The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

The Highs and Lows of managing a larger research team.

Researchers in Fundraising 2012

Helen Carpenter

• How I got here – individually • How we got here – as a team • Are we really so big? The context of

Information and Knowledge Management at the NSPCC• The highs • The lows – or let’s call them the

challenges and what we’ve learnt and do to turn them into highs

28/10/2012 RIF Conference 2012

Becoming a prospect researcher…..


Information + Prospect research

= Information and Knowledge

Management28/10/2012 RIF Conference 2012

One ManagerTwo Senior Researchers

Four Researchers

CURRENTLY: TWO Prospect Researchers to 80 Major Gift or

Corporate Fundraisers

AIM: THREE Prospect researchers to 80 Major Gift or Corporate Fundraisers


The Highs

Team of passionate prospect researchersShare the workload and bounce off ideas

Dual role of team brings opportunityLots of fundraisers to meet and learn from

VarietyOpportunity to progress within specialism


The Challenges


Being more single minded in quest to get to 50:50

Being bold - telling fundraisers what they need!

Saying NO to a reactive piece of information to enable us to say yes to doing a proactive piece of research.

Saying NO to new areas of work to take on – I have said yes before and need to stop that!


Being aware of ratios, hours, resources and timings to be able to communicate clearly

Prioritising – “we just can’t do everything” – where do we add most value

We are a specialist resource - being clear that we aren’t an extra admin resource


Layers of Management……………


Define Projects Joint ownership of our objectives – In particular meeting our aim to get to 50:50!

Helping everyone to feel like a specialist – not a jack of all trades


On that note……………

Please contact Helen Carpenter on 020 7825 2961

Or anyone else in the team!


The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012

Documents

Transcript of The Highs and Lows of managing a larger research team. Researchers in Fundraising 2012