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1
THE IMPACT OF TRAINING ON EMPLOYEE AND
ORGANIZATION PERFORMANCE IN PETROLEUM
DEVELOPMENT OMAN
Ibrahim Khalfan Aziz AL-Hadi
(Matric No. 4100034)
Thesis submitted in fulfilment for the degree of
DOCTOR OF PHILOSOPHY
HUMAN RESORCE MANAGEMENT
Faculty of Leadership and Management
UNIVERSITI SAINS ISLAM MALAYSIA
NILAI
Disember 2013
2
CHPTER ONE
INTRUDOCTION
1.1 Background of the Study
Recent studies mentioned that training is an essential element for
sustainable competitive advantage and survival in 21st century as it increases
the efficiency and the effectiveness of employees and the organizations’
performance (Hamidun,2009; Katou,2009; Mohamad,et.al,2009; Khan,2010;
Niazi;2011, Raja et.al, 2011). In current times, training is being viewed as one of
the special approaches to provide employees with modern strategies, skills, and
methods that qualify them to enhance their performance and productivity (Brewer,
2007). However, organizations have always been concerned about the cost,
impact, effectiveness of training programs (Theophilus, 2009), and about the
value for money they get from their training budgets (Raja, et al, 2011). One of
the best ways organization can find out about either of these concerns is
through a systematic process of training evaluation (Boehle,2006;
Fardows,2007; Junaida Hashim,2002a; HR Focus,2006; Kirkpatrick,2010a;
Lovell,2007; Rouse, 2011; Ward,et.al,2006;).
According to Kirkpatrick (2010a, 2010b, 2008c, 2006d, 1998e, 1996f, 1994g)
and Kirkpatrick and J. Kirkpatrick (2006a), the evaluating impact of training is a
targeted process to measure training effectiveness and efficiency of training plan, the
amount of achievement of established goals, and the statement of the weaknesses and
strength of training. Training evaluation is now considering one of the main and
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