The EnergyMarketPrice solution, built to enhance customer relations
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Transcript of The EnergyMarketPrice solution, built to enhance customer relations
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Up to + 50%Customer retention rateUp to + 20%MarginWelcome to The Opportunity ! Up to + 30%Sales Productivity
Welcome to The Opportunity ! Increase Customer Retention RateVisuals increase the retention of messages. A WhartonResearchCenter study has shown that the retention rate of verbal only communication is approximately 7%. However, when you combine visual messages with verbal communication, you increase the retention rate to nearly 50%. A 400% increase!Account managers focuses on acquiring new customers and leave behind current ones.
Up to 50%
Welcome to The Opportunity ! Increase Sales ProductivityYour account manager wants to be on the road, he wants to see clients & prospects. His main task is to get new clients but, if he is not taking care of the actual clients, they feel abandoned.Sitting at his desk, using time to search information, to follow up his client, to search for prices, he spends easily a few hours/day on this task. Your account manager needs to get valuable information on his client
You want to increase the Sales Productivity !
up to + 30%
Welcome to The Opportunity ! Increase MarginA customer who can benefit from an excellent service will be prepared to pay for it. Informing the customer on a regular basis on market evolution will enhance the relationship.
Market prices changes quickly. Help the customer to be updated and capture the right moment for him.
It is well known that margins tend to increase when clients stay on board, youll avoid the acquisition cost. Cost-Of-Sales will go down Margin goes up !
up to + 15%
Value Proposition: Service provisioning
EnergyMarketPrice proposes a tool to communicate in an efficient and personalized way to your customers. We show you the ROI of data driven marketing
We believe that managing an energy contract in an intelligent way, is only possible when well informed
Providing the valuable and personalized information, is crucial in the management of an energy contract
Independent news and your own news, recommendations and messages in text or video brings the value your client will appreciate
Analyzing the customers behavior with the information he received becomes a very powerful KPI
An Account Manager will benefit from a daily (or weekly) communication, without spending time, and he can track the activity of his client portfolio
For a minimal cost, the chances of a client staying on board are 50% higher
The ARPU (average revenue per user) will dramatically increase, because youll have the communication towards the client under control
Technology can work stand alone, or be implemented as a white label technology into your webservices, we deliver white label technology
Our Solution: how it works
Mobile appsPushed emails one to one
We organize, you controlAdmin toolSecured Webpage
App LayerPersonalisationDatabase
Your contentThird party
Our Content
News
Data Videos
Customized secured webpage : The Energy Cockpit
Data (price, tariff, modeled curve,) chosen by your customer. Video news: topics chosen by your customerPossibility to add own contentNews items chosen by you or your customerYour LOGO
Your LOGO
Download possibilities
The market goes mobile: so does The Energy Cockpit
Do it with Whatever you do to become a leader in innovation...
About Market Intelligence Group sa
Who ?What ?Why ?How?EnergyMarketPrice is the premium brand of Market Intelligence Group sa and is privately owned, by two people, with yearlong experience in the energy sector. A team of 12 experienced professionals are leading the energy industry to the new technology era.Because we believe customers want personalized content, specific to their situation on the device of their choice at any time.We design, develop and maintain technology solutions for our customers, bringing along accurate and customized content with room for customers content.
Our solutions enable our clients to control and adapt the communication with their clients and we organize this communication.
A Market Intelligence Group s.a. Company
Contact: Rue du Rhne 5CH-1920 MartignyTel. +41 (0)22 534 97 99Fax:+41 (0)22 594 81 17www.energymarketprice.comDirk WoutersManaging Director+32 478 [email protected]: dirk-woutersYour place leading to decisions