The Guide 2017-2019 - Royal Borough of Kensington and Chelsea · 2017-05-25 · and...

www.rbkc.gov.uk

Jobs and TrainingThe Guide 2017-2019

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Section one: Jobs advice

Section One: Jobs Advice

Jobcentre PlusJobcentre Plus is part of the Department for Work and Pensions.

What is provided: Employment advice, job brokerage and screening for local jobs. Access to work clubs, training courses, work experience, volunteering, CV advice, online job searching and careers advice (National Careers Service is onsite at the Jobcentre).

Internet access – public computers and Wi-Fi for job search and applying for benefits online.

Universal Jobmatch – internet based job-search.

Who is eligible: All people looking for employment, benefit claimants and their partners.

Work coaches can:

• conduct work search interviews tailored and personalised to claimants’ individual circumstances

• refer customers to job opportunities, work experience and vocational training

• refer customers to training to address basic skills and ESOL needs

Jobs and Training The Guide 2017-2019This Guide has been produced to help you in your search for employment, training and information, advice and guidance.

The organisations listed are here to help you in your journey into work; whether you have never worked before, are returning to work after a gap, or just want to brush up your skills in preparation for work.

Unless otherwise noted, everything listed in the Guide is FREE, apart from some courses offered by colleges.

ContentsSection One: Jobs Advice 2

Section Two: Training 12

Section Three: Self-Employment and Business Start Ups 18

Section Four: Helpful Information and Services 20

Index 24

Map: Computer and Internet Access Map 26

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Jobs and Training The Guide 2017-19

• access specialist provision that help young people, lone parents, and customers who are long term unemployed, disabled or have health conditions prepare for, and find, sustainable employment

• give advice on applying for in-work benefits.

Jobcentre Plus also has a job brokerage arm and customers have access to a vast number of vacancies via Universal Jobs match (this can also be accessed by anyone looking for a job).

Full information on Jobcentre Plus services can be found on www.gov.uk.

North Kensington Jobcentre Plus covers the W8, W10 & W11 postcodes – see below for other JCP offices.Tel: Jobcentre Plus 0345 604 3719Web: www.gov.uk/contact-jobcentre-plus

Jobcentre Plus OfficesFulham Waterford House, Waterford Road, London SW6 2DL

Hammersmith Glen House, 22 Glenthorne Road, London W6 0PP

North Kensington 308-312 Quayside House, Kensal Road, London W10 5BL

Shepherds Bush 176-180 Uxbridge Road, London W12 7JP

St Marylebone 26-46 Lisson Grove, London NW1 6TZ

Westminster Chadwick Street, London SW1P 2ES

Age UK Kensington and Chelsea1 Thorpe Close, London W10 5XL

Tel: 020 8969 9105Email: [email protected]: www.aukc.org.uk

What is provided: Information and advice on various enquiry areas, including employment rights and work related benefits. Also offers a wide range of volunteering opportunities, which can assist with moving into employment.

Eligibility: Older Royal Borough residents (aged 55 plus). Volunteering opportunities are open to people of all ages from 16 upwards (including ex-offenders).

Al Hasaniya Moroccan Women’s Centre4-5 Trellick Towers, Golborne Road, London W10 5PL

Tel: 020 8969 2292Email: [email protected]: www.al-hasaniya.org.uk

What is provided: The aim is to ‘Educate, Empower and Engage’ (the three Es) - helping women feel more confident by providing them with the tools to raise their awareness of what’s available to them within the local community.

A large number of Moroccan and Arabic-speaking women face enormous hurdles and barriers in accessing paid employment. We provide a safe and motivating environment, running workshops for personal development, confidence building and employability.

Eligibility: London wide.

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Balance 2 Beatrice Place, London W8 5LP

Tel: 020 7937 1611 Email: [email protected]: www.Balance-CIC.com

What is provided: Balance offers employment support to those with a disability including 1 to 1 advice and guidance, in work job coach support and help with in work related benefits. Support is provided for those looking for paid work, work experience or voluntary work.

Eligibility: Residents who live within Kensington and Chelsea who have a learning or physical disability.

The Campden Charities 27a Pembridge Villas, London W11 3EP

Tel: 020 7243 0551Web: www.campdencharities.org.uk

What is provided: The Charities offers support to help individuals identify achievable steps relating to education or employment offering one-to-one information, advice and guidance appointments, assistance with CVs, job search, job applications, mock interviews and volunteer and training opportunities. Employability workshops and referrals for support with money management and debt advice are available to those who meet the Charities eligibility criteria.

Eligibility: We may be able to assist you if you answer yes to the following questions:

• Have you lived in Kensington for at least two years?

• Are you a British, European Citizen, or do you have indefinite leave to remain?

• Do you live in rented accommodation?

• Are you in receipt of benefits or in low-paid employment?

The Cara Trust240 Lancaster Road, London W11 4AH

Tel: 020 7243 6147Email: [email protected]: www.caralife.com

What is provided: Positive About Employment Programme.

If you are living with HIV, looking for a new job can seem daunting, particularly if you haven’t worked for a number of years. Our programme is focused on individually tailored one-to-one help, which includes:

• CVs

• Covering letters

• Interview training

• Career pathways

• Managing Jobseeker appointments

• Referrals to specialist support agencies

• Fortnightly Jobs and Volunteering e-Bulletin

• Checking out potential employer policies on HIV in the workplace

Eligibility: People living with HIV in Kensington and Chelsea.

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Chelsea FC FoundationThe Hub, Stamford Bridge, Fulham Road, London SW6 1HSTel: 020 7958 2813Email: [email protected]: www.chelseafc.com/foundation

What is provided: Accredited training to improve employment prospects including healthy living, fit for work, overcoming barriers to employment, interview skills, CVs, presentation training, job application support, work opportunities, English language skills for both 1st and 2nd language speakers, targeted provision for those aged 50 plus, lone parents, long-term unemployed.

Eligibility: adults aged 19 plus who are in receipt of benefits

City of Westminster CollegeMaida Vale Campus

129 Elgin Avenue, London W9 2NRTel: 020 7258 2711Email: [email protected]: www.cwc.ac.uk

What is provided: City of Westminster College offers advice and guidance, pre-programme support and on-programme support through the weekly Job Shop for all learners on its courses. CV advice, mock interviews and employment advice are integrated into all pre-employment courses. Routeway courses also include a Meet the Employer event.

Eligibility: Pre-employment courses are for individuals who are unemployed and/or claiming benefits.

Clarion Housing Group – Love London Working Tel: 0300 100 0310Email: [email protected]: www.clarionhg.com

What is provided: We are delivering an ESF programme ‘Love London Working’. The project provides face-to-face information, advice and guidance on-employment, training, work placements and apprenticeships. The project delivers a range of employability support, vocational training and e-learning courses. In addition there is a dedicated Employer Engagement Team that sources paid employment and work placements for local residents.

Eligibility: Those who are: aged 16 plus, not currently in any paid work, live in a London borough, have the right to work in the UK, not currently on the DWP Work Programme or any other ESF provision

The Clement James Centre95 Sirdar Road, London W11 4EQ

Tel: 020 7221 8810Email: [email protected]: www.clementjames.org

What is provided: IntoWork is a bespoke employment support programme for adults and young people. Assistance includes writing CVs and covering letters, job preparation and applications, identifying job and training opportunities, Business Engagement Days and a programme of career/life coaching. Appointments are on a one-to-one basis. Clement James also provides a general Advice and Guidance service.

Eligibility: IntoWork programme: unemployed adults and young people (16 plus)

Advice and guidance: adults and young people (16 plus) who are unemployed, receiving benefits or on a low income.

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Education Training & Employment Service at the Drug & Alcohol Wellbeing ServiceEast Row, London W10 5ARTel: 020 8960 5599Email: [email protected]: www.blenheimcpd.org.uk

/services/daws

What is provided: We offer bespoke support for people to access Education Training and Employment opportunities. This can include:

• One-to-one coaching sessions

• Careers guidance & goal setting

• One-to-one IT support and accredited classes

• Support with funding applications

• Support to access further education

• Support to access volunteering opportunities

• Support to access paid employment

• Support with pre-employment preparation including CV’s, job search and interviews

• Support to access employability programmes

Eligibility: People who have, or have had, alcohol and/or substance misuse issues who live in Kensington & Chelsea, Hammersmith & Fulham or Westminster.

Epic ELM CICEpic Lancaster Centre, 128 Lancaster Road, London W11 1QS

Tel: 020 7313 6547Email: [email protected]: www.epiccic.org.uk

What is provided: Careers information, advice and guidance, confidential and impartial information, advice and guidance to young people on a variety of issues including: careers, employment, housing, training, education and sexual health. The Information, Advice and Guidance Service runs Monday to Thursday 10.30am-5.30pm and through outreach in youth centres across the borough.

Eligibility: Residents of Kensington and Chelsea aged 13 to 19 (or up to age 25 for people with disabilities)

Families and Communities Employment Service (FACES)2-4 Malton Road, London W10 5UP

Tel: 020 7641 3336Email: [email protected]: www.westminster.gov.uk/faces

What is provided: One-to-one personalised support for six months, providing advice and guidance on supporting residents into employment, training or volunteering. In work support is also provided for a further six months for clients once they get into work.

Eligibility: Unemployed Kensington and Chelsea residents who are part of a family with a child under the age of 18 in the household.

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Family MosaicAlbion House, 20 Queen Elizabeth Street, London SE1 2RJ

Tel: 020 7089 1345 Email: [email protected]: www.familymosaic.co.uk

What is provided: An employment support service for Family Mosaic tenants and customers. Assisting with CV writing, job searches and applications, interviewing preparation, access to education and training, volunteering and work placements.

Eligibility: All London Residents aged 16 plus.

Kensington and Chelsea CollegeChelsea Centre, Hortensia Road, London SW10 0QS

Wornington Centre, Wornington Road, London W10 5QQ

Tel: 020 7573 5333Email: [email protected]: www.kcc.ac.uk

What is provided: Great courses for people wanting to develop their careers and interests or find employment.

Training support for businesses.

Eligibility: Open to all.

Learn2Earn (L2E)Acorn Hall, 1 East Row, London W10 5AR

Tel: 020 8354 5682Email: [email protected]: blenheimcdp.org.uk/services/

learn2earn/

What is provided: L2E is a FREE 12 week employability and volunteer programme open to residents in Kensington & Chelsea, Hammersmith & Fulham and Westminster. It is designed to help people who are finding it difficult to access employment and volunteering opportunities. The programme aims to improve confidence, self-esteem and enable participants to enter volunteering opportunities whilst improving their employability skills.

Eligibility: Open to anyone over 18 years old who is unemployed and living in one of the three boroughs.

NHS Early Intervention Team for Psychosis1B Beatrice Place, Marloes Road, London W8 5LW

Tel: 020 7361 7900Email: [email protected]: www.cnwl.nhs.uk/employment-

services

What is provided: Specialist advice and job search support to enable clients to secure paid employment. This is offered through one-to-one sessions with our employment specialist. Advice is also given on disclosing health conditions to employers, and arranging meetings with employers to support clients in sustaining employment, and overcoming barriers and stigma around mental health.

Eligibility: Clients aged 16 to 35 years who are receiving treatment through Kensington/Chelsea and Westminster Early Intervention Team and who live in these boroughs.

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Nova New Opportunities2 Thorpe Close, London W10 5XL

Tel: 020 8960 2488Email: [email protected]: www.novanew.org.uk

What is provided: A wide range of free pre-employment information, advice and guidance services to help prepare, look for and find work. Support includes help to find courses, volunteering and work placement opportunities, one-to-one advice, CV workshops, help with writing covering letters and application forms, Job Search workshops.

Eligibility: Nova services are open to all adults, with residents of the Royal Borough of Kensington and Chelsea prioritised.

The Octavia FoundationEmily House, 202–208 Kensal Road, London W10 5BN

Tel: 020 8354 5500Email: [email protected]: www.octaviafoundation.org.uk

What is provided: Group and one-to-one support available both from the Octavia Foundation’s Employment Advisor and via the Learn2Earn 12 week employability programme: a partnership with Blenheim CDP which is financed by the Big Lottery Fund. Volunteer work placements are available within our youth work programmes and our charity shops, with additional opportunities available to befriend isolated individuals in the local community.

Eligibility: For the employment advisor service Octavia tenants aged 16 to 65.

For Learn2Earn, any unemployed individuals aged 18 plus who are residents of Kensington and Chelsea, Hammersmith and Fulham and Westminster.

Open Age – New Futures 50+Positive Age Centre, Dalgarno Way, London W10 5JN

Tel: 07766 752 093 or 020 8960 4853Email: [email protected]: www.openage.org.uk

What is provided: One-to-one advice and guidance on career options, job search and CV production; referrals into learning and work placements; a Job Brokerage Service promoting local jobs for local people; Work Clubs for networking/supported job search; Back to Work Seminars exploring health, motivation and preparation for work; Basic IT courses for Employment.

Eligibility: Those aged 50 plus who are unemployed and live in Kensington and Chelsea, Westminster and Hammersmith and Fulham.

PeabodyBruce House Learning Centre, Kemble Street, London WC2B 4AW

Tel: 020 3828 3893Email: [email protected]: www.peabody.org.uk

What is provided: Peabody’s employment service is for anyone over 16 and unemployed or employed and in receipt of benefits. The service has strong links with a range of employers and local partners and provides access to job vacancies and apprenticeships. The service offers free and personalised one-to-one support with a strong focus on work. People accessing the service will receive CV support, cover letter preparation, assistance with job search, interview techniques, preparation for work life and in work support.

Eligibility: 16 plus unemployed or employed and in receipt of benefits

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RescoUnit 4, Inwood Business Park, Whitton Road, Hounslow, TW3 2EB

Tel: 020 3405 4850Email: [email protected]: www.resco.co.uk

What is provided: 16 week employability programme, based at Resco Living – a furniture and appliance business based in Hounslow. Programme participants volunteer three days a week, developing skills for either warehousing or administration work. The programme provides work experience, relevant industry training, employability training (including CV writing and Interview skills) and one-to-one tailored support.

Eligibility: Anyone who is unemployed. Typically, participants include those with the greatest barriers to employment such as criminal records and mental health problems. People overcoming substance misuse must be 3 months abstinent.

Royal Borough of Kensington and Chelsea Children’s Centres

Clare Gardens Children’s Centre349 Westbourne Park Road, London W11 1EG

Tel: 020 7727 2725

Cheyne Children’s Centre10 Thorndike Close, London SW10 0ST

Tel: 020 7349 1650

Holmfield House Children’s Centre4-6 Golborne Road, London W10 5PE

Tel: 020 7938 8400

St Cuthbert with St Matthias CE Primary School and Earl’s Court Children’s Centre (SCWSM)Warwick Road, London SW5 9UE

Tel: 020 7373 8225

St Quintin Children’s Centre90 Highlever Road, London W10 6PN

Tel: 020 8968 2580

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Violet Melchett Children’s Centre30 Flood Street, London SW3 5RR

Tel: 020 7938 8621Email: [email protected]: www.rbkc.gov.uk/childrenscentres

What is provided: Volunteering programme – FREE volunteering training and opportunities available to gain valuable work experience in a variety of roles: administration, outreach, event planning, family and children activities.

Job Club – good place to discuss your options for work or training; look at local Job Vacancy folder and get signposted to the right services. Get 1-2-1 appointment with Back to Work Adviser to discuss training, work, update your CV.

Eligibility: Children’s centres in Kensington and Chelsea are FREE to all families with a child aged under five who live in the borough. Our services are for pregnant women and their partners, parents/carers with a child aged under five. You must be registered to use our children’s centres.

Saint Mary Abbots Rehabilitation and Training (SMART)The Basement, 15 Gertrude Street, London SW10 0JN

Tel: 020 7376 4668Email: [email protected]: www.smartlondon.org.uk

What is provided: Employment information, advice and guidance as well as workshops, CV advice and general support around finding work for example, job searching.

Eligibility: People affected by mental ill health in Kensington and Chelsea and surrounding areas.

Smart Works1st Floor, St Charles Centre for Health and Wellbeing, Exmoor Street, London W10 6DZ

Tel: 020 8962 6586Email: [email protected]: www.smartworks.org.uk

What is provided: Smart Works provides free interview appropriate clothing and training to women who have a confirmed interview for a paid position. Clients must be referred by a support agency.

Eligibility: Open to Kensington and Chelsea residents.

Spear20 Dawes Road, Fulham, London SW6 7EN

Tel: 020 8748 5824 Email: [email protected]: www.resurgo-spear.org

What is provided: The Spear Programme helps young people to overcome barriers to employment and get into work.

Phase 1 - SPEAR FOUNDATION: Six weeks of coaching workshops focusing on an impressive CV and covering letter, interview training, a Customer Service Qualification, job-skills matching, job application support, increased confidence and professional communication skills.

Phase 2 - SPEAR CAREER: Intensive into-work support, specialist job opportunities for Spear candidates, job application workshops.

Phase 3 - SPEAR PROGRESSION: In-work support, one-to-one career coaching to help you progress in your career.

Eligibility: 16 to 24 year olds looking to find employment, available 2 to 5pm Monday to Friday.

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Volunteer Centre Kensington and Chelsea1, Thorpe Close, London W10 5XL

Tel: 020 8960 3722 Email: [email protected]: www.voluntarywork.org.uk

What is provided: The Centre’s Volunteer Services Team provides a range of tailored volunteering opportunities in over 200 charities, information, advice and guidance, employment pathway advice and support.

Specialist Programmes: New Opportunities provides information, advice and guidance to unemployed people, helping them into jobs, offering tailored volunteering roles, work experience placements and training as a potential route back into employment. Email: [email protected]

Stepping Stones provides information, advice and guidance, and a range of volunteering opportunities to people with physical, mental health and learning disabilities, including supported placements and matched buddies. Email: [email protected]

InsideOut provides information, advice and guidance to offenders and ex-offenders, offering tailored voluntary work experience placements and training opportunities as a potential route back into employment. Email: [email protected]

Community Champions aims to reduce health and social inequalities by linking local people, organisations and services together whilst building the capacity of local communities through a variety of trainings, activities and events.Email: [email protected]

Eligibility: No geographical restrictions for individuals registering, although opportunities are within Kensington and Chelsea.

Working ChanceClaremont Building, 24-27 White Lion Street, London N1 9PDTel: 020 7278 1532Email: [email protected]: www.workingchance.org

What is provided: Working Chance is the UK’s only recruitment consultancy for women with criminal convictions and young women leaving care.

We support women into paid employment and voluntary/work experience placements, and provide training covering topics such as writing CVs and job applications, disclosure of a conviction and interview technique.

We provide support in overcoming any additional barriers to finding a job – such as housing, debt and finances, and counselling.

Eligibility: Women who have been in contact with the criminal justice system within the last three years, and women aged 18-25 who have previously spent time in care (and who may or may not have a conviction), who are looking for work in London, Manchester or the surrounding areas.

All our services are free to use for all women who are registered with Working Chance. If you meet the above criteria and would like to register, please contact us on 020 7278 1532.

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Section two: Training

Section Two: Training

Action Disability Kensington and Chelsea (ADKC)Whitstable House, Silchester Road, London W10 6SB

Tel: 020 8960 8888Email: [email protected]

What is provided: Unlock your Full Potential course for disabled adults thinking of getting back into education or training, course includes:

• Confidence Building and Know Your Rights

• Planning and Time Management

• Support applying for courses in mainstream education

• Student finance and Budgeting

Other training:

• Personal Budget surgeries Training and Workshops on getting the most out of your Personal Budget/social care

• All volunteers receive Disability Equality Training.

Eligibility: People with a physical, sensory or invisible impairment living in the borough of Kensington and Chelsea.

City of Westminster CollegeMaida Vale Campus

129 Elgin Avenue, London W92NR

Tel: 020 7258 2711Email: [email protected]: www.cwc.ac.uk

What is provided:

Routeway into Construction: 2-week course includes CSCS card and Meet the Employer event. Runs throughout the year

English for Work Provision: 12-week courses from Pre-entry to Level 1 to improve communication and employability skills for the workplace. Operates 50 weeks of the year, is roll on, roll off and accommodates various modes of attendance.

Stepping Stones: 6 week course in personal development, confidence, stress management and independence.

Routeway into Security: 4-week course includes the SIA Door Security License and Meet the Employer event.

CCTV: 2 week course includes SIA CCTV License and Meet the Employer event.

Close Protection: 6week course includes Award in First Aid at Work, Close Protection License and Meet the Employer event.

Training for Work: 4 week course to develop employability skills with a guaranteed interview.

Routeway into Retail & Hospitality: 2 week course in partnership with WorkZone/Westfield, includes Award in Emergency First Aid, Award in Food Hygiene and Meet the Employer event.

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The Clement James Centre95 Sirdar Road, London W11 4EQ

Tel: 020 7221 8810Email: [email protected]: www.clementjames.org

What is provided: Communicate provides English for Speakers of Other Languages (ESOL), basic skills and advice and guidance to local adults with English as a second language.

Also offers ESOL for Beginners, Functional Skills English 1, 2 & 3, Preparation for IELTS, ESOL Sunday classes, ESOL Literacy, and ICT classes.

Communicate offers ICT classes for adults from beginners to intermediate levels

Contact Ivana Vasic:


IntoUniversity is a programme that supports young people from disadvantaged backgrounds to attain either a university place or another chosen aspiration. Provides 7 to 18 year olds with a combination of after school academic support, undergraduate mentors and specially designed study weeks (FOCUS weeks).

Contact Becca Lever:


Chelsea FC Foundation The Hub, Stamford Bridge, Fulham Road, London SW6 1HS

Tel: 020 7958 2813Email: [email protected]: www.chelseafc.com/foundation

What is provided:

• English for speakers of other languages. Overcoming language barriers to Employment:

- For learners aged 19 plus ESOL jobseekers and in receipt of benefits

- L1 Certificate in Employability

- Fit for Work: L1 Award in Sport

- For learners aged 19 plus, medium to long term unemployed jobseekers and in receipt of benefits

- Employment Course for learners aged 50 plus

- Lone Parent Employment Course

- 19 plus unemployed jobseekers who fit the specific category of the course and in receipt of benefits

- L1 Certificate in Employability

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Markets and Enterprise Launch Pad (MELP) - run by Epic ELM CICEpic Lancaster Centre, 128a Lancaster Road, London W11 1QS


What is provided: A programme for young entrepreneurs that encompasses enterprise learning and provides activities to develop key skills in business understanding employability, teamwork, problem solving and financial literacy. This culminates with participants pitching their business proposal before a panel of judges for a chance to win £2,000 in seed funding, plus other benefits.

Eligibility: 16-24 year old London residents.

Kensington and Chelsea CollegeChelsea Centre, Hortensia Road, London SW10 0QS

Wornington Centre, Wornington Road, London W10 5QQ

Tel: 020 7573 5333Email: [email protected]: www.kcc.ac.uk

What is provided: If you’re unemployed, there is a huge range of opportunities at the college, including free courses. Just get in touch and speak to our friendly experts. We’ll get you back on track.”


Kensington & Chelsea Mind – Skills Development Service7 Thorpe Close, London W10 5XL

Tel: 020 8964 1333Email: [email protected]: www.kcmind.org.uk

What is provided: Mind training and employment programmes are recovery focused and combine educational, creative and wellbeing activities to achieve the best outcomes for trainees and adult learners. The courses are offered at a number of different levels and combinations. Students can choose from taster sessions, one off workshops or year-long courses where you can develop, consolidate and test out your skills and prepare for further study or employment. Taught by experienced tutors, skills assistants, peer employment workers and volunteers, Mind courses are highly valued by our graduate trainees and adult learners.

Eligibility: Mind courses are open to adult learners who have experience of mental health problems and who need recovery focused training and employment support to re/start their employment or further study.

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Nova New Opportunities2 Thorpe Close, London W10 5XL

Tel: 020 8960 2488Email: [email protected]: www.novanew.org.uk

What is provided:

• English for speakers of other languages. Pre-Entry, Entry levels and Level 1. Accredited and non-accredited.

• Information technology/computer related courses. Pre-Entry, Entry levels and Level 1. Accredited and non-accredited.

• Literacy. Pre-Entry, Entry levels and Level 1. Accredited and non-accredited.

• Numeracy. Pre-Entry, Entry levels and Level 1. Accredited and non-accredited

Eligibility: Various depending on courses.

The Octavia FoundationEmily House, 202–208 Kensal Road, London W10 5BN

Tel: 020 8354 5500Email: [email protected]: www.octaviafoundation.org.uk

What is provided: Learn2Earn is a 12 week employability programme.

Eligibility: open to residents of Kensington and Chelsea, Hammersmith and Fulham or Westminster aged 18 plus.

Open Age – Second Half Centre St Charles Centre for Health and Wellbeing, Exmoor Street, London W10 6DZ

Tel: 020 8962 4141 Email: [email protected]: www.openage.org.uk

What is provided: Over 100 weekly training activities at the Second Half Centre, as well as in venues across the community.

Our aim is to promote active lifestyles and independence for all those aged 50 and over. Training ranges from creative and performing arts, languages, digital/IT programme, culture, men’s only programme, carer’s only programme, keep fit and physical activity. Open Age also provides a wide variety of courses at level 1, 2 & 3 for Smartphones, Laptops and Computers, Windows 10, iPads, Cloud Computing and Digital Photography.

The Second Half Centre has a 9 computer IT suite, with free computer time/drop in available Monday to Friday 3pm -4.45pm.

Eligibility: Those aged 50 and above.

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Open Age - New HorizonsNew Horizons Centre, Guinness Trust Estate, Cadogan Street, London SW3 2PF

Tel: 020 7 590 8970Email: [email protected]: www.new-horizons-chelsea.org.uk

What is provided: New Horizons “Multi Activity” centre is a modern, lively, convivial centre for all those aged 50 and over.

Our aim is to promote active lifestyles and independence, provide new interests and challenges, and support health and well-being.

Our training includes drama, languages, art and culture, men’s only programmes, carer’s only programmes, keep fit and physical activities, IT and computing, plus many others.

Whether you are looking for new challenges, health support or the opportunity to make new acquaintances, do come and see all that we have to offer.

New Horizons also has a 9 computer IT suite with free computer time/drop in available Tuesday to Friday 12pm - 2pm.

Eligibility: Those aged 50 and above.

Royal Borough of Kensington and Chelsea Children’s CentresVarious (please see page 9).

Web: www.rbkc.gov.uk/childrenscentres

What is provided:

• Literacy. These classes will help you to improve your literacy skills and give you the skills that you need to support your child’s learning and help you into work or further education. Level Beginners to entry level 3.

• Numeracy. These classes will help you to improve your numeracy skills and give you the skills that you need to support your child’s learning and help you into work or further education.

We also offer variety of workshops and 1-2-1 support tailored to family needs. For more information, please attend your local children’s centre and talk to our Family Engagement Officer.


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Royal Borough of Kensington and Chelsea Public Health Training ServiceEnvironmental Health Department, Council Offices, 37 Pembroke Road, London W8 6PW

Tel: 020 7361 3002Email: [email protected]: www.rbkc.gov.uk/publichealthtraining

What is provided: A range of regulated vocational qualification courses leading to Level 1 to 4 Awards (where appropriate) in Food Safety, Health and Safety, Customer Service, Fire Safety, and for Personal Licence Holders. Course fees are in place. Concessionary rates are available.


Westway Trust 1 Thorpe Close, London W10 5XL

Tel: 020 8962 5720Email: [email protected]: www.westway.org

What is provided:

• Creative Arts Internship programme for people aged 16-24

• English courses at Pre-Entry Level and Entry Level 1-3 including accredited courses in English Skills and Functional English

• Information technology/computer related courses. Entry Level IT for Learning courses and Entry Level IT drop-in support sessions.

• Embroidery and sewing courses with opportunities to be involved in enterprise projects.Introduction to the Role of Teaching Assistant, accredited at Level 1 or 2 for people interested in working with schools or with adult learners.Safeguarding Adult Learners, a course for volunteers accredited at Level 2

• Institute of Community Reporters Bronze/Silver/Platinum Training.

• Volunteering activities to support training, such as teaching assistant work and involvement in the learner newsletter, volunteering in the nursery as a route into childcare.

Eligibility: Kensington and Chelsea, Hammersmith and Fulham or Westminster residents.

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Section three: Self employment and business start ups

Section Three: Self Employment and Business Start Ups

Chelsea FC Foundation The Hub, Stamford Bridge, Fulham Road, London SW6 1HS

Tel: 020 7958 2813Email: [email protected]: www.chelseafc.com/foundation

What is provided: We provide a 2 week incubator for job seekers who wish to start their own business through the New Enterprise Allowance. Learners learn business skills the entrepreneurial mind-set and financial awareness. They produce a business plan, financials and personal development plans

Eligibility: Anyone who is on Job Seekers Allowance, New Enterprise Allowance or Universal Credit

Markets and Enterprise Launch Pad (MELP) - run by Epic ELM CICEpic Lancaster Centre, 128a Lancaster Road, London W11 1QS


What is provided: A programme for young entrepreneurs that encompasses enterprise learning and provides activities to develop key skills in business understanding employability, teamwork, problem solving and financial literacy. This culminates with participants pitching their business proposal before a panel of judges for a chance to win £2,000 in seed funding, plus other benefits.

Eligibility: 16-24 year old London residents.

Kensington Business Information Point (BIP)Kensington Central Library 12, Phillimore walk, London W8 7RX

Tel: 020 7361 3010Email: [email protected]: www.rbkc.gov.uk/libraries

What is provided: Kensington BIP offers a wide range of books and journals on the subjects of business and finance, as well as a selection of subscription online business resources (i.e. MintUK, COBRA, Market Research). We also run a programme of free business and networking events and workshops throughout the year.

Eligibility: Anyone can access the service for events, books and journals, but online resources are available to library members only.

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Portobello Business CentreOffice 6 and 7, Canalside House, 383 Ladbroke Road, London W10 5AA

Tel: 020 7460 5050Email: [email protected]: www.pbc.co.uk

What is provided: Advice and information for people wanting to start their own business or become self-employed. Business Advisors can help with business start-up and continuing growth and expansion. Help is also available with loans, financial planning, cash flow forecasts, market research, sales and marketing and financial management. The centre also runs the Big Cheese loan fund in partnership with the Credit Union. The centre also runs an Enterprise Club and seminars on specific topics including business, fashion, e-marketing, crowd funding, import/export & branding.

Eligibility: Subsidised advice currently only available to residents of the Royal Borough of Kensington and Chelsea. No restrictions for advice and training courses though fees are payable for most.

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Section four: Helpful information and services

Section Four: Helpful Information and Services

Age UK Kensington and Chelsea1 Thorpe Close, London W10 5XL

Tel: 020 8969 9105Fax: 020 7471 5558Web: www.aukc.org.uk

What is provided: Information and advice on welfare benefits, housing, debt, employment, health and disability and community care.

Eligibility: Older residents (55 plus) of the Royal Borough of Kensington and Chelsea.

Al Hasaniya Moroccan Womens Centre4-5 Trellick Towers Golborne Road, London W10 5PLTel: 020 8969 2292Email: [email protected]: www.al-hasaniya.org.uk

What is provided: Advice on benefits, child care, housing and legal issues.

Eligibility: Kensington and Chelsea residents, or London wide for employment and training advice.

The Campden Charities 27a Pembridge Villas, London W11 3EP

Tel: 020 7313 3797Web: www.campdencharties.org.uk

What is provided: The Charities offer a range of support for people to move towards employment, sustain employment or support people who, either through age, health or other barriers, employment is not an option in the medium term. The Charities offer financial grants towards training related or work needs, activities or household goods.

Eligibility: Assistance may be available if you answer yes to the following:

• Have you been continuously resident in Kensington for at least two years?

• Are you a British or European citizen or do you have indefinite leave to remain?

• Are you living in rented accommodation and not a home owner?

• Are you in receipt of benefits or in low paid work?

Citizens Advice Bureau2 Acklam Road, London W10 5QZ

Chelsea Old Town Hall, King’s Road, London SW3 5EE

Tel: 0300 330 1174Web: www.citizensadvice.org.uk

What is provided: Free, independent and confidential advice to help people resolve their legal, money and other problems.

Eligibility: People who live, work or study in Kensington and Chelsea.

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Epic ELM CICEpic Lancaster Centre, 128a Lancaster Road, London W11 1QS


What is provided:

Targeted Youth Support This service offers support to vulnerable young people to overcome barriers to progression and to engage in sustainable education, employment or training.

Break 4U This is a programme for all expectant and young mothers that offers support with parenting and personal development skills.

Eligibility: Targeted Youth Support: Residents of Kensington and Chelsea aged 13-19 (or up to 25 with disabilities).

Break 4U: Young mothers resident in Kensington and Chelsea aged 13-23.

Family Information Service (FIS)Tel: 020 7361 3302Email: [email protected]: www.rbkc.gov.uk/fis

What is provided: The FIS offers impartial information, advice and guidance for parents, carers and young people on a range of related issues including childcare, nursery funding and activities for children 0-19. The FIS also works with the Early Help Service, which supports families before problems escalate and things become harder to manage.

Eligibility: All families living within the Royal Borough of Kensington and Chelsea.

Housing and Council Tax Benefit

Customer Service CentreGround Floor, Town Hall, Hornton Street, London W8 7NX


What is provided: Help for people on low incomes to pay their rent and council tax. You do not need to be out of work or receiving other benefits to get help. For further information please ring the helpline or visit the Customer Service Centre.

Eligibility: Residents of Kensington and Chelsea.

Kensington and Chelsea Tenant Management Organisation (KCTMO)292a Kensal Road, London W10 5BE

Tel: 0800 137 111 or 020 3617 7080 from a mobile

Web: www.kctmo.org.uk

What is provided: KCTMO runs employment support roadshows throughout the year and runs a TMO youth and children’s forum including offering sports activities for children. KCTMO is also signed up to the Council’s Pathways to Work Charter and is working to support residents who want to get a job, learn new skills, start their own business or volunteer. To access support please ask for your Neighbourhood Officer, Home Ownership Officer or the Rent Income Team.

Eligibility: All KCTMO (RBKC Council Housing) residents.

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Section four: Helpful information and services

Learn2EarnAcorn Hall, 1 East Row, London W10 5AR

Tel: 020 8354 5682Email: [email protected]: http://blenheimcdp.org.uk/services/

learn2earn/

What is provided: Part of Learn2Earn’s service involves referring clients to relevant organisations which offer advice on variety of areas including health and wellbeing.

Nucleus Legal Advice Centre298 Old Brompton Road, London SW5 9JF

Tel: Advice Line 020 7373 4005Tel: Housing Line 020 7373 6262Email: [email protected]: www.nucleus.org.uk

What is provided: Advice and representation on benefits, housing, debt and general legal matters. Interpretation available by arrangement.

Eligibility: Those who live, work or study in the borough.

Royal Borough of Kensington and Chelsea Children’s Centres

Clare Gardens Children’s Centre349 Westbourne Park Road, London W11 1EG

Tel: 020 7727 2725

Cheyne Children’s Centre10 Thorndike Close, London SW10 0ST

Tel: 020 7349 1650

Holmfield House Children’s Centre4-6 Golborne Road, London W10 5PE

Tel: 020 7938 8400

St Cuthbert with St Matthias CE Primary School and Earl’s Court Children’s Centre (SCWSM)Warwick Road, London SW5 9UE

Tel: 020 7373 8225

St Quintin Children’s Centre90 Highlever Road, London W10 6PN

Tel: 020 8968 2580

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Violet Melchett Children’s Centre30 Flood Street, London SW3 5RR

Tel: 020 7938 8621Email: [email protected]: www.rbkc.gov.uk/childrenscentres

What is provided: Support to help you apply for a nursery, childcare or school place with our Family Engagement Officer.

You can also apply for grants (Pocklington Trust and Thomas Huggett Aid Fund).

If you need to get yourself and your child ready for nursery, please book your place on Ready Steady Nursery course.


Rugby Portobello Trust221 Walmer Road, London W11 4EY

Tel: 020 7229 2928Email: [email protected]: www.rugbyportobello.org.uk

What is provided: Youth programmes which include sport in a large hall and gym, as well as drama, creative arts, IT, music technology and cooking workshops. Housing for vulnerable young people aged 16 to 25. After School Homework Club for local primary and secondary school students. The Walmer Road School, a small independent school for local people aged 14 to 16 who are have become disengaged with mainstream education.

Eligibility: Residents of Kensington and Chelsea aged up to 25.

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Index

Index• Action Disability Kensington and Chelsea (ADKC)

• Age UK Kensington and Chelsea

• Al Hasaniya Moroccan Women’s Centre

• Campden Charities

• Cara Trust

• Central and North West London NHS Foundation Trust

• Chelsea Open Air Nursery

• Cheyne Children’s Centre

• Citizens Advice Bureau

• City of Westminster College

• Clare Garden’s Children’s Centre

• Clarion Housing Group

• ClementJames Centre

• EPIC ELM CIC

• Families and Communities Employment Service (FACES)

• Family Mosaic

• Housing and Council Tax Benefit

• Jobcentre Plus

• Kensington Business Information Point (BIP)

• Kensington and Chelsea College

• Kensington and Chelsea KCTMO

• Learn2Earn

• Love London Working

• MIND Kensington and Chelsea

• NHS Early Intervention Team for Psychosis

• Nova New Opportunities

• Nucleus Legal Advice Centre

• Octavia Foundation

• Open Age

• Peabody

• Portobello Business Centre

• Pure Innovations

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• Resco

• Royal Borough of Kensington and Chelsea Children’s Centres

• Royal Borough of Kensington and Chelsea Public Health Training Service

• Rugby Portobello Trust

• St Anne’s Nursery School

• St Cuthbert’s with St. Matthias CE Primary School and Earl’s Court Children’s Centre

• Saint Mary Abbots Rehabilitation and Training (SMART)

• St Quintin Children’s Centre

• Smart Works

• Spear

• Violet Melchett Children’s Centre

• Volunteer Centre Kensington and Chelsea

• Westway Trust

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Map: Computer and internet access

Computer and Internet Access Map

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If you would like further copies of this guide please call 020 7361 3271 or email [email protected]

The Guide 2017-2019 - Royal Borough of Kensington and Chelsea · 2017-05-25 · and...

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