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The interactionistview of conflictsFeedback

Group 2:

Alexandra Dragan

Danielle Nieuwhuis

Evelyn Duru

Moritz Ceglarek

Wenjin Yu

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Outline Definition

Perception of conflict

The conflict process

Conflict style theories

Functional Dysfunctional conflict

Applying the theory

Conclusion

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A process that has five stages: potential opposition or

incompatibility, cognition and personalisation,

intentions, behaviour and outcomes.(Robbins, Judge, Campbell, 2010)

a struggle over values and claims to scarce status,

power and resources in which the aims of the

opponents are to neutralize, injure, or eliminate theirrivals.

(Lewis Coser)

Definitions

(Conflict Management, 2014)

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Perception of conflictTraditional

Humanrelations

Interactionist

Harmful and must be

avoided

Natural and inevitable

outcome in any group

Not only positive but

absolutely necessary.

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The conflict process

(Forestry Department,2014)

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Conflict style

Theories

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Thomas-Kilmann Conflict Modes

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Exercise

20 $ in my pocket

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What should we choose?

Depends on the situation

Depends on the relationship with the person(s)

involved

Depends on the character and behaviour

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Business?

The cost of conflict is too high.http://www.youtube.com/watch?v=KY5TWVz5

ZDU

http://www.youtube.com/watch?v=6xCkhV7zhuw

http://www.youtube.com/watch?v=KY5TWVz5ZDUhttp://www.youtube.com/watch?v=KY5TWVz5ZDUhttp://www.youtube.com/watch?v=6xCkhV7zhuwhttp://www.youtube.com/watch?v=6xCkhV7zhuwhttp://www.youtube.com/watch?v=6xCkhV7zhuwhttp://www.youtube.com/watch?v=6xCkhV7zhuwhttp://www.youtube.com/watch?v=KY5TWVz5ZDUhttp://www.youtube.com/watch?v=KY5TWVz5ZDU

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Conflict theory:

Three Models

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Marxism

power is the capacity to affect the life situations of

people

Power: important to establish the relations intosociety

Instruments of the rulling class

Low clas society: no conflict allowed; powerdemocratically shared

(The University of Hawai, 2014)

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Parsonian conflict theory(Dahrendorf)

where there are authority relations, the

superordinate element is socially expected to

control by orders, and commands, warning andprohibitions, the behavior of the subordinate

element

Coordinated societies of authority

Authority relations

Inevitable conflict

(The University of Hawai, 2014)

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Elite conflict theory (C. WrightMills)

has to do with whatever decisions men make

about the arrangements under which they live.

Respecting orders

Manipulation

Mass societies

Democracy Society of publics

(The University of Hawai, 2014)

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Functional Dysfunctional conflict

No conflict Anihiatory conflict

Always?How?

Everywhere?By anyone?

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Applying the theory

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Conclusion

Many ways to express the conflict cycle

One conflict model cannot be used in any situation

Is not affordable to have it inside the company

Conflict got a new dimension with the passing ofthe time

Functional conflicts have benefits, but not always Dysfunctional conflicts cost companies a lot of time

and money

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All conflict is cooperative. It

takes two to create it, but only

one to stop it.

(Carl E. Phd)

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