The Era of Platforms€¦ · want. 65% Ubiquitous Connectivity – Nearly 2.3 Bn unique 4G...
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DIGITAL TRANSFORMATION The Era of Platforms
Transcript of The Era of Platforms€¦ · want. 65% Ubiquitous Connectivity – Nearly 2.3 Bn unique 4G...
DIGITAL TRANSFORMATIONThe Era of Platforms
Our world is getting more “Digital” by the Minute
Smart Phones & Tablets -1.9 Billion smartphones will be shipped by 2016and tablet shipments will rise to 304Million1.9Bn
Connected “Things”-By 2020, 25 Billion connected “things” will be in use, in 2015 more than 4.9Bn connected things will drive disruption across industries.4.9Bn
Online Commerce -450 Billion, estimated number of business transactions on the internet, B2B & B2C per day by 2020450Bn
The Data Flood -35 Zettabytes of data expected to be created by 2020
35 Zb
Generation “C”–65% of them are under 35 but they span the generations, empowered by technology to search for and consume across all platforms and all screens, whenever and wherever they want.
65%
Ubiquitous Connectivity –Nearly 2.3 Bn unique 4G connections will be active in 2020, this number excludes Machine to Machine connections.2.3Bn
How fast is this happening…
Adoption of Technology has accelerated to a dizzying Speed – can we keep up?
75 Yrs
2.5 Yrs
3 Yrs
4 Yrs
13 Yrs
38 Yrs
35 days
Something Very Interesting is Happening!
Business models are being turned on their heads
Creates NO Content.
The world’s mostPopular content owner
Owns NO real estate
The World’s LargestAccommodation Provider
Owns NO Inventory
The World’s mostValuable retailer
Owns NO Vehicles
The World’s LargestTaxi company
The Perfect Storm
Exponential Technologies are fuelling this stormBig Data /Analytics
Sensors &Actuators
Mobile Technology
Cloud Computing
Natural UserInterfaces
Ubiquitous Connectivity
Tech
no
logy
Tren
ds
Leve
rage
Dig
ital
IntegratedDigital &Physical
Experiences
The InternetOf Everything
AutomationOf
KnowledgeWork
Big Data&
AdvancedAnalytics
The SocialMatrix
Anything AsA Service
Improve The Experience Enhance Productivity Find New Business Models
Digital Attackers changing the parameters of economies worldwide
Incremental revenues N.A. -2012-13, USD billion
Retail example Banking example
Incremental revenues 2012-13, USD billion
Case Study Ant Financial Services Group
Total Active Users – 450 mln +
Yu’E Bao –260 mln + users
My Bank & Ant Micro
Loan –20 mln + Small
& Micro businesses
Zhao Cai Bao – 10 Mln +
investors
Zhao Cai Bao – 3.6 nln policies to 369 million customers
China’s most valuable financial technology company -valuation of roughly $60 billion - Financial-services affiliate of e-commerce giant Alibaba Group Holding Ltd.
Case Study Ant Financial Services Group
Shared Ecosystem
Consumers
Merchants
• Financial Services• Insurance• Wealth
Management• Payments• Credit
• E-commerce• News• Entertainment• Health care• Local Services
Competitive Advantage
• Alibaba’s large merchant and consumer base needs financial solutions
• Cloud & Data Analytics – Alibaba’s data insight provides deep understanding of consumer behavior
Economics
Profit sharing agreement – Alibaba receives 37.5% of Ant Financials pre-tax profits
• Blue Ocean Products – Low cost micro online products like Merchandise returning insurance
• Cross sell opportunities with Alibaba
Case Study Ping An Insurance Group
Developed upstream digital platforms to create lead flow into Ping An’straditional financial services
New
bu
sin
ess
lines
Trad
itio
-nal
fin
anci
al
serv
ices
Banking Insurance Finance
Lu FaxPeer to Peer lending
platform
Qian BaoOnline WalleT
Tian Kia TongSocial Networking
Hao CheTrading platform for
used cars
Wan Li TongLoyalty points program
Acquire New Customers
One Account
• Large customer numbers, frequent interactions
• Data mining, precision marketing, customer migration
Most incremental spend is on Digital
90%65%
10%
35%80%
20%
2,750 450-650
750-950 3,440-3,500Global IT spend (US$ billion)
-15-25%
+25%
2014 Traditional spendevaporates
New Service lines 2020E
Digital Tech
Traditional Tech
Adoption will vary over the next 5 years
When do you expect the following technology to reach an adoption level of more than
50%?
14
39
47
44
41
14
444454
27
26
40 44
1116194
70
Here and Now Medium term technology Far out
EnterpriseMobility
And mobile
Cloud(IaaS, SaaSand PaaS)
Social Media andEnterprise
connectivity
ProcessAutomation
Anddigitization
AnalyticsBig data
InternetOf things
0 to 2years
2 to 5years
5+years
Timeline to adoption
Developing a Digital Eco-System – The Process
Current Business Growth Requirements and Future Business Augmentation Plans
• Internal Capabilities
• External CompetitiveScenario
• Business Environment
1
Taking Stock
2
DigitalStructure
3
DigitalCulture
4
Re-engineerProcesses
5
Technology
Dynamic Economic, Competitive and Technology Scenario
• Adaptability toinnovation & change
• Create conditions forDigital Excellence
• Cross –functionalcollaboration
• Intrapreneurshipmindset
• Adapt technology toimprove performanceand deliveries
• Embrace and preparefor disruptions
• Digital Analytics indecision making
• Digitizing processes
• Deliver unifiedcustomer experience
• Reviewing businessmodels
• Ecosystems
• Awareness of latestdigital innovations
• Flexible and adaptableIT infrastructure
Developing a Digital organisation –Creating the Digital Culture
Skill Development – The Experience Journey
AI supported BOTs with personalized cues
mapping aspirations and career paths.
Attraction Engagement
Multi modal access, performance maps with
real time contextual support and deep
analytics supported by Augmented Reality and
Virtual Reality
Positive Action
Actionable feedback, contribute content,
rewards hot higher levels of learning attainment.
Extension
Ongoing assessment on the job with personalized feedbacks and connects to mentors and rewards aligned with career goals
and opportunities available in the organization.
Developing a Digital organisation –Creating the Digital Culture
Skill Development -
Developing a Digital nation –Trends to track and incorporate
• Security-awareapplication design
• Integrated databasesecurity
• Dynamic access controls
• Runtime applicationprotection
• Block Chain Technology
Data Security
• Internet of Things
• Wearable Devices
• Telematics
Digital Devices
• Software intelligenceneeds to be seen asacross-the-boardfunctionality
• Developments incognitive computing
Artificial Intelligence
• Platform basedInterconnectedEcosystems will reshapeand align industries
Ecosystems
