The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD...

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The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014

Transcript of The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD...

Page 1: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

The Here and Now of Higher Ed IT Governance, Risk, and Compliance EffortsJacqueline Bichsel, PhD

Senior Research Analyst

EDUCAUSE

AIRI, May 8, 2014

Page 2: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.
Page 3: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

EDUCAUSE Center for Analysis and Research (ECAR)IT GRC Survey

246 member institutions

Page 4: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

The Current Landscape

Page 5: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Risk Management

Page 6: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.
Page 7: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Most allow the risk management lead a moderate to broad scope of authority.

Page 8: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Compliance

Page 9: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.
Page 10: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Compliance lead allowed a very broad scope of authority.

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Governance

Page 12: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Scope of the IT Governance Body

Page 13: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.
Page 14: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

The IT Risk Environment

Page 15: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Balance between risk control and functionality/openness.

Page 16: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Specific Risks

Page 17: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

81%of institutions do not include IT risk in their institution’s strategic plan

Page 18: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Units Managing IT Risk

Page 19: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Frameworks Used in IT Risk Management

2 out of 3 institutions use at least one framework

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The IT Compliance Environment

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IT Compliance Issues

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The IT Governance Environment

Page 24: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Those with an ITGB are more likely to:

Involve other departments in decision-making Influence leadership Formulate binding policy Guide IT risk management Have a clear IT vision, mission, or strategy

Page 25: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Frameworks Used in IT Governance

1 out of 3 institutions uses at least one framework

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Maturity in Risk Management

Page 27: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

ECAR Maturity Indices Provide starting point for institutions to assess

strengths and weaknesses Allow comparisons across the institution to

benchmark progress across time or departments Allow comparisons inter-institutionally to provide

peer comparisons

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Risk Management Maturity

Page 29: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Communication/End-User Management

Communication about IT risk throughout the organization

Management of end-user activities

Page 30: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Acceptance

lack of resistance of faculty, staff, and administration to risk management efforts

Page 31: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Risk Assessment/Management

Identifying, tracking, prioritizing, and reporting risks

Implementing policies and controls Involvement of leadership

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Investment

adequate investment in risk management staff and services

Page 33: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

More mature institutions…

Have a formal risk management program (enterprise or IT)

Allow the risk management lead a broad scope of authority

Use a framework (any framework) for RM Are more effective in addressing specific IT

risks

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More mature institutions ALSO…

Invest more in IT compliance Are better at reviewing and updating IT

compliance practices Have less difficulty addressing compliance

rules and laws Have better support from leadership and

faculty in IT governance issues Have better IT governance in every respect

Page 35: The Here and Now of Higher Ed IT Governance, Risk, and Compliance Efforts Jacqueline Bichsel, PhD Senior Research Analyst EDUCAUSE AIRI, May 8, 2014.

Thank you, AIRI!Jacqueline Bichsel

For more information on EDUCAUSE:http://www.educause.edu/

For more information on ECAR:http://www.educause.edu/ecar