The Impact of Your Giving

Heartfelt House UpdateSeptember 10, 2019–February 14, 2020

“Thank you for helping us build the Heartfelt House. Your generosity lets families who may be emotionally and spiritually fragile know that we hold them close to our hearts. The guest house’s open layout, high ceilings, private rooms, two full kitchens and inviting outdoor space and children’s play area, is a physical reminder of PeaceHealth’s Mission to ease suffering and lovingly care not only for our patients, but also for their family members.”

— Mary E. Kingston, RN, FACHE Chief Executive PeaceHealth Oregon Network

“The Heartfelt House is a

true ‘home away from home.’

They have the sweetest

volunteers and even sweeter

staff. Smiles and warm

welcomes with love around

every corner. I was truly

blessed. Thank you so much,

you are amazing.”

— Jordan and Kayla

The Heartfelt House, our patient family guest house on the PeaceHealth Sacred Heart Medical Center at RiverBend campus, provides a tranquil, no-cost “home away from home” for out-of-town families while their loved ones are being cared for at our Sacred Heart Medical Center at RiverBend, or University District.

The Heartfelt House is a collaboration between PeaceHealth Sacred Heart Medical Center and Ronald McDonald House Charities of Oregon & SW Washington, which will operate the facility.

This beautiful, welcoming home provides a place of comfort and healing for families who are facing trying times – the new parents of a fragile infant in our NICU, the grief-stricken loved ones of a trauma patient, and sometimes patients themselves, who have traveled from other parts of Oregon for surgeries or specialized care unavailable in their area.

■ Fundraising began August 2016 and concluded September 2019

■ $8.4M guest house, funded entirely through philanthropy

■ 600+ donors

■ 68 PeaceHealth employees supported the campaign throughfinancialgifts

■ House opened and immediately began serving families on Tuesday, September 10, 2019

PeaceHealth acknowledges and thanks the many generous donors who supported this project. You made the Heartfelt House a reality!

Campaign Details

Impact Since Opening on Tuesday, September 10, 2019

ADULT PEDS TOTAL

Total Families Served 195 86 277

Nights 1,192 1,332 2,524

Average Length of Stay 6.11 15.5 10.85

Occupancy 72.26% 84.54% 80.51%

• Thisreflects13familiesservedontheadultside consuming104roomnight

• Moreadultfamiliesservedduetothelonger lengthofstayofpediatricfamilies

Heartfelt House

Complications at birth–NICU 1,496 28.16%

Surgery 250 20.25%

Injury / Trauma 256 8.86%

Illness 199 12.66%

Chronic Conditions 133 10.76%

DIAGNOSISNO. OFNIGHTS

% OFSTAYS

Reason for Visit

• Chronicconditionshaveincreasedoverheartconditions. Wehaveseenanincreaseofadultpatientfamilieswhere theirlovedoneisinComfortCare.

Linn 24.71%

Douglas 18.82%

Lane 14.12%

Jackson 9.41%

PERCENTAGECounty

• 97.65%fromOregon• 1.18%fromCalifornia• 1.18%fromWashington

The Heartfelt House, our patient family guest house on the PeaceHealth Sacred Heart Medical Center at RiverBend campus, provides a tranquil, no-cost “home away from home” for out-of-town families while their loved ones are being cared for at our Sacred Heart Medical Center at RiverBend, or University District.

The Heartfelt House is a collaboration between PeaceHealth Sacred Heart Medical Center and Ronald McDonald House Charities of Oregon & SW Washington, which will operate the facility.

This beautiful, welcoming home provides a place of comfort and healing for families who are facing trying times – the new parents of a fragile infant in our NICU, the grief-stricken loved ones of a trauma patient, and sometimes patients themselves, who have traveled from other parts of Oregon for surgeries or specialized care unavailable in their area.

■ Fundraising began August 2016 and concluded September 2019

■ $8.4M guest house, funded entirely through philanthropy

■ 600+ donors

■ 68 PeaceHealth employees supported the campaign throughfinancialgifts

■ House opened and immediately began serving families on Tuesday, September 10, 2019

PeaceHealth acknowledges and thanks the many generous donors who supported this project. You made the Heartfelt House a reality!

Campaign Details

Impact Since Opening on Tuesday, September 10, 2019

ADULT PEDS TOTAL

Total Families Served 195 86 277

Nights 1,192 1,332 2,524

Average Length of Stay 6.11 15.5 10.85

Occupancy 72.26% 84.54% 80.51%

• Thisreflects13familiesservedontheadultside consuming104roomnight

• Moreadultfamiliesservedduetothelonger lengthofstayofpediatricfamilies

Heartfelt House

Complications at birth–NICU 1,496 28.16%

Surgery 250 20.25%

Injury / Trauma 256 8.86%

Illness 199 12.66%

Chronic Conditions 133 10.76%

DIAGNOSISNO. OFNIGHTS

% OFSTAYS

Reason for Visit

• Chronicconditionshaveincreasedoverheartconditions. Wehaveseenanincreaseofadultpatientfamilieswhere theirlovedoneisinComfortCare.

Linn 24.71%

Douglas 18.82%

Lane 14.12%

Jackson 9.41%

PERCENTAGECounty

• 97.65%fromOregon• 1.18%fromCalifornia• 1.18%fromWashington

The Impact of Your Giving

Heartfelt House UpdateSeptember 10, 2019–February 14, 2020

“Thank you for helping us build the Heartfelt House. Your generosity lets families who may be emotionally and spiritually fragile know that we hold them close to our hearts. The guest house’s open layout, high ceilings, private rooms, two full kitchens and inviting outdoor space and children’s play area, is a physical reminder of PeaceHealth’s Mission to ease suffering and lovingly care not only for our patients, but also for their family members.”

— Mary E. Kingston, RN, FACHE Chief Executive PeaceHealth Oregon Network

“The Heartfelt House is a

true ‘home away from home.’

They have the sweetest

volunteers and even sweeter

staff. Smiles and warm

welcomes with love around

every corner. I was truly

blessed. Thank you so much,

you are amazing.”

— Jordan and Kayla