The Future of Work and HR

Presented by Alexandra Levit

Business and Workplace Author and Speaker

March 12, 2014

• Why We’re Here

• Demographic Shifts

• General Trends

• Careers of the Future

• Business of the Future

• Orgs of the Future

• Work of the Future

• HR of the Future

• Questions to Consider

• Action Steps

Why Are We Here?

TRUE or FALSE

By 2030, half of the

human race will

live in countries

where the

birthrates have

fallen below the

death rates.

Changing demographics:

– Declining birthrate.

– Rise of the seniors “Take 2.”

– Millennials as leaders.

– China takes the world’s stage.

Office of the Future?

General trends:

– Smart cities.

– WorkSpace as MySpace.

– Technology as true partner.

– Burnout.

TRUE or FALSE

An estimated 2

billion global jobs

will disappear by

2030.

Careers of the future:

– Healthcare.

– Information Security.

– Environment.

– Renewable Energy.

– Advanced

Manufacturing

– Artificial Intelligence.

– Nanotech/Biotech.

– Education.

– Food.

Business of the future:

− Crowdsourcing innovation.

− Predictive modeling.

− More streamlined businesses with

reduced “official” headcount but

larger talent pools.

Organizations of the future:

– Increase in corporate social

responsibility.

– Decrease in carbon

footprint.

– Increase in ethical behavior.

– Mobility!

Leadership shifts:

– From “command and control” to “matrixed and

collaborative.”

– New skills will be required. Most critical traits will be

adaptability and conceptual thinking.

– Influx of females.

– Emphasis on corporate culture and employee fit and

development.

– Quality assurance and vigilance to minimize risk.

TRUE or FALSE

At top global

consulting

firms, ¾ of

employees

telecommute

regularly.

Inside the large corporations:

– School and company partnerships.

– Senior executives use personal agents.

– Mass career customization.

– Job sharing and “dialing up” and “dialing down.”

Outside the large corporations:

– Rise of the collective.

– Rise of the contingent.

Work of the future:

– From transactions to interactions.

– From individual work to “swarms.”

– From BFFs to weak links.

– From reactivity to spontaneity.

– From data entry to simulation.

– From siloed to hyperconnected.

Valued skills:

– Anything HUMAN

that can’t be

AUTOMATED!

TRUE or FALSE

Virtual reality

has had its

day in the

sun.

Technology impacting work:

– Augmented reality.

– Right time experiences.

– Virtual interaction.

– Biometric security.

– Consumerization.

– E-badges.

Google Glass in Action

HR of the future:

– Tapping skills anywhere,

anytime.

– Managing a workforce of one.

– Rise of the extended

workforce.

– Disruptive digital technologies.

– Global talent management.

– Democratization of work.

– Behavioral analytics.

– Holistic…finally!

Recruitment advances:

– Rise of complex segmentation strategies.

– As talent becomes more scarce, wooing budgets will go up.

– Recruiters will test and target high school students and younger.

– “Helicopter recruiters”

– Young professional recruiters will use a sophisticated mix of social tools and in person touch points.

TRUE or FALSE

Technology

will take care

of all of our

problems in

no time.

Immediate challenges

ahead:

– Continuing skills

gap.

– Geographic

mismatches.

– Untapped talent.

Questions to consider:

– How will your organization need to change to adapt successfully to these trends?

– How can you use your unique combination of experience and skills to facilitate these changes?

– Do current industry trends

hinder or support your

own career? How can you

capitalize on them?

– How can you increase

your own skill set?

Action Steps: – Conduct an ideation brainstorm with your

colleagues.

– Leverage trends research to bring creativity and innovation to your group.

– Launch and market programs that will help incoming young professionals prepare for the future workplace NOW.

– Differentiate yourself: Publish to become an evangelist and spokesperson.

Sources • Accenture Institute for High Performance (2013). The Future of HR.

• Austin, Tom (2012). Viewpoint: Gartner on the Changing Nature of Work.

• Boyd, Stowe (2013). The Future of Work: Four Trends for 2014.

• Deloitte Australia (2013). It’s (Almost) All About Me: Workplace 2030: Built for Us.

• Economics Intelligence Unit (2012) Service 2020: Megatrends for the Decade Ahead.

• Futurist Magazine (2012-13). The Rise of Citizen Science, In Search of the Better Angels

of Our Future, Mapping the Future with Big Data, Hard at Work in the Jobless Future,

Rateocracy and Corporate Reputation, 2 Billion Jobs to Disappear by 2030, Shakeups in

the C Suite: Hail to the New Chiefs.

• Gratton, Lynda (2011) The Shift: The Future of Work is Already Here.

• Haun, Bzur (2012). The Future of Work: Six Technologies That Will Change the

Workplace.

• Johnson, Brian David (2012). What’s the Future of Work? (as told to the Wall Street

Journal’s Demetria Gallegos).

• McKinsey Global Institute (2012). Help Wanted: The Future of Work in Advanced

Economies.

• TED Blog (2013). What Happens After the Droids Take Our Jobs? Andrew McAfee

at TED2013.

• United States National Intelligence Council (2012) Global Trends 2030: Alternate Futures.

Thank You! Please visit me:

Website:

http://www.alexandralevit.com

Facebook:

http://www.facebook.com/alevit

Twitter:

http://www.twitter.com/alevit

LinkedIn:

http://www.linkedin.com/in/alexandralevit