The JD Edwards Practice

Your extended

enterpriseFOR VALUE BEYOND COST ARBITRAGE

HCL AXON Enterprise Applications Service

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The World’s Leading EAS Integrator

• 7,500 Consulting staff• SAP, Oracle & Microsoft• 45 Countries, 60 Offices• 15 Global Delivery Centres• Strong Vertical leadership• Benefit Led Transformation

Strong Oracle Practice

• 2,500 consulting staff• 360° Relationship• Platinum Partner status• Marquee Customers • Strong References• Green Award Winner

Value Player in the JDE Space

• 400+ Consulting Staff• Product Strategy Connects• 100+ Engagements• Strong References• EnterpriseOne Task Force• Key Customer Advisors

Oracle Customers across Industries

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Oracle JDE Connect

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Platinum Partner for Oracle across the globe

Platform BPO partner for subscription based offering

Member of Oracle JDE Product Strategy Forum

AIA 3.0 Co-development initiative

Beta partner for Fusion Applications

Dedicated Oracle Alliance across the globe – Joint Field engagements

JDE Product Strategy & Development

Product Advisory Committees

Co-development Initiatives

Enablement Initiatives

JDE Support

Specific alignment to address critical customer requirements

JDE Consulting

Joint engagements in select areas

JDE Education

Content development & delivery as part of delivery partner program

360o relationship with Oracle

HCL’s JD Edwards Practice

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400+ Growing Consultant Team

Multi Product & Multi Version expertise –

EOne & World

Strong presence across major verticals

JDE Center of Excellence

Installation Services

Installation of SOA Compliance (BSSV

server, BI Publisher, etc.)

Service Pack /Tools Release Upgrade OAS/WAS Upgrade Database

Administration

Database UpgradeJD Edwards

EnterpriseOne upgrade to ERP 9.0

Migration from Worldsoft to

EnterpriseOne 9.0

Instance Consolidation Platform Migration

Data Centre Movement

Data Archiving & Purging

JD Edwards Architecture Design

& Sizing

JD Edwards Server health check

24 x7 Production Support

Vertex, DSI, Create! Form Administration

Disaster planning and recovery Shared Services CNC Training Oracle Edge Product

Integration

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Typical CNC Service Offerings

Incident Management through Incident Management Tool Terminal Server Administration

Triage box request (Server performance monitoring JD Edwards Server Administration

Package build as per Client process Application Monitoring 24/7

Create ! Form promotions/Publish Business Continuity Management

E1/DSI User Access Management Modification and Configurations as per the business requirement

JD Edwards Security Management JD Edwards Release Management

Server Monitoring Printer Management

AS400 Monitoring (Night Jobs , JobQueue, Subsystem, ASP Level) Maintenance & Housekeeping

Unix server monitoring Terminal Server Administration

CNC Support Activities

Practice Enablers

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Industry Best Practice Leaders

Dedicated Capability Leaders for

Specialization Tracks

Customer Advisory Council

Oracle leverage for Solutions and Delivery

Excellence

Solution Assets – Accelerators & Tool

Kits

Process Libraries Repository

Customer Value Portal for Business

Improvements

Business Benefit Led Transformation

Frameworks

OPN Lab with 500+ Training Programs

Dedicated Continuous Improvement Focus

Edge Application Integrations

Cutting Edge – Business Services,

Fusion, etc.

Practice Maturity Index

Quality Improvement thru Six Sigma

Client Cases

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Remote CNC Support

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Industry Medical Devices Revenue USD 4.99 Billion Employees 5,000 Operations 11 Countries

Time Zones

9

Value DeliveredTool Automation increased accuracy with lesser manual input

Seamless Service Transition to offshore with no business impact

SLA Bases Metrics for total transparency, reliability, predictability

Onsite / Offshore ModelOnsite United Kingdom, Belgium

Offshore India

Peak Team Size16 (2 Onsite / 14 Offshore)

JDE OneWorld XeJDE EnterpriseOne 8.12

Tool Set 8.97.0.2 || User Base 1000+FinancialsReceivables, Payables, General Ledger, Fixed Assets

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, PDM, Warehouse Mgmt.

Remote Administration24x7 Coverage, CNC Administration, Patch

Management, Code Promotions

DeploymentsRegional Rollouts, Data Migration

Business ContinuityDisaster Recovery Implementation

AuditsPerformance, Health Checks

Quality ControlSLA Based Metrics, SOX Compliance

North AmericaEnglish

APACEnglish

EuropeEnglish

Remote CNC Support (contd.)

Server DetailsPlatform HP UX || Database Oracle 10g R2 8.12 Servers

Production – 28 Servers (4 Enterprise + 2 Batch + 2 Database + 2 JAS + 1 Deployment + 1 JAS Generation + 7 DSI + 2 RTE + 7 Covus)

Non Production – 24 servers (7 in DV812 + 7 in PY812 + 10 in QA812) OneWorld Xe Servers

Production – 21 (7 JDE & DSI + 14 Citrix) Non Production – 14 (4 JDE & DSI + 10 Citrix)

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Services DeliveredJDE Server Architecture Design & Configuration

• Batch/Application/Database server sizing

Upgrade Services • Service pack upgrade from SP23 to SP24 for JDE Xe EnvironmentProduction Support • Incident Management, 24x7 Coverage

• CNC Administration, Object Change Management• Server Monitoring, User Security Maintenance

Disaster Recovery & Business Continuity • Installation and configuration for Disaster and Recovery SetupJDE Server Audits • Server Performance & Health Checks

• JDE System as per ArchitectureQuality Control • SLA based metrics, documentation for SOX AuditTool Creation • Bulk User ID Creation tool

Regional Deployments

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Industry Dairy Products Revenue NZD 16 Billion Employees 4,000 Operations 12 Countries

JDE EnterpriseOne 8.11 SP1JDE ERP 8.0

Tool Set 8.98.2.0 || User Base 1000+

FinancialsPayables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

DeploymentsGlobal Template Definition, Regional Rollouts

Support24x7 Coverage, Break / Fix, CNC Administration

DevelopmentBolt-On Modules, Enhancements, Integrations

AuditsPerformance, Health Check

GovernanceProgram & Project Management, Quality Control

New ZealandEnglish

AustraliaEnglish

APACEnglish

Middle EastEnglish

Value DeliveredGlobal Template Definition standard, simple, consistent rollouts

COGS Optimization reduced disk space, improved GL performance

Auto Bank Reconciliation better accuracy, lesser manual processing

Onsite / Offshore ModelOnsite New Zealand, Australia, Malaysia, Indonesia, Philippines, Singapore, Sri Lanka, Saudi Arabia, UAE with 5 more coming upOffshore India

Peak Team Size32 (12 Onsite / 20 Offshore)

Time Zones

12

Regional Deployments (Contd.)

Server DetailsPlatform Windows 2008 || Database Oracle 10gR2 (JDE 8.11 SP1) / SQL server 2008 (JDE ERP 8.0) 8.11 SP1 Servers

Production – 20 Servers (8 Enterprise + 2 Batch + 2 Scheduler + 2 Database + 4 Web + 1 Deployment + 1 JAS Generation) Non Production – 6 servers ( 2 Application + 3 Web + 1 Database)

ERP 8.0 Servers Production – 10 servers (2 Enterprise + 2 Batch + 1 Deployment + 1 Database + 4 Citrix) Non Production – 3 Servers (1 Application + 1 Batch + 1 Citrix)

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Services DeliveredServer Migration • Migration of servers from Physical to Virtual Machine

• Migration of platform from Solaris to Windows• Database from Solaris to Linux

JDE Server Architecture Design & Configuration • JDE Server Architecture Design • Batch/Application/Database server sizing

Upgrade • Tools Release upgrade from 8.96.2.3 to 8.98.2.0Production Support • Incident Management

• CNC Administration, Object Change Management• Server Monitoring, User Security Maintenance

Best Practices and Recommendations • Process Improvement for Solution maintenance• Object Change Management

JDE Server Audits • Server Performance & JDE System Configuration as per Architecture

Quality Control • SLA based metrics, documentation for SOX Audit

JDE WorldSoft A7.3OneWorld B7333 & Xe

User Base 5000+

FinancialsPayables, Receivables, General Ledger, Fixed Assets, Tax, Treasury

DistributionSales, Inventory, Procurement

SupportHelp Desk, Break / Fix, Functional Consulting,

AS/400 & WorldSoft Administration, CNC Administration

DevelopmentLocalizations, Enhancements, Integrations

AuditsPerformance, Health Check

GovernanceProgram & Project Management, ITIL Framework

Global Support

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Industry Pharmaceuticals Revenue USD 23 Billion Employees 73,000 Operations 54 Countries

Time Zones

24

Value Delivered50 Site Support uniform support across all sites

Non-JDE Custom Support providing single point of accountability

PO Exception Tool resulting in 20% reduction of tickets

Onsite / Offshore ModelOnsite United States, Canada, United Kingdom, Italy, France, Singapore, AustraliaOffshore India, Poland, Brazil

Peak Team Size39 (11 Onsite / 28 Offshore)

AustraliaEnglish

South AmericaPortuguese

North AmericaEnglish

EuropeEnglish, Spanish, Italian, French, Portuguese

Asia PacificEnglish

Application Upgrade – Xe to 9.0

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Industry Chemicals Revenue USD 3.19 Billion Employees 4,300 Operations 18 Countries

Time Zones

7

Value DeliveredUpgrade Support for moving smoothly from OneWorld Xe to 9.0

Business Services seamless integration with 3rd party systems

Unicode Conversion resolving double-byte character issues

Onsite / Offshore ModelOnsite United States, China

Offshore India

Peak Team Size13 (5 Onsite / 8 Offshore)

JDE OneWorld XeJDE EnterpriseOne 9.0

Tool Set 9.98.1.4 || User Base 1000+

FinancialsPayables, General Ledger, Fixed Assets

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

Upgrade ServicesRetrofitting, Instance Consolidation, Unicode

Conversion, Czech Character Conversion

IntegrationsBusiness Services Deployment, SOA, Security

Management , RTE & BSSV Server Configuration

Data ConsolidationGlobal Consolidation Strategy, Master Data

Consolidation, Transaction Data Consistency

UPK DevelopmentBy Business Process Streams, UPK Training Kit

North AmericaEnglish

APACEnglish

EuropeEnglish

Application Upgrade – Xe to 8.10

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Industry Oil & Gas Revenue USD 246.1 Billion Employees 92,000 Operations 100+ Countries

Time Zone

1

Value DeliveredCustomization Rationalization resulting in reduced customization

Streamlined Report Delivery increasing reusability

Cost Reduction up to 40% of total projected cost

Onsite / Offshore ModelOnsite Malaysia

Offshore Chennai (India)

Peak Team Size12 (4 Onsite / 8 Offshore)

APACEnglish

JDE OneWorld XeJDE EnterpriseOne 8.10

Tool Set 8.97 || User Base 500+

FinancialsReceivables, Payables, General Ledger, Fixed Assets, Job Costing, Capital Asset Management

DistributionSales, Inventory, Procurement

Upgrade ServicesProcess Standardization, Global Template Build,

Retrofitting, User Training

Integrations3rd Party Application Integration & Testing

Data ManagementDatabase Upgrade to Oracle 9i, Data Migration &

Consolidation, Archive & Purge Solutions

Post Upgrade SupportHandholding, Transition and ongoing Support

JDE EnterpriseOne 8.9JDE EnterpriseOne 8.12

Tool Set 8.97 || User Base 600+

FinancialsPayables, Receivables, General Ledger, Fixed Assets, Advanced Cost Accounting, Capital Asset Management

Distribution & LogisticsSales, Inventory, Procurement, Warehouse , Transportation

ManufacturingShop Floor Control, Product Data Management

Upgrade ServicesProcess Standardization, Retrofitting, Security &

Compliance, Change Management, Testing

Data ManagementData Migration & Consolidation, Archive & Purge

Solutions

Post Upgrade SupportHandholding, Transition and ongoing Support

Application Upgrade – 8.9 to 8.12

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Industry FMCG Revenue USD 100 Millions Employees 3,000 Operations 2 Countries

Time Zone

1

Value DeliveredConsolidated Reporting with Financial Management Dashboard

Rapid Upgrade across 90 days

Streamlined Retrofitting through reusable components

Onsite / Offshore ModelOnsite United Arab Emirates

Offshore Chennai, Noida (India)

Peak Team Size8 (4 Onsite / 4 Offshore)

Middle EastEnglish

Thank You