The Future of Work: 2020 Workplace with Karie Willyerd Webinar

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CONFIDENTIAL The 2020 Workplace presented by
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Three major shifts will affect the workplace of the future: globalization, changing demographics, and social technologies. Millennials, those people born after 1979, will bring new expectations to the workplace, and they will dominate the US workplace in less than four years. What are companies doing now to attract, develop, and keep tomorrow's employees today? Learn some practical tips to prepare for the changes ahead from Karie Willyerd, the co-author of the bestselling book, The 2020 Workplace.

Transcript of The Future of Work: 2020 Workplace with Karie Willyerd Webinar

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CONFIDENTIAL

The 2020 Workplace

presented by

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April 7, 2023 2

Karie WillyerdJay Goldman

Rypple Head of Marketing

rypple.com

Co-Author, The 2020 Workplace

the2020workplace.com

Your host Our guest

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Dr. Karie WillyerdOctober, 2010

The 2020 Workplace

“The Future Isn’t What It Used To Be” – Yogi Berra

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Agenda

What are the shifts that will affect the future? What does the workforce of the future want? What are other companies doing to address the

changing workplace? Five predictions for the future How to prepare now

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Available wherever books are sold

The 2020 WorkplaceHow Innovative Companies Attract, Develop,and Keep Tomorrow’s Employees Today

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Three Forces Shaping the Future of Work

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GLOBALIZATION

DEMOGRAPHICS

BY 2020: global access to markets and talent will reshape business

BY 2020: five generations will be working side-by-side in organizations

BY 2020: social media will connect employees, customers, and partners for immediate communication

SOCIAL WEB

04/07/2023

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Globalization Changes the World

Financial Times Top Fifteen Country Headquarter in the Global 500 Locations over the last 5 years.

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Globalization

Country 2005 2006 2007 2008 2009United States 219 197 184 169 181

Japan 43 60 49 39 49

UK 33 36 41 35 32

China 8 11 16 35 43

Canada 22 22 23 24 27

France 28 30 32 31 23

Germany 19 19 20 22 20

Australia 8 8 11 11 14

Spain 9 8 12 14 13

India 5 4 8 13 10

Switzerland 12 11 12 12 10

Brazil 5 8 7 11 9

Netherlands 9 8 10 8 8

Italy 12 11 8 7 7

Russia 4 8 8 13 6

2005 to 2009 change

17%

18%

438%

100%

75%

80%

42%

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TR

AD

ITIO

NA

LIS

TS

BA

BY

BO

OM

ER

S

GE

NE

RA

TIO

N

X

MIL

LEN

NIA

LS

GE

N 2

020

>1946 >1964 >1976 >1997 1997 - ?

90m

70m

50m

30m

10m

??

?

Working side by side in 20205

GE

NE

RA

TIO

NS

Demographics

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2010

Baby Boomers

Generation X

Millennials

Generation 2020

0% 20% 40% 60%

Traditionalists

22%

0

38% -7%

36% +11%

4% -4%

Demographics

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2015

Baby Boomers

Generation X

Millennials

Generation 2020

0% 20% 40% 60%

Traditionalists

21%

1

31% -7%

45% +11%

3% -1%

Demographics

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2020

Baby Boomers

Generation X

Millennials

Generation 2020

0% 20% 40% 60%

Traditionalists

20%

22% -9%

50% +6%

1

7% +6%

Demographics

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04/07/2023 12www.futureworkplace.com

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1880

1980

19902010

2020

Industrial Revolution

Computer Revolution

Internet Revolution

Information Revolution Collaborative

Revolution

What are shifts in the next 11 years that accelerate the Information Revolution?

“The information revolution will empower individuals and democratize everything…” – - Steve Jobs, Apple

Social Web

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Examples from Forward-Thinking Companies

Uber-connected communications Team-Based Learning & Development Mentoring

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Internal Company Social Networks

uCern GOAL: • Reduce Time Between

Discovery & Adoption

VISION: “ Put What We Learn Today

Into Use Tomorrow”

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Team-Based Learning

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1. ROUNDS: This practice requires moving work to the most junior eligible team member.

2. FORMAL OBSERVATION AND FEEDBACK. This second routine ensures that people are given responsibility early in their tenure and get plenty of opportunity to be observed on the job, and receive feedback.

3. SHADOWING. As the associate progresses in their capabilities, a senior partner schedules a time to observe the associate at a client site.

4. AFTER ACTION REVIEWS (AAR). The AAR is conducted by the management team as a way of diagnosing how a client engagement worked.

5. TEAM WORKSHOPS. As the team is set to launch each new routine, they hold a workshop to ensure everyone understands the process.

PWC’s Five Routines

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Mentoring

Group mentoring– Part of a

comprehensive talent solution

Reverse mentoring Peer-to-peer

mentoring with microfeedback

Anonymous mentoring

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The 2020 Leader

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Collaborative Mindset

• Inclusive decision making• Genuine solicitation of feedback

Developer of People

• Mentors and coaches team• Provides straight feedback

Digitally Confident

• Uses technology to connect to customers and employees

Global Citizen

• Has a diverse mindset• Prioritizes social responsibility

Anticipates and Builds for the Future

• Builds accountability across levels• Champions innovation

Being This Kind of Leader… Requires These Management Behaviors

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FIVE PREDICTIONS FOR THE FUTURE OF LEARNING & TALENT MANAGEMENT

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Every Person Will Have a Reputation Score …starting with leaders

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There’s an App for That!

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You Will Elect Your Leader

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Mobile Devices Augment Your Reality

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Peer-to-Peer Learning

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What You Can Do To Get Ready Now

Adopt a global mind-set Build a reputation as being socially responsible Become uber-connected Champion openness and transparency Build citizen leadership Create an inclusive culture Start developing people now, fast, fast, fast!

– Mass mentoring programs– Simulations– User-controlled feedback

2604/07/2023

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April 7, 2023 28

Learn more:

Rypple Townhall on ManagingWith Mozilla and Insomniac Games

October 28th, 1:00pm ETDetails to follow by email

presented by

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April 7, 2023 29

Answering your questions

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