The Education of Documents at the DTI
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Transcript of The Education of Documents at the DTI
Interactive Government Congress (Brussels)27 October 2005
The Situation*
• ~140 forms: Word, JetForms, Excel, paper
• in the middle of a 15-year PFI relationship
• technology centralisation programme
• desktop refresh: Acrobat 6 → Reader 7
• pre-existing enterprise applications
*early 2005
Interactive Government Congress (Brussels)27 October 2005
Private Finance Initiative
• technology assets transferred in late 1998
• new assets to be funded via service charge
• enforced project management
A private sector partner invests in assets and facilities from which it then provides services over the long term to the public sector.
The risk of delivering new facilities and services over the long term passes to the contractor.
Interactive Government Congress (Brussels)27 October 2005
ELGAR
• a vehicle to meet Prime Minister’s target for electronically enabling key services by 2005
• covers desktops, servers, networkand services, applications
• operational management of the infrastructure is also bound up
ELectronicG overnment throughA dministrativeR e-engineering
Interactive Government Congress (Brussels)27 October 2005
Objectives
• consolidate to a standard eform technology
• internalised form creation and management
• reduce the number of forms
• accessibility
• enforced branding
• prepare for the future(single-keying, digital certification, etc.)
Convert dumb forms intointelligent documents.
Interactive Government Congress (Brussels)27 October 2005
Parameters
• disassociate forms from the infrastructure
• drive marginal cost of a new form to zero
• support drive to single-keying
• establish a foundation for self service
• re-use of expensive customisations
Interactive Government Congress (Brussels)27 October 2005
Tailoring the Solution
• adopt as little or as much of Adobe’sarchitecture as we choose
• use as much of the PFI as we have to…
… then use staff where we can
… and then competition where we can’t
• build a direct relationship with Adobe(and other product vendors)
Interactive Government Congress (Brussels)27 October 2005
General Approach
• technology re-introduction (after 4½ years)
• training for the internal DTI team
• commissioning of Adobe server
• installation of Adobe (XML) plumbing
• rolling release of upgraded/new forms
Interactive Government Congress (Brussels)27 October 2005
6 Months Later…
• Adobe server products in place
• initial XML plumbing installed & working
• a dozen intelligent documents
• we’re leveraging the PFI to better effect
Interactive Government Congress (Brussels)27 October 2005
Cost Profiles by Form Producer
0
100
200
300
400
500
PFI DTI Carol & Claire
Co
st
pe
r F
orm
Interactive Government Congress (Brussels)27 October 2005
To Be Fair…
our customers are internal we can make some mistakes forms don’t have to be pixel-perfect
• our deadlines are our own
• we choose the order of form conversions
• the PFI has to bear overheads that we don’t
Interactive Government Congress (Brussels)27 October 2005
The Toolbox
• Adobe Reader
• Acrobat Pro(& Designer 6)
• LiveCycle Forms
• Adobe Univers
• Creative Suite
• Reader Extensions
+ some plumbing
XML
Interactive Government Congress (Brussels)27 October 2005
Impressions…
• it was the right approach
• library of re-usable objects
• implementation costs were on target
• marginal costs are appealing
• timing was fortunate
• utility is more relevant than products
Interactive Government Congress (Brussels)27 October 2005
Department of Trade and Industry
• Patrick [email protected]
Questions?
• Applications & Data Services
• Information and Workplace Services