MEFMA Kingdom of Saudi Arabia

Awareness Conference2012

Platinum Sponsor

“Operations & Maintenance”

The Evolution into Facilities Management!

I would like to extend a warm welcome to

all sponsors, speakers, delegates and visitors

attending the first MEFMA Conference in KSA

especially for the Saudi Arabian market.

The Middle East Facility Management

Association (MEFMA), is the dedicated platform

for the industry, by the industry, serving the

Middle East region. Supported by government

bodies as a non-profit association, MEFMA provides a dedicated platform for FM

professionals, wider construction industry stakeholders and owner associations.

MEFMA works with industry professionals to implement long-term sustainable

development strategies. From design, build and commissioning through

handover, operation, maintenance and life cycle, the objective is to deliver best-

in-class customer service and asset protection to ensure ROI.

Now in its third year, the association continues to build on the initial success

of its broad program of initiatives. MEFMA now offers accredited training

programmes, educational courses, seminars and conferences, plus extensive

regional networking and fund raising events.

I would also like to take this opportunity to thank the Al Faisaliah Hotel and our

sponsors MMG, EFS Facilities Services, MAF Dalkia, Virtual IT, Da’em Real Estate,

and Inaya Facilities Management Services for their much-valued support. On

behalf of the MEFMA team and myself, I hope you enjoy this conference.

Best Regards,

Jamal LootahMEFMA President

Venue

Rosewood Al Faisaliah HotelRiyadh, Kingdom of Saudi Arabia

Admission

Admission to the conference is free and by invitation only.

The conference will be an awareness program on Facilities Management.

Date & Timing

Monday: 8th October 2012 - 8:30 am to 5:00 pm

Catering and Refreshment

There will be 2 coffee breaks and 1 lunch buffet served for all delegates.

Parking

Valet parking is available at the hotel entrance.

Welcome NoteGeneral Information

KSA AWARENESS CONFERENCEMEFMA 1

We would like to thank all our sponsors for their support

FACILITIES SERVICES

MEFMA MEFMA

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Jamal Abdulla LootahMEFMA President and Imdaad CEO

Joining Dubai World in 1991 and appointed Imdaad CEO in 2007, Jamal leads the integrated FM service provider’s ambitious expansion drive with particular emphasis on sustainable initiatives and CSR. He comes with a wealth of administrative experience at different levels in Dubai World.

Ibrahim Fakhroo Vice President MEFMA and Group CEO - GSSG

Ibrahim Fakhroo is the group CEO of GSSG, which is located in Qatar, Dubai, UK, Egypt, Singapore. Ibrahim has held senior positions at Kahramaa, the Qatar electricity and water corporation, Qatar Tourism Authority; Qatar Chamber of Commerce and Industry, and Barwa Real Estate Company.

Naif Bin Saleh Al Rajhi Co-founder and CEO of Memar, and Chairman of Able FM

Naif is the CEO of Memar Development and Construction Company and a co-founder of Abraaj Real Estate Company and Able Facilities Management Company in Dubai. In addition, he also established PHI Communications and CTRL P Printing Solutions and is also a partner in Bohoor International Investment Company.

Abdulhadi Ali Alalyak Vice President Asset Management, du

Abdulhadi Ali Alalyak is currently the Vice President of Asset Management and Corporate Administration in the UAE Emirates Integrated Telecommunications Company “du”. He held the position of chief engineer, integrated customer services and facilities management with Etisalat before joining du in 2008.

Ali Al SuwaidiVice President, IDAMA Facilities Management Solutions

Ali is currently the Vice President of IDAMA FM Solutions. With12 years’ FM experience, Ali’s previous roles include Senior Manager Facility Management at Abu Dhabi Ports Company (ADPC); executive director - Imdaad, and senior director operations, Burj Khalifa, Emaar Properties.

Ahmad HussainDirector, Facilities Maintenance & Operations, du

Ahmad is currently the director of the Facilities Operation Department at the Emirates Integrated Telecommunications Company (du). Previously he worked as Director of the Facilities Management Department at the Engineer’s Office of H.H. Sheikh Mohammed Bin Rashid Al Maktoum.

Dilip KhatwaniChief Executive and Co-founder, Reliance FM

Dilip is currently the Chief Executive of Reliance FM and has held this position since 2003 being the co-founder of the company. Previous to this Dilip worked for CB Richard Ellis as the Country Manager for Facilities Management covering South Asia.

Juma Al MuhairyCommercial Director - IMDAAD

Juma Al-Muhairy is currently the Commercial Director at IMDAAD LLC, the integrated facility management service provider. He had joined the World Trade Centre in 2001 and served as the Vice President of Engineering and Event Services.

H.E Mohamed Khalifa Al Fahed Al MehairiCEO - Abu Dhabi General Services ‘Musanada’

H.E Mohamed Khalifa Al Fahed Al Mehairi was appointed as the Chief Executive Officer of Abu Dhabi General Services ‘Musanada’ in September 2009 with responsibility for ensuring that Musanada’s mandate of supporting the Government of Abu Dhabi continues to be delivered. Mr. Al Mehairi also serves as the Chairman of Tasweek PJSC, a real estate development and marketing company.

Youssef AbillamaCo-founder and CEO, MMG Overseas

Youssef Abillama is the co-founder and CEO of MMG (Maintenance Management Group), one of the Middle East’s leading facility management providers. He co-founded MMG in 1999 in Lebanon, and has since spearheaded its expansion into UAE, Qatar and Syria. Promoting best business practice in the facilities management field is his passion.

MEFMA

CONFERENCE TIMETABLE

DAY 1

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KEY NOTE SPEAKER

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FACILITATOR

SPEAKER PROFILE

Ali Al Suwaidi Vice President - IDAMA Facilities Management Solutions

Ali Al Suwaidi is currently leading IDAMA FM solutions company part of Ejadah asset management group established in Dubai providing integrated FM solutions to iconic developments such as JBR, DIFC, Tecom (Internet City & Media City) among other developments in Dubai. Ali brings with him 12 years of experience in facility management in U.A.E. His involvement in setting up best practice in predictive & proactive maintenance regime in telecommunication industry was the first major achievement. Further contributions were in the field of facility management industry by setting up best practice sustainable FM practices ensuring active engagement of all stakeholders. He is currently a Board of Director in the Middle East Facility Management Association.

Naif Bin Saleh Al Rajhi Co-founder and CEO of Memar, and Chairman of Able FM

Naif is currently the CEO of Memar Development and Construction Company established on 2007. Naif has succeeded in his own projects within 10 years as he is also a Co-founder of Abraaj Real Estate Company that was established in 2003, to start with the Clock Tower and the Chinese village, in addition to establishing Able Facilities management Company in Dubai. In addition to his real estate and FM companies, he has established PHI Communications and CTRL P Printing Solutions along with other trading companies and is a partner in Bohoor International Investment Company.

He has also participated in several international conferences such as the Global Competitiveness Forum in 2008 and 2009 and the Middle East Conference for Maintenance and Hygiene in Dubai in 2009. He received several certifications in management and planning and participated in various global real estate conferences and forums.

Yasser Al SharifCEO & Board Member - Manafea Holding Company

Yasser Al Sharif is Chief Executive Officer and Board Member of Manafea Holding Company. Manafea is a closed joint stock company with a capital of SAR 4 bn with major investment activities in capital markets, real estates and alternative investments in local and international companies. He is also a board member of Daem Real Estate Company, board member of Rajhi Steel and head of the audit committee, board member of Rajhi Heavy Industries and head of the finance committee. Mr Al sharif has over 17 years of experience in risk management.

09:00 Opening Address: Ali Al Suwaidi - MEFMA Board Member

9:10 Key Note Speaker: Naif Bin Saleh Al Rajhi - MEFMA Board Member

9:15 Yasser Al Sharif - Manafea Holding Company Topic: Outlook on Residential Real Estate Development in the Kingdom

9:30 Yasser Almisfer - SilkRoad Hospitality Topic: Hospitality Individual projects and FM international standards

9:50 Alan Masterson - EFS Facilities Services, KSA Topic: From O&M to FM - Increasing value through Facilities Management

10:30 PANEL Discussion

11:00 Coffee Break

11:20 Chris Bond - Facility Masters Overseas Topic: In at the start - FM from Project Inception

11:45 Martin Gregory - Facility Masters Overseas Topic: ‘Here Today but Gone Tomorrow?’ Assets for Life - Moving from Cost to Value

12:10 Malek El Husseini - GE Healthcare, Middle East Topic: Green Hospitals - The difference between normal buildings and hospitals 12:40 Youssef Abillama - MMG (Maintenance Management Group) Topic: How FM can enhance each stage of a project lifecycle? A case study illustrated approach based on MMG exposure in the region

13:00 Lunch Break

14:15 David Brown - EFS Facilities Services Topic: Role and Value of HSE in Driving Operational Excellence

14:45 Andreas Hadjioannou - Virtual IT Topic: New IT Technologies of FMS Systems - How are these assisting FM?

15:15 Shauquat Alam - Universal Motors Agencies Topic: FM - The KSA scenario with specific reference to the Automobile industry

15:45 Ronald Diab - EEG (Energy Efficiency Group) Topic: The convergence of Facility and Energy Management A case study of the hospitality sector

16:15 PANEL Discussion

17:00 Coffee Break & Networking

SPEAKER PROFILE SPEAKER PROFILE

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Martin GregoryManaging Director - Facility Masters Overseas (FMO)

Martin is a strategic FM visionary, with 24 years of experience in Property, Transport, Hotels & Resorts specialising in facilities management design, operations and costs. He has consulted for some of the UAE’s most iconic projects and Master Developments and pioneered the leading master-community cost models, methodologies and scenario feedback capabilities.

Chris BondDirector (FM Consultancy) - Facility Masters Overseas (FMO)

Chris is a highly effective FM consultant with over 20 years’ experience. He actively promotes a whole-life approach to asset management, applying his expertise in commercial, residential, healthcare, leisure, educational, cultural and PFI/PPP sectors. His focuses on strategic solutions in service specification, performance, modelling, design review and tendering for best practice results.

Alan Masterton General Manager - EFS Facilities Services KSA

Alan Masterton is the General Manager for EFS Facilities Services, in Saudi Arabia, where his role covers responsibility for FM services throughout the Kingdom including the King Abdullah University of Science and Technology, “KAUST”, Princess Noura University in Riyadh, and Durrat Al Riyadh. His current role involves structuring and applying EFS FM service delivery model to achieve operational excellence, cost to serve efficiency and enhanced service quality.

Malek El HusseiniBusiness Development Director - GE Healthcare, Middle East

Malek El Husseini serves as Director of Business Development for GE Healthcare in the Middle East since 2008. He began working with GE Healthcare as the Manager for Performance Solutions (the consulting arm of GE Healthcare) in 2006. His responsibilities include Business Development for the Middle East as well as Healthcare investments for GE Healthcare. He brings more than 20 years of industry experience to GE Healthcare, with over 12 years related to consulting. He has chaired and spoken in many conferences at national and international level such as the World Healthcare Congress.

Ronald DiabManaging Director, EEG (Energy Efficiency Group)

With over 17 years experience in the energy efficiency, energy services and sustainable consulting, Ronald Diab is one of the leading experts in the industry. He has pioneered the ESCO concept in the region establishing the first such operation in Lebanon in 1996. Since then, Ronald has been involved in more than 500 energy audits covering all the vertical market segments and 150 energy efficiency and renewable energy implementation projects in some 12 countries. In addition, he has worked as a key energy expert in a variety of EU/UN and various agencies funded projects.

Shauquat AlamFacility Manager - Universal Motors Agencies

Engr. Shauquat Alam, a Chartered Engineer, is the Facility Manager, of Universal Motors Agencies, KSA’s leading GM Dealership. He is an accomplished leader and a strategic thinker with over 32 years of experience as an Engineering Consultant, Strategist and Facility Management Professional - with an excellent track record in various positions and roles exhibiting outstanding technical knowledge, hands-on approach, in addition to a diverse skill set and expertise in Facility Management. He has a Bachelor in Electrical Engineering with post graduate qualification in Plant Engineering. He is also an ardent presenter of FM horizons in various forums on Facility Management in Europe and Middle-East region.

Andreas Hadjioannou Managing Director - Virtual IT

Andreas Hadjioannou has more than 25 years experience in managing multiple and interrelated IT projects and teams as well as Government and private sector projects involving e-Business, e-Government, development and management of IT strategies, Computerized Maintenance Management Systems, Human Resources Management, Systems Integration and ICT Operations. He has been managing and implementing FM software solutions for more than 10 years in the Healthcare, Hospitality, Banking, Telecommunication and Transportation industry areas based on the WebTMA FM software application.

Yasser AlmisferManaging Director - SilkRoad Hospitality

Yasser Almisfer is the Managing Director of SilkRoad Hospitality in Saudi Arabia; he is also the chairman of Media Committee in Oqal Group, and the cofounder and General Manager of WiFi Solutions. Yasser is specialized in Branding and Identity, Marketing Strategy, Real estate Development, and Partnership Development Solutions with 18 years of experience. He has previously worked with The Centennial Fund, Ibrahim Alhudaithi Investment, and Madaen Star Group.

David BrownCenter of Excellence Head - EFS Facilities Services

A senior professional with a wealth of experience in various fields of industry, including fuels, construction, manufacturing and commerce. Fully conversant with working as both a consultant and in house service provider at a strategic level, comfortable working with both private and public sector organisations delivering practicable viable service models. Adept at working within a multi disciplinary environment both as service support and as a Project Principal developing proactive safety cultures bespoke to both the organisation and end user needs.

Youssef AbillamaCo-founder & CEO - MMG (Maintenance Management Group)

Youssef Abillama is the co-founder and CEO of MMG Overseas Ltd (Maintenance Management Group), one of the Middle East’s leading facility management providers. Youssef has a BSc in Business Administration from Boston University, and over 25 years global business experience working within his diversified family group of companies. He co-founded MMG in 1999 in Lebanon and has since spearheaded its expansion into UAE, Qatar and Syria. Youssef is one of founding board members of the Middle East Facility Management Association (MEFMA).

CONFERENCE SPONSORS

PLATINUM SPONSOR

CONFERENCE SPONSORS

MEFMA MEFMA 98KSA AWARENESS CONFERENCE KSA AWARENESS CONFERENCE

PLATINUM SPONSOR

BADGE SPONSOR

SILVER SPONSOR

Maintenance Management Group

MMG (Maintenance Management Group) is one of the Middle East’s leading facility management providers. With over 12 years experience in the industry, MMG is present in Lebanon, the UAE, Qatar and Syria. MMG’s integrated approach builds efficiencies throughout the asset or project life cycle, and the aim is to provide one contact for all of their clients’ facility needs. In order to focus better and build expertise, MMG has three specialised sister companies which support and strengthen its FM offering: - EEG (Energy Efficiency Group) - specialising in energy audits and the implementation of Energy/Renewable Energy projects, along the sustainable design consulting and energy modelling; - PMG (Property Masters Group) – specialising in co-ownership building management services for multi-tenancy commercial and residential projects; and - FMO (Facility Masters Overseas) - a Dubai based Facilities Management Consultancy company specialising in integrated solutions from concept design to operational readiness, and from single buildings and complexes to city wide developments and infrastructure.

GOLD SPONSOR

EFS Facilities Services

Since its inception in 2006, EFS has emerged as a leading integrated facilities management (FM) service provider, through delivering superior services, building long-term relationships with clients and creating foundations for sustainable FM solutions across the Middle East. EFS diversity in terms of services provided, sectors served and regional presence has enabled EFS to maintain its position as a leading FM service provider.

EFS provide total integrated FM services, operations and maintenance solutions across the Middle East. The company’s regional success has helped in attracting and retaining a talent pool with diverse cultures, ethnicities and experience, to ensure the ideal balance of global and local knowledge.

FACILITIES SERVICES

OFFICIAL SAUDI SPONSOR

Da’em Real Estate

Da’em is a real estate investment company that represents the essence of historical development of real estate activities extended for (50) years through (Mohammed Abdulaziz Al-Rajhi Trading & Agriculture Est.), where Da’em Company has been established to be the real estate arm for Manafea Holding .Co. The activities of Da’em Company are summarized in possession of lands for construction, development and investment of these lands by sale or lease in favor of the company, and construction, and property management which includes operation, maintenance and release.

Inaya Facilities Management Services

Inaya Facilities Management Services (Inaya) was formed by the Belhasa Group to cater to the growing needs of asset managers and property owners for sustainable Facilities Management services. Inaya is a one stop shop specialising in service and maintenance, technical solutions and integrated facilities management. Their integrated facilities management service offering encompasses proven processes, quality assurance, and specialised management techniques that ensures seamless integration of facilities services, procurement, operations, and energy management. They bring experience, a strong culture of service, sharp focus on continuous improvement and investments in FM-specific systems and processes that will provide their clients cost-efficient, professional and flexible FM delivery.

Virtual IT

Virtual IT (www.virtual-it.com.cy) is an IT Solutions and Services organization. Their mission is to deliver innovative solutions through state-of-the art technologies, required for any organization to be competitive and effective in today’s marketplace.

The solutions and services they provide are grouped under Business Solutions, Professional Services, Social Media, Security Solutions and Training. Virtual IT is a TMA Systems partner for UAE, Qatar and Saudi Arabia, providing and supporting their WebTMA CAFM solutions in the area. WebTMA combines the best features and functionality of Facility Asset Management and Property Management with the strengths of a robust Computerized Maintenance Management System – (CMMS).

GOLD SPONSOR

MAF Dalkia Middle East

MAF DALKIA Middle East is a joint venture created in 2002 between Majid Al Futtaim & Dalkia, a worldwide leading provider of facilities and energy management. Dalkia has emerged after a history of 70 years as today’s leading developer and operator of heating and cooling utilities systems and a leading provider of comprehensive technical management services, facilities and energy management to major worldwide prestigious clients. It operates in 42 countries with approximately 54,560 staff and annual turnover (2009) of Euros 8.14 billions. Within the Middle East, MAF Dalkia provides a range of professional services designed to optimize the costs involved in managing and maintaining a wide portfolio of residential, office and industrial facilities. They work in partnership with their clients, adopting a ‘can do’ mind set. The company and its people are dedicated to satisfying customer needs.

P.O. Box 126026, Dubai, UAE, Email: info@mefma.org

www.mefma.org

A registered member of: Official Partners

MEFMA Founding Members

Kingdom of Saudi Arabia:Dabab Street. Across Prince Mohammad bin Abdul-Aziz street.

P.O.Box 55231, Riyadh 11534