The importance of soft skill in it industry
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Transcript of The importance of soft skill in it industry
The Importance of Soft Skills in the IT Industry
+Bezon Karter
Introduction
Every company looks for an employee with a different mix of technical skills and experience.
But to complement such features there are some "soft skills" every company looks for in a potential employee.
What are Soft Skills?
Intrapersonal and interpersonal behaviours that develop and maximize
human performance.
Why Soft Skills?
• Soft Skills are needed to maintain good conduct within the office with the juniors, seniors and fellow colleagues.
Efficiency
Healthy EnvironmentEmployee Retention
Confidence
Productivity
RewardsCustomer Awareness
Happiness
Soft Skill Gap
Why Do you need Soft Skills at Workplace?
• Are you really good at getting clients, and not so good at retaining them?
• Do you have lots of staff turnover and still find it difficult to retrain people?
• Do you have lots of managers but no real leaders?
What are counted as Soft Skills?
Effective Communication
Effective MeetingsEffective
LeadershipConflict ResolutionProblem Solving
StrategiesDealing w/Difficult
People
Stress Management Time Management
& Organizational Skills
Presentation SkillsHigh Performance
Team Building and Managing
Transition & Change
Example
Soft Skills Benefit
• Soft Skills help maintain interpersonal relationships at work.
• They help create a healthy work environment.• They are useful in maintaining healthy
relationships with clients and business partners.
Soft Skills in IT Company
What IT Companies expect from
employees –
• Communication Skills• Teamwork• Decision making and problem solving
skills• Skills to meet people and crack deals
Communication Skills
• Representatives and supervisors regularly need to manage customers from across the globe.
• Putting forward one’s own point of view also needs good communication as he needs to speak in a simpler way so that people understand.
Teamwork
• Teamwork is of high importance.• People are often sorted according to their
capability to work in a team or those who work better single-handedly.
• Team building activities turn into a need, on occasion, for the consistent elements of different tasks.
Decision making and problem solving skills
• The IT business today, is of the feeling that choice making and critical thinking are basic for all employees.
• Employees are expected to put forth their views and take certain decisions on their own. The quality of this is later analyzed
Skills to meet people and crack deals
• IT businesses nearly include meeting individuals and attempting to get projects from them.
• Companies now prefer people who are polite and easily approachable.
Conclusion
• It is important for all employees who aspire to obtain managerial positions – to get in touch with their soft skills.
• Soft Skills are also important to live and work well when facing the adversities within the Society and Business Environment.
References
• http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-pros/
• http://blog.pluralsight.com/it-soft-skills• http://bezonkarter.tumblr.com/post/121734952610/importance-of-soft-skills-in-
the-it-industry• http://careerride.com/Soft-Skills-Professional-Must-Have.aspx• http://jobs.aol.com/articles/2012/12/12/soft-skills-are-key-for-job-seekers/• http://www.livecareer.com/career-tips/career-advice/soft-skills-in-demand• http://www.xist4.com/Blog• http://www.techrepublic.com/blog/10-things/10-highly-valued-soft-skills-for-it-p
ros/• http://smallbusiness.chron.com/importance-soft-skills-workplace-10111.html• http://www.brazencareerist.com/blog/2013/04/04/the-importance-of-soft-skills/
I Would love to know your views.Please add them below.
Thank You!!!