The intranet 3.0 project - how to kick life into a stale intranet

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Slide: 1 The Intranet 3.0 Project Niklas Sinander Project Manager EUMETSAT www.eumetsat.int [email protected]
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    21-Oct-2014
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J. Boye Aarhus 2007 conference slides by Niklas Sinander at EUMETSAT

Transcript of The intranet 3.0 project - how to kick life into a stale intranet

Page 1: The intranet 3.0 project - how to kick life into a stale intranet

Slide: 1

The Intranet 3.0 Project

Niklas Sinander

Project ManagerEUMETSAT

[email protected]

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The Intranet 3.0 Project – EUMETSAT overview

Mission... to deliver operational satellite

data and products that satisfy

the meteorological and climate

data requirements of its

Member States – 24/7 hours a day,

365 days a year

Darmstadt, Germany

550 employees

30+ nationalities

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The Intranet 3.0 Project EUMETSAT Organisation

DirectorGeneral

ProgrammeDepartment

~200

OperationsDepartment

~240

AdministrationDepartment

~110

CommunicationsGeneral Services…

ICT~40

… User Services… …

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Slide: 4

The Intranet 3.0 Project – Overview

• Combining Business and User Needs

• Wiki from Theory to Practice

• Q&A

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Slide: 5

The Intranet 3.0 Project – Agenda

Combining Business and User NeedsThe Problem The RequirementThe 'Easy' SolutionThe ChallengeThe ApproachDid we succeed?

Wiki from Theory to Practice

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The Intranet 3.0 Project – The Problem

Difficult to find information

Information not easily accessible

Information spread all over

Cumbersome to contribute

Static content

No or little sharing of information

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The Intranet 3.0 Project – The Requirement

" to better fulfill the user and organisation needs"

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The Intranet 3.0 Project – The 'Easy' Solution

Better organised information

Improved access to information

Improved content editing

Tell contributors to update their areas

Do not involve the users

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Slide: 9

The Intranet 3.0 Project – The Challenge

How to make people want to use the intranet?

User empowerment

Collaboration

Task oriented

Everything at a glance

Easy to use

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The Intranet 3.0 Project – The Approach

Intranet Objectives

Support to Work

Effective Communication

Interactive Working Area

Employee Space

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Slide: 11New

look

and fe

el

New s

ite n

avig

atio

n

Contributio

n

Inte

gratio

n

EUMETSAT w

ikip

edia

Intra

net M

essa

ging

Searc

h

Mis

cella

neous

The Intranet 3.0 Project – The Approach

Users' views

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Slide: 12

The Intranet 3.0 Project – The Approach

Project

Content

Project Team

System

User Ref Group

Contributors

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The Intranet 3.0 Project – Demo

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The Intranet 3.0 Project – Demo

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The Intranet 3.0 Project – Did We Succeed?

First impressionsDifficult to find informationInformation not easily accessibleInformation spread all overCumbersome to contributeStatic contentNo or little sharing of information

Intranet more used?

?

?

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Intranet 3.0 Project – Wiki from Theory to Practice

Guiding Principles

Demo

First Impressions

Next Steps

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Intranet 3.0 Project – Q&A

• Q&A

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Intranet 3.0 Project – System Specification

• Sun 480 2x 900 Mhz CPU• Solaris 9• Oracle 10i• Oracle Universal Content Management

• Content Server• SiteStudio/Contributor• Wiki sample component

• Squid reverse proxy• Apache web server• FCK

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Slide: 19

Intranet 3.0 Project – Q&A