THE EFFECTS OF SIM BOX FRAUD on QoS

Prepared By Amadou Sowe

KEY FOCUS AREAs

OVERVIEW OF SIM BOX FRAUD

WHY SIM BOX FRAUD

EFFECTS OF SIM BOX FRAUD

ECONOMIC IMPACTN

REGULATORY CHALLENGES

KEY ACTIONS TAKEN

KEY ACTIONS TO BE TAKEN

1

2

3

5

4

6

7

OVERVIEW OF SIM BOX FRAUD

• Is a hot topic in the telecoms industry

• Preventing it is challenging • Tough to quantify the amount of revenue

loss

Industry

• Continue to experience a growing trend

• Face overwhelming annual loss in revenues Operators

• Decline in government revenueGovernment

WHY SIM BOX FRAUD

Termination

• Huge international call termination rates • Call termination rate to Gambia is $0.45• Local call rate is $0.069

Bundle packages

• Design packages which include Voice, data and SMS

Technology • Growing sophistication around SIM box technologies

EFFECTS OF SIM BOX FRAUD

ECONOMIC IMPACT

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000

2011 2012 2013 2014 2015 2016 2017 2018

International Traffic

0

500000

1000000

1500000

2000000

2500000

3000000

3500000

4000000

Traffic Revenue 2017

REGULATORY CHALLENGES

Government’s intervention in setting the call termination rate

Incumbent operator managing the international gateway

Lack of tools to measure, track and monitor international

incoming calls

laws which criminalizes Sim box fraud

Lack of National ID cards

Lack of tools to verify IDs during SIM registration process

KEY ACTIONS TAKEN

Procure National and International Traffic Measurement and

Monitoring System

Task force for the effective and efficient detection of SIM Box

Operation

Advisory note for the Policy makers to draft laws which

criminalizes Sim box fraud

KEY ACTIONS TO BE TAKEN

Complete liberalization of the International Gateway

To drastically reduce the incoming international call

termination rate which is currently set at $0.45.

To review and amend the compliance guidelines

To Introduce a Centralized SIM card registration system

THE END