The Future Workplace Experience: 10 Rules For 2016©2016 Future Workplace Future Workplace ...
Transcript of The Future Workplace Experience: 10 Rules For 2016©2016 Future Workplace Future Workplace ...
©2016 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com
The Future Workplace Experience: 10 Rules For Mastering Disruptions In Recruiting And Engaging Employees
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10 Rules For Mastering Disruptions In Recruiting And Engaging Employees
Jeanne MeisterFounding
Partner, Future Workplace
The Future Workplace Experience
©2016 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com
10 Rules For Mastering Disruptions In Recruiting And Engaging Employees
The Future Workplace Experience
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Agenda
4
What’s Your Biggest Workplace Change?
Gen Z Enters Workforce
Technology As Enabler and Disruptor
Your Mandate: Be A Workplace Activist
Let’s talk.. Your Q/A
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What do you imagine will be the biggest workplace change you see coming in your organization by 2020?
What do you imagine will be the biggest workplace change you see coming in your organization by 2020?
A. Workplace Experience Is Key Criteria for Selecting An Employer
B. Artificial Intelligence Is Commonplace Inside Companies
C. Gen Z Will Be Courted By Companies As InternsD. The CMO Will Report to CHRO E. I’ve Got another One For You HERE
5
POLL:
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10 Rules to Navigate the Future Workplace
WHAT WORKERS EXPECT FROM WORK
Rule #1: Make the Workplace an Experience
Rule #2: Use Space to Promote Culture
Rule #3: Be an Agile Leader
HOW TECHNOLOGY TRANSFORMS THE
WORKPLACE
Rule #4: Consider Technology an Enabler and
Disruptor
Rule #5: Build a Data Driven Recruiting
Ecosystem
Rule #6: Embrace On‐Demand Learning
THE CHANGING COMPOSITION OF THE WORKFORCE
Rule #7: Tap the Power of Multiple Generations
Rule #8: Build Gender Equality
Rule #9: Plan for More Gig Economy Workers
Rule #10: Be a Workplace Activist
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Rule 1:Make the Workplace an Experience
• Flexibility• Purpose-drivenEmotional
• Learning• Career Development Intellectual
• Space• CommunityPhysical
• Smart Technology • Collaborative ToolsTechnological
• Transparency• ResponsivenessCultural
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Why Focus On Workplace Experience?
…of cross generation Workers Are Hungry For Purpose At Work Being Purpose Driven Is Second To Pay Source: KPMG
>50%
…of cross generation workers say part of their decision to move to a new company is influenced by L&D.
Source: ATD
40%
…of knowledge workers are more engaged when they select where to work based on thetask.Source: Steelcase,
88%
… of workers consider the technology sophistication of an employer a factor in choosing a job.Source: MIT Sloan
57%
… of workers say company culture and values are one of the top three drivers of satisfactionSource: Glassdoor
29%
PURPOSE LEARNING SPACE TECHNOLOGY CULTURE
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Strategies To Navigate The Future Workplace
• Form Cross Functional Teams Bringing Together HR/IT/Marketing/Communications/Global Citizenship
• Consider A New Role: Head of Employee Experience
• Define New Metrics: Net Promoter Score Inside Company
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Be Purpose Driven
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Use Smart Technologies
at Work
EnhanceEnable
Advise Disrupt
Rule 4: Consider Technology an Enabler and a Disruptor
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Use Smart Technologies
at Work
EnhanceHow to enhance
capabilities?
EnableHow to enable
workflows?
AdviseHow to make better
decisions?
DisruptHow to disrupt roles?
Consider Technology an Enabler and a Disruptor
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Enhance
Advise Disrupt
Strategies to Enable and Disrupt
Enable
Appification of work is intensifying
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Enhance
The spectrum of wearable technology has rapidly expanded
Advise Disrupt
Strategies to Enable and Disrupt
Enable
Appification of work is intensifying
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Enhance
The spectrum of wearable technology has rapidly expanded
AdviseAnalytics leads to better
hiring decisions
Disrupt
Strategies to Enable and Disrupt
Enable
Appification of work is intensifying
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Enhance
The spectrum of wearable technology has rapidly expanded
AdviseAnalytics leads to better
hiring decisions
DisruptHuman + Machine
= smarter work
Strategies to Enable and Disrupt
Enable
Appification of work is intensifying
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Coming Soon To Your Company
AI Virtual Assistant
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What do you think should be piloted more in your workplace during 2017?
What do you think should be piloted more in your workplace during 2017?
A. More Apps to Enable our WorkflowsB. More Wearables to Enhance doing our WorkC. More Analytics to Advise our Decision MakingD. More Bots/ AI to Disrupt our Job RolesE. I’ve Got another One For You HERE
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POLL:
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Boomers and Traditionalists • Born:
• 1946–1964• Before 1946
Generation X• Born:
• 1965–1981
Millennials• Born:
• 1982–1993
Generation Z• Born:
• 1994–2009
Rule 7: Tap the Power of Multiple Generations
Be Inclusive and Embrace Diversity of Thought
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The Changing Mix of GENERATIONS in the WORKFORCE
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Gen Zers… Gen Zers19%
Millennials34%
Millennials42%
Gen Xers31%
Gen Xers32%
Gen Xers21%
Boomers49%
Boomers31%
Boomers18%
Traditionalists20%
Traditionalists2%
1995 2015 2025
Labor Force Composition, By Generation
Assumes a working age population of 18 to 70 years of age. Source: Bureau of Labor Statistics and the U.S. Census Bureau
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Implications of CHANGING DEMOGRAPHICS
• Increase in inter-generational employee affinity groups
• Training on building generational intelligence Mortgage Bankers Association
• Dow Chemical Leadership In Action
• Recognition In Customized Millennial Benefits PwC First to Offer Student Loan Repayment Debt Benefit
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Millennials Meet Gen Z @ Work
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Gen Z Millennials
Leadership aspiration Slightly higher aspirations High aspirations
Measuring success Promotions Respect from colleagues
Loyalty More loyal Less loyal
Manager feedback Regularly Regularly
Training Project‐based work Corporate sponsored classes
The Differences
Source: “Gen & Millennials Collide” by Future Workplace & Randstad, September 2016
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Career Mobility Matters to Millennials
Millennials embrace career mobility
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Are willing to relocate for a domestic job
Relocate for global role
Source Wakefield Research 500 sample of Millennials
Millennials make life sacrifices for career mobility
Take a pay cut
Postpone marriage
Postpone having children
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Why Employers Need Gen Z
65%Children entering school today will work in newly created jobs. Members of
Gen Z are assets that many industries don’t even know they need yet.
‐ Cathy N. Davidson, Professor, Duke University
AITrainer
YouTube ContentCreator
Researcher, Media Lab
Community Manager,YouTube
Space Berlin
Source: Randstad
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Give Your Voice to the
Changes You Believe Are
Needed in the Workplace
Rule 10: Be a Workplace Activist
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Workplace Activists Lead Changein Three Ways
1. Recognize that Your Job is NOT Your Job What Really is my Job?
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Workplace Activists Lead Changein Three Ways
2. Reframe Your Job Description
How do I help my organization succeed in a VUCA environment?
1. Recognize that Your Job is NOT Your Job What Really is my Job?
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Workplace Activists Lead Changein Three Ways
2. Reframe Your Job Description
How do I help my organization succeed in a VUCA environment?
1. Recognize that Your Job is NOT Your Job What Really is my Job?
3. Rethink How to Break HR
Which HR processes need to be reimagined?
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What Actions Can You Consider To Become A Workplace Activist
Use Marketing Tools For HR– Breakathon
Reach Out To Build Partnerships With New Stakeholders – CMO – Real Estate – Global Citizenship
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The Future Workplace Experience:10 Rules For Mastering Disruption In Recruiting And Engaging Employees
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*This webinar is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webinar provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.