The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile...

17
The GDSs Evolve Clare De Bono Head of Product & Innovation Amadeus © 2016 Amadeus IT Group and its affiliates and subsidiaries

Transcript of The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile...

Page 1: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

The GDSs Evolve

Clare De BonoHead of Product & Innovation

Amadeus

© 2

016

Am

adeu

s IT

Gro

up

an

d it

s af

filia

tes

and

su

bsi

dia

rie

s

Page 2: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

2

© 2016 Amadeus IT Group and its affiliates and subsidiaries

Merchandise

Mobile

Monetise

Page 3: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

3

MobileTypical 2 month travel purchase buying behaviour process

Nov Dec Jan

Mobile

Desktop

87%

of these digital moments

happened on mobile

5 videos

380web visits

34 searches

*Source: Luth Research March, 2015, Google

Page 4: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

4

Mobile

83%

Of leisure travellers have encountered a travel site that was not mobile optimised or friendly

23%

Of those who have encountered a mobile site that wasn’t optimised

actually pushed through

Page 5: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

5

Mobile

Inspiration Shopping Buying

1 Complete Ecosystem

Page 6: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

6

© 2016 Amadeus IT Group and its affiliates and subsidiaries

Merchandise

Mobile

Monetise

Page 7: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

7

Merchandise

Online Travel Retailers

Digital Tour Operators

Assemble Travel products

Ads & Promotions

Suppliers

Product differentiationYield Management

Consumers

Browse & CompareGood deals

Travel Agents intermediaries have a role to play

Page 8: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

8

FLIG

HT

DET

AIL

S P

AG

E

Merchandise

#1

#2

SEA

RC

H P

AG

E

Chargeable Seatmap

Ancillary Catalogue

Fare Family upsell

CH

ECK

OU

T

Page 9: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

9

© 2016 Amadeus IT Group and its affiliates and subsidiaries

Merchandise

Mobile

Monetise

Page 10: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

10

Monetise

Referralcontent

Ownedcontent

Adcontent

Page 11: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

11

MonetiseTravel Audience integrates Amadeus air content into display ads with up to date fares and availability

Ads are fully contextualized into the publishing page for improved click-through rate

Page 12: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

12

But you better be quick!

Page 13: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

13

© 2

016

Am

adeu

s IT

Gro

up

an

d it

s af

filia

tes

and

su

bsi

dia

rie

s

1 secondof improvement in

response time increases conversion

by

20%

For both mobile and web pages,

the performance sweet spot in 2015

was

2 seconds0-1s 2-3s 4-5s 6-7s 8-9s 10-11s 12-13s 14-15s

Conversion Rate

Amazon has calculated that a page

load slowdown of just 1s could cost it

$1.6bn in sales each year.

Google has calculated that by slowing

its search results by just 0.4s they could

lose 8 million searches per day = $70m revenue per year

Accelerate

Page 14: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

14

Instant Search Technology is available today

Accelerate

Sub-second response

Live availability

Page 15: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

15

Targeted SEO

Accelerate

Click / redirection

90 €

97€

112 €

Fast & accurate metasearch

Fare Alerts & Price Predictions

Page 16: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

Thank you!

© 2

016

Am

adeu

s IT

Gro

up

an

d it

s af

filia

tes

and

su

bsi

dia

rie

s

You can follow us on:

AmadeusITgroupamadeus.comamadeus.com/blog

Page 17: The GDSs Evolve Mobile Typical 2 month travel purchase buying behaviour process Nov Dec Jan Mobile Desktop 87% of these digital moments happened on mobile 5 videos 380 web visits ...

17

Monetize

Referralcontent

Ownedcontent

Ad content