOPING
I feel CHALLENGED
this gives me STABILITY engage
It’s always been like this.”It’s like that everywhere.”
There are worse things.”It’s not really that bad.”
It’s not my problem.”It’s not really a problem.”
It’s political.”
why do we do it like this?why do we do it like this?
It’s complicated.It’s traditional.
It’s just the way it is.You can’t change it.
It’s human nature.Live in the real world.
I just work here.
might on to something might miss the bus
EMPOWER ENGAGE
offeredIs the change
foisted? or
Is the change
real fake?or
culturalIs the change
structural? or just
open closed
genuine opportunity?
empty rebadging?
make real difference
blow a rare chance
hopes up for nothing
told ya so
yeah, butthere just
TIMEisn’t
arse covering
turf squabbles
office intrigue
achievement
achievement
diversions
www.mindsatwork.com.au
HERELIESME
www.mindsatwork.com.au
I ACHIEVED
All MY KEYPERFORMANCE
INDICATORS
AND COMPLIEDTO ALL
DEPARTMENTALPROTOCOLS
www.mindsatwork.com.au
I KEPT MY
HEAD DOWN
AND ASKED NO QUESTIONS
www.mindsatwork.com.au
I MADE MY SUPERIORS
LOOK GOOD
www.mindsatwork.com.au
www.mindsatwork.com.au
I PRESERVED
THE
STATUSQUO
www.mindsatwork.com.au
I ACTUALLY
MADE A
DIFFERENCE
We help people think.www.mindsatwork.com.au
@minds_at_work