The Exceptional Nanny June 2016
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Transcript of The Exceptional Nanny June 2016
Living life the way you want, doing what you love.
Welcome to a new era in nannying.
Hi, my name is Marina.
Veteran nanny, mum of four incredible kids and wife to
probably the most patient man on the planet.
Things have changed a lot since I started bouncing babies
almost 30 years ago. The one thing that hasn’t changed is
the fact that many nannies work in isolation and are curious
about what is happening in the rest of the nanny world.
So The Exceptional Nanny Magazine was born to fill a need.
As our job descriptions change and morph as families
grow, so too does the way we find our work, train for our
jobs, communicate with families and develop our own
careers into a life we truly love.
So that’s what this issue is all about.
How to find those great positions, present yourself as the
best candidate and share ideas on how you can create a
career that you absolutely love to bits.
Nannies have dream jobs. We get to play for a living, have
an incredible amount of freedom in our work and are paid
more than our centre based working peers. Job satisfaction
is high as our role is to support a child as they grow into a
resilient and resourceful person. It really is an honour.
Those milestones we help kids to jump to and calamities
that we head off before they enter the front gate are just a
few of the challenges we face.
I hope you enjoy the magazine, be sure to subscribe and
we’ll deliver each issue straight to you, along with a whole
bunch of surprises too. Have a fabulous read. Marina.
WHO
ARE YOU
AS A NANNY?
Everyday we do a job that is as individual as the family that we care for. That individuality often requires us to
create a different persona from who we are personally.
Some jobs call on us to bring out certain aspects of our personality and use attributes that we don’t often
share in other areas of our lives..
These individual aspects of ourselves is what probably got us our jobs in the first place. So, who are you
when you take on the role as nanny?
Do you ever overextend yourself? Do you become someone else to fit in with a family?
Working for a family whose lifestyle is different to
the one we have grown up in or choose to live
in ourselves can be a rewarding experience.
You can have access to opportunities that you
might not normally have in your life prior to
being a nanny.
With opportunity there may be a trade off.
For many nannies, this is usually a level of
freedom. For others, it can be wearing different
clothes or a major change in your overall style.
This will be a decision that you will make with conscious
choice. Nothing can ever be forced upon you,
but occasionally there may be resistance.
Never step into a role that you cannot be fully
comfortable with as it will effect your work over time.
Your meal choices may
become another area of change.
Families may have
restricted diets due to allergies,
cultural or religious beliefs,
lifestyle choices or simply a trend
that they become
interested in.
There will always be many
reasons why your role calls for
adaptability or flexibility. You’ll
need to weigh each choice as to
your comfort levels. Some areas
will be open for negotiation and
others will not.
Discuss any areas you are not
totally comfortable with, with
potential employers as it will be
those things that may cause a rift
into the future, causing disruption
for both yourself and the family.
AREAS THAT REQUIRE ADAPTABILITY OR
FLEXIBILITY IN YOUR NANNY LIFE:
Fashion Choices
Food Choices
Music Choices
Friendships
Partners
Driving Style
Education & Training
TV Viewing
Beauty Routine
Outdoor Activities
Medical Practices
Hygiene Practices
Safety Practices
Financial Management
Privacy
Managing Isolation
Household Tasks
Phone and Social Media contact.
Contact With Animals
IT’S BEST TO TRUST YOUR GUT INSTINCT.
IF SOMETHING DOESN”T FEEL RIGHT, IT PROBABLY ISN’T.
There is a fine line between pushing yourself out of your
comfort zone and compromising yourself out of existence.
Although it can be difficult to set and keep to your own
boundaries, it is well worth it in the long term.
After my first nanny job, I had made a decision not to iron
another shirt in my role as a nanny ever again. I had
mentioned it at every interview and all my employers were
happy to make this concession. If someone is not happy
with your decision, it probably won’t be the right job for
you. Don’t ever compromise on your own boundaries.
Some requests by your employers may seen illogical or
restrictive. If you can’t see why it’s an issue, ask them to
clarify. Usually when you understand why a request has
been made, it makes it easier to implement the choices.
Don’t be afraid to take a chance and try something
different. Life can become pretty amazing when you start
to say yes. See the world with the fresh eyes of the children
you care for, you never know what might happen.
Our family discount card
isn’t just for families.
Nannies have loads of savings
waiting for them - every day items like
groceries, clothing, attractions, and more.
You have so many options to
finding work, but the main thing
to focus on when you are
considering changing jobs is
how you present yourself to the
nanny world.
As our industry grows, there is
more competition for positions.
Centre based workers are
drawn to our industry by the
promise of higher wages and a
change of work environment.
So how can you ensure you
are one of the top three
candidates for the type of
position you really want?
It all comes down to the way
you promote yourself.
To employers, agencies and
even to other nannies.
You need to create the kind
of profile that fits the type of
position that you are aiming
for.
I’m so excited for you all.
Being a nanny in 2016 means the world is at your fingertips.
This will come down to your
experience, your knowledge,
your credentials (references)
and your demeanour.
As you walk into an interview,
whether you realise it or not -
parents and agency consultants
have pretty much made up their
minds what they’ll be doing with
you.
I once visited an agency owner,
she was an institution in her time.
We were meeting at a boutique
hotel in Sydney and she waved
me in, I sat down and another
nanny came in behind me.
I was gobsmacked.
The agency owner didn’t even l
et the other nanny sit down.
“No, no, you’ll never do.
No, go away.” came
the agency owners
sharp response.
The nanny looked shocked,
I looked shocked,
the agency owner
dismissed this nanny
with a tilt of her head
and she blocked the
nanny with her back,
ignoring her completely.
Now most people won’t be
that abrupt.
Internally though, some
may be
rejecting you
just as fiercely, they
are just more polite
about it.
Think about what are the
things you love most about
the families you have worked
with in the past.
Was it a particular location,
age group, or family
background that you
enjoyed.
Was there a challenge that
you helped a child over-
come, a goal you helped
them to achieve or an aspect
of their development stage
that you were particularly
good at managing?
Not all nannies can cope with
babies, especially colicky
babies.
Some nannies though have a
knack with just being able to
hold a baby in the right way
to allow them to calm down.
Some nannies are great with
the kinds of kids whose
behaviour literally send others
running for the hills (they were
my speciality), but then not so
good with children who need
constant nurturing and
coaching to take the smallest
step into the world.
We all have specialities.
Before you arrive at an
interview, there is some
work to do. Mainly in your
resume.
Today you can also present
yourself online if you are a
casual nanny and prefer to
find your own clients and
promote yourself. Like an
online business card.
The things you’ll need to
include in your resume or
promotions are your best
attributes pertaining to
caring for children in a
home
environment.
You need to present
yourself as a ‘type’ of
nanny.
Highlight and share
areas that you
specialise in.
Not all nannies are all
rounders, nor would we
want you to be. Having
someone who has an
innate ability to deal with a
particular scenario in a
family in an asset.
If you aren’t sure, read your
references. There may be
hidden gems there.
Ask your nanny friends.
Keep track of what you
do during the day and
compare it to other
nannies.
Slowly your differences will
be revealed, or consciously
choose what you’d like to
specialise in, ask for
babysitting and short term
positions that include those
areas.
Work with an agency to
develop your experience.
Find out what your areas of
speciality is and expand on it.
Immerse yourself in the latest
practices and advance-
ments. Find out what else you
need to know about this area
and develop your skill base as
what worked for one family,
may not work for another in a
similar situation.
Highlight this sort of
information in your resume
and conversations with future
employers (if applicable).
Let your nanny friends know
what areas you’d like to work
in and why it’s so interesting
to you.
Many specialty positions are
filled via word of mouth, so
build your nanny network
where possible.
Embrace who you are as a
nanny and let your light shine.
There is a family waiting for
your special type of brilliance.
Written by a professional nanny,
for professional nannies -
The Exceptional Nanny Organiser has been designed to
eliminate the main causes for nannies and parents to
part ways. Misunderstandings, Miscommunications
which can lead to a Lack of Trust.
Loaded with all those bits of information you know
you need to look after the kids, do yourself (and the
next nanny) a favour and get this info organised.
You can find The Exceptional Nanny Organiser at
www.theexceptionalnanny.com/organiser
You only get one
chance to make a
first impression! When speaking to agency
owners and parents over
the years, when I ask them
what is important for
nannies at interviews - the
answer is the same.
The first impression.
Clothes, hair, personal
hygiene, smell, confidence,
what they look at, how
they hold themselves,
their voice and their overall
demeanour.
I know what you might
be thinking:
That’s not fair.
There is a law against
discrimination.
You can’t always judge a
book by it’s cover.
Who are they to
judge me?
Um, they are your future employers.
Your prospective employers or agency consultant are
imagining you in a role. Generally, it’s the role of an
unsupervised carer who not only has the responsibility of
ensuring the care, welfare and development of their
children in their formative learning years, but also the
responsibility of running their household in their absence.
Their own personal security and privacy is being
considered too. They will scan you in under 4 seconds.
They are looking for certain aspects of an ideal carer.
Someone who is trustworthy, kind, flexible, forgiving (yep,
they know there will be days when they will be late), reliable
(because they can’t afford to be late), someone who is capable,
unflappable, insightful, uses their initiative and will be willing
to pitch in to keep the family household running.
Also, you will be representing their family.
Presentation Counts.
Consistency = Confidence for new employers.
Communication: Speak clearly and be polite. Stick to the
topic at hand, no gushing if you are working for someone in
the public eye and no name dropping unless it’s pertinent to
the interview. Be positive, outgoing (if that’s your nature)
and be prepared and knowledgeable. Learn about the local
area before the interview.
Clothing: Parents are deciding how you’ll fit into their
family. Don’t dress to impress, dress as if someone
important was going to come to work that day. Smart casual
wear that is easy to move in, is often a good way to go.
You may need to get down on the floor with the children.
Makeup: If you don’t usually wear it - don’t start now.
You’ll need to be quietly confident. And consistent.
Grooming: Be neat and tidy, now is not the time to be
trying new hairstyles. If you have long hair, have it back off
your face, parents like to make eye contact, so make it easy.
Scents: I love essential oils the same as some nannies love
their perfume. Don’t wear it at your interview though.
If like me you love your oils, add it as an interest in your
resume, you may find there are allergies in the family.
Oh, and make sure you have brushed your teeth and please,
no gum.
Make a good impression.
On Approach: Pat your hip down if you feel your right
hand is sweating due to nerves. If parents greet you with an
outstretched hand, take it and shake firmly and speak.
On Greeting: Address the parents with a smile and
introduce yourself. Refer to the agency that booked the
interview as parents will often book interviews through a
few agencies. It’s best to clarify this early.
On Entry: Scan the home without turning your head like an
ostrich, just become aware of your space and get your
bearings. Look for children or animals. Gain your own first
impression about the family.
Is the home immaculate, or is it comfortably tidy, or looking
like a bombsite that has been over run by children ?
You’ll generally be guided to a lounge type area or the dining
room. Just before you sit down, hand them your resume.
Sit with your legs together and sit up straight, not like you
are at school, just upright. Watch out for those big puffy
lounges that suck you in. Just sit on the edge on an angle.
Greeting Children: You may or may not be introduced to
the children. If you are, be friendly and if they are playing
on the floor, sit alongside not straight in front as this can be
considered confronting. Size up what is going on - age and
development will place a major part in your interaction.
Be interested but not overbearing.
Make a good impression cont’d.
Overall Impression.
I ran an agency for a few years. Screening nannies was
terrific, I loved meeting nannies and hearing their stories.
I was a little surprised when some nannies would arrive at
interviews unprepared and looking dishevelled. I have one
agency friend whose agency is close to the beach. Some
nannies would arrive with sand on their feet and wearing
thongs. This is highly inappropriate.
Your interviews are your gateway to the next few years of
your life. How much do you want to invest in it?
Be prepared. Write different cover sheets and profiles for
each position - if you are applying for a toddler position or a
pre-schooler - your presentation should reflect this.
Research the area so you can speak confidently about how
you would spend your time with the children.
Think about what you would like to be doing in 3, 6, 12
months and even into 2 - 5 years. If you don’t know, that’s
fine. Many parents will ask about your future plans, so they
can ascertain whether or not you will fit into their plans.
Things to consider are travel, furthering your education,
developing your career, marriage / relationships, having
your own children etc.
YOUR RESUME will give a brief summary of
who you are and your general background.
The information you’ll need to include is:
NAME & CONTACTS: Ensure your details are up to date
and your contacts functional (keep your mobile
charged). Include your age, you do not have to share
your birth date at this point.
AN OVERVIEW: Briefly outline you background
and how you see your work interests for the future.
This is an area you may find best to alter slightly for
each position.
BACKGROUND: Bullet points of qualifications,
career interests, attributes and personality highlights.
EXPERIENCE: A bullet point summary of your last three
positions and an even briefer outline of previous
positions. Position Title, Dates Employed, Family Name, Ages of
Children, Summary Bullet Point Highlights of Position.
EDUCATION: Qualification and date obtained.
SKILLS: Relevant to position / industry.
INTERESTS: Relevant to position and general interest,
allows you to highlight the kind of person you are.
REFEREES: Name. Phone. Dates of Position. Relationship
to You.
AGENCY AFFILIATES: Who you are registered with.
You can have a little bit of fun
and add in some personality.
Consider a cover page with your personal flair.
Your Curriculum vitae is where you can have
some fun and let your personality shine.
Nannying is a personal service industry.
This is where you can really highlight your point of
difference in the nanny sector.
The first few pages would be expanding on your
resume. Ensure you have spare copies,
with a cover letter introducing yourself including a
photo to give to prospective employers and
agencies.
Many will ask for a passport style photo.
Be sure to add your name to the back.
Some agencies will also keep hold of a copy of
your portfolio too.
Your Portfolio
Keep a copy of your Resume and CV in your
portfolio. The next pages could have your written
references, then on the opposite page a photo of
the children, or an image of an aspect of the
position and a description and outline of your
work with that family.
The challenges, the achievements, the activities
you did with the children.
The Nanny Manifesto
I am a professional nanny.
I have an innate ability to connect with children.
My days are filled with meaning and are satisfying.
I am highly skilled and continue to learn more
about children every week.
My work contributes to a happy and
healthy community.
I charge money, because I’m worth it.
I am deeply committed to my clients so I won’t
take a second job just to pay my bills.
I value myself so I can value my clients,
and they value me too!
I have work/life balance and enough time
and money to do the things that
keep me inspired and happy.
I make time for me.
I love my job, and my job is changing the world, one family at a time…
AUGUST 2016
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