The Future of ERIC and the Estates and Facilities Dashboard · 2018-12-07 · 4 Efficiency Metrics...
Transcript of The Future of ERIC and the Estates and Facilities Dashboard · 2018-12-07 · 4 Efficiency Metrics...
1
Th
e F
utu
re o
f E
RIC
an
d t
he
Esta
tes a
nd
Fa
cili
tie
s D
ash
bo
ard
5 S
ep
tem
be
r 2
01
6D
H –
Le
ad
ing
th
e n
ati
on
’s h
ea
lth
an
d c
are
2
Ag
en
da
1.
Cart
er
Imple
menta
tion P
rogra
mm
e (
CIP
)
2.
Eff
icie
ncy M
etr
ics a
nd D
ashboard
s
3.
Model H
ospital &
CIP
Monitoring
4.
Esta
tes R
etu
rn I
nfo
rmation C
olle
ction (
ER
IC)
Issues
5.
National P
ropert
y p
rogra
mm
e
3
Ca
rte
r Im
ple
me
nta
tio
n P
rog
ram
me
1.
Vis
its t
o 2
7 P
riority
Tru
sts
alm
ost
com
ple
te;
2.
Analy
sis
of T
rust fe
edback c
urr
ently u
nderw
ay;
3.
Report
on p
rogre
ss b
ein
g m
ade t
o L
ord
Cart
er
in late
2016;
4.
Lin
ks t
o S
ir R
obert
Naylo
r’s r
eport
to b
e c
onsid
ere
d;
5.
2017-1
8 W
ork
pro
gra
mm
e b
ein
g d
evelo
ped;
6.
Tra
nsfe
r of re
sponsib
ility
to N
HS
Im
pro
vem
ent has
been c
onfirm
ed.
4
Eff
icie
ncy M
etr
ics &
Dash
bo
ard
s
•2
01
4-1
5 T
rust
Da
sh
bo
ard
s h
ave
be
en
pro
vid
ed
to
all
Lo
rd
Ca
rte
r C
oh
ort
tru
sts
;
•2
01
4-1
5 S
ite
Da
sh
bo
ard
s h
ave
be
en
de
ve
lop
ed
an
d a
re
be
ing
dis
cu
sse
d w
ith
th
e 2
7 P
rio
rity
tru
sts
;
•D
eve
lop
me
nt
of
an
on
line
syste
m t
o d
eliv
er
all
Da
sh
bo
ard
s
is b
ein
g lo
oke
d in
to a
s p
art
of
NH
SI
syste
ms;
•D
ash
bo
ard
fo
rma
t to
be
re
vie
we
d f
or
20
15
-16
to
use
ne
w
da
ta a
nd
in
re
sp
on
se
to
co
mm
en
ts r
ece
ive
d.
5
6
Da
shb
oa
rd c
ha
ng
es
•S
ep
ara
te m
etr
ics/d
ash
bo
ard
on
PF
I sch
em
es b
ein
g c
on
sid
ere
d;
•D
ata
so
urc
ing
sh
ee
t b
ein
g d
eve
lop
ed
to
exp
lain
sp
ecific
da
ta u
se
d
for
ea
ch
tru
st;
•P
ote
ntia
l n
ew
me
tric
s b
ein
g c
on
sid
ere
d:
oX
XX
XX
XX
XX
XX
XX
XX
XX
7
No
n-A
cute
Co
ho
rt T
rust
s
Specia
list
Acute
, M
enta
l H
ealth,
Com
munity,
Am
bula
nce
and C
are
Tru
sts
•D
raft
Dashboard
s t
o b
e d
evelo
ped u
sin
g 2
014-1
5 d
ata
;
•M
etr
ics a
mended t
o b
est re
flect T
rust T
ypes w
ith
availa
ble
data
;
•D
raft
s to b
e d
iscussed w
ith T
rusts
;
•P
roduction v
ers
ion t
o b
e d
evelo
ped u
sin
g 2
015-1
6 d
ata
when a
vaila
ble
–N
ovem
ber
at th
e e
arlie
st.
8
Mo
del H
osp
ital &
CIP
Mo
nit
ori
ng
Fro
m L
ord
Ca
rte
r re
po
rt:
“Hig
hlig
htin
g v
ari
atio
n r
eq
uir
es t
he
rig
ht
me
tric
s w
ith
de
taile
d
gu
ida
nce
on
wh
at
go
od
lo
oks lik
e. T
he
ad
juste
d t
rea
tme
nt
co
st
(AT
C)
is o
ne
wa
y f
or
tru
sts
to
se
e h
ow
th
ey v
ary
in
th
eir
co
sts
for
a g
ive
n o
utp
ut.
Th
e w
eig
hte
d a
ctivity u
nit (
WA
U)
ca
n a
lso
be
use
d t
o c
om
pa
re p
erf
orm
an
ce
an
d p
rod
uctivity a
cro
ss tru
sts
.
Th
ese
me
tric
s s
ho
uld
be
use
d t
o c
rea
te a
mo
de
l h
osp
ita
l, w
hic
h
with
asso
cia
ted
be
st
pra
ctice
gu
ida
nce
will
giv
e tru
sts
a s
ing
le
ve
rsio
n o
f th
e t
ruth
on
wh
at
go
od
lo
oks lik
e fro
m b
oa
rd t
o w
ard
,
to h
elp
tru
sts
un
de
rsta
nd
wh
at
go
od
lo
oks lik
e. N
HS
Imp
rove
me
nt
sh
ou
ld c
on
tin
ue
to
de
ve
lop
th
e m
od
el h
osp
ita
l
an
d its
un
de
rlyin
g m
etr
ics,
so
th
at
the
re is o
ne
so
urc
e o
f d
ata
,
be
nch
ma
rks a
nd
go
od
pra
ctice
.”
9
Mo
del H
osp
ital
•O
nlin
e s
yste
m d
eve
lop
ed
to
pro
vid
e m
etr
ics t
o T
rust
Bo
ard
s,
no
w in
clu
de
s a
co
mp
art
me
nt
for
Esta
tes &
Fa
cili
tie
s;
•E
sta
tes &
Fa
cili
tie
s a
n e
arl
y c
on
trib
uto
r, u
sin
g a
su
bse
t o
f
me
tric
s f
rom
th
e D
ash
bo
ard
s;
•O
nly
diffe
ren
ce
is u
se
of
We
igh
ted
Activity U
nit in
ste
ad
of
AT
C/A
TI
–T
o b
e u
se
d in
20
15
-16
Da
sb
oa
rd m
etr
ics;
•U
pd
ate
d w
ith
20
15
-16
da
ta a
s s
oo
n a
s p
ossib
le;
10
Ad
jus
ted
Tre
atm
en
t In
de
x (
AT
C/A
TI)
To
tal esta
tes
an
d f
acil
itie
s
run
nin
g
co
sts
/AT
C
=
To
tal esta
tes
an
d f
acil
itie
s
run
nin
g c
osts
Co
st
Weig
hte
d
Ou
tpu
t (C
WO
)
x x
Op
era
tio
nal
Exp
en
dit
ure
A
dju
stm
en
t F
acto
r (O
AF
)
Mark
et
Fo
rces
Facto
r (M
FF
)
HE
S A
ctivity
data
fle
xed t
o
reflect
com
ple
xity
Bala
nces C
WO
as it
exclu
des
som
e a
ctivity
e.g
. T
rain
ing &
R&
D
11
We
igh
ted
Ac
tiv
ity
Un
its
(W
AU
s)
Esta
tes a
nd
F
acil
itie
s C
ost
per
WA
U=
To
tal esta
tes
an
d f
acil
itie
s
run
nin
g c
osts
Co
st
Weig
hte
d
Ou
tpu
t (C
WO
)
x
On
e W
eig
hte
d
Acti
vit
y U
nit
(W
AU
)
One W
AU
is e
quiv
ale
nt
to t
he a
vera
ge c
ost
of an e
lective inpatient
adm
issio
n
(£3,5
17.4
5 f
or
2014-1
5)
Inte
rpre
tation:
•T
he W
AU
calc
ula
tion d
oes n
ot
inclu
de t
he O
AF
or
MF
F fro
m t
he A
TC
metr
ics. T
here
fore
, it is n
ational and n
ot
regio
nal m
etr
ic,
whic
h d
oes n
ot
account
for
non-c
linic
al activity;
•T
he low
er
the W
AU
calc
ula
tion r
ela
tively
, th
e m
ore
effic
ient
or
pro
ductive
the a
rea c
overe
d b
y t
he m
etr
ic;
12
Mo
del H
osp
ital
Wh
at
sh
ou
ld b
e c
ove
red
by t
he
“m
od
el h
osp
ita
l”?
•C
ase
stu
die
s?
•B
est
pra
ctice
?
•C
ostin
g g
uid
an
ce
?
•S
pa
ce
da
ta?
13
CIP
Mo
nit
ori
ng
•C
IP t
ea
m n
ee
d t
o m
on
ito
r p
rog
ress t
ow
ard
s d
eliv
ery
of
Lo
rd
Ca
rte
r R
eco
mm
en
da
tio
ns;
•A
syste
m is b
ein
g d
eve
lop
ed
to
ob
tain
up
da
tes o
n a
mo
nth
ly/q
ua
rte
rly b
asis
as a
pp
rop
ria
te;
•B
ein
g t
este
d w
ith
th
e 2
7 P
rio
rity
tru
sts
;
•S
yste
m in
te
nd
ed
to
go
liv
e f
or
all
13
6 L
ord
Ca
rte
r co
ho
rt
tru
sts
la
ter
this
ye
ar.
14
CIP
Mo
nit
ori
ng
Re
com
me
nd
ati
on
IDP
rog
ress
Re
spo
nse
Re
po
rtin
g F
req
ue
ncy
(Mo
nth
ly /
Qu
art
erl
y /
An
nu
ally
)
6-1
-P-1
Do
yo
u h
av
e a
str
ate
gic
Est
ate
s a
nd
Fa
cili
tie
s M
an
ag
em
en
t p
lan
in
pla
ce?
(Y/N
)M
6-1
-P-2
Do
es
the
str
ate
gic
Est
ate
s a
nd
Fa
cili
tie
s p
lan
in
clu
de
a s
ho
rt t
erm
co
st
red
uct
ion
pla
n f
or
20
16
-17
? (
Y/N
)M
6-1
-P-3
Do
es
the
str
ate
gic
Est
ate
s a
nd
Fa
cili
tie
s p
lan
in
clu
de
a l
on
g t
erm
, 2
01
7
on
wa
rds,
co
st r
ed
uct
ion
pla
n i
ncl
ud
ing
an
y s
erv
ice
re
con
fig
ura
tio
n
req
uir
em
en
ts?
(Y
/N)
Q
6-1
-P-4
Wh
at
are
yo
ur
sho
rt t
erm
(2
01
6-1
7)
sav
ing
s to
da
te?
(£
)M
6-1
-P-5
Wh
at
are
yo
ur
fore
cast
sa
vin
gs
for
the
lo
ng
te
rm (
20
17
-20
)? (
£)
Q
En
suri
ng
ev
ery
tru
st h
as
a s
tra
teg
ic e
sta
tes
an
d f
aci
liti
es
pla
n i
n p
lace
, in
clu
din
g i
n t
he
sho
rt t
erm
, a
co
st r
ed
uct
ion
pla
n f
or
20
16
-17
ba
sed
on
th
e b
en
chm
ark
s, a
nd
in
th
e l
on
ge
r
term
(b
y A
pri
l 2
01
7),
a p
lan
fo
r in
ve
stm
en
t
an
d r
eco
nfi
gu
rati
on
wh
ere
ap
pro
pri
ate
fo
r
the
ir w
ho
le e
sta
te,
tak
ing
in
to a
cco
un
t th
e
tru
st’s
fu
ture
se
rvic
e r
eq
uir
em
en
ts
15
Oth
er
issu
es
•P
ag
e 5
: “W
e s
ho
uld
als
o n
ot lo
se
sig
ht o
f th
e n
on
-acu
te s
ecto
r a
nd
p
rim
ary
ca
re. I h
ave
be
en
co
nta
cte
d b
y m
an
y m
en
tal h
ea
lth
an
d
co
mm
un
ity tru
sts
exp
ressin
g th
eir
wis
h to
be
in
vo
lve
d in
a s
imila
r a
pp
roa
ch
. I b
elie
ve
th
e m
eth
od
olo
gy a
nd
to
ols
we
ha
ve
de
ve
lop
ed
a
re tra
nsfe
rable
to
th
ese
se
cto
rs, so
I s
ee
no
re
aso
n w
hy th
e s
am
e
ap
pro
ach
sh
ou
ld n
ot b
e ta
ke
n.”
•R
eco
mm
en
da
tio
n 1
2: “h
) e
nsu
rin
g th
e m
od
el h
osp
ita
l a
nd
u
nd
erl
yin
g m
etr
ics a
re e
xp
an
de
d to
co
ve
r n
on
-acu
te tru
sts
by A
pri
l 2
01
7.”
16
Esta
tes R
etu
rn In
form
ati
on
Co
llecti
on
(E
RIC
) Is
su
es
•2
01
5-1
6 E
RIC
co
llectio
n e
nd
ed
on
th
e 3
0 J
un
e 2
01
6
•D
ata
cu
rre
ntly b
ein
g v
alid
ate
d a
nd
re
vie
we
d b
y H
SC
IC
•T
o b
e p
ub
lish
ed
11
Octo
be
r 2
01
6
•D
H s
tart
ing
a r
evie
w o
f th
e 2
01
5-1
6 E
RIC
co
llectio
n to
info
rm r
evis
ion
s f
or
the
20
16
-17
co
llectio
n:
1.
Str
uctu
ral ch
an
ge
s;
2.
Da
ta ite
m c
ha
ng
es,
an
d;
3.
De
fin
itio
n c
ha
ng
es.
17
1. S
tru
ctu
ral C
han
ges
Sig
nific
an
t ch
an
ge
s t
o E
RIC
th
at
po
ten
tia
lly a
ffe
ct
the
wh
ole
co
llectio
n, in
clu
din
g:
•O
rga
nis
atio
ns c
ove
red
by E
RIC
;
•E
sta
te o
wn
ers
hip
an
d r
ep
ort
ing
;
•T
em
po
rary
usa
ge
of
facili
tie
s;
•M
inim
um
site
siz
e a
nd
use
of
ag
gre
ga
te s
ite
s;
•In
co
me
off
se
ttin
g;
•T
rust
an
d s
ite
typ
e c
lassific
atio
n;
18
2. D
ata
ite
m c
han
ges
Inclu
din
g r
em
ova
ls,
ad
ditio
ns a
nd
sig
nific
an
t ch
an
ge
s to
da
ta
ite
ms,
inclu
din
g:
•In
co
me
re
ce
ive
d b
y t
he
NH
S;
•W
aste
cla
ssific
atio
n;
•L
an
d o
wn
ed
by T
rusts
;
19
3. D
efi
nit
ion
ch
an
ges
Da
ta ite
ms d
o n
ot
ch
an
ge
, b
ut
de
fin
itio
ns n
ee
d im
pro
ve
me
nt
to
en
su
re c
on
sis
ten
t re
po
rtin
g a
cro
ss th
e N
HS
:
•C
linic
al vs.
No
n-C
linic
al;
•F
loo
r a
rea
s;
•C
lea
nin
g a
rea
s a
nd
ris
ks;
•C
on
tra
cte
d o
ut
se
rvic
es;
•F
un
ctio
na
l S
uita
bili
ty &
Sp
ace
Utilis
atio
n;
•F
ina
ncin
g c
osts
–P
FI
an
d N
on
-PF
I;
20
Sp
ecif
ic q
ueri
es
•N
HS
Pro
pe
rty S
erv
ice
s L
td –
Ho
w t
o o
bta
in c
om
ple
te a
nd
accu
rate
da
ta f
or
the
se
site
s?
•E
lectr
o-B
iom
ed
ica
l E
qu
ipm
en
t (E
BM
E)
–Is
th
is a
ctu
ally
pa
rt
of
“Esta
tes a
nd
Fa
cili
tie
s s
erv
ice
s”?
•F
als
e A
larm
re
co
rdin
g –
Sp
lit b
etw
ee
n w
he
re d
ea
lt w
ith
by
tru
st
an
d w
he
re a
tte
nd
ed
by f
ire
se
rvic
es.
21
Nati
on
al P
rop
ert
y P
rog
ram
me
•S
ir R
ob
ert
Na
ylo
r a
pp
oin
ted
na
tio
na
l a
dvis
er
on
NH
S
pro
pe
rty a
nd
esta
tes;
•D
eve
lop
ing
a n
atio
na
l str
ate
gy f
or
the
use
of
NH
S p
rop
ert
y;
•L
oo
kin
g a
t d
eve
lop
me
nt
of
NH
S la
nd
an
d d
eliv
ery
of
inco
me
fro
m la
nd
sa
les;
•P
rim
ari
ly c
on
ce
rne
d w
ith
esta
tes a
nd
no
t fa
cili
tie
s s
erv
ice
s;
•R
ep
ort
exp
ecte
d t
o b
e p
ub
lish
ed
in
Octo
be
r 2
01
6;
•L
ike
ly t
o a
dd
ress c
olle
ctio
n o
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