THE GREENS AT LEISURE WORLD II - GREENS II at Leisure...

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THE GREENS AT LEISURE WORLD II RESIDENTS MANUAL TABLE OF CONTENTS I. THE LEISURE WORLD COMMUNITY 1 Leisure World Community Council 1 Leisure World of Maryland Corporation 1 II. CONDOMINIUM OWNERSHIP 8 Unit Owners Association 8 III. ENGINEERING AND MAINTENANCE 9 IV. OTHER SERVICES 10 Pest Control 10 Trash Removal 10 Individual Heat Pump Service 11 Utilities 11 Storage 11 Mail 12 Cable TV System 12 Party Room 12 Building Entry Procedure 13 Lock Out Service 13 Bulletin Board 13 V. INSURANCE 13 VI. SECURITY 15 Gate Guards 15 Car Decals and Identification Cards 15 Guests of Residents 15 Building Access 16 Unit Access, Emergencies and Key Control 17 VII. HOW THE SERVICES ARE FUNDED 18 VIII. INFORMATION ABOUT YOUR NEW HOME 18 Unit Owner/Occupant Information 18 Unit Owners and Occupant's Liability 18 Restrictions on Use and Alterations 19 Household Appliance Information 19 Garbage Disposals 19 Appliances 19 Operation of the Unit Heating, Ventilating and Air Conditioning System 20

Transcript of THE GREENS AT LEISURE WORLD II - GREENS II at Leisure...

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THE GREENS AT LEISURE WORLD II

RESIDENTS MANUAL

TABLE OF CONTENTS

I. THE LEISURE WORLD COMMUNITY 1

Leisure World Community Council 1

Leisure World of Maryland Corporation 1

II. CONDOMINIUM OWNERSHIP 8

Unit Owners Association 8

III. ENGINEERING AND MAINTENANCE 9

IV. OTHER SERVICES 10

Pest Control 10

Trash Removal 10

Individual Heat Pump Service 11

Utilities 11

Storage 11

Mail 12

Cable TV System 12

Party Room 12

Building Entry Procedure 13

Lock Out Service 13

Bulletin Board 13

V. INSURANCE 13

VI. SECURITY 15

Gate Guards 15

Car Decals and Identification Cards 15

Guests of Residents 15

Building Access 16

Unit Access, Emergencies and Key Control 17

VII. HOW THE SERVICES ARE FUNDED 18

VIII. INFORMATION ABOUT YOUR NEW HOME 18

Unit Owner/Occupant Information 18

Unit Owners and Occupant's Liability 18

Restrictions on Use and Alterations 19

Household Appliance Information 19

Garbage Disposals 19

Appliances 19

Operation of the Unit Heating, Ventilating and Air Conditioning System 20

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Information on Air Handlers 21

IX. GUIDELINES FOR BALCONY ENCLOSURES 21

X. PETS 23

General Guidelines 24

Pet Area 24

Dogs/Cats 24

Dealing With a Problem Pet 24

Public Nuisances 25

XI. MOVE - IN/MOVE - OUT PROCEDURE 25

Deliveries 25

XII. PROCEDURE TO FOLLOW IN CASE OF A FIRE 26

Addendums:

A. Important Phone Numbers

B. Daily Mini Bus Schedule

C. Organizations & Activities

D. Rules & Regulations

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I. THE LEISURE WORLD COMMUNITY

The Greens at Leisure World II is part of Rossmoor-Leisure World, a well-established

community offering housing and amenities for adults 55 years of age and over. Today,

approximately 8,500 residents occupy almost 5,424 duplex, townhouse, mid rise and high

rise units.

Leisure World Community Council

As a part of the Rossmoor-Leisure World Community, The Greens II has two members to

the Community Council. The function of this Council is to establish policies for the

management of the Trust properties approve the annual operating budget of the Trust,

select the General Manager and to operate its subsidiary management corporation. For

further details see "Leisure World Living".

Leisure World of Maryland Corporation

Management services for all the Association (Mutuals) and all other facilities

(clubhouses, security and transportation, E & R, P.P.D., Medical Center, etc.) is provided

by the Leisure World of Maryland Corporation. The offices of the Corporation are

located in the Administration Building at 3701 Rossmoor Boulevard.

As the Management Company for The Greens II, the Leisure World of Maryland

Corporation (LWMC) provides accounting and administrative services, personnel

administration, on-site staff support, security and transportation services, maintenance

assistance and trash removal.

Attached information will acquaint you with the various facilities and services offered by

the LWMC.

LEISURE WORLD TRANSPORTATION

The Leisure World of Maryland Corporation owns, maintains and operates a Mini-Bus

System for the benefit and convenience of the residents of the community. The system is

managed by the Department of Security and Transportation.

Although the routes of the buses extend outside the Leisure World Community, the

passengers are Leisure World residents exclusively.

The System is unique in that: (1) no fare is required; and (2) there are no bus-stop signs

along the routes. The buses stop at the front entrances of the high-rise apartment

buildings. In the rest of the community the bus stops are intended to be where the

entrances to courts meet the bus route. However, the bus drivers respond to the hand

flagging of their known passengers almost anywhere along their route.

Two mini-buses are in service on Mondays through Fridays from 9:00AM to 4:30PM.

Both buses leave Clubhouse I on the hour every hour from 9:00AM to 4:00PM. One bus

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runs the Green Route that includes 38 listed stops in the north half of the community.

The other bus runs the Red Route that services 48 listed stops in the south half of the

community. Both are scheduled to return to Clubhouse I at 25 minutes after the hour.

Each of the buses routes includes stops at Physical Properties, the Medical Center and

Clubhouse II.

Both buses leave Clubhouse I on the half-hour. The Green Route bus will head for Olney

where it follows a route through several shopping centers. The Red Route bus will

proceed to Aspen Hill shopping centers. Passengers have the opportunity to transfer from

one bus to the other during the five-minute period that both buses are at Clubhouse I.

Both buses stop at the Giant in Leisure World Plaza on their way out of the community.

They leave the Plaza via International Drive. The bus drivers can provide specific

information regarding their stops at Aspen Hill and Olney shopping centers. Both buses

are scheduled to return to Clubhouse I on the hour. Both will stop at the Giant on their

way into the community. An opportunity to change buses is again provided. For detailed

information of the scheduled stops on the Greens and Red Routes, see addendum B.

On Saturdays only one bus is in service. This Mini-Bus leaves Clubhouse I on the hour

every hour from 9:00AM to 1:00PM. It is scheduled to complete its circuit of the entire

community and return to Clubhouse I at 39 minutes after the hour. At 40 minutes after

the hour it departs for the Giant in Leisure World Plaza. It leaves the Giant at 55 minutes

after the hour to return to Clubhouse I. No Mini-Bus service to Olney or Aspen Hill is

provided on Saturdays.

On Sundays, the services of the Mini-Bus are limited to round trips to the Inter-Faith

Chapel. Individuals must call the Chapel (5312) the day before to make the necessary

arrangements.

In addition to the Mini-Bus, the Department operates a Supplemental Transportation

service, often referred to as "Dial-a-Ride", "Limo Service" or "Taxi Service". The

service is limited to from anywhere in the community to anywhere within the boundaries

of the community. The service is available from 8AM to 10PM every day and Holidays

from 9AM to 5PM and can be arranged by calling the Main Gate (1044). The fees for

this taxi-type service are: $3.00 per person, $5.00 per person with luggage, and on

Monday through Friday, $2.00 per person between the hours of 4:00PM and 8:00PM.

Metro Bus Y-8 regularly stops at Clubhouse I, on a half-hour frequency, at approximately

20 minutes and 50 minutes after the hour. Going south Y-8 has stops at the Wheaton and

Silver Spring Stations of the Washington Metro System. Y-8 going north reaches the

Montgomery General Hospital in Olney.

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THE SECURITY SYSTEM AT LEISURE WORLD

Security service at Leisure World is something most of us take for granted. We see the

Special Police patrolling in their marked cars, we are waved through the gate how many

times, hundreds perhaps, yet we may know little about the nuts and bolts of this essential

service.

There are about 40 people on the security and transportation staff, including the

administrative people, bus drivers, gate personnel, and security patrol officers. This

number has increased as the population of Leisure World has grown. One million two

hundred thousand cars go through the three entrance gates each year!! Included are those

of residents, visitors, employees, delivery people, repair services, and construction

workers. By going on Leisure World Boulevard, past the main gate, one will reach the

street leading to the Connecticut Avenue gate. The North gate is located across from

Clubhouse II.

The men and women working at the entrance gates have the hardest job. They must not

only approve the entrance of all those vehicles including those of residents and visitors,

but the ones you advise the gate that are coming to visit you and those visitors who arrive

unannounced. They must also man the emergency life-line system and respond to calls

for aid as well as to the people who fail to shut off the system when they are away. In

addition, the gate maintains an inventory of keys for apartments, available to deal with

emergencies, and also is at the receiving end of calls regarding elevator failures. Gate

staff also follows County Police cars, fire equipment and ambulances to their destination.

Leisure World is a remarkably safe enclave. There is very little criminal activity within

the community. It is interesting to note that the advent of the shopping center did not

create any security problems even though large numbers of people come and go in an

area very close to the Leisure World community. Employees and contract workers also

offer no security problems. The closest we have come any even marginal criminal

activities are from people whom residents invite to come to their apartments, such as for

cleaning or housekeeping.

Mr. Schultz, Director of Security and Transportation, warns that it is important to

investigate and make sure that all people hired to work or provide a service, including

housekeeping or nursing service, are reliable.

The function of the Leisure World security force is to make sure that the community

continues to be safe, and to help our population deal with the daily problems they face.

THE EDUCATION AND RECREATION DEPARTMENT

The Education and Recreation Department offers programs and manages facilities for the

cultural, intellectual, and physical enjoyment of all residents. The staff includes the

people who greet you cheerfully at the desks in the offices located in both clubhouses;

lifeguards at the pools; an engineer; the staff that puts out the Leisure World News; and

some "set-up" people who are responsible for arranging the meeting rooms to fill the

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needs of the various groups using these facilities.

There has been and E & R office in existence ever since Leisure World was established.

Stacy Sigler is the current Director of the E &R Department.

The E & R office is responsible for an important communication function by the

publication of Leisure World News and by the operation of the internal TV channel

service. Everyone here sees the publication and watches the TV announcements.

The office is responsible for planning and managing the educational function by offering

courses of study and activities in a variety of interest areas. People living here are free to

make suggestions and E & R will listen carefully to them.

A large number of courses are offered in the filed of art. Through an arrangement with

the Artists Guild, a residents' organization, courses are set up by the Guild; instructors are

obtained and registration conducted. The E & R appreciates the help from the Artist

Guild. Other courses, such as bridge, exercise, pool classes, languages, computer skills

etc., are handled directly by E & R.

The Management of the recreational facilities is a major responsibility of

E & R. In addition to the pools, E & R manages the tennis courts, billiards, lawn bowling

and shuffleboard.

E & R is responsible for arranging the place of meeting for all Leisure World

organizations. All such organizations must register with E & R and submit a copy of

their by-laws. This is required to avoid duplication among organizations.

Space is provided accommodating the special needs of each organization.

Leisure World residents are given an opportunity to see and hear many different groups

of performers in the course of the year. These include concerts and other performances

of individuals and groups. The E & R office receives many offers from performers to

come to Leisure World. Some are artists starting out in their careers and who want the

practice of performing before a live audience.

It takes a good deal of skill and judgment to identify programs which are likely to be

enjoyed by the residents and are sufficiently high quality to be presented, even if free.

The E & R office is not to be confused with the Travel office. That latter office plans

trips for residents to various plays and concerts as well as vacation trips for the day or

longer. These offices are separate, although under the auspices of the E & R Department.

THE PHYSICAL PROPERTIES DEPARTMENT

The Physical Properties Department (PPD) of the Leisure World of Maryland

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Corporation is responsible for maintaining and repairing the buildings, appurtenances and

grounds of the Leisure World Trust. Other of the department's functions are: (1)

supervision of contracts for landscaping and the cleaning of, and snow removal from,

courts and streets; and (2) supervision of contracts for cleaning halls, stairways, storage

and trash rooms, and courts of some Mutuals and Trust property.

An additional function of PPD, of particular significance to Leisure World residents, is

the repair and maintenance within residential units of electrical, plumbing and carpentry

items on a fee-for-service basis. Services performed by PPD carry a 30 day warranty.

PPD is located at 3301 North Leisure World Boulevard and is adjacent to the MedStar

Medical Center.

The department maintains files of the construction plans for all buildings in Leisure

World. These plans show the location of all concealed heating and air conditioning

ducts, electric and telephone lines and equipment, and water and sewerage pipes.

PPD's service charge to residents, presently range from $86 to $88 per hour, compares

favorably with the prevailing rate in this vicinity of $120.00 per hour for comparable

service. PPD is by design, a non-profit organization. Their charges are determined by

labor, overhead and material costs.

PPD can be reached by phone (301-598-1500) on Monday through Friday from 8:30AM

to 4:30PM. For emergencies, a night shift is available on weekdays from 4:00PM to

midnight and on weekends from 8:00AM to midnight. Emergency service can be

obtained by calling the Main Gate (301-598-1044).

MEDSTAR HEALTH AT LEISURE WORLD

MedStar Health at Leisure World (301-598-1590) is located at 3305 North Leisure World

Boulevard.

MedStar Health at Leisure World should not be confused with the unrelated medical

Office Building located in Leisure World Plaza. The Medical Center is now run by

MedStar Health.

The Center offers quality health and related services exclusively for Leisure World

residents. The Center includes Podiatry offices, doctor's offices, rooms for stress testing,

rooms for additional medical procedures including minor surgery, rooms for X-ray

equipment and a room for Montgomery General Hospital blood-testing laboratory.

Currently the Medical Staff is under the direction of Burt Feldman, M.D., includes: eight

Internists, three Cardiologists, an Endocrinologist, a Family Medicine, a

Gastroenterologist, an Ophthalmologist, an Orthopedic, a Psychotherapist, a

Dermatologists, a Gynecologist, a Psychiatrist, three Dentists and three Podiatrists. All

physicians are board-certified. A staff of registered nurses, pharmacists and a social

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worker is available to complete effective teams who provide comprehensive care and

treat complex medical and geriatric problems.

The additional testing, screening and procedural capabilities create opportunities for

increased activities in preventive medicine. The Center offers annual flu shots for a

nominal fee with your doctor's approval. Services of a dental hygienist for screening

tests are available.

The community-owned pharmacy (301-598-1005) is staffed by professional pharmacists

who provide prescription services and consultation for drugs prescribed by your

physician. The pharmacy has a computerized system that: (1) checks for potential

interaction between the ingredients in newly prescribed drugs and those previously

prescribed medications obtained from the Leisure World Pharmacy; (2) provides a

monthly bill for all drug charges; and (3) provides receipts for insurance claims.

Delivery service is available upon request.

A very significant feature of the Medical Center is the 24-hour nurse service (301-598-

1055) for emergency home visits and for telephone advice every day at all hours. When

making visits the nurse is usually accompanied by a security guard who provides

transportation and physical assistance where necessary. The principal function of the

emergency nurse is to make an assessment of the medical situation, offer immediate

attention when appropriate and advice as to subsequent actions. She is not available for

regular assignments in your home. Assistance in making arrangements for nursing care

in your home can be obtained by calling the social worker at the Center.

Residents are encouraged to visit MedStar Health at Leisure World during its regular

hours, 8:00AM to 5:00PM. Arrangements can be made by contacting the Administrator

of the Center, Virginia Bronaugh, P.D., the Head Nurse, Denice Fitts, R.N., or the Social

Worker. All can be reached by calling 301-598-1590.

THE LEISURE WORLD GOLF COURSE

The jewel in the center of our community is our Leisure World golf course. Established

in 1965, with a trailer serving as the clubhouse, the course has improved over the years

and today is regarded as one of the top conditioned clubs in the metropolitan area.

The course is fully accredited by the USGA as an 18 hole private golf club.

The excellence of the Leisure World golf course is due to the efforts of the current staff.

Although the Leisure World golf course has provided a challenge to golfers of all ages, it

is interesting to note that many of our senior residents continue to play golf on a regular

basis and quite a few post surprisingly low scores. Our club is a member of the Maryland

Interclub Seniors Golf Association and our residents compete with the best golf clubs in

the area in scheduled events.

Keeping up with the times, computers have recently been installed at the golf shop and

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now handicaps, tournament programs and pairings are completely computerized.

Many of our community residents are active in the Leisure World golf club on a regular

basis. However, all of us can enjoy the beauty of our golf course under a blanket of

winter snow or covered by the greenery of the summer months.

THE FISH DESK

Fish stands for "Friends in Sickness and in Health". Since 1969 the organization's main

purpose is to serve the needs of the residents in certain areas without cost. Occupying a

desk off the lobby of Clubhouse I, Fish is in business Monday through Friday 10:00AM

to 4:00PM. The E & R office can be contacted for any need in the evenings or weekend

at 301-598-1345.

Fish concentrates on three areas. The mainstay is the free loan of medical equipment

such as wheelchairs, walkers, canes, etc. for a period of 30 days. Renewals for additional

periods are usually available. A second responsibility is to serve as the "Lost and Found"

Center for the Community. Residents who have lost items should contact the Fish Desk.

If any item is unclaimed after 30 days it is given to charity. A third area is that of

information and referral. Fish maintains an updated list of persons and firms providing

transportation (at a fee), a directory of home care agencies supplying housekeepers,

health aides, and nurses, a list of firms that purchase and deliver groceries, a variety of

folders on adult retirement homes, the Holiday Park monthly newsletter and much more.

Fish is completely independent. It is unaffiliated with any organization or persons in or

out of Leisure World. Funds and equipment are donated by residents. There is no

expense to the Community except for space and telephone.

If you have never seen the Fish Desk, come by and get acquainted.

INTERFAITH CHAPEL The Inter-Faith Chapel has played an important role in the life

of the Leisure World Community since its inception, since the beginning of the Leisure

World. The Chapel is a lively center for religious activity with non-denominational

services each Sunday and other occasions. The Chapel is also used by other religious

groups for their services. The Catholics use the facilities on a regular, nearly daily basis;

the Jewish residents of Leisure World use the Chapel for Friday night services one Friday

a month. The Unitarians use the Fellowship Hall facilities on a monthly basis for

meetings.

Among the activities of the Chapel is a Bible Study Group, a Men's Prayer Breakfast

every other week and a Woman's Prayer and Bible Study Group, meeting also on an

every other week basis. There is also a Bereavement Group which meets regularly.

The Catholics now have a church of their own. The Lady of Grace church is located

adjacent to the North gate entrance of the Community.

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II. CONDOMINIUM OWNERSHIP

Unit Owners Association

The Unit Owners Association is the organization responsible for governing the

condominium. Each unit owner has a vote in the Association proportionate to the

common element interest appurtenant to his unit. Since a larger unit has a greater

common element interest, the owner of a large unit will have a greater vote in the

Association. The vote for each unit is equal to the common element interest assigned to

that unit by the Declaration.

The Unit Owners Association of the Greens at Leisure World II Condominium is

governed by a Board of Directors, consisting of seven (7) members.

These seven members are elected by the unit owners, on the annual election day (always

on the first Wednesday in June). The function of the Board of Directors is to establish

policies by which to govern the Association. To assist the Board of Directors with this

task, the President of the Board appoints advisory committees. There are currently five

(5) standing committees: Activities, Budget and Finance, Building & Grounds,

Landscape and Communications.

For further details on the Unit Owners Association and the role of the Board of Directors,

please consult the Bylaws, which is the governing document of this Association.

To best understand how your community functions and how it can better serve you, one

should fully understand the condominium concept.

The term "condominium" refers to a form of property ownership rather than a type of

architecture. While used for centuries in Europe, condominium ownership in the United

States only became widespread in the late 1960's.

Just like the owner of a detached single-family home, the condominium unit owner is the

sole owner of fee simple title to his unit, that part of the building which comprises his

living quarters. In addition, the condominium unit owner is one of the many mutual

owners of common facilities which service his and other living quarters and of common

areas which the unit owner may use and enjoy along with owners of other units.

The property owned in common is called the "common elements". Each unit owner's

share of ownership is set forth in the Declaration and Bylaws. These documents are

recorded by the property's Developer, Rossmoor-IDI Associates, who is the Declarant.

The share of common element ownership is characterized as an undivided interest in the

common elements, which distinguishes condominium ownership from other forms of

property ownership.

The unit owner's undivided interest in the common elements, referred to as a percentage

interest, confers upon the unit owner membership in the Unit Owners Association. The

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unit owner's obligation to pay a share of the expenses of pertaining and maintaining the

common elements is related to the percentage interest pertaining to each unit.

Certain common elements are designated as limited common elements. A limited

common element is a portion of the common elements set aside for use by less than all of

the unit owners. In most cases, a specific limited common element is for the use and

enjoyment of the owner and occupants of just one unit. The unit owner of a unit to which

a limited common element is assigned has a special right to use the limited common

element as set forth in the condominium instruments. Examples of limited common

elements are assigned garage spaces, balconies and storage rooms.

Some common elements may be designated as reserved common elements. A reserved

common element is a portion of the common element set aside for use by any number or

all of the unit owners by the Board of Directors of the Unit Owners Association. A

reasonable fee may be charged for use of a reserved common element and use must be in

accordance with rules established by the Board. An example of a reserved common

element is the party room.

III. ENGINEERING AND MAINTENANCE

Many owners ask what services are provided by the Association staff and what services

are included in the condominium fee. These services include, but are not limited to the

following:

1. Preventative Maintenance and Routine Repair of Mechanical Equipment of the

buildings.

This work consists of daily, weekly, quarterly, semi-annual and annual checks,

lubrication, maintenance and repair of dozens of pumps, air handling units, compressors,

exhaust fans, controls, generators, etc. belonging to the condominium. (Common area

equipment)

2. Preventative Maintenance of Drains

This involves an annual hydro jet cleaning of all drains in the common areas of the

building, on the roof, and in the underground areas.

3. Inspection and Maintenance of Fire Emergency Systems.

4. Light Bulb Replacement in Common Areas.

5. Janitorial Services to Common Areas.

6. Miscellaneous Maintenance and Repairs to the Common Areas

Exhibit B to the Bylaws describes the maintenance responsibilities for The Greens at

Leisure World II, distinguishing the responsibilities of the Association and the Unit

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Owner. This exhibit is attached to your Bylaws.

IV. OTHER SERVICES

Pest Control

The Condominium Association has a contract with a local exterminating service. This

service is available the first and third Friday of every month to residents without charge.

Residents wishing to utilize the exterminating service should call the Association Office

at 301-598-1530. Common areas are exterminated on a routine basis.

Trash Removal

The refuse room on each floor is located near the passenger elevators. Each refuse room

has a trash chute. Please place your regular household trash in grocery bags or plastic

bags, fasten tightly and place in the trash chute. This trash drops into a compactor at the

base of the chute and is automatically compressed. The trash chute is not an incinerator

and lighted objects such as cigarettes and cigars must not be placed in the chute as this

will create a fire hazard. In order to avoid disturbing residents living near the trash chute,

please do not dispose of your trash in the chute before 7:30AM or after 11:00PM.

Newspapers are recycled by Leisure World. To assist them in the collection of

newspapers, please place them on the shelves in the refuse room. Only the black and

white sections are to be recycled.

Please dispose of the colored inserts with your other refuse. Magazines are picked up the

first Wednesday of each month; please leave them on the shelves the Tuesday before that

day.

Each refuse room holds a 30-gallon plastic container for recyclable trash only. The

following is a list of acceptable materials that may be recycled. All materials may be

stored in the same container.

Glass: Bottles and jars for food & beverages

Plastic: Milk & water jugs, beverage bottles & detergent bottles

Metal Cans: Aluminum, steel, "tin" and bimetal

Please remember that all recyclable items must be thoroughly washed and tops must be

taken off and thrown in the regular trash before placing the items in the recyclable

container. For further information please contact the Association office.

Move-in boxes should be removed by your moving company. Place boxes, crates,

packing materials, etc. on the loading dock for removal between the hours of 7:00AM

and 5:00PM. Please do NOT place these items in the corridor, or in the refuse room it

creates an obstruction and could be a serious problem in the event of an emergency.

Individual Heat Pump Service

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Albright Cloud Heating & Cooling has a contract with this Association to inspect and

service your individual HVAC system. For service on your heat pump, please call 301-

843-1690. For further information please contact the Association office at 301-598-1530.

Utilities

Electrical service to the units is separately metered and billed to the unit owner. Hot

water is gas heated; the gas is being paid as a common element expense by the

Association. Water and sewer charges are also paid as a common expense by the

Association.

Storage

Storage cages and purchased storage rooms are located on the basement level in the

Storage Area. THE ASSOCIATION ASSUMES NO LIABILITY AND

SPECIFICALLY DISAVOWS ANY RESPONSIBILITY FOR ANY ITEM PLACED IN

THE STORAGE CAGES OR STORAGE ROOMS BY A UNIT OWNER OR

TENANT OF THE GREENS. Access to the storage area is obtained through the use of a

special key.

When storing items in your individual storage cage or purchased storage room does not

stack items higher than eighteen (18) inches from the bottom of the sprinkler head. This

18-inch sprinkler clearance is a requirement of the County Fire Marshall's office.

All items stored in this area should be placed on pallets or other material to ensure they

do not make contact with the floor. If floor contact is made, your articles could become

damaged due to humidity, as this area is NOT conditioned.

Mail

Mail is deposited in the boxes located off of the lobby area by the local postman. Keys to

your mail box are issued to all owners. The Association does not have access to the mail

boxes. Outgoing mail may be deposited in the mail drop located in the main lobby. A

Post Office is located in the lobby of the Administration Building. The hours are

8:00AM to 2:00PM Monday through Friday, closed Saturday and Sunday. If you have a

problem with your mail box lock please contact the Association office.

Cable TV System

The community is serviced by Comcast Cable Service. Channel 972 is used for "closed

circuit" television from the Clubhouse. Watch it for bulletins, daily schedules and special

programs from the E & R Department. Channel 975 are used to view the entrance into the

building. Comcast Cable T.V. offers twenty-four (24) hour service, seven (7) days a

week. Call them for any problems you may have with the TV cable reception. They may

be reached at 1-855-638-2855.

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Party Room

Each high rise building of The Greens II has a party room for use by the residents. The

room is located just off the lobby toward the elevators. Reservations/Application for the

use of the room is to be made through the Association office by a unit owner or a tenant

of record. Party Room reservations must be accompanied by two (2) checks or three (3);

one for a non-refundable $75.00 rental fee, a $100.00 security deposit that will be

refunded after the room is inspected plus a third optional check for $100.00 deposit for

use of the TV/DVD which will also be refunded after the equipment is inspected and is

found in satisfactory condition. The checks should be made payable to The Greens at

Leisure World II.

Party Room reservations cover the use of the party room and existing fixtures only. No

additional items such as glassware, utensils, etc. will be provided.

The individuals reserving the party room are responsible for the compliance of their

guests with all Association rules and state and local ordinances, including those related to

the consumption of alcoholic beverages.

A copy of the rules of the party room is given to the person renting the room.

The individuals reserving the party room are responsible for leaving the room in its

original condition, including the cleaning of appliances if used.

Party rooms may not be used for any profit-making, fund-raising or revenue-producing

activity. Party room reservations should be made at least ten (10) days, but not more than

sixty (60) days in advance.

Building Entry Procedure

The following instructions will enable you to correctly use your door answering service:

(1) As soon as you have your telephone installed, visit the Association Office to fill out a

lobby directory slip form.

(2) When someone calls your number from the front door in order to gain admittance,

You must press 9; you must hold the button down for approximately 10 seconds.

(4) If you have a problem with the door not opening, do not call telephone repair; call the

Association office.

Lock Out Service

Lock out assistance is available on a 24-hour basis through the guards at the Main Gate.

In such a situation, the guards will utilize your emergency key to let you into your unit.

Currently, a fee of $20.00 is charged for this service. In the event an occupant has the

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apartment entrance door lock changed the occupant must deposit a key with the Gate

Guard for emergency purposes.

Bulletin Board

1. Important notices regarding The Greens II and the Leisure World Community will be

posted regularly on all bulletin boards, located on the lobby floor of the buildings.

2. A bulletin board has been installed on the basement level are for personal notices.

Residents wishing to post notices on this bulletin board may submit them, on a dated 3 x

5 card, to the Association office. The Association office is located at 15100 Interlachen

Drive #116. Notices will be removed every 30 days.

V. INSURANCE

The Board of Directors has obtained insurance to protect the Unit Owners Association

and to certain limited extent, the Unit Owners as individuals, as provided in Article 6 of

the Bylaws.

All units and all community buildings are presently insured under an "All Risk" form of

hazard insurance subject to a deductible of $5,000.00.

Coverage includes all property originally installed by the builder, i.e., painting, other wall

coverings, appliances, fixtures, floor coverings, balcony enclosures and any replacement

of any such property, in accordance with the original plans and specifications as well as

any improvements. In the event any replacement property is of a value in excess of the

original property because of inflation, upgrading or otherwise, the policy will cover this

excess value the same as if it had been installed by the builder in accordance with the

original plans and specifications. Personal property of residents is not covered.

Public Liability, Fire and Hazard Insurance

The Leisure World of Maryland Corporation has in force public liability insurance which

names as insured the Leisure World of Maryland Trust and all Leisure World Mutuals

established or to be established.

The coverage is provided under contracts of insurance, which are considered to provide

the broadest available liability insurance.

This Comprehensive Liability Insurance provides, subject to a limited number of standard

exclusions, all insurance needed to cover the liability for bodily injury and property

damage arising from accidents and exposure to conditions resulting in bodily injury or

property damage to anyone. This policy provides coverage for the streets, sidewalks and

other common areas, in addition to the operations of the various entities, should an

occurrence arise whereby the entity is legally liable for bodily injury or property damage.

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The Unit Owners Association and individual Unit Owners are insured against liability

arising from ownership or use of the common elements. This coverage will not insure an

individual Unit Owner against liability arising from an accident or injury occurring

within his Unit or liability arising from an act, omission, carelessness or negligence of the

Unit Owner in either a unit or in the common elements. The Board of Directors also

maintains appropriate workmen's compensation insurance as necessary and fidelity

coverage to protect the Association's finances.

Personal Property and Liability Insurance

The insurance program described in the above paragraph does not replace the need for

personal property and personal liability insurance protection for the individual resident of

Leisure World. A resident, to protect him/herself properly, should carry coverage for

personal property and personal liability.

Insurance Certificates

Frequently these are required by mortgagees or other insurers. You may obtain a request

application from The Association office 301-598-1530.

VI. SECURITY

Special Police

The Special Police provide a constant patrol throughout the community 24 hours a day,

seven days a week. The officers are uniformed and operate marked vehicles.

Gate Guards

The primary responsibility of the Gate Guards is to provide the community with security

by allowing only authorized persons to enter and to assist those who enter with

information and directions. The Georgia Avenue Gatehouse is staffed 24 hours a day,

seven days a week, by uniformed gate guards. These guards receive calls for assistance

and then transmit radio messages to the Special Police office for immediate action. The

Norbeck Road Gatehouse is open from 6:00AM to 10:00PM Monday through Saturday,

and 9:00AM to 6:00PM on Sunday.

Car Decals and Identification Cards

Permanent residents who have cars are issued numbered decals (limited to two per unit)

by the Security Department located in the Administration building. The decal must be

removed when the resident moves or the vehicle changes hands. Residents are also

issued plastic identification cards for entry and for use and admittance to the various

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facilities.

For owners of garage space in the buildings of the Condominium, remote control garage

gate openers are available at the Association office for a fee. The Association office is

not responsible, however, for maintenance, repair or replacement of these electronic gate

openers.

Guests of Residents

a. All residents must notify the Georgia Avenue Gate of expected guests (301-598-1044).

The guard will record the name of the visitor on the Visitor Call-In Report. If a resident

fails to call the Gate Guard, guests are not permitted to enter. However, the Gate Guard

will attempt to call the resident to ascertain if the guest is expected and after

authorization, entry will be permitted.

b. When your guests reach the lobby, they will call you on the entry phone located in the

lobby vestibule. You may admit your guests into the building by pressing the number 9

on your telephone which will automatically release the lock on the lobby door.

c. If a resident has regular visitors, the resident may obtain Guest Passes from the

receptionist located in the Administration building.

Building Access

a. Access into the building can be obtained through various doors from the garage areas,

as well as the main lobby entrance.

b. The front door and doorways leading from the garage areas to the building are

equipped with common area locks that can be unlocked by an occupant's common area

key. Entry to the elevator lobbies and stairwells above the lobby level is accessible only

by use of this common area fob.

c. A closed circuit TV camera is installed at the lobby door. In the event residents or

authorized visitors wish to enter these doors without the use of a common area fob, they

must be identified by means of the telephone located adjacent to each of these doors.

d. The service entrance at the basement level is controlled by either common area fob or

use of entry phone located next to the entrance. This phone automatically dials the Main

Gate when picked up.

e. Guests may obtain entrance only through the front lobby entrance by dialing the code

for the unit they wish to visit. The resident will push 9, which will activate electric lobby

door locks and allow guests to enter. Visitors may be viewed at the lobby door through

your TV.

f. Gate arms are installed at the entrance to the garages to prevent unauthorized vehicles

from entering these areas.

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g. Inside the building, access can be obtained to the common areas by use of a common

area fob only, and to the Units by use of the unit key only. The lock that has been

provided on the unit entrance doors has two locking devises. One is referred to as a night

latch and the other as a dead bolt. A key is not required to lock the door by means of a

night latch; however, it is necessary to use the key to operate the dead bolt.

h. The night latch does not provide good security protection; the dead bolt must be locked

in order to obtain the security protection that the lock is made to provide.

i. All residents are requested to extend their full cooperation to ensure that all common

areas doors are kept closed. Nothing should ever be placed in the doors for convenient

access which would prevent their closing.

Unit Access, Emergencies and Key Control

a. Every occupant or unit owner is expected to cooperate in providing access to his unit.

b. In the event of water leaks, fire or similar emergencies, quick access to units may be

necessary in order to protect residents and the buildings.

In order to provide for access in such emergencies if the residents of the units are absent,

or there is not sufficient time to notify the resident, the following keying system has been

established:

(1) Each occupant is given two (2) keys for the unit entrance door lock, two (2) keys for

the lock provided for his individual storage room, two (2) common area fobs, and two (2)

mail box keys. One unit key and one storage room key are maintained at the Main Gate.

THESE KEYS ARE TO BE USED FOR EMERGENCY PURPOSES ONLY. There are

no master keys to units.

(2) In the event an occupant or unit owner has changed the lock on the unit entrance door

or storage room, the occupant or owner must deposit a key with the Main Gate.

(3) The Association has taken reasonable steps to prevent unauthorized use of your keys.

Keys have been coded and placed in a locked container. The key index which relates a

given coded key to a given address is kept in a separate locked container. The code does

not indicate the address served by that key. EMERGENCY KEYS WILL NOT BE

HANDED OUT EXCEPT TO AUTHORIZED AGENTS AND EMPLOYEES OF THE

ASSOCIATION. In all non-emergency cases, the Association will give prior notice of

the need to enter the unit and will make arrangements with the owner or occupant to gain

access.

(4) If emergency access is needed and the unit owners or tenant has changed the locks

without providing a key, the owner or tenant bears all costs related to emergency access

to the unit, and damages caused to that unit or any other unit on the common elements by

the emergency. Any additional liabilities stemming from the emergency situation will

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also be borne by the unit owner or tenant who fails to provide a working key to the unit.

c. If the condominium engages a contractor to perform repair or improvement work for

the benefit of the unit owners or occupants, and the performance of the work requires

access to units, the occupants thereof may not make unreasonable demands in providing

necessary access. If the Board of Directors finds that an unreasonable demand on the part

of any occupant in such a situation results in additional costs to the condominium, the

additional cost may be assessed against the occupant and/or owner.

d. As stated above, the emergency key, which must be deposited, is just that - a key for

use in your absence in case of an emergency.

VII. HOW THE SERVICES ARE FUNDED

As described in the preceding pages, the Unit Owners Association must pay for many of

the services provided to the residents of The Greens II. Each year the Association

compiles an annual budget. This budget contains the estimates of expenses which will

have to be met in the coming year, based on the services and programs offered. The

budget year starts on January 1 and ends December 31. The Board of Directors must also

include in the budget adequate sums for reserves to cover unforeseen expenses, working

capital and the major repair or replacement of common elements. The operating

expenses and reserves together make up the common expenses. The common expense,

multiplied by your percentage interest, is the annual assessment on your unit. This

assessment, under the Bylaws, is payable in twelve (12) monthly installments. Each

payment is due on the first day of the month without notice. A late fee will be imposed

on all fees received after the 15th day of the month.

VIII. INFORMATION ABOUT YOUR NEW HOME

Verizon Telephone Service:

You must call the Verizon Telephone Company to arrange for service connection. For

installation call 301-954-6260, Monday thru Friday, 8:00am to 5:00pm.

At least one telephone in the unit must be of touch-tone type. This is required in order to

use the front door entry system.

Unit Owner/Occupant Information

A Resident Profile is maintained of all unit owners and occupants at Leisure World. The

profile contains the name, address, business and home telephone numbers, whom to

contact in case of an emergency and physician's name. If the unit is rented, similar

information is requested on the tenants. All unit owners and tenants are responsible for

keeping this information current. Please notify the Administration office at Leisure

World of any changes as well as the Association Office.

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Unit Owners and Occupant's Liability

Property of the condominium or any unit owner or occupant which is damaged as the

result of any act, carelessness, negligence, omission of any occupant will be repaired or

replaced at the expense of the occupant responsible for such damage.

Any unit owner or occupant will be responsible for any damage to The Greens II property

committed by members of the owner's family, guests or employees.

The failure of any unit owner or occupant to maintain plumbing and household

equipment which results in damage to the property of others will be deemed to be

negligent and will be charged for any and all damages when necessary.

Restrictions on Use and Alterations

Each unit will be used only as the private residence of a unit owner, his lessee, members

of his family and guests.

No unit owner or occupant may make any structural alteration or change in electrical or

plumbing installations in any unit or terrace or balcony, nor may an occupant install any

electrical equipment imposing excessive load on the electrical system of the premises

without first obtaining written approval of the Covenants Committee or the Board of

Directors. "Identification on doors will be confined to that standard used throughout the

building, additional decorations or identifications of a permanent nature are not allowed."

Holiday decorations are permitted for a period of thirty (30) days. Items placed on unit

doors must be affixed in a matter so as not to damage or mar the doors or its surface.

Household Appliance Information

Garbage Disposals

Specific use and care instructions for the garbage disposals are found in the operating

booklet provided by the manufacturer. In general, all organic material (with the

exception of stringy vegetables such as corn) can be put in the disposal. Do not put any

solid objects (cans, bottles, glass, etc.) in the disposal.

Paper should not be put in the unit, as it will clog the drain. DO NOT PUT ANY

LIQUID OR CRYSTAL DRAIN CLEANING AGENT IN THE DISPOSAL. Such

chemicals destroy the rubber gasket within the unit and cause flooding of the kitchen.

Please make certain you fill out and return the warranty card on your disposal.

If your disposal fails to operate, check the manufacturer's instruction booklet.

Frequently, simply removing foreign materials and pressing the "reset" button will restore

working order. If this does not work, call who ever you have a contract with or call the

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PPD office at 301-598-1500 for service.

Appliances

Repairs to appliances are the responsibility of the unit owner. General Electric and PPD

offer a service contract for the following appliances:

Item:

Dishwasher

Refrigerator

Disposal

Electric Range Top, Oven and Microwave

G.E. or Westinghouse Washer

G.E. or Westinghouse Dryer

The Greens II does not provide for cleaning unit windows, terraces or terrace doors. This

work can be performed by the occupant or by an outside service contractor.

Operation of the Unit Heating, Ventilating and Air Conditioning System Hereafter

Referred to as HVAC Unit

(1) The heating and cooling in the Greens II condominium unit is provided by individual

heat pumps, the components of which are located in your HVAC room and on the roof.

(2) Heating and cooling is controlled by setting the thermostat in your unit.

(a) Operating Information:

Your heating/cooling unit provides certain basic flexibility in its operation.

Understanding the components will assist you in operating it to your greatest comfort.

Each thermostat has two switches located on top of it. One can be set on "cool", "off", or

"heat", "emergency", as desired. The other is the fan control that may be set for "on" or

"automatic". In the "on" position, the fan runs continuously. The thermostat controls

only the heating or cooling in this position. In the "automatic" position, the fan runs as

necessary to maintain the temperature setting on the thermostat.

The thermostat also has two lights "aux heat" and "emergency heat". The aux heat light,

when lit, indicates you are using electric heating in addition to your heat pump. You

should expect this condition if the outside temperature is below 35 degrees. This

condition is the most expensive in which to operate and, in the interest of energy savings,

should be minimized.

(b) Emergency Switch (top right side): White Rogers Mercury Thermostat

This switch allows you to switch off normal heat pump operation (HEAT) and bring the

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supplementary (emergency) electric heat you need in case of a heat pump malfunction.

When the switch is in position, the indicator emergency light glows. If, during operation

of the system, the red light comes on (without manually putting the switch on

(“emergency”), immediately put the switch on "EMERGENCY" (which disconnects the

heat pump compressor) and call Albright Heating & Cooling at 301-843-1690 there may

be a problem with the compressor and it could burn out if not turned off and serviced

properly. The system will go into defrost more often on very cold days displaying the

Aux heat (BLUE) light.

AprilAire Thermostat Model 8446:

This thermostat also displays a red light for the ("EMERGNECY/AUX") heating

meaning the system is going into defrost anywhere from 5 to 10 minutes which will bring

on the red light on this thermostat model. The SYSTEM FAULT light will glow

ORANGE on this thermostat when there is problem with the system, at that point the

customer can manually switch to EMERCENCY HEAT then give us a call. The system

will go into defrost more often on very cold days displaying the Aux heat (RED) light.

DO NOT USE EMERGENCY HEAT UNLESS THE HEAT PUMP CANNOT BE

OPERATED. FULL ECONOMIC BENEFIT OF THE HEAT PUMP CANNOT BE

REALIZED DURING EMERGENCY HEAT OPERATION.

Information on Air Handlers

Your HVAC unit is composed of two separate pieces of equipment. One we will call

your air handler which is located in your unit.

This air handler houses the blower (fan) and electric heating and fuses, cooling coil and

filters, and humidifier or air cleaner, if you have these accessory items.

The other one-half of your heat pump is the compressor. It is located on the roof.

Heating or cooling is pumped from the compressor to your air handler for distribution in

your home. The portion of your system on the roof will not be accessible to residents. If

trouble should occur, it will most likely be on the roof portion so it is most important that

your HVAC unit have regular service as recommended by the "Carrier Company", the

equipment manufacturer.

It is important that you NEVER operate your heat pump without air filters and to inspect

and replace them at least quarterly. This is a very simple operation. At the bottom front

of your air handler are two thumb screws. Upon removing these screws, a 2" cover will

come off exposing the filter. Pull it out; slide it into a large paper bag to avoid spilling

dirt. Install new filter and replace cover.

IX. GUIDELINES FOR BALCONY ENCLOSURES

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A. The following materials are approved for use on the balcony windows or trim:

1. Balcony Window Trim

Paint - Beige hue (6 shades), or any colors matching the original concrete, or approved

window covering.

Any commercially available window covering whose exterior face color lies in this range

would be suitable.

2. Curtains and Drapes

Fabric backed curtain or drapes

a. Design Tex, Sahara DT 1860, color No. 7, 8 or 20, flame retardant.

b. K & L Draperies, Ron Lon "Rain-No-Stain", color Mink, energy saver

c. Solar loc-Quad I, color Flax/Flax

d. Angara - color DT #3823

e. Staple loc Classic - color Ferber/Flax DT #2958

f. Staple loc Classic - color White/Flax DT #2892

g. Lining for Fabrics - Beige linen #03011, NACO Fabrics

3. Blinds and Shades

a. Louver, horizontal blinds

No. 885, color Dark Bronze, Satin Gloss

b. No. 385, color Hot Fudge, Satin Gloss

c. Bali Blinds, horizontal blinds No. 102, color Hot Fudge, or

d. No. 62, color Charcoal Brown, or

e. No. 6, color Raw Umber, or

f. No. 24, color Coffee Brown

g. Horizontal Louvers with beige backing (Tiltone Collection) - Louver,

Inc.

h. Vertical louver drapes with beige backing - Louver Drapes, Inc.

i. Matchstick Blinds - (Any available with beige on exterior side)

j. Roller Shades - (Any available with beige on exterior side)

Curtains, drapes or blinds from sources other than the above may be substituted as long

as the color equivalency is maintained. These colors must closely resemble the metal

frames of the balconies and will be in keeping with the overall color scheme of the

exterior of the building. Hardware, brackets and curtain rods for the above items may not

be installed in the concrete slabs on balconies. Hooks and other fasteners should be

placed in the mortar and not in the brick.

B. Carpeting

The enclosed balconies are NOT waterproof. While they are not heated or air

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conditioned, they are weather resistant. However, caution should be used when placing

items on the balconies that could sustain weather damage. For this reason, only

indoor/outdoor type carpeting or other suitable outdoor floor coverings are

recommended.

C. Heating and Air Conditioning

Although the balcony enclosure may be used as additional space, the use will be seasonal

because the heating, ventilation and air conditioning systems are not designed to serve the

balcony and such area will not be weather-tight. Any modifications/changes to the unit

HVAC system will void the warranty. Electric heaters or fans, however, are permitted,

after written permission of the Covenants Committee.

D. Rotary Fans

Fans (with or without a light fixture) may be installed on enclosed balconies with prior

approval of the Covenants Committee. Applications for such a request may be made

through the Association office. It is required that any approved electrical installations be

made by a licensed electrician and conform to applicable codes of Montgomery County.

E. Painting

No painting of the balcony floor, ceiling, railing or wall is permitted.

F. Wall Decorations

Small fixtures and decorations may be affixed to the balcony walls. Nothing may be

attached to the outside of the railing or project beyond or outside of the railing.

G. Appliances and Storage

No major appliance or other mechanical devise or equipment may be kept on a balcony.

Small appliances such as portable radios and TV's may be used on the balcony providing

the noise levels are controlled to prevent disturbing the other residents and ground fault

devises are used in accordance with Montgomery County Code. Storage containers

exceeding the height of the balcony railing are not permitted.

X. PETS

General Guidelines

Unit owners are permitted to keep pets subject to provisions of the Declaration, Bylaws,

Rules and Regulations of the condominium and the animal control codes of Montgomery

County. Article 5, Section 5.8(a) (8) of the Bylaws permits only one " 25 lbs. or under

small, orderly, domestic pet in any unit".

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This permits only one dog, cat or caged bird in a unit.

Stray animals should be reported to the Montgomery County Animal Shelter and

arrangements will be made to pick up the animal.

Pets must be transported in the service elevator, however, if the service elevator is

unavailable for a continuing period the passenger elevator may be used. In light of

possible health problems of some residents, i.e. allergy or phobia, pets other than Seeing

Eye Dogs should not be transported in any passenger elevator in which a passenger or a

person awaiting use of the elevator objects to the presence of the pet in the elevator.

Pets must be registered in the Association office. Pets must also have a current

Montgomery County registration and rabies vaccination.

Pet Area

The designated pet areas are adjacent to the loading dock area of Building #4 and back

entrance of Building #3. Both areas consist of all the lawn area between the signs noting

"Pet Area". Pets are to be walked in this area only; the landscaped areas around the

building are not to be used to exercise pets. Residents are required to dispose of their

pet's waste from the common elements and deposit in trash receptacles provided in the

pet areas.

Dogs/Cats

Montgomery County ordinances regarding pets are in effect. Residents who own pets

should be familiar with and comply with these ordinances.

Pets must be leased and under the control of the owner at all times while on the common

elements and the leash shall be of a length that ensures that the pet is under full control at

all times. At no time shall any pet be leased to any stationary object on the common

elements. If a pet has an "accident" while in the elevator, stairwell or any other area

within the building, call the Association office immediately. Urine stains are impossible

to remove if left unattended.

Dealing With a Problem Pet

If a neighbor's pet becomes a problem, you should be the following:

* Document the problem as completely as possible. This includes identification of the

animal and the owner and a complete description of the problem.

* Try to work out a solution with the animal's owner.

Public Nuisances

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A complaint will be filed and appropriate action taken against pet owners if their animal

damages, soils or defecates on the common elements and the owner takes no action to

remove the offending material.

XI. MOVE - IN/MOVE - OUT PROCEDURE

All residents moving into or out of any units at The Greens II are requested to schedule

their move fourteen (14) working days prior to the move date with the Association to

ensure the use of the service elevator.

The move-ins and move-outs policy is restricted to Monday through Friday. Hours for

move-ins and move-outs are 8:30AM to 5:00PM.

Permission for the use of the service elevator for deliveries and for moving large items

must also be obtained from the Association office two (2) to three (3) days in advance.

All move-ins and move outs of a unit will be subject to a one time fee of $300.00,

payable in advance before use of the elevator will be allowed.

All moves and deliveries must be made through the service entrance adjacent to the

loading dock of the building.

Packing materials and cartons/boxes must be removed by either the moving company or

the resident.

Deliveries

Once you have completed your initial move-in to your unit, you may require some

additional deliveries. Any deliveries requiring the use of the elevator must be scheduled

through the Association office, as was your initial move-in. All deliveries are on the

same day and time schedule as move-ins and move-outs.

Work

Work to be performed in a unit is restricted to Monday through Friday between the hours

of 8:30am and 5:00pm.

XII. EVACUATION PROCEDURES IN CASE OF A FIRE IN THE

BUILDING

A. PREPARATION -- Things You Can Learn And Do This Week. (1) The Montgomery County Fire & Rescue Service urges each family to pre-plan actions

so that there will be a minimum of confusion in the event of a fire. The following

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information and procedures are provided to assist you in the pre-planning. Please discuss

them with the members of your household and frequent visitors.

(2) If you feel you are unable to evacuate the building on your own due to physical

challenges or illness, please notify the Association Office at 301–598–1530 as soon as

possible, and ask to be placed on the Assistance List. This list is updated frequently, and

a copy is posted in the building fire control room. See section C3 for more information.

(3) Prepare an emergency kit, with critical medications, a flashlight, contact information,

and any other important personal items. Keep this where you can easily grab it on your

way out of your apartment. Save the Main Gate number, 301-598-1044, in your cell

phone.

(4) (a) Each living unit has one or more smoke alarms, and a sprinkler system. The

smoke alarms will provide an audible signal within the living unit only. THEY ARE

NOT connected into the fire alarm system. The sprinkler system is designed to only

activate in the immediate area where there is sufficient heat from a fire. (b) Replace

any smoke alarm older than 10 years with a new one. Every smoke alarm must have a

battery backup so it will function even if PEPCO electrical power is lost. The preferred

battery backup is a 10-year sealed battery. Replace ordinary 9-volt backup batteries

every 6 months.

B. IF YOU SEE A FIRE, OR YOUR SMOKE ALARM IS

ACTIVATED (1) Persons endangered should close doors adjacent to the fire, and evacuate the

immediate area at once.

(2) If you know, or suspect, there is a fire, activate the fire alarm system at the nearest

MANUAL PULL STATION on your way out of the building, so that the other occupants

can be warned of the fire danger. Manual pull stations are located BY ALL FIRE

EXITS, indicated by a lighted exit sign. Activation of the fire alarm system will register

at the monitoring company. DO NOT activate the pull station unless there is an actual

fire. Once the system gong is sounding, DO NOT pull any additional stations. If more

than one station has been pulled, it makes it more difficult for the firefighters to locate the

fire.

(3) Notify the Fire Department immediately ONCE YOU ARE IN A SAFE LOCATION!

Dial 911, the emergency telephone number. Do not call 911 from inside your unit if it is

on fire! DO NOT HANG UP UNTIL THE 911 CALL-TAKER HANGS UP FIRST.

(4) Once safely outside, after dialing 911, if possible, notify the Main Gate at 301–598–

1044, and the Association Office at 301-598-1530, of the location of the fire.

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(5) The fire alarm system may also be activated by automatic devices such as heat and/or

smoke alarms located in public areas, and by automatic flow switches located in the

sprinkler lines.

C. WHAT TO DO IF THE BUILDING FIRE ALARM SYSTEM IS

ACTIVATED

(1 a) Upon activation of the fire alarm system, the alarm gong will be heard through

speakers located in each apartment, hallway, lobby, party room, garage, and stairwell of

the building. The alarm will continue to sound until the fire alarm system is restored to a

non-alarm or normal condition.

(1 b) It is IMPORTANT to understand that a voice message, with evacuation instructions,

preceded by a sharp signal, will be sounded ONLY on the floor with the fire, AND on the

floors directly above and below that floor. If an additional hazard arises on any other

floor, the evacuation message will be sounded on additional floors. This message will be

repeated until the fire alarm system is restored to a non-alarm or normal condition.

(2) To be safe, if you hear the evacuation message INSIDE your apartment, evacuate the

building in accordance with the instructions issued over the speakers. Evacuate using the

nearest exit stairway. Do NOT attempt to use the elevators; they will NOT be in service.

(3) Montgomery County Fire and Rescue Services will conduct their search and rescue

efforts in a systematic way, and focus on areas that are in the most immediate danger.

If there is no safe way out, or if you feel you are unable to physically leave the building,

and the fire is NOT in your apartment, you should unlock your door, and do the

following:

• Put as many closed doors as you can between you and the fire. Seal all vents and

cracks around doors with wet towels or clothing.

• Open a window slightly for fresh air, but not a lot because that would feed the flames.

• Call the 911 dispatcher to explain exactly where you are, and why.

• Let firefighters know you are trapped by waving a bright (white or yellow) cloth in

the window or by using a flashlight at night.

(4) If you do not hear the evacuation message inside your apartment, and do not see or

smell fire or smoke, you may stay in your apartment. Be prepared to leave if you hear the

evacuation message, or if the Fire Department tells you to leave over the Public Address

system.

(5) As you evacuate the building, do not stop in the lobby as that would interfere with the

firefighters. Once outside, move away from the building entrance. Clear the immediate

area of the building to allow access for emergency personnel.

(6) Only the Fire Department can reset the alarm system to its normal condition. If the

Fire Department has silenced the alarms, and leaves the property, they have determined

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that there is no emergency. There may be no announcement, but you may return to your

apartment, and return to your normal activities.

D. THE MOST IMPORTANT THINGS TO REMEMBER:

A. CALL THE FIRE DEPARTMENT – 911 – FROM A SAFE LOCATION.

B. DO NOT PANIC

C. LEAVE THE BUILDING IN AN ORDERLY MANNER.

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ADDENDUM A

IMPORTANT AND USEFUL TELEPHONE NUMBERS

L.W.M.C. OFFICE'S HOURS NUMBER

Administrative Office 8:30AM - 5:00PM 598-1000

Monday - Friday

Physical Properties 8:00AM - 4:30PM 598-1500

Monday - Friday

Education & Recreation 8:30AM - 5:00PM 598-1300

Monday - Friday

Medical Center 9:00AM - 5:00PM 598-1590

Monday - Friday

24-Hour Medical Emergency Service 598-1055

Gate (Main) 24-hours a day 598-1044

Gate (Norbeck) 6:00AM - 10:00PM 598-1066

Monday - Saturday

9:00AM - 6:00PM

Sunday

*Emergency Service (After business hours call main gate.) 598-1044

*Emergencies are defined as flood, lack of heat, etc.

Public Service and Emergency Numbers:

*Ambulance 911

*Fire/Rescue 911

*Call the police, fire department or ambulance service direct. Thereafter,

advise the Main Gate of the emergency, your name, address and telephone number. The

Main Gate will then guide the responding agency to the address where its services are

needed.

PEPCO 202-833-7500

Comcast 1-855-638-2855

Verizon Installation: 1-800-837-4966

Mon. – Fri.

8a.m. – 5p.m.

Verizon Repair 1-800-275-2355

Information 411

Association office - Monday - Friday 8:30 AM - 5:00 PM 301-598-1530

10/18/16