The Federation of Small Businesses Small Business and Phishing 9 th May 2007 Presented by Simon...

The Federation of Small Businesses

Small Business and Phishing9th May 2007

Presented by Simon Swords

Copyright © 2007 Federation of Small Businesses

A brief overview of small business and their I.T. usage


How do you access the Internet / E-mail?

Dial up 2.8%

ISDN 1.5%

Broadband 96.2%

Satellite 0.2%


Internet access speed

512Mb or below 8%

1Mb 11.6%

2Mb 31.1%

8Mb or Higher 31.2%

Unknown 18.1%


Operating System

Windows 96.2%

Mac 6.8%

Linux 4.6%

None of the above 0.3%


E-mail clients

Microsoft Outlook 41.8%

Outlook Express 37.7%

Web mail (i.e. AOL) 9.5%

Google Mail 3.7%

Hotmail 8.3%

Other 18.3%Copyright © 2007 Federation of Small Businesses

Phishing and Small Business


Do you know what phishing is?

No 28.3%

Yes 71.7%


Are you aware of the threat phishing poses?

No 3.5%

Yes 96.5%


Are you concerned about the threat phishing poses to you and your business?

No 36.2%

Yes 63.8%


Do you feel comfortable entering your personal details on a secure website

No 27.9%

Yes 72.1%


Have you or any of your business associates been the subjects of a Phishing scam

No 87.8%

Yes 12.2%


Did you report the scam to any authority?

Yes 55.6%

No 44.4%


If you did not report the scam, why not?

Did not know who to report it to 56.7%

Did not think the police would be interested

39.2%

Did not think Trading Standards would be interested

26.2%


Do you think you could be hoaxed again?

No 48.8%

Yes 51.2%


Do you think Nominet and the like could do more to promote awareness of phishing?

Who is Nominet? 49.6%

No 8.5%

Yes 41.9%


Who do you think should take ultimate responsibility for phishing?

ISP’s 56.9%

Banks and other online organisations 25.7%

Nominet and ICANN 18.4%

Police 19.8%

Government 24.3%

None of the above 11.3%


Summary•Technology is now catching up with phishing scams, and the latest browsers and e-mail clients provide built in anti-phishing technology

•This new technology must be promoted to end users to stop the phishing problem at the source

•The best protection from fraud is knowledge

•Small businesses are aware of phishing and the threat it poses, however they do not know how or who to report phishing attacks to

•With this in mind standardised phishing reporting procedures should be put in place wherever possible

•Nominet should not be involved in deterring phishing, however Nominet should use its position to co-ordinate the organisations that can make a difference


Questions & Answers


Simon [email protected]

T: 0845 867 2845

Thank you


The Federation of Small Businesses Small Business and Phishing 9 th May 2007 Presented by Simon...

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