The Four Deadly Diseases of IT Operations

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The Four Deadly Diseases of IT Operations www.gwos.com

description

Does your infrastructure suffer from poor availability? Is it performing poorly? How do you ensure your systems remain disease-free? The leading IT doctors at GroundWork have recently identified four diseases that could destroy your organization’s IT performance and availability. Let’s check out the symptoms, diagnosis and cure for each of these.

Transcript of The Four Deadly Diseases of IT Operations

Page 1: The Four Deadly Diseases of IT Operations

The Four Deadly Diseasesof IT Operations

www.gwos.com

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Hi! I’m a doctor at GroundWork and I’m here to cure your IT monitoring ailments. Let’s take a closer look at the four deadly

diseases that are rapidly slowing down IT Operations.

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Checkitosis SlippedDisc(overy)

Cloudfluenza Monitoropia

These four culprits could be behind the slow performance of your IT environment.

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Diagnosis

Data interpretation takes too long due to too many service checks that clog information

Strained monitoring performance

Dashboards are not intuitively obvious

Vaccination

Selectively add new checks

Investigate the motives of anyone who advocates large number of checks

Treatment

Reduce the number of checks - get to the distill essence of the problem

Rank checks from top to bottom & trim low value checks

CheckitosisToo many service checks

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Massive network degradation

Monitoring solution performs unthrottled discovery on all devices and available metrics

Not scalable on a larger network

Follow up automatic discovery by thoughtful culling

Follow top down approach to monitoring

Configure dependencies to suppress spurious and derived alarms

No real cure – like smoking, don’t start

Regularly review checks and remove the worthless ones

Reconsider your baseline number of checks to start from top five instead of narrowing a large list.

Diagnosis Vaccination Treatment

Slipped Disc(overy)Unthrottled Network Scanning

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CloudfluenzaInability to perform

Performance and availability issues in cloud or virtualized environment

Supplement Cloud monitoring with general purpose tools

Check performance measurements before making changes (to neighbors)

Make incremental changes; measure (retrofit risk mitigation)

Identify non-Cloud contributors to performance issues (network, storage, shared resources)

Use more than adequate hardware

Better CPU shares to allocate CPU requests better

Diagnosis Vaccination Treatment

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Obsessive hyper focus on tools and configuration without attention to process improvements

Keep a run book of what to do when a failure type is experience

Improve and update the run book regularly

Create escalation process

Top down approach - figure out the why, what & how of monitoring

Stop only when all the problems are solved; enlist expertise as needed

MonitoropiaObsessive focus ontools and configuration

Diagnosis Vaccination Treatment

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The GroundWork Hospital wishes you a fast, healthy and happy network!

Schedule Your Checkup

www.gwos.com/4diseases

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www.gwos.com