The Journey of devops and continuous delivery in a Large Financial Institution

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The journey of DevOps and Continuous Delivery in a large financial organization @markheistek / ING.nl @krisbuytaert / Inuits.eu
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    18-Oct-2014
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The Journey of devops and continuous deliverey in a Large Financial Institution, as presented by @markheistek and myselve at Velocity Conf 2013, Longon

Transcript of The Journey of devops and continuous delivery in a Large Financial Institution

The journey of DevOps and Continuous Delivery

in a large financial organization

@markheistek / ING.nl @krisbuytaert / Inuits.eu

Kris Buytaert● I used to be a Dev,● Then Became an Op● Chief Trolling Officer and Open Source Consultant

@inuits.eu● Everything is an effing DNS Problem● Building Clouds since before the bookstore● Some books, some papers, some blogs● Evangelizing devops since Gent 2009

Mark Heistek

● Working at ING IT Netherlands● I used to be a process guy in IT world● Evangelizing Continuous Delivery and DevOps within

ING

Where were we heading ?

ING is here

How to make a dream come true?

How did Kris enter the building?

Evangelising #devops in Amsterdam , talk : Building a #devopsy teamSlide 7: Do not call it a devops team ING has 150 of themDespite the culture and technology mismatch : Can you Help ?

Large environments

The walls of confusion

Lost in Translation

version control vs configuration managementoperations vs operationsagile vs agiledevops <> devs doing ops work

Oldschool Bank vs devops Culture

Keeping up Appearances Hero Culture Paper movingBlame CultureHiding In ProcessesDoing the thing rightIt's not my problem

SharingOpen source No BlameFlowDoing the right thingShare responsibility

Actions (Kris)● Interviews● Management Presentations● Embed in team● Public Primers● Internal Devopsday● Pipeline / CI Workshops

The only way is UP

Actions (Kris)

● Create Ambassadors● Take ING to #devopsdays Paris ● Document as is

l => to be

Burn the Silos

Devopsday ING● Copy devopsdays format●Bring in the keynotes

l (John Willis, Damon Edwards, Kief Morris)● Stirr up the discussion● Enable sharing● Hook up to devopsdays Amsterdam

Other events

● Buzz communities● Continuous Delivery Experience ● DevOps Safari

Automation

Metrics

A high profile DOS attack

● Metrics● The right tools

Achievements so far• There has become understanding in each other work (Dev & Ops)• Teams focusing on the application• Boosted IT academy• Growing towards business’ needs• Right mindset is growing

Challengesl Big Bang : May 1st 2013l 20-60-20l Can you change culture ? l Different teams are on different levels, speed variesl Engage all parties l Legall Financel ITl How to deal with Middle Managementl Share more stories

Rome/Etsy was not build in 1 day

Future

l New Internal #devopsdays l Including businessl Operations

l Open Source Eventl Example Pipeline for ITMgmtConferencel Dedicated devopsdays per team

Q&Al Questions ?l Contact

l [email protected] / @markheistekl [email protected] / @krisbuytaert