Marketforce’s 2nd Annual Conference

Neal CrossChief Innovation OfficerDBS Bank

Huihui LiPresident, Global Business ManagementEvergrowing Bank

Hal BosherChief Executive OfficerYoma Bank

Stephanie MyersSenior Vice President – Digital MarketingHSBC

David TanFirst Vice President – Big Data Analytics GroupUOB

Katherine UnsonConsumer Insights and StrategyGoogle

Antony LewisDirector of ResearchR3CEV

Aleema SeadathVice President, Personal Payments – Asia PacificMastercard

Steven TongManaging DirectorStartupbootcamp

Zhi Ying NgAnalystForrester

The Future of Digital Banking: Asia Pacific 2017

Staying one step ahead of the banking revolution: succeeding in an ever-changing technological era

21st & 22nd March 2017, Suntec, Singapore

Manish AgarwalSenior Vice President, Digital Marketing & InnovationsKotak Mahindra

Worachat LuxkanalodeSenior Vice President, Head of Retail E-BusinessKrungsri Bank

WWW.MARKETFORCE.ASIA/DIGIBANKINGASIA302

EARLY REGISTRATION RATES AVAILABLE

Book now and save $300 before the early rate expires

SPECIAL DISCOUNT

Additional 15% discount for group bookings of 3

or more delegates

SPONSORS

“A rockstar line-up!”

GOOGLE

The Future of Digital Banking: Asia Pacific 201721st & 22nd March 2017 | Suntec, Singapore

FOR MORE INFORMATION, PLEASE VISIT THE WEBSITE AT WWW.MARKETFORCE.ASIA/DIGIBANKINGASIA302

The Future of Digital Banking: Asia Pacific brings together 150+ bankers from across the Asia Pacific region and beyond to share insights and discover innovations in banking for the digital age.

Now in its second year, this banking conference will provide a platform for key decision makers at global incumbents, local banking players and start-ups to share the most exciting developments in banking and how it will affect the future for banks, FinTechs and the customer.

Allianz GroupAmazon Web Services

American ExpressANX International

ANZ Banking GroupAozoraBank

AtosAviva

AXA GroupBangkok BankBank Bukopin

Bank IndonesiaBank Islam Brunei Darussalam

Bank Negara MalaysiaBank of New Zealand

Bank of the Philippines IslandsBank RakyatBankMobile

BarclaysBehavioSec

BMW Financial ServicesBNP Paribas

Bualuang SecuritiesCelent

CIMBCitibank

CITIC GroupCredit Suisse

Customers BankDaimler South East Asia

DBS BankDD Die Denkfabrik

Deutsche BankEmerio

Evergrowing BankFacebook

First Gulf BankFiserv

Forrester ResearchGo BearGooglehelloPayHong Kong Monetary AuthorityHSBCICICI Banki-exceed technology solutionsInfosysJP Morgan Asset ManagementKasikornbankLiberty Mutual InsuranceMasterCardMatchmoveMaybankMercedes Benz Financial ServicesMetLifeNordea BankOliver Wyman GroupPalo IT SingaporePegasystemsRHB BankSalesforceSiam Commercial BankSingapore FinTech ConsortiumStandard Chartered BankStartupbootcampFinTechStrandsThanachartBankUangTemanUBS Wealth ManagementUnited Overseas BankVietnam International BankVP BankWebroot SoftwareWestpac Banking CorporationYoloPay

Who will you meet?Companies that attended in 2016 include:

Retail Banks

Cards & Payments

Other FinancialInstitutions

IT Solutions & Fintech

Consultancies Other

17%

43%

14%

9%

8%

9%

17%

“Entertaining and informative. Excellent” RHB Bank

1 HEARfrom C-level executives at DBS, Yoma Bank and Evergrowing Bank

2 SPEAKERSfrom Singapore, Thailand, China, Myanmar, India, Indonesia and more

3 GAINunique insight from FinTechs working on Financial Inclusion

4 UNDERSTANDthe latest trends in Blockchain and its implications for the banking industry

5 NETWORKwith senior figures of leading Asian and worldwide banks

6

5

4

3

2

7

DAY 1 - TUESDAY 21ST MARCH 2017

1

09.00 Welcome address by Marketforce

09.05 Chair’s opening remarks

Achieving digital banking excellence – a view from the top

09.10 The game changer is upon us: the impact of blockchainAntony Lewis, Director of Research, R3CEV

09.30 Advisory session

09.50

P2P

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!P2P

Leaders’ Forum

From conception to execution: putting innovation strategies into practiceAntony Lewis, Director of Research, R3CEVHuihui Li, President, Global Business Management; Deputy GM, Strategic Development, Board of Directors, Evergrowing BankHal Bosher, Chief Executive Officer, Yoma Bank

10.20 Refreshments

Satisfying the digital customer – strategies for success

10.50 Keeping pace with changing customer expectationsWorachat Luxkanalode, Senior Vice President, Head of Retail E-Business, Krungsri Bank

11.10 Customer autonomy: self-service banking for the digitally- savvy

Speaker to be confirmed

11.30 Advisory session

11.50 Unlocking opportunities in a mobile-first worldRowan Spinks, Client Partner, Facebook

12.10 Micro-moments: seizing opportunities in the fractured customer journey

Katherine Unson, Consumer Insights and Strategy, Google

12.30 Questions

12.45 Lunch

M-banking – the only channel of the future?

14.00 The smartphone generation: how to capture and retain a new type of customer

Stephanie Myers, Senior Vice President, Digital Marketing, HSBC

14.20 Advisory session

14.40

P2P

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Case Study: DBS

Launching India’s first mobile-only bank: capitalising on biometrics and AIChandrashekhar Bhide, Vice President – Digital Banking, DBS

15.00 P2P

!

?

!P2P

Panel Discussion

Is a mobile-only strategy viable?Stephanie Myers, Senior Vice President, Digital Marketing, HSBCZhi Ying Ng, Analyst, Forrester

Chandrashekhar Bhide, Vice President – Digital Banking, DBSManish Agarwal, Senior Vice President, Digital Marketing & Innovations, Kotak Mahindra

15.30 Refreshments and enhanced networking

Digital disruption – moving beyond the hype

16.10 Open API banking: heralding a new age of collaboration and innovation

Neal Cross, Chief Innovation Officer, DBS Bank

16.30 Maintaining channel connectivity when undergoing transformation

David Tan, First Vice President – Big Data Analytics Group, UOB

16.50 Advisory Session

17.10 The state of disruption in digital bankingZhi Ying Ng, Analyst, Forrester

17.30 Questions

17.40 Chair’s closing remarks and end of Day 1

09.00 Chair’s opening remarks

Regulating digital banking

09.05 Facilitating innovation in banking: finding the right regulatory approach

Speaker to be confirmed

09.25 Advisory session

09.45 Questions

Digital security and authentication – new threats, new opportunities

09.50 Balancing fraud prevention with customer satisfactionFandhy H. Siregar, Senior Vice President, Head of IT Governance, Risk & Cyber Security, Bank Commonwealth Indonesia

10.10 Exploring the potential of biometricsSpeaker to be confirmed

10.30 Advisory session

10.50 Questions

11.00 Refreshments

Mapping the future of digital payments

11.30 Advisory session

11.50 P2P

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!P2P

Panel Discussion

Understanding the digital payments landscapeBhaskar Katta, Regional Chief Operating Officer, ANZRakhil Fernando, Chief Executive Officer, KashmiAleema Seadath, Vice President, Business Leader, Personal Payments – Asia Pacific, Mastercard

DAY 2 - WEDNESDAY 22ND MARCH 2017

FOR MORE INFORMATION, PLEASE VISIT THE WEBSITE AT WWW.MARKETFORCE.ASIA/DIGIBANKINGASIA302

Other

10

9

8 The FinTech revolution

12.20 Fireside Chat

Making the most of the FinTech revolution: working together to benefit the customerThe FinTech revolution has given the banking industry great opportunities for learning and collaborating. This session will explore how banks can look outside of themselves and partner with FinTechs to combine expertise for the customer.Steven Tong, Managing Director, StartupbootcampFelix Tan, Managing Director, The FinLab

12.50 Lunch

Digital as a driver of financial inclusion

14.05

P2P

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!P2P

Case Study: One Lyst

Reaching untapped markets through a mobile phoneMohamed Abbas, Co-founder, One Lyst

14.25 Advisory session

14.45 Questions

14.55 P2P

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!P2P

Panel Discussion

Using digital to bank the unbanked: exploring the opportunitiesChee Seng Liew, Advisor, Co-Operative BankAidil Zulkifli, Co Founder, UangTemanPrajit Nanu, Chief Executive Officer, Instarem

The future of digital banking – the next steps

15.25

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Ask the Experts

Assessing emerging technologies and their potential impactWith new technologies continually coming on stream, it is important for banks to anticipate the next big thing. Through discussion at their tables delegates will devise a single critical question to be answered by our experts. Balaji Natarajan, Head, Cash Management & Client Solutions, ANZFurther speakers to be confirmed

15.55 Chair’s closing remarks and end of conference

FOR MORE INFORMATION, PLEASE VISIT THE WEBSITE AT WWW.MARKETFORCE.ASIA/DIGIBANKINGASIA302

SPONSORS:

RESEARCH PARTNER:

MEDIA PARTNER:

Interested in speaking, exhibiting or hosting an event around the conference?There are a limited number of opportunities to engage key decision makers through speaking, exhibiting and

other tailored packages. For more details, please get in touch:

Tel: +60 18 365 3302 Email: sponsorenquiries@marketforce.eu.com

Join the debate on Twitter using the hashtag

#banking17 and follow @MF_Banking

The Future of Digital Banking: Asia Pacific 201721st & 22nd March 2017 | Suntec, Singapore

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