The Gambia & Senegal OtherHolidayTypes
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Transcript of The Gambia & Senegal OtherHolidayTypes
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7/31/2019 The Gambia & Senegal OtherHolidayTypes
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The Gambia& Senegal - West Africa
November 2011 - October 2012
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2/148 For more advice or to book call te eerts on 0845 330 4567
MULI-CENRE
Multi-centre olidaysEerience te diversity of West Africa
Whilst many o our customers are looking or an
escape rom the British winter and choose not to
stray too ar rom the beach and their hotel, this
region o West Arica has a lot to oer and those
that venture a little urther afeld experience more
o the true personality o the countries and
their people.
Twin and multi-centre holidays are becoming increasingly popular within
The Gambia and the small distances involved add to the appeal; alternatively
why not consider travelling into Senegal or a chance to discover a dierent
culture and landscapes?
2 luxury hotels to experience the 2 countries in sumptuous
surroundings, or or a special occasion
e.g. Coco Ocean Resort and Spa, The Gambia & Le Royal Lodge, Senegal
Properties oering unique experiences o the surrounding area,
the people and wildlie
e.g. Sitanunku Lodge, The Gambia & Keur Saloum, Senegal
2 all-inclusive properties, both in excellent beachront locations
e.g. Royal Decameron Baobab Resort, Senegal & Sheraton Gambia Hotel,
The Gambia
Twin centres between The Gambia and SenegalYou can choose to y in and out o Banjul or start your holiday with
a ight to Dakar and travel through Senegal to end in The Gambia.
Transers are generally via the Barra erry which is a way to experience
the real Arica in its own right, however i you choose Sitanunku Lodge
as one o your properties, which is situated on the North Bank o the
River Gambia and reached by ast boat rom Mandina Lodges, it is only
a 35 kilometres road transer rom the lodge to the Senegalese border.
Here are some suggestions but we are happy to tailor-make holidays
between the 2 countries and can advise you on distances and travel
times involved.
Holidays within The Gambia and SenegalIt is possible to combine virtually any combination o hotels in
The Gambia or Senegal with a minimum o 3 nights in any one place,
however our Unique Collection properties and boutique hotels lend
themselves particularly well to a multi-centre holiday.
To the right are some o our avourite combinations. Call us i you
would like to discuss your ideas at most properties room upgrades
and dierent board bases will be available so the trips can be tailored
to suit your taste and budget.
2 boutique hotels or an opportunity to sample the best o The Gambia
e.g. Ngala Lodge & Coco Ocean Resort & Spa
2 or 3 Unique Collection properties to experience more o the real
Gambia e.g. Mandina Lodges, Sitanunku Lodge & Omakan Hotel
A coastal hotel with a more remote, peaceul add-on, either on thebeach or in the Arican bush
e.g. The Kairaba & Sandele Eco-Retreat or Mandina Lodges
2 small, intimate properties in dierent areas to give an opportunity
to sample some o the interesting excursions on oer
e.g. Ngala Lodge or Bijilo Beach & Sitanunku Lodge
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3/14Contact your Local ravel Agent or book at Gambia.co.uk
MULI-CENRE
NEW Gambia cruise and hotel twin centreFollowing on rom the success o the Rivers o West Arica cruise, which we
started oering rom Dakar in Senegal last winter with very positive eedback,
we have now also arranged a shorter 5 night option starting in The Gambia
which can be coupled with a stay in a hotel o your choice.
This cruise operated by Variety Cruises, will allow you to join the boat in
Banjul and cruise up the majestic River Gambia on board the riendly and
comortable MY Pegasus with a maximum o 46 guests. Optional excursions
available along the way enable you to explore the natural beauty o this
area. For urther inormation on the boat, acilities on board and the itinerary
please see page 70 or visit Gambia.co.uk/Cruise
Tours o SenegalWe also arrange tours o Senegal with a private driver / guide. For more
details see page 69. In addition this year we can oer customers ying
into Banjul the opportunity to experience more o Senegal on one o our
customised tour itineraries.
For more inormation about multi-centre holidays and to discuss your ideas
call 0845 330 4567 or0845 338 8700, email [email protected]
[email protected] visit Gambia.co.uk/Multicentre
Despite numerous trips to The Gambia Id never
actually made the short journey to Senegal something I
fnally managed in February 2010. The whole experience
was antastic: the legendary Banjul / Barra erry, the absolute
tranquillity o the hotel at Keur Saloum, the subtle shit in
culture (not to mention the recourse to my stammering
schoolboy French!), the wide, wide skies o the Sine Saloum
Delta, and on my last day, the dead o night drive into thebush at Baria to witness the amazing coming-to-lie o the
dawn bird chorus. The Gambia and Senegal are so close, and
in many ways the countries share so much, in terms o the
riendliness o the people, the superb ood, and the similarities
in the landscapes, and yet just a ew short miles and you can
eel the dierence. Somehow, away rom the tourist zones o
The Gambia, all that hustle and bustle drops away. Its quite
something. Ultimately though, the magic is in the way the two
destinations complement one another, and now Ive been, a
twin centre holiday suddenly seems so obvious
MA SMIh
Marketing Eecutive, Te Gambia Eerience
A ersonal
eerience
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ALL-INCLUSIVE
All-inclusive& amering sas
All-inclusive
All-inclusive holidays are becoming increasingly popular in The Gambia as
well as Senegal, and are available this year in a wider range o properties
to suit all budgets. Although the Gambian hotels dont oer a 24 hour
all-inclusive service, with the majority o your ood, drink and activities
included in the price, these holidays still oer you an excellent value ormoney option. Please note, all-inclusive packages do not include excursions.
Alternatively, the Kombo Beach oers a dine-around package allowing
the exibility o dining both in the hotel and sampling restaurants in the
surrounding area, whilst The Kairaba oers a dining option which includes
meals in its various restaurants and wine. For details o whats included see
the individual hotel pages:
5 The Kairaba, The Gambia pages 24-25
4 Sheraton Gambia Hotel, The Gambia pages 38-39
4 Ocean Bay Hotel, The Gambia pages 42-43
4 Laico Atlantic Beach Hotel, The Gambia page 46
2 Palma Rima Hotel, The Gambia page 51
4 Royal Decameron Baobab Resort, Senegal pages 66-67
For more inormation visit Gambia.co.uk/Allinclusive
orSenegal.co.uk/Allinclusive
Pampering spasWhether you want to spend a whole week pampering yoursel, or are
looking or just one or two treatments during your stay, there are someantastic spa hotels in The Gambia and Senegal; imagine enjoying a relaxing
massage whilst listening to the sound o the waves in one o the treatment
rooms overlooking the ocean. Also i there are members o your group that
are not interested in the spa, the hotels are located beside sandy beaches
with excellent cuisine and a range o other acilities so there should be
something to please all. For more details see:
Boutique Coco Ocean Resort & Spa, The Gambia pages 22-23
The Gambias premier hotel with an 1800m2 spa acility oering massages,
Hammam, acials and beauty treatments. All o our customers receive a
complimentary oot massage.
4 Sheraton Gambia Hotel, The Gambia pages 38-39
A popular hotel which oers all-inclusive guests 10% o all spa treatments
and ree use o the gym, steam room and sauna.
5 Lamantin Beach Hotel, Senegal page 63
The most luxurious hotel in the resort o Saly with a tha lassotherapy spa
using techniques based on the principles o Chinese energy medicine.
Although they do not have spa acilities, guests staying at Ngala Lodge and
Hotel Omakan in The Gambia can enjoy a massage, manicure or other
treatment in the comort o their own room.
For more inormation visit Gambia.co.uk/Spa
The Moroccan Hammam at Coco Ocean
involved steam bathing, deep exoliation,detoxifcation and moisturising; it let me
eeling incredibly rereshed and invigorated.
LOUISE hOMAS
pR Eecutive, Te Gambia Eerience
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LUxURY
Fly in style
Premium Class is available on all our Friday Gatwick ights throughout
winter, plus most Tuesday ights. On our other ights legroom seats
are usually available, here are details o the benefts they oer:
Premium Legroom
Seat pitch 33 33
Wider seats than economy 3 X
Pre-bookable seats 3 3
Dedicated check-ins in UK & Banjul 3 5
Executive lounge at Gatwick 3 X
Priority boarding at Gatwick 3 X
Baggage allowance 30kg 20kg
Separate cabin 3 X
Individual entertainment system 3 X
Enhanced meal service 3 X
Complimentary bar service 3 XComort kit 3 X
Priority baggage 3 X
First Class lounge in Banjul Airport 3 X
Priority boarding at Banjul Airport 3 3
Number o seats 50 Variable
Supplements Premium Legroom
Return 295 100
One way rom UK 180 50
One way rom Banjul 125 50
Premium Class ying includes increased Airpor t Passenger Duty
(Government tax) charges o 120 per person.
Christmas and New Year additional Premium Class supplements
apply to each sector as ollows:
From UK: 20 Dec 80, 23 Dec 80, 27 Dec 50, 30 Dec 50
From Banjul: 27 Dec 20, 30 Dec 50, 03 & 06 Jan 80, 10 Jan 20
Travelling is all part o the holiday experience and
although there are no non-stop business class ights
to The Gambia, we appreciate that many o our
customers preer to travel in greater comort.
We are pleased to oer the only upgraded ights direct to Banjul, and can
arrange additional extras to ensure you are relaxed at every stage o your
holiday. Availability on these exclusive services is airly limited so we would
recommend booking early.
Our Luxury and Unique CollectionsI you are looking or luxurious accommodation we have grouped the best
The Gambia has to oer within our Luxury Collection, as well as eaturing
a unique and exciting collection o quality lodges and boutique hotels,
all exclusive to us. There are small boutique hotels, larger properties set
within spacious grounds, pampering spa hotels and unique river lodges there should be something or everyone. See pages 22-37
Airport GoldHolidaymakers can relax at the airport beore departure with our
Airport Gold Package, possible when travelling rom Gatwick on Tuesdays
i Premium Class is not available. It entitles you to the use o a business
lounge in the UK, an extra 10kg luggage allowance, a complimentary drink
in each direction on board the aircrat and entry to the First Class lounge
at Banjul Airport on your return.
Prices rom 75
Private transersOn arrival at Banjul Airport, avoid the crowds and get whisked away to
your hotel in a private, air-conditioned car. One way costs rom 35
per car. For more details visit Gambia.co.uk/Luxury
Scheduled serviceWe can oer scheduled ights to Banjul with Brussels Airlines in both
economy and business class, however this is not a non-stop service.
Please speak to a member o our reservations team i you are interested.
Te luuryeeriencein Te Gambia
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OHER HOLIDAYS
BirdwatchingThe Gambia packs a great deal into a compact space not least the sheer
number and variety o birds (some 540 species!). I youll allow us to get
technical or a moment, The Gambia sits right at the centre o something
called a transition zone, which means or a relatively small country it supports
a huge variety o habitats, including orest-savannah environments and drier
woodland ones, marine systems and, o course, the lie-giving River Gambia
with its estuary mudats and the intricate mangrove tributaries o the interior.
In short, with all these habitats in a relatively small area, The Gambia is one
heck o a place or birdlie!
The Gambia thereore, provides an amazing opportunity or birdwatching
and, with everything being in relatively close proximity, you dont have to
travel ar to see some amazing things youll even fnd a whole host o
exotic species in your hotel gardens. So whether youre a frst timer, a
keen amateur or an enthusiast looking or particular species, we guarantee
youll fnd something to amaze and inspire you.
Fishing
The Gambia and Senegal are well-known destinations or both salt and
reshwater fshing, oering world-class angling opportunities; the waters
close to our new lodge, Sitanunku, are particularly renowned. These two
countries harbour Tigerfsh and a number o other noted hard-fghting
reshwater fsh plus a host o localised species which include Vundu Catfsh,
Sharptooth Catfsh, Arican Pike, Characins, Threadfn Salmon and many
more. The Gambia River is a totally unspoilt, huge stretch o resh water,
untouched by commercialism whilst the o-shore waters o the Senegal
coast oer some antastic opportunities or big game fshing.
Each year we arrange trips or a number o fshing groups, and can oer
ree places or groups o six or more; i you are interested please contact
our groups department on 0845 330 2116. For those with a more casual
interest, a days fshing can be booked through your representative or
hotel reception on arrival in The Gambia or Senegal, but i you are looking
or a complete package we recommend you contact the specialists
World Sport Fishing on 01480 403 293 or atWorldsportfshing.com
Birdwatching
Fishing&
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OHER HOLIDAY
Malicks knowledge of birds is nothing sho
of breathtaking.Whats more, he can pick up
the slightest tweet, warble or whistle and instanidentify the bird making the sound. Within just
few hours, I was in awe of the man.
RON OF
Te ravel Editor.com talking about the Malick Suso ou
The ultimate birdwatching trip to The Gambia:
spend 3 days accompanying BBC presenterChris Packham in The Gambia searching or a
wide variety o species, both on land and water.
With a maximum o 17 people on the trip there
will be plenty o opportunity to learn rom
Chriss extensive knowledge o wildlie as well
as photography. The supplement or this 3 day trip is 345*. Chris then
moves on to Mandina Lodges at Makasutu Forest to explore the orest and
river and help you discover the abundance o wildlie that they harbour.
A 3 night stay at Mandina Lodges can be added to the tour, costing 545 or
3 nights including accommodation or twin occupancy on a hal board basis
(excluding ights). For more details visit Gambia.co.uk/Chrispackham
Ive been to The Gambia more than 15 times now and still think o
it as one o the greatest birding destinations anywhere in the world. Maybe
its the place that all good birders go to when they lay down their binoculars
and complete their lie-lists! I was there twice in 2010 and, although my
trip in February this year was curtailed, Ive missed the old place and have
already planned my next visit in 2012.
When Im asked why I love The Gambia so much - both as a country and
a birding destination - I cannot really improve on what Ive said in the past:
its the joy o being there with the lovely people and so many good riends,
the excellent hotels and ood, the eeling o saety when Im out and about,alone or with riends, and its also the accessibility o the birds and wildlie
in general. I am always so impressed with the generally excellent quality
o the local bird guides, and in particular my good riend Malick Suso, and
am hit each time with that extraordinary eeling o never being sure what
you might see whilst out in the eld, but knowing that I will always see an
amazing variety o birdlie wherever I go. Whats not to love...
CHRIS PACKHAM, BBC Presenter
Birdwatching with Chris Packham17th February 2012
More birdwatching toursMalick Suso... the next best thing
When Chris Packham is in The Gambia he uses a local guide, Malick Suso
a man he has described as one o the very best bird guides in the wholeo The Gambia - to help him fnd the best locations or spotting particular
species and he admits this local knowledge is invaluable.
This year we are once again oering 3 day birdwatching tours led by Mali
himsel; he will take groups (maximum o 10 people) to a variety o habita
including the ollowing: Kotu stream where youll see all kinds o waders a
kingfshers and, i youre lucky, the elusive bittern; Abuko Nature Reserve
with its amazing pool where all sorts o species congregate, rom Arican
darters to hammerkops; Tanji shore and fshing village which is home to a
mix o shore and sea birds as well as the rare golden-tailed woodpecker;
and also the community project at Bruut woods, where the local experts
will lead you to the white-aced scops owl and the impossibly camouage
long-tailed nightjar.
The itinerary o each tour varies slightly so its best to check with our
reservations team or online at Gambia.co.uk/Birdwatching
The supplement or this tour is 195*
Plover & TanjiOn selected dates we also operate two tours, Plover and Tanji; itineraries
are available on our website but briey they entail:
Plover: 4 days o guided birdwatching giving you the best opportunity to
see a wide variety o species. 225*.
Tanji: 3 days o excursions in the Tanji area as well as bush habitat and
mangrove creeks. 195*
*in addition to the cost o the hotel and fight package.
Fully escorted birdwatching holidays are also available with:
Birdfnders.co.uk Limosaholidays.co.uk
Naturetrek.co.uk Ornitholidays.co.uk
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Summer holidaysIn Gambia & Senegal
SUMMER 2012
Although The Gambia and Senegal are oten
thought o as purely winter sun destinations,
some o our customers preer to travel in the
green season when the beaches are virtually
empty and the resorts are quieter.
July and August holidays oer great value, especially in luxury hotels, when it
is high season in the busier Mediterranean resorts. Throughout the summer
the average temperature remains at 30C; May and June are particularlygood months to travel as the weather is much the same as during winter.
From July to October humidity is higher and there are short spectacular
tropical storms, however these normally occur at night. We y to The Gambia
throughout the summer rom Gatwick, and to Senegal rom 8 UK airports.
Not all hotels, restaurants and acilities will operate during summer so i you
have any queries or to request a price sheet, please contact our reservations
team on 0845 330 4567 or0845 338 8700.
For details o hotels open during summer and any special oers visit
Gambia.co.uk/Summer or Senegal.co.uk
Prices rom 599.
Coco Ocean Resort & SBoutique Hotel
Prices rom 936
See Gambia pages 22-23
Te Kairaba
Prices rom 745
See Gambia pages 24-25
Royal Decameron Baob
All-inclusive
Prices rom 1029
See Senegal pages 66-67
Ngala LodgeBoutique Hotel
Prices rom 797
See Gambia pages 26-27
Sheraton Gambia
All-inclusive
Prices rom 924
See Gambia pages 38-39
Kombo Beach
Prices rom 698
See Gambia pages 40-41
OmakanBoutique Hotel
Prices rom 775
See Gambia pages 34-35
Lamantin Beach
Prices rom 1059
See Senegal page 63
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A special holidayWeddings, honeymoons & special occasions
OCCASIONS
WeddingsThe Gambia is a antastic choice or a wedding and oers excellent value
or money, enabling you and your guests to enjoy an unorgettable day
without the expense o a wedding in the UK or other destinations abroad.
We have arranged over 100 weddings in The Gambia, everything rom a
simple service just or the couple, to large unctions or parties o over50 people. Whatever your budget and party size we can nd a location
that will make your occasion truly special. You could take your vows
overlooking the Atlantic Ocean at the stunning Coco Ocean Resort &
Spa, hire Ngala Lodge exclusively or your wedding party or have a simple
ceremony in the exotic gardens o the Senegambia Hotel. Our wedding
planners have visited all the hotels and know them well; they will be
happy to assist you in choosing the right location or you. For more
inormation visit Gambia.co.uk/Weddings or contact our wedding
coordinators on 0845 330 4567, or [email protected]
Atlantic Suite at Ngala Lodge The Gambia,pages 26-27
Relax and unwind with your own private hot tub on the terrace overlooking
the gardens and ocean.
Floating Lodge at Makasutu The Gambia,pages 30-31
Stay in a our-poster bed in a unique lodge foating on the river in the heart
o the Arican bush.
Beach House at Coco Ocean The Gambia,pages 22-23
Celebrate in style with relaxing spa treatments, la carte cuisine and
luxurious surroundings beside the beach.
Sitanunku Lodge The Gambia,pages 32-33
Enjoy relaxation and privacy in this romantic, waterront hideaway and dine
under the breathtaking, uninterrupted night sky.
Ocean Front Room at Royal Decameron Baobab Resort
Senegal,pages 66-67
Step directly out o your room onto the white sandy beach at this
all-inclusive hotel in a breathtaking location at La Somone.
Royale Suite at Le Royal Lodge Senegal,pages 60-61
Enjoy your own private plunge pool and luxurious suite overlooking the sea
at this stunning hotel on the outskirts o the Saloum Delta National Park.
For more ideas and help with planning your honeymoon call our
reservations team on 0845 330 4567 or0845 338 8700.
HoneymoonsBoth The Gambia and Senegal are exotic honeymoon destinations with
accommodation to suit all tastes whether youre looking or complete
luxury and relaxation, or a unique cultural experience you wont orget.
More adventurous newly-weds may wish to see the contrasts between
these two neighbouring countries on a twin or multi-centre honeymoon,
see pages 8 & 9 or ideas. Listed below are some o our avourite
honeymoon locations.
Special occasionsAre you looking to book a special holiday or yoursel or a loved
one to celebrate a birthday, anniversary or other special occasion?
Whatever the celebration, we have selected the best hotels in the
best locations and have many upgraded rooms that are not available
through other operators. We can also arrange private transers,
upgraded fights, fowers, champagne, cakes and other extra touches
to make the event truly special.
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GROUP RAVEL
Group travelSchools, sport teams, musicians, conferences...
We have assisted many groups over the years
travelling to West Arica including educational
groups, sports teams, extended amilies, musicians
and conerences, with and without accommodation
in act, in the last year alone, we have organised
trips or over 70 groups.
I you are considering taking a group to The Gambia or Senegal, our
dedicated groups co-ordinators can advise and assist you. With 24 yearso experience we have the knowledge and expertise to tailor-make your
perect itinerary and our oce sta in resort can also oer help and
support during your stay. Our service to group leaders includes:
Free places year-round rom 1 ree or every 6 paying passengers
Dedicated group co-ordinators in the UK to make arrangements
Subsidised leader amiliarisation trips
Group leader pack contains useul inormation and tips
Free private in-resort transers or groups o 15+ passengers
Free places on excursions (i conrmed beore departure)
Free Gambia / Senegal guides including money o vouchers or
restaurants (Gambia restaurants only).
We can also suggest suitable conerence acilities, book meeting rooms,
arrange transport, reserve restaurants and much more. For more details
o what we can oer and to receive an indication o ree places available
or your preerred travel dates visit Gambia.co.uk/Groupsor
Senegal.co.uk/Groups or call our groups team on 0845 330 2116.
Let me start by extending my deepest
gratitude to you and all the staff at The Gambia
Experience for your hard work, on many
occasions at such short notice, in providing
The Royal Gibraltar Regiment with suchan outstanding service, time and time again.
Your hard work is much appreciated.
From all ranks of the Regiment, thank you.
HE ROYAL GIBRALAR REGIMEN
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Flights
FLIGHS
The Gambia Experience oers the widest choiceo year round fights to The Gambia.
Winter 2011/12Tuesday and Friday daytime fights rom Gatwick(weekend breaks,
10 & 11 nights and longer duration holidays available)
Wednesday and Saturday fights rom Manchester(10 & 11 nights
and longer duration holidays available)
Tuesday fights rom Birmingham
Premium upgrades and legroom seats at a supplement (see page 11)
90 minute regional and Premium Class check-in in UK
Airport Gold packages available including airport lounges
Summer 2012Direct, daytime fights rom Gatwick(long duration holidays available)
Legroom seats at a supplement
Airport Gold packages available
Premium ClassTravel in style with
our upgraded Premium Class service rom Gatwick(see page 11)
Flight only ticketsFor fight only prices, including one ways, fexible tickets and long
duration fights, please visit Gambiafights.co.uk
Airport gold packageOn departure dates when Premium Class is not available we are able to oer
an enhanced service rom Gatwick airport, exclusive to The Gambia Experience.
This package will include use o the business lounge in both the UK and in
Banjul on your return, an additional 10kg luggage allowance and a complimentary
drink on board the aircrat in each direction. Supplement rom 75pp.
Transer times (approximate)Airport Kololi: 25 mins Airport Bakau: 40 mins
Airport Bruut: 25 mins Airport Cape Point: 45 minsAirport Bijilo: 25 mins Airport Banjul: 55 mins
Airport Sukuta: 25 mins Airport Makasutu: 30 mins
Airport Kotu: 30 mins Airport Kartong: 50 mins
Flight arrives ollowing day. Carriers are: Monarch Airlines and Thomas Cook Airlines. Flight schedules are subject to change.sOperates 21 December and 4 January only.
From Day UK UK Flight Available
Depart Depart Arrive Supplements Upgrades
Gatwick Tuesday 0900 2240 nil nil nil Premium/legroom
Gatwick Friday 0915 2315 10 20 15 Premium/exitGatwick Wednesdays 0900 2240 n/a 30 n/a Legroom
Manchester Wednesday 0730 2145 20 70 30
Manchester Saturday 1425 0420 40 90 50
Birmingham Tuesday 0700 2105 30 100 35
Winter 2011/12 Flight details to Banjul (Te Gambia) International Airport
Programmed fights operate rom November to April and are non-stop, unless otherwise stated. Additional Christmas fights may be arranged, please call or details.
to 11/12 rom
10/12 31/12 01/01
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Ring The Gambia Experienceon 0845 330 4567
or The Senegal Experience
on 0845 338 8700
How to
Book
Call us on
0845 330 4567Our reservations sta will be happy to share their knowledge o the
countries and help you plan your holiday. Our oce opening hours are:
9am 7pm Monday to Friday9am 5pm Saturday
10am 4pm Sunday
The oce may be closed during national and bank holidays.
Calls may be recorded or training purposes.
Loyalty discountValued clients who have previously travelled with The Gambia Experience
or The Senegal Experience in the last three years will qualiy or a discount o
35 per person, a reduced deposit o 50 and a 10% discount on insurance
premiums. The discount must be claimed at time o booking and is available
throughout the year on hotel-inclusive holidays only, booked at the ull
brochure price and cannot be used in conjunction with a group discount.
Visit your local
ravel AgentI you obtained this brochure through a travel
agent, you will be able to book with them.
Visit or chat online at
Gambia.co.ukYou can check availability, prices and book
your holiday or fight 24 hours a day online
at Gambia.co.uk, Gambiafights.co.uk or Senegal.co.uk
Making your bookingOnce you or your travel agent have conrmed your holiday reservation,
we will issue our conrmation invoice by the ollowing day. It is essential
you check that all the details are correct and advise us immediately i they
are not. Any changes at a later date may incur an amendment ee.
PaymentOn conrming your holiday we require a deposit o 95 per person
(50 or repeat customers), payable by debit or credit card. In addition,
i our insurance is taken this must also be paid or at this time. The balancemust be paid at least 8 weeks prior to departure, either online or by
telephone, by cheque, bank transer, debit or credit card. For bookings made
within 8 weeks o departure, ull payment is required at the time o booking.
I we do not receive the appropriate payment, we reserve the right to cancel
your booking and you will be liable or cancellation charges in accordance
with our Fair Trading Charter. Please make cheques payable to The Gambia
Experience / The Senegal Experience and send to Serenity Holidays,
Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire,
PO15 7AN. Any monies paid by credit card are currently subject to a 2%
charge to cover costs levied by the providers (no charge or debit cards).
ChecklistDeposit95perperson
Makesureyouhaveadequateinsurance
Checkyourconrmationinvoice
Balancepaid8weekspriortodeparture
Paymentbycheque,banktransfer,online,
debit card or credit card (2% charge)
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7/31/2019 The Gambia & Senegal OtherHolidayTypes
13/14Contact your Local ravel Agent or book at Gambia.co.uk
FAIR RADING CHARER
Fair Trading Charter
The Gambia Experience and The Senegal Experience are operated by Serenity Holidays(Serenity Holidays Ltd). We are committed to a policy o air trading and make every eort to
ensure that you have an enjoyable holiday with us. Our terms o trade have been ormulatedas a result o our responsibilities under law and in no way aect your statutory rights as
a consumer. We accept responsibility or the quality o the holidays we provide and theexcursions booked with our local representatives. Please read this careully and keep with you
on holiday as it sets out the basis o the contract between you and Serenity Holidays Ltd.
We are a member o ABTA, membership number V5963. We are obliged to maintain a high
standard o service to you by ABTAs Code o Conduct. We can also oer you an arbitrationscheme or the resolution o disputes arising out o, or in connection with this contract. Further
inormation on the Code and arbitration can be ound at http://www.abta.com
DATA PROTECTION When you make an enquiry or booking with us, inormationabout you is collected. This reers to inormation such as your name, contact details, travel
preerences and any special needs/disabilities or dietary requirements. By giving us thesedetails, you consent or these to be used as necessary in processing your booking and
complying with legal requirements (e.g. orwarding passenger lists to airlines). We may also
use your details to send you uture holiday brochures or advise o special oers rom ourselves- should you NOT want to receive these, please tell us. Some o your inormation may beconsidered sensitive personal data under the Data Protection Act 1998, which will only be
used when it is necessary or us to communicate your needs to a hotel or airline. For moreinormation please reer to our Privacy Statement shown on our websites www.gambia.
co.uk or www.senegal.co.uk.
WE SELL THE FOLLOWING ARRANGEMENTS
Package Holiday
A package holiday is a combination o at least two o the ollowing services (a) transport, (b)accommodation or (c) other tourist services (not ancillary to any transport or accommodation
and orming a signicant part o the arrangements) where booked through us at an inclusiveprice. I you book a package holiday through us, it will be protected under the Package
Travel, Package Holidays and Package Tours Regulations 1992 and these regulations requireus to provide security or the monies that you pay or the package holidays booked rom
this brochure. We provide this security by way o an ATOL (number 1866) administered bythe Civil Aviation Authority and a bond held by AITO. When you buy an ATOL protected
air holiday package you will receive a Conrmation Invoice rom us (or via your travel agentthrough which you booked) conrming your arrangements and your protection under our Air
Travel Organisers Licence number [1866]. In the unlikely event o our insolvency, the CAA willensure that you are not stranded abroad and will arrange to reund any money you have paid
to us or an advance booking. For urther inormation visit the ATOL website at www.atol.org.uk. The price o our air holiday packages includes the ATOL Protection Contribution (APC) we
pay to the CAA. This charge is included in our advertised prices.
Accommodation or Flight only
I you book accommodation or fight only through us, we will accept responsibility or your
booking in accordance with the terms set out in the relevant sections below. As this is a singlecomponent, the Package Travel, Package Holidays and Package Tours Regulations 1992 do
not apply.
1. YOUR HOLIDAY BOOKING When making a booking you must be aged over 18 yearsand have the authority to accept and do accept on behal o your party the terms o these
booking conditions. All correspondence and documents are sent to the party leader who isresponsible to us or all payments in respect o the booking. The contract is made on the terms
o the inormation in this brochure, the details set out in the conrmation invoice. We agreethat the courts o England and Wales have jurisdiction and English Law applies (unless you live
in Scotland or Northern Ireland, in which case you can bring proceedings in your local courtunder Scottish or Northern Irish law, as applicable). Our conrmation invoice is our acceptance
o the booking (as detailed therein), and the contract is made on its issue. We ask you tocheck the details and any anomaly should be reported to us or your travel agent immediately
otherwise the details shown on the conrmation will be presumed to be correct. Verbalquotations should not be considered binding until the rst invoice conrmation is received. All
holidays and oers published in this brochure are subject to availability at the time o booking.
2. PAYMENT I you wish to conrm a booking you must pay the deposit o 95pp. Your nalpayment will be detailed on your invoice and must be paid in ull no later than 8 weeks beore
your departure, or your booking may be deemed cancelled and your deposits retained. Ipayment or your holiday is made by credit card a handling ee, currently 2% will be levied.
3. IF YOU WISH TO CANCEL YOUR BOOKING You will need to let us know as soon
as possible either by telephone or in writing (or must ensure your travel agent does so onyour behal). Since we incur costs rom the time we conrm your booking, the cancellation
charges set out below will apply, calculated rom the date on which we receive your notice o
cancellation. You will then receive a cancellation invoice detailing any charges.
No. of days before departure Cancellation charge
More than 42 days Loss o deposit
29 - 42 days 50%
22 - 28 days 75%
6 - 21 days 90%
0 - 5 days 100%
The charges above apply to your total holiday price excluding any insurance premiums,
amendment charges or charges or goods sold and dispatched. The conditions o your travelinsurance policy may allow a reund claim.
Please note: i any members o your party cancel, but the others still wish to travel, itmay be necessary to re-calculate the cost per person based on the new party size as the
accommodation may now be under-occupied. This may result in an increased amount perperson payable to secure the original booking.
4. CHARGES FOR NON-INCLUSIVE HOTEL ITEMS AND DAMAGES You enter into a
separate contract with the hotel or residence or these items (e.g. parking, bar bills etc.), andagree to pay locally or any charges or items or services used by your party and not included in
your holiday price. The accommodation we arrange or you can only be used by those peoplenamed on your Invoice. You are not allowed to share the accommodation with anyone else
or let others stay there.
5. IF YOU REQUEST A CHANGE TO YOUR BOOKING All amendments to your booking,e.g. name changes, dates o travel or accommodation, will incur a charge, the amount o which
will depend on the nature o the change and the time beore the date o travel. Any changesmade within 8 weeks o departure may be treated as cancellations and re-bookings. The lead
name on a booking cannot be changed under any circumstances and this would also be classedas a cancellation and re-booking.
6. IF YOU BOOK THROUGH A TRAVEL AGENT we will assume that in dealing with us
the agent is acting on your behal. All monies you pay to the Travel Agent are held by him onour behal at all times.
7. IF WE CHANGE YOUR HOLIDAYAlthough it is unlikely, we may occasionally have to
change your holiday arrangements and we reserve the right to change or cancel your booking.Most changes are minor and we will always endeavour to advise you or your travel agent o
any such changes at the earliest possible date.
Note: Any amendment or cancellation ees you incur in terms o o ther arrangements you have
made with other providers under separate contracts are not claimable rom us.
Package Holiday & Flight only:
A change o airline, aircrat type, overseas airport o destination, travel timings by 12 hours
or less and accommodation o a similar or higher standard in the same resort or region are
classed as minor changes which do not entitle you to cancel or change to another holiday /fight without paying our normal administration charges, and or which no compensation or
reund is due.
In accordance with EU Regulation 2111/2005 we are required to advise you o the actual
carrier operating your fight/connecting fight/transer. We do this by listing carriers to beused or likely to be used as ollows: Monarch Airlines, Thomas Cook Airlines and Brussels
Airlines. Any changes to the actual airline ater you have received your tickets will be notiedto you as soon as possible and in all cases at check-in or at the boarding gate. The carrier
may occasionally have to change the type o aircrat used on a particular fight withoutadvance warning. In such circumstances where you have booked and paid an additional seat
supplement and such seat cannot be provided, then you will receive only a reund o thesupplement paid.
Occasionally, we have to make major changes to your travel arrangements or accommodation.A major change is a change made beore departure, which, on the basis o the inormation
given to us by you at the time o booking we can reasonably expect will have a major eect onyour holiday. The ollowing changes are examples o major changes: changing travel times by
over 12 hours, your UK departure airport (excluding London airports), your holiday region,a change to a lower standard or type o accommodation or reducing the number o days
holiday. I we have to make a major change or cancel your holiday we will tell you as soonas possible. Where possible, we will oer the ollowing options: you can either a) accept the
changed arrangements b) purchase another holiday/fight rom us at the advertised current
selling price or c) cancel your booking upon which we will reund your monies in ull and nalsettlement.I you have booked a Package Holiday, subject to the note below, irrespective o whether
you choose a), b) or c) we will pay compensation to passengers who paid the ull brochureprice as ollows:
No. of days before departure Amount for each full fare paying adult
More than 56 days Nil
29 - 55 days 15
15 - 28 days 25
8 - 14 days 35
Less than 7 days 50
Accommodation only:
I we make a change to your accommodation and you dont want to accept it, you can takeany alternative we are able to oer you (you will pay the increase in cost i the replacement
is advertised at a higher price than your original booking, or receive a reund o the dierencei it is less expensive) or a reund o the money youve paid to us. This does not apply where
the change is not material. Examples o non-material changes include, but are not limitedto, temporary withdrawal o acilities or seasonal unavailability o amenities. I we have to
cancel your accommodation, again we may be able to oer you an alternative. I you acceptit, you would pay the dierence i it was advertised at a higher price than your original
accommodation, or receive a reund o the dierence i it was advertised at a lower price.Or we will reund the monies you have paid us or your accommodation. We will not be
responsible to pay any compensation ollowing a change or a cancellation by us.
Applicable to Package Holiday, Accommodation or Flight only bookings:
Note: I a change or cancellation occurs because o circumstances beyond our control, or
example war, threat o war, riots, civil disturbances, actual or threatened terrorist activity andits consequences, industrial disputes, natural or nuclear disasters, re, health risks, adverse
weather conditions, hurricanes, foods, unavoidable technical problems with transport, closureor congestion o airports or ports, epidemic or pandemic illness and all similar situations we will
have no liability to you. No compensation payments, expenses or any other sums, includingthe cost o securing alternative accommodation will be paid by us.
8. IF YOU HAVE A COMPLAINT In the unlikely event you have cause or complaint whilst
abroad, about the accommodation or about any other element o your holiday, you mustreer it immediately to our local representative. It is unreasonable or you to take little or no
action whilst on holiday and wait until you return to complain, and you must take reasonablesteps to minimise the consequences o the problem. I you ail to ollow this simple procedure
we will have been deprived o the opportunity to investigate and rectiy your complaint whilstyou were in resort and this may aect your rights under this contract. I a problem cannot be
resolved locally you should complete and sign a Guest Comment orm in resort, setting outthe details o the problem. This should be handed to your representative who will give you
a copy; it is essential that you also report the problem to any supplier o the service you arecomplaining about. Any complaint must also be ollowed by written conrmation o all the
details, with any supporting evidence, within 28 days o your return rom holiday.
9. OUR RESPONSIBILITY
Package Holiday:
I the contract we have with you is not perormed or is improperly perormed by us or oursuppliers we will pay you appropriate compensation i this has aected the enjoyment o your
travel arrangements. However, we will not be liable where any ailure in the perormance
o the contract is due to: you; or a third party unconnected with the provision o the travelarrangements and where the ailure is unoreseeable or unavoidable; or unusual andunoreseeable circumstances beyond our control, the consequences o which could not have
been avoided even i all due care had been exercised; or an event which we or our suppliers,even with all due care, could not oresee or orestall.
Our liability, except in cases involving death, injury or illness, shall be limited to a maximum o[3] times the cost o your travel arrangements. Our liability will also be limited in accordance
with and/or in an identical manner to:(a) The contractual terms o the companies that provide the transportation or your travel
arrangements. These terms are incorporated into this contract; and(b) Any relevant international convention, or example the Montreal Convention in respect
o travel by air, the Athens Convention in respect o travel by sea, the Berne Conventionin respect o travel by rail and the Paris Convention in respect o the provision o
accommodation, which limit the amount o compensation that you can claim or death, injury,delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all
benet o any limitation o compensation contained in these or any conventions.You can ask or copies o the transport companies contractual terms, or the international
conventions, rom our oces: Serenity Holidays Ltd, Atlantic House, 3600 Parkway, SolentBusiness Park, Fareham, Hampshire PO15 7AN.
We do not accept liability or happenings or actions outside our control, e.g. delays to travel
services, the temporary invasion o pests, the presence o indigenous animals or insects,government action, industrial disputes, damage or inconvenience resulting rom the weather
(e.g. drought conditions) or rom acts o God, or your partys negligence resulting in loss or
accident. I the contract we have with you is not perormed or is improperly perormed as aresult o ailures attributable to a third party unconnected with the provision o the services, or
as a result o ailures due to unusual and unoreseeable circumstances beyond our control, the
consequences o which could not have been avoided even i all due care had been exercised,or an event which we or our suppliers, even with all due care, could not oresee or orestall,and you suer an injury or other material loss, we will oer you such prompt assistance as is
reasonable in the circumstances. I you have taken our recommended insurance cover, youmust make an insurance claim in respect o any legal ees incurred abroad or that purpose, and
i you have taken alternative insurance, you must do likewise under any Legal Expenses coverprovided by it. You must also provide us with the conrmation rom the Insurance company o
receipt o your notication to them o your claim.
Excursions or other tours that you may choose to book or pay or whilst you are on holidayare not part o your package holiday provided by us. For any excursion or other tour that you
book, your contract will be with the operator o the excursion or tour and not with us. We arenot responsible or the provision o the excursion or tour or or anything that happens during
the course o its provision by the operator.
Accommodation only:
We have a duty to select the accommodation providers with reasonable skill and care. We
have no liability to you or the actual provision o the accommodation, except in cases whereit is proved that we have breached that duty and damage to you has been caused. Thereore,
providing we have selected the provider with reasonable care and skill, we will have noliability to you or anything that happens at the accommodation or any acts or omissions o the
provider or others. We also have no liability in the ollowing situations:i. where the accommodation cannot be provided as booked due to circumstances beyond our
control (see the Note in clause 7)
ii. where you incur any loss or damage that could not have been oreseen at the time o
booking, based on the inormation provided by you.iii. where you incur any loss or damage that relates to any business activity.
iv. where any loss or damage relates to any services which do not orm part o our contwith you.
I we are ound liable to you on any basis, we limit the amount we have to pay you to amaximum o three times the cost o your accommodation. This limit does not apply to c
involving death or injury.
10. YOUR RESPONSIBILITYYou undertake to exercise due and reasonable care in reso your holiday accommodation and its contents, to leave it in a clean and complete cond
to respect local and on-site regulations and bye-laws, to limit party numbers to those onconrmation, to remit payments as invoiced on or beore the due dates, to indemniy us
against all loss or damage arising directly or indirectly rom any act, deault or omission oparty, and not to exceed the published occupation capacity o the accommodation. Any
abuse o a property or its contents may render you liable to eviction without compensat
11. PRICES AND SURCHARGES The price o your holiday was calculated using the
exchange rate o 1 = 1.15 on 11th May 2011. We reserve the right to increase or reprices, and the current price o your holiday will be advised to you at the time o booking
Whilst every eort is made to ensure the accuracy o all the inormation and prices prov
to you, regrettably errors do occasionally occur. In the event that an incorrect price has given in error, any booking made based on this price, will not be valid. You will be advise
o the mistake at the earliest opportunity and you will then have the option either to pay correct price or the travel arrangements or to cancel and receive a ull reund o any mo
you may already have paid. Once you have booked your holiday we reserve the right tsurcharge or cost increases due to government action such as changes in VAT or any ot
government imposed charges, transportation costs (including the cost o uel), taxes or echargeable or services such as landing taxes, embarkation or disembarkation ees at airp
and exchange rates.
Package Holidays
There will be no charge within 30 days o your departure. We will absorb such increase
2% o your basic holiday price (excluding insurance premiums and any amendment chaI the surcharge is greater than 10% o your holiday price you have the option o changin
another holiday that we oer (i we are able to oer an alternative you will not have to pmore, but i it is o a lower quality you will be reunded the dierence in price) or you ha
right to cancel (within 14 days o receiving surcharge notication), in which case we will in ull all monies paid to us except insurance premiums and any amendment charges. Sh
the price o your holiday go down due to the changes mentioned above, by more thanyour holiday cost, then any reund due will be paid to you. However, please note that tr
arrangements are not always purchased in local currency and some apparent changes wno impact on the price o your holiday due to contractual and other protection in place.
Accommodation or Flight only
We reserve the right to pass on all increases. I we ask you to pay us any increases in taxsimilarly, i any taxes you have paid to us are reduced or abolished, you will be entitled to
claim a reund. Such right shall not apply in respect o any surcharge paid in respect o avuel costs.
12. TRAVEL SERVICES When you travel by air the relevant carriers Conditions o Ca
will apply to your journey, some o which may limit liability or exclude liability in accordawith the relevant international conventions. Copies o the conditions are available or ins
at any ABTA travel agent. Inormation given by us about such services is or guidance onthe carriers concerned accept no responsibility or our brochures. It is your responsibilit
report promptly at the check-in times given by the carriers and with the appropriate validocuments (e.g. Passports), and we cannot be held responsible or any costs incurred b
i you ail to do so. Occasionally there are times beyond our control when a fight is delayWe will work closely with the airline and our resort oce to make sure any delay is as s
as possible and that your overseas transer and accommodation arrangements are changnecessary. Our aim is to minimise the inconvenience o delays as ar as possible.
Under EU law you have rights in some circumstances to reunds and/or compensation your airline in cases o denied boarding, cancellation or delays to fights. Full details o the
rights will be publicised at EU airports and will also be available rom airlines. Please notereimbursement in such cases is the responsibility o the airline and will not automatically
you to a reund o your holiday cost rom us. Your right to a reund and/or compensatiorom us is set out in clause 7 i we change your holiday. I your airline does not comply
these rules you should complain to the Air Transport Users Council - www.auc.org.uk.March 2006 the European Commission published a list o airlines considered to be unsa
and which are thereore not permitted to fy passengers or Cargo in the EU or operatewithin the European airspace. This list is updated every three months and can be viewed
clicking on the website or the European Commission http://ec.europa.eu/transport/air-
list_en.htm. Alternatively, should you wish to be sent a copy o the list, please contact usby telephone or in writing.
13. TRAVEL INSURANCE You agree to our requirement: at the time o book ing your you either accept our travel insurance or you or your travel agent make immediate alter
arrangements with cover at least t o our own policy.
14. SWIMMING POOLS AND OTHER FACILITIES Where a swimming pool or otheacility is reerred to as being available or use, such availability is at the hoteliers discretio
is understood to be conditional upon temporary or unavoidable closure necessitated byhotels essential maintenance programme, accident, damage or malunction o equipmen
in the case o swimming pools: compliance with any water conservation regulations impotimes o drought, damage or malunction o the mains water supply. The above are und
to be a result o orce majeure and not to refect on our ailure to deliver an advertised
15. ARBITRATION In the unlikely event that a complaint cannot be settled amicably betus, you may i you wish reer the matter to arbitration under a special scheme, which, th
devised by arrangement with ABTA is administered quite independently by CEDR part oChartered Institute o Arbitrators (details on request). This is a simple method o arbitrat
on documents alone with restricted cost liability to the customer. The rules o the schem
provide that the application or arbitration must be made within twelve months o the dareturn rom the holiday but in special circumstances it may still be oered outside o this
The scheme does not a pply to claims over 5,000 per person or 25,000 per bookingto claims mainly or solely in respect o injury or illness or their consequences. Alternativ
AITOs Independent Dispute Settlement Service may be called upon by either side to bmatter to a speedy and amicable solution.
16. PASSPORT/VISAIt is the responsibility o all customers to ensure they have a validpassport, and any required visa. In addition, you must consult your GP or advice regardrecommended medication and anti-malarial drugs beore you book.
17. HOLIDAY PARTICIPATION Should anyone be reused admission to the fight or to
destination country by the airline or government authority due to the correct documentnot being in order then we are powerless to assist and cannot be held responsible. Any
passengers considered being unacceptably under the infuence o alcohol or drugs may bdenied boarding to the aircrat or entry into the country. In these circumstances we shal
consider the customer as having given notice o cancellation and be under no liability or costs or charges incurred as a result o our doing so.
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7/31/2019 The Gambia & Senegal OtherHolidayTypes
14/14
CapeVerde.co.uk0845 330 2046
The Cape Verde Experience Corsican Places Sardinian Places Great Escapes - Short Breaks
Corsica.co.uk0845 330 2345
SardinianPlaces.co.uk0845 330 2056
GreatEscapes.co.uk0845 330 3434
Serenity Holidays Ltd, Registered in the U.K number 01744872Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, PO15 7AN
Thanks to: Photography: Jon Banfeld Photography, The Gambia Experience Team, Chris Packham | Design: Serenity Design Studio | Print: Hawthornes.Copyright 2011 Serenity Holidays. All rights reserved.
We are an independent company where emphasis is very much on quality and service.
We oer specialist holidays to other destinations and all provide excellent value and choice.
1135
Travel Agents Stamp
Reservations0845 330 4567 (+44 1489 866 939)
Administration0845 330 2044 (+44 1489 866 901)
The Gamba Resort Ofcec/o Senegambia Hotel, The Gambia
Reservations0845 338 8700 (+44 1489 866 947)
Administration0845 330 2083(+44 1489 866 978)