The facebook journey … 14% finished
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The Facebook journey … 14% finished CTO Forum 2013, Abuja
Simon Milner
Public Policy
October, 2013
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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Development and the Internet
Development and the Internet
Access
Direct utility
Technology choices
Externalities Security and
safety
Business models
Political engagement
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Development, the Internet and Facebook
Development and the Internet
Access
Direct utility
Technology choices
Externalities Security and
safety
Business models
Political engagement
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Facebook is
mobile first
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People on Facebook …
1.15B 819M
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500
250
0
750
2004 2005 2006 2007 2008 2009 2010 2011
1,000
2012
users >1.15B
users >800M
Facebook’s growth
2013
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Insert fb world map here re 80% of users outside US
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Focus on Africa
80M 58M
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Policies
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Facebook is based on a real name culture
Before Now
Spooks123
> Simon Milner
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Threats of Violence
Promotion of Self Harm
Bullying & Harassment
Hate Speech
Graphic Violence
Sex & Nudity
Theft, Vandalism & Fraud
Violations of Identity & Privacy
Violations of Intellectual Property
Phishing and Spam
What we don’t allow
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We connect people …
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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Privacy principles
Control
Accountability
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Embodied in our data use policy
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“User education”: What you share and how to control the audience
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“View As”: how your timeline appears to other people
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Accountable to our regulators
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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Reporting policy violations ▪ There are two main ways to contact
▪ In the help center we provide
information and contact links sorted
by topic
▪ From content on our site people can
report abuse or violations of our
standards
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A whole community approach
• Social reporting is a way for people
to quickly and easily ask for help
from someone they trust
• By encouraging people to seek
help from friends, we hope that
many of these situations can be
resolved face to face
• We let people know what happens
to their reports
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Facebook User Operations Global team:
▪ Menlo Park, California
▪ Austin, Texas
▪ Hyderabad, India
▪ Dublin
▪ Representatives from over 25 countries
▪ 23 Supported Languages
▪ Prioritization of issues according to need and urgency
▪ Manually investigating reports ▪ Building smart tools and systems to support the community
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Partnerships
Global Safety Advisory Board
Local partnerships
Slide 7
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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Goodluck Jonathon page
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Verification A blue check-mark on a Facebook page or a Facebook profile using the “follow” feature indicates that the page is official
No fake pages receive the blue check-mark
Verification on Facebook is currently available for national-level ministries, ministers, politicians; journalists with significant numbers of fans; major brands and celebrities; and large-scale international NGOs
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The British Monarchy: Marks important events and
milestones with a quick status update and photo, mixing the
engaging with the informative.
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Power of the photo
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1 Development, the Internet and Facebook
2 Privacy
3 Safety
4 Growth and jobs
5 Politics and government
6 Internet.org
Agenda
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Internet.org ambitions
Three areas of focus
• Making data more affordable.
• Making data more efficient.
• Focusing on innovative business models to help get people online
Working with global and local partners
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