The future for Central Governmemt - threats and opportunities
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The Future of Central Government Threats and Opportunities Government Technology Awards Bali, Indonesia 7 October 2009 Laurence Millar
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Presentation at Government TEchnology Awards FutureGov Summiut Bali October 2010
Transcript of The future for Central Governmemt - threats and opportunities
The Future of Central Government
Threats and Opportunities
Government Technology Awards
Bali, Indonesia
7 October 2009
Laurence Millar
Agenda
Global Issues Citizen Expectations How governments are responding
Examples from Gov2.0 Summit and World Summit Awards
Making sense of the options Value for money Service delivery Re-use government data
Conclusions
Global Issues
Climate change
Peak Oil
Religious conflict
Financial Crisis
Tsunami
Earthquake
Nuclear proliferation
Pandemic
Shift in balance of power
Citizen expectations
Location is …. anywhere
Digital Natives…
…into the workplace
…expect to be heard
Glocalisation
Mass personalisation
Opportunities
How governments are responding
Examples from Govt2.0 Summit and World Summit Awards
Health sector..
.. Health sector
Use of geospatial data
Communication and transparency
Power of text messaging
Environmental data mashup
Augmented reality
Community giving
Biodiversity monitoring
Mobile citizen reporters
Shared Health Record
Virtual reality history lessons
ICT for literacy
Education
Education
Education
E-government - courts
Mobile recruitment
Citizen information center
Open government - USA
Making sense of the options
Value for Money
Reuse Government
Data
Government Service Delivery
> Convenience> Personalised Services> Transparency
> Invest in right things> Benefits are delivered> Lower Compliance Costs
Stimulate economic growth and social
gain
Service experience met your expectations
Good value for tax dollars spent
PUBLICVALUE
Value for Money
Build once, use oftenCapture once, use oftenDrive out duplication
Increase efficiency and effectiveness
Lower cost delivery models
25% Savings
Mobile workforce
Service Delivery
banks?
Industrial age Information age
e-sites?
Airlines?Government?
Government?
Where are you on the journey to the information age?
Self service is win-win
Channel choices
Give information once
Re-use government data
Fill the information pipeline
Stop hugging your data Set it free
Transport data feeds
Minerals data feeds
Research data feeds
Political data feeds
Data catalogues
Conclusions
Conclusions
Increased fiscal pressures will drive increased focus on government productivity
Next generation workforce will expect consumer technology at the office
Citizens will expect to be involved in all aspects of government activity
Government must provide wholesale data Service design must start with the citizen Government must drive out duplication
Questions?
Thank you
Attributions Slide 3 www.un.org Slide 4 http://media.photobucket.com/image/climate%20change/patriotdaily/OND/climate.jpg Slide 5 http://upload.wikimedia.org/wikipedia/commons/f/fe/GlobalPeakOil.png Slide 6 http://journeytorome.files.wordpress.com/2009/08/religiouswar1.jpg Slide 7 http://vishalmishra.files.wordpress.com/2008/11/financial-crisis.jpg http://www.cbc.ca/gfx/images/news/photos/2008/10/27/hang-seng-cp-5747913.jpg slide 8 http://i.telegraph.co.uk/telegraph/multimedia/archive/01492/tsunami15_1492172c.jpg http://i.telegraph.co.uk/telegraph/multimedia/archive/01492/tsunami16_1492194c.jpg slide 9 http://i.telegraph.co.uk/telegraph/multimedia/archive/01493/mosque-car_1493184i.jpg slide 10 http://www.sgiquarterly.org/assets/images/Jly2007/feature/in1.jpg slide 11 http://www.contact-centres.com/images/swine.flu.image.jpg http://www.theairdb.com/swine-flu/heatmap.html slide 12 http://thinkpress.files.wordpress.com/2009/05/china-us-globe.jpg slide 13 http://www.youtube.com/v/BPt8ElTQMIgvv http://www.gapminder.com slide 14 http://capam.org slide 15 http://farm1.static.flickr.com/5/10691618_29b2d430fb.jpg http://www.physorg.com/newman/gfx/news/hires/worldspoordr.jpg slide 16 http://www.flickr.com/photos/olpc/2674419974/ http://farm4.static.flickr.com/3611/3363073562_8c0f20776a.jpg http://upload.wikimedia.org/wikipedia/commons/5/56/OLPC_pilot_Thailand_-_Ban_Samkha_05.jpg slide 17 http://lh6.ggpht.com/_tfBmKYqH1bw/Sm8uYggQl4I/AAAAAAAADQ0/wxvDAWt_z4g/s720/laptops.jpg slide 18
http://fervr.net/fervr_media/groupmedia/home/2009/02/01/actually_yes_the_world_does_revolve_around_me.jpg slide 19 http://1.bp.blogspot.com/_pxU6Uw70XN4/ScsTGrWpAvI/AAAAAAAAAFI/0i5KtzBXsow/S226/glocal-logo.gif http://www.glocalforum.org/
This work is licensed under the Creative Commons Attribution 3.0 New Zealand licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work to Laurence Millar
Attributions slide 21 http://www.youtube.com/watch?v=5o9nmUB2qls slides 23-29 http://www.gov2summit.com/public/schedule/proceedings http://www.gov2expo.com/gov2expo2009/public/schedule/proceedings slides 30-41 http://www.wsis-award.org/winners slide 42 http://www.gov2summit.com/public/schedule/proceedings slide 43 http://cache0.techcrunch.com/wp-content/uploads/2009/06/wegov.jpg slides 47 http://imgs.sfgate.com/blogs/images/sfgate/ybenjamin/2009/09/02/question-cloud.jpg http://cd-bills.com/images/linux-penguin.jpg Slide 49 http://yeskarthi.files.wordpress.com/2008/02/03.jpg slide 50 http://www.old-print.com/mas_assets/full/3161906909A.jpg slide 51 http://www.airnz.co.nz slide 53 http://www.imamrs.com/ slide 54 http://groups.google.co.nz/group/nzopengovtbarcamp/files slide 56 http://www.flickr.com/photos/gettysgirl/3537413538/ slide 57 http://www.nzta.govt.nz slide 58 http://www.med.govt.nz slide 59 http://www.nzresearch.org.nz slide 60 http://www.theyworkforyou.co.nz slide 61 http://data.gov http://open.org.nz slide 62-63 http://media.photobucket.com/image/think%20ahead/montys_python/Thinkahead.png?
o=2 slide 20, 45, 46, 48, 55 © istockphoto.com licensed for use by Laurence Millar only
This work is licensed under the Creative Commons Attribution 3.0 New Zealand licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work to Laurence Millar
